U-Haul of Long Beach

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Name: L*** H********
Date: 2024-05-09 23:04:41
Rating: 1
Comment: Truck had zero gas in it. Long haul one way rental so I have to return it empty?? Yeah I am not risking running out of gas on a rural 2 lane highway. They didnt even bother to check a reserved truck before they sent it out.They are the absolute worst!

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Name: m****** f****
Date: 2024-03-12 22:16:16
Rating: 5
Comment: Friendly staff..quick in and out..easy drop off

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Name: M**** I*
Date: 2024-03-05 02:09:43
Rating: 5
Comment: I always appreciate the courteous, prompt and professional service Jason provides, its why I continue to return to this location.

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Name: J**** H*****
Date: 2024-02-16 04:22:44
Rating: 4
Comment: Great service, fun friendly employees

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Name: M****** P*****
Date: 2024-02-14 20:28:29
Rating: 5
Comment: Quick and easy Rental process

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Name: J******* C****
Date: 2024-02-11 18:44:56
Rating: 5
Comment: Fast and easy. The online check in makes it a lot easier

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Name: C**** G******
Date: 2024-02-09 18:45:31
Rating: 4
Comment: Overall, I recommend this U-Haul location. Pros - Online booking was easy. Staff was friendly. Vehicle was clean. Con - The online booking tool said I could bypass the in-person line by checking in with the app, but this was not the reality - I still had to wait in line for a while. Also, the parking lot is awkwardly laid out and some driveways are coned off, leading to traffic jams when you pick up and drop off. Not a big deal, but customers should know what they are getting themselves into.

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Name: P******* M******
Date: 2024-02-03 19:56:34
Rating: 4
Comment: I liked the employees, they were nice.

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Name: J*** T******
Date: 2024-01-08 04:47:58
Rating: 3
Comment: The agent was nice enough to alittle oextra lead way, on returning the truck back.

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Name: A****** M******
Date: 2023-11-27 20:50:51
Rating: 5
Comment: Awesome email customer service team. Near instant replies to every question at night.

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Name: D**** M******* P*****
Date: 2023-11-15 03:49:10
Rating: 5
Comment: The best by far. Excellent customer service.

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Name: C*** R********
Date: 2023-09-30 00:03:45
Rating: 1
Comment: Be careful of this U-haul. I was notified of an airtag following me throughout the entirety of time using one of their vans. On return of the equipment, we notified the team there at the U-Haul that there was an airtag tucked away in the van and that we had found it and removed it. The guy checking the van out was super rude and upset that we removed it. Be weary as they admitted to placing it themselves.

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Name: R** R**
Date: 2023-09-11 02:04:29
Rating: 5
Comment: Staff was friendly and polite at all interactions. I came during a morning rush and the lady who helped my pick up the rental was calm and professional. When I returned the truck, the guy that checked it in was also friendly and professional.Overall, it was a good experience.

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Name: T***** S
Date: 2023-09-07 02:09:28
Rating: 2
Comment: The location opened late, and the staff was arguing among themselves openly in front of the customers about what trucks were available. It was a very hostile atmosphere and unpleasant to be in line waiting while the employees were sorting themselves out. When I got the truck, it reeked of cigarette smoke and cheap cleaner. There was a potted plant (?) and garbage on the back bumper that I had to remove myself before driving the vehicle. The whole place seemed dingy and dirty and run-down. Not a great look or experience; I think UHaul can do better.

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Name: C******** A*****
Date: 2023-08-27 21:24:17
Rating: 1
Comment: Walked in to all the shop associates sitting/standing right in front of the door, which was awkward and uncomfortable as I entered. As I walked in, the associates were laughing and giggling, making me feel far more uneasy.The trunk I ended up driving off the lot with was far too large, so I turned around to return it, using no more than about five miles. I’m disappointed, yet unsurprised, to find out there is so way to get my money back, despite the gross amount of unsatisfactory service, experience, and equipment. Upon returning the truck, the associate who helped me was completely unsympathetic, and essentially uncommunicative whatsoever.I don’t expect exquisite customer service/experience from any U-haul, but this was my third experience with this location, and I won’t be going back.

