U-Haul Moving & Storage at Panama Lane

Address: 4500 Panama Ln, Bakersfield, CA 93313, United States
Phone: +1 661-834-4500
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, Credit cards,

Category: Self-storage facility, Moving and storage service, Moving supply store, Packaging supply store, Trailer rental service, Trailer supply store, Truck rental agency, Used truck dealer, Van rental agency
Rating: 4.3
Site: https://uhaul.com/Locations/Self-Storage-near-Bakersfield-CA-93313/709026/
Worktime:
DayTime
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM
Friday7 AM–8 PM
Saturday7 AM–7 PM
Sunday9 AM–5 PM




Name: N****** K***
Date: 2024-06-13 07:07:20
Rating: 1
Comment: They have worst bad customer service. The lady on the front desk she is so rude. We go for to get the truck for rent and I was asking for the sizes and she is too Rudy with me. If customer wants to know the price and size what’s you problem to tell the customer. Ever worst experience.

Name: A***** M*****
Date: 2024-04-15 14:09:41
Rating: 4
Comment: Friendly staff,clean

Name: R**** M*****
Date: 2023-12-28 18:57:35
Rating: 5
Comment: Profoundly the best! They go above and beyond to help meet your needs, they make me feel my belongings are secured because it means as much to them as it does to me! Thanks
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Name: C****** W
Date: 2023-09-16 05:34:05
Rating: 3
Comment: Prices to high

Name: W****** P*****
Date: 2023-05-31 01:32:39
Rating: 5
Comment: Ask for Destiny if you can, this knowledgeable, polite, and professional should be running all of the Bakersfield Uhauls, she was the only Uhaul employee who made this experience exceptional 👏, every other location and employee either over charged or under preformed, pick Panama Uhaul to help with your moving needs.

Name: O****** Z*****
Date: 2023-04-15 02:11:08
Rating: 5
Comment: Very good place 👍 to store my belongings, very safe 👍 😉

Name: G******* S****
Date: 2023-04-11 23:47:59
Rating: 4
Comment: Descent location of U-Haul.

Name: S***** G********
Date: 2022-10-10 17:03:34
Rating: 5
Comment: Clean, friendly, they had what I needed.

Name: u********* g***** (*******
Date: 2022-08-30 09:21:29
Rating: 5
Comment: Very good

Name: A**** A*****
Date: 2022-07-28 05:01:19
Rating: 5
Comment: Professional and nothing suspicious in the first 5 months of storage. I would recommend anyone in Bakersfield.

Name: H******* S****
Date: 2022-07-11 08:52:42
Rating: 3
Comment: Ok

Name: A****** L****
Date: 2022-05-25 01:32:00
Rating: 1
Comment: The heavy set girl in the front counter was very rude and had a bad attitude. Wouldn’t recommend coming here to rent a truck or storage space

Name: S***** B*****
Date: 2022-05-17 06:58:14
Rating: 5
Comment: Finally a U-Haul that treats you with respect. I wont go to the union Ave location . They scam you every time. Hidden fees they dont talk about until after they charge you .

Name: L*** R****
Date: 2022-01-15 01:17:38
Rating: 5
Comment: The manager was a pleasure to do business with. She was really helpful and just a real nice person. The place is safe and secure. I would recomend this storage facility.

Name: I*** S*******
Date: 2021-12-04 21:25:21
Rating: 5
Comment: Super nice lady very helpful

Name: J****** M*****
Date: 2021-04-16 05:05:35
Rating: 5
Comment: Demetria and Brandi were very helpful and friendly. And even offered some other products I might need for my move like a box for my flat-screen.

Name: E***** C*****
Date: 2021-04-04 06:24:20
Rating: 5
Comment: Great storage and very friendly peoples there.

Name: R**** S*** J*
Date: 2021-02-16 02:22:31
Rating: 1
Comment: Came into store to rent my fourth storage and purchase moving supplies and could barely hear the cashier lady speak thanks to the hip hop convention going on upstairs. Windows shaking and shelves rattling. Very rude conduct by manager during business hours. Save the celebration for when doors locked and shop closed for day. Cant believe Uhaul conducts business like this. Very disappointed.

Name: D****** C***
Date: 2020-10-29 18:49:21
Rating: 2
Comment: Could not get what I needed had to go to a different location

Name: M**** R********
Date: 2020-05-21 08:39:47
Rating: 5
Comment: Its always a pleasure when i go there

Name: M*******
Date: 2020-04-27 06:29:41
Rating: 5
Comment: I had a great experience with this location. Destiny helped me out and she was outstanding. I had an issue returning the equipment after hours and she fixed that extra charges due to something that was out of my control! I would do business with this location again.

