U-Haul at Curtner Ave

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Name: D**** C*****
Date: 2024-05-08 17:52:14
Rating: 5
Comment: U-Haul employees were polite, and informative. Made renting the truck, and equipment process easy.

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Name: A** K******
Date: 2024-05-03 18:39:31
Rating: 2
Comment: The truck was dirty and it smelled so bad.

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Name: C****** C*******
Date: 2024-04-17 03:38:44
Rating: 5
Comment: Your team members are always extremely helpful and explain everything I had questions about. Thank you for continuously hiring folks that are “Naturals” in customer service!!

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Name: C**** A*******
Date: 2024-03-28 20:58:57
Rating: 5
Comment: Seamless and Affordable In-City Move with U-HaulRenting a moving van from U-Haul for my city move was impressively easy and affordable. The booking and return processes were straightforward, eliminating any rental anxiety. This is the go-to solution for a cost-effective, local move.I moved most of our three-bedroom apartment smoothly, appreciating the vans capacity, even without using it for furniture. U-Haul stands out for its seamless service and unbeatable value for in-city relocations. Highly recommend for a hassle-free move!

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Name: A*** L**
Date: 2024-02-21 15:43:30
Rating: 5
Comment: It was my first time renting a trailer to be hooked up with my Tesla to help my in-law move her furnitures. Good location and the rate is very reasonable . The lady who worked there at that time Maria helped me select the right ball hitch and wiring adaptor so the trailer can be properly connected to the car. She is friendly, knowledgeable, and very helpful. I had good experience throughout the whole process.

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Name: J*** H********
Date: 2024-02-12 18:17:19
Rating: 1
Comment: The truth is that it is one of the worst places to rent. Terrible service, the workers seem angry and they dont seem to know what they are doing. They told me that they had an item that I needed, they kept me waiting for more than 2 hours and at the last they told me that they were talking to me, that it could take up to 2 weeks.

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Name: R**** G**
Date: 2024-02-10 19:18:52
Rating: 1
Comment: Arrived at 10:58am and the only guy at the counter said he is clocking out and can’t help me. I was left with an empty store for 20 minutes before the next employee showed up. The management of this place is ridiculous.

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Name: R*** E***** A******* W*****
Date: 2024-01-23 22:50:14
Rating: 1
Comment: I have rented many times from here but today the worst service ever, James Gonzales was rude and disrespectful. I never had this terrible experience ever at any U-Haul locations. Daniel Macias the GM has always been helpful but today he was not here I received the worst service ever.

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Name: A*** G*******
Date: 2023-12-13 03:43:50
Rating: 5
Comment: I have rented from this location many times, and every time it is smooth and the staff is extremely helpful

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Name: K***** S******
Date: 2023-11-08 19:19:16
Rating: 5
Comment: The guy who helped us out was really nice, and we managed to be driving out with a truck in less than 15 minutes. The one-way rental from this spot saved me considerable time and money.

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Name: P*** K**
Date: 2023-11-01 23:16:21
Rating: 5
Comment: Daniel was very helpful, got me in and out quickly for my auto transport. Second time renting here, will be back!

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Name: L** M*******
Date: 2023-10-20 23:25:06
Rating: 1
Comment: Long line, no hustle. Avoid.

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Name: C**** R****
Date: 2023-10-07 22:54:43
Rating: 5
Comment: Staff friendly and helpful

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Name: U** L***
Date: 2023-08-05 22:39:09
Rating: 1
Comment: Poor customer service, stayed around half an hour to bring back truck and make a traffic ahead, the workers waking around and do nothing to solve this situation.

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Name: K**** C**********
Date: 2023-08-05 17:20:14
Rating: 5
Comment: Ive purchased supplies and rented trucks from the Curtner location a dozen times over the past 10 years. Ive never once had a problem. The staff are friendly and efficient, the trucks are always very clean, and the supplies are reasonably priced.

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Name: R**** N*********
Date: 2023-07-21 21:37:37
Rating: 1
Comment: Terrible service. Waiting 20 minutes in a line, 0 service desks from 4 are working.

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Name: J*** B****
Date: 2023-07-15 22:25:44
Rating: 1
Comment: Propane closed on Saturdays.

