United States Postal Service in Romulus

Review №1

2021-12-11

My package has been here for a week . this place is a hour away from me and it should be here by now. I paid 20 dollars for shiping and i want that money back. They also did not give me anything to track my package pass then. I hope none of my packages never come here again

Review №2

2022-02-14

The lady at the service desk was awesome. She was very friendly and very helpful. Much appreciated!

Review №3

2020-08-03

Takes the delivery driver 4-55hrs to deliver the mail in my trailer park. Will rope it off so no one can get their mail but the delivery driver will either be sitting in their truck playing on their phone or no where in sight. I shouldnt have to wait to get my mail hours AFTER my mail was delivered due to the fact that the driver cant deliver the mail in a timely manner.

Review №4

2018-10-22

The staff here is engaged in their work.  They are friendly and neighborly.  The parking lot is kept up very well.  The lobby and entrance is clean and kept free of debris and snow during the year and inclement weather.  The postal boxes outside are in good condition too.  This post office is conveniently located in downtown Romulus.  There are parks nearby and it is an easy ride or walk to several other businesses.The building is clearly marked.  It is a little difficult to find the door at first because it is tucked behind the main facade but that allows for easy entry during inclement weather as mentioned.  The landscaping is attractive and well designed.  All in all it is a pleasure to visit this post office for my postal business.

Review №5

2016-06-30

My FAVORITE post office! Karen, Tim, and Laura make sure everyone feels right at home when visiting. Ive never been to any post office where everyones personality is GREAT, fun, and always upbeat! If I could give this post office 10 stars I would. They only downside is that they arent open Saturdays, and close at 5pm M-F. 6:30/7pm would be a great closing time, but I do understand that romulus isnt a very big town, and they probably dont have enough customers to really stay open that late. I

Review №6

2021-04-26

Post Master Tim was extremely patient and helpful over the phone when I was searching for a package- great customer service!

Review №7

2019-07-29

Called inquiring on a package that was supposed to be one day shipping, however its been 4 days since the date I was supposed to receive it. Avoided my question to why my package was late and didnt have any information on it even though it says the package is at this facility.

Review №8

2020-05-29

Very inconsistent we have to go to my mother In Laws to send out mail because they dont come to your house unless you are receiving mail we have it to where it sends us emails when we are supposed to get mail and even though It says we are getting it we hardly ever do until a few days later its been this way the 3 years I have lived hear

Review №9

2021-03-11

This team of workers rock! Best post office I’ve ever used

Review №10

2021-05-07

5 stars they actually answer the phone. And all their customer service reps are fab.