Name: P*** P****
Date: 2019-11-28 01:00:05
Rating: 5
Comment: Always ge r treated really great here. Small but best in town

Name: J****** L***** G****
Date: 2019-10-22 14:55:30
Rating: 5
Comment: Great place and very nice staff

Name: P**** S********
Date: 2019-08-28 21:07:29
Rating: 1
Comment: Their door says they will return 12:40 yet here I am after 1 when I had a pick up scheduled at 1 and they still arent here... I have stuff to do and packing to get done. There isnt a number to get ahold of anyone either. Terrible customer service.Update: Demetria came back from lunch late. And rather apologizing for putting the wrong time on her door, she gives me attitude for me being upset. Hell yeah Im upset. She says the computer had my appt at 2 although when I called Uhaul customer service at 1:15, they told me I was late for my pick up. I suggest using white Ln to get your trailer.

Name: H*** E* B**********
Date: 2019-08-28 01:59:07
Rating: 5
Comment: The best service I have ever received in a storage place, Demetria takes the time to help!

Name: M*** R***
Date: 2019-06-16 05:31:57
Rating: 5
Comment: Love this place. Good prices on boxes

Name: G***** L**********
Date: 2019-04-16 03:16:36
Rating: 5
Comment: Fantastic service! We have rented from this location several times and just leased a storage unit and the people that have assisted us have been great. The layout for parking and getting in/out of the storage unit gates is a little tricky but overall the facilities are very neat and clean.

Name: T****** �***** B****
Date: 2019-03-02 07:13:01
Rating: 5
Comment: Helped a friend move. I like U-Haul

Name: S**** M*****
Date: 2018-10-18 04:52:34
Rating: 3
Comment: Charged my sons credit card had to remind them to recalculate total cost of rental. The was in training.

Name: E***** H********
Date: 2018-09-26 18:37:06
Rating: 5
Comment: The service here was great. Jessica helped me rent a truck and was nice and friendly.

Name: J***** L******
Date: 2018-04-12 19:21:26
Rating: 1
Comment: They were use less when placing my order I told the guy I needed a bigTransport I showed up in the am to a trailer that might haul a smart car I was so pissed was told Id get a call back on the matter over a month and still nothing

Name: l*** p*****
Date: 2018-01-10 20:20:29
Rating: 5
Comment: Heather is the best !

Name: C****** F*********
Date: 2017-11-04 21:25:29
Rating: 1
Comment: Asked for all my information everything credit card number expiration date and pin and when I arrived ask me for secondary addresses phone numbers names in order to do a contract for one month after providing two addresses and the phone number and actually called in front of me to see if the number was valid went on to ask me for further information and said that it was state law and that it was for my own good I told her do you have anything posted stating that its state law she said no I walked out of there ask her for my drivers license back and went back in there and ask her if shes going to charge my card for anything she said no I told her bye Heather I wont ever want to be here again

Name: T***** C*****
Date: 2017-11-01 08:16:38
Rating: 5
Comment: Great staff. Perfect place if your in need of storage. I love the 24 hours access option.

Name: J***** B****
Date: 2017-10-21 01:10:01
Rating: 5
Comment: Love the staff here Nd i rent 2 units here. Nice place, clean facility, friendly and helpful staff.

Name: A****** M*****
Date: 2017-10-05 15:24:44
Rating: 4
Comment: Little inventory

Name: T** R*
Date: 2017-07-02 20:56:19
Rating: 5
Comment: Staff are excellent, friendly and knowledgeable

Name: S***** G*****
Date: 2017-03-27 01:07:52
Rating: 5
Comment: Fast service.

Name: S**** R*******
Date: 2017-03-18 19:20:04
Rating: 5
Comment: Excellent movers: professional, on time, fast and friendly. No problems. Highly recommend for a smooth move. This was a 3 bedroom, 3 man crew move.

Name: F******* G******
Date: 2017-03-15 05:16:44
Rating: 5
Comment: Big storage.

Name: C***** R*****
Date: 2017-01-10 09:07:00
Rating: 2
Comment: Judgemental, rude and disrespectful. Allows people to sleep in their storage units.

Name: J****** M*******
Date: 2016-11-28 18:17:01
Rating: 5
Comment: I do love it very much

Name: G** E*****
Date: 2016-11-05 02:47:04
Rating: 5
Comment: Manager is one of the best and knows how to take care of his tenants. Highly recommend this establishment. Thanks Joel

Name: F***** K*******
Date: 2016-09-17 22:07:58
Rating: 5
Comment: They never disappoint and they are friendly

Name: G***** L****
Date: 2016-07-22 20:55:21
Rating: 5
Comment: Great customer service

Name: R***** S******
Date: 2013-01-31 23:03:55
Rating: 5
Comment: Perfect experience.