Ufuri Pet Salon in Port Huron
Categories
Location on the map
Port Huron, St. Clair County, Michigan, US
From the business
Accessibility
- Monday:Closed
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:Closed
So I worked here for about two weeks. Worst management ever! The owner told me that if I quit my other job she would give me full time hours. Sure enough I ended up quitting my other job. The next day I went in and she fired me! And because I wasn’t in the system yet, she refused to pay me the remaining money she owes me. On top of that the way she talked to the employees and the customers was horrific. She is also very rough with the dogs. So if you’re reading this, GO SOMEWHERE ELSE!!!!
I just moved to the area and had only been to a groomer twice, with my puppy, and only for a puppy cut. I found Ufuri online. This was my puppies first full grooming and I was a little apprehensive. I requested that he not be completely shaved. Spring did an amazing job explaining to me that my puppy has hair not fur (Mini-Bernedoodle). She reassured me that she would never cut him that short because his hair protects his skin.Needless to say, she did an absolutely amazing job. I cant tell you how many people have commented on his awesome groom, even the Veterinarians that he visited on Friday for his neutering.Just a heads up, Spring is a no nonsense kind of girl but she is very knowledgable and caring about the animals well-being and has no problem schooling their human parents.I highly recommend Ufuri with 5 star service
Id have to say Ufuri took such great care of our baby girl Dottie while she got a bath and her hair shaved. Dottie looks great and feels a 100x better already. Would definitely recommend this place to everyone!!!Again, we appreciate you taking the time to care for our baby girl. And thanks so much for recommending capstar!!! If I could, Id rate you for a lot more than 5 stars.
Dropped my dog off at a 1 o’clock appointment, received no phone call. I waited until about 4pm to call check in, in which I was told my two pups where next on the table. Then after 6pm I Showed up to location to pick up my dog (store closes at 6pm ), and was yelled at by owner saying that my dog was a last min add on and that if I wanted to wait I could still get her hair cut. Then when I tried to explain to the owner that I needed to drive back home an hour away, that I wouldn’t have the time. She looked at me and told me to go get my dog out of the back. I told her I wasn’t comfortable doing that and she yelled at me again saying if I wouldn’t have interrupted her she could have brought the dogs out to me. I had to ask her for the refund for my dog and she gave me my money with an attitude after accusing me of not paying, then yelled you can keep the extra ten… what extra ten? I have a 20 dollar tip!!!Me and my father have been bringing our dog to this woman for over 4 years and we will NOT be back. She was rude, lacking in patience and wouldn’t even listen to hear anyone else out. she is completely unprofessional.. and when I first entered the store I heard her screaming cuss words and yelling at her employees.
My dog Christopher and I had just had a poor experience at a different salon, so I called Ufuri to see if they could take my furbaby on short notice. After a quick convo about what happened, they called me back and were able to take us the same day!! We went right in, and the shop is just adorable. Very friendly staff, and they groom your pet right out in the open instead of behind closed doors. She made food recommendations for Christopher, and really just made us both so comfortable after having a stressful experience earlier that day. We have definitely found a new home, and will be back on a regular basis. Thank you so much!
Great experience for our 3 month, 1st timer, Goldendoodle. Lucy was a hot mess when we walked in and up to her usual puppy antics. Spring did a wonderful job with her, being very patient and caring, getting Lucy to settle in. Spring also spent time with me, showing the correct way to groom a Goldendoodle, which I have been doing wrong. Thank you for that.The cut was perfect when we picked up Lucy! Couldnt ask for more.Highly recommend, as the staff was terrific, place was clean and neat, and Lucy wanted to stay.Second appointment has already been booked.
I am fairly new to this area. I took my Persian in to have a Lion Cut back in July 2020. The staff was so kind and caring. I was told that my cats eye did not look good to them and to make an appt. right away to be seen. Thank goodness for this push as the eye turned out to be cancerous and had to be removed immediately. I not only had a clean beautiful cat, but the quick and experienced staff probably saved her life. I will continue to take my fur babies here. 5 star hands down.
Ive been going to Ufuri for years. They are always prompt but never rushing. They have taken the time to make sure my animals are comfy and as little stress as possible. I had a bad experience at the large chain in town many years ago and tried ufuri going for something less traumatic for my babies and they did not disappoint! It was an entirely different experience. The groomer is patient and kind but also firm about what is best for my furbabies. They WILL put your pets health and well being first. Thank you for taking the time to help us be the best pack we can be
Spring & staff were great with my sassy pitty girl. We had been trying to find someone to clip our girls nails since covid shut things down, she absolutely HATES getting her nails done and nothing we have tried as worked. Spring was able to get us in day of and worked with us knowing and understanding our girls anxiety is real. This was our first visit but plan to become regular customers! We cannot thank you and your staff enough!!
