Thousand Oaks Insurance Agency
Address: 3525 Old Conejo Rd #120, Thousand Oaks, CA 91320, United States
Phone: +1 805-480-2616
Services: From the business: Identifies as women-owned,
Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Phone: +1 805-480-2616
Services: From the business: Identifies as women-owned,
Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Category: Insurance agency, Auto insurance agency, Business broker, Commercial agent, Health insurance agency, Home insurance agency, Insurance company, Life insurance agency, Motorcycle insurance agency, Renter's insurance agency
Rating: 5
Site: https://etrustedadvisor.com/
Worktime:
Rating: 5
Site: https://etrustedadvisor.com/
Worktime:
| Day | Time |
|---|---|
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Name: G***** I*****
Date: 2024-06-28 19:46:13
Rating: 1
Comment: Horrible experience. I was back and forth with Phena for over a month trying to get a car insurance quote. Told her that we were only interested in car insurance in my originating email. I did not hear back from her, so emailed various times, called, left a voicemail and finally got ahold of her by scheduling a call via the website. She explained the situation with needing to bundle insurances, but said she would get back to me the next day with an update. Never did. Had to email twice, then call days later only to be told the same thing. It was a frustrating experience as I gave her all of the necessary information, and was transparent with only needing car insurance, and I had to practically chase her for an answer. Waited 1 month for nothing, and no updates despite emailing, calling, leaving voice-mails, etc. Totally understand the state of current insurance companies, but the communication on her end was non-existent.
Name: D***** P***
Date: 2024-06-17 16:48:27
Rating: 5
Comment: Super responsive, explains things clearly, and speaking with John I can tell he genuinely cares.
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Name: H***** J*** L**
Date: 2024-05-29 22:43:08
Rating: 5
Comment: Ive been working with John for about 4 years now and couldnt be happier! Very responsive to me and all my business insurance needs!
Name: J** M********
Date: 2024-05-28 16:15:04
Rating: 5
Comment: Thousand Oaks Insurance Agency was extremely helpful in helping me obtain homeowners insurance after my prior insurer non-renewed me (they left residential business completely). Phena Demyon was easy to work with, explained the complexities and found us some good coverage. Id recommend them to anyone facing this situation, which is now common in CA
Name: M* A*****
Date: 2024-05-17 15:31:56
Rating: 5
Comment: Thousand Oaks Insurance Agency did a super job in making the process easy for us. He was very helpful and understanding! Thank you Thousand Oaks Insurance Agency! 😊👍🏻
Name: R****** G****
Date: 2024-05-04 18:10:44
Rating: 5
Comment: John from Thousand Oaks Insurance Agency helped my mom quickly find new homeowners insurance after a recent policy cancellation. He was incredibly patient, answering all of our questions and running multiple rounds of policy combinations (e.g. home + auto, different policy limits). Each time, he clearly presented each option. He even put together short videos explanations walking through each aspect and term of the policy, making selecting the right insurance approachable. We appreciated his professionalism, responsiveness, and consideration. On top of all that, the policy he found was significantly less expensive (~30%) than my moms prior one, with equivalent coverage. We would recommend John and Thousand Oaks Insurance Agency without hesitation!
Name: D*** S******
Date: 2024-04-29 20:04:52
Rating: 5
Comment: Quick and easy
Name: A***** R****
Date: 2024-04-24 21:42:54
Rating: 5
Comment: My experience is related to working with John Knowd to secure Homeowners Insurance in CA. John was extremely responsive, knowledgable and professional. Within a day, he had identified an option that could fit our needs and made himself available to answer my questions to understand the coverage and the current California market. I highly recommend Thousand Oaks and, in particular, John to assist with your insurance questions / needs. Thanks, John!
Name: F**** F******
Date: 2024-03-29 17:07:45
Rating: 5
Comment: First time weve used an independent insurance broker. I was very impressed with Phenas knowledge of different companies; what coverage they offer, finding the best fit based on our budget and requirements. We saved just under $3,000 for a years coverage on home, auto, and umbrella policies for the same and even at times with better coverage. If your current carrier jacked up your renewal prices, I recommend highly you contact Phena at Thousand Oaks Insurance Agency. You just might be pleasantly surprised with coverage and price.
Name: M*** M**
Date: 2024-03-28 23:24:27
Rating: 5
Comment: After received no renewal notice from my long time insurance provider late last year, I was in a scramble mode to find an underwriter for my home policy. Like many people in California, it’s very tough to get home insurances after being dropped out by big companies. John was referred to us by a friend in the right time. As a great independent agent, John has great understanding of the situation. He patiently walked us through the process and potential options facing us in short term. John was very responsive to our questions and provided many iterations of quotes for our needs. In few weeks, we decided with the CalFair plan with a DIC wrap around policy with optimal coverage for us. The transition has been very smooth. He committed to shop around for alternative options after cal insurance maker stabilized in the future. We really appreciate his efforts during the difficult time and highly recommend to anyone who is looking for new home or auto policies.
Name: J**** M****
Date: 2024-03-28 14:51:36
Rating: 5
Comment: I have known this family for several years now, any time I have needed something from them it was no problem and very professional, I just renewed some policies with John Knowd and he was most competitive in all my insurance policies, he was able to get me insured right away after reviewing the different options he offered, I would recommend all my friends and family reach out to Thousand Oaks Insurance Agency, they will work hard to meet and service all your insurance needs.Jim Marko
Name: w********
Date: 2024-03-21 08:14:56
Rating: 5
Comment: Phena is absolutely amazing to work with. I highly recommend her.
Name: D**** C*****
Date: 2024-03-21 04:29:11
Rating: 5
Comment: I highly recommend Thousand Oaks Insurance Agency. They have provided exceptional service with great rates.
Name: D**** F******
Date: 2024-03-15 16:55:14
Rating: 5
Comment: Was looking for Home insurance and while it was a struggle finding one, as all major insurance wouldnt write new policies in CA, Phena Demyon came to the rescue. Answered few questions and Phena and Team found one for me and I was able to get insured same day. Cant say enough about how Professional and understanding Phena was, as all new policies arent all the same. Glad I found them!