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Name: T***** R**
Date: 2023-08-13 16:53:20
Rating: 1
Comment: The line is always way too long. Takes forever, they are severely understaffed. About an hour in line even with a reservation. Extremely frustrating when you are trying to move all day and you waste time in here.

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Name: R*** A******** M*******
Date: 2023-08-01 00:57:40
Rating: 3
Comment: If they could hire more employees to help the desks and make the process faster that would be great. Nice staff despite the shortage

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Name: I***** B********
Date: 2023-03-19 19:06:11
Rating: 1
Comment: Very bad service, it’s best not to talk to folks here make your reservations online, these fouls there will waste your time 20 to 30 min sitting waiting on an embarrassing that he said he don’t have trucks when he does.

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Name: J***** D
Date: 2022-12-02 22:14:20
Rating: 3
Comment: Came in and there are three women in the lanes, only the pretty lady to the left is getting people in and out. The other two to the right are talking to the same customer for a long time even with people waiting ... not sure why if there are people that need to be served.She was also the only one there when I got my rental. Seems like some rearranging of staff may be in order as hopefully she is the manager, or at least on a managerial route.Van also pulled hard to the right, but otherwise seemed to be maintained well.

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Name: P*** D*****
Date: 2022-12-01 22:58:31
Rating: 1
Comment: I made a reservation weeks ago. I was called 3 days before my move to tell me that they did not have any trucks for me and they canceled my reservation. Do not count on them to honor reservations.

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Name: K******* V*****
Date: 2022-11-27 22:10:42
Rating: 1
Comment: One of the worst ever experiences. Waited 1.5 hours in like because they only had one cashier— and 3 people outside doing god knows what. There was another moving company handing out business cards to people in line that were buddies with the uhaul people and had no clue who actually worked here. When we were checking out (we had rented for 4 hours) the guys said that we should have it back within that original 4 hour time frame even though we had just waited 1.5 hours to get the truck. So…. 2.5 hours of use instead of 4 like we had rented. Then, when we brought it back (we rushed as fast as we could to get the truck back) they had written the gas amount down wrong and we ended up having to either leave and get more gas or pay an extra $50. Which was complete BS since they wrote down the gas amount down incorrectly. Just utter garbage from this place, find a better uhaul.

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Name: M*** R***
Date: 2022-11-26 22:54:56
Rating: 5
Comment: This store ROCKED. POLITE,PLEASANT,NICE,VERY WELL ORGANIZED. NOTHING LIKE THE U haul in Ohio!!!

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Name: C*** H*****
Date: 2022-11-20 20:20:54
Rating: 5
Comment: Good customer service 👍

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Name: S******** D*****
Date: 2022-07-23 04:20:02
Rating: 1
Comment: The staff was conversing as I walked in and instead or stopping to maintain some type of professionalism they decided to finish their conversation minutes later and help me after. I was literally standing in front of them. The truck they have shook at every light. I was afraid it’d break down so I put it in park at every light. Not only was that a scary experience but it was embarrassing. How dare you guys ask customers to maintain your product when you guys can’t even maintain it. I wish I could upload a video of how raggedy their truck was.

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Name: B*** R***
Date: 2022-06-04 16:11:14
Rating: 5
Comment: Good as ever!

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Name: S**** V******
Date: 2022-05-30 23:13:49
Rating: 1
Comment: Took a 2 mile trip some how came out to 10 miles

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Name: C**** W
Date: 2022-03-10 01:27:23
Rating: 5
Comment: These guys are the best when I’m moving. Great team!

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Name: M***** T*****
Date: 2022-01-09 05:20:59
Rating: 4
Comment: Nice locations. Like most uhauls the trucks are kinda old (my rental had 92k miles on it and was a bit worn) but it was clean and did the trick. Service was very good and just feels nicer than usual locations. One note - gas up no matter what before returning. Was charged $9 after driving 11 miles.

