Unicars Honda

---

Name: N**** N********
Date: 2024-06-20 05:01:06
Rating: 5
Comment: Excellent service! Derek our sales representative really showed professionalism and Carlos was so helpful and patient . Thank you Unicars Honda!

---

Name: L** R******
Date: 2024-06-16 01:37:30
Rating: 5
Comment: Always have my car serviced at unicars honda. Excellent service to my vehicle and me also.Benjamin is the best. Service department is always through.

---

Name: S******** A********
Date: 2024-06-14 02:26:44
Rating: 5
Comment: Jesus helped me in the service department and my car was fixed very quickly and professionally.

---

Name: 8*****
Date: 2024-06-11 15:48:00
Rating: 5
Comment: Fast service, great customer service as well

---

Name: f********
Date: 2024-06-09 18:47:03
Rating: 5
Comment: Needed new wheels and Francisco at Unicars Honda made the entire process so enjoyable! Very great team all together, I was well taken care of and definitely recommend this spot for anyone in the market.

---

Name: T** A******
Date: 2024-06-09 05:18:18
Rating: 1
Comment: My wife dropped off her 2019 Honda Accord for general maintenance, oil change top of flights replace filters. Basic stuff right. They called me, the husband saying car is really for pick up they told me what the did and Said I owe $----.--. so I went down there to pick up my wifes car. On the bill it says they replaced air filters. I told them the car has an after market K&N performance air filter. That I install my self. Service writer ask me if I wanted the K&N air filter, I Said,yes, why . The service writer said, Oh the tech should have it at his station. They then said all of the managers went home for the day and they cant issue a refund for the standard filter they put in my car. Then they gave me a no name brand air filter and tried to say that this is a k&n filter my old one. And itwasnt.

---

Name: B**
Date: 2024-06-06 19:33:33
Rating: 1
Comment: Do not go here, went in for an oil change and they broke the attachment for my hood. The person doesn’t even work there anymore and the manager won’t do anything about it.

---

Name: S***** R****** F******
Date: 2024-06-05 19:06:24
Rating: 5
Comment: Jeremy was awesome and very attentive to us 😃

---

Name: h***** b****
Date: 2024-05-31 20:49:05
Rating: 5
Comment: The Unicars Honda sales representativeswere courteous, knowledgeable and professional. Derek was a pleasure to workwith.

---

Name: J**** c***** c********
Date: 2024-05-31 18:30:40
Rating: 5
Comment: I just want to thank you guys you guys have great customer service Im so happy with my new vehicle.

---

Name: J****** T******
Date: 2024-05-28 17:00:34
Rating: 1
Comment: I Highly recommend looking elsewhere. Fiesta Kia and other local dealerships have much better service, and give you better offers. Also the toys in their kids area are stained black and appear to have never been cleaned, which is pretty telling of how they maintain the inside of the dealership in general.

---

Name: M**********
Date: 2024-05-25 15:39:47
Rating: 2
Comment: I have never had an issue before but I’ve had two recent encounters and the gentlemen inside have been so rude like Rigoberto. I am no longer taking my Honda to this location. I felt like I was bothering the staff at this location just for a brake light that unfortunately can only be fixed by Honda. I do want to thank Vanessa from Customer Service who has been very helpful to get me in sooner to get my brake light fixed.

---

Name: J V
Date: 2024-05-23 16:12:09
Rating: 5
Comment: Great customer Sevice provided by Rigo and Carl at Unicars Honda.

---

Name: D**** R****
Date: 2024-05-20 22:25:53
Rating: 1
Comment: If I could put zero stars I would, my wife and I went to go buy a “certified preowned vehicle” and turned out to be a lemon car. Not even 2 weeks after owning the vehicle all warning lights on the dash came on the car and when I tried to go a little faster the car would cause a jerking motion almost wanting to go into limp mode. After calling them about the situation I took it to the dealer and later on the same day they told me that the car needed an engine replacement! The car was fairly new and only had 44,000 miles on it!! To top it off they wanted me to pay for the loaner vehicle and they were making it a big deal and almost not releasing me the rental until my wife and I went and made a scandal. To this day we still don’t have any update of our car and it hasn’t even been touched yet! Very disappointed with whole experience if I could take back my money and decision making I would!

---

Name: C****** i****
Date: 2024-05-20 20:24:24
Rating: 1
Comment: If I could leave none star I would .. terrible bad customer service I will never buy a car here again, my car is still not one year old and it’s giving problems apparently one cares about my problem

---

Name: S**** C********
Date: 2024-05-18 16:46:26
Rating: 5
Comment: Very friendly on the phone and in person. The problem on my car was fixed and I was made aware of step of the way. Very happy with the service.

---

Name: B*** K*****
Date: 2024-05-16 16:43:12
Rating: 5
Comment: Best experience. Every employee was so patient and helpful and knowledgeable . Will definitely come back to them .

---

Name: F*** M
Date: 2024-05-15 22:18:17
Rating: 5
Comment: Easy and surprising ability to make things happen. Love my SUV

---

Name: J**** L****
Date: 2024-05-13 06:22:59
Rating: 5
Comment: Mark Barberos (advisor) and the rest of the service team provided outstanding service. Your time, dedication and thoroughness in making sure our vehicle service was done within the time given at the time of check in was much appreciated. As always, I will continue to recommend Unicars Service Department. Thank you all!

---

Name: C****** D********
Date: 2024-05-12 16:55:46
Rating: 5
Comment: Ricky helped me with all my car needs, he was very knowledgeable and explained what my car needed. He was able to get me in and out the shop with ease and swiftly. I appreciated all the help he gave me.

---

Name: J******* V**********
Date: 2024-05-10 01:48:57
Rating: 5
Comment: Great customer service. Great service on my car every time I take it in. Done in a timely manner. Thank You!

---

Name: N**** A*******
Date: 2024-05-09 16:43:16
Rating: 5
Comment: Great service. Jeremy discussed in detail the necessary servicing and the suggested servicing since I hadnt driven my car much in the past two years. I appreciated his time and explanations about what type of servicing my four year old care with extremely low miles should receive. The servicing was completed on time and the car returned to me having had an exterior wash.

---

Name: A*****
Date: 2024-04-30 15:53:14
Rating: 5
Comment: Ricky is always awesome. Not only that, he is brutally handsome and must have a genius level intelligence. Id even go as far as saying, he is probably the coolest guy I have ever met! Keep up the good work Ricky! Thanks for always looking out for us little guys!RICKY FOR PRESIDENT 2024!

---

Name: I**** V*****
Date: 2024-04-25 22:42:49
Rating: 1
Comment: Worst dealership in the valley! Went to take my car to get an oil change and the service guy told me it would be ready by 12. I show up at 3 and they never even touched my car. Then he tells me it will be a 1.5 hr wait if I wanted to wait for it! These guys are a joke!

---

Name: P*** S
Date: 2024-04-10 19:26:19
Rating: 1
Comment: Forget about trying to reach the service department or really anyone for that matter. Theyll either not answer or keep hanging up the call. Had to go in person to make an appointment

---

Name: M**** C******
Date: 2024-04-06 15:44:46
Rating: 5
Comment: Great sales team. Finance person is exceptional. Staff goes above and beyond.

---

Name: D**** W*******
Date: 2024-04-02 15:45:03
Rating: 5
Comment: Had a bad battery dealership said it was under warranty replaced it for free cant beat that great service

---

Name: R** C***
Date: 2024-03-31 15:09:37
Rating: 5
Comment: Friendly knowledgeable staff. Delivered car in estimated time.

---

Name: N****** D*****
Date: 2024-03-30 22:42:48
Rating: 1
Comment: I’m not sure what is going on with service lately. I have been going to this dealership for 5 years and in the last couple months it has become impossible to get through to service to even schedule an appointment. You have to schedule online yet no one tells you that when you are put on hold and hung up on repeatedly. I tried this for about a week then finally went online to schedule when I called to complain and someone in sales told me to try scheduling online. I did receive a call back the next day to confirm my appointment. Once I arrived on a Saturday morning there was a line of about ten people with only two service guys working to check people in. They were in zero hurry and I was told my oil change and tire rotation would take 3 and a half hours!! it actually ended up taking 4 1/2 hours and they only let me know it was done because I messaged them.I suggest if you plan on buying a Honda and having service head over to the Honda dealership in Cat City. Or just don’t have service done at this dealership at all unless you have tons of time to just sit around waiting for your vehicle.

---

Name: M****** A******
Date: 2024-03-26 17:20:30
Rating: 5
Comment: Had a great experience at Honda. Purchased the vehicle I wanted. Customer service was great I walked out of there with what I wanted.

---

Name: J**** l*
Date: 2024-03-25 01:46:57
Rating: 5
Comment: I would like to say thank you all to G, Ana, Elvira and also Alex too were helping me to get this car ! We love the car ( Honda Pilot) very much ! Thank you UNICAR HONDA !Lien Nguyen

---

Name: C**** M******
Date: 2024-03-23 08:06:07
Rating: 5
Comment: Im very appreciative of the service. My service provider addressed all my concerns, checked my car in abd arranged for shuttle service. My was car done timely without an appointment. That made my day being that life is busy so I now have one less thing to worry about.

