US Storage Centers
Address: 6655 Atlantic Ave, Long Beach, CA 90805, United States
Phone: +1 562-278-0859
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, Credit cards,
Phone: +1 562-278-0859
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, Credit cards,
Category: Self-storage facility
Rating: 4.9
Site: https://usstoragecenters.com/storage-units/ca/long-beach/6655-atlantic-ave
Worktime:
Rating: 4.9
Site: https://usstoragecenters.com/storage-units/ca/long-beach/6655-atlantic-ave
Worktime:
Day | Time |
---|---|
Monday | 9 AM–6 PM |
Tuesday | 9 AM–6 PM |
Wednesday | 9 AM–6 PM |
Thursday | 9 AM–6 PM |
Friday | 9 AM–6 PM |
Saturday | 9 AM–6 PM |
Sunday | 10 AM–5 PM |
Name: E*** M******
Date: 2024-06-28 22:26:37
Rating: 5
Comment: Awesome help with getting me my storage unit!
Name: M*** D
Date: 2024-06-15 20:26:30
Rating: 5
Comment: Tiffani gives excellent customer service. She is very friendly, knowledgeable, and always have a smile on her face. I highly recommend this place.
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Name: R*** H*****
Date: 2024-06-14 22:15:51
Rating: 5
Comment: Excellent customer service, friendly people and fast service, very friendly best storage facility in Town. And prices are cheap and not expensive!
Name: V**** B****
Date: 2024-06-05 00:01:33
Rating: 5
Comment: Tiffany definitely helped me to the best of her ability she was amazing!
Name: C****** C******
Date: 2024-05-24 22:23:08
Rating: 5
Comment: Thank you Tiffani and Sydney for helping me with another storage. Great team work
Name: E****** V*********
Date: 2024-05-18 21:43:51
Rating: 5
Comment: Excellent customer service and awsome attitude
Name: L**** A* A********
Date: 2024-05-15 02:18:32
Rating: 5
Comment: My girlfriend has had a storage space for over four years and they loved her because she would forget to pay that bill at least twice a year. Then she would get charged late fee,s Then she would not pay for next month and before you know it? She owed a $1,000.00 bucks. But she always paid. Then, last month she called to let them know she would be in tomorrow to settle up. How much? $1000.00 bucks! Okay she told them she would be in tomorrow. The next day she calls in to make sure someone will be in the office and the worker tells her no need to come in your storage unit was sold at auction last weekend.Come to find out. They work with a company that buys storages in lots. As in, they buy 10 units at a time. Then they go threw them over the month period. So fortunately they had not got to hers yet and she was able to buy hers back for the $1,000.00 bucks. So I cant say anything bad about them. They made good ! When it was both parties fault. But to me, in my opinion. From a book I read called: How not to become a millionaire! Chapter 1, Storages... 87% of Americans have storages and essentially your walking over to the trash can and throwing that money in the trash.. The rule is! If you havent used it in six months ? Guess what? Your never going to! At some point, the value of the property in the storage becomes severely less then the amount that you have paid into the storage. This cross over point is the point of retardation. Truth ! But nobody hears me though? Reality... Happy storage days..In Conclusion,I had to edit my review and give a five star review after discussing the situation with my fiancee and getting a response from management. It appears management had taken appropriate action to resolve the matter in returning all of the storage contents. It was never opened or auctioned.This tells me this is nothing short of professional management.You have my approval to proceed with doing business with this companyRespectfully SubmittedLouis A Archuleta
Name: J**** D*****
Date: 2024-05-08 18:51:33
Rating: 5
Comment: Tiffany is patient, informative ans very professional. Great customer service skills
Name: A*** J G*******
Date: 2024-05-08 17:47:49
Rating: 5
Comment: I sincerely appreciate the kind service, and loving family like conditions at us storage Ive been there for a while off and on Ive always felt comfortable when going in there. Tiffani always look out for my needs, she is very respectful and professional.I have referred.Im very comfortable there because of her, she make the rest of my life easier because I need her and the service she gives there at us storage on Atlantic and Artesia. Thanks Tiffani!
Name: Y***** U****
Date: 2024-05-01 16:40:00
Rating: 5
Comment: Tiffani was great! Come see her
Name: B******** C*****
Date: 2024-04-27 16:53:07
Rating: 5
Comment: Love love love, the customer service. Quick and efficient. Would definitely recommend!
Name: D***** R******
Date: 2024-04-21 17:40:47
Rating: 5
Comment: Tiffany is always so helpful and friendly. She helped us choose the right size we needed. She made the whole process very easy.
Name: V******* S****
Date: 2024-04-16 22:39:49
Rating: 5
Comment: Dyese, Was very courteous, professional and very helpful with my concerns.Would recommend for someone to use US Storage Center in Long Beach.Thank you US storage.Vernecia
Name: R***** H***
Date: 2024-04-09 21:24:53
Rating: 5
Comment: Ms. Dyese, was very helpful and accurate, she explained everything I needed to know about renting storage, also was very polite.
Name: P******* F*****
Date: 2024-04-05 17:12:40
Rating: 5
Comment: Tiffani in the front office was very nice and helped me move into my unit quickly!Very clean environment!
Name: A*** G*******
Date: 2024-04-04 21:26:35
Rating: 5
Comment: Thank you Tiffani for all your help getting our storage unit! Great costumer service. Highly recommend US Storage . She’s always our go to when it comes to storage units!
Name: j****** f******
Date: 2024-03-30 17:17:37
Rating: 5
Comment: Great customer service, fast service, ladies where very helpful.....give then a raise asap
Name: T*** J******
Date: 2024-03-29 19:42:39
Rating: 5
Comment: Tiffani and Sydney helped me out with a storage today. Great team work and good customer service.
Name: P********** P**********
Date: 2024-03-27 20:26:55
Rating: 5
Comment: Thank you Tiffani for your quick help and assistance . Very professional and very detailed with information.she’s amazing and made our experience great
Name: P**** D***
Date: 2024-03-27 20:21:05
Rating: 5
Comment: We love being here tiffani is amazing! The place is so safe and clean thanks to her! 💕💕💕
Name: D**** I**
Date: 2024-03-20 00:18:36
Rating: 5
Comment: Dyese, was the most wonderful experience I had with this storage. She told me all the rules she was so nice to me. She knew so much regarding this business and she made me feel so welcome . I had a great Experience! Thank you very much for great customer service !!!
Name: F******* Y******
Date: 2024-03-05 20:36:52
Rating: 5
Comment: The Manager Tiffani was very helpful in getting me setup for the storage space. Very nice employer!
Name: J**** W*****
Date: 2024-02-13 00:52:10
Rating: 5
Comment: Incredibly helpful staff and in a great location at a reasonable price!