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Name: M******** F**
Date: 2021-09-01 07:33:12
Rating: 5
Comment: I have been there 3 times in tge past 12 months. They have all been helpful and friendly. Educational and informative as I learn to tow my toys!

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Name: A***** B****
Date: 2021-07-25 20:27:06
Rating: 1
Comment: . I had a terrible experience with Uhaul and will not return or recommend to a friend. They scheduled my reservation for the wrong day and did not take accountability. There are so many hidden fees and expenses I am unsure why they mention a $29.95 rate when that is not even close to what you pay when they charge you per mile and to fill up. The uhaul I was given was not even filled to the middle but they expect you to pay more than what you use. On top of that, when I talked to an employee about the mistake made on my reservation he was super defensive and unhelpful I had to speak with another associate to actually get the truck because I was desperate. He also made me feel uncomfortable with his flirty remarks when I went up there earlier in the week. I am still processing the disappointment and feelings of being taken advantage of. I will make a formal complaint because no one should go through that with the amount that is paid. Uhaul should be very clear about what you are really paying for moving forward so customers don’t feel ripped off.

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Name: C****** H***
Date: 2021-06-20 16:40:01
Rating: 5
Comment: Although I was initially disappointed that I was unable to pick up the rental truck earlier than the store hours, per the U-haul app, I was pleasantly surprised with how smoothly everything turned out. The morning staff of 06/19/21, specifically Shaila and William, were very friendly, quick, and professional. I was in and out in less than ten minutes. Returning the vehicle later that day was even quicker, and the afternoon staff were just as friendly and professional. Would definitely use this location again if I ever need U-haul services in the area. Parking lot was also spacious and easy to navigate around. Overall very satisfied with the services provided.

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Name: J***** B******
Date: 2021-06-01 05:18:36
Rating: 1
Comment: They tried to over-charge on some BS about parking ticket that we never got... stay away from this place, extortion and fraudulent claims.

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Name: t**** b*****
Date: 2021-05-25 01:47:32
Rating: 5
Comment: I love this location..the prices are fair..they always have the vehicle I want. The vehicles are in great condition & the customer service is fast & outstanding. Thanks for your hardwork and catering to the customers needs. You guys are awesome

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Name: C**** R***
Date: 2021-04-25 04:10:20
Rating: 1
Comment: Avoid at all costs. I recently rented from this location and received damaged equipment that was dirty and in need of services (according to dashboard computer). Upon return I was accused of damaging the equipment. I reported my concerns prior and post rental to the location staff, but was rudely blown off. Now I am disputing ~$2k charges despite purchasing additional coverage.

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Name: D******* G* Y****
Date: 2021-03-23 09:43:17
Rating: 4
Comment: They have what you need, including bubble wrap and boxes, packaging tape, you name it.

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Name: A**
Date: 2021-03-09 00:04:36
Rating: 5
Comment: Nice and friendly staff! I would recommend this place

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Name: D**** Y****
Date: 2020-12-05 21:37:35
Rating: 2
Comment: Came for a propane refill on 12/5/20 at around 1pm. I was told to wait by the tank and Chad would be right there. Waited 20 min. and nothing. Female in charge was terrible. I ended up walking away and doing business elsewhere.Also, if you rent trucks here make sure to take pics of everything. They tried to charge me for half a tank of gas. Luckily I had photo proof of the gas gauge.

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Name: A****** F****
Date: 2020-11-20 02:09:43
Rating: 2
Comment: I called and they nnervef answer my call waiting for more then one hour

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Name: H***** M*****
Date: 2020-10-21 22:06:51
Rating: 1
Comment: Very bad service, they never attended to us. The employees were chattering outside the parking lot.

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Name: B* R***
Date: 2020-09-15 18:10:12
Rating: 5
Comment: Always keeping up with demand. Due to the verifying credentials slows the issuing the process.. however the entire team members are on top of it.Austin keep your customer relations up. They really enjoy your presence.Cudoes for you x,,👌

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Name: J*** T
Date: 2020-06-25 22:36:15
Rating: 5
Comment: Tyrone and Victor were very helpful!