Name: J**** C*****
Date: 2024-03-14 16:09:35
Rating: 5
Comment: Extremely helpful and efficient. Answered all my questions and made sure I had the correct coverage on home and auto. Made changing insurance companies easy and stress free. Thank you John
Name: A*** M*******
Date: 2024-03-05 17:54:53
Rating: 5
Comment: My home in Newbury Park (Dos Vientos) was not renewed with my previous insurance company. I contacted John Knowd who quickly got me comprehensive quotes for coverage, explained my options and really made the change painless. Apparently insuring a home in California has become truly difficult and very expensive. I am so grateful for Johns advice and expertise. His communication is quick, concise and complete. He sent me all my quote and information in an easy to read format with modern technology making everything quick to complete. Highly recommend!
Name: J******* T*****
Date: 2024-02-22 00:12:09
Rating: 5
Comment: Phena is absolutely amazing to work with. She worked really hard to help us find new policies for our home and cars in a really difficult insurance market. She is very professional, patient, knowledgable and personable. I highly recommend Phena and Thousand Oaks Insurance Agency! We are very grateful to have found them.
Name: J* L**
Date: 2024-02-07 18:07:46
Rating: 5
Comment: Profesional and helpful.Helped resolve my issue in a timely manner.
Name: B**** G*******
Date: 2024-02-06 17:09:36
Rating: 5
Comment: John was absolutely fantastic! Thrilled to be working with Thousand Oaks Insurance Agency!
Name: A**** K***
Date: 2024-02-01 19:47:03
Rating: 5
Comment: I am a first time customer and I am totally blown away by the responsiveness and high level of service. Our current insurer was doubling our rates. John Knowd found us a terrific alternative and saved us thousands on our home and auto policy. He made it a breeze to switch. Every text or email was answered within minutes.
Name: B*** �****** L***
Date: 2024-01-24 21:00:55
Rating: 5
Comment: Excellent service providing exactly what your insurance needs might be.
Name: A*** R***
Date: 2024-01-15 22:33:30
Rating: 5
Comment: Phena is great- She Explains everything clearly and does her job!!!
Name: L**** C*****
Date: 2023-12-12 18:31:42
Rating: 5
Comment: First time customer. I highly recommend working with Thousand Oaks Insurance Agency - and specifically John Knowd. He made a seemingly overwhelming and confusing process to secure new auto insurance feel simple and understandable. He replied quickly, answered all of my many questions along the way, and got me set up with an affordable and comprehensive new plan. Thanks so much - I would recommend this company to anyone! :)
Name: v****** s********
Date: 2023-11-28 00:59:17
Rating: 5
Comment: A very satisfied customer John provides excellent customer service is upfront and clear with quotes always providing great follow up . Highly recommended
Name: C****** D****
Date: 2023-11-20 19:48:54
Rating: 5
Comment: Phena was amazing, made it easy and simple. Her short video explaining the policy breakdown was the best experience I’ve ever had with ANY insurance agent.Give her a call!!! ☎️
Name: C**** B*****
Date: 2023-11-17 18:38:13
Rating: 5
Comment: This is a fantastic company with a fantastic staff. I worked directly with Phena who helped me secure a great policy and helped me get out of a very bad one. I appreciate the service and attention so I am happy to recommend Thousand Oaks Insurance Agency to all who are seeking a great policy with professional service.
Name: b***********
Date: 2023-11-10 23:34:40
Rating: 5
Comment: Phena was very helpful and friendly!
Name: K** B******
Date: 2023-11-09 03:05:00
Rating: 5
Comment: Excellent customer service!!
Name: D** V** E******
Date: 2023-10-26 23:38:28
Rating: 5
Comment: Prompt and accurate responses from John Knowd to all of my inquiries and requests. I highly recommend John to anyone looking for a reliable and trustworthy independent insurance agent.
Name: T***** R****
Date: 2023-10-23 23:14:47
Rating: 5
Comment: John was very attentive and responsive. I highly recommend Thousand Oaks Insurance Agency. It was/is a joy working with them.
Name: A A
Date: 2023-10-20 16:40:04
Rating: 5
Comment: Phena Demyon, from Thousand Oaks Insurance Agency, provided exceptional service for our new Homeowners Insurance with Homesite Insurance Company. Highly professional and dedicated.
Name: J*** S********
Date: 2023-10-18 20:10:23
Rating: 5
Comment: I had a fantastic experience working with Phena from TO Insurance Agency. She was super helpful navigating our options in a difficult insurance market. Thanks, Phena!
Name: s**************
Date: 2023-10-12 20:36:08
Rating: 5
Comment: First of all, John called me right on time as scheduled for our initial consultation. His calm and polite manner immediately set me at ease, as I felt like I was talking to one of my best friends! John took the time to put together a very nice voice-narrated presentation with multiple quote options and he sent that to me within the first day. I had an in-depth follow-up phone call with him, where he patiently and very knowledgeably answered every single one of my questions. I also sent him a few emails with even more questions and he responded back within 5 minutes every time! John found me a 6-month auto insurance plan for all 3 of my cars that not only had better coverage but was $1700 less than what I was currently paying with my existing insurance company!
Name: M***** Z*****
Date: 2023-09-26 15:45:01
Rating: 5
Comment: First time customer. Working with Phena was a great experience. Insurance as you know is tough right now but she was able to get us done! Super patient, and kind. Thank you!
Name: N****** M********
Date: 2023-09-26 11:53:44
Rating: 5
Comment: Phena, Alexandra and her staff go the extra mile for customers. They are professional and friendly, knowledgeable and efficient. Phena restored a cancelled policy for me in a few hours. A courtesy letter explaining rate hikes would be helpful.
Name: B****** D********
Date: 2023-09-25 23:46:38
Rating: 5
Comment: John has been a Great help with all are Business and personal insurance needs.Very Professional
Name: R****** M*****
Date: 2023-09-19 02:07:37
Rating: 5
Comment: Phena does a great job! She is responsive and knowledgable and puts her clients first.
