U-Haul Neighborhood Dealer

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Name: E**** E***
Date: 2023-09-20 04:10:27
Rating: 1
Comment: Added 40 miles to the contract and stated the gas tank was at 1/4 when it was empty. Also added $45 insurance when my reservation declined it. Got over almost $100 working this dude. Never again going with amy of the dealers in Vallejo because they always do shady business. Go to Solano Ave since they are the actual company and will take care of you profesionally

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Name: C****** T*******
Date: 2023-04-27 20:33:56
Rating: 5
Comment: Deano took great care of my truck rental. He went over the top in customer service and I would recommend his U-Haul establishment to anyone.

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Name: N**** D****
Date: 2022-02-12 22:42:00
Rating: 1
Comment: I came to pick up my truck and trailer which they Guarantee on the website to be ready on time so the Gentleman comes to help me after im there 4-5 mins he comes from across the street with someone i assumed was the owner Then takez another few mins on his phone trying to figure something out after he finally did i did my part and sat in the car so he proceeded to walk back across the street mind you im paying a mover 20 hr and hes with me by 1:25 he walked out and said i got togo buy a tow hitch or you got toget one unless you brought one with you 🤦🏾‍♂️🙄🤐i canceled my reservation would never go back no customer service

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Name: S****** T*****
Date: 2021-06-27 19:51:36
Rating: 5
Comment: Took some things to storge

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Name: s****** f****
Date: 2021-02-26 06:56:27
Rating: 5
Comment: Great customer service, efficient, and accommodating.

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Name: L** M*****
Date: 2020-11-14 18:48:06
Rating: 4
Comment: No frills. Just in and out set up.

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Name: m**** p***
Date: 2020-11-10 18:24:50
Rating: 1
Comment: What a joke, werent even there when i went to pick up my reservation. Wouldnt answer the phone, finally got their attention when I hooked up the trailer....when I returned it, i made it just in time 10min before close. Gate was closed with guard dog barking, wouldnt answer phone, voicemail box full...only got their attention because we saw where they creeped out of last time when I picked it up. Went over and started yellin for him, finally came out complaining that we were calling, and that they close at 7 when it was 6:56 at the time after failed attempts to get ahold of him. The whole time while picking up the trailer, his attitude just made it seem like it was my fault, and even so when returning it, he never apologized for being unprofessional and kinda rude. Never going back here, plenty of other U-Haul options elsewhere 😊

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Name: S***** B******
Date: 2019-10-02 03:53:26
Rating: 5
Comment: Good deals

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Name: D** W********
Date: 2019-08-31 05:19:05
Rating: 5
Comment: They had me checked out, hooked up n onna road in 30 min....WOW efficient n courteous

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Name: M****** T***
Date: 2019-08-22 21:48:18
Rating: 4
Comment: Good staff.

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Name: B** A*****
Date: 2019-07-02 02:15:21
Rating: 5
Comment: Staff is always friendly and helpful.never any problem when i rented truck from them.

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Name: M**** L****
Date: 2019-05-05 17:21:18
Rating: 2
Comment: Customer service is great but they give us a truck that fuel light empty is on so i had to fill it up for $20 and we didnt get nothing when we return it. and they didnt even check the cargo. theres a lot of covers used that they didnt even remove.

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Name: b** a*****
Date: 2019-03-10 06:05:20
Rating: 5
Comment: The only place Ill rent a truck. Fabulous staff. Very helpful.

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Name: K*** W*****
Date: 2019-03-09 14:40:18
Rating: 1
Comment: Solano has a much larger selection. Cleaner, and theres a clean restroom

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Name: B******* A*******
Date: 2018-11-21 18:21:58
Rating: 5
Comment: Good service

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Name: T R*******
Date: 2018-10-03 10:41:51
Rating: 4
Comment: Very good very professional.

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Name: A******** W*****
Date: 2018-09-24 02:59:00
Rating: 5
Comment: Great price, customer service A+, would I rent from them.. MOST DEFINITELY!!! Dino n the lady that was there was very pleasant n helpful as Dino too. Thank you U-Haul Neighbor

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Name: T*** �******** M******
Date: 2018-08-30 13:44:01
Rating: 5
Comment: Best trucks run good and are clean best pricing to dont go to springs rd not good.

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Name: R****** S****
Date: 2018-06-15 03:51:49
Rating: 5
Comment: Owner Deano Bass is real cool. Hes also a mechanic and sell cars on his lot too. I went there to get a 15 truck, cuz the ones on Solano Ave were all booked. He worked with me and let me use a reserved truck that wasnt going out till the next day. He even let us use the dolly for no charge. Definitely recommend him if you need a U-Haul. Havent tried his mechanic services, but if its anything like his customer service, I would recommend as well. Probably good to reserve a truck in advance tho. You might just pick a day that everybody wants a U-Haul like I did 😂

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Name: J********* C*******
Date: 2018-03-01 18:11:49
Rating: 5
Comment: Really friendly service!

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Name: A****** T******
Date: 2017-11-22 05:10:22
Rating: 5
Comment: Rented a insulated moving truck. Quick and professional!

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Name: C**** H******
Date: 2017-11-08 18:33:55
Rating: 4
Comment: The person who owns/runs it is a nice old school (not old) type person. Friendly! Its not in the best of areas (at least it seems this way). The place is a bit run down but if it looked any different it would stick out like a sore thumb due to the area. He does have used cars for sale as well. Nice guy.