U-Haul Neighborhood Dealer

Address: 25333 Railroad Ave, Santa Clarita, CA 91350, United States
Phone: +1 661-254-8743
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Truck rental agency, Trailer rental service, Van rental agency
Rating: 3.8
Site: https://uhaul.com/Locations/Truck-Rentals-near-Santa-Clarita-CA-91350/051664/
Worktime:
DayTime
Monday10 AM–4:15 PM
Tuesday10 AM–4:15 PM
Wednesday10 AM–4:15 PM
Thursday10 AM–2 PM
Friday10 AM–4:15 PM
Saturday10 AM–4:15 PM
Sunday11 AM–3 PM




Name: W** D*
Date: 2024-07-03 23:11:49
Rating: 3
Comment: Look at your invoice, they have insurance in the total automatically, very sneaky. I will look for other alternatives if the need arises.

Name: V**** D*****
Date: 2024-02-26 03:53:08
Rating: 1
Comment: I rented a truck to move my Mom from very close to the Uhaul shop to Castaic, lets go way over the top and say 20 miles to Castaic(lol)...and same route back to shop. Lets call it 40 miles, which I am giving like 10 miles leeway...they charged me for 55 miles, lol! I called to let them know their must be something wrong with their truck abd should have the milage recalibrated or something. The manager could care less, literally. AND...she told ne she drives from work to Castaic and knows its like 15 miles one way. So,basically she was calling me a liar, like I would really lie about this. Im not worried about money, its the point of how I was treated. I hope Corporate reads this and reaches out to me. I have a lot more to say.

Name: S G
Date: 2023-11-02 18:47:25
Rating: 4
Comment: U-Haul Neighborhood Dealers are individuals or small businesses that work with U-Haul to rent trucks and trailers to customers in their local communities.These dealers play a key role in providing convenient and affordable moving and storage solutions to individuals and families.One of the main advantages of the U-Haul Neighbor dealer is proximity to customers.U-Haul offers customers easy access to rental services through partnerships with local businesses and individuals. This convenience saves customers both time and effort by not having to travel long distances to find a U-Haul location.For many people, this accessibility is essential during the already stressful process of moving.Additionally, the neighbors of a U-Haul dealer often have a deep understanding of their community. They have extensive knowledge of the area, including the best routes and any specific rules or restrictions that may apply.This local experience is invaluable when helping our customers choose the right truck or trailer for their specific needs.U-Haul Neighbor dealers can work closely with customers to provide personalized guidance and recommendations.In addition to convenience and local expertise, U-Haul Neighbor Dealers offer a variety of rental services. Whether a customer wants a small truck for a quick local move or a large trailer for a cross-country trip, these dealers have a vehicle to meet a variety of needs.This variety allows our customers to find the perfect rental solution to suit their specific needs, regardless of the size or distance of the move.Another advantage of being a U-Haul Neighbor dealer is flexibility.They understand that running plans are subject to change and are often able to accommodate last minute requests or adjustments.Due to their proximity and personal approach, these dealers are able to quickly respond to customer needs and provide timely support. This flexibility is appreciated by customers who experience problems or unexpected changes during the moving process.U-Haul neighborhood dealers are also known for their excellent customer service.These dealers are part of their local communities and take pride in building relationships with their customers and providing them with a high level of care and attention.They strive to ensure that each customers moving experience is as smooth and stress-free as possible.From providing packing and loading instructions to ongoing assistance throughout the rental period, U-Haul Neighborhood Dealers are committed to a positive customer experience.Additionally, partnering with U-Haul as a neighborhood dealer can be a great additional income opportunity for individuals and small businesses. By offering U-Haul rental services, dealers enjoy the benefits of a reputable brand and reach a wider customer base.The partnership also provides ongoing support and resources from U-Haul, including marketing materials, training and technical assistance.For many people, becoming a U-Haul neighborhood dealer is an opportunity to grow their business and contribute to the local economy.Finally, U-Haul Neighbor dealers are an important part of the U-Haul rental network.With affordable prices, local expertise, a variety of rentals, flexibility, excellent customer service and business capabilities, the company has become an important part of the moving and storage industry.Whether you want a truck for a short trip or a trailer for a long trip, your U-Haul dealer near you is ready to provide you with the vehicle you need and help make your moving experience as smooth as possible.
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Name: G******** C*****
Date: 2023-10-25 06:09:13
Rating: 4
Comment: The vehicle was located behind a gate. This was not ideal when trying to do a mobile pickup. I ended up having to just go in to the office and ask them if they could retrieve the vehicle since it was behind the gate and I had no code or any way to get in. Everything was pretty straight forward. Price was a bit much but what do you expect? Every business is always ready to charge an arm and a leg to make a profit. They dont care about us. Regardless, the kid who went to grab the truck for me was nice. Didnt speak to him for more than 5 minutes. Based on Feb reviews, I was expecting to have a bad experience but it was actually pretty smooth. Well see if I get charged for extra stuff in the next few days, but for now Id say it was a pleasant experience.