Name: N******** J******
Date: 2024-02-04 02:02:42
Rating: 5
Comment: The staff are amazing, specifically Tiffani and Sydney, always friendly, always helpful, always the best part of my day…
Name: c****** m****
Date: 2024-02-02 19:42:23
Rating: 5
Comment: Very nice and clean storage facility. Friendly staff members to help you find the perfect size you need to fit your needs.
Name: P**** T******
Date: 2024-01-29 22:20:47
Rating: 5
Comment: Sydney was very helpful, and very friendly!! Storage was spacious and clean. Easy access and great space for the price!!
Name: c******* T*** G**
Date: 2024-01-27 00:30:26
Rating: 5
Comment: I went over to check out a 5x10 unit. The lady that help me out I believe her name was Tiffani, help me out with all of my inquiries. Great customer service
Name: T* S**********
Date: 2024-01-27 00:14:18
Rating: 5
Comment: Sydney showed my husband and I a space and she was very professional and sweet.
Name: c**** d****
Date: 2024-01-27 00:03:05
Rating: 5
Comment: The two lady in there are very helpful give great customer service
Name: g********** b****
Date: 2024-01-26 22:16:33
Rating: 4
Comment: Always great customer service been coming here for years
Name: d*** t******
Date: 2024-01-12 19:44:55
Rating: 5
Comment: Great customer service from Tiffany and Sydney
Name: D**** J******
Date: 2023-11-02 18:37:05
Rating: 5
Comment: So Far So Good Thank You Very MuchAnd Ill Be On Time.
Name: D***** F*****
Date: 2023-10-18 21:44:55
Rating: 5
Comment: Tiffani is one of the greatest person I have ever meet. She is very welcoming and sweet. Always willing to go above and beyond. Thank you for your help!
Name: S**** L****
Date: 2023-10-06 03:33:23
Rating: 5
Comment: Tiffany and Liz were very patient and helpful when it came to helping to get a storage. That day just wasnt my day but they were very understanding and made it a breeze to get me ready to move my stuff in immediately.. Thank you ladies for great customer service ..
Name: A**** G******
Date: 2023-10-05 20:41:30
Rating: 5
Comment: My experience with the front ofc staff on Atlantic near Artesia in North Long Bch was incredibly awesome. Tiffany knows her stuff and always appears to look out for the best deal she could offer me. This was my 2nd time doing business with the front ofc and let me tell you Tiffany and Liz were both so pleasant doing business with. I love caring people working with the public it really means a lot to me and because of Tiffany and her team I will continue to do business at US Storage, but I would follow her as well.. we had to upgrade to a larger space and Tiffany had shown us 4 different ones and when we returned later that day we were able to transfer all in one day.. Liz had her back 100%. Thank you girls for being so dog gone awesome..I feel like taking them flowers right now, but will get to it soon..ooh and by the way, Tiffany will remember your name your face and make doing business a personal affair with doing the best to meet your needs..AMAZING CUSTOMER SERVICE!!
Name: K**** O*****
Date: 2023-10-05 17:01:46
Rating: 5
Comment: My experience was great! We had set the unit up online and within the same hour or so we received a call to help us settle everything over the phone, and we were told to head over when we’re ready! When we arrived to the facility the employee there was very friendly and helpful she explained everything from billing, hours, and how to get around the area. I was very nervous as it was my first time looking for a storage unit but they make the process easy.
Name: G***** G*****
Date: 2023-09-23 19:33:56
Rating: 5
Comment: Absolutely beautiful Tiffany we really appreciate all your help with setting up our account.. this processes was easy and we understood everything.. thank you.
Name: J***
Date: 2023-09-23 00:45:01
Rating: 5
Comment: Thank you Tiffani for all your help. She got me in an out. Very detailed and straight to the point when explaining the lease. Definitely recommend this place.
Name: J**** T******
Date: 2023-08-31 19:58:06
Rating: 5
Comment: Tiffani is truly an amazing person. Great customer service. Always have a smile on her face.
Name: A***** G*****
Date: 2023-08-25 17:45:10
Rating: 5
Comment: Great Storage facility, excellent service and staff. Tiffany at the front desk was very helpful getting me a new storage unit. Kind and fast service getting a new lease. Gonna continue doing business here
Name: M****** E******** J**
Date: 2023-08-10 16:58:46
Rating: 5
Comment: The place is out dated and needs repairs on the moving truck but, gets the job done for a place of storage. The staff are really nice and helpful.
Name: J** T*
Date: 2023-08-09 19:28:15
Rating: 5
Comment: Miss. Tiffany is very nice person enjoyed the real conversation we had while waiting for the X to show up. Member me always the most Realist Uber driver ever...
Name: V L****
Date: 2023-07-21 01:18:59
Rating: 5
Comment: Tiffani was exceptional and extremely knowledgeable. I viewed four other locations and chose to store with you. Thank you
Name: J**** K***
Date: 2023-07-20 00:45:26
Rating: 1
Comment: We lost our storage today and we werent able to get our stuff out beforehand for a month. Everytime we came to get our stuff it was an excuse. The only time we were offered to get our stuff is when they locked our storage, after a short time. When we are not there, the staff is there, even on their off days which I find odd. They keep raising up the prices and it isnt worth it . We asked the staff for assistance and whether it was Tiffani or Erin, or whoever was there no one ever helped us enough. My mom nearly had a heart attack and they didnt assist us or care. They are lying about themselves they are shady and unprofessional. They should be reported.
Name: V******* M********
Date: 2023-07-15 22:14:36
Rating: 5
Comment: Tiffany is very nice and professional. Will recommend this place to anyone.
Name: C**** U****
Date: 2023-06-16 17:07:29
Rating: 5
Comment: Tiffani Ross it’s a great on customer service. Explain everything really well help us a lot with a big smile. Everything was awesome.
Name: M**** C*****
Date: 2023-06-10 23:51:09
Rating: 5
Comment: Tiffani is always so kind with amazing customer service. There is never a time that I come to the office where she doesn’t great me with a big smile. Thank you for such amazing customer service.
Name: M**** D*********
Date: 2023-06-09 16:57:49
Rating: 5
Comment: Am really happy with the good service that Erin Love give me. Very good prices and excellent storage thank you for the help and the good service
Name: C****** Z*******
Date: 2023-06-09 00:36:44
Rating: 5
Comment: Tiffani have a great vibe and great customer service skills. Very knowledgeable and welcoming.
Name: S**** G****
Date: 2023-06-04 20:30:54
Rating: 5
Comment: Pleasantly surprised !!!! Customer service /cleanliness is a deal breaker .Erin and Tiffany was great, very patient and detailed . And the cleanliness omg !!! Unit and office was clean . ImpressedHighly recommend .
