uBreakiFix in Wyoming
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Wyoming, Kent County, Michigan, US
Site: https://www.ubreakifix.com/locat...
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:Closed
uBreakiFix in other cities:
Other than their website saying they were open on July 4 so I set up an appointment for that morning but when I got there they were closed, it was a good experience. I had to wait for the parts since I dont have an iPhone or Samsung Galaxy but I expected that. Friendly people and phone now charges.
I went in because of a charging problem for my wifes iphone and they fixed it in less than 5 minutes. I asked how much do I owe you and they said ZERO. Highly recommend.
Fixed my dads phone. They were very polite and professional. They take old TVs and pcs which was very helpful because I didnt really know of an easy way to get rid of them.
Repair and replacement of the cracked screen was done seamlessly and had a near perfection level of application and was done in a timely manner. Would recommend 👌.
Supposed to be a Samsung authorized repair shop but refuses to do warranty work. Samsung will send you and the shop will refuse to because they are afraid of Samsung back charging them. Maybe dont advertise a service you dont provide.
My Samsung Galaxy Note 9 has been a very good phone . I had accident with the phone which resulted in broken screen. They replaced the LCD along with the battery which I might add that I didnt realize it was part of the package.! This thing is better than new and it was only 3 hours. Thank you for the great and friendly staff and awesome job. Highly recommended...
I went in to have the back of my new Samsung replaced. I arrived after the cut off time of doing a repair, they did it anyways. In less than an hour I had a new back that matched what I originally purchased. They were incredible. Good customer service, knowledgeable, friendly and quick service. I would recommend to anyone. Thanks Patrick you were amazing!!
Not sure if its a one off, but as a first time customer here I was not impressed.The price I was given via email from a store employee was no where near the cost I was given in the store. The employee told me it would be $216.58 plus tax to have the glass on my Note 10s back and screen replaced. Once I got to the store an employee told me just the main screen is almost $300 by itself, but I could get a free back glass replacement if I signed up for their service program 🙄
I had my phone screen replaced recently. The turnaround was great even though they were very busy! They even threw in a screen protector on the new screen for me.
Steve was great! Professional and courteous. Explained the repair and did a great job with my Z Fold 3.
Weve had a few repairs done here and they do an excellent job very happy with the feedback and results
Samsung S10+ screen and glass was replaced in 2 hours. Phone looks and functions great!
The staff at uBreakiFix is AMAZING!! I highly recommend them if you need your phone fixed .
Had the parts same day and Ben even helped me put on my screen protector afterwards. This place was also cheaper than the others in the area.
They did great on fixing my glass. But after it was fixed I have an on other end of line people tell me.
I called ahead to see if theyd have time to fix my phone and they said if I got there by 4 they would fix it. Got there slightly before 4 and they said they couldnt fix it until Monday.
Had massively great experience with Steve and Matt! Saved me a lot of money by only doing what was actually needed.Thanks guys!
Seems like a good place. Very kind and generous. I took in my ps4 pro to be fixed. They weren’t able to fix it but they didn’t charge me to look at it. I totally understand why they couldn’t fix it. Would recommend if you need your phone fixed.
Great friendly people. Had my device repaired and as good as new before the estimated time I was given. I will come back!
These folks are the best. I don’t know how they fixed my phone so fast! Super convenient, they try to save you $ by simple fixes first, instead of charging you for something you may not need! They were swamped and still managed to get mine done within 2 hrs, even sooner! I can’t thank this team enough! Thanks you guys!
When the screen on my Pixel 4a was cracked, I looked up which shop would be recommended to fix it. This is the one that popped up as being Google certified for repairs. Overall, the cost to replace the screen was reasonable, no hidden fees. The process was simple, and service was fast. At least, it would have been fast, had there not been a last minute issue with the screen, that required another replacement. This was mainly due to how fragile the screens can be while installing. It seemed like the screen was popped out a little bit, and they tried to quickly press it back in, this caused some of the pixels to break and create a ink splotch effect at the bottom of it. Despite the issue with the installation, I would say the service was good, and that I would trust this shop with any other phone repairs I might have in the future.
This was my 2nd time having a phone repaired here for different reasons, and again my expectations were exceeded. I showed up with a broken sim tray (it broke in the phone and couldnt be removed) at 5:45pm on Sunday. He said come back in 30 minutes and it would be fixed. 30 minutes later he replaced the tray as well as the broken glass back of the phone. Great job!
I went in to get my phone screen repaired on Sunday and the website says says they have the parts for my phone in so we head over. They tell us they don’t have the part in stock but they will by Wednesday and so they have us pay half and say they’ll call us when it’s back. Comes Thursday evening and they haven’t called at all so we call them and ask. They at first say they have the part then we tell them the information for the stuff we had planned for us to come back in to get the phone repaired. They then say they don’t have it in stock and we tell them that since I am going a trip to cedar point and will need my on phone the trip to contact my family while we are there that if the part isn’t back by tomorrow we won’t do it because we leave Saturday morning. So we get a message early in there morning that the part is in stock so I bring the phone over at about 1 pm and they say the phone will be fixed by 2-3 and they will message my dad when its done. It’s 6:3pm and we finally get a message that the phone is fixed so we go pick it up. We get the phone and it has plastic over it covering the screen (which I don’t have a problem with) so we get home and turn on the phone and the screen functions just fine but they did a very messy job and the fingerprint scanner (which worked before) doesn’t work anymore. The repair was $200 dollars and wasn’t really worth it and seemed kinda scam-ey. I regret it and wish I just threw a screen protector on it and called it good. 0/10 wouldn’t recommend going there to get really anything repaired.