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Name: L** B*****
Date: 2020-04-20 22:31:44
Rating: 1
Comment: Never rent a storage unit from this place. They have an enormous rodent problem at this facilities. If the large rats dont destroy your things the leaky ceiling will so much that it floods the floor.

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Name: A***
Date: 2020-02-05 19:05:45
Rating: 1
Comment: Cheating! Rented cargo trailer for 2 days. Dropped it off on Tuesday 4pm (Uhaul employee detached it and took care about paperwork), next day I got receipt by email, that I dropped it off on Wednesday 8am and was charged for 1 day extra $43! What the hell?! I emailed them - got no response. When I called the office, they told me I’ll get my refund for that 1 day extra in 3 days, I said “Thank You!” and their response was “Ahmm” and no “sorry for that” or something else like that... Like nothing happened. Not mentioning that trailer was dirty and in terrible condition with wholes and broken planks inside, fixed with zip ties, which also make the small holes for straps even smaller (through these holes you tie down your stuff with straps).

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Name: R***** H*****
Date: 2020-01-01 06:09:14
Rating: 1
Comment: I did an after hours drop off and I got a rude voice message in the morning saying they couldn’t find the key that I left in the drop box. I tried calling to figure it out and they didn’t answer so I ended up call U-Haul customer service and they didn’t answer the customer service rep either. They left a message for them and I haven’t heard back so I’m assuming they found the key. ? I could’ve gone without the rude message or at least got a call back apologizing when it was found.

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Name: J****** M********
Date: 2019-12-13 19:26:40
Rating: 1
Comment: They transferred my week long reservation to another location the day before I moved.

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Name: G***** R******
Date: 2019-10-20 18:49:07
Rating: 2
Comment: Managed to charge me 2.5 gallons of propane into my 2.0 gallon tank. Then could not give me a receipt because their machine broke down. Because I did get propane, and they might have made a mistake I give them 2 stars but I will get propane elsewhere in the future.

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Name: J**** M******
Date: 2019-09-13 14:55:36
Rating: 1
Comment: So apparently yesterday someone went to this location and fraudulently spent $104.24 there. I have never stepped foot in this U-Hual a day in my life. So when i am asking questions the representative was like we we need your number to look it up to see the name used you need to contact your bank IM TELLING YOU THAT SOMEONE STOLE MY CREDIT CARD INFORMATION TO AT YOUR COMPANY AND ALL YOURE TELLING ME TO DO IS TO SHUT MY CARD DOWN?? DO YOU NOT HAVE POLICIES FOR THIS NOT EVEN POLICIES BUT COMPASSION?? THIS IS A JOKE

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Name: A***** L******
Date: 2019-08-10 22:08:33
Rating: 2
Comment: The customer service here is, unfortunately as others have said in their comments, pretty bad.The last time I was in here dropping off a truck, they just didnt seem to have their stuff together or know exactly who was supposed to be doing what, and no one person seemed to know the entirety of their jobs.Outside of that, service was exceptionally slow for the fact that I was the only customer in the building waiting, and remember I am only waiting to complete the drop off of a truck.What should have taken only 10 minutes or so maximum, took 45 minutes to an hour.And although they got it fixed, they initially closed the sale without giving my cash deposit back so they spent the majority of the time figuring out how to make it right, and for that effort they get an additional star from my original 1 star rating.

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Name: K****** B****
Date: 2019-07-28 16:43:00
Rating: 1
Comment: If I could give minus stars I would. I have been in line 30 min and it has not moved. There are 3 counters open. 2 lines. No indication which line I’m supposed to be in. I did the online checkin when I made the reservation but doesn’t seem to make a difference. I’m in the same slow line. This is an awful experience. Meanwhile the clock is ticking and my move has not started. Hope I get it done in time! Awful awful. If you have a choice, go rent from a different location that has less activity - find one out of Long Beach. This is ridiculous. The guys working seem nice but whoever their boss is put them in a bad position to have to deal with this volume so short staffed. Shame on the owners for having such a poorly run operation. Awful.