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Name: C**** A****
Date: 2023-06-04 23:12:48
Rating: 5
Comment: Quick, helpful service on propane refill. Thanks!

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Name: T**** T***** J*
Date: 2023-05-28 03:17:14
Rating: 5
Comment: Great service, excellent treatment,and an assortment of vehicles to choose from. Theres a Hispanic gentleman there kinda long hair with a hat he went above an beyond to help my dad get the information that he needs. I definitely recommend it.

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Name: C*** Q****
Date: 2023-04-19 20:12:33
Rating: 1
Comment: If you want a hitch installed in Silicon Valley, you may not have much choice about using this place, which is unfortunate. I arrived promptly for my appointment, they told me it would take about an hour and a quarter, so I decided to hang around at the local Starbucks. Turns out that after 2 hours they hadn’t even begun work. So I don’t discourage you from using this place - just don’t believe a word they say.

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Name: M******
Date: 2023-03-24 01:53:12
Rating: 1
Comment: Break lights of the trailer didnt work. No troubleshooting. No support. Youre on your on. Couldnt get the trailer. Dont recommend.

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Name: N***** �******
Date: 2023-02-12 02:33:59
Rating: 1
Comment: Rescheduled my appointment without my permission which has my travel schedule changed. Bad experience. The manager didn’t call back. Worst place and service

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Name: i**** r********
Date: 2022-10-14 23:23:00
Rating: 1
Comment: I always come here to get propane and this guy name Alejandro is rude with a poor customer service skill I ask him for my copy of the receipt and he didnt help and wasted my time

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Name: Q**** H****
Date: 2022-09-26 04:05:39
Rating: 5
Comment: These guys are great. I rent trailers from this location regularly and I’ve always been more than satisfied with the customer service.

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Name: J**** Z****
Date: 2022-08-25 05:21:25
Rating: 1
Comment: I get my tow hitch installed on a Tesla Model Y. The installation need to take off the rear bump. The mechanics leave a big gap on the right side of the rear bumper when they put the rear bumper back.

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Name: J*** M*
Date: 2022-08-08 04:13:41
Rating: 5
Comment: Rented a cargo from here. I know U-Haul doesn’t usually pick up calls, but the overall customer experience I had here is decent, thanks to the associate Alejandro. Fast and easy. Thanks!

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Name: Y***
Date: 2022-07-31 19:54:38
Rating: 3
Comment: Service on July155 star due to great help from the personnel, Emmanuael Ramos.1 start due to unprofessional service from the personnel James ..Average is 3.Took forever to pick up in addition to unprofessional attitude. Super smooth to return the vehicle.

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Name: P R*
Date: 2022-06-21 18:42:07
Rating: 5
Comment: I was so worried about my long distance move but the Curtner Ave. Uhaul made it so pleasant and easy for me. Special thanks to James who were such a pleasure to work with. His energy and smile along with being good at what he does, have made my most challenging move thus far like a breeze.

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Name: P***** P******
Date: 2022-06-14 05:49:50
Rating: 1
Comment: Horrible customer service.This afternoon I booked a van to pick up for 10pm (pick up by phone)Showed up there on time and went through the process on my phone.I had to go through the online verification process. They put my on hold for 20 min and then rejected my verification and cancelled my order.Would make sense to do the verification when I was booking in the afternoon, not when I come all the way to the parking lot.I called customer service and they didnt help much either.They wasted my time! Dont trust them!

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Name: M*** F*****
Date: 2022-06-01 02:40:56
Rating: 3
Comment: God help you if you need to drop off a trailer after hours! Idiots block the driveway and make it a complete nightmare to try to turn around. Put up some signs and stop people from dumping their truck in the only through lane!!

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Name: S********** G******
Date: 2022-05-28 17:25:19
Rating: 1
Comment: Worst place to rent. Just one counter open. Already 8 people waiting. Very slow processing. Really frustrating to see in this digital world it takes 30 mins to checkout a vehicle.