These guys are fantastic. Had an old Galaxy 7 phone that I was passing on to my 83 year old dad because his old phone died. I tried factory resetting the phone myself, but it wasnt working. I took the phone to my local Verizon store and they were not able to help me there either. I took it to uBreakiFix and they spent a good 15-20 minutes on it and got it all reset for me and didnt charge me. Great customer service. I will definitely bring back phones to have fixed if I ever have the need.
They fixed my daughters iphone 8 plus in a couple hours! Best price in town and employees are very kind and helpful as well. I would recommend or go back if needed😁
Have had phone a battery replaced and IPad repaired. Both repairs were reasonably priced and done in a timely manner.
The manager steve or stephen is honest and helpful. The guy Cody who works the front desk is awesome
Fantastic business. Brought my wifes Galaxy S10 in with a fractured screen. They said 2 1/2 hours for the repair but sent me a text that it was complete in under 2 hours. The price was the cheapest in town and the work is fantastic. The repair was $274.99. Genius Phone Repair quoted me, Very high $400s probably close to $500. They also said 5 business days. This place did it for almost half the price in 2 hours.
Varying levels of help from the employees. But the repair was great and really fast.
Ive changed my review to less than favorable. After just a day and half my phone screen has all kinds of lines through it make it hard to see what you are reading. Also phone gets super hot to the point you cant hold it. Very disappointed in the work performed. For $200.00 I would expect a little better quality in there work.
What a joke. I called for a quote for an iPad Pro 12.9 2nd gen and was quoted $600 for a battery replacement 🤣 Apple does it out of warranty without AppleCare for $99.
Daughter took her phone to the Wyoming MI location. They did a nice job but based on their website, the battery replacement should have only been $69.99. They charged me $100.00. False advertisement. They did not offer to refund the $30. They said they are part of a franchise and that the cost is based on that franchise. Told them they need to fix their website. Didnt feel like arguing with them about making up the difference so.... here you go. Becareful doing business with this place if you are pricing work through their website.
The gentleman at the store was wonderful! He explained pricing, the process and an accurate time quote for us to come pick up our iPhone 8 Plus. I received a text saying the phone was ready for pick up, with store hours and a contact number. The screen had been completely shattered and now it looks brand new! Keep up the great customer service.
They did a great job fixing my phone.
I was thrilled to receive excellent service from Steve. No one else could fix my phone. He did and stayed after hours to do it. And the cost couldnt have been better.
Fast, curious, friendly. I will definitely use UBreakIfix if needed again !!!!!!!
Wonderful and knowledgeable people working there! Quick turnaround time with the repair of my phone screen, would highly recommend! Gary, John, and Steve, you guys are awesome!
I am way too accident prone (dropped phone in water once and shattered my screen completely a second time) and uBreakiFix has come to the rescue each time. Knowledgeable, fast, and reasonably priced. I highly recommend their service but I am hopeful I will stop being clumsy and will not have to see them again. If I do have another issue with my phone, I know exactly who to visit.
No bad experience, I picked my galaxy s10+ up next day they replaced screen and camera. Price hurt but that was expected for a 1000.00 phone.I would recommend them to anybody. I called mayve 10 other companies around grabd rapids and they had the best prices for sure abd best reviews.So thumbs up to this company 🙌 👌- mike
Person at front did not wear mask properly. Very unprofessional and not trustworthy. Would NOT recommend to any Google Fi people. I called at 1pm to verify they had a new screen for my phone in stock, I was told yes and it would take 2 hours. I get to the store at 4:40 pm and was told No, I need 2.5 hours and was told I could leave it overnight.... Lied to, then told to trust them with my phone overnight???? Horrible customer service. Do not recommend
Took a just a little bit longer than anticipated but that was OK and the service was great 👍
Best place to get your phone fixed and reasonably-priced!! Thank you all so much!!
We dropped off a Nintendo 2DS XL with a broken screen about three weeks ago with a gentleman that said they would be able to repair the broken screen it had. He stated they would have to order a screen and someone would be calling us for an estimate. After two weeks, I called them to ask about the status of the repair. I was told that the screen was due in the next day and it should be ready for pickup. The next day they called and told me that the repair was more challenging than expected and it would not be completed for a couple days yet.We received a call from them today where we were told that they had replaced the screen and that we had two options: Option1, let them continue to try to repair the 2DS which now has a new screen in it but cant seem to get it working and would likely cost upwards of $180. Option 2: we pick it up and owe nothing - but they didnt know if they could return it to the condition it was dropped off in. Since a new 2DS XL is retailing for $150, we decided to go pick it up and we spoke with the technician that was working on the device.He basically said they offer no guarantee that the device wouldnt come back to us in a worse condition than they received it in since the whole process of fixing something that is broken doesnt always mean it doesnt gets broken worse. I was like SAY WHAT? He then stated that they were even debating buying a used one and trying to cannibalize another used one for parts to fix this one. I would not recommend this place to anyone with video game console issues for repair. Horrible communication.
