Travellers Autobarn Campervan Rentals Los Angeles
Category: Recreational vehicle rental agency
Address: 500 W Florence Ave, Inglewood, CA 90301, United States
Phone: +1 800-469-4790
Worktime:
Address: 500 W Florence Ave, Inglewood, CA 90301, United States
Phone: +1 800-469-4790
Worktime:
Day | Time |
---|---|
Monday | 9 AM–5 PM |
Tuesday | 9 AM–5 PM |
Wednesday | 9 AM–5 PM |
Thursday | 9 AM–5 PM |
Friday | 9 AM–5 PM |
Saturday | 9 AM–4 PM |
Sunday | Closed |
Site: https://travellers-autobarnrv.com/
Rating: 4.5
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Rating: 4.5
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Name: H*** M*******
Date: 2024-07-04 17:45:48
Rating: 1
Comment: I rent the car from Autobarn they give me broke car.i stuck on the hwy when i call them they are telling me you need to wait for tow truck then you need to wait when the fix car.and the car have problem with transmission they know car have problem with transmission and lost my vacation
Name: W***** J******
Date: 2024-07-03 22:45:01
Rating: 5
Comment: Perfect trip, no issues over the thousands of miles we did.
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Name: C****** L*******
Date: 2024-06-21 03:50:40
Rating: 5
Comment: We did not have a single problem with our Hi5 van during our 2,5 weeks trip!
Name: B** G******
Date: 2024-06-17 22:53:24
Rating: 5
Comment: Our road trip with the Travellers Autobarb campervan was awesome. The perfect rig for our overland adventure. Morning coffees, picnic lunches and evening meals no problem with onboard kitchen facilities with cold brews in the fridge to quench our thirst. Nice comfortable bed and the Chevy was a dream to drive. I highly recommend the company.
Name: H**** T******
Date: 2024-06-17 22:34:56
Rating: 5
Comment: It was a great experience renting from travelers autobarn and a very fun family trip! Highly recommend!
Name: E*** B****
Date: 2024-06-17 22:34:10
Rating: 5
Comment: I would totally recommend renting a vehicle at Travellers autobarn, we got to travel for 10 days and discover so much of the west coast . The camping gear was good and the van is nice!
Name: A**** K*****
Date: 2024-06-05 01:41:16
Rating: 5
Comment: We had an amazing time traveling with our Kuga. The van isnt perfect, but great for the price! Also, the service was great! The only downside is that the bed was too small for us, we are about 175-180 cm tall. But still fine! We would definitely recommend.
Name: D******* T******
Date: 2024-06-04 23:08:33
Rating: 5
Comment: Best camper van rental company ever!! Went to mammoth and had the best trip! Highly recommend this company!!
Name: C**** F******
Date: 2024-06-04 21:42:15
Rating: 5
Comment: Great value for great RV rental! We really enjoyed our trip around the SW USA :)
Name: M********* L*****
Date: 2024-05-17 23:22:50
Rating: 5
Comment: Just returned our Grand Caravan, had two awesome weeks in the South-West of America! Car was ideal for a couple of two, plus the bed and kitchen equipment made the trip perfect! Big thank you goes to the Staff of Travellers Autobarn (especially Louis) without whom it would have not been possible! Would recommend and for sure book again!🫶
Name: S**** V**********
Date: 2024-05-15 22:16:09
Rating: 5
Comment: Nice RV for the price. All kilometers are included, which is rare with other companies. Had fun times!
Name: C*****
Date: 2024-05-07 23:32:21
Rating: 5
Comment: Such a great roadtrip in this kuga van with my sister who was visiting from Australia. Drove extremely well, comfy to sleep in, very economical. Staff were extremely pleasant and helpful, especially Eduardo on our return. Will definitely be renting from them again, keen to check out their Melbourne office too!
Name: M*** G*****
Date: 2024-05-01 15:52:55
Rating: 5
Comment: We rented the Kuga Campervan out of LA and everything about this trip was amazing! From the moment we picked up to the moment of drop off we couldnt have asked for a better experience! The employees at the location were super friendly and easy to work with, the Van ran and functioned exactly as it should, and both me and my girlfriend loved calling it our little home on wheels for the week we had it exploring Yosemite and Sequoia National Parks. This was our first time ever living out of a van and it was all super easy to use, drive, and fit into the places not all campervans could! We couldnt be more grateful the the experience Travellers Autobarn provided and cannot wait to do another trip!
Name: L**** W****
Date: 2024-04-24 07:25:04
Rating: 5
Comment: We had an amazing time in our campervan. Reasonably priced and although an old van it worked perfectly for us. Luis was great on check in and check out. Would highly recommend as a hire company!
Name: M***** R****
Date: 2024-04-22 23:40:00
Rating: 5
Comment: Good experience with Travelers Autobarn. Attentive, professional, welcoming staff.Although a fault appeared on the van during the stay, the staff were able to resolve it in less than 2 hours.I recommend.
Name: A***** R*****
Date: 2024-04-21 11:05:38
Rating: 5
Comment: One of the best experience ever! The campervan is beautiful and safe to be driven since is not that big. We drove for 4200 miles across the west coast and we experienced the best time!The staff is very nice and they explained to us everything we needed to know.Cant wait to live another adventure with Travellers Autobarn!
Name: B***** J******
Date: 2024-04-13 16:33:19
Rating: 5
Comment: A great service for the pickup and drop off in the Los Angeles depot. Very informative and understandable about our questions as it was a first van road trip for us. This 10-day road trip was a wonderful journey of freedom, exactly how we pictured such travel in the American West. It is something special to have a final destination but not knowing where the road will take you, being able to embrace the freedom to explore off the beaten path, away from the main tourist destinations.The van allowed us to discover hidden gems and breathtaking views, making every moment spontaneous and authentic. Providing a cozy home on wheels wherever we A seamless journey from start to finish. We only now crave another adventure beyond the tourist hotspots. Maybe in Australia this time
Name: m****** m*****
Date: 2024-04-12 23:25:04
Rating: 5
Comment: Very good experience, I highly recommend
Name: L**** F*******
Date: 2024-04-12 23:18:46
Rating: 5
Comment: We booked a day before and everything went so good! we looked a lot and could not find anything cheaper. i really recommend renting from travellers autobarn, youre gonna have a really nice experience for a very good price.
Name: s********
Date: 2024-04-01 22:34:04
Rating: 5
Comment: Really great van!! Well designed and very comfortable to drive and camp in!Great response when I had a minor issue in the road replied by email almost immediatelyHighly recommend these guys !!
Name: E******* M*********
Date: 2024-02-22 19:05:32
Rating: 5
Comment: A great experience with the best camper van. Perfect for National Parks.
Name: P**** V*********
Date: 2024-02-22 08:22:08
Rating: 5
Comment: Was a amazing experience the ban was in perfect condition, modern, secure and everything works perfect, the staff was super friendly .. one of my favorite trips in my life im gonna repeat it .
Name: O*** �******
Date: 2024-02-07 00:08:55
Rating: 5
Comment: Amazing service and quality work!
Name: N***** F******
Date: 2024-01-27 22:59:37
Rating: 5
Comment: Rented the Kuga campervan for our 2 weeks holiday across winter US. Thanks to Travellers Autobarn our trip was amazing. The car was easy to drive, clean and comfortable for long drive. Definitely recommend and would book it again.
Name: W*** C****
Date: 2024-01-23 21:39:35
Rating: 5
Comment: Had a great time travelling in our van from autobarn. Would def recommend
Name: N*** L******
Date: 2024-01-17 23:10:52
Rating: 5
Comment: We took the Hi5 Campervan which slept 4 of us perfectly. The Van right away had all of the sleeping gear, pots, pans, and plenty of storage for our trip up the west coast of California!We went up plenty of steep hills and the Van carried us to the top every time. Traveling the world with our best pals waking up to the most amazing views thanks to the ability of the Hi5 Campervan.The service of droping off and picking up the vichle was smooth and quick. Great people who are always willing to help and answer any questions you have.Couldnt ask for a better trip nor a better Van that made all of our memories. The Hi5 Campervan was definitely the way to go!
Name: D***** S*****
Date: 2024-01-11 16:20:07
Rating: 1
Comment: TO FLEE !!!!Traveling for the 2nd time to the USA in May 2023. We had an accident with the rented van (we were absolutely not at fault, the police report indicates this in black and white). The company brought a tow truck to Utah (site of the accident) to repatriate us to Las Vegas (nearest agency). We had to manage to find accommodation that night and then arrived when the agency opened the next morning. No other van to rent and they told us to manage to get back to San Francisco (agency where we had rented the vehicle). Our van is already in the garage even though we have half of our stuff inside. We collect our things and manage to rent a car for a Las Vegas-San Francisco trip. The agency clearly tells us that we will not have to pay any costs regarding the repairs to the vehicle because we were not at fault. Our trip is therefore shortened by 6 days. We therefore request a refund at the end of the rental given that there are no other vehicles available and that the refund is notified in the conditions of the contract. They tell us they will see about it later.We call them back twice during the end of our stay to find out if we have anything to sign regarding the end of the rental and to find out where our file stands.We returned to France 2 weeks later and discovered an email telling us that we owe them $9500!!!!!! Then another email saying that it ended up being $6500. I would like to point out that when we had the accident we realized that the vehicles insurance had not been in order for a few months....A long fight was therefore waged, they threatened us ++ by email but had no official invoice to present to us.We rented with another company the first year and would have been better off staying with them rather than trusting Autobarn Travelers.Very very bad experience.