---

Name: A*** R******
Date: 2024-03-21 21:42:49
Rating: 5
Comment: Great customer experience and the sale was Quick and Easy.

---

Name: T***** A*********
Date: 2024-03-20 14:36:36
Rating: 1
Comment: Why do they give you an appointment for an oil change? Do they tell you 7 others will be in line for your appointment? They do not value your time at all.

---

Name: S***** H********
Date: 2024-03-18 17:13:58
Rating: 1
Comment: Their Service Department is horrible. While the gentlemen working there are nice, the service is ridiculously slow. Simply getting checked-in, is an endeavor. Just last week, I had a scheduled appointment to replace a roof rack. I took it in at the appointment time, only to be told they would need to reschedule me, since they didnt have time. Keep in mind, this was an appointment. When I finally dropped it off today, it took at least 20 minutes to get checked in, due to a long line and only having two advisors. Ive also been on hold for over 20 minutes at a time when calling them. This is not a failure of the advisors, but rather bad management. The management needs to properly staff the service department, so the customers are helped faster and the advisors dont feel overwhelmed.

---

Name: C******** G****
Date: 2024-03-16 19:24:12
Rating: 5
Comment: Thank you for taking us in without an appointment. Starting your day with a dead battery is not a good start.

---

Name: J*** H****
Date: 2024-03-13 15:49:12
Rating: 5
Comment: My entire expierence was amazing! This was one of the easiest auto purchases I have ever had. I would highly recommend to anyone looking for a new or used car to stop by Unicars Honda!

---

Name: F********* P**** R
Date: 2024-03-09 23:04:03
Rating: 5
Comment: Unicars Service department is always top notch. The manager Karl & the rest of the service team always take good care of us. Our tire was done and they made sure to take care of everything the same day. Finished really quickly too. Left the dealership like new. Thank you for the outstanding service as always.

---

Name: M*** M******
Date: 2024-03-05 17:43:22
Rating: 5
Comment: I recently had the pleasure of visiting the Honda Dealership and I must say, I was thoroughly impressed with the level of service I received. From the moment I arrived, the staff greeted me warmly and made me feel welcome.The service advisor was incredibly knowledgeable and took the time to listen to my concerns. They provided clear explanations of the maintenance needed for my vehicle and ensured that all my questions were answered.The service itself was top-notch. My car was serviced promptly and efficiently, and it was returned to me in excellent condition. I truly appreciate the attention to detail and care that went into the service.Overall, my experience at the Honda Dealership exceeded my expectations, and I would highly recommend them to anyone in need of automotive service or maintenance. Thank you to the entire team for their professionalism and dedication to customer satisfaction!

---

Name: c****** B*****
Date: 2024-03-01 20:15:40
Rating: 5
Comment: Curtis, Justin, and Elvira are freaking rockstars!! So thankful to have gotten my car from them!

---

Name: A***** W***
Date: 2024-02-28 21:35:55
Rating: 5
Comment: Even though the process was long, I am super happy with the Customer service. Aisha was awesome. I know I spelled his name wrong. I feel the car is a great investment. Im very happy.

---

Name: G*** S****
Date: 2024-02-28 16:57:11
Rating: 5
Comment: I love going to that dealership and get everything done there since I bought my honda in 2016. The manager Carl took care of me yesterday and the tire rotation and oil and filter were done in no time without any cost to me!

---

Name: L****** R*******
Date: 2024-02-26 14:48:02
Rating: 5
Comment: Courteous associates, it was very busy i had no appt but still they went ahead and fix the bottom metal panel on my CRV,, thank you!

---

Name: D**** Z*******
Date: 2024-02-25 19:17:33
Rating: 5
Comment: Just got my new car at Unicars and it was so fun and easy my sales girl Ana was super friendly and so helpful, her sales manager Genaro was amazing and Crystal in finance was super helpful she explained everything so great ! Will be recommending

---

Name: V******* M*****
Date: 2024-02-25 07:57:30
Rating: 5
Comment: Professional and friendly. Was quick and easy. I was very pleased with everyone

---

Name: G******* K*********
Date: 2024-02-23 20:24:29
Rating: 5
Comment: Overall my visit was a pleasant experience. Brian, the sales person, was very attentive and knowledgable, we had a long back and forth interaction to decide between a certified used vehicle and a new car.In the afternoon I was back with my spouse and in the evening we drove home with a brand new CR-V. The paperwork and preparations of the car took some time.All people involved did their best to make the transaction as painless as possible. Special Thanks to Brian and his Salesmanager.

---

Name: C**** L********
Date: 2024-02-22 17:10:23
Rating: 5
Comment: Great price and service, Brandon was awesome.

---

Name: S**** S******
Date: 2024-02-16 23:05:16
Rating: 5
Comment: I unfortunately had to cancel a pre-order from Unicars; however, you couldnt have asked for a better experience! Super helpful, quick to respond, and excellent overall service. I appreciate folks like this; Ill be returning when I can, thanks to Alfredo and his support.

---

Name: R***** M******
Date: 2024-02-16 17:27:14
Rating: 5
Comment: Sales person Daniel was very polite. The experience was one of the best at any car dealership I’ve experienced.

---

Name: N*******
Date: 2024-02-10 16:45:58
Rating: 5
Comment: Ben was the best! Made my morning getting me back on the road!

---

Name: T H**
Date: 2024-02-03 19:10:08
Rating: 5
Comment: Manny, Rafa, and another sales manager from Boston were great. They made our dealership experience unforgettable. We got two great deals on an H-RV and Accord Hybrid. Unicars Honda is the place to look for quality vehicles. Their service is why we will return for all of our Honda needs.

---

Name: S** O********
Date: 2024-02-03 17:07:58
Rating: 5
Comment: Very friendly and knowledgeable staff. I’ve never felt I was being upsold on any services. Waiting room is comfortable, better available snacks for purchase would be nice.

---

Name: R***** H********
Date: 2024-02-03 17:01:46
Rating: 5
Comment: Great customer support! Ricky was knowledgeable, thoughtful and courteous.

---

Name: G****** C*****
Date: 2024-02-02 19:40:17
Rating: 5
Comment: Genaro, Anna, and Rafael. They worked great as a team and made my decision very easy to pick a vehicle that best fit my needs. I am very thankful and will look for them again when I am ready to purchase another vehicle in the near future.

---

Name: P*******
Date: 2024-02-02 18:05:54
Rating: 5
Comment: Honestly the best Honda car dealership in the valley, period ! There’s a reason I’ve been going to this Honda for +8 years & have been purchasing all cars from there. From the service department, Benjamin has always been a pleasure to work with to Nick & javier, our sales people were great and very helpful/knowledgeable to Genaro the used car sales manager that helped me and my fiancé get the best deals on our 2 cars we purchased at the same time and Josy in financing, by far did a Excellent job at explaining to me everything about my lease and I knew 100% that I was walking out of there knowing all of the important details about lease . Needless to say, I will definitely be back when it’s time for a new ride. THANK YOU HONDA TEAM.

---

Name: K**** B******
Date: 2024-02-02 17:15:31
Rating: 5
Comment: Everyone was so professional and kind. Definitely would buy another car here.

---

Name: L***** T****** G********
Date: 2024-01-26 17:50:19
Rating: 1
Comment: I been a loyal customer for more then 6 years I purchased 2 vehicles there and always since then I have take my car to do service and Jeremy always have take care of us more then great but this last time I went for a service and the new manager name Jeff and Benjamin didn’t want to help us even I still have warranty on my car they refused to do an oil change and supposedly it had to be free which is not really free because we paid $37 for the rotations of the tires, but not even that we told him if the issue is the pay the we will pay for whole amount of the oil change and they refused to do it because supposedly they want us to do another two things that the car need it which we didn’t have the money at the time to do it and we told them we will schedule an appointment to do it later because we didn’t have money to do it at this time the we only need the oil change for the moment and they still refuse to do the service with a really ugly attitude. We never experienced this before with Jeremy, which we were being customers with him since he used to work at Nissan dealership when he always treated us great and that’s the reason we decide to go to Unicars Honda because he was pretty good person and always always taking care of us, but this two people honestly with the ugly attitude they’re gonna be ending taking all the customers away for example, me, I went to Honda of the desert to do my oil change after leaving here really upset and they did the service with no questions at all and they are being so nice and polite with me that honestly I’m not coming back anymore to Unicars Honda dealership. I really don’t recommend to you guys to go back to that dealership because now, when you go to do service, they trade you like they gonna pay for your service even though you tell them that you’re gonna pay for it they don’t want to do it they refuse to do it with no even I’m sorry apologize or anything for the rudest that they are, really bad bad experience we had we tried to speak to the manager but he didn’t do anything to resolve the problem now we decided to take our car to Honda of the desert there have been taking good care of us even though we didn’t purchase the car there they have been really good and friendly and they didn’t even question us.