So happy I stumbled across this gem!! This groomers is by far the best groomers I’ve been too! Priced fairly, friendly & knowledgeable staff, clean environment, & offers great services. I brought in my golden doodle today for a grooming and this groomer has exceeded my expectations!! Absolutely wonderful job!!! I usually use petco, not anymore!!! I will most definitely be coming back to Ufuri ♥️ I highly recommend them!
This was my second experience with Ufuri, and unfortunately, I can not make a positive recommendation. The clerical staff is welcoming but in both of my experiences the groomer (perhaps the owner?) was very rude and belittled her clients on the appearance and condition of their pets. My dog had played in woods and had minor matting, which I explained on the phone beforehand. However, the groomer actually made me come inside and gave me the, have you ever brushed your dog? comment, and mockingly taught me how to brush a dog. I could understand if a pet had been neglected, but this is not the case. Groomer stated she will do what she wishes to your pet, despite what you ask. If they are unwilling to groom my pet as I ask (what I am paying for) I will gladly go somewhere else.
My groomer didnt have any availability to do my Yorkie so I scheduled my yorkie with Ufuri pet salon. What a mistake they did a terrible job and charged me more than my normal groomer. I will never take my dog back to Ufuri EVER. I had to spend 2 hours fixing their mess.
I had the most unfortunate experience at Ufuri. I had really really wanted to support a locally owned business rather than a big box store. I stopped in without my dogs a couple of weeks earlier to check out the place and all seemed pretty good. I made my appointments and arrived a couple of minutes early. It was nearly 10 minutes between the time I walked in the door and then walked back out - that is how long it took to get my dogs checked in. I was told it would take between 2 and 4 hours... a large window but it usually takes at least 3 hours from my experience. After 4 1/2 hours, I call the salon and was told they were just finishing up my dogs. It would take 10-20 MORE minutes but please give them 30 to be safe. When I arrived at the requested 30 minutes, both of my dogs were still being groomed. This was now pushing 5 hours! What were my dogs doing for the majority of those 5 hours??? they were in a crate!!! After I got them home and inspected their cuts, I can only say they were the worst grooms I have ever had. While I REALLY REALLY Wanted to support small business, I will NEVER be taking my dogs there again. There are NO reasons why a (crappy) groom should take 5 hours. If the salon does not have enough help to do a good job in a reasonable amount of time, the customer should be given the option of rescheduling. Originally I was told the reason for the delay was that they had a groomer quit that morning. In the owners response below, it seems the reason is now because of a water leak. Regardless, dogs do not need to be stressed for 5 hours in a crate.
Today was my first time bringing my standard poodle to Ufuri. All my past experience with groomers has been at petsmart. I was immediately impressed from the time I walked in that my dog wasn’t anxious and was comfortable there. We were greeted and cared for well in picking what poodle cut we wanted and I was even more impressed upon returning to see my poodle with a show dog quality cut. I will absolutely be returning to Ufuri!
She did a good job on the hair cut. My dog is rat terrier/shitzu and she has a little mustache and I told her to just trim it. When I got and after I paid I realized she cut all of her beard/whiskers off. My dog has zero whiskers left. Not very happy with that experience now just waiting for them to grow back. :(
Not impressed At. All. Ive never had a worse groom for my dog......ever. I asked for her to be shaved, she wasnt. She was there for over 4 hours before she was groomed, and my dog wasnt even started when I went to pick her up. Found another groomer who re-groomed my dog 3 weeks later, and what a difference!!!!!! Save your money.
Made an unexpected visit to Ufuri and met downstairs neighbors today when I discovered that my cat was stuck in their ceiling. Yes, seriously. The Ufuri team was understanding and helpful (and kept their social distance!) as we tried to corral Karen, a task made even more difficult than usual by the fact that she is deaf. When finally liberated from the drop tiles, Spring gave Dusty a bath and nail trim pro bono, something especially gracious considering the circumstances. I cannot say enough how much I appreciate the Ufuri folks for their kindness today.
I was a walk in client for a nail trim. I didn’t catch the persons name who did Sasha’s nails, but she was very friendly and treated Sasha like her own. Immediately started talking to her and giving her attention. Luckily she’s a people lover! Sasha didn’t care for the motorized trimmer, so they had to take her to the back to put her on the table, and they were able to finish all paws. Nails look good and we are satisfied!
I have two westies. One is good and the other is the “problem child”. I was very impressed on how they handled him. Other groomers gave up because he will not let anyone touch his face. Not only did he get a great cut but groomer also gave us tips on how to handle him. Will definitely go back.
