United Rentals

Address: 1346 W 16th St, Merced, CA 95340, United States
Phone: +1 209-383-2984
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Equipment rental agency, Building materials supplier, Construction equipment supplier, Forklift rental service, Industrial equipment supplier, Lawn equipment rental service, Material handling equipment supplier, Tool rental service, Trailer rental service
Rating: 3.8
Site: https://unitedrentals.com/locations/ca/merced/equipment-tool-rentals/525
Worktime:
DayTime
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
Thursday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed
SundayClosed



Name: R R********
Date: 2023-12-08 09:46:40
Rating: 1
Comment: Dont rent from here. There are unscrupulous salesmen here. I would avoid a salesman by name John, who would say anything to make a sale. But you may end up getting bad equipment/tools or ones that would underperform. Then, hed make up bogus excuses and blame it all on the customers. Very untrustworthy. Watch out for tricky billing schemes that could result in unexpected additional charges on the final invoice! I run a landscaping company and have decided to never do business with this store again.
Name: A P*****
Date: 2023-07-07 21:27:13
Rating: 1
Comment: Horrible! I normally rent equipment from the Madera store and its great. But because some of my clients are in Merced, I rent equipment from this store. They have a bunch of unscrupulous salespeople at the counter. Then when it comes to service, they have some very aggressive, rude, and incompetent technicians to make your rental experience worse. Theres a technician named Bob, who is someone you want to avoid. The equipment they rent from this location arent often well maintained. And this would and could translate into problems for you as a customer. They also can be very tricky (scamming?) about billing. Theyd first lead you on thinking that youd be charged a certain amount. Then when it comes to the check-in time, you may be shocked by additional changes on your final bill! I would NOT recommend this store. There are alternatives in Merced.
Name: K****** T****** M*** M**
Date: 2022-09-26 16:17:01
Rating: 5
Comment: Excellent service from start to finish. Excellent customer service!
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Name: G*** T********
Date: 2022-03-17 21:33:18
Rating: 1
Comment: Absolutely horrible customer service. Would not use this service ever again.Stuck in the air on one their machines. They couldnt be bothered could careless that the customer is in a spot.Terrible Terrible customer service.
Name: C***** A********
Date: 2022-01-08 15:45:10
Rating: 5
Comment: The guys at the yard were super good to work with, You can get equipment anywhere but the people you deal with are what make the difference.
Name: k****** w*****
Date: 2021-07-15 04:06:45
Rating: 5
Comment: Customer service
Name: D**** D***
Date: 2021-02-11 17:40:09
Rating: 5
Comment: Monica is very prompt and does a great job scheduling and looking for the equipment we need. We view Monica as part of our team.
Name: B*** V********
Date: 2021-02-09 16:59:16
Rating: 5
Comment: It is always easy to rent equipment with United Rentals.
Name: M***** P***
Date: 2020-11-24 16:13:32
Rating: 4
Comment: The commutation between your reservation department and the store had a problem with my reservation
Name: R** R***
Date: 2016-10-27 22:10:18
Rating: 1
Comment: They rented me a truck with 6 seats and 4 seat belts, then lied all over the place about it.I was doing a job out of town and needed to transport 6 people, I told them this ahead of time.Hey, everyone makes mistakes, but inventing a big lie to try and cover yours is absolutely wrong
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