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Name: M***** R*****
Date: 2019-05-02 22:53:02
Rating: 1
Comment: They didnt bother to tell us to bring it back to the same location. I thought we could drop off @ any location. Therefore I had to pay them extra.I will not recommend this company nor use them. I would suggest to use them with caution and ask questions cause they dont care about customers service.

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Name: T S
Date: 2019-02-09 18:55:38
Rating: 5
Comment: This place has an amazing service, there is gonna be movers outside this place, DO NOT contract a guy named Herman, he’s simply the worse.

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Name: B* K* M*******
Date: 2019-01-26 09:53:56
Rating: 5
Comment: The employees at U Haul1600 Pacific Coast HighwayL9ong Beach, Ca.Are very good at thier jobs!!!Each employee who has helped me, has been very professional.Every employee had good knowledge of the products they work with.Thank you

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Name: L****** R*********
Date: 2018-09-17 21:33:08
Rating: 1
Comment: Horrible experience with this location! We went in person 2 days before our pick-up day to check that everything was good to go, and even received a call from them confirming the day before. Well, when we went to pick up our truck using mobile pick up before they opened, our truck wasnt ready and the owner, who had given us his cell #, didnt answer texts/calls and we were stuck having to call a national U-haul # to get a truck. They changed our rental to the Cherry Ave. location for 9am. They gave us $50 back, but U-haul of Long Beach set our move 2 hours behind. It messed up our entire day! For a long-distance move like ours, do not use U-haul. What a hassle it was working with them!!!

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Name: N**
Date: 2018-05-14 03:18:06
Rating: 5
Comment: Living in the city, I dont have anywhere to park a trailer, so any time I have an event I need to race I rent one from this Uhaul location to transport my race car. I rent about once a month. Staff is always cool and easy going - good people.

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Name: S*** J******
Date: 2017-11-15 18:20:10
Rating: 4
Comment: Great group working hard to keep up with the pace of life.

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Name: J* W* M*****
Date: 2017-11-14 04:57:23
Rating: 5
Comment: Great availability.

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Name: L****** F*****
Date: 2017-10-23 23:58:30
Rating: 5
Comment: Very smooth transaction, did not have to wait in line long, we were able to park our car there during the move

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Name: T***** S*
Date: 2017-10-18 19:33:42
Rating: 5
Comment: My goto branch for moving. Trucks are in a very good shape, moving supplies are cheaper if you need individual 1-2 two boxes. Cameron and Kevin are super helpful guys. If you are in Long Beach and need to rent a truck or moving supplies i highly highly suggest this branch.

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Name: m***** j*******
Date: 2017-09-19 14:27:41
Rating: 5
Comment: Great quick service ever time. Always buy the insurance though it is always worth it!

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Name: g**********
Date: 2017-08-15 08:42:55
Rating: 5
Comment: The staff were super helpful

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Name: p***** s*******
Date: 2017-08-11 16:23:57
Rating: 3
Comment: Even when you check in online, it still takes a while to get your truck. other than, staff is friendly and facility offers some moving equipment

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Name: G****** A******
Date: 2017-07-30 16:33:41
Rating: 5
Comment: They treated me quickly and cordially.

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Name: b****** 9***
Date: 2017-07-01 22:30:59
Rating: 5
Comment: The general Manager LaTasha is amazing! She is helpful, knowledgeable and made my experience extremely pleasant. Thanks, LaTasha.

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Name: L*** B****
Date: 2017-06-29 15:11:50
Rating: 3
Comment: Waited a very long time because it was a Friday and there was only 1 cashier. The line kept growing and finally another cashier came in. They should be prepared on Fridays and at the end of the month for heavier traffic in the store.

