Drive-through
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (24)
Petty, they’ve held money that was not necessary to hold such as payments from the state of MI waiting for my account to be in the negative just so they could profit once they decided to stop the hold on pending deposits.
The AP for Mobile banking , it cannot be counted on as working all if the time. Sometimes it is not . Deposits are recorded in a different way, to the advantage of TLC to collect fees
The app is wonderful other that the fact that the mobile deposit for checks never seems to want to work.
Great bank to do business. Multiple loans handled with ease with Nancy and the TLC team.
They are great place. Always kind. Very kind and helpful.
Love my bank nice ppl everytime
Very friendly people. Very clean and modern
Just had something notarized and witnessed for no charge.
Been there for 20 years or more
Horrible place run by incompetent and rude people!
TLC, is a Great place to bank.
Friendly fast service
Very helpful and friendly.
Friendly people
3.8 (24 comments)
Review №1
2022-02-25Always a new teller that doesnt know how to do their job. Customer service is the worst but what do you expect for minimum wage. Wants an account number just to make change. Its places like this that makes me tell as many people who will listen not to use them. I always dread going in there each month for work.
Review №2
2018-04-12Thank you for helping us teach and promote skilled trades in Lenawee County! We appreciate your support of community programs like the Boys & Girls Club Skilled Trades Camp and the Great Lakes Woodworking Festival. Thank You!
Review №3
2021-07-02We needed a notary after the Postal Plus didn’t have a notary on staff ( when they said they would have one until closing). Elizabeth Chase was awesome, she got us right in and got our documents signed snd on our way. Thank you very much!!!
Review №4
2021-04-21Wouldnt even file a dispute on a fraudulent pending transaction. Lady then said they can get the money back and then lied. They dont care about you. All they want is your money and it sounds like they were in on the scams since they dont want you to file disputes for fraudulent transactions
Review №5
2020-12-04Terrible customer service and rude. Worthy of 0 stars. Waited in the drive thru for over an hour just to cash a check. Watched staff leave as I waited. Very unorganized and unproductive. It seems as though they have one employee for all four drive thru lanes. I literally watched a car at the front wait for 30 minutes. Would never recommend banking here.
Review №6
2019-07-16Ive been with TLC for years. If I could change anything about my banking exsperince it would be to have a grace period for a over draft before being charged a fee. With that being said I have been allowed to have many of the fees waived in the past when asking them if they could do so. I would recommend anyone to bank with this credit union, they have a great staff at all locations and really go beyond what any other finacial institutions have done for myself as well many others. They also have a great savings account program for children that allows a account to be started with as little as 5 bucks! Not to mention the financial education they provide first hand to children in the local schools. My house hold will always be with them.
Review №7
2021-01-02The main reason I like this bank and credit union is they have the lowest interest rates of all the credit unions Ive dealt with and have rewarded me with higher credit or cash advance in appreciation of my on time payment history, but as to the complaints by some of the reviewers on this site I cannot say to their experiences other than to remind folks that they may be restricted to one or two cashiers at drive through because of covid 19 restrictions.
Review №8
2016-11-12The best bank i have ever worked with. Any time i needed them yhey were and are here for my help. I will be working with this bank for the rest of my life.Thank you for your services.I am so proud to say that i am a member of TLC.
Review №9
2016-04-12I applied with you on Thursday. You didn’t respond. Nothing Friday. Saturday, I call you, everyone is busy. I was pre approved in minutes with Quicken Loans. And CitiMortgage. I called you on Saturday, everyone was busy. I waited till Noon Monday, still nothing from you. I went with CitiMortgage. I like to deal local, but I also like to get things started in less than a weeks time.
Review №10
2020-12-04I would give zero stars if I could. Sat in drive through for over an hour watching staff leave. Customer service is awful I will never bank here.