Name: K**** M*********
Date: 2023-12-26 16:45:24
Rating: 5
Comment: Aw what an experience!!!!! ❤️From the moment I booked with TA I started to receive emails with tips, tricks and ideas for our road trip. All docs were simple yet very informative and helpful. Definitely a bonus to begin with. TA had unlimited mileage, and their one-way fee was one of the lowest I found.On arrival at TA in SF (via train then bus) we were made very welcome. All questions we had were answered. We were given a full tour, plus instructions, of our camper. Wed paid extra for the sleeping bag/accessories kit which we were glad of.The camper was very easy to drive. Im used with a RHD manual (Abarth), so a LHD and automatic and it was huge in comparison 😂 Once I got the hang of it it was easy!We travelled to LA via the PCH (mostly - landslides caused a rather long detour) We drove just over 800 miles with no mechanical issues.We opted to stay in campsites along with way: Monterey, Big Sur, Morro Bay (my favourite and the best VFM), and Malibu Creek.Returning the camper to LA was straight forward, however we had to make sure and refuel and refill the gas before dropping off. Give yourself time to do this (TA will email you with details of the closest to the site)Again, the staff at TA was awesome. On recommendation we used Uber to take us to our hotel.With the help of Travellers Autobarn we had the trip of a lifetime. The camper was obviously such a huge part of our road trip and its featured in so many of my photos!!I have no problem recommending TA for camper rentals.Thank you 😎
Name: M****** N******
Date: 2023-12-20 22:33:40
Rating: 5
Comment: Great value and experience, super easy process.Luis provided great customer service and was very friendly.Highly recommend for the great value and unlimited miles.
Name: V**** C****
Date: 2023-11-26 18:29:41
Rating: 5
Comment: Amazing experience at very reasonable cost, compared to competition.Pickup and drop of was quick and efficient with great service by management Cheyenne and Zia.RV was clean and functional per add. Very cool option is to pick up some supplies returned from previous renters (spices, foil, wraps, olive oil, dressings.....) and we dropped some of ours back. VERY COOL, economical, and environmental friendly. Great idea.Well rent again.Vanja
Name: C******** H*
Date: 2023-11-21 19:40:34
Rating: 5
Comment: Luis was very nice with us when we came take the van and when we return it. He explain everything very well and when we return the Van he listen to all of the trouble we meet during the trip and take notes. Hope they will fix it !Thank you so much !
Name: e m
Date: 2023-11-16 18:12:22
Rating: 5
Comment: The van was great, the only thing I’d improve was the kitchen equipment - for a 75$ extra charge we got some cutlery and plates plus two pots and a teflon pan so scratched it was basically unusable, one cutting knife that was so dull I could just as well try cutting my veggies with a spoon.That being said, I had a great trip. Picking up and returning the van went super smooth (special thanks to Luis from LA location for an impeccable customer service). I love that they have shelves in the office where you can leave food, bug sprays, toiletries and whatever you don’t need anymore for other campers to take.
Name: T***** G******
Date: 2023-11-08 20:18:50
Rating: 5
Comment: Great experience dropping off, thanks Eduardo, Luis and Omar!
Name: M**********
Date: 2023-11-01 20:06:37
Rating: 5
Comment: Luis and Omar did a great Job. also really nice People and when we had a Problem they really knew what they are doing and helped us out directly
Name: M******* B******
Date: 2023-10-25 20:49:12
Rating: 1
Comment: Very poorly maintained vehicle. We had two breakdowns: once the brake system was broken and once the V-belt broke. Out of 16 rental cars we were off-road for 7 days. Travelers Autobarn will take care of the repairs, but will provide replacement accommodation. Transport, ... you have to take care of it yourself. The whole thing caused us a lot of additional costs and took away valuable vacation time. In addition, almost all of the vehicles interior was broken, from the car radio to the refrigerator to the USB charging socket.We absolutely cannot recommend Travelers Autobarn.
Name: C******* B*****
Date: 2023-09-27 19:59:22
Rating: 5
Comment: We had a great experience - our van was an older one and it had a few idiosyncratic problems but once wed got the hang of things, we loved it. One or two basics in terms of maintenance and helpful equipment was missing but essentially it was a great, tough and rugged vehicle that never really let us down - highly recommend...
Name: M* O*
Date: 2023-09-10 11:22:50
Rating: 1
Comment: We had gotten a very old vehicle (older than 10 years) with 289,000 miles. Uphill the speed was at its limit at 35 miles and we became a traffic obstacle. Extremely loud engine noises, the interior always smelled of gasoline.The vehicle was dirty, you have to bring the vehicle back swept clean and I think we took it over directly from our predecessor. Although we only picked up the vehicle 3 days later, the store is only open until 5 p.m. and closed over the weekend (so much for the friendly pickup times)The dishes were dirty, the USB plugs were worn out and not working. The fan on the ceiling was so dirty that we looked for mosquito nets in vain. We contacted Autobarn by phone to say that this vehicle was unreasonable. Since we were near Las Vegas, we were ordered there with the promise that we could exchange the vehicle. After a long discussion, we then had another V8 vehicle The old one was a V6, this one only had 27,000 miles, but was much quieter and ran well and was also clean. Would never rent a vehicle there again, the only pleasant thing is unlimited miles and the friendly lady in San Francisco when picking you up, but thats one star.We met a lot of people from the rental company on the way, most of them agreed with us except for the people who had children with them, who had newer vehicles.So you should know that when planning.
Name: J********* C*******
Date: 2023-09-08 18:42:44
Rating: 5
Comment: What an amazing experience! These guys are wonderful and so was the van I would 1000% use them again.Jesse was out agent and made check in and out extremely fast and easy.
Name: R***** F******** V******
Date: 2023-09-05 13:21:16
Rating: 5
Comment: The attention, facilities and security that Sam has given us is wonderful!!
Name: J**** H*****************
Date: 2023-08-12 17:45:27
Rating: 5
Comment: We drove 3200 miles in 2,5 weeks and the van was absolutely reliable. From sea level up to 10,800 feet. I appreciate the values of Travellers Autobarn and the feeling of freedom while travelling. I recommend Travellers Autobarn to all who like escaping from daily life and todays convenience and experiencing the essentials.
Name: D***** B***
Date: 2023-07-10 12:13:03
Rating: 5
Comment: We had an incredible time with our camper van from Travellers Autobarn. The service was really good. The cars are a little bit old, but it was great to have unlimited mileage. The best thing was the solar panel on top of the van, so we never had to use a campground. This absolute freedom was an incredible experience.
Name: D****** B****
Date: 2023-06-27 07:41:22
Rating: 1
Comment: We rented the bus for 17 days from Los Angelos for the equivalent of 150 euros per day. The bus was very old and had 220,000 miles on the clock, the interior was very worn, the sleeping bags had stains, the towels had holes, we then bought our own towels. There was no USB port for my cell phone or at least Ipot to listen to our own music. This really bothered me, even my own car at home, which is 15 years old, has this function. Handing over the car was hectic and unfriendly. As soon as we drove off, the display showed that the car needed an oil change. We ignored this because an inspection would be carried out before every trip, or so we were promised. The brakes left a lot to be desired and the car had very high fuel consumption. On the 12th day we were just about to set off when the gear stopped working and we couldnt drive anymore. After several attempts via email and calls, we had someone on the line. At some point we were told that the car would be replaced in two hours, we waited a total of 8 hours. The new bus was even older, everything rattled and squeaked. We had lost a precious day of vacation and were really annoyed. We didnt have any technical confidence in the new car, but it held on for the last few kilometers.Then to top it off, we received a fine for $123, which was immediately deducted from our credit card for a period of time while we were not yet in the USA. I complained, the sum was transferred back, but with a loss of 10 dollars and with a “Sorry”.Even for the lost day (at least 150 dollars and a crappy day spent at a gas station), there was only one “sorry”. All in all a mega rip-off, I would advise everyone against it. This company only cares about profit, even if there are peace sign stickers on the buses.Really bad...