---

Name: M*** S*******
Date: 2024-01-25 18:10:36
Rating: 5
Comment: I was treated very well. Everyone was courteous and the service advisors got to me in a respectable time. The shuttle driver was also very friendly and courteous.

---

Name: d*** o*****
Date: 2024-01-25 04:32:49
Rating: 5
Comment: Great place, great service. Rigo the service advisor was very patient and knowledgeable, helped me out abundantly. highly recommended

---

Name: M****** S**********
Date: 2024-01-25 04:06:11
Rating: 5
Comment: Brought my car to Unicars Honda to check about a recall for a seat belt buckle inspection safety recall for belt pretensioner inspection and was taken care of immediately and passed the test and able to return home after about a quarter of an hour. Great Job checking and confirming there was no problem with my seat belts.

---

Name: R******* C*****
Date: 2024-01-24 02:13:24
Rating: 4
Comment: My car was looked at as soon as possible and I was notified what needed to be done. I was treated with professionalism and courtesy. My only complaint was I was charged $180 just to look at my car but when I shared I thought that was not appropriate they lowered it to $90 wasn’t expecting to have to pay to have them look at my car and not have the fee applied to the service which ended up costing me a bit over $300

---

Name: G***** N*****
Date: 2024-01-20 19:52:28
Rating: 5
Comment: Service man, Jonathan, is excellent.Hes very polite, friendly, and takes his time in explaing everything.

---

Name: J***** G****
Date: 2024-01-18 22:01:07
Rating: 3
Comment: I had grate service just if I would have known prior that it would take 4hr for a oil change I called and set up just didnt appreciate the long wait with no ETA I didnt mind just no communication I had to find out myself

---

Name: C**** B******
Date: 2024-01-13 19:36:53
Rating: 5
Comment: One of the best dealership experiences Ive had! We were in search of a newer pre-owned vehicle and new exactly what we wanted, but finding one near us in the San Diego area was hard. We saw one online at Unicars and were able to come to an agreement on the phone since it was a nearly 3 hour trip to the dealer from our house and we did not want to waste the trip or the time haggling for hours and potentially return empty handed. Every one we interacted with at Unicars was friendly and gracious and there was never any pushy sales tactics or attempts to pull something over once we got in the door.

---

Name: B**** G
Date: 2024-01-13 17:34:21
Rating: 5
Comment: I had a good positive experience with the advisor Rick. He did a wonderful job explaining my car situation and highly professional. He is honest and care for all customers.

---

Name: S***** L***
Date: 2024-01-11 17:07:37
Rating: 5
Comment: Sales was amazing handling this sale of our car. Finance was very knowledgeable. She was great!!

---

Name: D*** C*****
Date: 2024-01-11 01:18:59
Rating: 5
Comment: Analise Cano greeted me with a smile. She understood wha my needs were in purchasing an automobile and showed me exactly what I wanted and could afford.

---

Name: A***** E****
Date: 2024-01-05 02:50:04
Rating: 5
Comment: We loved Armando. He walked through each car with us that we were interested in, showing us how to operate the vehicle and the individual features.He was very patient with us, No pressure. He was impressive for such a young man.Rafael was Amazing, he is very knowledgeable and very informative of options in finance, warranty’s and options to best fit our concerns.We were so happy with our purchase.We left with no buyers remorse.My husband and I will be back to purchase his car soon.Thank you all for your Assistance in us.Casey was also very instrumental in his efforts in making it fit our desired monthly payment.Much Aloha,Jim & Angie Engle😁😀

---

Name: M**** S******
Date: 2024-01-04 16:52:21
Rating: 5
Comment: No nonsense buying a car. Exactly how it should be. Nick was great-Chris-Carlos made it simple-easy and not one single glitch. I’ll be recommending anyone looking for car to go to this dealership ….

---

Name: S*** M******
Date: 2023-12-30 15:25:59
Rating: 5
Comment: Serviced my Honda accord at Unicars Honda, oil, tire rotation, new tires, brake line flush, etc. Service staff is consistently great! Service is always done right the first time. Rigo was a pleasure to deal with my last couple visits. Upon my most recent visit for a flat tire my experience was elevated even higher thanks to Mark. I’ll keep coming back.

---

Name: j****** p*******
Date: 2023-12-27 23:38:00
Rating: 5
Comment: Benjamin Sanchez at the service department is always so attentive and helpful. Every visit is smooth, always in a timely manner and communication is great. I definitely recommend Unicars and most importantly Benjamin service advisor 👍🏻

---

Name: j**** p****
Date: 2023-12-24 02:44:43
Rating: 5
Comment: The service advisor, Jonathan informed me of the things that needed to be repaired. Jonathan kept me informed of the Technicians progress. My wifes car is running great. Very professional service from start to finish. Thanks to everyone involved.

---

Name: A***** L***
Date: 2023-12-20 06:47:21
Rating: 5
Comment: Rigo was super helpful and was able to squeeze my vehicle in for an oil change. He was very helpful and efficient.

---

Name: M*** T*****
Date: 2023-12-17 18:57:46
Rating: 5
Comment: The afternoon before an out-of-town trip, I had numerous system error warnings come up on my dash. When I called Unicars Honda, they offered to do a battery check on the spot, and went a step further and did a rebooting of my system, which has resolved all of the problems! Awesome customer service!

---

Name: I*** A******* R*****
Date: 2023-12-14 18:16:06
Rating: 5
Comment: It was great was really nice and helpful and explained everything and all questions I had.

---

Name: a******** l****
Date: 2023-12-10 20:41:35
Rating: 5
Comment: Edel provided an exceptional first time experience! Super helpful I was in and out of there in no time and they did a great job! Definitely will be returning.

---

Name: L*** W*****
Date: 2023-12-08 03:12:32
Rating: 5
Comment: Service was great. No appointment, new discounted battery, ride to and from work, car washed and air added to tires. I couldnt have asked for more. Thank you!

---

Name: A**** L***
Date: 2023-12-07 16:45:49
Rating: 5
Comment: Benjamin always does a awesome job he’s always out there to help customers with what they need

---

Name: k**** y****
Date: 2023-12-05 19:02:26
Rating: 3
Comment: In this morning by an a guy drive though moving my car wasnt experiens customer service..!!. Slowly by an other driver to pickup customers sevice because no ones remind him..Maybe you guys need more an other young guy to help for quick excellent driver.!! Called manytimes the lines phone from department service to fix the cars is wasnt answer. I have to wait and waisted my time is 1.45 mins !!.Bad service from managers direct silly service wasnt an of a game for fun ok!! .The parts car is low prices from Honda company, but the labors is very expensive ....I can call back to supervisor....

---

Name: M**** P****
Date: 2023-12-05 18:56:44
Rating: 5
Comment: I needed to purchase a battery. I drove in and out. I was there about fifteen minutes. Great service.

---

Name: A******
Date: 2023-12-03 17:07:10
Rating: 5
Comment: Very good service and was quick too. The person at the desk was very friendly and answered all my questions. Overall a good experience

---

Name: M******* M*******
Date: 2023-12-01 18:04:09
Rating: 5
Comment: Josy in finance and the team are the best. Always make you feel welcome. They are the best at what they do. They have the best customer service. They took care of everything.

---

Name: J******* C*******
Date: 2023-11-29 20:34:23
Rating: 1
Comment: I waited 3 hours for an oil change when they said it would take max an hour and 30 mins. Don’t come here for service. You’ll waist so much time. So disappointed.

---

Name: C******** C***
Date: 2023-11-26 17:25:04
Rating: 5
Comment: Curtis was wonderful. He answered all my questions and was helpful. He sat with me to show me all the bells and whistles on the car. Dominic was very helpful getting me the numbers and he was so friendly. Crystal made the signing process easy and she was so upbeat and friendly.

---

Name: K** R****
Date: 2023-11-24 22:06:43
Rating: 5
Comment: Wonderful car buying experience! I walked in just looking to test drive a couple of cars. I ended up finding what I was looking for with one of the cars and the price was right. They worked with me on negotiating a couple of small things and were also able to beat the loan terms I walked in with as well as offer a fair price for my trade in. I felt everyone there was very relaxed and I had zero pressure. I even had my kids with me and they were very accommodating to them as well as including them. I couldn’t have had an easier or better experience!

---

Name: N***** F******
Date: 2023-11-21 17:34:35
Rating: 5
Comment: My husband and I had a fantastic experience purchasing a new vehicle from Unicars Honda. Every person we encountered offered us their undivided attention and treated us like family - especially Eduardo, Genaro, and Junior. We will definitely be back for years to come!