Our labradoodle was brought in and although the staff was kind, the owner was rude and abrupt combing at his hair without any concern for him. Had been offered and accepted to have a little dye put in. Paid over $90 in all.They were over an hour late having him finished while he cried in a cage. He was still wet with the dye in his ears and all over his skin, its now two hours since hes been home and he is still shaking.Horrible.
I have the wonderful oppertunity to start working their knowledge is the number one thing that is stressed here. She knows so much about grooming and animals it amazes me. Her groomers are expected to know just as much. The caliber of work that comes out is show dog professional. Even when the dog is a designer dog.
My dog use to HATE going to the groomer at petsmart. I never realized he was so stressed about it until I took him to ufuri. Suddenly he was calm when I picked him up and almost didnt want to leave! I love this place. Theyre also almost half the price that PetSmart was.
I would love to be able to give you a better review. However unable to do that since the 3 times I have gone downtown to check out your place you are never open! You have a be back at this time sign in your window. I even shopped for awhile stopping by again after the posted time. Still closed. I would rather not go to petsmart. May i suggest you hire someone to stay open if you need to run errands.
The absolute worst! Any good reviews here, must have been made by the owner and their family. No self respecting pet owner would take their baby here. They are incapable of following simple instructions and theyare rude in addition to being incompetent. Then they dont stop calling a year after you have asked them to please stop. Run! Before they turn you pet into a clown .
All about the ANIMALS! Pleasant experience for us humans also!T.y. for your responding to my concerns. Since I had one GREAT experience and one NOT so great.... I feel ots only fair to give you another chance....but sadly AFTER covid...if there will ever be an after stuid COVID.
My dog was nervous about going to a new groomers so he had an accident and pee on floor lady thought it was the end of the world i asked a question about a service and was completely ignored and rushed out of there let’s the stray dog run around knock things over just terrible experience never coming back and would never recommend
Total reviews rating 4.4
104 Reviews for Ufuri Pet Salon 2023:
Review №1
2021-12-23Ufuri Pet Salon is my favorite! They’re very reasonably priced and they have healthy dog treats for only .99!! The staff is super friendly and trustworthy and will treat your babies as their own! Tank gets so excited when he’s there, and they even gave him a bandana!
Review №2
2021-08-20Ufuri has always been our go to. We have an Irish doodle and a boxer and our doodle is a lot to work with🤣 they always handle him well and show us new tips and tricks and products to help make all of our lives easier. More recently we dropped the dogs off and as a joke turning her pink was thrown around. I was down for whatever, shes 10 years old and could use the spunk. But when she came home I about cried at how adorable it looked! Her allergies got in the way of the total pink idea. But they were still able to work with it and make her look like a pup again! 10/10 recommend, I will not be taking my dogs anywhere else.
Review №3
2022-02-18They are fantastic with your pets. My Luna was so nervous to get her nails trimmed at the vet that they would have to even sedate her, but here she is calm and lets them trim her nails with no problem. I love them so much and highly recommend them. Wonderful and helpful staff, and very reasonable prices.
Review №4
2021-12-07Did an amazing job. Was able to take all 3 of my kitties at one time and save me trips. They looked so good, their ears cleaned and nails trimmed. Since they r short haired there was no need for a trimming.
Review №5
2022-02-19I brought my very reserved senior cat for a much needed shave and was astounded by the result! He was an angel while he was being shaved. They made it look so easy. He turned out to look so adorable and he is very happy. I will definitely be returning. I recommend Ufuri Pet Salon.
Review №6
2021-10-05My Beasty Boy just loves to get all groomed up. Hes always smiling from ear-to-ear when I go back to pick him up and they take such good care of him.Spring is absolutely amazing with my fur baby and I love it!Thank you I appreciate everything you do for my dog it truly means a lot to me.
Review №7
2019-11-14A 5 year search for the perfect groomer is now over! We have 3 Great Pyrenees & 1 Komondor. There wasnt a groomer within 100 miles that could handle them - - until now. So happy with not only the service itself, but the outstanding customer service as well. A+
Review №8
2021-03-26My pitbull is a handful on his best behavior!! They did an amazing job trimming his nails they were able to get all of them witch never is possible. Thank you guys so much.
Review №9
2021-11-19Loved the friendliness and knowledgeable staff here. They are priced very reasonably, and even my dog that doesnt like people seemed to love them there. I would highly recommend this place
Review №10
2022-01-14Today was my Goldendoodles first appointment with Ufuri Salon and I have to say that the groomer Spring not only gave the best haircut my doodle has had but, she also took the time to teach me how to properly brush him. When I picked my doodle up I felt like he had been at the spa or on a play date!