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Name: T***********
Date: 2021-12-31 01:17:00
Rating: 1
Comment: Came to have a hitch installed brought my truck at 2pm was told it be done at 3pm then changed it to 5pm they say i it would be done it’s almost 5:30 now and still nothing look somewhere else for your needs last time I do business here

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Name: s********
Date: 2021-12-03 00:24:51
Rating: 4
Comment: They were very helpful

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Name: M***** S****
Date: 2021-11-21 23:09:16
Rating: 5
Comment: Moving boxes and supplies can be had here. Competitive pricing compared to Home Depot. Staff was friendly and helped us with questions. They also refill propane tanks.

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Name: R*** G**
Date: 2021-09-21 23:41:31
Rating: 1
Comment: I had good experiences by renting Uhaul trucks before. This time, I found a gas miscalculation. I took the photo before I left the parking lot. The gas level didnt match the level listed on the receipt. I sent the information to the custom service. But didnt get the response after 3 months.

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Name: R****** G******
Date: 2021-09-04 16:05:49
Rating: 5
Comment: James was so nice and helpful! I’ll definitely be using this location again.

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Name: G**** K****
Date: 2021-08-23 18:35:01
Rating: 1
Comment: Does anyone work here?????? I have tried to call this place not exaggerating a dozen times to go threw the phone menu to press 2 for the call to ring and then abruptly end and never get anyone to pick up!

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Name: B**** Y*******
Date: 2021-08-22 00:42:24
Rating: 1
Comment: U-Haul at this location are thief, watch out, they over charge you for every thing, check your bill, have to wait over an hour to talk to customer service, very dis honest they done it to me three times.

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Name: S**** F******
Date: 2021-08-04 18:00:26
Rating: 5
Comment: By far the BEST experience on rental a storage unit in San Jose!!! I’ve had the pleasure on keeping my belongings here for 3 yrs, hence this review should be taken seriously.Huge thanks to Z, Mikey and Kathy on the exceptional customer service while closing out my storage unit.Highly recommend this Public Storage facility here in San Jose!!!

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Name: A******* C******
Date: 2021-05-12 19:17:27
Rating: 5
Comment: Was stuck on the side of the road on the not so pretty side of town, and needed to use the phone to call for help. Eternally grateful that the gentleman this morning kindly let me use the phone to call for help !

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Name: J**** A****
Date: 2021-05-09 00:23:58
Rating: 1
Comment: They are overcharged me after I drop the uhaul van. They charged me extra so much money. I have no ideas and it doesn’t make sense. Customer service don’t answer the phone all times.

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Name: Y***** J****
Date: 2021-03-10 02:13:55
Rating: 5
Comment: Great service very helpful

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Name: S** H*
Date: 2021-02-26 19:34:36
Rating: 1
Comment: Very bad service. They did not have my truck ready and I had to wait 1 hour until they told me to go to another location.I asked for 20 truck and other location gave me smaller one.Worst was my movers that I hired through Uhual had to wait 2 hours in my address and I had to pay them and Uhual is not compensating for that. totally unprofessional service in this location

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Name: J***** S***
Date: 2021-02-09 00:50:02
Rating: 5
Comment: Super quick and easy to fill up my 17lb Viking Composite propane tank!

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Name: M*** C****
Date: 2020-08-04 23:48:34
Rating: 5
Comment: Booked online and everything worked out great. Was very happy.

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Name: j**** d******
Date: 2020-08-02 23:11:55
Rating: 1
Comment: Very poor customer service they never answer the phone they put you in hold and never answer i tried couple times with holds of 30-40 minutes and nothing they never answered

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Name: H*** C**
Date: 2020-07-31 18:33:49
Rating: 5
Comment: Great and attentive service!

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Name: F*** R****
Date: 2020-07-31 00:48:10
Rating: 1
Comment: Not good they never have what you need.

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Name: J*** K*
Date: 2020-07-12 21:25:07
Rating: 5
Comment: Isaac helped me with a motorcycle trailer. He was awesome. Worked quickly and helped with some things I forgot. This place was busy, a constant flow of customers from what i saw. They did have 3 people working, and I saw good team work to divide and conquer. Great service, great prices and very convenient. The only thing that annoyed me was that there is one lane coming in and one lane exiting the property. So, the entrance line was filled up with people returning trucks, and someone parked in the exit lane... So I was stuck trying to exit for a while. But, i realized afterwards that there is another place to enter and exit, and i will use that next time. Overall, this is a great Uhaul location. One more thing is that I made the reservation online and i think that made the whole process go smoother. Nice job Uhaul!