Name: A****** S****
Date: 2023-06-03 22:31:11
Rating: 5
Comment: Tiffani and Erin are 2 beautiful and kind professionals very attentive...with love THANK YOU GIRLS
Name: D**** M*****
Date: 2023-06-03 22:18:09
Rating: 5
Comment: Thank you Erin and Tiffani you girls are awesome I love US STORAGE BECAUSE YOU GIRLS MAKE IS SO EASY!
Name: M*** V*****
Date: 2023-06-02 21:22:01
Rating: 5
Comment: Tiffani and bridgette did an amazing job making my move easy. Both of them were so knowledgeable and helpful, and I felt like leaving this 5 star review in appreciation to them. Thank you!
Name: E***** L***
Date: 2023-05-31 20:05:44
Rating: 5
Comment: I have never used a storage unit before and needing one last minute was very stressful but Tiffany made my move so simple and smooth very professional and outstanding customer service. I was so impressed and highly recommend.
Name: L****** H********
Date: 2023-05-27 22:53:27
Rating: 5
Comment: Wonderful erin helped out with all of my needs and things i had to do appreciate there work.They are very respectful and also kind glad to help u with what u need.
Name: M*** D****
Date: 2023-05-04 20:50:36
Rating: 5
Comment: Erin had excellent customer service! Will recommend.
Name: C****** J****
Date: 2023-05-01 18:45:39
Rating: 5
Comment: Erin is wonderful and knows what she’s doing that’s what we like… definitely recommend
Name: A**** T*****
Date: 2023-04-29 00:26:16
Rating: 5
Comment: Extremely happy with the service provided by Erin. She made the process very easy and I appreciate how friendly and professional she was. Defenatly recommend
Name: S**** L***
Date: 2023-04-23 00:19:08
Rating: 5
Comment: Erin and Tiffani are great.. greeted at the door... those to two are the best thank you girls
Name: C****** R*****
Date: 2023-04-15 23:38:53
Rating: 5
Comment: Erin and Tiffani was very professional and welcoming. I love all the effort Erin put in from helping choose a storage unit and more. I love the fact that Tiffani step in and help Erin run my transition smoothly. The company even have a rental truck for Free to help you move.
Name: D**** M*****
Date: 2023-04-10 23:32:16
Rating: 5
Comment: Erin was very helpful she greeted me with a beautiful smile love her energy
Name: H****** B****
Date: 2023-04-08 18:01:34
Rating: 5
Comment: Tiffany is so nice and helpful! Definitely recommend if you need storage to go see her! She will help you find the perfect storage size for you!
Name: J***** S****
Date: 2023-04-07 18:28:49
Rating: 5
Comment: Staff was very helpful, polite, and patient! Erin was a huge help, highly recommend this place!!
Name: K****** E*****
Date: 2023-04-04 22:11:20
Rating: 5
Comment: Tiffany and Erin are an absolute treasure. Wonderful personalities, they are pleasant, personable and funny. Customer service is out of this world. These ladies are awesome.
Name: N*** S*******
Date: 2023-04-04 00:01:41
Rating: 5
Comment: Today at the Long Beach Site of, Atlantic and Artesia, Erin Love helped me in securing a storage unit and did an absolutely incredible deal. She is going to do a great job at the main office.
Name: N***** S******
Date: 2023-03-31 16:28:33
Rating: 5
Comment: Tiffany, has been super nice and helpful throughout my process here at U.S Storage centers! I definitely recommend this storage facility!
Name: R*****
Date: 2023-03-30 23:03:38
Rating: 5
Comment: Tiffani has a great personality. Came to get my son a storage and I will be back to get mine. She is very sweet and helpful.
Name: B*** W*** T** 4**
Date: 2023-03-27 00:46:14
Rating: 5
Comment: I chose to storage my belongings here at US Storage by seeing everyone else reviews. I needed to move my things out of my apartment and this storage company has a moving truck you can use. Erin is wonderful
Name: A***** R*******
Date: 2023-03-24 23:55:10
Rating: 5
Comment: Erin love is an excellent customer service. Very helpful and respectful
Name: M****** A*****
Date: 2023-03-02 19:43:50
Rating: 5
Comment: Tiffani was so helpful with everything and I would highly recommend for others to use this location 😁 best customer service ever
Name: R****** w****
Date: 2023-02-24 00:08:05
Rating: 5
Comment: Came to inquiry about getting a storage for me motorcycle and Tiffani helped me out. She made me feel comfortable and safe to store here. Thank you again.
Name: R**** T*****
Date: 2023-02-23 21:54:42
Rating: 5
Comment: Great Customer service, very polite and professional and Tiffani is very awesome. Great customer service. Thank you so much for helping me. I will make sure all my friends come here if they need a storage. Great place
Name: s******** b*******
Date: 2023-02-22 21:00:39
Rating: 5
Comment: Tiffani was very helpful and had wonderful customer service . Made me feel comfortable while becoming a tenant . Would definitely come back again .
Name: J*** F*****
Date: 2023-02-15 22:45:56
Rating: 5
Comment: Great service Manager Tiffany was very helpfuland sweet. Help me thoughthe whole process . Excelente locations. Ask for to get the best advice and best deal possible
Name: L**** B*****
Date: 2023-02-09 21:10:01
Rating: 5
Comment: Tiffani helped me get my storage today. She was very sweet and helped me choose the right size. Thank you for your help. You made this an easy process.
Name: v**** h*****
Date: 2023-01-12 22:18:55
Rating: 5
Comment: Tiffani was very helpful. She showed me a few units to make sure I had the right size for my items. Very sweet and knowledgeable. Thank you again Tiffani
Name: R****** P****
Date: 2023-01-11 06:18:38
Rating: 5
Comment: Erin showed the best customer service ...so I wanted to say thank you I defiantly will recommend
Name: K***** J******
Date: 2023-01-09 19:00:02
Rating: 5
Comment: Erin is really friendly and lovely and very informative works fast and efficient and still knows how to keep a conversation this location is one of the best us storage location to go
Name: N******** E******
Date: 2023-01-08 21:39:16
Rating: 5
Comment: Erin was very helpful. We couldn’t get in our storage and she was kind enough to help us get in. She is a ROCKSTAR! Thanks again Erin! Love your customer service! Have a blessed day!
Name: j**** l***
Date: 2023-01-07 22:38:57
Rating: 5
Comment: Erin was amazing!Gave me all the details I neededWent above and beyond with her service!Would recommend coming to her if you have any questions or if you’re interested in getting a space.You will not leave without a question unanswered.