Had my phone fixed perfectly same day. They snuck me in toward the end of the day, very happy with everything. Ive been there twice and will go there any time I need my screen repaired.
I was on the phone with Samsung for over two hours one day and talked to four different customer service representatives over a three day span. Each representative told me something different for my tablet issue. Last I was directed to mail it in for service at a minimum cost of $65 and a 7-11 day turn around time. Instead I stopped in to uBreakiFix and they were able to fix my tablet the same day free of charge. AWESOME service, grateful for their help!
I took impeccable care of my pixel 3A, bought just last Black Friday from the Google Store. When the speaker phone/ringer speaker stopped working, Google told me to bring it to these guys to have the speaker fixed. The website offered a van that comes to you (which I selected) but thats not what I got. I had to bring it to them after waiting 3 weeks for a part. I dropped it off overnight and when I came to pick it up in the morning the screen had a crack!!! Steve put a complimentary screen cover on it (it was for a different phone and lots of dust in it) and denied that it was cracked, even saying, How do I know it didnt have a crack when you dropped it off? I was so appalled, I stood there sputtering that it wouldnt have qualified for the dag-gone warranty. I knew he was hoping I would swear at him, but I just stood there staring at the guy like how can you lie straight to my face then he offered to fix it if I waited a few hours. I dont trust this place, so I left.Within 2 weeks I could also tell that the battery no longer lasts the 2 and 1/2 days per charge that it did prior to them keeping it overnight. I now have to charge it daily. I am absolutely devastated, disgusted, and disappointed in this business.I gave feedback to both Google and Ubreakifix. No response from either entity, not surprised.Steve, who got my well-cared-for screen and battery? They certainly didnt come back with my phone.Edit: they have time to look up the appointment history and discredit me in the reply, but not enough time to do a proper job.
These guys are awesome!! They were able to retrieve my photos and videos from a damaged phone that other places said couldnt be done. They were honest, quick and efficient! 12/20/21Once again these guys fixed my phone, they are they best in town.
The hinge on my laptop had broken and I went to this location to get it fixed. to replace the hinge, theyd also have to replace my laptop cover and I had a bunch of stickers on it. i knew Id probably just lose all the stickers to fix it and i was okay with that. but my tech, John, carefully pried them up and placed them on the new cover. Im honestly touched... its one thing to repair something for someone but its another thing all together to preserve something thats sentimental to another person. Thank you guys...
Put new battery in my older Nexus 7 tablet that otherwise runs great. Reasonable price and done a week even with part order required.
Absolutely terrible costumer service. Dropped off phone for repairs and they said they could not guarantee it would be finished that night because it was only a few hours to close. They said that they open at 10am and it would be ready in the morning. No problem. Fast forward to the next day where I have gotten no contact yet, I finally called to ask when it would be done and they told me within the hour! When I called 2 hours later after receiving no contact from them I was told 30-45 more minutes. After another hour I decided to check again and what did they tell me? 30-45 more minutes. When I finally picked it up they told me that they had a computer issue earlier that set them back, then why not say that and why keep leading me on and waste my whole day waiting? My girlfriend and I had both brought our devices to be fixed their previously but we will not be coming back.
Nothing but professional. I was helped at the Kentwood store twice, and the Wyoming store on Byron Center was also as helpful as could be. I am saddened that 2 years of notes were not backed up by Google. Is there ANY way, Ive got money to pay....to retrieve them? Phone is fried
Had a recent experience here and it went very well! I came from out of town and was in quite a bind (time wise, mainly) and the staff, especially, Al, was very polite, professional, and accomodating to my circumstances. They fixed my phone screen quickly and I feel very confident that they did a good job! Will come back if I’m ever a ditz with my phone again!
I brought in a tablet to get the screen replaced. The initial service was friendly and fast I received lots of updates along the way. I got my product back the very same day, for obvious reasons. The new screen had visible dust trapped underneath which was noticeable once removing the plastic wrap placed on by the store. I returned my tablet a few days later as is within my warranty. The repair tech was rather standoffish and not very willing to help. He even stated “Well, you can only see the dust when the screen is off.” I then asked why the screen wasn’t flush and all the way on my tablet the tech said the frame of my tablet was bent which is not listed anywhere on the notes from my first repair receipt. The note actually states specifically my tablet is in excellent order only has minor visible wear and tear.The tech had clearly not attempted to fix the error even after I returned the tablet. I had to wait a day and a half to even hear back from them about it. While I was in store the repair tech then shattered the “new” screen in what I can only guess was an attempt at cleaning it. He came back to the front of the store to tell me “I’ll have it next week.” I call them two days into the next week to have Steve tell me it will be done later that same day. Now I made the mistake of stating “Ok I’ll just come get it tomorrow.”After realizing this store is open pretty late I contact Steve again and ask if I can come get my tablet. He tells me he stopped all repairs and moved on to a new project once I stated I was coming the following business day to make the pick-up. No updates on my repair and then it still is going to take an additional business day after the quoted time to complete the repair. The customer service rep Austin was actually great and if I could give him alone 5 stars I would. My experience got a bit shaky once Steve got involved, which after reading other reviews this seems the norm. Overall a very mediocre rating seems deserved.
Was in a tight pinch for a cracked screen. Filed a claim, got sent to this location on Byron Center. Screen was repaired within 2 hours. Good to go! Thank you for your help! Would recommend to anyone.