Name: C***** V*****
Date: 2023-06-13 21:50:50
Rating: 5
Comment: Our 6 days and 5 nights 3-seater Campervan California experience was truly unique and memorable. Over the 1,501 km we drove, we explored some of the most stunning landscapes in this beautiful state.We begin our journey towards Yosemite National Park, a breathtaking place. The towering mountains, majestic waterfalls and lush forests left us in awe. It was an authentic experience and connected us even more with nature.After enjoying Yosemite Park, we headed towards the coast, passing through beautiful roads and picturesque landscapes.We felt the ocean breeze in Santa Bárbara, a charming city full of personality. We were able to explore the beaches, walk the boardwalk and enjoy the local culture. It was a relaxing and invigorating moment on our journey.Finally, we arrived in Santa Monica, where we ended our trip through California. The vibrant and relaxed atmosphere of this coastal city immediately infected us. We strolled along the iconic Santa Monica Pier. The energy of Santa Monica left us enchanted and was a perfect way to conclude our adventure.Throughout the trip, the Campervan was a reliable companion. It provided us with comfort and practicality, allowing us to explore California in a flexible and convenient way. We had everything we needed at our fingertips, from a kitchenette to a cozy space to rest. The lack of a bathroom didnt hurt because we were always close to campsites and rest areas with facilities.The experience of traveling by campervan gave us the freedom to create our own itinerary, stop at incredible places along the way and be in direct contact with nature. It was a truly unique and enriching adventure that allowed us to appreciate Californias diversity and create lifelong memories.We recommend anyone wanting to explore this stunning region consider the option of a campervan trip. The feeling of freedom and closeness to nature are incomparable. Our experience in California will be remembered with fondness and gratitude, and we cant wait to embark on new adventures like this in the future.
Name: b**** r
Date: 2023-06-11 04:02:48
Rating: 5
Comment: Traveler’s Autobarn is simply the best campervan company out there for the unlimited miles, choice of vans, and customer service they provide. Especially the customer service for how they’d taken my accomodation needs into account and thoroughly helped me with everything I’d needed — absolutely phenomenal. I believe it was Jesse who helped me out with everything and should be able to help you out too. Shoutout to the phone support guy, Ron, for helping me through all my many calls of uncertainty with friendly patience too!Get a campervan from these guys and hit the road, you won’t regret it! Many thanks for the great vacation! :)
Name: L***** B***
Date: 2023-06-02 22:50:43
Rating: 5
Comment: We rented the Kuga van for 2 months with my boyfriend (56 days to be precise).It was amazing, the van was great and well equipped, we took the bedding and cooking gear which was really great and perfect for the trip. In this feature you get two bath towels, two dish towels, two sleeping bags, two sheets, one for the upper bed and one for the lower bed, two pillow with covers, you also get two glasses, two cups, 4 plates, two smalls and two big, two bowls, two of each cutlery, one big knife, some cooking utensils, one pan, two pots one big and one small with lids, one kettle, and one strainers. We had everything we needed to cook and sleep, we just bought a small kitchen knife in a good will be cause it was more useful than the big one they give.We also added the camping chairs which was really great to have! We also added the heated blanket and the heater, which I don’t recommend taking if you are going to do wild camping, because they both works when the van is plugged to a campsite (which we didn’t know).We mostly did wild camping during this two months and had no problem with electricity because the solar panel is very powerful! It was also very easy to find dump station and water to fill up (mostly free).We made 13640 km (8500 miles) during this two months and it was really enjoyable!During our trip we only had to change the oil once (normal after all those kilometres) but everything was taking care of by the Road service on the phone, they found us the station and they also pay over the phone. We also had to change the tires because we were doing so many kilometres and the one we had on the van were a bit old, but same the road service pay for everything over the phone and we found a garage that was the easiest for us a that moment.The van was really great because it’s not too tall and it gets perfectly in most of the parking spots! You just have to be careful in big cities, park where there is camera or security!I would DEFINITELY recommend it to any one who want to do a road trip on the west coast!We started our roars trip in LA, then we did San Diego, Las Vegas, Death Valley, Yosemite, San Francisco, redwood, crater lake, Portland, Seattle, Yellowstone, grand téton, Salt Lake City, arches, canyonland, denver, Santa Fe, Albuquerque, white sand, Tucson, saguaro, Phoenix, sunset volcano crater, Grand Canyon, monument valley, horseshoe bend, Bryce Canyon, Zion, Las Vegas, Joshua tree, Bombay beach and back to Los Angeles!The unlimited mileage is really a great deal, you don’t find it anywhere at this price!I would love to give a special thanks to Eduardo the manager who helped us a lot in the pick up of the van and gave us a lot of advice!Loved it, thanks Travellers Autobarn.
Name: P****** E*****
Date: 2023-05-18 16:48:09
Rating: 5
Comment: Great time with this van 😍 Thanks Jesse ! :)
Name: L****** G*****
Date: 2023-05-12 20:57:12
Rating: 5
Comment: Rental of a Kuga van for 10 days. Small problems after departure but quickly resolved by email.The van is perfect for two people. Dont expect a brand new vehicle but we had no problems over the 3500km traveled.
Name: W**** H********
Date: 2023-05-11 12:10:59
Rating: 5
Comment: Incredible experience! Very friendly, knowledgeable and helpful. Brady at the front had a lot of pro tips on how to make the most of our adventure. I asked the owner to open up a lot in southeast USA, So we will see. Would highly recommended them for the value. Common sense told me to go for the newer vans so less issues, and it was a success. Only thing, keep in mind the wind advisory alerts (those UTAH Mighty 5 roads) when driving these things, they will feel that impact!
Name: p******* m********
Date: 2023-05-05 06:48:20
Rating: 1
Comment: No sales agency so when you have a problem and you dont speak English very well, its difficult to resolve problems over the phone. Not open to trying to find solutions
Name: T***** K***
Date: 2023-05-02 18:52:20
Rating: 5
Comment: 2691 miles - 4330 Kilometer in 2 Wochen(Palm Springs, Joshua Tree, Grand Canyon, Monument Valley, Page, Bryce Canyon, Zion, Sand Hollow, Valley of Fire, Las Vegas, Death Valley, Kings Canyon, Yosemite, Highway 1)
Name: a***** l*****
Date: 2023-04-28 20:58:39
Rating: 4
Comment: 4500 km traveled in 2 weeks (los Angeles/Las Vegas/grand canyon/horseshoe/monument Valley/Bryce canyon/Zion/death Valley/Sans Francisco/Malibu/los Angeles). Small mechanical problems that didnt stop us from making our trip, we laughed about it😀.A beautiful road trip completed. So many good memories. Next road trip to Australia
Name: E*** P*****
Date: 2023-03-28 13:59:02
Rating: 5
Comment: 9-day rental in March 2023 for 2 people, road trip of approximately 3000 km (Death Valley, Tahoe Lake, Sacramento, San Francisco, Pacific road 1 and return LA). No mechanical problems with a van mileage of 365,000 km, only point to note: a small sealing problem at the drivers door causing an unpleasant wind noise when driving fast and a little water which seeped in. case of heavy rain. Quality equipment with the winter pack included. For gas, a $35 option is offered which saves you from having to fill the bottle before returning the vehicle; if you use gas occasionally you will have better time to fill the bottle at a station just after the last use. Unlimited miles are obviously an important criterion in choosing this company. I will rent this type of vehicle again without any worries from this rental company, friendly staff who take the time to explain. In short, try the adventure, you will not be disappointed, on the road again!
Name: T******** D****
Date: 2023-03-28 11:53:26
Rating: 1
Comment: I rented a van for 1 month in november 2022. At the beggining, everything was ok, but many littles things gone wrong.The first week, the secondary battery was broke, so we didnt have light and usb power until we go in las vegas to fix it, but any compensation for the inconvenience.We paid a winter pack to have a little warmer in the van, but it worked only with a electricity spot in camping (the guy said it could be ok everywhere) and the blanket was not warmer at all.In the cold states (utah for example), the tap was frozen in the morning with the impossibility to use water from the sink until 4pm each day (the guy from the road care service told us to not go in extreme condition... we went in Utah... and it could charge us for dommage...)At the end, we decide to short the trip and go back in France because my wife was pregnant and she was not feeling good in this conditions. I asked a refund for the last week, and the guy from the agency told us he will send the request to the company and they will contact us later. 6 months after, no news, and i sent few emails to ask about my request and there is nobody to reply.To resume : Travellers Autobarn is like a big factory of old van, ready to die on the road, with no thermal insulation and no practicality. The employee have no humility and they are very insincere. This company want only your money, not your happiness.Theophile Denys
Name: E**
Date: 2023-02-25 16:59:25
Rating: 5
Comment: We took a week-long road tripwith my mom, 2,000 miles.We had good weather, snow and rain, the van held up.Unlimited miles offer incredible freedom and you just need to find the organization you need to feel at home.Regarding the agency, they are smiling, accommodating and helpful.I recommend 100%.
Name: I*****
Date: 2023-02-13 09:25:07
Rating: 5
Comment: Me and my friend rented a Kuga van last October for 2 weeks plus and the van did extremely well. We drove for a total of 3299 miles exploring from one national park to another thru from California up to salt flats and down to Utah and Vegas. There was no problem with the van whatsoever.The collection and return process was also smooth. Alfonso, whom we collected the van from was very friendly and briefed us with all the things necessary. We did run into a little problem of how to dump the grey water the first time but also that’s because we didn’t pay enough attention when Alfonso was explaining 😅. The living equipments are comfortable enough for the cold autumn nights and the depot also has a few leftover kitchen equipments and spices etc for u to get started on the trip.
