U-Haul Neighborhood Dealer

Category: Truck rental agency, Trailer rental service, Van rental agency
Address: 3150 Santa Rosa Ave, Santa Rosa, CA 95407, United States
Phone: +1 707-703-4995
Worktime:
DayTime
MondayClosed
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
Saturday9 AM–3 PM
Sunday10 AM–2 PM

Site: https://uhaul.com/Locations/Truck-Rentals-near-Santa-Rosa-CA-95407/047163/
Rating: 3.6
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,



Name: l*** v******
Date: 2024-06-23 17:28:19
Rating: 1
Comment: Bad service
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Name: s***** h********
Date: 2023-10-05 04:44:07
Rating: 2
Comment: Everything was good slexcept uhaul in Vallejo tries to charge me 3200 but my card declined it due to not enough fund. And I rented from u haul in Santa Rosa so its weird that a Vallejo would be fraudulently charging me dosent make me feel like my private information was safe at all. If I had that much money they would have just taken it.
Name: R***** M*****
Date: 2023-08-12 00:50:49
Rating: 4
Comment: Very nice
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Name: M*** H***
Date: 2023-05-26 14:39:13
Rating: 5
Comment: Friendly, helpful people with broad range of heavy equipment to rent at reasonable rates.
Name: J**** S*******
Date: 2023-03-11 22:40:10
Rating: 1
Comment: Called to rent Uhaul- told them I have my temporary Drivers License, passport and virtual credit card - they said yes - I showed up then they said no. Super inconvenient - wish they would have just said no over the phone.
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Name: S******** H*****
Date: 2022-11-30 16:52:19
Rating: 1
Comment: Horrible customer service. The woman was manner-less, impolite, extremely Rude, and discourteous. She was friendly to the man in front of me and went to bring his rental to the front for him. However, when it was my time to receive customer service from her... it was the opposite. Poor communication and when she just TOLD me where my rental was, which I couldnt find, she grew more snappy with me when I asked where exactly it was. She said to me, its between the two vans! Its a truck you can see it! Keep in mind the whole lot had vans and being a first time customer there I had no idea what was going on. She walked out with a attitude and pointed it to me in a second row and said to me cant you see I had no clue what her issue was with me I wasnt rude to her and thought I would get the same service as the man in front of me. Iv had a bad day at work too before so I wont mention her name that starts with a *D* but she should be more mindful when customers can see how you treat the person in front of them. Customer service is tough. I wont use this location for services again.
Name: M** R**** C* F***** (************
Date: 2022-07-20 15:14:15
Rating: 3
Comment: Did not get my contract completely right. So, when I went to return items where... Customer Service told me to go, it was a huge hassle on the computer & calling a U-haul representative to remedy the issue.Great prices though... Cannot complain.
Name: J****
Date: 2022-07-05 21:06:54
Rating: 1
Comment: Totally rude clownsTry another place instead
Name: K F**
Date: 2021-07-23 02:38:14
Rating: 3
Comment: Long waits, confusing process, had a reservation but they didnt have our truck. 3 stars because they came through at the last minute with a different truck that was actually an upgrade but didnt charge us extra.
Name: B*** L******
Date: 2019-07-21 07:53:25
Rating: 3
Comment: Nice trucks
Name: P*** F*****
Date: 2019-06-20 09:58:41
Rating: 1
Comment: Be careful about them getting you for late fees you dont owe
Name: R*** R********
Date: 2019-06-10 15:36:21
Rating: 1
Comment: Make a reservation for a car dolly to pick up at 7:00 am, got there at 7:10 am 2 customer before me only 1 person helping customer so I wait for 1 hour and 30 min just to find out that they dont even have the dolly available......JUST TO MENTION THIS IS THE SECOND TIME AT THIS LOCATION....
Name: K*** A*******
Date: 2017-12-12 19:34:13
Rating: 5
Comment: Easy to work with. Very fast service also
Name: A****** C*****
Date: 2016-07-03 00:16:56
Rating: 5
Comment: 3200 santa rosa ca.95407.aurelio cabero