---

Name: V**** H***
Date: 2023-11-21 00:25:03
Rating: 1
Comment: Worst auto dealer in the Coachella Valley! I looked up my truck on KBB to sell and got a call within 5 minutes from Unicars Honda. I dropped everything I was doing and went down there because I was told they are very aggressive with their offers since they were getting ready to open another used car lot. Upon getting there I was greeted and let a sales manager check out my truck. Other than the couple very small cosmetic details that could have been negotiated I was told there was shaking in my steering wheel when shifted into gear and the motor mounts were bad. There is absolutely no shaking in the wheel or truck when shifted into gear. This was just a ploy to get me to bite on a lower price. They offered my $3,200 less than KBB suggested selling price. Going to Unicars was a complete waste of time. Buyer/seller beware!

---

Name: M***** P****
Date: 2023-11-17 17:05:52
Rating: 5
Comment: The agent that helped me out was very kind, and walked me through the things I needed on my car. Excellent service.

---

Name: C**** W*****
Date: 2023-11-11 21:16:24
Rating: 5
Comment: Two months after buying a new 2024 CR-V at Unicars Honda, we wanted a 2nd car and looked at their Used and Certified CR-Vs and HR-Vs. We bought a nearly perfect looking Certified 2020 CR-V. Thanks to Gino and Carlos for working with us to our satisfaction with this purchase. I am very confident in the quality and durability of Hondas and am very pleased with the friendly Sales staff and the future bonus Services offered. I opted not to get the extra-cost maintenance add-ons and would have liked to have skipped that sales talk in the Finance Dept, but realize those offers must be presented.

---

Name: I***** M*****
Date: 2023-10-26 20:44:36
Rating: 5
Comment: Perfect service, I was greeted immediately by one of the salesman and they let me know what exactly what they have on the lot. If they didn’t have what car I wanted they didn’t tell encourage me to buy a car I didn’t want.

---

Name: M******* H**
Date: 2023-10-25 19:22:00
Rating: 1
Comment: Sale stuff won’t even give you the price with taxes titles and fees. Managers seem to not know what’s going on. I did like the one salesman that was there before but he left. Seems like the new people don’t know what’s going on.

---

Name: S**** R**
Date: 2023-10-25 19:15:21
Rating: 1
Comment: The people in Unicars Honda mislead us in regards to the trade-in value and the sell value of an existing lease we have with them. Very disappointed at them. I have been a Honda customer for years, this was the first time I experienced such misleading interactions.

---

Name: K***** G******
Date: 2023-10-25 17:00:27
Rating: 4
Comment: They got me in right away for an unexpected battery replacement. They were busy but accommodating. My only problem was with Honda warranty on my battery that was replaced under warranty less than a year ago. Since car was not under warranty any longer, they did not honor a 36 month warranty on my fairly new battery or give credit of any kind. Hoping my current battery I just paid for lasts a bit longer. 🙄

---

Name: V**** R**
Date: 2023-10-24 20:06:42
Rating: 1
Comment: I had the absolute worst experience here. They lie about what is in stock just to get you in the door. I wasted an hour of my time this morning going to i10 Honda to look at a new Honda Pilot which was on there website as in stock and when I spoke to Rosangelica last night, it was available. When I messaged this morning, there was no mention that it wasnt available. Upon entering the showroom, I waited for them to bring it up to the service drive to have a look and there was nothing to show me. Why not just say that up front and prevent the aggravation? Just another Honda dealer jerking you around.

---

Name: D**** Q*******
Date: 2023-10-24 03:45:29
Rating: 5
Comment: Thank you for providing services for our needed vehicle battery replacement. We our once again happily driving our HRV in this beautiful paradise called Coachella Valley.

---

Name: R******** P****
Date: 2023-10-23 19:52:33
Rating: 5
Comment: Amazing customer service I received from Genaro one of the sales manager at unicars Honda he was very helpful and patient with me to help me get the best deal extremely happy with my new car.

---

Name: F****** G*******
Date: 2023-10-20 06:15:12
Rating: 5
Comment: Jeremy was very nice and stayed communicating with me through out the day. He has great customer service.

---

Name: M* D****
Date: 2023-10-09 03:48:49
Rating: 5
Comment: We have purchased two vehicles from Unicars within the last 3 months. We plan to return again and again as their sales and service are the very best. They only sell used vehicles which are inspected and confirmed to be of the best quality, and their new inventory speaks for itself. This trip we met a very friendly and genuine salesman - Eduardo. He has a heart for the customer and the knowledge to help buyers make a great decision. We found the right vehicle, but Genaro put us in the BEST vehicle. He saved us money, and best of all, got us BETTER financing. Crystal put all of our paperwork together quickly and efficiently. I have always been told that the people at the car dealership are NOT your friend - they’re there to sell cars. It has been our experience at Unicars that you feel heard, cared for, and genuinely respected. This is something I have never experienced at any other dealership. Thank you, UNICARS for continuing to be the best in Southern California!

---

Name: M**** R***
Date: 2023-10-07 20:45:51
Rating: 5
Comment: The reception by the service technician was sincere and courteous. He placed the interior sun visor on the front window as I requested when the car was parked pending my pick up. On a prior visit this request was ignored. Small things really matter.

---

Name: S*** H*****
Date: 2023-10-06 18:55:37
Rating: 5
Comment: I am familiar with a lot of the dealers in the area and it is always a pleasure to bring my car to Unicars. I typically work with Dan in service and he is pleasant and friendly and more importantly treats me fairly. My vehicle is always returned clean.UPDATE: I had a recall on my Ridgeline so I was back at Unicars. Once again I had a great experience. This time I worked with Anthony. I had an appointment and they were delayed in getting the work done but Anthony made sure I was not inconvenienced for the delay and got the job done right. Jose also did a great job checking me in and making sure everything was ready when I picked up my car.UPDATE: Went back for normal service and again was treated exceptionally well. Thanks Unicars for the being consistent.UPDATE #2: Time to get my car serviced again and my usual excellent service writer Anthony has moved on, but I am happy to say my new service writer Benjamin did a great job and was able to get me back on the road quickly. Unicars continues to hire great people and take care of their clients.UPDATE #3: New service writer and same results. They have a great team and provide great service.

---

Name: T** H***
Date: 2023-10-06 18:08:57
Rating: 5
Comment: My vehicle was in the repair shop for nearly two weeks. Durng that time, Ricky Persaud, Service Advisor in the service department kept me continually updated on part issues, insurance agency estimations and feedback from the insurance representative. When the work on my vehicle was completed, Ricky took methrough what work had been done and how the cost for labor and parts worked out. I would highly recommend Unicars Honda, the overall service departmant and Mr. Persaud and his work to my friends and associates. Thank you. Tom Hurd

---

Name: Y***** M******
Date: 2023-10-05 02:30:00
Rating: 5
Comment: The Best Sales customer service 😍I am very thankful for all their helpSo happy with my new car!!Thank you Genaro, Carlos and Daniel you guys are the BEST!I feel like home when I am there with you guys😀

---

Name: A C
Date: 2023-09-28 04:25:36
Rating: 1
Comment: Made my wife and I wait 2 hours just to let us know that they weren’t going to able to help us out after telling the worker there what our budget was. Something they could’ve told us in less than 30 seconds. But no, they think having your time wasted is the better way of doing business. What a bunch of professionals. Thanks for absolutely nothing.

---

Name: A***** M*******
Date: 2023-09-27 16:08:47
Rating: 2
Comment: Very disappointed by the way the manager or general manger runs service center. As a previous customer and first time buyer for Unicars Honda I will no longer be bringing my vehicle to be serviced. At least the customer service rep was honest to let me know if I don’t have any payment to do to my car other than a free oil change, a backed up appointment will be serviced sometime of October 15. This is very sad and very disappointing. Glad to know unicars honda is committed to only making themselves happy and not the customer.

---

Name: T** E******
Date: 2023-09-26 16:17:45
Rating: 5
Comment: Appointment was early but taken right away. Needed an add on service which was taken care of late in the process. Staff exceedingly proficient and courteous. Excellent experience

---

Name: G******** M*******
Date: 2023-09-25 15:42:55
Rating: 5
Comment: Sales person was really helpful as well as the Maneger he came out and introduced himself and help explain the features of the car I was looking at

---

Name: O***** A******
Date: 2023-09-21 16:26:00
Rating: 4
Comment: I will admit my first part of my experience was not the best… I had a 12:30 appt asking for an oil and filter change, tire rotation, to check and advise on a patch on my left rear tire, and to check and advise on a sound my CRV was making. I dropped it off for most of the service but came back the last hour just to see how it was going. I checked in again at promise time of 4pm and was told they needed a little longer, no worries, I told them I was happy to wait and make sure that things get done properly than for them to rush. I get called back up around 5:15 and was told not a single thing got done to my car. I was surprised and honestly a little upset. I live an hour and change away, so getting here isn’t the easiest, giving up time for a service is understandable but now I would need to bring it back the following day and make another trip. THANKFULLY, my service adviser Ricky, was understanding, he apologized for the inconvenience, and he made things right for me. He is the reason I will come back for my next service knowing I will be taken care of, things will be made right if they go wrong, and that they have my best interest at heart when working on my car and that it will be taken care of. Management, If you are reading this, please give Ricky a pat on the back and a raise, im sure he has way more worse experiences that he has made right in the end satisfaction g the customer and making sure they return again and not gotten the recognition. So again, please give Ricky a raise, a promotion, anything, to show that he IS taking care of the customers and making sure things are right in the end and that they want to return again. :)

---

Name: D**** B***
Date: 2023-09-20 16:04:06
Rating: 5
Comment: Excellent service work on my daughters Honda Civic - Ricky the service advisor was super. His communication was excellent and our vehicle was ready on time and all the issues were completed perfectly!