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Name: P***** P****
Date: 2020-07-05 21:11:30
Rating: 5
Comment: The staff here are great! Very helpful and friendly.

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Name: J***** S******
Date: 2020-07-03 04:48:29
Rating: 2
Comment: Tried to return my trailer here after hours but Uhaul mobile site could not find my location so I had to come back

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Name: R**** B********
Date: 2020-07-02 22:42:00
Rating: 3
Comment: The employee I interacted with was very polite and helpful, but its kind of a strange little shop in a busy, rundown area. I was happy I didnt have to leave my car (someone dropped me off to rent the van) because I wouldnt have felt comfortable leaving it.

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Name: D**** S******
Date: 2020-06-26 19:15:20
Rating: 4
Comment: Good social distancing

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Name: R****** S****
Date: 2020-06-23 05:10:29
Rating: 5
Comment: Been here a couple of time now. Excellent service. Rental equipment is maintained well and always does the job I need.

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Name: J****** R*** 2 (******
Date: 2020-06-20 22:17:42
Rating: 5
Comment: Fast and friendly

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Name: J**** E*******
Date: 2020-06-20 04:19:32
Rating: 5
Comment: Had no problems

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Name: A**** L
Date: 2020-06-17 19:32:56
Rating: 5
Comment: Excellent service with Macias

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Name: D*** F******
Date: 2020-05-29 20:31:12
Rating: 1
Comment: U-Haul systematically tries to steal from their customers. I rented a truck today and the agent at the Curtner site told me that it had more gas in it than it actually had. I wanted him to correct the records but he would not do it. The agent told me that I had to take a picture and hassle with the people at the drop-off site to get them to change the rental agreement. I told him that he should give me a rental agreement that is accurate. He told me that a customer must not have returned the truck with the right amount of gas in it and told me there was nothing he could do if customers were stealing gas from U-Haul. His response was wrong on so many accounts. U-Haul should not transfer problems to the customer and should fix them upon being made aware that a problem exists. Just because a customer did not return the truck with the right amount of gas, U-Haul should not expect the customer to buy more gas or try to fix the problem in some other way. And if a customer wants to return a truck to a site after hours then there is going to be nobody to talk to. Its just an absolutely rotten system.The process of renting a truck should be hassle-free and it is not. We knew wanted to drop the truck off at a location that would be open on the weekend. We called the location we were expecting to drop the truck off to and learned that the location we had selected at reservation time was not going to be open on the weekend. We wanted to change to another location but the agent told us we could not. We have to call tomorrow in order to make arrangements to drop off the truck at another location. This is another example of U-Haul being inflexible and making it a hassle for customers to use their service.I asked to speak to the manager at the Curtner location to deal with the improperly entered gas amount and he told me that I need to use the U-Haul application to contest the amount of gas at pick up time. Of course I told him that this was a U-Haul problem and he was transferring the work of fixing it to the customer. And its uncertain that the customers request to correct the amount will be honored. He tried to tell me that this is a preferred way to do business because then the customer is certain what is happening. I told him that the standard expectation is that you should be able to rent a U-Haul truck hassle free. The was completely unsympathetic. Of course this is complete baloney. You would expect him to correct the records on the U-Haul system and reissue the contract. If I didnt already have a move scheduled and with no flexibility to find another truck supplier, I would have canceled the rental.The U-Haul application would not accept a photo which I had already taken. I had to hassle with the U-Haul application then get back into the truck and take a photo and I still dont know if U-Haul is going to steal from me or not. This is not the right way to treat customers and is certainly the wrong way to begin a rental.Unfortunately, I believe that U-Haul is abusing their customers. It is very much in U-Hauls financial interest to set procedures that are so much hassle that many customers will not bother with going through the a correction process. In my opinion, U-Haul customers should do everything they can to avoid them because they are endorsing what I believe is immoral behavior by their company and its representatives.

