Ventura Boat Rentals
Address: Dock C, 1575 Spinnaker Dr #10, Ventura, CA 93001, United States
Phone: +1 805-642-7753
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 805-642-7753
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Boat rental service, Boat tour agency, Canoe & kayak rental service, Water sports equipment rental service
Rating: 4.2
Site: http://venturaboatrentals.com/
Worktime:
Rating: 4.2
Site: http://venturaboatrentals.com/
Worktime:
Day | Time |
---|---|
Monday | 11 AM–6 PM |
Tuesday | 11 AM–6 PM |
Wednesday | 11 AM–6 PM |
Thursday | 11 AM–6 PM |
Friday | 11 AM–6 PM |
Saturday | 11 AM–6 PM |
Sunday | 11 AM–6 PM |
Name: C******** F*****
Date: 2024-06-12 23:59:08
Rating: 5
Comment: Rented Duffy boat at the Ventura Harbor Village. It was relaxing day
Name: c*********** 4
Date: 2024-04-13 03:36:43
Rating: 1
Comment: I went with my boyfriend on a Sunday or a Saturday in the afternoon, I don’t remember to much. We rent a “kayak” and they ask me if I wanted a blue one or a yellow one which is was weird for me but we say the blue one was ok. After a half of an hour they call my boyfriend and ask him what kind of boat we got which was what we ask for, a kayak. They tell him that it was ok and when we finish we needed to talk. Which really freak me out because I went with my sister the other time and nothing like this happen. We arrive and return to his establishment and they told me that they understand me that I ask for a duck boat, witch is weir because a kayak and a duck boat don’t sound the same. I let it pass maybe because of my Mexican accent, for me still hard to pronounce some words. But kayak and a duck bout still don’t sound the same!!! They ask me for my address so they can send me a check of the amount they overcharged me and I still waiting for it. They say they couldn’t give me a refund because a pay with debit. But what did you guys think?
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Name: S**** W*******
Date: 2024-03-10 00:20:25
Rating: 5
Comment: 3-9-2024: Spreading of my step sisters ashes. This is the second time weve used Ventura Boat Rentals for spreading of ashes at sea. The Captain and assistant were very polite, thoughtful, attenative, caring and a pleasure to talk with. Very knowledgeable.Thank you for making our memorial a pleasant time.Cuddos to the Captain and his assistant.
Name: J*** J****
Date: 2023-12-29 01:28:02
Rating: 1
Comment: Upon arriving with my two sons, the person in charge displayed a poor attitude, maintaining a strict business demeanor with a lack of customer relations. After filling out the form and initialing each of the 19 rules, he remarked, dont make me add a 20th. We requested the smallest electric boat, priced at $67 in cash. After confirming the small boat upon my inquiry about the cash discount, he ordered us to wait at the end of a short dock.While walking towards the docks end, a woman yelled for us to stop and not proceed. When she brought the boat around, it didnt resemble the one I had requested based on the photo. I asked, Is this the $67 boat? and she affirmed it was. Upon our return, a different woman at the kiosk attempted to charge us for a larger boat. I insisted on the $67 boat, but she, in a rude tone, claimed I had taken out the bigger boat, therefore, I had to pay for it. I let he know what the women who gave us the boat said and her only response was, “she’s new and doesn’t know”. I requested to speak with the person I rented from and waited for him, prompting her to rudely ask for my ID back.Upon his return, he exhibited frustration. He too tried charging for the larger boat saying, “well that’s the boat you took so you have to pay for it”. I stood my ground on the issue as I budgeted this outing with the boys based on the $67 cash boat. He huffed and puffed then reluctantly instructed the women to charge me for the other boat. In a fit of annoyance, he decided to just handle the transaction himself, tossing my change at me. Whether due to incompetence or an intentional switch, the service was subpar and disappointing.
Name: G******** L
Date: 2023-11-21 15:16:24
Rating: 5
Comment: My son had the time of his life seal hunting and trying out all the different paddle boats!
Name: T** A*** I******* D********
Date: 2023-10-10 18:48:08
Rating: 5
Comment: We rented a boat and it was really nice the staff was friendly and explained everything we needed to know to have a great and fun experience while out in the marina. Highly recommend for a fun activity
Name: S**** U*****
Date: 2023-10-07 23:56:56
Rating: 5
Comment: Really cool peeps working there.Love going out and cruising around the harbor.Its not too expensive.Highly recommend.
Name: E*****
Date: 2023-09-05 15:17:35
Rating: 5
Comment: Great experience
Name: R**********
Date: 2023-08-17 21:35:31
Rating: 5
Comment: Harbor cruise rented some paddle boats it was a great time great people worked there lot of fun
Name: K** D
Date: 2023-06-09 18:40:59
Rating: 5
Comment: Great service and we had a great time. We will definitely be coming back!
Name: N***** L***
Date: 2022-08-27 20:34:06
Rating: 1
Comment: Older lady who works there is one of the rudest people I have talked to. SO many others have commented this as well. Crazy she still has a job.