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Name: D***** S***
Date: 2017-06-10 01:41:17
Rating: 4
Comment: Friendly and easy check in and check out

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Name: D** R*********
Date: 2017-06-07 10:52:55
Rating: 4
Comment: Great since owner took over

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Name: K*** C******
Date: 2017-05-29 05:25:24
Rating: 3
Comment: Nothing special

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Name: S***** C*****
Date: 2017-04-27 03:44:00
Rating: 1
Comment: I am Extremely disappointed & disgusted with manager Yvonne Crawford as I’ve never experienced anything like this situation to be so mischievous and premeditated.Rented a truck from 1600 Pacific Coast Hwy., Long Beach, CA 90806 on 03/21/17 @ 3: 24 pm. After signing the contract Manager, Yvonne Crawford, asked my brother-in-law and I to check the truck for any bumps/scratches around the truck. We both checked the truck and signaled some scratches and bumps on the body around the truck box. Ms. Crawford never offered us to open the truck box for it to check the inside. The funny thing is that when we were loading our furniture, I noticed the opening on the corner of the truck but didn’t think anything about it.Upon returning to the store, my brother-in-law pulled into the store to park the truck, Ms. Crawford came quickly out of the store and said: “You are going to pay for the damage on the truck.” Her second remark was “as soon as you pulled up, I noticed the damage on the top corner.” My question is? How did she know the truck was damaged if she had not yet inspected it? All I can say is that this is a very organized scam and an easy way for this lady to make extra money.We both were astounded and upheld our innocence as we told her that the damage was previously there. Ms. Crawford said, “I am who gave you the truck and I know since I inspect it.”We were both in a hurry as my brother-in-law is a Pastor so he needed to head to church. As we try to reason with Ms. Crawford that the damage was previously there she totally ignores us and continued accusing us that we had caused the damage.When I mentioned that I had purchase the insurance Ms. Crawford stated: “the insurance only covers the body of the truck not the top or the roof.” Ms. Crawford was perfectly aware of how she was going to get us to pay for the damage. Even though I paid for the insurance, Ms. Crawford still charged me for the damage.This situation is unfair as Ms. Crawford premeditated who her next innocent victim would be; unfortunately, in this case, Sandra Carpio, paid the price of her easy money making scam.I had previously rented trucks from this facility but believe me, I will never use UHaul services again as this experience has left a sower taste in my mouth.I will file a consumer report, tell my family and friends and write yelp reviews about this matter. I am glad it happens to me as I will not keep quiet about this situation.

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Name: J***** W******
Date: 2017-04-12 03:23:45
Rating: 5
Comment: The woman behind the counter has always taken care of me. I accidentally forgot to bring back the dolly for about a week and they were really cool about it and didnt charge me.

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Name: K****** D****
Date: 2017-04-01 00:06:52
Rating: 2
Comment: Poor customer service

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Name: K**** D****
Date: 2017-03-27 23:51:13
Rating: 4
Comment: Always have a good experience renting vans/trucks from them. Can be busy at times but customer service is always good.

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Name: A* S* (*************
Date: 2017-03-20 05:19:24
Rating: 3
Comment: It was fine

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Name: g*** I* o***** G*** I* O*****
Date: 2017-03-01 13:06:47
Rating: 5
Comment: Assisted to your needs,variety things you can buy here for those people going to moved.

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Name: s**** m
Date: 2017-02-08 23:41:42
Rating: 5
Comment: Ive always had a good experience with U-Haul. My last experience was the best, great Customer service from the Manager Yvonne. This move was very stressful and on top of that it rained the whole time, some of my things got wet, but my pick up wasnt from this location. On my drop off return, Yvonne took good care of me when I returned the truck. Again excellent Customer service and she and her staff are very pleasant folks. I was thankful when all was said and done. I will most definitely refer family and friends to this location.

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Name: S***** N***** (****
Date: 2017-01-29 04:14:42
Rating: 4
Comment: Do not use the day workers

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Name: H***** a*******
Date: 2017-01-05 20:17:25
Rating: 4
Comment: They didnt return all money back to me. Other than that..the truck was right on time.

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Name: M**** C***
Date: 2016-11-16 01:05:13
Rating: 5
Comment: Great service and they refill (not exchange) propane tanks. It is a much better value as exchanged tanks only come 80% filled. Blue rhino is running a racket!!!!!