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Name: B**** G*******
Date: 2019-09-14 20:18:12
Rating: 1
Comment: Uhaul is likely the worst functioning company in the Bay Area. Maybe even the world.

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Name: E*** T****
Date: 2019-09-06 17:02:52
Rating: 1
Comment: Slowest place to get any service.

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Name: A***** P*
Date: 2019-08-10 20:57:54
Rating: 5
Comment: Maria at the counter helped me find a cargo trailer, when all I was able to reserve online was a utility trailer. I appreciate her going out of her way to help me. She went above and beyond normal service. Thank you!

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Name: J****** S*****
Date: 2019-07-13 16:01:36
Rating: 5
Comment: I agree with some of other reviewers. I have recieved very good customer service at this location. The kind of customer service that we used to get in the 70s.

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Name: A**** S
Date: 2019-05-17 02:07:30
Rating: 1
Comment: They fill the propane with low psi on the main big tank and sell the propane gas per gallon. If you think about a gas gallon, the density will vary depending on the pressure it is kept at. So thats why its very profitable business for this uhaul. In all other places the propane is sold as a weight. Weight is more appropriate as the liquid propane will have a certain density and weight measures will be more fair measure for all the customers.At this uhaul, you can get a gallon of propane on the day when when the big tank gets filled up or you could get a gallon three days later when the big tank is half full- giving you a 1/8 amount of density on the propane.

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Name: l****** m********
Date: 2019-05-16 22:58:35
Rating: 5
Comment: First time at this location when we arrived we noticed there was a disgruntled customer being helped I noticed that the staff kept it professional the entire time even though his demeanor was not so nice, the young man at the desk was very helpful and goddess checked-in very quickly. upon inspecting our truck we noticed that it had gotten wet inside due to previous rain we went inside and let Marissa know and without hesitation she got us a new truck and even threw in a couple of blankets which really made this experience great for me I think they have good staff there and highly recommend this location

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Name: T******* N**
Date: 2019-05-02 22:49:40
Rating: 1
Comment: Worst service ever!!! Uneducated staff and manager on site. Avoid this place if you can! Corporate - please please please hire qualified employees.

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Name: P*** G*******
Date: 2019-02-06 22:05:54
Rating: 1
Comment: I scheduled an appointment for this please because the price was $50 dollars cheaper than other locations. I had a schedule appointment for Saturday and made 30 minutes driving, when I arrived they did not had the hitch for my car because it was delayed and they were going to call me, but they were busy. They told me one Saturday after I could go to put the hitch and that I should call on Wednesday to be sure that on Saturday I could go and wait there so they install the hitch in my car.I called to verify they have the piece and surprisingly they do not have appointments for me, so I can wait there. They told me that as well to make any modification to the reservation I have to go there directly, which takes me 40-50 minutes during weekday and 25-30 during weekends. Not worth it.I scheduled already in a different place to get my hitch and bike rack. Hitch, installation and rack are cheaper in other places. As well it is more worth it to pay more for closer places than for saving a bit of money coming to this place. They did not cared a lot about the costumer in my case.

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Name: N*** a** C***** H*****
Date: 2018-12-19 19:08:46
Rating: 5
Comment: Helpful staff. Great customer service. MJ was amazing getting our trailer rental out the door

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Name: S***** 1***
Date: 2018-12-04 18:33:55
Rating: 1
Comment: This place has a worst customers service I ever experience in my life . Dont shop here its so sad big company like this and service sucks so sad .

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Name: J*** H********
Date: 2018-12-02 18:43:40
Rating: 1
Comment: I get here before 10 when my appointment is supposed to be. There are already people waiting to get their vehichles.Some of whom had 9am appointments.FINALLY, after waiting half an hour, someone comes strolling in.some college looking dude.on his phone.saying na man, i just got inlike wow man. u are almost AN HOUR AND A HALF LATE TO WORK!I was currently on the phone with corporate, who had called the manager and all the employees about coming in.Since i was on the phone with them already i filed a formal complaint.Such bull, and terrible customer service.If you HAVE to get a U-Haul, DO NOT go to this location.