Name: M***** M*******
Date: 2023-09-18 17:15:55
Rating: 5
Comment: I completely trust Pat and John with ALL my insurance needs. I have several rental properties and they take care of everything.
Name: M****** R******
Date: 2023-09-01 17:16:37
Rating: 5
Comment: This agent Phena did a nice job and responded quickly. I am happy with her services.
Name: T**** R******
Date: 2023-08-23 16:15:15
Rating: 5
Comment: Amazing! Very knowledgeable and explained the coverage I needed by my mortgage company and why I was cancelled by my previous (high-fire risk). I am very grateful I connected with John
Name: P**** C* M*****
Date: 2023-08-15 02:21:12
Rating: 5
Comment: Im a first time customer of Thousand Oaks Insurance Agency, and I must say Im impressed. I was caught in quite a bind needing to get new home coverage under a deadline while out of state and country on an extended vacation. 5 other insurance agencies couldnt deliver; excuses of policy limitations within California, not bothering to call me back, or recommending companies I simply couldnt trust. John at Thousand Oaks Insurance Agency paid attention to the specifics of my needs, was patient with my communication limitations and different time zones, gave me detail oriented review of suggested coverage from an national underwriter I could trust, and helped to complete the contract well in advance of the beginning of the time window I needed. Im very happy with their service and will consider them first for future insurance needs.
Name: G*** D***
Date: 2023-08-13 00:54:12
Rating: 5
Comment: I have had Thousand Oaks Insurance Agency for so many years I honestly cannot even remember how long it has been, at least 10yrs. They are always there for me, friendly, quick responses to any of my Insurance needs, questions or concerns. I feel like my husband and I are in good hands. Highly recommend!
Name: R***** H*********
Date: 2023-07-18 22:14:31
Rating: 5
Comment: Phena has been Fantastic
Name: B** H*****
Date: 2023-06-05 23:37:16
Rating: 5
Comment: I was referred to Thousand Oaks Insurance Agency by a work colleague after expressing my frustration about working with another agent, who was completely clueless. I am very grateful for the recommendation. Working with Phena & Patty has been a pleasure. They are knowledgeable, responsive and do what they say they will do. I highly recommend this company and these folks.
Name: S**** 1**
Date: 2023-05-24 18:10:10
Rating: 5
Comment: I had a great experience. Phena is not pushy at all, in fact she is very patient and took her time to explain everything and answer all my questions. She helped me save over $1,400 in home owner’s insurance.
Name: V**** V******
Date: 2023-05-15 17:04:58
Rating: 5
Comment: Great Customer serviceVery responseGreat priceExtremely happy with the service!
Name: J******* B********
Date: 2023-05-12 00:09:46
Rating: 5
Comment: Excellent service at all times. They always go above and beyond to help us get the best coverage.
Name: P**** M********
Date: 2023-05-10 16:11:55
Rating: 5
Comment: These are the absolute best insurance company that Ive ever had. Hands down.
Name: E*** R****
Date: 2023-05-03 17:28:24
Rating: 5
Comment: It was a pleasure working with John Knowd.John found the best rates for our needs.Responsive, straightforward, and professional.I highly recommend Thousand Oaks Insurance Agency, and be sure to ask for John.
Name: S***** A*****
Date: 2023-05-02 21:19:51
Rating: 5
Comment: Always a pleasure working with the whole Team! They handle as much as they can so I dont have to think or worry about all my insurance needs. Thank you all for all you do!Steve A. Newbury Park
Name: L**** A****
Date: 2023-04-27 16:58:46
Rating: 5
Comment: I was referred to Thousand Oaks Insurance Agency through Dave Ramsey. Phena contacted me right away and was very thorough in providing my with all of the necessary information to get our coverage bound with Travelers in less than 48 hours. I would highly recommend for all of your insurance needs.
Name: R**** S*******
Date: 2023-04-26 20:40:06
Rating: 5
Comment: John was great! Very helpful
Name: L*** B
Date: 2023-04-24 16:17:08
Rating: 5
Comment: John Knowd responded timely, informative and answered all my questions.
Name: J**** H**
Date: 2023-04-13 17:27:31
Rating: 5
Comment: Phena was very thorough in getting the best insurance rates. Being in a fire zone, insurance rates varied quite a bit between insurance companies. Her responses to my questions were straight forward and prompt. She provided good recommendations. I highly recommend Phena and Thousand Oaks Insurance Agency.
Name: M****** M
Date: 2023-03-24 01:12:49
Rating: 5
Comment: Excellent insurance agent! So helpful and knowledgeable!
Name: M**** C******
Date: 2023-03-20 16:08:25
Rating: 5
Comment: The level of professionalism is exceeded only by his knowledge of the products he promotes and by his very pleasing way of communicating. I am so glad I found you. Thank you John Knowd.
Name: N*** K****
Date: 2023-03-08 17:18:04
Rating: 5
Comment: Phena has been so helpful! Immediate replies and got my issues dealt with. I am now a client of hers & will recommend her, as she was recommended to me as well!
Name: R****** A*******
Date: 2023-02-15 20:36:00
Rating: 5
Comment: Fantastic service!
Name: J*** G***
Date: 2023-01-31 16:06:57
Rating: 4
Comment: Great service, positive attitude, knowledgeable and very good quotes compared to others in the industry. Glad I found the helpful insurance agency that did me right.
Name: M****** H******
Date: 2023-01-24 01:11:38
Rating: 5
Comment: Super helpful people! great experience getting homeowners, car and an umbrella policy. Response time was quick and accurate! I would highly recommend Thousand Oaks Insurance Agency
Name: B******* S******
Date: 2022-11-09 17:49:31
Rating: 5
Comment: John Knowd is the best. He is extremely helpful, knowledgeable, and patient. He definitely has his clients best interest in mind. Thanks John!
Name: J**** W*******
Date: 2022-11-09 01:58:09
Rating: 5
Comment: Quick and easy service
Name: E****** M***
Date: 2022-11-04 17:38:15
Rating: 5
Comment: Excellent advice and service.
Name: f***
Date: 2022-09-30 21:19:54
Rating: 5
Comment: Phena is excellent to do business with. Always gets right back to you and very helpful. Highly recommend her if you are shopping for insurance.