---

Name: V****** V***
Date: 2023-09-14 15:56:53
Rating: 5
Comment: Great service, kept me informed about my vehicle status at all times. Quick service.

---

Name: M*******
Date: 2023-09-09 03:44:49
Rating: 5
Comment: Excellent service. Drove 1 hr and a half to the dealer and it was worth it. Very professional! Rafa and G were awesome.

---

Name: a*** a******
Date: 2023-09-08 00:49:14
Rating: 5
Comment: This is an excellent dealership. I would recommend family, friends or anyone looking for a vehicle to head to Unicars. I personally met with Anthony, Marcos, Genaro and Rigo. I was in and out of the dealership with everything completed in 2.5 hours. The process was very smooth and all my questions were answered by the staff. 10/10 I appreciate all you guys did for me!

---

Name: D***** M*****
Date: 2023-09-07 16:11:52
Rating: 5
Comment: Benjamin and his team was very helpful courteous and polite they got my car to stop shaking and and run properly I will be coming back to finish the rest of the repairs for my tires are still squeaky but all in due time I will be going back to Benjamin for my vehicle needs thank you Benjamin

---

Name: J**** R***** Z*******
Date: 2023-09-05 15:48:22
Rating: 5
Comment: It is the best experience I had at dealership. They were very helpful so I could choose my car and worked with me to get the best deal. More then friends, they treated me like family.

---

Name: M**** G*******
Date: 2023-08-28 14:51:41
Rating: 5
Comment: It’s amazing when you go in to buy a car they my wait on you hand and foot. Once they have your money secure, they don’t care about you. I just called because I took my car for an oil change during my break. I had to get back to work so I left my car. They said they would call me when ready. I never got a call. I called because I need my car. Service is closed and sales managers said they have no way to contact the service manager. I have no transportation until tomorrow. It is unbelievable that they have no way to contact the manager. I even asked if I could go pick up my car with my spare and go pick up my key tomorrow. They said no.

---

Name: L***** B******
Date: 2023-08-25 19:16:20
Rating: 5
Comment: Always a welcoming and amazing service. Although the wait times can be extremely long, (I waited from 9am to 1:30pm) but considering it was for a auto butler and they were able to fill up my oil change, I didn’t mind it. I always recommend here to anyone I talk to about cars and dealerships.

---

Name: B***** W****
Date: 2023-08-02 16:11:23
Rating: 5
Comment: Jeremy was wonderful to work with. He communicated very well with me about a part he had ordered, made sure I had an appointment, and called me promptly when my vehicle was finished. Very professional, made for a nice experience.

---

Name: T***** P*****
Date: 2023-07-31 17:59:52
Rating: 5
Comment: Jeff Parker the manager went out of his way to help me when I asked him. It was really a great feeling to know theres still truly helpful people around these days . Thank you guys for your services so much . I really appreciate it .

---

Name: S**** W******
Date: 2023-07-30 15:43:28
Rating: 5
Comment: I went in for a oil change on my Civic and left with a brand new Accord EX! It was such a pleasure working with Alex, Daniel, and most importantly my finance manager Elvira. I discussed what I wanted and Daniel delivered! He did not waste my time showing me what I did not want. What is typically the hardest part was actually the easiest part and that was the financing. I feel as I left Honda with a new friend in Elvira :-) The whole process was an easy and pleasurable experience. This is my second purchase from Unicars Honda and it will not be the last.

---

Name: A****
Date: 2023-07-29 19:07:59
Rating: 1
Comment: The staff was very nice and helpful, but when we went to get an oil change service done, our hood latch spring was missing after an oil change and that resulted in our hood not fully closing. We brought the problem to the manager and he blamed it on the car’s age, even though it’s only 6 years old. We never got a call back and now we are left with a damaged hood that was undamaged before we brought it in.

---

Name: O**** G********
Date: 2023-07-12 02:40:47
Rating: 5
Comment: Daniel did a great job in helping us find a new car, great experience overall and wonderful customer service!

---

Name: J****** A******
Date: 2023-07-09 16:32:30
Rating: 5
Comment: I used to hate coming to Unicars when I had my Honda only because they make me wait for so long with no update. Angel Lopez made my experience so much better. Although he did make me wait he kept me in the loop. Very nice gentleman. I recommend Angel Lopez for all your Honda needs.

---

Name: C**** L****
Date: 2023-07-07 16:11:25
Rating: 5
Comment: Nice place. Gave me a new battery. Did the service on my manual transmission. These guys are awesome. These guys truly rock! They only charged me $100 for a diagnostic. These guys are awesome. They do it all. Jeremy in service is the man with the master plan.

---

Name: g******* R******
Date: 2023-07-04 21:15:58
Rating: 5
Comment: As a second time buyer I had such a great and easy experience with Honda. They worked with my budget and my wife and I did not feel pressured into anything like how we did in other dealerships. Eddie Garcia really helped us out! He’s customer service skills were great and he was so helpful. My wife and I were able to drive off with a new vehicle! thanks to Eddie for working with us. As well as Elvira from finance!

---

Name: D****** S******
Date: 2023-06-18 22:56:19
Rating: 5
Comment: Mario was the representative in the service department who assisted me with my vehicle for its oil change and other services updated to my car. I appreciate his professionalism and being prompt with updates.

---

Name: D**** R******
Date: 2023-06-15 16:18:10
Rating: 5
Comment: 5 star ⭐️ rating. It’s always a pleasure working with Jeremy and the team at Unicars Honda. Jeremy always goes above and beyond to ensure all my questions and request are met.

---

Name: K****** L*****
Date: 2023-06-14 16:40:03
Rating: 5
Comment: Friendly people, efficient service, didn’t have an appointment but needed my battery tested and possibly replaced. Was immediately taken care of. Always a pleasant experience!

---

Name: M*** S*****
Date: 2023-06-01 19:01:29
Rating: 1
Comment: Made an appointment for a recall on a seat belt through the Acura app which sent me to Unicars Honda. Figured Id do an oil change as well since its at 10% and about to be due. Arrived at 930am for my appointment. I checked in and had a seat in waiting area. Was told it could be up to 2 hours for the oil change, tire rotation, and recall repair. About 10 minutes into my wait I was told they dont do recalls for Acura. Wierd right? But Im here so will wait for the oil change. Over 2 hrs into the wait, I check and they say itll still be a half hour or so. Crazy..... longest wait times ever!!! No bueno guys. You need a better system.

---

Name: F* F******
Date: 2023-05-22 20:15:17
Rating: 5
Comment: I would like to acknowledge Angel Lopez and Angel Serrano for their excellent customer service and advice. They made my check-in/out very enjoyable! Both were friendly and helpful and Im looking forward to future interaction with them. Thanks, you two!

---

Name: L**** V***
Date: 2023-05-18 16:59:51
Rating: 5
Comment: The customer service they give at Unicars Honda has always been an enjoyable experience. This time (5/17/23) Jeremy was my service person and he made me feel that I and my vehicle were being taken care of by the very best. Jeremy was well groomed and very professional, knowledgeable and caring in his actions. Thank you Jeremy and Unicars Honda for always going above and beyond caring of me and my Vehicle.

---

Name: B*** C*****
Date: 2023-04-27 17:34:54
Rating: 5
Comment: The nicest, most patient, pleasant of car-buying experiences. From the Used Car Sales Manager - who assisted me initially - to Curtis, my Salesman, to Randy, and Josy - wonderfully knowledgeable but not pushy!

---

Name: S***** C**********
Date: 2023-03-31 21:14:46
Rating: 1
Comment: WORST experience ever! from management to sales/service dep! if youre thinking about purchasing a vehicle look elsewhere, you will never get the help you need or get answers. Ive taken my car for service multiple time for the same reason and Im still dealing with the same problem. They differently sold me a lemon!!

---

Name: R*** G*
Date: 2023-03-30 22:53:36
Rating: 5
Comment: Having just finished a cross country drive, I wanted to have the fluid and tires checked. So I called Unicars Honda. Their knowledgeable and cordial Service Manager, Marcos Hernandez, agreed, and told me to stop by. They checked the fluids and tires, and also asked if I wanted the car washed. Unicars service team was professional, accommodating, and responsive. No wonder they have so many awards. A great experience all around.