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Name: M*** S******
Date: 2018-11-06 23:23:58
Rating: 3
Comment: Fill your propane tanks. Takes them awhile if they only have one person working.

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Name: N***** H********
Date: 2018-10-24 19:44:59
Rating: 5
Comment: Nate was great and extremely helpful. Glad to store my belongings here

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Name: J*** T**
Date: 2018-07-14 21:31:08
Rating: 1
Comment: Worst experience ever it was like a nightmare the doesnt going to end!Plenty of other u-haul location with great service dont go to this location never!!!

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Name: F**** R*****
Date: 2018-04-05 23:24:39
Rating: 5
Comment: Cool service and great

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Name: A****** M***
Date: 2018-02-10 17:43:34
Rating: 1
Comment: Made a reservation and when i was there. They told me its not available. They want me to upgrade. Scammer!

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Name: M** D*
Date: 2017-11-08 17:35:47
Rating: 5
Comment: Many choice in here. Fast serive and convience

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Name: S***** S****
Date: 2017-10-25 07:28:56
Rating: 4
Comment: Helpful and nice people will smile at you as they triple their labor rate for anything installed. But if your willing to pay it so you dont have to do it then I guess its worth it.

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Name: C*** L****
Date: 2017-10-22 22:54:41
Rating: 4
Comment: Other than supplying a vehicle low on fuel this was a good experience.

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Name: R*** M*****
Date: 2017-10-22 03:57:05
Rating: 5
Comment: Good place to look for a job.

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Name: J*** T***
Date: 2017-10-17 23:49:44
Rating: 4
Comment: A uhaul rental center. no storage units on site but a good selection of rental trucks. security is sketchy due to neighborhood.

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Name: C***** T*******
Date: 2017-09-27 05:09:42
Rating: 3
Comment: There not very helpful

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Name: B**** N******
Date: 2017-09-26 02:48:28
Rating: 3
Comment: We did online check-in, such a pain, took forever, several employees, no one cares we did online so it would be faster, stood in line for 1/2 hr. AFTER filling out several questions on line .WASTE OF TIME.

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Name: K******* A** G*****
Date: 2017-09-22 13:58:00
Rating: 4
Comment: Rented a truck from them yesterday in order to go to Costco to to pick up a piece of furniture. Set the rental up online so that I could use their self pick up function. That didnt work out so well because of the website. Could not get it to take the verification code that they kept sending me. Was able to take my reservation in to the front desk though and get the truck that I wanted. Pickup truck was brand new, 80 miles only on it. Returned and charged a total of $40. That included the $20 rental plus mileage ($.89/Mile) and $10 to cover possible damages. Not a bad deal. If you were to just need moving supplies, this would be a great place to go to find everything you could possibly need. The store has it all. I also come here for propane gas refills. They are competitively priced and very easy too deal with.

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Name: A******** H*****
Date: 2017-09-06 01:03:33
Rating: 5
Comment: The guys there are great! They help me with the bubble wrap and packaging. 😁

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Name: J** J*****
Date: 2017-08-27 14:05:26
Rating: 3
Comment: OK, this probably isnt fair for the local store, but more for the National Offices of U-Haul. I reserved a truck and a car tow dolly online, to be picked up at this location. When I got my check-in email a couple of days before, the national trafficing department screwed it up. Not only did they NOT have my tow dolly in the reservation, but they had me picking up the truck at a different location (10 miles away) from where I made the reservation. In know they cant control where tucks get returned, but thats not my problem. If you offer a specific item from a specific store, it is youre responsibility to either have it there, or get it there. Not have the customer go to 2 different locations, 20 miles apart, to get the 2 items I reserved from the store 5 miles from my home. Poor, poor planning.But, the guys at the local store were great. Hats off to you. You have a very difficult job when customers are coming in your door already angry due to the ineptitude of your national/corporate offices.

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Name: G****** V****
Date: 2017-06-27 17:24:47
Rating: 4
Comment: Good place to get your propane tanks filled. Not the cheapest, however service was friendly.