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Name: K*** S*****
Date: 2016-10-04 06:16:39
Rating: 1
Comment: Too slow

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Name: J R (********
Date: 2016-10-03 19:29:03
Rating: 2
Comment: Come early if you want a parking spot. Staff is not friendly.

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Name: Y***** A*********
Date: 2016-10-03 16:07:04
Rating: 5
Comment: Good customer service

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Name: T******** S*********** S** S***
Date: 2016-07-22 23:06:00
Rating: 5
Comment: Helpful

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Name: J***** R****
Date: 2016-07-16 04:46:53
Rating: 5
Comment: Reserve online at least 48 hrs before you need it.

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Name: E****** G********
Date: 2016-07-11 06:04:46
Rating: 1
Comment: They didnt wanted to help out at all

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Name: n******* l***
Date: 2016-07-02 18:06:55
Rating: 5
Comment: Great rates, excellent service, very personable. Clean, easy to access, and well maintained. 5 Stars. Kimberly and Alex are the best!! Highly recommended to anyone looking for storage.

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Name: P Y
Date: 2016-04-30 01:17:54
Rating: 3
Comment: Servicer vice is not pleasant

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Name: E*** P***
Date: 2016-04-07 05:47:09
Rating: 5
Comment: Great

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Name: M****** S****
Date: 2016-02-10 00:19:26
Rating: 5
Comment: There really helpful and nice

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Name: R****** F********
Date: 2016-01-12 19:16:19
Rating: 5
Comment: Good service

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Name: S***** P*****
Date: 2016-01-03 20:21:57
Rating: 1
Comment: The odometer reading had been recorded in error upon pick-up, saddling me with the previous customers 300+ miles. It took well over an hour of phone calls and waiting to contest the milage disparity, for which no compensation was offered. If one has to do business with this location I highly recommend double checking everything before signing anything to avoid such hassles. If you are a trusting person, buyer beware! It will make no difference to your wallet if this kind of problem was a mistake on their part, if you value your time and money, consider going elsewhere.

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Name: S****** W******
Date: 2016-01-02 04:48:52
Rating: 5
Comment: I had a great experience here. The guy who helped me was professional and helpful. I was in and out with the trailer in no time. It was also great that they were available New Years Eve.

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Name: N**** v*
Date: 2015-08-06 14:31:46
Rating: 5
Comment: Fast and friendly

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Name: E******** V******
Date: 2015-08-01 12:57:44
Rating: 5
Comment: I have always had a pleasant experience. They are very friendly helpful. Loved it

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Name: A******** F******
Date: 2015-07-01 16:26:23
Rating: 1
Comment: ALWAYS HUGE LINES AND TAKES FOREVER TO GET ANYTHING ! Regular customer !

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Name: S***** M******
Date: 2015-02-16 03:50:32
Rating: 1
Comment: This U-Haul station is a blight on this neighborhood. Its turned into a hang out for vagrants. It is not discouraged by management. You cant walk to the front door without being harassed by someone, who is not a paying customer. And quite frankly, I am tired of it.

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Name: A*** R*******
Date: 2014-06-21 16:05:00
Rating: 1
Comment: I had an appointment at 7am to get a hitch put on my car and was pre-paid. By 830 am I was still waiting and was told they will get to me after they help all the other customers that keep coming in. When I talked to the manager Gabriel hernandez he had no respect for me and could care less how long I had been waiting and how much longer I would have to wait. Having an appointment meant nothing to them and they dont deserve any buisness.

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Name: S**** K******
Date: 2013-08-15 01:27:27
Rating: 1
Comment: Thank you for your horrible service I went to another place and got a better deal. Saved me $200 thanks again management and katy.Drive the extra 3 miles amd go to the uhaul on cherry and carson they like their customers and are willing to help.

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Name: B** M***
Date: 2012-12-27 21:21:38
Rating: 5
Comment: I Love this U-Haul The staff is friendly And very helpful And the staff knows what they were doing Thank you guys