Name: A********* J***********
Date: 2022-12-27 22:10:01
Rating: 5
Comment: Tiffani was very professional! She provided some recommendations for the amount of items we needed stored. She showed us several units and gave us a discount. She was very pleasant to work with and made our decision to rent a storage unit here easy.
Name: B**** W*****
Date: 2022-12-27 20:26:22
Rating: 5
Comment: Erin Very awesome good customer service appreciate everything took me out show me stores thank you I will tell Friend
Name: A**** Y****
Date: 2022-12-20 00:39:24
Rating: 5
Comment: The new office looks nice! This place saved me alot of money, best pricing here. Thanks Tiffani for showing me the place and Tatiana for renting. I will tell my friends about this place
Name: B*** S***
Date: 2022-12-19 13:26:56
Rating: 5
Comment: Thank you Erin for helping me with my storage your kindness is refreshing. Definitely will recommend
Name: L***** O*****
Date: 2022-12-18 21:59:15
Rating: 5
Comment: Tatiana had very good customer service,very polite and resources full .will definitely return if needed .
Name: V***** R** B******
Date: 2022-12-18 19:26:29
Rating: 5
Comment: Tatiana was able to help us with my truck rental, very thorough and very good at what she does. Extremely professional and helpful
Name: C**** D****
Date: 2022-12-17 11:31:57
Rating: 5
Comment: Erin had excellent customer service was very helpful and of good assistance definitely recommend her.
Name: E**** V********
Date: 2022-12-13 23:39:40
Rating: 5
Comment: Erin and Tiffany were phenomenal!! Outstanding customer service! Couldn’t have asked for better staff. They were informative and answered all of the questions I had. I will definitely be using US Storage Centers!
Name: C****** L***
Date: 2022-11-15 22:56:18
Rating: 5
Comment: Great location much better than the others visited this place today to check out the units and prices. The manager Tiffani was excellent, she was professional and very informative. She definitely knows the property well and knows how to run things.
Name: R*** H****
Date: 2022-11-11 21:05:38
Rating: 5
Comment: Erin is a good worker, she got us what we wanted and was really respectful.thanks for the help and the storage unit Erin.
Name: C*** M*******
Date: 2022-11-11 18:17:32
Rating: 5
Comment: I luv this place luv the people that work here they are Awesome especially ERIN LOVE she helped me out a whole lot Thank you for Everything Martin was Alot of help also if anyone need a storage I recommend you us storage
Name: L******* R******
Date: 2022-10-05 21:44:15
Rating: 5
Comment: Martin Robleto was and still is an amazing person. Very thorough, supportive and helpful. Best service ever !!-Leo
Name: R****** O*******
Date: 2022-09-30 22:30:05
Rating: 5
Comment: Erin where is wonderful and helping assist me with my situation. Great customer service would recommend this place to anyone ask for Erin.
Name: B****** B****
Date: 2022-09-30 17:08:23
Rating: 5
Comment: Martin was absolutely awesome! Will come back in the future! Erin helped us out the first time, and realized we needed another one last minute and Martin was absolutely accommodating! Great place to rent storages from!
Name: C********** T*****
Date: 2022-09-26 19:16:40
Rating: 5
Comment: There was a sweet woman named Erin love she helped me with everything so fast thank you us storage best costumer service I’ve ever had .
Name: k****** J*****
Date: 2022-09-26 18:52:37
Rating: 5
Comment: Erin Love is an awesome employee. She answered all my questions and made sure that I understood everything. Excellent Service. Five star service for Erin.Letssssssss Gooooooooo
Name: A***** S**********
Date: 2022-09-25 19:31:51
Rating: 5
Comment: I was helped by Erin Love and she did the most for me. Im moving and she was so supportive and helped me out.
Name: M****** F******
Date: 2022-09-17 17:04:08
Rating: 5
Comment: This is my first time ever needing to rent a storage unit and Martin and Erin made everything so easy. They were very friendly and professional about everything. Would definitely recommend to others.
Name: S******** K*******
Date: 2022-08-23 00:05:38
Rating: 5
Comment: The manager Erin Love is awesome. Shes so helpful and displayed excellent customer service and care.
Name: Y**** R****
Date: 2022-08-06 21:59:15
Rating: 5
Comment: Erin was phenomenal with helping me and my sister today. very friendly and have a very comfort feeling. she was awesome👍🏾
Name: M**** S******
Date: 2022-08-04 21:22:28
Rating: 5
Comment: Martin amd Erin have a very excellent customer service im very pleased with their help.. I will definitely recommend this place
Name: K L******
Date: 2022-08-01 06:48:53
Rating: 5
Comment: Erins attitude when you come in its just very pleasant very welcoming makes you feel comfortable and even if they only came to look for storage youre probably going to end up buying one erins super cool number one
Name: W***** A****
Date: 2022-07-31 23:03:51
Rating: 5
Comment: The staff at us storage is incredible love there smile and outstanding customer service low rates and super clean quick response to all my needs I will recommend us storage centers to anyone looking for not just a place to store there goods also cause of the awesome team members Erin is the best love her dont forget about there auctions. 😀lock in the best rates
Name: D****** C******
Date: 2022-07-29 21:56:23
Rating: 5
Comment: Martín helped my get the perfect size storage was very helpful. I will definitely recommend this place. Erin was also very helpful and nice!
Name: C****** D********
Date: 2022-07-22 00:06:09
Rating: 5
Comment: Martin he was great! I have my stuff here for a couple months… and had no issues when leaving my lease.
Name: T** -*** L***
Date: 2022-07-19 20:59:17
Rating: 5
Comment: Erin was super nice and professional.It was so easy to get my storage space that was exactly what I needed.I will recommend my friends and family to come here.
Name: A***** W******
Date: 2022-07-18 00:42:53
Rating: 5
Comment: Erin Love has Good costumer service and she made the renting process enjoyable and she got a beautiful personality . Will return .
Name: n******* o*****
Date: 2022-07-14 00:09:33
Rating: 5
Comment: Erin Love, the assistant property manager is very approachable and explained in a very detailed way to my understanding.She offered a great price for a senior individual.She is passionate and cares of customers like me.shows interests of customers and also for the welfare of the company she works for. Thanks!Nannette Ongoco
Name: C**** R**
Date: 2022-07-12 20:56:59
Rating: 5
Comment: This place is great!! I went in unsure of what size unit I’d need but with the help of the staff (Erin Love) we made a perfect choice Thanks again Erin it worked out perfectly .. I would definitely recommend them to my friends and family… 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ !!!
Name: S**** P****
Date: 2022-07-12 01:44:29
Rating: 5
Comment: Great customer service provided by Erin! I looked at 3 bins and super happy to receive 50% off of 2 months rental! Great perk! Property Manager, Martin, was very helpful as well!