---

Name: E******** B*******
Date: 2023-03-24 06:24:36
Rating: 5
Comment: Totally Recommend getting your car here! Super Friendly staff and very helpful! From the salesman to the finance manager. They explain everything very well and followed up the days after getting my car. Come here you won’t regret it!

---

Name: M*** E
Date: 2023-03-22 01:08:43
Rating: 5
Comment: My car had trouble starting on a Monday morning so after work I had to make an unscheduled stop…I was out in 30 minutes and Marcos was very friendly and helpful. Always very pleased with the service here!

---

Name: A****** R********
Date: 2023-03-04 02:23:28
Rating: 5
Comment: Both Carlos’ here at Unicars Honda helped me “officially” buy my first car after leasing a 2020 civic sport into my new 2023 civic sport. It was such a seamless transition, they even made sure I got black on black exterior/interior like my previous car. I was out of there within 2 hours including a test drive in the process, which is lighting speed when it comes to financing a car. Truly a great experience & outstanding service!

---

Name: D****** A****
Date: 2023-02-13 18:49:29
Rating: 5
Comment: Great customer service by sales and finance staff. In particular, Gino and Elvira did a great job of making our purchase a pleasant experience. In addition, Sales Manager, Luis was very professional and fair. Thank you to Unicars for doing such a great job!

---

Name: C*** P*****
Date: 2023-02-09 02:40:18
Rating: 5
Comment: Curtis was courteous and helpful.Randy did his best to help me with my deal.Elvira was awesome in helping me seal my deal.I appreciate all three employees and Unicars honda for receiving me again.

---

Name: B*** M*****
Date: 2023-02-03 17:42:47
Rating: 5
Comment: I have got to say this was the best car buying experience I have ever had. It was comfortable and fun. My sales person, Elvira made us feel like we were part of the Honda family. She was helpful and knowledgeable of every aspect of the car we bought. In fact, the whole crew was outstanding. We will be buying our cars from Unicars Honda from now on.

---

Name: r***** r*****
Date: 2023-01-18 18:04:27
Rating: 5
Comment: First time service without appointment, tho I did call ahead by 1 hour to see how busy. Only needed an oil change, and even as a Walk-in, was well treated, and out in less than 90 minutes (expecting 2+ hours). They even completed a courtesy quik exterior wash. Dont recommend walk-in basis regularly, but happy to say this time it worked well!

---

Name: M S******
Date: 2023-01-10 03:03:22
Rating: 4
Comment: Very friendly staff but long wait times. Theres no place to queue when checking your vehicle in for service which can lead to some awkwardness. My vehicle had an issue with one of the wheels but after having service performed here, its driving as if it were brand new. Pricing is what youd expect- take the going rate for whatever part you need, multiply it by 2 or 3 for labor, and add it all together. No big surprises.

---

Name: A*********** P****
Date: 2023-01-03 18:11:55
Rating: 5
Comment: All of the people tried very hard to get me the best deal on a brand new Honda civic and they met everything I could have ever asked for thank you so much! The manager came and greeted us and helped us out too. It was a very great first purchase experienceUpdate: every time I return for my auto butler I’m always met with the kindest people and the fastest service, angel kept me updated through my time there so thank you so much for that you guys are so awesome!!!

---

Name: Y***** Z*******
Date: 2023-01-03 05:00:25
Rating: 1
Comment: Worked with Alex and sold me a pre-owned Honda Accord for above $40,000. Honda didnt do much to help. Be careful what you buy.

---

Name: T*** P*****
Date: 2022-12-30 22:24:04
Rating: 5
Comment: I made an appointment to have a Sun Shade replaced. I brought it in a waited in their customer waiting room. After an hour my car was ready to go. Without me bring it to their attention they had replaced a rear passenger sunshade clip. Excellent Customer Service.

---

Name: I*** G*******
Date: 2022-10-12 22:36:27
Rating: 1
Comment: Came in today for an oil change after inspection they recommended to buy new tires. However, I bought the tires there last year with a 40k warranty, turns out tires had only been driven 31k and did not want to honor the warranty.Pretty upsetting, I’ve been a loyal Honda customer for over 15 years, I’ve had three Hondas and this time as the last time probably buying tires there. If warranty is not going to be honored I rather go to a mom and pops shop, they will benefit more. I buy tires at the dealership hoping the will honor warranties since it’s always more expensive there.Do not bu my tires here.

---

Name: F*** M******
Date: 2022-09-25 16:53:06
Rating: 5
Comment: I was at the dealer’s service department and I was thrilled with the terrific service there provided by Jeremy. Although I had no appointment and had to wait for an hour for a mechanic to examine my car, his efforts to treat me with courtesy and fairness more than made up for the inconvenience.Jeremy, Service Consultant was extremely helpful and honest about the work necessary on my car. He carefully explained the testing he planned to do, the results of his tests, and what course of action he and I should take to correct the problem. I had my car back in no time and was kept updated through the whole process. I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on each visit, and the way you conduct business as a whole.Thank you.

---

Name: L*** G*****
Date: 2022-09-23 20:05:12
Rating: 5
Comment: Jeremy was our service writer and he was awesome. Explained everything and cared to ask our concerns. He did an amazing job and I will most definitely go back with him. Thank You for your great service.

---

Name: Z**** M
Date: 2022-08-27 05:48:57
Rating: 5
Comment: Frank was extremely helpful and friendly. Went above and beyond to make sure I understood what my car needed and why. Very informative and next time I go I want to go to him cause I believe Im in good hands. Thank you for your hard work Frank, I appreciate you!

---

Name: R***** S*******
Date: 2022-08-21 11:38:23
Rating: 5
Comment: Ben in the service department deserves more than 5 stars. Commend him for doing an outstanding job from start to finish. So polite and professional and appreciated how he made sure my car was taken care of on each visit. Thank you Ben!

---

Name: J**** S*****
Date: 2022-08-16 17:22:11
Rating: 5
Comment: I would like to Commend The Service Advisor, Ben Sanchez.Ben: Worked on my issues, to assure Quality, First Class Service. He took the time to understand what I needed and made it happen.Thank You Ben, I will always ask for you to be My Service Manager.Best RegardsJim Scotti - a Happy Customer

---

Name: E****** P*****
Date: 2022-08-01 00:12:39
Rating: 2
Comment: They arent great for used cars. I dont know how they are with their new cars, but they sold me a van that had something broken. They do not negotiate prices at all, so keep that in mind. Part of the deal was that they would fix the issues at no cost to me. When I went back to have my problem fixed, they broke two other things in the process then just threw the vehicle back at me. When I called them about the issues Gus said to me well it wasnt part of the deal to fix that and I said you guys are the ones who broke it. I ended up having to fix their mistake myself. It was an easy fix, but it really was something that shouldnt have been messed up in the first place. They also said they would do a full detail, it looks like all they did was fluff up the carpet and put in random colored floormats from other cars. They didnt even vacuum the seats

---

Name: K******** B*******
Date: 2022-07-28 16:59:04
Rating: 5
Comment: Service team is excellent! Ben is ALWAYS a joy to work with. He is positive, carries a great energy and thoroughly explains any work being completed on my car. Thankful for such kind and supportive Service Team Members at Unicars!!

---

Name: J**** R*********
Date: 2022-06-30 17:17:57
Rating: 5
Comment: The service department went above and beyond to ensure my car was well taken care of. They were courteous and provided me with regular updates. I have been using them for years and will continue to do so.

---

Name: A*** T*****
Date: 2022-06-16 17:41:49
Rating: 5
Comment: After such an unfortunate accident, to arrive at Unicars Honda and be greeted by Benjamin Sanchez with the reassurance that everything will be fine was quite the relief.On top of that, he was able to address all of our needs and have our car back in a timely manner. His attention to detail was impressive, but it was his empathy and demeanor that truly made this experience remarkable.

---

Name: P*** E****
Date: 2022-06-08 22:29:18
Rating: 5
Comment: I was very satisfied and happy with the service given to properly adjust and restore the function of the rear-window wiper on my 2018 CRV! Well done! Im also very satisfied with customer friendliness and respect that I received.

---

Name: N****** M******
Date: 2022-05-23 23:29:53
Rating: 5
Comment: Gustavo (Gus) has by far been the most outgoing employee at your location. It was a pleasure speaking with him. Very attentive from the initial phone call to get my car serviced to the moment it was ready for pick up.Thank you very much.

---

Name: Y****** L*****
Date: 2022-05-20 03:49:49
Rating: 5
Comment: Gustavo was friendly and knowledgeable. The service was fast. He explained services that are necessary on my car as well as warned me on services that would needed in the near future. It was a positive experience all together. Thank you Honda team!

---

Name: B****** W*****
Date: 2022-05-09 03:19:24
Rating: 1
Comment: Im not sure how this place has 4.8 stars on Google. They are scam artists to their core and every time Ive gone in I left feeling screwed over. I purchased a used van with a broken AC that they agreed to fix. After taking it in 12 times with no results, I ended up taking the van to a specialist in paying thousands out of my own pocket to have it fixed. I had a two-year-old, my wife was pregnant at the time and it was 120° outside. This place should be ashamed of themselves.

