United States Postal Service in Bay City
Categories
Location on the map
Bay City, Bay County, Michigan, US
Service options
Accessibility
Site: https://tools.usps.com/find-loca...
- Monday:9AM–5:30PM
- Tuesday:9AM–5:30PM
- Wednesday:9AM–5:30PM
- Thursday:9AM–5:30PM
- Friday:9AM–5:30PM
- Saturday:10AM–1PM
- Sunday:Closed
United States Postal Service in other cities:
The lady that took my package never even asked me if I wanted a receipt (with the tracking number on it) after I paid This is standard shipping practice and could be potentially very VERY inconvenient for the shipper and receiving party. And all because someone didn’t do there job properly or poorly.Customer service is going downhill at this location also.
Called about a package that was set to be delivered on a Monday, wasnt delivered until Friday. However, no notice when.it was being delivered, the. Left a slip. Called to see if it by chance was at the facility to pick up since Ive been waiting on this over a week. Was very rude, heard him grunt over the phone after I asked. And didn look just said Im fairly certain it aint here you can pick it up tomorrow sorry but thats just rude and terrible customer service.
Stay far away from this place. Prices are never the same for shipping the same item to the same place. Not only are they different day to day, but also from different post offices. Counter attendants could care less when you bring this up to them. If you have to ship USPS go ship out at Mejier. Theyre a lot nicer and guess what, a lot cheaper too, like what I normally pay if Im not getting a counter attendant thats having a bad day or doesnt like you for what ever reason. These people just think I have the time and money to play games, sorry I have a business to run.
Called yesterday about my mail and why I havent received any in 3 days and all I got was What you get is what we get and tried using the excuse that mail is usually light Tuesday Wednesday and Thursday, Mondays are the heaviest days for mail. And also said if the mail guy is putting out mail in the wrong mail box their is nothing they can do about it. Yeah Their is Something you can do about it. ITS CALLED FIRE THE IDIOT. he doesnt even take his time doing the mail. and which I know damn well we had mail and the mail guy is putting our mail in the wrong persons house. This is not even our mail guy this is someone new. This is 4 days already and their NOTHING ONCE AGAIN. IRRESPONSIBLE AND NEGLIGENT. if we get shut offs or any confidential mail that we dont get I WILL TAKE ACTION AND SUE THE MAIL GUY. YALL GETTING PAID AND CANT DO YALL JOBS THE RIGHT WAY.
Total reviews rating 2.7
43 Reviews for United States Postal Service 2023:
Review №1
2022-03-28Terrible. Ive been cursed out their employees for asking why my package wasnt with them(entirely unprovoked) every sense then packages never show up and go missing randomly. The employee was never reprimanded for what he did that day and now that theyve allowed him to continue on my route he doesnt deliver my packages intentionally and they allow it to happen.
Review №2
2022-07-28Don’t come here looking for customer service. Because they act like you’re invisible. It must be stressful to have a job that you have to talk to people all day long at. They’re definitely not gonna keep the post office in business here!
Review №3
2022-02-14Rude teller, rolling her eyes at me when I said I didnt want to purchase and use a torn envelope.She called a supervisor, and told him I was arguing, when I had told her nicely, I didnt feel comfortable sending my items in a torn then taped envelope.Will be going Essexville post office from now on.
Review №4
2021-12-01After my package missed the delivery scan, I was told to check with my neighbors to see if they had it. Its my job to search for my missing mail?! Unprofessional and unreliable. They required me to provide the shippers details. I have no idea where or who it came from. It could be a gift. The only thing I know about it is the information provided on Informed Delivery. Get it together. This is the 3rd time a package of mine was lost. Yesterday it showed a package was delivered, but it wasnt. Disgraceful
Review №5
2022-01-20I hate that when you call you can never get through to anyone. I don’t want to talk to an automated system, I want to talk to a real person. They are short & not very respectful while in the building. They should definitely run their business better then it is now.
Review №6
2022-04-26Some of the people there are nice, but most of them have attitudes. Mainly the females..
Review №7
2021-04-27Consistently rude customer service.They mil around behind the counter, knowing you are there but never acknowledge you. They could say, “be right there”. But no. I was the only customer at the counter. They saw me. No nod, no word, did not come to counter. Waited a couple minutes. Figured that was enough. Thing is - this happens consistantly. It’s the norm.So. I’ll make a special trip to Saginaw from now on.
Review №8
2021-02-23What ever you do, DONT ask them to hold your mail! I moved to Midland and ask to have my mail forwarded. I filled out the form and it was suggested by an employee to have my mail held for two weeks to keep it from going to my old address until my request became in effect. Three weeks later no mail! Went there today and was told my mail was sent to a sorting location no where near Bay City. The employee didnt know why or when I would receive my mail. My mother died recently and I have been waiting for checks, estate documents, outstanding bills etc. The person I talked to offered no help. To bad their job performance is not directly related to their paycheck.
Review №9
2020-05-18Employees probably should keep their ignorant political opinions to themselves. Trying to ship packages and some guy behind the counter spewing off ignorant BS , NOT PROFESSIONAL. Id rather wait in a 30 minute line than deal with someone who cant keep his ignorance to himself. Everyone else I have dealt with at this location is great very friendly.
Review №10
2019-07-09Never had a good experience here. Not helpful or even friendly or polite. Can’t even let ya use an inch or less piece of tape - really?! I go out of my way to use fed ex for everything- and have had the best experiences with fed ex printing and shipping on wilder, they are the best!