I broke my screen at work and had to get it replaced. They did a GREAT job and were really friendly and knowledgeable. My phone looks new and they got it done within a few hours. I will definitely come back here if I need to get my phone fixed again.
They were extremely helpful. Came in with my phone having problems charging. Everyone was super professional and friendly. Very knowledgeable and explained what could be causing the problem. Got it fixed with in the same day. Will definitely be going back with any other issues.
Did a great job fixing my screen for a reasonable price. Didnt push extra sales too much since it was my first screen crack. It did take them ~1 hour longer than initially estimated, but that was understandable since it was a busy weekend and there looked to be only one guy working at the time. Im just happy its fixed and I got it back same day.
Excellent experience. Cracked my Pixel 3a XL screen and brought it here for a quick fix. Not only was the employee very nice but it was finished in 1.5 hrs. The store is Google certified and uses genuine parts. This is quick, painless, and worth the price.
Very fast and excellent service! I was quoted at 2 1/2 hours to get my cracked screen on my phone replaced and they got it done in half that time! I cant even tell that it was ever broken. Definitely recommend uBreakiFix to anyone.
The owner is a pretty awesome guy. Took my phone in to be fixed and thats exactly what he did. He took his time with it and didnt rush, which is what I liked. He also stayed passed his closing time to fix my phone completely, so that I could take it home the same day. Thanks a lot for your help, compassion and patience Gary.
We needed a Samsung S7 battery replacement and youd think we were asking for someone to rebuild a computer, it was so hard to find someone who was able. These guys took care of it easily! Very friendly, quick. And all things considered, affordable. Better than buying a new phone. In any case. They did a great job.
They had everything in stock to replace my Note10+ screen with OEM parts for a fair price. Dropped it off around noon and it was done in about 2 hours. Good as new. Cases and accessories arent marked way up like a carrier store either.
I brought my ps4 pro in to get the HDMI port replaced. Once i got it back, it stopped displaying again, so i took it back to have them fix it on warranty. They’ve had my ps4 for a month and haven’t done anything to it yet and won’t give me any useful updates.Update: they broke my ps4
Had a broken phone and it just happen to work out I dropped it off in the morning and they had it done just after lunch! Great service! Definitely returning when I need something fixed again!
They did an excellent job repairing my Galaxy Note 8. Super helpful from start to finish. They were spot on with the repair time, and answered several questions I had surrounded the repair...always kind and honest! I had to commute from elsewhere in Michigan and called the store several times to check in and each time the employee on the phone was incredibly patient and friendly! Would happily recommend either of their locations in the greater GR area. Thanks for all your help!
I was told, when I arrived at 6 pm, that they could not fix my phone screen before they closed at 7 pm. Understanding completely I then asked what I could do to make sure I get it back the same day. I was told to call before arrival the next day before 5pm and they would have it done. I called and was greeted very rudely by Steve Bishop who told me that there was no way it was possible. Very frustrating considering what I was told the day before. The employees need to be more informed and Steve needs to do something about his terrible attitude.
We have used them a few times now for a battery issue on our Google Pixel 4s. They have been very helpful, very fast service, extremely friendly!
The team made this repair process easy and quick. It was a same day turnaround with no hassles. The phone is good as new! Big shout out to Steve and Gary! Thanks you guys!!
I had an HP laptop that had given me grief with crashes. HP couldnt fix it online. Took it here and all is well. Nice, clean and friendly store. Worth the hour drive
Edit: 2 star to 1 star, suddenly Im getting a bunch of spam text and emails and feel that due to my 2 star review my information was put on spam sites 😬😬broke my back glass on my Galaxy s20 ultra first I went to Kentwood but they didnt have my part so we went over to the Wyoming store, they fixed it very fast however theres deep scratches on my screen protector now and he updated my phone with out asking which has changed alot of my phone settings. I just dont feel like my device was handled with care
Absolutely amazing service from this team. Brought In the phone at 2pm and fixed the same day.If you need phone repair. Go to this guys!
Great service and friendly staff! I spent hours on the phone with AT&T and Samsung to fix an issue with my phone with no success. uBreakiFix fixed my phone in no time. Thanks!
Took about 2 hours for a screen replacement on my Samsung S9. The replacement screen looks great - you cant tell that there was ever an issue. Full disclosure, this was one of the repair options given to me by my Verizon insurance policy. I had not visited here before, but I would visit again if need be.
Very unprofessional and poor customer service. Had an appointment and didnt get the appointment. Instead we had to wait 30 minutes, for us to even get nothing fixed. The old guy working on front was rude and didnt answer any of our questions. I do not recommend this place of interest. We went to Best Buy and got better customer service there instead. Overall terrible customer service and rude staff. Will not go to this place to get anything fixed.
People and service here are great. Had my screen replaced in 2 hours through my insurance. Process was simple and seamless.
Replaced my iPhone battery for a great price. No issues. Great service. Very friendly. Even cleaned out the earpiece. I can hear clearly now! * Breaks into song* “I can hear clearly now, the gunk is gooooone!”But seriously, great customer service. Fast service. Good prices. 10/10 would recommend.
Bad customer service and overbooked themselves so their appointments have to leave phone overnight instead of same day
Again, uBreakiFix came through for me.I couldnt get my Bold N1 cell phone to turn on or charge up.Al spotted the problem with my phone right at the front counter!I would never taking my cell phone problems anywhere but to this franchise. Clean professional looking store, professional and polite staff.