Name: B***** L****
Date: 2022-09-29 15:18:20
Rating: 5
Comment: Very helpful and friendly!
Name: j*** d*****
Date: 2022-08-22 23:21:49
Rating: 5
Comment: I have been with Thousand Oaks Insurance Agency for years and they never disappoint! Phena Demyon and Alex Mae are wonderful! They always take the time to find me the best rates, and they have top notch service
Name: N*** O****
Date: 2022-08-17 23:45:14
Rating: 5
Comment: Im 76 and Ive had scores of insurance policies throughout my life. I recently purchased multiple policies from John Knowd. This was the best insurance experience Ive ever had in my life. Prompt responses, no unnecessary rambling, and clear explanations. Thank you, John!
Name: C****** T*******
Date: 2022-08-12 16:15:51
Rating: 5
Comment: Thousand Oaks Insurance and Phena specifically have done a great job of meeting our insurance needs. I enjoy working with Phena and she helps explain how various policies work together to give us full coverage.
Name: L*** B***
Date: 2022-08-11 01:45:08
Rating: 5
Comment: Great experience from start to finish. Needed to find a new agent due to limited customer service with previous agency, and John at Thousand Oaks Insurance has been great! Answered my MANY questions and shopped our policy to get the best coverage for our situation (high fire zone). Highly recommend!
Name: C******* B*******
Date: 2022-08-04 20:58:42
Rating: 5
Comment: They did a great job getting a policy for my business. Prompt friendly customer service. Highly recommend
Name: T** T*****
Date: 2022-08-01 15:08:10
Rating: 5
Comment: Phena was very professional, gave us lots of options and listened to our insurance needs. We were scrambling to find a new home insurance provider and she walked us through the steps, researched the options available to us, helped us lower our costs overall and make the process very easy. We highly recommend this service!
Name: s*** k**********
Date: 2022-07-27 20:36:34
Rating: 5
Comment: Quick and easy with great customer service
Name: J****
Date: 2022-07-25 21:56:51
Rating: 5
Comment: Highly recommend John Knowd. He is the most attentive, friendly, patient, and professional broker I have ever had the pleasure of working w/. Makes the whole insurance world feel less scary.
Name: R*** B
Date: 2022-07-04 13:38:33
Rating: 5
Comment: John took the time to keep communication up with my busy schedule. He made sure our needs were met and went up and above to get our complicated situation under control. Thanks again!
Name: K*** M*******
Date: 2022-06-29 21:37:20
Rating: 5
Comment: Always willing to help and ALWAYS a pleasure to work with!
Name: G******* P********
Date: 2022-06-14 16:17:58
Rating: 5
Comment: TnThousand Oaks Insurance is the best. They take care of everything for me so promptly and have saved me so much money over the years. I have recommended them many times to friends who have always been grateful for the referral.
Name: K**** V******
Date: 2022-05-27 21:03:22
Rating: 5
Comment: Excellent service!! I highly recommend this team!!
Name: a*** i*****
Date: 2022-05-26 20:30:23
Rating: 5
Comment: With the help of Phena, my wife and I are on track to save $1200 on our auto insurance over the next year.Her diligence, patience, and persistence is greatly appreciated. She made the transition of our auto insurance policy super simple and stress-free. Thank you for your service Phena!
Name: R****** F******
Date: 2022-05-20 22:40:43
Rating: 5
Comment: Phena Demyon help us to find the best home and car insurance. She has an excellent costumer service and prompt reply. Thanks so much Phena.
Name: J** K
Date: 2022-04-18 17:44:33
Rating: 5
Comment: It was very pleasant and professional dealing with Phenya and the team. It turned a liability into an asset.
Name: T***** T******
Date: 2022-03-18 20:05:32
Rating: 5
Comment: Phena did a great job at understanding our needs and providing the right coverage at competitive rates.
Name: B**** A******
Date: 2022-03-18 14:41:46
Rating: 5
Comment: John did an amazing job finding us the best insurance for the most reasonable price. He thoroughly explained how it differed from our current and noted why one is better than the other. His knowledge base is extensive as he was able to answer any question we had. He was also very patient with us, we work many hours and every so often he would follow up with us! Thank you!
Name: J*** G*******
Date: 2022-03-08 02:37:04
Rating: 5
Comment: I have worked with Pat and his team for several years and they are nothing short of fantastic! They are responsive, knowledgeable, and understand my family’s insurance needs. I highly recommend them!
Name: F***** G**** I** B******* C******* & R*****
Date: 2022-02-23 16:55:33
Rating: 5
Comment: I am a business owner as well as own residential properties and automobiles. I have Pat Knowd and family for over 15 years and they are honest and outstanding individuals. When I had to quickly make some major changes on my insurance, I received a phone call from the agent Phena. Wow she is quite impressive! She was immedietly on top of everything! I needed 5 cars insured, home, rental, EQ as well as business insurance! She has been incredibly thorough and has actually helped encourage me to keep the process going which is difficult with my busy schedule! I honestly would have never gotten insured if it wasnt for Phena. She is honest, knowledgable and professional and I am very grateful for her and the outstanding company Thousand Oaks Insurance! Blessings to them all!
Name: L**** M*
Date: 2022-02-22 19:54:43
Rating: 5
Comment: Our experience with this agency has been great. I highly recommend them.
Name: R*** E********
Date: 2022-02-17 21:44:45
Rating: 5
Comment: Phena at TO Ins Agency was wonderful. She was prompt, attentive and communicated throughout the process of switching from one insurance company after over 20 years. More than saving me money, Phena has set the foundation for me to be her client for the next 20 years. Thank you so much!
Name: T***** M******
Date: 2022-02-03 23:55:24
Rating: 5
Comment: Our family received excellent service from John! We are happy with the customer service and most importantly with the premium savings!
Name: L**** K****
Date: 2022-01-07 18:29:27
Rating: 5
Comment: Wanted to share my appreciation for John. We had reached out to numerous agencies and John was the most responsive, thorough, and helped us get better policies than offered elsewhere. Thank you!