Name: E* P***
Date: 2022-07-10 21:22:00
Rating: 5
Comment: Erin love was so helpful today I came in and ask her some questions about the facility and she made me feel my stuff would be safe she was so polite and nice with a big smile on her face LOVE HER VERY RESPECTFUL! Had to go back home and tell my family and friends to do their business there .
Name: A** G**
Date: 2022-07-09 19:05:56
Rating: 5
Comment: Martin & Erin are always positive and professional. Ive been a customer for years, RIP Yvonne. This is well run, clean, and no riff raff.
Name: D***** D*****
Date: 2022-07-09 12:07:48
Rating: 5
Comment: Came came here to rent a unit the staff here was so helpful especially a young cute staff member named Erin love she was awesome shes on point all the details and extremely knowledgeable in her field she did that!
Name: J***** H*****
Date: 2022-07-05 17:30:11
Rating: 5
Comment: Erin is a outstanding employee, shes got cheerful personality. and very helpful to us senior citizens, and a joy to look at. you should have more employees like her!
Name: B***** B*****
Date: 2022-07-02 21:59:21
Rating: 5
Comment: Erin here is so wonderful..she is really helpful and nice and I really wish her the best in life. She should be a owner of one of the us storages because she would be the greater owner ever... And martin is a helpful man!
Name: D**** Q******
Date: 2022-07-01 21:55:11
Rating: 5
Comment: Spacious and clean. The staff there are really helpful and professional. I want to say thank you to Erin for a assisting me for what I needed
Name: E********** D***** S***** G*******
Date: 2022-06-29 21:24:07
Rating: 5
Comment: Erin and Martin are amazing. Both have great customer service and were so helpful. I would never rent any where else. Facilities are clean.
Name: d****** a********
Date: 2022-06-28 19:05:23
Rating: 4
Comment: Erin and Martin, once we talked and reached an outstanding I believe we can work together good. I pray all will have a beautiful blessed day
Name: G******** H******
Date: 2022-06-22 22:46:13
Rating: 5
Comment: Erin Love, helped us out! Loved her, she was very sweet.Martin, also helped us solved an issue, very nice!
Name: G******* Q**********
Date: 2022-06-20 23:03:32
Rating: 5
Comment: I love this place you won’t find better service anywhere. Just ask for Erin She is the manger. She is the best. Thank you for all your help when the time flys as fast as it does, Im glad there’s still good people out there. Xoxoxoxoxo Gaby and Jess Hernandez
Name: M****** H*******
Date: 2022-06-15 19:35:26
Rating: 5
Comment: I definitely recommend this place they have a great team. Erin of course she gets 5 stars she’s got the best attitude you rock Erin
Name: D****** P********
Date: 2022-06-12 17:39:56
Rating: 5
Comment: Martin is very good at what he does explain everything and makes sure he take his time to make sure I understood everything… very professional and caring
Name: D**** C
Date: 2022-06-09 19:53:46
Rating: 5
Comment: The service was amazing here and Martin was very professional and friendly! He was very helpful and explained the whole process perfectly to me definitely would recommend this place!
Name: T***** T*******
Date: 2022-05-23 18:13:29
Rating: 5
Comment: Erin Love was a very big help today and always has great costumer service every time I come into the office. I was able to get my bill taken care of today because of her help and keep my storage space.
Name: V****** L****
Date: 2022-05-21 17:38:53
Rating: 5
Comment: Martin is the best, great customer service he providesHe helped me through the process fast and easy, will recommend 😌
Name: R***** H******
Date: 2022-05-19 20:36:27
Rating: 5
Comment: Wonderful and Immaculately Clean Facility! Staff was very friendly and helpful! Superior customer service! Ms. Love is a Shinin example for your company! Caring and empathetic to my family and me!
Name: F******* G*****
Date: 2022-05-17 00:31:27
Rating: 5
Comment: Totally awesome. Price was explained very well and rules were understood. Very easy going people person.Erin was very friendly,and keept it real. Definitely would recommend.
Name: D***** R******
Date: 2022-05-04 19:34:43
Rating: 5
Comment: Great experience at this office. Martin was such a great help. I would definitely recommend coming to this office to get a rental. Great customer service. Thank you Martin!
Name: H****** 3**
Date: 2022-05-01 23:33:32
Rating: 5
Comment: Excellent customer service. Erin Love actually went beyond and searched other venues to match my requirements but ended up getting storage here nonetheless. Move-in vehicle was complimentary and came through. Whole process was seamless; highly recommend.5/1/22:Transfer process to larger unit was simple. Excellent customer service in explaining all details. Still highly recommend.
Name: A**** W***
Date: 2022-04-30 21:11:39
Rating: 5
Comment: The staffade picking out and moving into the storage a breeze Erin love was extra helpful in getting everything I needed to make the task easy as could be I dont know what you guys would do without her
Name: R****** W***
Date: 2022-04-30 19:45:30
Rating: 5
Comment: Us storage center inn long beach isAll day great all around best staff an friendly service.. front desk staff Erin love provided professional helpful service when it came to rentals. ...
Name: A***** R****
Date: 2022-04-28 22:09:42
Rating: 5
Comment: Martin was an excellent person, explained everything that I needed for my unit. Very helpful, great customer service.
Name: N***** R*********
Date: 2022-04-25 19:41:33
Rating: 5
Comment: I had an unusual situation in which I needed to help a friend who was renting a unit here. Erin was so helpful and really went the extra mile to work everything out for us!
Name: R*** G********
Date: 2022-04-18 21:58:22
Rating: 5
Comment: Erin Love over her at us storage on Atlantic has the greatest customer service I totally feel comfortable with storing my things here and I definitely would recommend it to my family and my friends
Name: J*** A** M*******
Date: 2022-04-18 19:25:53
Rating: 5
Comment: Great customer service and very clean and quite location. I was helped by a lady named Erin and she was very nice and helped me with everything I needed. Will definitely refer this place !!!!!
Name: J F**********
Date: 2022-04-16 20:43:09
Rating: 5
Comment: Martin and Erin did an amazing job with getting me a unit and in a timely manner. They both were friendly and helpful.Thanks for the great team work
Name: R****** L****
Date: 2022-04-15 18:28:55
Rating: 5
Comment: I jus wanna say the service and the business here was wonderful thank u Erin love you were very patient and nice ... Thank u again
Name: D*** M*******
Date: 2022-04-12 21:15:37
Rating: 5
Comment: My experience with Erin Love was great she offered discounts which I love and she was very knowledgeable about the storage facility and I love that you guys offer a moving truck to help people in need to move with ease...Thank you for you assistance.