---

Name: C******* V****
Date: 2022-05-03 04:16:36
Rating: 5
Comment: The service was fast and reasonably priced, I am glad I went to the dealership for mechanical and cosmetic maintenance. Gustavo in the service department was very helpful, attentive, and pleasant to do business with. I will definitely be returning for any maintenance my Honda needs.

---

Name: Y****** M****
Date: 2022-04-30 00:05:56
Rating: 5
Comment: My service experience overall was very nice. The service advisor who took care of me was Gus Acevedo and he was kind enough to take me in at a time that fit my schedule. Thank you ! I live in Riverside, CA, and visit the valley often, but moving on forward I will only be doing my service with this dealership. The staff is overall very welcoming and polite. I truly regret not purchasing my 2022 Civic at this dealership… they didn’t have the color I wanted at the time. However, I definitely recommend the salesman Diego Tapia (he helped me when I was shopping around for my civic, very caring and helpful gentleman) or Victor to help you find the car that best suits your budget, personality, and needs !

---

Name: J***** A******
Date: 2022-04-15 17:11:50
Rating: 5
Comment: First time visiting Honda since we just got our Odyssey last fall. Service was excellent! Thank you Raul for helping us get situated and resolving our concerns.Second visit: Benjamin was very friendly and very helpful. Quick service and I was on my way.Third visit: Excellent service and help with a recall. Got it done in a timely manner!

---

Name: R******* A******
Date: 2022-03-21 01:55:22
Rating: 5
Comment: Excellent service, friendly staff. They made my car buying experience quick and easy!

---

Name: S***** R*****
Date: 2022-02-25 20:02:22
Rating: 5
Comment: Im back at the Dealership after purchase for my First Service and MARIO at the Service Department is SUPERB! From the phone call to the in-person assistance, he took care of my vehicle needs. I had a pleasant experience on this visit, the staff really cared. I wont hesitate to take my car back at this dealership for the next service. Kudos for a Great Staff!

---

Name: P*** K*********
Date: 2022-01-14 19:20:07
Rating: 5
Comment: The service supervisor, Gus, is a penultimate professional. He assessed my vehicle and managed the repairs perfectly. He went the extra mile in helping me out. I have been leasing cars from Honda for over 8 years and the excellent service is one the the reasons I keep coming back. Thanks Honda and thanks Gus

---

Name: T*** E******
Date: 2022-01-06 16:33:55
Rating: 1
Comment: TERRIBLE SERVICE DEPARTMENT! I wish I had never bought my car here JUST because the service department is so useless and rude. I have warranty for FREE oil changes, yet I get charged $30 because I “won’t pay them for a tire rotation” after I JUST bought new tires weeks ago! And then I get berated because I come in at “20% oil life instead of 10%” when it takes at least two weeks to even get in to get an oil change here. WOW how rude can you be? Thanks for nothing

---

Name: D**** G******
Date: 2022-01-01 19:12:06
Rating: 5
Comment: Negotiated deal for a new CRV with sales manager, Luis, over the phone. Vehicle was in transit and arrived about a week later. Arrived at dealer that afternoon, The CRV was detailed and ready to go. Curtis, our salesman, handled the transaction with courtesy and efficiency. Finance was also painless. Unicars Honda is an honest, straight shooter type of dealer. They do not play games, and are focused on satisfying the customer. Our whole experience with Unicars Honda was the best. Highest recommendation.

---

Name: D**
Date: 2021-12-30 21:29:07
Rating: 5
Comment: Definitely wasn’t expecting to purchase a vehicle the day I did, but I’m certainly happy that everything worked out! My credit isn’t perfect, but my salesman, Jose was optimistic about my approval status so I decided to just try it out… got approved and purchased a 2019 Honda Civic! Jose and Josy (from financial) made my experience at unicorns Honda a 10/10 experience! Thanks guys!

---

Name: m**** n*****
Date: 2021-09-12 22:36:31
Rating: 5
Comment: Great experience! They made me feel so comfortable during the whole process. Thank you to Pedro and Josy for making things happen. I highly recommend the both of them. If I could give 10 stars I would! Ask for Pedro when shopping for your car, he is highly qualified. Thank you so much for the experience and getting me my car!

---

Name: R****** S********
Date: 2021-07-27 20:03:31
Rating: 5
Comment: Benjamin Sanchez was my service advisor. He went above and beyond to ensure all of my questions were answered and I was comfortable during my stay while receiving my car maintenance. He looked up to see when my next car butler service was due and explained when they would call me. I’m a long time Honda owner (this is my 5th Honda) and people like Ben are one of the main reasons why keep coming back. When you see him, rest assured, you and your Honda will receive the very best care.

---

Name: N***** M B****
Date: 2021-07-13 17:57:33
Rating: 5
Comment: Customer Service is exceptional. The only disappointment I had was when the car was returned the driver seat was as low as it went and it was all the way back. I did not expect this and when I sat down i was surprised.Other then that simple fix, Great Dealership!

---

Name: D**** H****
Date: 2021-07-10 04:19:22
Rating: 5
Comment: I have been trying for over 6 months to get into a vehicle. I don’t have the best credit. I was being offered interest rates as high as 25% at some dealerships. Then, I came to UnicarsHonda. Gabriel is an amazing salesperson who was able to take my needs, my moms desires for what kind of car I’d be driving, and my budget and make something work. And I didn’t even leave in a beater! The manager and the salesman worked extra hard and made me feel super taken care of. I ended up in a 2015 Honda CR-V with around average industry mileage. And under the Kelley blue book value, too! Seriously, these guys don’t just want to make a sale, they want to make a sale that you are happy with! And I am happy. 5 stars all around, thank you guys so much I love my new baby!

---

Name: A*** G*****
Date: 2021-06-02 22:32:19
Rating: 1
Comment: I wouldnt recommend purchasing from this salesman... he is very rude and has no professionalism or customer service. He speaks to people as if he is talking down to a child, also he doesnt give detailed information on the car of interest. He was calculating prices from a different vehicle on his computer (a much higher priced vehicle) and when I asked him what is the total amount of the vehicle that he was calculating a $600.00 payment for he snapped at me and said WHAT ARE YOU TALKING ABOUT? I JUST SHOWED YOU! He refused to show us any numbers, the breakdown of everything which includes MSRP, vehicle amount, dmv fees, added fees for upgrades and whatever else may have been added. I than told him that we would be going to a different dealership and he said Have a good day than and by the way nobody is going to sell you a car anywhere! So we left the dealership and purchased a vehicle elsewhere.

---

Name: S******** L******
Date: 2021-03-15 17:03:40
Rating: 5
Comment: Raul is always the guy I go to when its time to get things done for my Honda, he is always professional and a pleasure to work with. Having to come in and wait for my car to be ready is not something I look forward to (especially when I have my kids 🙃) but as soon as Im there I know that our car is in good hands and if we need anything, we are taken care of. Thank you Unicar for great service from the moment I bought my car 3 years to now!

---

Name: B** N****
Date: 2021-03-06 21:08:54
Rating: 5
Comment: This was my first time bringing my Ridgeline to Unicars Honda. I did not make an appointment but was told to come on in. I had an oil change and tire rotation. The price was reasonable. I was told it would be 90 minutes. I had a zoom call I needed to me on in about an hour and 45 minutes, which I told the technician. He said we should be fine. At 90 minutes the work was not complete. The technician apologized, talked with the people in the shop and they got it to me in about 10 more minutes. The staff were polite, pleasant and responsive. I will be back.

---

Name: Z** G*****
Date: 2021-03-06 03:10:14
Rating: 5
Comment: Such quick and personable customer service. I used the complimentary shuttle service and (I believe her name was Lissette) it made the whole experience so easy to wait at home until my car was ready. My service technician Raul finished my car in an hour! And then the shuttle came back to pick me up and called me when they were outside.

---

Name: M*** H
Date: 2021-01-17 21:04:27
Rating: 5
Comment: Excellent customer service. Quick & easy! I needed a fuel system software update but their prices was so good I ended up having them do my oil change and tire rotation. $40 cheaper than my private mechanic...AND THEY WASHED MY CAR! Busy as the service department was, I was out of there in under 2 hours.

---

Name: M***** R********
Date: 2020-11-24 18:43:36
Rating: 5
Comment: I had a vehicle where the clutch burnt out and right away I called Unicars. Right off the bat they were like bring it in today before we close and we’ll take care of you. So I did and before you know it, they sure kept their word. Took care of me right on the spot with no hesitation. The care they showed me for any individual who walks in with problems is unbelievable. While waiting in line I seen others walking out with smiles and laughs so right away I knew I was in a good spot. Always willing to help no matter the problem and very much appreciated. Raul, my service advisor is the reason why I will come to Unicars Honda for whatever problems I may have In the future. A caring guy and someone who will look out for you. He helped me extremely and I can’t thank him enough. I have never encountered such great customer service. Literally the best! Thank you guys for everything.