Name: C**** D*************
Date: 2023-01-05 21:43:04
Rating: 5
Comment: Eduardo and Eric were very helpful at the Travellers Autobarn depot. With a wide breadth of knowledge and a very professional yet friendly manner they made the entire process very seamless and made me and my father felt like we were being looked after while traveling.Would absolutely recommend to anybody wanting to hire a campervan in California!
Name: D**** C***** C****
Date: 2023-01-04 04:58:28
Rating: 3
Comment: (It was a good experience!Very cool, if you have any problem the travelers team at LAX branch the manager Erick and the assistant manager eduardo was very helpfull 👍Highly recommended)I correct this opinion, after having pretended to help me with a vehicle delivery problem, the people mentioned above asked me to write this comment while the next day the Headquarters which is located in Australia called me and charges fees without permission and then dont want to hear anything by email without even responding. AshamedNo communication between people, people tell you times to return it then others and in the end you pay fees when they want to
Name: V****** B*******
Date: 2022-12-17 13:49:31
Rating: 5
Comment: My friend and I rented an RV for a week to drive around California. The communications/emails by Travellers autobarn prior to our rental day and departure were clear, concise, with no surprise. We were warmly welcomed by Eduardo from the branch in L.A. and he offered us the sweetest customer service, helping us finalizing the paperwork. He then took the time to walk us around the RV and its components and answered all of our questions. Near the end of the trip, we received additional communications with reminders so the drop-off goes as smooth as possible with no extra fee (i.e. not to forget to fill out the gas tank). In conclusion, the service is excellent and the price of rental is decent. Travellers Autobarn cares about getting travellers comfort and support with their RV adventures. I recommand.
Name: S H
Date: 2022-12-14 00:50:00
Rating: 2
Comment: TLDR; you get what you pay for.Before reservation, it was impossible to talk to anyone at the company. Facebook chat, emailing or calling. None of these 3 things worked to start a conversation with anyone there to answer some of my questions... So I just booked without knowing too much about their services or vans.I just rented a van for 9 days to do a small roadtrip. Well actually, I payed for 9 days but only got 8 days of use. On the website, they make you believe you can pickup the van at 10AM, thats not true. After making the reservation, they told me I could come at 1PM. Later, I recieved an email that said 1:30PM. Upon arrival at 1:30, there were 2 groups before me, so when I was finally on the road, it was 3PM. It gets dark at 4:30PM, so the first day was pretty much over already.The pre checkin on the website didnt work so I was left at the computer at their office to fill all my details in by myself. That also means nobody explained me anything about the insurance I took, the liability exceptions,... There was no staff to ask questions, so I had to sign documents without 100% knowing what I was agreeing to. As a customer, I was super uninformed.Finally on the road, these are a few things you should know:- The door on the gas cabinet flew open all the time during driving, the lock didnt work.- Its not insulated at all. Like 0 insulation.- If you drive faster than 35mph, the wind noise is so bad that you cant even hear the radio anymore even on the loudest volume.- They stopped replacing the tire pressure sensors because they break too often. So you always have the light on the dashboard on, when theres an actual problem, you wouldnt know.Some inconvenient stuff but nothing too bad to bother customer support with.The van has some good sleeping options and enough storage. Only 1 of the 2 gas hubs worked, but that was enough for my cooking. The fridge is decent size. The solar panel on the roof provides enough electricity for phone and tablet charging.Returning the van was very fast and efficient. The service was very good and quick. I took the most expensive insurance, that probably helps as well :)I told my small complaints to the friendly man who took care of my dropoff.To be honest, it was OK but I wouldnt recommend this rental service to others. YES, they are the cheapest, but not THAT much cheaper than the competition. So I would say: spend that extra $100 and rent somewhere else.EDIT: Literally half of the stuff they are saying in the reply isnt even true. Makes it even a worse service now...
Name: T***** B
Date: 2022-12-09 01:22:06
Rating: 5
Comment: We returned a van we rented for two weeks and everything was fine. Eduardo and Eric were very helpful and after a quick check of the car we went to the Airport of LA, which is only a few minutes with uber.
Name: R***** S********
Date: 2022-12-07 05:35:26
Rating: 5
Comment: Today i picked up our Traveler Camper which was a very pleasant experience. At first i had problems with my Credit card but Eduardo was super helpful and even drove me to the bank to help me to make the Payment since otherwise i would have been strandet in LA. All of the Staff was very nice and friendly and helped to solve the Problem. Overall i was more than happy with the customer service.
Name: H**** C
Date: 2022-12-01 02:14:41
Rating: 1
Comment: Shady garage, badly maintained cars. Know that you are taking a risk when renting from this place. The only upside of their maintenance is that the cracked paint prevents carthieves stealing valuables.Overall kuga is a nice company, did not face similar problems at other garages. Kuga is also the cheapest in the US, so maybe still worth the risk.
Name: T**** C****
Date: 2022-11-28 20:02:02
Rating: 5
Comment: We spent 3 weeks in a Kuga camper van traveling around the Southwest and had a terrific experience. The affordability (including unlimited miles) was a selling point and all the basic necessities were provided seamlessly. Erik Aguilar was a pleasure to work with, and tossed in several extra items which made our winter-time camping easier and more comfortable. I hope well have the time and resources to do this again!
Name: L****** L***
Date: 2022-11-28 04:13:51
Rating: 5
Comment: At first we rented the Kuga Van for three weeks starting off in Las Vegas. The guy there was extremely kind to us and explained everything from scratch. We even had the chance to grab some leftover food other traveler’s left. The service number is available 24/7 and they help you out in any situation with no further complications. Since we were so happy with our van, we decided to book another one for our stay in LA for only one week. And we were lucky enough to meet Erik Aguilar the store manager there. Our decision to rent a van was really spontaneous, so our chance to get a van was pretty low. Erik wanted to help us out as much as possible and definitely held his promise to make it happen. We got a Kuga Van again and even a “welcome back” discount. He made sure that the van was in a perfect state and that we got everything we needed to have a safe and enjoyable experience. He further took his time to give us some great tips on where to and not to go in LA. He always was immediately available when you texted him or called. We fully appreciated his help and kindness and would really recommend everyone who gets the chance to rent a van in LA to ask for Erik!All in all we would 100% recommend the company to everyone. We both were just two girls traveling alone with no camping experience and the Travelers Van was ideal, because you can adapt it to your specific needs (winter pack etc.), therefore getting used to living on four wheels was much easier. And as a bonus - every person you meet with the same van is so fun to talk to and it feels like a little family, so it’s actually a pretty cool experience!
Name: A******* C*******
Date: 2022-11-20 20:34:45
Rating: 5
Comment: Really amazing experience of the US national parcs with our beloved van we travelled with. We rented the van for 11 days and it was perfect, everything was working fine, the van was really convenient to sleep/cool. We really enjoyed this road trip thanks to Travellers Autobarn.
Name: W******** L******
Date: 2022-11-20 12:03:45
Rating: 5
Comment: Definitely recommend Travellers Autobarn for a campervan rental! Weve taken it on the road for 9 days through California, both to National parks as through the cities and coastal routes.Comfortable van to drive in (we were happy that it had cruise control!), and easy to convert from day setting (sofas and table) to night set-up (spacious 2p bed). We would definitely rent it again!
Name: B***** M****
Date: 2022-11-20 11:48:59
Rating: 5
Comment: Weve had so much fun taking the Kuga Campervan on a road trip through California. With its compact size its easy to take it into the cities (SF and LA). It had all we needed: comfortable bed, kitchen inside the van and enough storage space! We loved it!
Name: a***** n*****
Date: 2022-11-11 05:11:26
Rating: 5
Comment: Wanted to try out Vanlife for the longest time, and travellers autobarn had made it so easy. Alfonso was amazing, he explained everything about the van before handing us the keys. We didn’t experience any problems related to the van on the road. It was great!Ig: @travel.through.my.lenses
Name: M***
Date: 2022-11-10 00:37:12
Rating: 4
Comment: Great Vans for a very good price! Only the waiting times were a bit long, that’s why only 4 stars. Maybe you guys could implement a system to tell the customers to come when everything is ready to pick up. Thank you!
Name: L**** H********
Date: 2022-11-09 14:48:19
Rating: 5
Comment: Recently rented a camper van from Travellers Autobarn Los Angeles location. My girlfriend and I spent 10 days throughout California and had the best time in the van! The manager of this location, Alfonso, was outstanding! He went the extra mile to explain everything we needed to know to be sure we had a great time. HIGHLY RECOMMEND!