Name: K***** T*******
Date: 2022-01-04 22:27:12
Rating: 5
Comment: Offer competitive pricing and solutions. Theyve also been great at servicing our account and keeping in touch on a regular basis.
Name: N****** L*
Date: 2021-12-11 21:21:07
Rating: 5
Comment: We were referred to Phena Demyon by an awesome neighbor. Her friendliness & dedication to pairing us with the right homeowners & auto insurance was a huge relief. Thank you again Phena.
Name: J
Date: 2021-12-11 01:55:45
Rating: 5
Comment: My agent Phena knows her stuff. She is very professional and understanding. I loved the fact that she was patient with me and was able to answer my questions as well as explain my best options. She ended up saving me a few hundred dollars on my car insurance and I now have better coverage.
Name: T** a** M**** M******
Date: 2021-11-02 22:35:05
Rating: 5
Comment: I worked with John. After spending 2 months working with my prior insurance broker, I contacted John. He responded within minutes. In a matter of hours (not months) he got me a quote that was 15% less than I was paying with my previous policy! He was very responsive with all the questions I had. We were able to get the new policy set up within 1 day!
Name: N******** G****** (*****
Date: 2021-10-19 02:23:46
Rating: 5
Comment: Great agency! They have been very helpful right from the beginning as they were recommended by Dave Ramsey. I appreciate John and his professionalism and ensuring his client is being assisted.
Name: D****** B******
Date: 2021-09-29 00:16:12
Rating: 5
Comment: Theyre very good and professional!
Name: B****** R*****
Date: 2021-09-09 05:37:03
Rating: 5
Comment: It is always a pleasure working with Thousand Oaks Insurance Agency. Being able to work with the staff at Thousand Oaks Insurance Agency is the way business was done in the past with a personal touch and commitment to serve.
Name: F*****
Date: 2021-08-14 16:46:34
Rating: 5
Comment: Phena is an excellent agent. She is very professional and provides quick responses. She reviewed all details with me and gave beneficial suggestions. Very pleasant to speak with and follows up to ensure I have all the information regarding my policies.
Name: T**** A*******
Date: 2021-07-30 03:41:58
Rating: 5
Comment: Phena at Thousand Oaks Insurance Agency was a joy to work with. She made the entire process of finding the best coverage for our home and vehicles a breeze. She was responsive, professional, and took the time to clearly explain the multitude of coverage options available. Highly recommended!
Name: C******** G********
Date: 2021-07-10 00:07:20
Rating: 5
Comment: Phena helped me find new car insurance. She was very quick to respond and answered all and any questions I had. I would recommend her and Thousand Oaks insurance agency to others!
Name: M*** V*********
Date: 2021-05-26 19:26:07
Rating: 5
Comment: Phena was great! Knowledgeable, responsive, and flexible! I look forward to a long term relationship with Thousand Oaks Insurance Agency!
Name: M***** G
Date: 2021-05-16 18:53:30
Rating: 5
Comment: Phena was great. She was professional all the time..I took forever to respond multiple times and she stayed professional...she saved me a lot of money on mu insurance and coverage was better.
Name: S******** G*******
Date: 2021-05-05 20:33:05
Rating: 5
Comment: Lets just start with the fact that this agency is functioning at the highest level of modern communication. I submitted my prior policies via their easy to use website in the evening and heard back from them the very next day. After a short, super friendly, informative chat with Phena, i received her recommendations via a video presentation!! So easy to understand and she clearly knew how I needed to be insured. She upgraded my policies with important coverage I was lacking AND came in under. Listen, I am a loyal consumer. If youre good to me, I will stay forever and I think I found my forever agent. THANK YOU!
Name: C**** P***
Date: 2021-04-30 19:46:51
Rating: 5
Comment: Phena was very helpful and answered all of my questions.
Name: s**** m***
Date: 2021-04-23 22:55:01
Rating: 5
Comment: I love that they represent a wide variety of carriers and John was extremely responsive. I feel good about moving forward with my home and auto insurance. It did not hurt they were endorsed by Dave Ramsey.
Name: C**** R******
Date: 2021-03-15 22:21:07
Rating: 5
Comment: The entire experience was top level and professional. John was very patient, answered all my questions accurately and returned all my calls in a timely manner. And best of all was able to lower my entire home and auto package by $1500.
Name: N****** A*******
Date: 2021-02-17 16:34:35
Rating: 5
Comment: Phena helped me choose a suitable package for my insurance needs. She explained the options very thoroughly. Phena handled all the details to my insurance needs quickly and made the process very easy. I recommend Thousand Oaks Insurance Agency to anyone looking to save.
Name: J*** W*****
Date: 2021-02-16 18:48:55
Rating: 5
Comment: We were impressed with Phena Demyon’s knowledge of the home, auto and umbrella policy forms to fit our specific needs and desire to self-insurance the smaller dollar value losses. Phena took the time to answer each of our detailed questions and made sure we were satisfied with the proposed coverages prior to binding.
Name: T***** O****
Date: 2021-01-26 21:33:24
Rating: 5
Comment: I have worked with John and his team for various types of insurance over the years, their support, service, and attention to customer detail are top notch!
Name: K*** M*******
Date: 2021-01-20 21:01:26
Rating: 5
Comment: Very helpful and easy to work with!! Thanks for your help!!!
Name: M****** M**** M******
Date: 2020-12-11 23:44:38
Rating: 5
Comment: Both Pat and Phena proactively gave me extra information on the types of insurance I was seeking, and in other areas relating to this insurance. My past broker never taught, only responded reactively. Several times we learned too late that we didnt have coverage for things we needed, or DID have coverage for things we didnt need. The previous broker left it up to us to figure out what we did or didnt need, which defeats the whole point of paying for a broker/insurance consultant. Very glad I Found Pat and Phena, so much more peace of mind now, both for my business and on my personal side.
Name: R** B******
Date: 2020-11-04 17:04:29
Rating: 5
Comment: Excellent communication and fast, efficient customer service!