Name: M****** M*****
Date: 2022-04-09 23:56:48
Rating: 5
Comment: Martin was very helpful in helping find the right size unit for my one bedroom. He showed quotes side by side and took the time to help me find the best option!!! Very great customer service!
Name: F*** F*********
Date: 2022-04-01 16:22:40
Rating: 5
Comment: Omg, the best place to be. Martin Robledo and Erin Love are the best people in charge. The place is secured and clean with low prices. I have been with US Storage for years. I don’t plan on going anywhere anytime soon.
Name: B***** C********
Date: 2022-03-03 00:41:16
Rating: 5
Comment: I would like to thank the staff at U S Storage. When I was looking for a extra storage for my daughter they were great help and offer me a discount since I already had one. I would like to say this storage place is always clean.
Name: R***** G******* P********
Date: 2022-02-25 20:25:18
Rating: 5
Comment: Martin helped us out with every question we had. They provide great customer service. Thank you for everything.
Name: m***** j****
Date: 2022-02-09 00:20:10
Rating: 5
Comment: Im glad I chose us storage. Excellent customer 👌Ur associate Erin love took the time to help us find the perfect storage. The tour was excellent
Name: R******* T*****
Date: 2022-02-08 21:32:08
Rating: 5
Comment: Erin was very courteous and knowledgeable she made the whole process flow smoothly and answered all my questions in a manner that made me feel good and safe in my choice of where I should store my belongings
Name: L****** L****
Date: 2022-02-08 19:28:03
Rating: 5
Comment: Best customer service, Ms. Erin answered all my concerns regarding safety and insurance on my unit. Was very friendly and respectful. I left there feeling content and very satisfied with my economic monthly bill.
Name: D****** W****
Date: 2022-02-08 18:54:05
Rating: 5
Comment: I had the best experience thanks to Erin if she wasn’t working there I wouldn’t go there! Thank you for your wonderful customer service and positive energy!
Name: C********** A**
Date: 2022-02-01 19:05:18
Rating: 5
Comment: US Storage is a great place to store your important belongs and their customer services are exceptional awesome and I appreciate the staff who helped me during the sign up storage Martin snd Erin are epic in what they do and they’re very patient and courteous with me explained everything well.
Name: B***** R********
Date: 2021-12-28 21:49:12
Rating: 5
Comment: The service at this location was AMAZING! Martin helped us find the perfect unit. All of our questions were answered and the process was speedy and efficient.Would recommend this for anyone looking for a unit in the North LB area.
Name: E**** p*****
Date: 2021-12-02 00:36:28
Rating: 5
Comment: I’d like to thank Tracy W. for his great customer service and warm welcome. He made the rental process feel like a stress free and easy. Tracy was gracious enough to make sure all the policies were explained and when ever I had questions, he happily answered them. He double checked that I was confident with the answers I got from him so as not have any confusions or mix ups in the agreements. Also, I believe he worked hard to make sure I got the best value for my money. Thanks again Tracy!
Name: M******* E******* B****
Date: 2021-11-24 17:58:44
Rating: 5
Comment: Happy to be able to continue rent again with this wonderful helpful location. Great online rate just in time. Martìn makes everything such a relaxing and professional experience! I highly recommend!
Name: E********* B*****
Date: 2021-10-29 19:18:17
Rating: 5
Comment: Martin helped me out to get my storage and he is fabulous and very helpful!!! He always make sure to say hi when he seems me. Wonderful service. Thank you Martin!
Name: Z***** V******
Date: 2021-09-04 22:18:04
Rating: 5
Comment: Really friendly and helpful company. Martin was able to answer all my questions and concerns. I lost my key and he even helped to find a company to break my lock., .
Name: L**** A********
Date: 2021-08-12 23:47:12
Rating: 5
Comment: As a customer for over a year and a half. I have to give the customer service here at US Storage a higher rating then a five star rating. Especially, the manager Martin,who by all means, should be in upper management position. His true commitment to the company he serves. Shows the great core values, honesty, and integrity. Key people, in key positions is how corporations become the best they can strive to be in a competitive market. Again! Thank you, Martin! Thank you, US Storage!
Name: d***** t******
Date: 2021-08-05 19:19:39
Rating: 5
Comment: Visited this location on a rush hour but people here are really professional, specially Martin is beyond helping customers and understand their requirements. I highly recommend this place.Thank you very much Martin for everything.
Name: j***** r****
Date: 2021-07-29 18:58:28
Rating: 5
Comment: I went to this US Storage Center in Long Beach for a price quote and had a clerk named Megan help me. She showed me units of different sizes to meet my needs for storage. It was very detailed explanation. I was glad to have her for a clerk help me. Thanks for all your time today.
Name: O****
Date: 2021-07-01 22:53:34
Rating: 5
Comment: I had a reservation at a different US Storage location the day before that fell through, I found this location and went in the next day. Martin and Sarah were both helpful and professional, got me set up quickly, and were very pleasant to interact with. Great staff at this location, highly recommended!
Name: E**** S******
Date: 2021-06-30 17:47:18
Rating: 5
Comment: Excellent customer service, highly recommended, Martin is willing to go the extra mile to fulfill your needs, always friendly, great service, I would rate him higher if I could.
Name: A********* w*** A******
Date: 2021-04-28 20:40:32
Rating: 5
Comment: Martin (property manager) provided us with excellent service. Would gladly recommend this place to family and friends. He was very informative with every step of the way. Thank you.
Name: S******** O****
Date: 2021-04-14 15:49:12
Rating: 4
Comment: Excellent customer service both over the phone and at the facility. I was overwhelmed and likely impatient, the call center representative was patient and helped with rental lease. Ana, a representative at the facility, completed the process and was very helpful. I left feeling reassured that my storage needs were covered. Thank you US Storage Long Beach.
Name: s***** h***** w*****
Date: 2021-04-09 17:55:51
Rating: 5
Comment: Customer service is excellent, I have been here for 5 year and going. Great place to store your belongings. Thanks ana and Martin her having a smile every time I come here.
Name: M***** R***
Date: 2021-03-20 23:12:06
Rating: 5
Comment: Martin was very professional and he really helped me out and I would be glad to work with him anytime he is very nice and he treats all of the customers with the upmost respect do I thank you Martin got your help. Marvin Reed
Name: I**** D*****
Date: 2021-03-09 21:42:32
Rating: 5
Comment: I love you Storage Center and I been a member hear for long as I can remember we always have really great customer service so friendly and they will work with you when you get half off of your first month and second month which is awesome. Martin is the best @ his job
Name: A**** C****
Date: 2021-03-05 01:42:07
Rating: 5
Comment: I have had a storage unit at the facility for over a year and its amazing the staff are super nice and helpful. Martin is a pleasure. The price is great for the units offered. I suggest everyone who has storage need to go see them.