Name: J**** J** M****
Date: 2022-11-06 06:22:36
Rating: 5
Comment: Took a Kuga Campervan for two weeks out from LA to Philadelphia and back, over 6,200 miles.Had a great experience. Alfonso checked me in, and gave me a great orientation and low down on the vehicle, reiterating my coverage and the terms. He was great, considering he was swamped being the only one I saw working. I was in and out within about 30 minutes.I had no issues whatsoever with the vehicle the entire way. It handled perfectly for me the full duration. Mechanically sound campers.I actually thought the beds were comfortable, and the seats were fine driving 10-14 hour stretches.Keep in mind that you’re getting a vehicle to take you around, but you need to provide a lot of the little touches. There’s not a bathroom, and the heat/ac doesn’t really reach the back. Bring a space heater for cold weather.Drop off was also smooth. Alfonso processed that as well, and despite hitting traffic and being an hour and change passed my drop off time, forgave the late fee. He let a cleaning fee slide too.Although I never needed any roadside assistance or troubleshooting, I felt supported by their 24 hour line and well prepared to handle whatever situations may have arisen if I needed any Maintainance or was involved in an accident.Saw a few of these around the country, too! Lots of questions at rest stops.One thing to be aware of is that the decals make it clear you’re in a rental van and a tourist, so be wise about where you stop and leave your vehicle. Keep valuables out and keep the van locked, because in some areas you may be a little vulnerable for break ins when ID’d as a tourist.I’ll definitely rent with these guys again. Alfonso showed me the plans for next years model, with passenger seats and seat belts in the back, and when those drop, I’ll be renting them to bring my kids around the national parks.Thanks for a great experience! 6,200 miles and 13 nights/14 days WITH full insurance for under $2,000. Can’t be beat. I had a great time!
Name: A******* D****
Date: 2022-11-01 07:41:12
Rating: 5
Comment: Alfonso, the manager, was very welcoming and took the time to explain everything about the van and the things we didn’t know. He even gave us some advice for the road trip. Our Kuga campervan was functional, practical and took us everywhere without any problem. I will definitely go back and highly recommend !
Name: M****** B******
Date: 2022-10-14 20:53:50
Rating: 5
Comment: This is an incredible company. I love their service, Specially from Alfonso. I loved it so much that when i returned the camper van immediately made another reservation. Honest, Reliable and very professional, Specially Alfonso.
Name: P******* B********
Date: 2022-09-29 00:08:09
Rating: 5
Comment: Really enjoyed my experience doing a Campervan Trip from Vegas to LA! Russell was super helpful and would definitely rent from Travellers Autobarn again.
Name: L**** K*
Date: 2022-09-28 06:39:36
Rating: 5
Comment: Everything went perfect, Alfonso explained the car to us, gave us tips where to go and where to camp. We went on a short trip to San Diego and luckily didn’t need to call the company cause we didn’t have any problems. Third time renting at travelers autobarn and always had a good experience.
Name: S***** S*
Date: 2022-09-25 11:07:49
Rating: 4
Comment: We rent our Van (Kuga) for our trip around the west coast and several national parks. The support from Alfonso and his colleague sorry, dont remember the name) was great and also the support on the hotline was perfect. Good job guys...The Van itself has everything you need. A bed, sink, fridge, microwave, gas stove, etc. In the end we were very happy with our van, even if the interior showed some signs of use already. But that was nothing to complain about.The only thing I would like to mention was the cleanliness when we picked up the van. The stove and also the shelves and storage boxes could have been cleaner, thats the reason why we give only 4 stars. But in general we can recommend this company.
Name: J**** D*********
Date: 2022-09-21 18:20:00
Rating: 5
Comment: We had such an amazing time (3 weeks) in our Kuga! Excellent service during pick up and drop off thanks to Alfonzo!The car itself does its job and solar panel that powers a fridge and USB outlets is awesome - we never used hookups on the campground. It consumes a lot of gas though, especially during going uphill :)Anyway I highly recommend and will rent again with Travellers Autobarn.
Name: E L
Date: 2022-09-14 05:38:29
Rating: 1
Comment: Super old and under powered vans. 18 wheel Simi trucks were passing us. They bought the cheapest vans and looks like they got high school teens to do the conversion. Not even cruise control. The big screens were broken that they tried to tape close with masking tape and we got bug bites all over. Driver window not seal so +60mph and wind noise so loud you cant hear your passenger shouting at you. Solar panel charger that we paid extra for didnt really work so small fridge was not cold enough to maintain milk, much less raw meat. Worst mistake renting from this shady place. Never again. Oh, watch your head on that back door overhead latch. Youll hit your head on it at least once a day. Cheapest van models.
Name: T***** S******
Date: 2022-09-02 06:35:02
Rating: 5
Comment: We booked the Kuga van for three weeks with Travellers Autobarn and were completely happy with it. We drove 5400 kilometres with the car and everything went smoothly. It has everything you need: a kitchen, a bed, a space under the bed where you can put your suitcase and a stacker above where we have load our clothes. When we picked up the van, our credit card didnt work at first, so Alfonso even drove us to the bank in his own car. He and his colleague Russell were also super helpful when we left, and we even had a final beer on the house. We would book a van here again any time, so can only recommend it!
Name: 0* M**
Date: 2022-08-31 22:12:13
Rating: 1
Comment: Nothing worked, the car was not checked before it was handed over to us. We had to go to a tire dealer to have a tire that was already defective replaced, which we noticed because it was always jerking. In Las Vegas we had to leave the car behind for five days because it had to go to the workshop. We could not be offered a replacement vehicle. We had to rent a car for this time and let the campsites we had already booked expire. We had to wait a whole day for this “solution” and we had to fight a lot to get this far. After the five days, we picked up the vehicle without all the other defects that we had mentioned being corrected (headlights loose and defective, refrigerator/battery defective, accelerator pedal always stuck slightly, front middle chair was loose and squeaked. That was it not everything yet.At least we got a good refund, but it wasnt worth the hassle.Take more money and then things should go better - hopefully!
Name: I*** S*****
Date: 2022-08-26 20:16:36
Rating: 5
Comment: Awesome service and Russel and the Crew did such a good job!We van definitely recommend them
Name: T M*
Date: 2022-08-25 21:06:59
Rating: 5
Comment: We rented a camper for a month from the amazing LA branch who were super friendly and helpful! No real issues with the van occured over the 4 weeks we had it. Spacious, comfortable and well equipped! Would definitely consider renting with them again! No faults whatsoever.Special thanks to Alfonzo at LA and the super helpful San Francisco staff too!
Name: L**** P**
Date: 2022-08-24 21:23:30
Rating: 5
Comment: We rented on of the camper vans for 14 days and had a wonderful time in it. We picked it up in San Francisco and returned it in Los Angeles. Everything went well and the stuff was very friendly, especially Alfonso took good care of us.Would recommend it to everyone who thinks about renting an camper from Travellers Autobarn.
Name: M***
Date: 2022-08-23 11:35:01
Rating: 1
Comment: The vans are ready to be pulled. They gave it to us with the window broken and with the lack of air in the tires warning light already on. During the trip our gas stopped working and despite sending an email we did not receive a response. Since they have not had the maintenance done after a few miles, the engine filter light came on. The stove also stopped working and we had to throw away all the food we had previously purchased. We are going on a trip full of tension due to the conditions of the van. By not having a large engine, consumption skyrockets. Over a month later they charge our card for an alleged fine, when we ask for the official receipt there is no response.
Name: S***** S*****
Date: 2022-08-18 22:34:24
Rating: 5
Comment: Good services, Russel and the staff of Los Angeles are very friendly and helpful comparing to San Francisco where we picked up our camper van.
Name: M* B*
Date: 2022-08-11 03:52:22
Rating: 5
Comment: We had a good ride and the service is also very good! Alfonso is a helpful and nice guy! He has good tips for hidden sightseeing spots, thank you for having us :)
Name: D****** d* F*****
Date: 2022-07-22 22:06:28
Rating: 5
Comment: Travellers Autobarn is the ideal company to choose for renting Campervans in California. We rented the Kuga Camper van for 28 days and we’re delighted with the service they provided. We travelled from their depot in Los Angeles where the guys there made sure we had everything we needed to start our road trip around California. The van was in perfect condition, they are older model vans however the engine never gave any trouble along our roughly 2,300miles adventure. The cooking area and equipment was perfect for use, on the contrary to other company’s based in this area who had flimsy cookware. Everything they gave us was in good condition and they had included everything we needed to sustain ourselves for the entirety of the trip. The bed fitted both of us fine - I am 6’ 5” so this was important. The fridge stayed cold even in the summer heat. There was ample storage for any baggage you may bring with you. This was our first camper van trip and driving this van was just so easy, water fill ups were found easily and mostly for free from camp grounds along the way. We did not have to hook up for electricity once over the four weeks as the solar panel provided us with the energy we needed. Would 100% recommend for all outdoors enthusiasts.
Name: L*** H*******
Date: 2022-07-15 18:38:45
Rating: 5
Comment: We had a phantastic Trip through California, Arizona, Utah and Nevada with our Kuga Campervan from Travellers Autobarn! The Van offered everything we needed at a fair price - especially considering the fact that we are under 25 years old. The customer service was excellent during pick up and drop off. Alfonso did a great job making us comfortable and explaining everything we needed to know. Would definitely rent a van again with Travellers Autobarn.