Awful communication. I had to call once a week for over a month to get updates. They took apart my daughters tablet before they could even find the part for it. They never found the part and now it doesnt work. When it worked just fine when I brought it there, the glass was just cracked.
Very nice to talk to ,very polite and the work was great,I would recommend them if anyone needed their phone or anything else fixed
Super fast. Got my PS4 fixed in no time!They need a Front man to sell. Tec guys should not be at the counter lol.
Do not bring your phone here. I brought mine and the screen developed a black spot with in 2 months. Went back for a warranty replacement. They had my for over a month and returned it to me completely non functioning. Feel like Ive been majorly ripped off. There techs dont know how to use there systems so they take forever on the computer. I asked for my phone back how they had it. Instead he sealed it so I would have to break the screen to open it up again and either fix it myself or have another shop try and fix. When I asked them to buy the phone off me they offered my 25 because it was broken by them!
Gary was great. I went to my appointment 15 minutes early before they opened and was waiting by the door but he wasnt wierd about it. I had a nice experience start to finish. It costed me $130 to fix the cracked screen of my Samsung Galaxy which did seem pricey but would have cost $300 to replace all together, so...🤷🏾♀️. The store was clean and smelled nice. Gary didnt try to upsell or sell anything I didnt ask for which I appreciated. If I break my screen again, I would return here because of Garys customer service skills. Thanks dude.
I received excellent, professional service of my Samsung phone. I am a healthcare employee whose phone had a cracked screen and uBreakiFix, in cooperation with Samsung, fixed it for no charge to me. Thank you for your excellent service. Would highly recommend uBreakiFix.
Got my phone fixed her, sorta last minute for a Christmas Eve, the gentleman/owner was very professional and kind. Had my phone even looking like new! Was so kind to even go the extra mile to add my screen protection on for me as well. Great prices! This will be the only place I go to from now on to get my phones fixed
I brought my phone in for a simple cracked screen. The technician Steve broke my phone whole repairing it. Brings it out to me and tells me to contact Asurion that since it was his mistake they would send me a free phone within 24 hours. Right after I left, I filled out my claim on Asurion.com. Then Asurion needed me to print and send in Affidavit with a copy of my drivers license. After I send it in, they told me that my account was under a 24 hour review. After calling Asurion 5x, I found out the issue was that I needed to turn off the Find My iPhone before they could proceed. Im cancelling my insurance after this. Asurion is highly incompetent and UbreakIFix should have helped me with the second insurance claim and made sure everything was set before I left their store. Instead of having me waste a whole day on their mistake.
This was the only place around me that was able to fixy Google Pixel 3xl. Being that its such a newer phone there arent many places that have the parts available. Great customer service and was very quick. I drove all the way from Lansing and my phone looks brand new. I would personally recommend to anyone looking to get their devices fixed for a very reasonable cost.
The owner offered to stay late to fix my Note8, because I drove from Lansing to have my Note8 screen replaced through Asurion. He was done just a few minutes before close, but I appreciate his quick, efficient, friendly service! Thank you so much!! Worth the drive, and with how clumsy I am, Ill probably be back! :)
I couldnt be happier with the service and the results of the repair on on my Samsung Galaxy Note 8. I had broken the screen. In about 3 hours it was fixed. The new screen came with a new battery as part of the repair. I felt the price was fair, the staff was friendly and professional and all promises were kept. I absolutely recommend these folks.
Very good service! I brought in a PC of mine that was not working, and they fixed it the same day that I had brought it in. On top of fast service, their prices are extremely low prices, and they replace the bad parts with high quality parts, too! In the end , UBreakIFix is the best place around to get your electronics fixed!
My phone battery died this morning. I dropped my phone off and by 5pm it was fixed! Extremely welcoming, assuring, and all steps and costs were clearly stated.
Came to my home, fixed my wifes screen on her Galaxy S7, and did a great job. I also had a laptop that I spilled water on that was not booting up, so I asked Gary to take it with him to diagnose it. 2 days later, he called me and said it was working, just needed to dry out using his dehydrator. He did not charge me and the laptop works just like it used to. I recommend you go here for your electronics repairs. Great service!
Patrick was great, over delivered in customer service and speed of repair, had replacement screen in stock for us (sons phone). Great experience! Thank you! Worth the drive in on a Sunday!
Cleaned my earpiece fast and didn’t charge me. Will use them next time I need something and recommend to anyone.
UbreakIFix was our 5th place to attempt to get service on an iPhone cracked screen. We were tired and frustrated. The owner was reassuring and extremely helpful getting our insurance coverage sorted out. The screen was replaced and two other problems addressed in an hour. We enjoyed a restful lunch at a nearby restaurant that he suggested. He saved our day and sent us home with smiles and a working iPhone!
Patrick gave wonderful customer service and finished working on my device quicker than expected. Gave me realistic expectations with cost before I gave consent. Affordable prices.
Very happy with the service! I had an issue with my Xbox and I was told the problem wasn’t what I thought and we agreed to take a chance and it was a success! The quality is great and they’re so nice at the store and they want to make sure you have what you need at a great price !
I would highly recommend uBreakiFix to anyone! They were kind, knowledgeable, friendly, and had my phone fixed in no time with no worries or problems. This is where I will go from now!!! Thank you uBreakiFix!!!!!