Name: G***** G*****
Date: 2021-02-21 00:08:49
Rating: 5
Comment: Martin you are great thank you so much. Hope we get to work with you again. Was a pleasure renting at US storage with Martin! Great smile and attitude and very professional.Sam
Name: V** D**
Date: 2020-10-22 00:01:01
Rating: 5
Comment: Martin was amazing at providing outstanding services! He clearly explained all policies and worked to make me a happy customer.
Name: L****** B***
Date: 2020-09-05 22:18:42
Rating: 5
Comment: Visited U S storage today we were in need of a storage unit. Martin was awesome he was very helpful and took his time in explaining all of the details of the unit. Thank you Martin for your excellent customer service he made the process so easy and quick!!!! 😊
Name: L******** H*****
Date: 2020-07-04 00:59:11
Rating: 5
Comment: This is the absolutely best storage place to come to. Ana was my associate and she helped me in the best way ever and everytime I come in she’s there to welcome me with a beautiful smile and warm welcome back how are you? I feel the love when I enter the building. Martin was also great in helping assist with paying my rent. Thank you guys I will be coming back forever
Name: M****** R******
Date: 2020-06-06 17:46:46
Rating: 5
Comment: I’ve had such a great experience with US storage during this time of transition with COVID-19. Martin was very helpful and gave me the perfect storage to accommodate my needs. I highly recommend to others. I was referred by many family and friends so that explains enough, thank you !
Name: V R***
Date: 2019-09-27 21:50:11
Rating: 5
Comment: Excellent staff. Lavonne is the best, always there serving with a smile, extremely loyal and knowledgeable and deserves a huge raise. Thanks for being you Lavonne and thanks U S Storage for hiring genuine people.
Name: B***** C*****
Date: 2019-09-01 22:29:27
Rating: 5
Comment: Ana was very polite and helpful! Gave us a tour because we werent quite sure what size we wanted to get and she helped us look around until we found the one we wanted. She answered all our questions and was very friendly! The prices are great.
Name: T***** C***** S***** M*******
Date: 2019-07-26 08:15:02
Rating: 5
Comment: The service at the Long Beach location was exceptional. The Asst. General Manager Ana was very patient and professional. I highly recommend that she be commended by the company.
Name: A******** F****
Date: 2019-04-18 21:54:03
Rating: 5
Comment: Lavonne was great!! Help us get a great storage, clear with the information, and break down the cost for the unit clearly. I’ll tell everyone of their Service, because it’s my first time doing this and I’m very happy to have Lavonne make it easy for me.
Name: F****** G*************** (*****
Date: 2019-03-17 06:15:44
Rating: 5
Comment: Had to find a new home for This Li’L Piggy recently and I couldn’t be happier than to have found my new friends at US Storage. They have been so sweet and helpful. I’m sure they’ll love the cookies he makes. Thank you!
Name: Q**** F****
Date: 2019-03-02 19:39:20
Rating: 5
Comment: I came this morning to get a new storage and received the warmest and friendliest customer service from Lavonne Page. She helped in everyway possible. Really appreciate her professionalism and hospitible personality. Im glad to become a client at this location.
Name: Y****** C*******
Date: 2019-01-28 01:02:44
Rating: 1
Comment: Would not recommend to anyone I was interested in renting a trailer took us an hour only to be told that we couldnt rent the trailer After All because they couldnt fix the signal lights to the trailer in between turning my signal lights off and on my battery went dead I went back to the front office to ask for help the employee there told me she couldnt help it took me another hour or two trying to find someone that could help.Their customer service is not very friendly or helpful I was real disappointed I hope I never have to do business with them.
Name: J*
Date: 2019-01-13 17:16:45
Rating: 5
Comment: Great place, safe and clean. Left my jeep in a unit for two months without any problems. Lavonne helped me with the unit, was very friendly, respectful and helpful both renting the unit and then moving out. Would definitely use again if im in the area
Name: M****** R***
Date: 2018-10-30 20:54:28
Rating: 5
Comment: I have been here for a couple years and every time I stop by to say hi or pay my bill, the girls in the office always have a smile on and give great customer service. Whenever I am here and we talk like we have been friends for years. The facility is always Clean, Lavonne does a great job taking care of the facility. I would give her a 100 stars if I could.
Name: L***** V******
Date: 2018-10-17 03:27:15
Rating: 5
Comment: Had a great experience here. I was reluctant at first because I’ve heard bad experiences from others using storage at other storage facilities, but the reviews here were really good so I gave them a shot. As it turns out this is a great place to store your things. The staff is very friendly and they make the setup very quick and painless and they even offered me big discounts on the first few months. I will definitely go here again for my storage needs in the future.
Name: J*** D**** P***
Date: 2018-09-07 07:38:03
Rating: 5
Comment: As Seen On Televisions STORAGE WARS.The facility is kept spotless and safe. The service of the manager, Lavonne, and her assistants, Cynthia and Ana is absolutely beautiful; One knows beyond doubt, when visiting here, that because of the professionalism and determination of these ladies, the Customers and their belongings are Job One.One feels a sense of family when visiting this particular facility.If you need to store anything, or know of someone else who does, do yourself a huge favor..... Visit this place! See for yourself, just how much better this Storage Facility really is!! Youll be glad you did. You simply will not find a cleaner or safer facility, anywhere.This is where you come to, to experience Premium service, the knowledge of being cared for, and a level of trustworthiness and friendliness, that is almost impossible to locate, now days. Youll Find It Here. Obviously, theyve really impressed me; and thats not an easy task!!Now, these ladies are pretty busy at times; yet, if you decide to stop by sometime, to discover for yourself, that you and your belongings are top priority to them, youll experience a truly unique business, which will probably cause you, too, to think of this business and its employees a bit more like close family members; Not just another Storage Facility!!!
Name: T*** R********
Date: 2018-08-08 15:59:12
Rating: 5
Comment: I’ve been a tenant here for over 10 years and I would definitely recommend this storage to anyone! They have good prices and great customer service. Lavonne is always ready to answer any questions, and she keeps the facility very clean.
Name: C**** S********
Date: 2017-08-19 22:20:58
Rating: 5
Comment: Great place to store !I was treated like family thank you Cindy and Lavonne for making an awfull circumstance tolerable, Im eternally grateful! !!
Name: C******** W*****
Date: 2017-02-03 15:30:52
Rating: 5
Comment: Cindy was amazing.. Its like she could read my mind. Without me having to ask, she took alot of factors into consideration.Such as, I am a young woman moving alone, and she immediately offered me a unit closer to the entrance. She was absolutely great. Im known for being a very impatient person, but whenever there was a wait, Cindy communicated her process and stayed practically engaged with everyone while focusing her attention on the customer in from of her. Couldnt ask for better service.