Name: A*** P******
Date: 2022-07-13 17:46:47
Rating: 5
Comment: Thank you for everything. We had a really nice trip and met the best manager Alfonso who really took care of all our issues.
Name: J***** G***
Date: 2022-07-01 23:59:02
Rating: 4
Comment: I would really like to give 5 stars here since Alfonso, the branch manager, handled everything perfectly. However, we had some issues on day one of our trip. Oil was leaking out of the first van he gave us. Thus we had to come back to the branch, then go to a repair shop, and wait until Alfonso gave us a new van. It took quite some time which was annoying. However, Alfonso refunded us the first day of our trip as an excuse.After that, everything worked out perfectly fine. We could do our trip just as we planned. The campervan wasnt too big and not too small. It was the perfect vehicle for our trip.
Name: N****** A***
Date: 2022-06-30 21:08:36
Rating: 5
Comment: Comfortable and very reliable vans, great teams in San Francisco and LA, unlimited mileage. Great trip - 2.7k miles - Thanks to you guys !
Name: C****** B*****
Date: 2022-06-17 23:06:37
Rating: 5
Comment: The guys at LAX who helped us out with our van we hired went above and beyond to make our experience perfect. They were absolutely amazing and very hospitable letting us leave our bags & sit around before our flight.Would 10000% recommend the team at LAX Travellers autobarn.
Name: P**** B*****
Date: 2022-06-13 18:24:19
Rating: 5
Comment: I arrived as a client and left as a friend, Alfonso and the boys make the experience incredible from minute 0, I recommend them without hesitation!! A hug and I hope to see you again!!!
Name: f*** 1**
Date: 2022-06-12 00:16:56
Rating: 5
Comment: It is sooo cool and they are soo nice especially Alfonso
Name: A****** K****** A*****
Date: 2022-06-10 19:56:17
Rating: 5
Comment: Great experience. Perfect trip without any issues. The minivan worked perfectly for us. We picked up our car in L.A. with Alphonso, Russel and Eddie at the office. Excellent service and great funny guys! We would definitely recommend Travellers Autobarn to everyone for an enjoyable and safe trip.
Name: J**** S***
Date: 2022-06-09 18:40:05
Rating: 5
Comment: We had the best of times with Travellers Autobarn! The Travellers Crew had a great impact in making this vacation awesome. Russell helped us with picking up and dropping off, he was so helpful. We will definitely come back! :)
Name: J****** H***
Date: 2022-05-17 02:43:16
Rating: 5
Comment: Very friendly guys 🤙🏼
Name: D****** R*******
Date: 2022-05-15 17:12:41
Rating: 5
Comment: We rented kuga camper for 3 weeks. It was the best journey we could imagine and it is the best way to visit National Parks, you just have your home on wheels and it gives you so much flexibility on your trip. Everything was perfect, camper, equipment and customer service provided from Alfonso was excellent, very fun and positive people work there! We will definitely come back, because it has to be the best campervan renting company ever. Thank you for all memories we could create on this trip!
Name: B******* H*****
Date: 2022-05-14 07:51:41
Rating: 1
Comment: The van we picked up in LA last week had no Aircon, a cracked radiator and the sink draining down the middle under the table instead of into the grey water tank. After five days of phone calls, waiting for engineers and trips to repair places, our vacation seems ruined and plans in disarray. Very dissatisfied to say the least. Dont find anything wrong certainly at weekends. People are nice enough on the phone but problems are in our time and no overall care about us. Update: Aircon and radiator fixed with much disruption to our plans. The grey water problem never fixed and on return to LA Alfonso wouldnt believe it until we demonstrated the water gushing out, OH, they said. No apologies and arguments about it all - terrible experience. Its meant to be a vacation not a repair experience
Name: F**************
Date: 2022-05-09 19:38:48
Rating: 5
Comment: 9 days trip id verry good 😃😃
Name: A******
Date: 2022-04-29 12:39:47
Rating: 5
Comment: This company is so nice. The van was reliable. We were well received by the gentleman with his red corvette
Name: L*** F***
Date: 2022-04-27 22:15:00
Rating: 5
Comment: Russell and Alfonzo were AMAZING!! So helpful and friendly and made our drop off the best experience! They had great recommendations and made the whole process so smooth.
Name: S**** F****
Date: 2022-04-26 00:08:54
Rating: 5
Comment: Everything went very smoothly. The staff Russel, Eddie and Alfonso were very helpful and also gave us useful tips. Can only be recommended!
Name: S* P****
Date: 2022-04-13 17:42:33
Rating: 5
Comment: Fantastic! Super friendly team at the LA USA branch made our van rental super easy. The van never skipped a beat and best of all, no mileage restrictions. Highly recommend, will be back! 10/10.Si PatonMalverns Classic Festival
Name: j*** S******
Date: 2022-03-26 16:43:41
Rating: 5
Comment: Great value and service. Alfonso is also the best and super helpful. Definitely going to come back again in the future.
Name: D*****
Date: 2022-03-10 22:10:43
Rating: 1
Comment: Fix your lights on your vehicles...they are light pollution at its worst!!
Name: N***** B****
Date: 2022-03-08 01:41:47
Rating: 5
Comment: We had the van for 5 weeks and travelled across the US. We managed to get everywhere we wanted with our Travellers Autobarn Van. Its super comfy and cozy inside and the small kitchen was perfect to cook dinner along the roads.
Name: A****** H*****
Date: 2022-03-04 22:57:55
Rating: 5
Comment: We had an amazing trip with the Kuga Van. It was perfect and fit our needs. It was our home for 2 months 😊Price was very good and there was no trouble when we brought it back.Thanks to Russel, Alfonso and Sam for the trip ;-)
Name: T**** R*******
Date: 2022-03-03 23:52:17
Rating: 4
Comment: Third time travelling the world with TA, it’s life on the road coupled with a budget conscious company and unlimited kms… this company is for those who are adventure seekers that love to sleep under the starsWhether you are chasing mountains in NZ, coastlines in AUS or experiencing the crazy landscapes of the US, Travellers Autobarn will undoubtedly get you there!
Name: G**** M***** L*******
Date: 2022-02-25 23:32:32
Rating: 5
Comment: Awesome ! Thanks to Alfonso we had the best trip of our lives ! Grab your keys and drive off !!
Name: C**** A****
Date: 2022-02-23 01:15:28
Rating: 5
Comment: This is our 3rd time renting and we’re once again very pleased with the overall experience. Russell and Alfonso were very helpful and friendly when we needed help.
Name: O***** B******
Date: 2022-02-22 07:31:41
Rating: 5
Comment: Friendly staff
Name: �** �****
Date: 2022-02-17 22:08:11
Rating: 5
Comment: Really recommend. Was good 👍
Name: N****** C**********
Date: 2022-02-07 19:48:07
Rating: 5
Comment: We planned a cross country roadtrip for two months and took a chance by booking with travelers autobarn through a Instagram ad we saw. We had to cut down our plans for a one month and they were really nice about it and had no problem with switching our dates around. When we came to pick up(and drop off) then van, Russel helped us and was super awsome. He went over all the basic of the van and answered all my questions even if they repeated questions. We had to call the hotlime maybe once or twice and they were also very helpful. Honestly, we had an amazing experience and feels bittersweet to give back the van. Travelers Autobarn helped make such great memories for us. We do plan to rent one of these bad boys again in the future. Thank you to Russel again for being awsome and everyone else who was there when we returned the van.
Name: M***** S******
Date: 2022-02-07 19:32:24
Rating: 5
Comment: Great service! Took the van out for 36 days, no problems during our trip. Russell provided great service and was very friendly.
Name: t** s********
Date: 2022-02-04 22:10:17
Rating: 5
Comment: I rented a Kuga from them for four weeks, from the minute I arrived, Russel was extremely helpful with all my questions and concerns. I initially had the van for two weeks but extended my trip half way through as I was having such a great time. The van was great! When I dropped it off, they were great and I cant wait to rent from them again!
Name: C****** L*
Date: 2022-01-25 15:28:46
Rating: 5
Comment: I couldnt have thought of a better way to do our road trip. Travellers Autobarn made our renting experience so easy and fast. Russell provided great customer service and explained the ins and outs of the van in a simple manner. We will definitely rent from Autobarn again.
Name: m****** r******
Date: 2022-01-14 19:50:07
Rating: 5
Comment: Very good value for money (unlimited miles). The welcome from Russell and his colleagues was top notch. No difficulty in administrative formalities. The clean and comfortable vehicle allowed us to travel to Arizona in total freedom.
Name: P****** M****
Date: 2022-01-13 19:44:45
Rating: 5
Comment: Great experience, loved the van and Russell was amazing, helped us with everything and anything we may have needed. Just a great experience all around, would definitely rent again
Name: A**** Z***
Date: 2021-12-23 21:31:21
Rating: 5
Comment: Russell was very helpful and cool 👍👍👍
Name: P**** P*
Date: 2021-12-21 20:56:52
Rating: 2
Comment: The price is attractive, but I received used equipment. Lots of problems along the way. Customer service in Australia should rejoice and thank the force of gravity, because the burden of their ignorance and mental retardation is so great that they should have been wandering in a galaxy far, far away.