Name: J** K**
Date: 2020-10-26 20:22:21
Rating: 5
Comment: I was initially steered towards this insurance company through the Dave Ramsey website. Phena was very attentive to the needs of my vehicle and home insurance. She was very prompt in responding to all of my questions and helped me lower the cost of my vehicle and home insurance. Thank you Phena.
Name: S**** C********
Date: 2020-10-16 16:33:26
Rating: 5
Comment: John and the staff at Thousand Oaks Insurance helped me out when I decided to quote my auto & homeowners Insurance. I had specific wants and needs and they were able to take care of all of them.
Name: J**
Date: 2020-09-30 17:11:53
Rating: 5
Comment: Excellent agency and a pleasure to do business with. Quickly handled every question regarding my various insurance needs with the utmost professionalism and knowledge. All paperwork done timely and explained in detail. Will 100% recommend to anyone looking for an agent. Thank you to John and TOIA for all of your help and services!
Name: D**** G*****
Date: 2020-09-08 22:15:16
Rating: 5
Comment: Great service, great rates! What’s not to love? Even the music when I get your recording puts me at ease. ❤️Phena saved us about lots on our homeowners insurance and helped us with fire coverage when others couldnt. She also is so responsive, calls back immediately with any call... never thought Id write a review for an insurance agent, but here I am. Phena is the best.
Name: B******* B****
Date: 2020-09-08 16:32:38
Rating: 5
Comment: Pat, you and youre team are always very nice and prompt to answer to any question or concern, everything is made simple and at a great pricing:-)
Name: S******** F*****
Date: 2020-09-03 20:23:27
Rating: 5
Comment: I love working with Phena, and the rest of the team. very professional! never have a problem with them at all!!! would recommend and Have to many people!!!
Name: A** D******
Date: 2020-09-02 17:06:49
Rating: 5
Comment: As a new business owner, learning about business insurance is completely new to me. Phena and the team at Thousand Oaks have made the process very understandable and easy to navigate. Phena is incredibly responsive on both email and phone and gets answers to all my questions. And I have many! Great, local insurance agency for any small business.
Name: J******* R***
Date: 2020-08-25 18:39:51
Rating: 5
Comment: I am working with John Knowd at Thousand Oaks Insurance Agency to find affordable auto and home insurance policies. John is really knowledgeable and has saved us a lot of money on policy premiums compared to what we were paying previously. Even better, John is always responsive, helpful and super nice. Should have reached out to TO Insurance earlier!
Name: D****** F*******
Date: 2020-08-24 15:40:05
Rating: 5
Comment: Pat has served as my insurance broker for nearly 15 years and I wholeheartedly recommend him for his responsiveness, thoroughness, and willingness to recommend the coverage options that best meets my needs
Name: J*** C******
Date: 2020-08-21 18:31:07
Rating: 4
Comment: Everthing seems to be pretty good. We have a few changes to our family policies going on now.
Name: D****** C*******
Date: 2020-08-21 18:04:54
Rating: 5
Comment: Phena has been a pleasure to work with. She is prompt, professional and ensures the client is happy.
Name: B*** C********
Date: 2020-08-21 04:59:47
Rating: 5
Comment: TO Insurance Agency came highly recommended by Dave Ramsey CO. They responded immediately to our quote request, and all other correspondence. They gave us quotes on other insurance rates and were honest and helpful. When I have had questions, their response it always helpful and they just want to make life easy and secure for you.
Name: K** P******
Date: 2020-08-20 15:56:09
Rating: 5
Comment: I have nothing to complain about with Thousand Oaks Insurance Agency. They respond right away to any questions I have. We had a complicated claim for our Airstream trailer and they worked with us all the way and we got the trailer repaired with no problems.
Name: M*** G********
Date: 2020-08-17 17:25:56
Rating: 5
Comment: They are the best insurance agent I have ever had
Name: D****** M*******
Date: 2020-08-14 05:59:42
Rating: 5
Comment: Contacted John because he was a recommended Dave Ramsey advisor. He was very easy to get in contact with the entire time, and he found us some outstanding deals on several different types of insurance. Very glad we worked with John...should have done it sooner! Thank you.
Name: C****** B*********
Date: 2020-08-12 18:59:20
Rating: 5
Comment: TO Insurance Agency has been great to work with. They have provided very competitve rates as well as excellent personal customer service. Highly recommend
Name: M****** H*****
Date: 2020-08-11 18:02:08
Rating: 5
Comment: Pat & Patty have been fantastic to work with. Never pushy and always searching for the best value for us. We always get fast replies to any request. Their recommendations were a life saver through the fires; we were fully protected where so many of our friends were met with claim denials through their carriers. I highly recommend Pat, Patty & the Thousand Oaks Insurance Agency.
Name: A* T
Date: 2020-08-04 03:48:17
Rating: 5
Comment: Phena Demyon is amazing and so easy to work with. She is very responsive, trustworthy, and knowledgable. I trust her and really appreciate all that she does for all my insurance needs.
Name: R****** A*****
Date: 2020-07-30 23:05:27
Rating: 5
Comment: I am very pleased that Phena Demyon is my new insurance agent. The last time I encountered such a high caliber insurance agent was ~50+ years ago. This was my families insurance agent. Both spent a little extra time in order to do an A+ job.
Name: T*** W*
Date: 2020-07-28 16:14:22
Rating: 5
Comment: Quick turnaround on our questions, and we really liked the online presentation. Highly responsive to my many questions.
Name: B**** H*****
Date: 2020-07-25 00:13:48
Rating: 4
Comment: It was a real pleasure working with Thousand Oaks Insurance Agency. As we all know, we have many choices to choose from to meet our various insurance needs. We decided on Thousand Oaks Insurance mostly because we received great service from Phena. She was very forthright, knowledgeable and transparent throughout our conversations. Her follow up and follow through were excellent. Highly recommend!Brian Hammel
Name: G****** B****
Date: 2020-07-24 18:22:01
Rating: 5
Comment: Excellent service and very efficient.
Name: M******* S******
Date: 2020-07-14 16:23:07
Rating: 5
Comment: Phena is helpful, responsive, and offers great customer service. I do appreciate that. I recommend Thousand Oaks Insurance Agency. Keep up the great work!