I did a lot of research to see what place to bring my playstation. I dropped it off and they said they would run it as a diagnostic and get back to me and it would be fixed 7 days from when I dropped it off. 3 days later I received a call and they said it was the HDMI port and it would be done on the day quoted. I called them the day before the pick up date and they said it would be ready on the day they said. I then had to call them every day after that after not hearing from them and they just kept giving me bs responses saying the next day then the next day. They then said they did the HDMI replacement and it didn’t work and they were trying other things. Again, I had to call they didn’t call me to give an update. I then called 12 days after dropping it off and they claimed they were still working on it and they would let me know and they never called back. After 14 days of waiting they finally called and said they couldn’t fix it. I’ve have never had such worse service and feel like they didn’t really try to fix it. The only reason they are getting a one star is because I can’t give 0 stars. I broke it and they couldn’t fix it. I’d recommend you look at other places with better customer service and makes you feel like they did all they could.
I brought a phone in to get the screen replaced on 3/23/19. I got there at 10:20am. They said it would be about 2 hours. No problem. Thats what I had read. 2 hours, go by and I check back in with them. Not done yet. No problem. Ill shop a little more. This continues for 3+ hours. They finally hand me back my phone and tell me to call Assurion. THEY BROKE MY PHONE! They were completely UNwilling to do anything more. The Verizon store nearby told me to go back and tell them to fix it. When I went back, they said they didnt have the parts...YOU ARE A PHONE REPAIR PLACE! 5 hours later, Im without a phone. Mind you this is a business phone and we cant really be without it. Assurion is replacing the phone but what a joke. I will NOT be bringing a phone back to them. They should be called IBREAKANDIDONTFIX.
The ubreakifix staff was very helpful with our phone issues. Service was prompt and pricing seemed fair
Ive been here 3 times. 2 out of the 3 visits, they quoted one price over the phone, and gave me a higher price when I get there. Im not sure if its intentional dishonesty to draw people in, or just poorly trained staff. Either way, Im done with them.
My pixel 3a screen was completely shattered and they fixed it in just over an hour. Fully tested it and make sure I saw that everything worked. Super nice staff, highly recommend!
Great place great people did a very good job fixing my phone and did it in less than 2 hrs after I walked in! Thank you great job guys!
Brought my phone in recently to see about getting the charge port replaced. They ordered the part and attempted the repair. Unfortunately it didnt work due to some underlying damage they discovered. And they didnt charge me a cent!! Great and helpful group of folks at this shop. Ill definitely be back if I need any future phone repair(s). Highly recommned!!
Fast and friendly service. Pricing was good for iPhone screen replacement. I liked that they sent me a text when the repair was done in less than an hour.
Will never go to this store again. Their online system sucks and doesnt tell you if the parts are in stock at a particular store. When i got service done at this store, they completed services on my device without asking and tried charging me for it. When i called in to see what options i had, the store basically lied to corporate stating I knew beforehand of the services that were going to be done. I cant believe that Google would be okay with this type of behavior.
Could not express enough how GREAT they did at fixing my iPad. It turned out that it was not an easy fix...but they stayed with it until they got it done... right! And they didnt charge me any more for it, even thought it was a much bigger project than they thought ti would be. Way to go uBreakiFix! Im a raving fan!
Awesome people to deal with only complaint is I never got a call...but I also didnt have a phone so can hardly blame them! Theres a really nice easy device tracker on their site so I still was able to tell when it was done. Definitely will be back if I ever have an issue again.
They did an awesome job fixing my phone and very quick too.
Thought I would have to buy a new phone after mine was ran over by a truck. They were able to repair and save me a ton of money! Very happy with service.
This place did an amazing job! Fixed my daughters iPhone 6 for a reasonable price and under an hour. The customer service was great!
They were quick and worked with my version insurance to take care of my needs. They were knowledgable about other phone issues I have and gave me advice on what to do nex . Guy at the front counter was friendly.
Staff was great! They received the claim from our cell phone carrier and fixed it in a much shorter time than they thought
Honestly my old MSI laptop was ready to be put out to the pasture. Preliminarily research showed it was a extensive repair. About a full hour of teardown, replace the component, and another hour to fully assemble the beast back together. Customer service was A+ and left voicemails when I couldnt get back to them on time. Thank for the good, hard work!
Had warranty done last week on my phone. Incredibly quick and the guy was super friendly and helpful. Thanks so much!!
Though my insurance, they came to my house and fixed my cracked screen in about 10 minutes. Super nice and did a great job. Highly recommend!
I have filed insurance claims on phones before and it was a hassle. This process was so much better. From going on to asurions site to picking up my phone was a little over an hour . Staff was helpful and courteous.
I would recommend this place to anybody ! They are very professional ,fast and fair on the pocket book . They replaced my screen on my iPhone and they also replaced my HDMI port on my PS4 and both fix’s were done The same day !
Great job taking care of any issues I have for my pixel 4 xl. Highly recommend!
They were professional and helpful with phone repair. I would recommend them and will use them in future repairs.
Steve did a GREAT job getting my phone repaired while I waited. I would feel comfortable bringing any phone here. Fast and courteous!
Great job identifying battery problem with Pixel 4XL, applying existing extended warranty coverages and repairing within 3 hours.
