Topgolf Swing Suite at MGM Grand Detroit in Detroit
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Detroit, Wayne County, Michigan, US
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Site: https://www.mgmgranddetroit.com/...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Fun golf event but CUSTOMER SERVICE IS THE WORST!!!Found an overcharge on my receipt when I got home.Multiple calls to Top Golf over the next couple days were pointless. You cannot speak to the venue, wait on hold and no one ever answers. You leave your number and national CS eventually calls you back but they cant resolve (I went through this 3x) and they have to call the venue..where ..surprise surprise... you are put on another hold where no one ever picks up. Sign of a bad company is how they act after they get your money.
I was here for my brothers bachelor party and we had a great time. My credit card ended up being charged $100 extra by mistake. Long story short, Sarita (Assistant Beverage Manager) helped me resolve this issue. She was understanding and very professional! I would definitely come back.
Total reviews rating 4.3
81 Reviews for Topgolf Swing Suite at MGM Grand Detroit 2023:
Review №1
2022-04-16The illusion is you’ll be doing top golf off the top of the building but instead you take 3 floors up just to end up disappointed..Service was nice tho
Review №2
2021-10-31MGM is my favorite detroit area casino. Good selection of slots, video poker and table games. Good promotions every month, and the food selections are coming back one by one.
Review №3
2018-08-02Awesome place. Didn’t think it would be fun to be honest but I was pleasantly surprised. Definitely recommend going!
Review №4
2018-12-27Its all in doors, the equipment and staffing plus food and drinks brings your total experience to outrageous fun.
Review №5
2019-05-12Game was fun, food was good, service was absolutely horrible. Server would disappear for 30 minutes at a time, when we went to cash out our bill was $700+ because of $300+ in charges for food and drinks we never ordered. We asked to have the bill spilt and they said they weren’t allowed to do that. On the phone we were told it was $8 per hour per person and had to spend $30 in food and drinks and was never told we had to pay the bill all together. When we asked for a manager and explained what was going on he stood there laughing at us, he obviously didn’t take the situation seriously and was very unprofessional. Try the one in auburn hills, it’s more worth your time and efforts.
Review №6
2019-06-19We went for happy hour. Top golf cost $ but well worth it. Also they have free games such as pool, Shuffle boards, corn hole & the worlds largest Pac Man video game. Bar and grill. Special shout out to Char our bartender she was great.
Review №7
2019-01-25Went here for an event. The staff is very friendly and accommodating; always happy to bring more food or drinks. The smoking from the casino does leak into this area, however. The game selection is a bit limited (golf, baseball, dodgeball, carnival games. Etc), but it can be fun to watch.
Review №8
2018-08-27Excellent atmosphere to host a get together! Randy and Diamond took care of my group with the food and drinks and prices were reasonableThey catered all our needs!Highly recommend having your next function there, promise you wont be disappointed!
Review №9
2021-11-10We had a great time Kenndy was our server and he was awesome!!
Review №10
2019-08-24Fun games, but the servers were somewhat inattentive standing in groups talking. We had to keep going to the bar to order our drinks. For the price you pay to be there you should have better service.