Name: k*** l**
Date: 2016-09-09 23:31:37
Rating: 5
Comment: I have been a customer here for 8 years. I love this place. I wouldnt trust my belongings anyplace else.LAVONNE is such a great manager. She is very nice and professional. Keep up the great work.
Name: J**** C*****
Date: 2016-08-24 00:43:38
Rating: 5
Comment: Well first of all the ladys in the office are so (Cindy) helpful & nice, great customer services, got me a storage for reasonable price and cant say I have any complaints. Recommend this place if any one looking for storage unit around town. Wanted to Thanks Cindy Perez for always making me feel like a valuable customer.
Name: P******* S******
Date: 2016-06-22 05:59:31
Rating: 5
Comment: I was so impressed and grateful for ALL the help Cindy gave me and my family. She went out of her way to ensure that the moving process was handled professionally, that I understood all that I needed to know, AND with a beautiful personality to top it off. Thanks so much, Cindy. I will always remember your kindness. 😊
Name: D*** L
Date: 2016-05-26 14:28:14
Rating: 5
Comment: The biggest difference between this location and the hundreds of other self storage facilities are the representatives Lavonne and Cindy, they are far and away the most helpful people you could ever hope to meet. They go out of their way to do everything they can to make it easy for you and they do it with a smile. Cant say enough about them.
Name: V***** M*******
Date: 2016-04-26 23:29:46
Rating: 5
Comment: Cindy and Lavonne are the best. I was going through a hectic move and thanks to theyre helpful attitude i was able to safely store my belongings in an affordable unit. They even provided me with a truck. Excellent customer service.
Name: j****** s*****
Date: 2016-04-23 18:08:43
Rating: 5
Comment: Just left this place and let me tell you customer service is GREAT! The two ladies that work the front are so knowledgeable and super nice. The units are all well kept and clean. The property is well kept and the prices are great! I wish i would have found them sooner.
Name: B******** L***
Date: 2016-04-20 22:29:15
Rating: 5
Comment: Best customer service ever, the ladies there (Lavonne & Cindy) are fantastic. I need a place to fit all my belonging they found the right size and price for me. the hours are great the property is all one level which is great. If you need storage must go there. they will help find the right size if you are not sure what to get! they are right off the 91 freeway off of Atlantic avenue by the 710 which is a hop off and there you are.
Name: L***** H******
Date: 2016-04-09 18:18:26
Rating: 4
Comment: Ms Lavonne Page is a wonderful young lady. I was trying to decide which storage facility I wanted to use and she made my decision so easy by providing me with a smile and excellent customer service. I would recommend anyone and everyone to use this storage facility because of Lavonne smile and excellent customer service. She understands customers and the meaning of service.
Name: K******** L****
Date: 2015-10-29 20:18:13
Rating: 5
Comment: I absolutely loved the customer service Cindy offered here at US Storage! She was extremely helpful, made my whole move absolutely stress free, was more than kind and made my experience the absolute BEST ever! I will definitely recommend every single one of friends and family to Cindy and this location, she has all my trust!!..Thanks so much Cindy you are such a blessing and you the greatest!...
Name: J**** Q********
Date: 2015-10-14 20:17:21
Rating: 5
Comment: Wonderful staff!! Cindy and Levone provided us with excellent customer service. They will work with you according to your needs and always try to hook you up as much as possible!! 5 Stars all day long!! :)
Name: F**** B*******
Date: 2015-09-28 04:19:43
Rating: 5
Comment: We are using these storage facilities over 18 months and are very pleased with the US Storage Center. Ms. Lavonne Page and Ms. Cindy Perez are easy to contact, get the job done and are always very helpful. These two ladies know how to treat customers. Thank you Lavonne and Cindy.
Name: C**** M****
Date: 2015-09-23 01:13:25
Rating: 5
Comment: I LOVE MS Cindy and Lavonne, I have a couple of times I almost lost my storage and was in traffic and call and ask them to please to wait for me because I was 10mins away and they waited. For me, being that my sale date was the next day, they are very understanding and compassionate people, been a customer for 6 yrs. They always call me and let know my standings and Thank Them. I thank GOD for people like Cindy and Lavonne.
Name: d**********
Date: 2015-08-27 01:09:50
Rating: 5
Comment: I have been to many storage facilities and u.s storage is by far the best I have been too. Lavonne and Cindy are very professional and charming women. I have always enjoyed my experience here. The property is always very clean and I feel very safe storing my belongings here. And its all due to Lavonne and Cindys tireless efforts to keep this place in top notch shape. I give this location 5+ stars. If you need storage space this location is the first one u should consider.
Name: P*** T*****
Date: 2015-07-29 19:46:47
Rating: 5
Comment: Lavonne (Manager) & Cindy (Assistant Mgr.) are great to work with; very personable & professional! They BOTH assisted me with storage unit lock cutoffs and inventory, saving valuable time (especially since we had 20-plus units to do this month!). If I were to need a storage facility unit--anywhere in the South Bay area--I would give them my business, as they provide excellent customer service (I observed Lavonne having a momentary chat with a tenant who popped her head in the office door to greet her), and I wouldnt mind the longer drive to store my property here, as they seem to be very attentive to customer concerns/safety/security. Thanks, gals! :-)
Name: a****** b******
Date: 2015-06-18 21:36:42
Rating: 5
Comment: Ive only been a customer for a short while at the location at Artesia & Atlantic,but Cindy & Lavonne are amazing!There hasnt been a single time that Ive been in where they havent been smiling,laughing & generally making me feel welcome.They know my name without having to look it up,which, to me,gives a very personal touch for any customer.If your company has the foresight to hire employees like these as a general practice,then I foresee great success & growth for your company!I think they deserve to be paid well for what they do as well as the person who had the insight to hire them!Great job!I look forward to continuing my patronage with you as long as I have the pleasure of being served by such amazing employees.
Name: K* T
Date: 2015-06-02 00:32:44
Rating: 5
Comment: My experience with Lavonne Page and Cyndi Perez has been my best storage experience since I have been using public storage. Ive used other facilities in the past, but never come across staffing so personable and willing to go the extra mile to assist their clients. I do not live in the area, but feel good in having my goods stored there......Class act ladies!
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Name: C***** H********
Date: 2024-06-29 00:01:01
Rating: 5
Comment: Thank you Tiffani for all of your help! Sad that I have to leave this place. I highly recommend this location. Ask for Tiffani is very helpful and knows her stuff.