They are very reliable, friendly, and knowledgeable, my wife and I both had the batteries replaced in our cell phones, I would highly recommend them.
Great job done diagnosing and repairing my laptop. Reasonable price. Satisfied customer!
St first they wouldnt take my phone at all then i said i talked do you earlier not friendly at all. I did leave the phone after several minutes but was told they would not look at it until the next day if possible
Excellent business. Very professional. Know what theyre doing and if theyre unable to help they let you know. Definitely recommend.
They replaced the hard drive on my sons Xbox it was a good price and fair work. Id go back for sure
Good customer service. Fast service A+!!
This company has a helpful & responsive team Management demonstrates high integrity & a true customer service driven attitude.
Chase was great he was able to fix my phone and didn’t flinch at making calls to get my repair covered under a warranty that was out of state. No brainer going here they always have good prices on repairs too.
Dropped my iPhone off for a screen repair, done in a timely manner, and it works great!! I was shown a couple of options, there was no sales push to buy anything I didn’t need, just great service!
Good deal on phone repair, probably saved me about $300. Staff was friendly and my phone repair was quick. Will recommend this place in the future! :)
This place should be called, you break it, I fix it fast!!! My son has broke his Note 9 twice and both times, they were done in two hours or less!!!! Great job guys!!!
Great way to get your phone fixed fast. Friendly staff and my Samsung S8 was fixed in under two hours. Very recommended.
Gary came to replace my phone screen today. He was very friendly and professional. He called ahead to confirm the appointment and was on time. Very much appreciated.
Disappointed in the screen quality of the replacement screen on my iPhone 7. I’ve adjusted the settings, brightness, white filter-you name it. But the screen is blurrier than before and very dull, nothing is truly white and the colors are not vivid.
Same day service to get my phone fixed, polite and knowledgeable staff. Will definitely attend again
Recently I bought one of my devices to this place for service. They have provided superior customer service, reasonable price and quick return. Highly recommended for this place if need any electronic service.
Apparently on Saturdays it’s an issue to fix insurance claim iphone’s screens making a stupid excuse that their calibration mechanics are down. At both locations how is that possible
They were very helpful and fast at fixing my phone. Would use them again if ever needed. Also the price was a lot more expensive then the other guys.
We had a broken screen on an iPhone and thought we were going to lose all the photos Steve took great care of us and we were able to save the precious family photos. He went above and beyond!
These guys made sure to get it right. Initially got a defective part (which was not their fault) and they made sure to get my phone back to 100%!
My phone turned out to have several issues, and they managed to repair all of them! They were so sweet and filled me in through every step of the way.
Installed new battery in my Droid Turbo 2, extending its life for another year or two. A non stock battery, but still had my phone ready the next day.
These guys are great! Dropped of my phone and just as promised was back in the hand in under two hours. I would for sure go here again. Prices were very reasonable...
Very helpful people. They were able to run a diagnostic on my computer for no charge to get a quote for insurance and got it done within two days.
Unreal I fix is an awesome place!!! Steve is talented and fast and a great customer first guy.Take it from me, i’ve Had a few times where i’ve Needed his services and it’s always been fast and good.
Screen broke I have insurance through Verizon (asurion) took it to them in about 2 hours and my phone looked like it was brand new. The silver lining edge looked brand new too.
I walked in with my work order right when they opened. It took an hour to repair my iPhone 7 glass screen. The service was excellent!
Very help and knew their stuff. Was a quick turnaround as well! Highly recommend them.
Gary fixed my Galaxy s8 screen same day, at an awesome price. About half the price than every place I called! thanks Gary!
They were very polite, helpful and up front about the process and time frame needed to repair my phone. Great place!
My phone wouldnt charge, i brought it here with in 10 minutes its fixed and my phone works like new! Thanks ubreakifix! Awesome customer service!!
I got my iPhone screen fixed in less than a half hour! It was a good, affordable price, and I’m very happy with the results!
Steve helped clean out the charging port on my phone and replaced the glass on a iPad. Very fast turnaround.
Awesome place! Fantastic service, fixed my wifes phone right up, no hassles! Even offered a loaner phone while it was being fixed, thanks again!
They were very quick, professional, incredibly friendly, and took care of the screen on my S8 plus.
I brought a broken Wii in to get looked at, it took them a few days, but they came to the conclusion the disc was damaged, and suggested that rather than pay the 90 dollars to fix it, I go buy a refurbished one. THEY CHARGED ME NOTHING! to get my old unit back. Class Act!!!
Super quick. And great job. You would never know my phone had an issue.
Very fast service and everything looked great in my new screen for my phone! Would definitely recommend people
They are fast and do the job at a good price. This is my second repair with them and I’ll be back next time we break something at home.
Gary was really easy to work with, and the store has great prices! Thanks for making the phone fixing process easy!
If you want an honest fix and in a timely manner and not just another rip-off where you even end up without your device go to uBreakiFix.
I have a FABULOUSLY PERFECTLY fixed s20 screen! and cheaper than Batterys Plus
Very professional, nice, and efficient! Fixed my phone same day!
Fixed it when they said they would. Very knowledgeable. Plus even taught me some things I didnt know. Two guys who definitely earned this 5 star rating
Friendly. Helpful. Repair done sooner than expected. Caught a break on pricing as a return customer. Well done. Ill be back, although I hope not soon. 😋
Great communication and quick service on my Note 9. Had a broken screen and had it fixed in less than 2 hours.