Name: M****** Z********
Date: 2020-07-08 04:38:33
Rating: 5
Comment: Phena is amazing and always available to help! This company is very competitive and has always gotten me the best rates.
Name: M****** O****
Date: 2020-06-05 03:01:15
Rating: 5
Comment: Easy to do business with and annually checks your rates to be sure you are getting the best deal for your needs.
Name: A**
Date: 2020-05-01 19:50:19
Rating: 5
Comment: AMAZING experience !!!Phena has the patience of an Angel !!! 😇Cost & Coverage are GREAT !!!Definitely Dave Ramsey caliber. 😉
Name: P****** O*****
Date: 2020-02-04 15:51:58
Rating: 5
Comment: Thousand Oaks Insurance Agency saves me time and money! Great agency to work with.
Name: T***** F******
Date: 2020-02-03 23:00:07
Rating: 5
Comment: Beyond helpful! Excellent service! Phena happened to be the one who helped me out. She did everything quick, fast, and was straight to the point when helping me out. I would really recommend this place for ALL drivers looking for great insurance.
Name: R**********
Date: 2020-01-27 21:37:39
Rating: 5
Comment: John and Pat do a great job. They are professional, fast with response time and save you money. They always look out for their clients best interest!
Name: S**** H*******
Date: 2020-01-21 19:48:00
Rating: 5
Comment: Great people and easy to deal with!
Name: E** K***
Date: 2019-12-13 20:02:34
Rating: 5
Comment: I was referred by a dear friend so I knew I was in good hands. This is absolutely my best experience dealing with insurance agents who treat you more like family.
Name: B**** L****
Date: 2019-11-14 14:33:57
Rating: 5
Comment: So easy to work with and very responsive!
Name: M***** M*******
Date: 2019-11-13 02:57:47
Rating: 5
Comment: Travelers Insurance is a great company to work with. They are always kind & efficient. I would definitely recommend them to anyone seeking out a new trusting insurance company!
Name: R**** L**
Date: 2019-11-12 20:30:26
Rating: 5
Comment: Working in the insurance industry myself, I’m fully appreciative of how competitive the industry is and how rates can often change from the insurance companies, and often in increments that can be startling to the customers. I have been working with Thousand Oaks Insurance Agency, and Phena for 3 years now and the service and professionalism that Phena provides is top notch. She truly advocates for your best interest, is proactive and responsive to your questions and doesn’t hesitate to help you find the solution that best fits your needs. Phena and Thousand Oaks Insurance Agency provides an excellent service and will go to bat for you to fulfill your insurance needs.
Name: S**** C****
Date: 2019-10-09 20:14:38
Rating: 5
Comment: Phena and Thousand Oaks insurance have been extremely helpful with our home and auto insurance. Her quick responses; professional and knowledgeable experience made everything go smoothly and on time. We recommend them highly.
Name: R** A***
Date: 2019-09-24 16:38:57
Rating: 5
Comment: Pat and Patty are the best.We are very happy to have them as our insurance professionals.Great job guys. Thank you
Name: G****** A****
Date: 2019-07-18 05:15:00
Rating: 5
Comment: Mr Pat Knowd was the most wonderful agent we worked with. He got us the best possible insurance and worked closely with us to address all of our concerns. I highly recommend him.
Name: J*** C*********
Date: 2019-07-17 18:25:06
Rating: 5
Comment: Great service and efficiency
Name: R***** C*********
Date: 2019-07-02 21:24:49
Rating: 5
Comment: All my interactions with Thousand Oaks Insurance Agency have been professional. courteous, and informative. I enjoy doing business with them. I highly recommend them.
Name: C******** K*****
Date: 2019-05-22 00:07:20
Rating: 5
Comment: Great customer service. Phena continually followed up and was readily available to answer any questions.
Name: K**** W****
Date: 2019-05-17 19:40:25
Rating: 5
Comment: Pat was a pleasure to deal with. Hes my new Go To Guy for insurance.
Name: G***** S****
Date: 2019-05-15 21:32:33
Rating: 5
Comment: Phena was the best! From start to finish she was patient and clear on every step that needed to be done.Moved from out-of-state, it was such a relief to find a great support throughout our moving process.
Name: N****** M********
Date: 2019-04-02 04:59:45
Rating: 5
Comment: Phena has been prompt and courteous. Very simple process, all online!
Name: M***** S
Date: 2019-03-18 22:28:50
Rating: 5
Comment: Very easy process and saved me thousands of dollars for auto and homeowners policies!
Name: R***** H*********
Date: 2019-03-15 17:14:02
Rating: 5
Comment: Thousand Oaks insurance Agency gos beyond traditional Insurance agencies service. I particularly I am pleased with their policy to re shop my insurance needs on a yearly basis, which insures I get the best service at the best price.
Name: E******** C******
Date: 2019-02-14 18:39:14
Rating: 5
Comment: Thousand Oaks insurance agency was great — they worked around my busy schedule to make sure that I could get insurance on time!
Name: J**** H*** K**
Date: 2019-01-23 19:56:49
Rating: 5
Comment: We were recommended to Thousand Oaks by our close friend, and Phenas service has been exceptional. She thoroughly answered all of our questions and made the transition so easy! Not to mention, she helped us pick a package that saved us great amount in our auto & home insurance. I would highly recommend Thousand Oaks to anyone else thats looking for new insurance for competitive price and great service!
Name: G*** T*****
Date: 2018-12-28 20:57:33
Rating: 5
Comment: I’d recommend TO insurance agency. Phena was friendly, quick, and attentive in getting us a great insurance deal.
Name: T****** C***
Date: 2018-11-12 07:58:34
Rating: 5
Comment: Phena helped me select a suitable package for my insurance needs at a competitive rate. She explained the options very thoroughly. She is very responsive, handled all the details, made the process very easy, and completed everything quickly. I highly recommend Thousand Oaks Insurance Agency. Their service is excellent!
Name: A***** B*****
Date: 2018-10-30 02:26:21
Rating: 5
Comment: Thank you for all of your help with my insurance needs. You were able to place me with a reputable company that could provide me with suitable insurance for a reasonable price. Phena made the process very easy and was very pleasant to work with. I would be happy to recommend you i the future.