---

Name: G***** W******
Date: 2020-11-24 18:40:05
Rating: 5
Comment: Excellent customer service! Marcos, Anthony & Josie worked as a team to assure we were taken care and met all of our expectations! We truly appreciate everything & will definitely recommend friends & family.

---

Name: B****** K****
Date: 2020-11-03 04:54:12
Rating: 5
Comment: Recently bought a 2015 Tacoma TRD Sport, only a few issues such as missing antenna, switch caps missing, car wasnt detailed, thermal heat shield under the hood. But what can you expect from a used truck with high mileage with 1 owner. One thing that did stick out was after purchasing the truck the passenger airbag and seatbelt light would go on a beep when a it was buckled (a common bug) and needed an oil change after a few hundred miles. Even though they didnt need to fix the seatbelt registration issue they did at Unicars expense. Very customer friendly and io recommend them. General manger is a well spoken and firm individual and you can tell he cares...

---

Name: L**** G******
Date: 2020-10-10 17:26:00
Rating: 5
Comment: Great experience here!!! Very professional and courteous staff from the moment I arrived. My service advisor, Raul Gonzalez, was absolutely amazing, friendly and knowledgeable, kept me up to date on my car and got the work done quickly. The waiting area was clean and well-stocked with complementary drinks which made the experience more enjoyable!!!

---

Name: W****** A*****
Date: 2020-10-03 23:47:13
Rating: 5
Comment: Terrific experience at my first service visit ti Unicars Honda. The process of checking in was quick, efficient, and professional. Service Tech Raul explained the service process, the estimated time frame, and strived to make me feel comfortable and confident in Unicars. He was friendly, engaging, and knowledgeable. I felt confident that my vehicle was in good hands. I drove away, pleased and assured that my future visits will be professional and outstanding.

---

Name: C****** A******
Date: 2020-09-23 01:13:19
Rating: 5
Comment: Purchased my Civic 3 years ago and have been going back for every service only because of the customer service. My service advisor used to be Anthony Franco who was incredibly awesome; always professional, very knowledgeable and patient answering all my questions. He’s no longer there, but I was able to work with Jeremy Moreno last Saturday and I was glad to find another advisor who has the same set of skills. Thank you for the great service and for answering all my questions, Jeremy!

---

Name: V R****
Date: 2020-06-18 17:13:03
Rating: 5
Comment: Best experience ever. The manager was super nice and the sales guy James was awesome. He answered all my questions and explained everything very thorough. Kept us company, was very open and talkative, made us feel comfortable. Got me approved and Ended up walking away with my brand new 2020 Honda 🙏🏽Ask for James !!! He’ll definitely help you.

---

Name: C**** G*****
Date: 2020-05-26 20:03:25
Rating: 5
Comment: Honestly it was my first time buying a car and I wasnt sure how my credit was. So I wasnt to hopefully. But when I told George how much I had in hand and how much I could pay a month he told me he would try to help me the best he could. And wow, he did. Perfect costumer service. Reliable, fast, honest, trustworthy. Everyone was amazing. Highly recommended.

---

Name: M***** W
Date: 2020-04-22 23:11:12
Rating: 5
Comment: Jeremy Moreno assisted me today in getting my oil changed and tires rotated, it was an easy process thanks to him!Didnt have to wait long and he helped me answer any questions all while being very friendly and kind. Couldnt have asked for a better service transaction, thanks again Jeremy, youre awesome!

---

Name: J*** P*****
Date: 2020-01-16 06:17:36
Rating: 5
Comment: We were very satisfied with the help we got at Unicars. We are not from the area. They fixed our problem quickly and were very nice & helpful. If we lived in the area we would definitely return there for any help we might need.The gentleman Sal, in service who helped us was very courteous & helpful. We knew we would be awhile & we were hungry so herecommended a restaurant nearby & theyshuttled us there & returned to pick us up.That driver was very nice also

---

Name: A**** H***
Date: 2020-01-12 04:33:04
Rating: 5
Comment: Juan actually made my appointment. I was driving on the spare and he said he could get me in at 7 the following day. He met me outside at 7 a.m. I appreciated his warm personality. He said my car would be done in 45 minutes and it was. Excellent customer service. Thank you

---

Name: A***** P******
Date: 2020-01-07 19:25:37
Rating: 5
Comment: I received great service from the Unicars Honda Service Department team!Aaron genuinely greeted me first thing upon arrival. Anthony was very professional and personable as he got me situated; not to mention he was able to get me in-and-out quickly! Lastly, Thomas kindly pulled up my car completed and washed, held the door open and sincerely said thank you for coming in and to have a great day.For a Monday morning in season, these three lads portrayed exceptional service attributes. They were positive, kind, efficient, and most important genuinely happy to help.Thanks guys!

---

Name: D***** D**
Date: 2019-10-09 03:32:58
Rating: 5
Comment: I was greeted by Mark, who didn’t come with aggression to sell. Nice change of presence from the normal let me push my presence on you kind of greeting. Allowed me to roam around, look at cars. Actually test drove 3 vehicles some being pretty well blocked but never phased Marks attitude still being happy to help us and answer any questions. When it was all said and done I did not take any of the vehicles I test drove but instead ended up taking home the showroom model. The process was really smooth being help by Mark who greeted me to Marc his manager to Genaro in financing. Highly recommend this trio. Great personality and very helpful. Bank you for my new vehicle

---

Name: c******** p*******
Date: 2019-09-22 19:39:33
Rating: 5
Comment: I went in looking for my daughter and we were approached by Steven. From the very beginning he had an outgoing and energetic attitude. He was very helpful and made my daughter feel completely comfortable with her choice. We stayed so long that he got us dinner and paid for her first tank of gas. The service was beyond our expectations!

---

Name: S** K******
Date: 2019-08-14 20:26:44
Rating: 5
Comment: I recently purchased a new vehicle at this location and George was incredibly helpful throughout every step of the process. All of my questions were answered along the way in a clear and concise manner. Every time I walked into the dealership, whatever I came in for was already prepped for me to reduce waiting time.Great customer service, overall great experience 10/10 would purchase there again.

---

Name: F***** E******** J**
Date: 2019-08-09 00:09:05
Rating: 5
Comment: I couldnt be happier with my lease thanks to Curtis Contreras and Nick (Sales Manager). They were both outstanding to deal with. Very knowledgeable and polite. Both of you were more than helpful, and I greatly appreciate all you have done. I will definitely be back!

---

Name: J**** F****
Date: 2019-04-07 17:18:24
Rating: 5
Comment: I didnt have an appt. as I had a battery issue. But the service was fabulous.My Service Advisor Nick was so accommodating, friendly and helpful. He even accompanied to my car when the work was complete. BTW I was in and out of the service dept. in just under an hour. Which I thought was great, new battery installed and a car wash!!! Great Service

---

Name: S*** B****
Date: 2019-01-25 20:14:40
Rating: 5
Comment: I was more than pleased at the service I received the last 2 days. I must recommend the absolutely sterling care I received from Anthony Franco and his crew in the shop. I will return to Unicars especially because of the CARE he surrounded me with. His service skills and friendliness while multi tasking were astounding,.... calm, dependable kind, efficient, and informative. His manner was always one of including me in his family. I thank you for this comprehensive treatment. Sincerely Barbara Matson

---

Name: J****** A
Date: 2018-10-01 02:22:04
Rating: 5
Comment: I needed to have the my regular maintenance done on my Honda. I did not have an appointment so I decided to drop it off and pick up at a later time in the day.I spoke to Nick and James in the maintenance dept. I also had another issue I was concerned about and they told me they would look into in further for me.I feel they both have great customer service. They took the time to listen. In these days I believe customer service is first and very important in a business.Thank you both!

---

Name: D*** S*********
Date: 2018-08-04 21:57:00
Rating: 5
Comment: As usual, I was very pleased with the Customer Service at Unicars Honda. Once again, Anthony Franco went out of his way to be especially kind and courteous to me. He explained everything I needed to know about the service needs of my car now, and in the future. I felt comfortable leaving the car in his capable hands. In addition, I have always been impressed by the reliability of your automotive service; because in the ten years that I have been bringing my car in for service, there has never been a problem that couldn’t be solved by the Unicars Service Department!Great car washes too! Thank You!Dona Strickland

---

Name: A***** A*******
Date: 2017-04-29 02:56:07
Rating: 5
Comment: Went in for an oil change/tire rotation for my 2014 Honda Accord. Jason, was the service advisor taking care of me that morning. He was amazing. He displayed excellent customer service throughout and kept me updated on the status of my car. He was great in communicating any maintenance recommendations to me and explained why they were important to take care of. Everyone there was friendly and seemed happy to be there. I was there first thing in the morning and didnt take long for my car to be ready. The car is running great after the service. Thank you Jason and everyone at Honda. I always take my car there for any maintenance needs. They are the best!