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Name: J**** L**
Date: 2017-06-16 19:04:53
Rating: 5
Comment: Good service and prices

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Name: O**
Date: 2017-06-05 13:25:32
Rating: 5
Comment: Quick easy trailer return

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Name: s******
Date: 2017-05-21 18:06:38
Rating: 5
Comment: Extremely helpful thank you

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Name: A****** F*******
Date: 2017-04-28 18:51:56
Rating: 5
Comment: They always have what I need for moving and are very helpful

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Name: T*** H*****
Date: 2017-04-13 20:52:47
Rating: 1
Comment: Terrible. This is the second time in a row. We have a reservation and they change it at the last moment (from 9am to noon) and we have to pick it up 20 miles away. We have movers coming at 9:30 and we were supposed to be heading out by noon. We wont be able to drop the truck off on the same day now as they will be closed. And we will have to pay another day. How to you run a business like that? Ive talked to others now, they say the same thing happened to them. NEVER AGAIN.

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Name: A***** G****
Date: 2017-04-04 22:57:03
Rating: 5
Comment: Great service.😀👍

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Name: R***** V***
Date: 2017-04-01 17:37:06
Rating: 5
Comment: Very good place for a variety of your moving needs even Propane refill

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Name: C***** R***
Date: 2017-03-07 23:27:01
Rating: 5
Comment: Moving is not an easy thing to do, but the employees were very efficient and fast I was in and out in within ten minutes. I went online and made a reservation and the check in process made it easy for the whole transaction once I got there. The truck was ready when I got there for my appointment and nothing but great customer service . The general manager was very respectable and a good people person. I had no problem with extending my contract for an additional day which was awesome since I have a lot more stuff than I anticipated. Thanks again!!!

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Name: M**** S*******
Date: 2017-01-31 02:40:22
Rating: 5
Comment: Fast and helpful service. I was in and out and hassle free

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Name: M***** R********
Date: 2017-01-07 16:43:30
Rating: 1
Comment: I CANT BELIEVE THIS. THE GUY SAID THAT HOMELESS STOLE THE GAS FROM THE TANK AND THAT IT WAS MY RESPONSIBLE IF I DONT MAKE IT TO THE GAS STATION. IS THERE POSSIBLE GIVE A CERO STAR and they have another truck available but it was empty too and they dont want to in none of both two guys just not doing nothing.

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Name: A**** S****** S***
Date: 2016-11-30 02:33:01
Rating: 2
Comment: Rude people and horrible costumer service

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Name: J*** L******
Date: 2016-11-26 17:41:14
Rating: 5
Comment: Very efficient staff

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Name: D** W*****
Date: 2016-09-16 16:28:19
Rating: 4
Comment: Lots of availability for trailers even with short or no notice. Office tends to have lines at pickup.

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Name: G****** F******
Date: 2016-09-06 23:34:23
Rating: 4
Comment: Fast service and kind people. They skipped the walkthrough of the vehicle though.

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Name: M***** R*******
Date: 2016-08-31 21:34:08
Rating: 5
Comment: They are busy because they are good!

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Name: A*********** R********* R*****
Date: 2016-08-09 23:34:31
Rating: 4
Comment: Lines were extremely long with no assistance from other team members, but the gentleman that assisted me was amazing. Sad that i forgot his name.

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Name: A******* Y****
Date: 2016-08-07 21:28:32
Rating: 1
Comment: Never trust this location! There are no negative stars.Rented a U-box to move from NY to San Jose. It had a guaranteed arrival date or I was going to be paid $50 per day the box was late. It was 3 days late and they not only not give me the $150, but they double charged my credit card for the whole move (a little less that $2000). The manager was supposed to call in 72 hours, he took 4 days and just said he had a lot of work and he was sorry.. oh and also welcome to california. My credit card went over the limit of money I have assigned, so my bank is charging me almost $200 for that and they say that Uhaul has not issued a devolution yet. UHAUL double charged me on july 28th and its august 7 and no solution!!!!

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Name: G****** F******
Date: 2016-07-19 04:15:41
Rating: 3
Comment: Didnt have many options, not helpful... referred to website

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Name: T****** B****
Date: 2013-11-26 06:43:20
Rating: 5
Comment: Im not at curtnur uhaul not qite understands tabs and locations