Name: H***** H********
Date: 2021-12-10 22:38:56
Rating: 4
Comment: Good Vans for a good price and so uncomplicated. Russel was super nice and helped us with any issue. Thank you!
Name: T**** B****
Date: 2021-11-29 17:59:50
Rating: 4
Comment: Overall good experience. Has everything you need. Running water, gas stove, fridge. Could use some cosmetic updates inside but other than that no complaints. Thanks Russell in the LA location for a helpful and pleasant experience onboarding. Would recommend to a friend.
Name: J** B****
Date: 2021-11-28 17:31:52
Rating: 4
Comment: Overall great time using Travellers Autobarn! Russells on boarding was top notch at the Los Angeles office he set us up for a great vacation. Would have rated this five stars but the van quality is slightly slacking, could use updates but it has everything you need.
Name: S******* C****
Date: 2021-11-24 14:20:37
Rating: 2
Comment: Great experience with the van. Really poor customer service.I got a ticket from the Golden Gate Fastrak. TA notified me by mail that they were going to pay for it and charge me an extra administration fee...Well they didnt... and I got a second notification from Fastrak letting me know they were charging me an extra penalty for not paying on time.Bottom line, I had to pay $33 for the ticket + $45 for the delay generated not doing what they said they will on the email they sent me. TA refuses to reimburse me for the $45 I got for the overdue ticket.
Name: l**** c*****
Date: 2021-11-03 00:32:52
Rating: 5
Comment: Simply top notch! The best quality/price ratio on the market I rented my van for 44 euros per day for 2 people including insurance and unlimited miles to enjoy the road. Russell welcomes you like a charm. Unlike the big agencies (Avis, Hertz and so on) they dont drive you crazy on the bodywork, a climate of trust which is good
Name: A**** L****
Date: 2021-10-23 21:41:43
Rating: 5
Comment: Unforgettable experience traveling in a campervan with Travellers. The campervans are fully equipped and are super comfortable, not only for traveling but also for living!!!
Name: y*** t**
Date: 2021-10-19 20:53:39
Rating: 5
Comment: Best experience you will have traveling on road trip.
Name: M*** B******
Date: 2021-09-29 03:03:59
Rating: 5
Comment: Good staff fixed our problem with out Question good guys to deal with15 days car hire best value I had excellent servicesCheck out was most efficient
Name: L*** A**
Date: 2021-08-28 19:45:48
Rating: 1
Comment: Absolutely terrible customer service. We had such a horrible experience that ultimately took sooo much time from our trip and energy and cost us more money as well. Very poor quality and didnt offer replacement or compensation for issues from their campervan. So many issues wrong with their campervans please avoid at all costs. Also rude staff member didnt even let us use the restroom there even tho we were stuck there for over 2 hours because of them. Staff was very lazy and didnt want to be bothered at all.
Name: E***** I*****
Date: 2021-08-20 01:59:33
Rating: 4
Comment: Loved renting through Travellers Autobarn for my 7-day Southwest road trip making stops in Las Vegas, Southern Utah, and Northern Arizona. It was my first time camping and visiting that region of the U.S. and the Kuga camper van added a lil level of luxury to the overall experience. The LA staff was super friendly, quick pick up/check in, and the living equipment add on is def worth it.The bed was super easy to set up and pretty comfortable to me (Im 54). I really enjoyed being able to sleep and shower in nature; allowed me to be completely off grid. But if you plan on mainly using the microwave, it only works when plugged in at a full hookup site so plan accordingly.We did have a little car trouble on our first day. The gear shift stopped working as soon as we arrived in Las Vegas (a 5 hr drive) so it put us a bit behind schedule. Thankfully we were in a major city & not in the middle of no where! Travellers Autobarn was able to quickly arrange for us to get a new camper van the next morning so s/o to good customer service. Aside from the first day, we didnt have any other mechanical issues for the rest of the trip.Also make sure to budget a good amount for gas. We put $100 in our tank which didnt fill up the tank and it was on empty after a 3hr drive. So you can imagine how much was spent solely on gas for seven days.All in all, I had an AMAZING experience renting through Travellers Autobarn. I highly recommend this company if you are planning a road trip, want to experience van life, or want to fully immerse yourself in a new adventure! Feel free to check out my adventure on my blog: eileensalazar.com
Name: S**** L*****
Date: 2021-08-09 23:36:54
Rating: 5
Comment: Thank you.
Name: B******* L B****
Date: 2021-08-09 23:35:08
Rating: 5
Comment: Great vehicle. Thank you to their staff.
Name: D******* C***
Date: 2021-06-23 21:48:03
Rating: 5
Comment: LOVE this company! Everything from pickup to returning the campervan was easy. I researched a plethora of other campervan rental companies all the way to private renters and Travellers Autobarn was by far the best price for your money. Our rental was for 12 days and we traveled over 1,000 miles and had zero mechanical issues and had everything we needed. From Big Sur to Santa Cruz we had everything we needed as the campervan comes with a stove and fridge. Im on the short side and want to add that driving the campervan was a lot easier than I thought. Glamping at its finest!
Name: F*** B*****
Date: 2021-05-13 21:32:49
Rating: 5
Comment: Very friendly staff.
Name: M**** A******** �******** M****** F*****
Date: 2021-05-06 15:29:36
Rating: 5
Comment: Excellent service, attention, very good vehicles, very competitive previews, I definitely recommend them
Name: R***** R****
Date: 2021-04-30 22:34:15
Rating: 5
Comment: Great services and great vans! I’ll definitely be coming back!
Name: H****** Z******
Date: 2021-03-23 06:30:29
Rating: 5
Comment: Wow ! Rented a van from LA, drove it out to Joshua tree National park for a long weekend trip! It was so comfy to sleep in, and very roomy . Was very easy to drive and park. The staff at the La location were so amazing. Already decided after covid planning to go to Australia and New Zealand to rent one of their van to travel around in ! Great value, great service and great product !!
Name: P******* S*****
Date: 2021-03-22 23:25:00
Rating: 5
Comment: Autobarn Hangar
Name: D**** F****
Date: 2021-03-16 02:35:45
Rating: 5
Comment: Perfect camper van for a long weekend. We went primitive but it had everything we needed without a site or hookups.
Name: M**** T
Date: 2021-03-09 18:46:15
Rating: 5
Comment: Great company with amazing staff! It was a great choice for our first RV adventure. Richard was super friendly, and provided us with everything we needed for our trip. Excellent overall customer service!The van was a bit old (175k miles) but in good mechanical condition all around, everything worked perfectly like the fridge, microwave, stove and sink.The bed is a bit stiff so if you can bring something to use on top like an extra sleeping bag or thick comforter that would be great. It is also small for anyone above 57 and extremely uncomfortable for anyone over 6. Other than that, it provides a great sleep and it is super easy to assemble.Vans have solar panels so you can keep your electronics charged and it allows for the sink, fridge and lights to work anywhere. Battery does last a long time so do not worry if you spend a couple nights away from an RV hookup.All in all it is a great, cost effective way to try the van life and see if it works for you. We will definitely be renting from these guys again! Had tons of fun!
Name: K*** R****
Date: 2021-02-14 23:21:52
Rating: 5
Comment: Great experience, and very affordable. Richard was extremely helpful and even called me on my trip to make sure everything was ok with an issue on the road. Thanks!
Name: P******* R*****
Date: 2021-01-13 01:02:52
Rating: 5
Comment: I have nothing but great things to say!! Seriously one of the best experiences we have had. Even before booking, they would call back very quickly and answer all my millions of questions haha. Once we arrived to pick it up Richard was awesome, super friendly, gave us a great walk through and explained everything about the vehicle very throughly. We forgot our pillows and they helped us out and threw in extra pillows for us.Throughout our trip, we had no issues with the van, we took it all the way up to Yosemite and San Francisco, and had the most wonderful experience. Most van rentals I had looked into before this one, had mile limits and after a certain amount of miles they would charge extra. Travellers had unlimited miles, this was the ultimate cherry on-top to the experience, it allowed us the freedom to explore California and not worry about extra charges when we got back.We travel a lot, but this has definitely been one of the best trips we had. Thank you for providing us with a wonderful vehicle, we will definitely be back and tell EVERYONE we know about y’all!!
Name: F**** G******
Date: 2021-01-01 04:52:16
Rating: 4
Comment: Staff very helpful and knowledgeable. Traveled to Texas, not sure I was going to make it but I did.The propane tank connector did not work but someone at the camp helped fix it (offices were closed Christmas day and on Sundays, very useful [sarcasm]).After that cooked hot meals remainder of our stay.
Name: E**** H***
Date: 2020-12-29 04:04:20
Rating: 5
Comment: Travellers Autobarn is definitely my favorite camper van companies in LA!! Friendly staff, quick, easy pick up/drop off, and very accommodating with any and all questions you may have. Highly recommend to anyone who is looking to explore US on the road!!