Name: O***** K**********
Date: 2023-06-17 12:33:55
Rating: 4
Comment: All great but price a bit steep… we used the truck for literally not more than two hours, charged us full price. A discount should have been given since they can recycle the truck twice the same day. Just saying.

Name: H**** S********
Date: 2022-10-01 17:50:09
Rating: 2
Comment: This uhaul location is filled with liars. Uhaul as a company is filled with incompetent employees who have no common sense.When an employee tells you about a company policy, be sure to remember that they don’t know what they are talking about. Double check with a supervisor because their employees will lie to your face to avoid any work.

Name: J**** L******
Date: 2022-07-24 13:24:22
Rating: 4
Comment: Good service, online reservation worked well and saved time

Name: B**** P****
Date: 2022-05-18 18:19:42
Rating: 5
Comment: Super easy and quick had what I needed thanks

Name: B****** B******
Date: 2021-09-06 19:47:38
Rating: 1
Comment: This uhaul is SHADY. Please record everything you do. Take pictures of the gas and miles when you pick it up and drop it off. We used this place because we were desperate to move a large TV locally. We had it for around 70 minutes and drove it around 22 miles (according to Google). We were charged, or should I say WRONGFULLY OVERCHARGED, for $90 for the supposed 80 miles we drove. When I tried calling the corporate line, they were in no rush to try and help or make it right. Waited hours to try and speak to someone. Please cover yourself if you do need to rent from here, but if possible STAY AWAY!

Name: B** b**
Date: 2021-06-15 07:05:13
Rating: 5
Comment: Their trucks are pretty amazing. The suspension on them is superb. Definitely essential service.

Name: J** C**********
Date: 2021-05-28 23:40:19
Rating: 5
Comment: Fully automated

Name: C**********
Date: 2020-11-26 14:59:33
Rating: 3
Comment: Typical U-haul dealer.

Name: S***** J****
Date: 2019-12-04 18:48:11
Rating: 2
Comment: When youre done moving your things,,,PLEASE be sure to turn in the truck before theyre closed,,,,because if you dont,,,,and youve replaced the gas,dont be surprised if youre charged for gas,,someone sciped the gas out the truck I turned in after hours,and I was held responsible,,yes people I had to either take that truck and put more gas in it,,or they were going to charge my credit card,,,so Uhaul truck renter BE WARE☹️

Name: H*** S****
Date: 2019-09-09 01:10:40
Rating: 5
Comment: Friendly staff. Clean place with a nice garden.

Name: a****** r*******
Date: 2019-05-23 22:33:36
Rating: 5
Comment: Good service truck was above what was expected recommended

Name: C*** M
Date: 2018-11-25 03:48:42
Rating: 2
Comment: Make sure you have someone bring you because they have no customer parking. This is not noted anywhere on their site or on GoogleThey also gave me a truck with only 3/8 of a tank of gas. Had to get gas twice before I dropped it back off for a local rental.

Name: W****** L***
Date: 2018-07-12 14:35:56
Rating: 5
Comment: Very easy to use.

Name: A***** H******** C********
Date: 2017-04-29 20:17:10
Rating: 1
Comment: I Called to ask a simple question Do you have a u-haul truck available, today Alice made me feel as if I was bugging her or I asked a stupid question. I had to repeat myself several times before she answered my question very rudely. I said No thank you And took my business elsewhere

Name: J******* W***********
Date: 2016-10-10 17:46:06
Rating: 1
Comment: Watch out for these guys when returning they cant wait to charge you more than the quote. I dropped my vehicle off after hours and was looking for a trash bin to throw a few items away but they did not have a trash can anywhere. Called a lady and was told a little trash was ok not to worry. A couple weeks go by and I noticed they had charged me a $25 cleaning fee. Dont even leave a wrapper cause these guys will charge you.

Name: D***** L********
Date: 2016-06-30 20:32:14
Rating: 5
Comment: The guy is pretty flexible in making deals

Name: J******* L****
Date: 2015-11-16 17:03:46
Rating: 5
Comment: Very easy experience. Reserved online, picked up the day of the move. Truck was old but clean. Return truck, no hassle. Ended up being cheaper than I expected, plus they were open Sunday.