United Rentals

Category: Equipment rental agency, Building materials supplier, Construction equipment supplier, Forklift rental service, Industrial equipment supplier, Lawn equipment rental service, Material handling equipment supplier, Tool rental service, Trailer rental service
Address: 10632 Monte Vista Ave, Montclair, CA 91763, United States
Phone: +1 909-624-9615
Worktime:
DayTime
Monday6:30 AM–5 PM
Tuesday6:30 AM–5 PM
Wednesday6:30 AM–5 PM
Thursday6:30 AM–5 PM
Friday6:30 AM–5 PM
SaturdayClosed
SundayClosed

Site: https://unitedrentals.com/locations/ca/montclair/equipment-tool-rentals/509
Rating: 4.2
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,




Name: D**** C********
Date: 2024-06-12 19:26:07
Rating: 5
Comment: Always good service nice people good price on trailer rental

Name: L******* V*****
Date: 2023-04-03 18:07:44
Rating: 5
Comment: Good service
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Name: D*** M*********
Date: 2023-03-14 20:42:42
Rating: 5
Comment: Always on time and great to do business with!
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Name: G****** L****
Date: 2022-08-26 15:19:44
Rating: 5
Comment: Awesome job !!!!

Name: E*** C***
Date: 2022-08-12 02:08:38
Rating: 5
Comment: Attention to detail and fantastic communication is what you can expect from United Rentals. Made a reservation online on a Sunday afternoon and equipment was delivered the next morning. Their vast selection will ensure you have the right vehicle/tool to assist with any project. Will continue to use for future projects. A+++

Name: G*** R**
Date: 2022-07-30 17:55:12
Rating: 5
Comment: The agent was very helpful even when I needed the equipment and the delivery date was wrong in the system. They were able to meet my needs in a timely manner. Thank you to your team of professionals

Name: O****** t*
Date: 2022-07-29 18:34:17
Rating: 5
Comment: Customer service is excellent! Products are delivered on time and in great condition! Our number one choice for rentals!

Name: L* D****
Date: 2022-07-05 15:37:51
Rating: 2
Comment: Yes, the prices are not so bad, but the service in the 2 times that I have come has been terrible. I came to rent a simple ladder and I had to wait 35 minutes for them to serve me, and it wasnt that there were so many customers, it was because the person who was going to give me the ladder still hadnt arrived.

Name: M***** B********
Date: 2021-09-08 14:20:59
Rating: 5
Comment: Customer Service team answering the phone are courteous & professional. No BS and down to business.

Name: d** r****
Date: 2021-08-07 02:21:45
Rating: 5
Comment: Great Customer service

Name: J****
Date: 2021-08-04 22:54:48
Rating: 1
Comment: Received worst customer service. As a company owner for over 13 years Ive never felt more disrespected in my life. Treated like a kid, no questions answered. Relieved attitude the whole time from front desk and blonde lady in the back. Really disappointed in you Rentals. - my boss

Name: R***** G****
Date: 2021-07-27 00:28:58
Rating: 3
Comment: I did not like the $189.00 delivery and the $189.00 pickup fee.

Name: R****** C***
Date: 2021-06-29 23:16:50
Rating: 4
Comment: Service is great. Delivered on time and equipment was well maintained. The only bad part was the cost to deliver the equipment..... $ 300.00 seems a bit excessive

Name: B****** F****
Date: 2021-05-28 13:36:18
Rating: 5
Comment: Excellent service

Name: B****** K*******
Date: 2021-04-15 12:55:59
Rating: 5
Comment: Quick Service and Friendly drivers

Name: R****** C******
Date: 2021-03-26 23:26:43
Rating: 5
Comment: Quick easy and painless process ordering equipment

Name: T***** F***** J*
Date: 2020-11-19 22:01:18
Rating: 5
Comment: Excellent customer service.

Name: S***** D* L** R***
Date: 2020-02-02 17:10:20
Rating: 3
Comment: Well needed a ground compactor to finish up some digging that had to be done in my back yard. Went to united rentals, and sure enough they had what I needed. I renteded for half a day, wich by the way was enough time to complete the task. Ok, so they NEVER warned me how very heavy the piece of equipment was, they loaded it on my truck by using a fork lift, and I was on my way home, only then I realized, how Im I gonna get this thing down to the ground, somehow I was able to do it. Well, once I finished the job, the questinon was, how am I going to lift this very heavy machine back on the bed of my truck, Truth is I couldnt, so I called them to ask if they could come and pick it up, and yes they say, but it would cost me 150.00 and I only live 1 half a mile from them. I could not afford to pay that much money to them, so somehow with the help of one of my neighbors was able to load it up and return it back to them. I wish they woulded warned me, if I knew that lifting up would be back breaking work, and to make sure that I knew of a safe way of doing it. So I would suggest to them, EDUCATE do it yourselfes and warn them properly about risks of taking home heavy equipment that they jad never had a chance to use before. At the end it was all good, my sore back was back to normal in a couple of days rest.

Name: J*****
Date: 2020-01-29 14:40:29
Rating: 5
Comment: Martine and Leo where very helpful and knowledgeable definitely using UR again

Name: K** R******
Date: 2019-05-17 21:49:25
Rating: 1
Comment: Charged Me $800. for a rental they DIDNT HAVE! WOW, Cant figure out You Dont have something in stock BEFORE You charge somebodys card? NOW, I CANT even go rent from somewhere else until they reverse the charge. Common sense, aint so common & neither is customer service! Way cheaper & better rental companys out there! Wont be back again.

Name: J*** M******
Date: 2018-04-04 22:36:26
Rating: 1
Comment: I ordered a very expensive $3000 utility chainsaw. Because I thought it would be faster through my local dealer. Told them my business was in pipeline, especially water mains of all sorts. Thats what I use the saw for. I received it, only to find out they gave me the wrong chain. They gave me a chain to cut concrete, not pipe (ductile). Now I have to go and purchase the correct chain and guidebar, which are not cheap (600-1000). Very disappointed.

Name: A****** M**
Date: 2017-04-15 21:41:57
Rating: 5
Comment: Alot of selection on tools n if they dont have it they will go out and find one for you!!!!!