Name: J*** L****
Date: 2018-10-03 06:06:23
Rating: 5
Comment: Great service, competitive prices with the best value. Pat and his team are on top of policies, customer service, answering questions and meeting needs.
Name: L****** N***
Date: 2018-09-26 02:35:59
Rating: 5
Comment: Patty provided all the answers with excellent service.
Name: S**** S******
Date: 2018-08-23 04:31:09
Rating: 5
Comment: Thousand Oaks Insurance Agency provided first rate service and made the task of finding home and car insurance a pleasant experience. They were very thorough in showing me all of my options and found the best rates and best coverage to fit my needs. Phena Demyon, my advisor, was professional, helpful, friendly and explained all my options in a precise manner.I highly recommend them.
Name: L******* G******
Date: 2018-08-09 21:25:33
Rating: 5
Comment: Pat Knowd has been servicing my insurance needs for more than a decade. Without exception, hes provided responsive service and competitive rates. I have referred many of my friends, family, and clients to his agency enthusiastically.
Name: M***** P*********
Date: 2018-07-31 05:05:38
Rating: 5
Comment: Really like working with Pat, very patient with us as we are new to the area.
Name: G***** A******
Date: 2018-07-27 16:15:04
Rating: 5
Comment: Pat Knowd provided exceptional insurance services to my family. He is professional and dedicated to providing great customer service. I highly recommend Pat and Thousand Oaks Insurance.
Name: A***** B****
Date: 2018-07-27 00:03:41
Rating: 5
Comment: Pat has helped out in so many different situations and is great to work with!
Name: S**** P********
Date: 2018-07-24 17:14:37
Rating: 5
Comment: I love the constant contact that makes me feel like I have nothing to worry about because youre on top of it all!
Name: Y*** X*
Date: 2018-07-20 00:10:21
Rating: 5
Comment: Great service! ver satisfied.
Name: R** T***
Date: 2018-07-16 21:23:06
Rating: 5
Comment: Responsive, Well-informed, Honest, Local.
Name: M****** P*******
Date: 2018-07-09 22:23:18
Rating: 5
Comment: Always quick, easy and friendly
Name: J**** P***
Date: 2018-06-25 20:49:49
Rating: 5
Comment: Thousand Oaks insurance agency has served us with care and quickness over the last three years. Every need or question has been responded to quickly, even when I send emails in the middle of the night. If you are looking for knowledgeable and personable insurance agents, I highly recommend Pat Knowd and his team.
Name: D** L*****
Date: 2018-05-19 20:31:41
Rating: 5
Comment: Phena was incredible in my search for a new insurance carrier and team. After years with our old provider, I leaned on Dave Ramseys advice to find a local Trusted Advisor and that is what I found in Phena. We worked through scenarios to land at a policy for our vehicles and rented condo that fit our budget and our insurance coverage needs. She pointed out our need for higher limits still within budget. We are very grateful for Phena and teams steady hand and insurance expertise.
Name: B**** M************
Date: 2018-04-24 20:11:37
Rating: 5
Comment: We’ve known and worked with Patrick Knowd for many years and have always been very satisfied.
Name: D**** H***
Date: 2018-04-16 20:07:29
Rating: 5
Comment: I believe in working with people that I like and that care about me and giving me the best product. Thousand Oaks insurance agency didn’t ask why I needed it the coverage I needed they just made it happen and my policy was in hand within hours. I’d recommend them over and over again.
Name: A***** E******
Date: 2018-04-04 23:39:20
Rating: 5
Comment: We worked with Phena at Thousand Oaks Insurance and she was so helpful, great customer service, and really watched out for our needs! Would recommend if you want expert help and to save money!
Name: S**** M****
Date: 2018-03-29 03:13:22
Rating: 5
Comment: Excellent services every single time!
Name: A****** M******
Date: 2018-03-28 06:26:38
Rating: 5
Comment: Very responsive, courteous and professional. Would recommend to friends and family for their insurance needs. TO Insurancy Agency has earned my business for the past 4 years offering great service meeting my family’s insurance needs.
Name: D* M*****
Date: 2018-03-26 17:05:06
Rating: 5
Comment: Excellent and prompt service. Highly recommended
Name: L**** C*******
Date: 2016-04-27 02:33:34
Rating: 5
Comment: Thousand Oaks Insurance Agency is terrific! Pat is my agent and has been nothing less than stellar. From the inception of my policies, he made everything smooth sailing and handled all the details. He is very knowledgeable and helpful in every way. A friend recommended Pat and Thousand Oaks Agency and I will return the favor to my friends and family.
Name: G***** F**
Date: 2016-04-05 18:26:39
Rating: 5
Comment: I always get quick answers and helpful information about my insurance questions. As a Dos Vientos condo owner, I obtained valuable information about the insurance that I needed to rent the unit. Pat and his staff were quick to provide the information and insurance that I needed.
Name: B*** D*****
Date: 2016-03-29 22:37:03
Rating: 5
Comment: Pat & his team at Thousand Oaks Insurance Agency do a great job helping small, family owned businesses like ours, find the right insurance for their needs. They can shop multiple insurance companies to save us money. They are also great with customer service if we ever have a question!
Name: R** & C**** G****
Date: 2016-03-22 20:30:34
Rating: 5
Comment: All of our insurance needs are covered with 1 call to Pat Knowd. He has taken care of us for our properties in Idaho, Arizona & California. One call and we are covered on auto, homeowners & umbrella policies with comprehensive policies at competitive rates. We highly recommend Pat for all insurance needs!
Name: T**** R***
Date: 2014-03-19 01:05:12
Rating: 5
Comment: I have worked with Pat and Thousand Oaks Insurance on my home, auto and umbrella policies for a few years now and I am very pleased wwith the service they provide. The rates, coverafge and follow through are top notch so I highly recommend.
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Name: T**** P****
Date: 2024-07-04 02:29:55
Rating: 5
Comment: John was very professional, knowledgeable and very attentive in helping us with our insurance needs. Great service and follow up! Thanks John.