Ipad needed new screen. Great reliable service. Communication was on point. Will be back for sure
Very convenient, quick and professional. Excellent service!
Polite and helpful. Thorough. They were short staffed on a holiday weekend and completed my repair in about an hour. I would recommend them.
They let me book a repair but then didnt have the parts when I went in
These guys are amazing! I saved over $200 compared to what I was quoted by another repair store! Highly recommend these guys!
Friendly service. They did not have the part I required, but they did provide me with shipment delivery info for their other location in GR. The facility was also very clean.
Steve was very helpful and replaced my charging port within 20 minutes saving me time and money.Thank you Steve!
Brought my phone in on a Saturday and it was fixed within 1.5 hours. Person was professional and knowledgeable.
Must have gotten the wrong guy because the person I talked to was a jerk. Most other people seem happy though. Unreasonable prices imo
Very courteous and did a wonderful job. Most reasonable prices around and work was done same day.
Outstanding Customer Service! The people working here really know the products and care about you. I highly recommend you giving this place a chance.
Very knowledgeable great place to get your phone fixed
Excellent work! Completed faster than expected. Would definitely recommend.
Great place!! Best prices (as I called around) friendly service, and repair was done in a hour! Thank u!
Nice staff, prompt service, new battery did not improve my phones battery life much however, but could be my phone.
Helped me out with what I needed and new screen works great.
Great service…polite, helpful, & quick!
Had an iPad mini 2 screen fixed. Perfect fit, finish, and functionality.
Very helpful. 2 hours from drop off to the text that my kids screen was fixed.
Reliable and quick. I had a broken screen so it wasn’t complicated but they fixed it in 1.5 hours!
Total reviews rating 4.6
199 Reviews for uBreakiFix 2023:
Review №1
2022-03-17This place was great. After getting multiple quotes from other phone repair stores we chose this one. Not only because they were less expensive but because they are an authorized repair facility for many different brands, so you get OEM parts. I was updated the whole time my phone was in there possession as to what was going on, which is a huge plus! Will definitely recommend.
Review №2
2022-07-12These guys are absolutely great. Fixed my broken glass and did it in a very good time frame. All I had to do was drop it off. No appointment needed. You can sure tell they k ow their stuff.
Review №3
2022-06-21Super helpful and understanding! Took less than two hours to fix my screen and I was happy that it wasnt so expensive! Cost me less to fix my screen than to fill my gas tank! So appreciative of all the help!
Review №4
2022-03-05Excellent service. Went in to get my charging port replaced. The guy took a look a the plug and said it might just need to be cleaned. He came back 5 minutes later and had the charging port cleaned for me free of charge. Will definitely return if I have anymore phone problems.
Review №5
2022-03-07They fixed my s21 ultra screen and front camera in a couple hours for wayyyyyy cheaper then any other place I called by SEVERAL hundred dollars. HiGHLY RECOMMENDED. And hey I got 10$ off because my sister pointed out that the wall paper was upside down 🤣. Good people . Great service .
Review №6
2022-04-30My boyfriend brought his phone in to get the screen fixed for an issue that is happening on almost every phone (I googled it and could scroll for 20 minutes finding different articles about the issue on the same kind of phone that came out all in the same week that the issue started happening to his) They took his phone and called me an hour later saying that they couldn’t fix it under warranty and it would be $400 because “he dropped and broke the screen”. When we went back to pick it up, we were in shock. They had completely destroyed his screen protector. It was all scratched, cracked, and air bubbles. Mind you, he has only had this phone for 3 months, and there was not a scratch on the screen protector. Without us knowing, they had called Samsung and told them that he broke his screen, so then they would not fix it with his warranty. They broke it, lied about it, and called Samsung behind his back and lied about it to get him out of his warranty for an issue that is happening to everyone with this phone right now. I will never be returning and would not recommend this place to anyone.
Review №7
2022-05-07I set an appointment and came in today (saturday) because something was wrong with the connection of the screen on my HP laptop. In the first five minutes of being in the store, the guy who was helping me made 4-5 excuses as to why he might not be able to fix it.As he continued to ask me way too many questions and started gathering information that I had provided online prior, he asks do you have the power cord? I said shoot, no I forgot it. He continued to ask even more questions and about 5 minutes later he informs me that they wouldnt start working on until I brought them the power cord, which he knows wouldve taken me days to get. (btw, all the other computer repair stores Ive worked with have power cords on hand)All in all, just a bad experience in just the first 10 minutes of interacting with this store. Therefore, I canceled my appointment, grabbed my laptop and walked out. Just the look of the guy at the front desk was enough for me to not want to work with them.
Review №8
2022-03-07Broke my entire screen that my phone wasnt responding. Went in around 2ish and they said they have it ready by 4. They game me a quick text around 4 and BAM fix like brand new. Was really happy with the service and how quickly my phone was fix.(Side not I had a Samsung galaxy 11+)
Review №9
2022-04-26Phone fixed in under an hour and was even less expensive than the initial quote! This is my new go-to place for phone/laptop repairs from now on!! Great work!!
Review №10
2022-04-18Fast service. Great work. Excellent prices. They are wizards at replacing phone screens and flawless application of a liquid screen protector