Name: E*** V*********
Date: 2020-12-01 01:09:15
Rating: 5
Comment: I had nothing less than an outstanding and seamless experience with Travellers Autobarn both in Inglewood, CA and at the San Francisco locations. My girlfriend and I set out on a California road trip from LA to San Francisco and had mapped out a route that would take us through Joshua Tree, Death Valley, Sequoia and Yosemite National Parks. The pick-up process was completely seamless and we were helped by Jordan at the Inglewood location. We ventured out in the height of the pandemic (November 2020), and Travellers Autobarn has beyond exceeded my expectations in regards to sanitation and cleanliness. We arrived with the van ready for pick-up with all the necessities included which was provided by Travellers Autobarn with the assistance of one of the Australia representatives Amy.We took off and immediately acclimated and got comfortable with driving the 18ft van which is similar to driving any truck as I drive a pick-up at home. They also provided a handy radio transmitter so I can play music off my iPhone and have GPS ready. I do recommend bringing a phone holder to attach to the dashboard.We ventured over 1000 miles and never had an issue with the van other than a blown fuse that blew probably under my control. I did get that replaced at a gas station as I was savvy enough to trouble shoot the issue.The Kuga van we had rented was a complete tank and was able to keep us off grid with the perfect amenities. The fridge, sink, stove and lights all worked off the auxiliary power (solar panels) so we can remain off-grid without worrying about shore power or a campsite hook-up. We did however, book a powered hook-up site for one night where temperatures hit below 20f so we could use the provided heater which needed a power source. Other than that it was fine adventuring through Sequoia and Yosemite with adequate sleeping bags even during winter.Overall, the experience with Travellers Autobarn has been nothing less than 5 stars and I would highly recommend it to any travelers looking to try something new or rent a campervan to take you off-grid! Even the customer service line provided any answers for questions we may had. I apologize that I can not recall the name of the manager of the San Francisco (Hayward, California) location. But, I do want to thank him for his help and accommodation as we arrived late for the drop-off time and he also was very kind and directed us the best way to get to our hotel.This review is my honest testimony. However, Travellers Autobarn had provided us with the van in exchange for my honest review. Please feel free to check out my adventure with the van on my YouTube channel – Eric Ventures.
Name: M****** C*****
Date: 2020-10-22 20:20:01
Rating: 5
Comment: The guys are super helpful
Name: S****
Date: 2020-07-27 12:31:16
Rating: 1
Comment: We rented the campervan from LAX location as part of a relocation rental for 6 days, paying 100$ a day extra above the 3 free days to move the vehicle from LAX to SFO. We purchased full insurance for 200$ for additional piece of mind. We picked up car and door service by Jordan was great, but the car had issues as soon as we drove out of the parking lot. The car charging port (1 of 2 ) was not working. This was absolutely important for us to get rectified so we turned back 30 minutes into our drive and went back to get it addressed. Falling short of offering to give us a car charger adapter that increases number of ports, there were no replacement vehicles that we had an option to swap out. Of note, the lone car charging port was to be used for charging 3 phones, GPS connection and also music which would be super essential on a 6 day roadtrip. We had to just accept the faulty car and went off on our trip to yosemite as we had no more time left to lose and were scheduled to climb half dome the next day early morning. 2-3 hrs into the drive the car AC broke down in the california heat!! and 3 days later the check engine light was on. They also forgot to give us camping chairs as listed. We contacted customer service who said we should just report the AC break when we return car and if we buy camping chairs they would reimburse (which they did). After returning car, the company did not want to credit us for our miserable experience with cars quality issues despite multiple emails to customer service. Other companies like JUCY and escape have better customer service, cheaper/comparable rates and on my multiple times renting with them it has never had issues with engine light and AC. While our trip was fantastic hiking and roadtrip, it was soured by the poor quality of the car. I will have to think long and hard before renting with them again.Both locations LAX and SFO staff was great, I predominantly have an issue with the cars quality issues and the handling of the complaints by customer service over email.Response to company.There was 1 extra USB port in the car near the kitchen. The other two in the back panel (white did not work) and it was known to the LAX center. My AC broke day 1 and as mentioned in my email to you, we were in limited reception with a timed itinerary so we did not want to spend a day trying to get it rectified waiting at a car shop. I expect an international company like yours to have a strict QC on its vehicles before it sends on the road.Also, as you know, relocation deals are based on time and currently other companies do not have them. My car AC/Car charger failed on first day of rental, so if I could I would have returned it but as it was a planned vacation we had to power through all the issues.Our vacation was great overall and it was INSPITE of a broken car rental.Thank you for reviewing the email communication.
Name: K****
Date: 2020-07-06 20:21:42
Rating: 5
Comment: My husband and I wanted to take a spontaneous road trip. We were able to book right before a busy holiday and we were able to return it to a different location at the end. We really liked the interior design and found it had a lot of storage space. The inside of the van was very clean . We were a bit nervous about having to drive a big vehicle, but it ended up being very easy to drive. I would definitely recommend!
Name: V******* B*********
Date: 2020-03-21 12:59:43
Rating: 4
Comment: We had booked 2 weeks of rental, in March 2020. The handling of the vehicle was really top notch, the explanations (on driving, traffic rules, use of the van) very clear.During our 4500km trip we had no mechanical problems, everything was perfect. We simply noticed a lot of fuel consumption which we are not very used to at home.On the other hand, big black point, we had the unpleasant surprise one evening when it was raining, to see water falling from the central light of the vehicle. The water fell all night and I had the pleasant surprise of waking up at 4 a.m. with the entire bottom of the sleeping bag soaked. We had to spend the rest of the trip parking the vehicle on a slight slope so as not to get rain inside (only on rainy evenings of course).Concerning the interior of the vehicle, really well appointed and practical. We took the winter kit and the sleeping bags were great even with a night at -10 near Bryce Canyon.When returning the vehicle, we indicated the problem, but our contact was unable to tell us anything.... Or he did not understand us.Despite this, I recommend this agency for your road trips. Reliable vehicle, almost suitable for anywhere, 3m high and easy to stand up in.Very good experience!
Name: P******* M****
Date: 2020-02-20 21:42:07
Rating: 5
Comment: Road trip with their van and had an amazing time. Everything smoothe. Easy going. Happy times!
Name: R***** R**
Date: 2019-12-18 05:53:06
Rating: 4
Comment: Update: TA, thanks for the response to my post and all the information. Really interested in trying again but for the 14-day option. But all else aside Im still uneasy that I couldnt reach anyone during prime US business hours.The LAX facility NO LOCAL PHONE NUMBER) is run by a GREAT guy, Zach. But ALL business is conducted in Australia. Hard to make a reservation. I had a service issue condition while in the van. They never called me back, again AUSTRALIA! I returned the van and noted all issues from leaks to FOUR tires needing to be replaced. Quickly after I got an email asking me if I posted reviews online, where and if I was a blogger. Then they offered a 5% discount on next rental. LIKE the idea of the van. LIKE the lone LA rep who was genuinely disappointed that my trip was less than awesome. DONT LIKE cant reach ANYONE with questions or issues! Still on the fence about renting from them again. But for a brand new-to-LA company and plenty of private local competition, Im not feeling that I could rely on them if trouble found me.
Name: M***** S******
Date: 2019-11-09 12:19:00
Rating: 5
Comment: Competent, friendly and uncomplicated service, the Dodge served us well on our trip through California. Highly recommended.
Name: D***
Date: 2019-10-26 22:27:35
Rating: 5
Comment: Such an incredible experience. Having unlimited miles was our selling point, but seeing all the extras the van came with really shows you get your bang for your buck. We went from LA up the pacific coast through a bunch of small, cute towns, up to Yosemite, to Lake Tahoe, then to Napa Valley, and ending in San Fran. Most companies would gut you for traveling that many miles, but not this one. It’s everything you’re looking for with a camper van excursion! Will be recommending to everyone!
Name: R***** G****
Date: 2019-10-08 03:07:38
Rating: 5
Comment: We loved every second of our trip with TA. The service is amazing and the staff is really helpful! We had the Kuga Van for 2 weeks and loved the fridge, the double stove and the nice interiour. Hope to come back to California soon for a longer camping trip... ;)
Name: S***** K*****
Date: 2019-07-30 04:30:23
Rating: 5
Comment: Keep up the good work guys! It was great traveling with the Kuga Campervan‘
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Name: S***** L******
Date: 2024-07-06 04:41:46
Rating: 5
Comment: Just finished up with the most amazing CA road trip.. it wouldnt have been what it was without Travellers Autobarn! We had the Kuga for 10 days and it was just perfect. TA provided everything we needed - sleeping bags, pillows, sheets, cookware, propane, water, etc - to make it so seamless. The camper van was the perfect size and so easy to drive. Theres nothing like waking up in Yosemite and cooking breakfast in front of amazing views.. Thanks Travellers Autobarn for such a great experience! HIGHLY recommend using TA :)