Name: K**** M******
Date: 2022-08-06 06:45:54
Rating: 5
Comment: The staff is super friendly! Reasonable prices, very nice experience with the kayaks 😍
Name: J*** D***
Date: 2022-07-16 14:14:53
Rating: 5
Comment: They were very nice, even with a long line of customers. When a boat became available well before the stated wait time, they called me to let me know. Wide variety of boats. Get there early as they dont take reservations by phone or website.
Name: C**** G****
Date: 2022-07-03 00:45:56
Rating: 5
Comment: If you go on a nice sunny weekend there will be a wait. We waited about an hour for a paddle boat but the experience was still fun. They have a cute dragon, swan and rubber ducky paddle boats and lots of other boat rental options. Prices are reasonable. It’s a fun place to visit on a nice day in a great location.
Name: G***** C*****
Date: 2022-06-28 02:56:16
Rating: 4
Comment: Very fun and relaxing. We had a good time.
Name: C*** Z*** F*****
Date: 2022-06-19 18:14:42
Rating: 1
Comment: They gave my parents an incredibly narrow canoe and its plastic not wooden. My parents are a bit chubby so it was very difficult for them to fit in the boat and they were worried and nervous that the boat would shift. After they left the workers offered if they wanted a bigger canoe and it was too late they had already rowed away. They could have offered from the start when they saw them struggling. Second my parents came back early because they just felt too nervous being in the small thin boat so they only took 10 minutes of the 1 hour paid for. The workers told us to ask some older white woman working the register to ask for a swan boat and she said no they dont switch or trade so we basically wasted all that money and we did not get to use up all of our time it was a rip off. And definitely lack of communication with employee and employer because the workers said just to ask that rude older white woman that we can switch because of the situation and that rude woman just flat out refused us and said no trades so we pretty much left feeling swindled out of our 50$. They overprice the rentals and it is not worth it if they do not care to accomodate the customers under circumstances that occur rarely if not ever. It wouldnt have cost them to have done the trade they were already paid for the hour and the swan ride cost LESS than what we had paid for which was the canoe. I have tried way better boat rental places that charge half their prices. Just a heads up for any family looking for activites to do, better not to go to places like this. Left us with a bad experience.
Name: L****** D******
Date: 2022-06-04 09:59:02
Rating: 5
Comment: Family outing fun for the whole family
Name: J**** B********
Date: 2022-05-25 03:11:03
Rating: 5
Comment: Night ride was amazing!
Name: I******* R****
Date: 2022-05-03 02:28:26
Rating: 5
Comment: Renting the Swan paddle boat was the best experience my granddaughter had!
Name: S**** W***
Date: 2022-04-12 19:12:15
Rating: 5
Comment: Fun and reasonable pricing
Name: D***** S***
Date: 2022-03-13 21:45:36
Rating: 4
Comment: Only game in town it seems, so it explains why they are not overly friendly. But the rentals are clean and they do the trick, so I can take them being a little curt I guess.
Name: i**
Date: 2022-02-16 22:41:18
Rating: 1
Comment: Came around 11:05 on a weekday. Nobody was here. I waited around till about noon and went to another boat rental place in Oxnard, 12 minutes away.
Name: R*** W*****
Date: 2021-12-13 21:43:34
Rating: 5
Comment: Are you kidding me?! I didnt even know these things existed! Awesome boat ride on the water which makes it a nice and relaxing time!! I loved every second of the trip!
Name: S**** B******
Date: 2021-12-02 21:34:57
Rating: 5
Comment: Great place to spend a little time on the water with the kids in the harbor
Name: J******** B*****
Date: 2021-10-21 19:30:39
Rating: 5
Comment: We went with friends and rented a paddle Swan boat. It was super fun, but after about 15 minutes, you get a little tired so you make want to pace yourself.
Name: G*** B*******
Date: 2021-10-04 14:57:37
Rating: 5
Comment: Super fun activity! Great selection of boats and dog-friendly! Love that you can just hop on a boat with no experience and quickly figure it out. Busy place so be patient as they give thorough instructions.
Name: M****** P***
Date: 2021-09-30 04:04:15
Rating: 5
Comment: Never knew about this boat ride thing, super cool. Came here with the wife to enjoy the weekend off and this was the first activity we did. So cool to be in the ocean and relax
Name: E****** M***
Date: 2021-09-17 03:42:28
Rating: 5
Comment: Great people very helpful young kids
Name: j******* b*****
Date: 2021-08-25 02:47:59
Rating: 5
Comment: Fun....
Name: A**** N*****
Date: 2021-08-16 06:29:22
Rating: 5
Comment: Had a great time! Would rent a boat again. Nice relaxing thing to do for a an hour with family and kids! Workers were kind, quick, and helpful.
Name: S***** M*****
Date: 2021-08-15 19:17:48
Rating: 5
Comment: Lovely Burials at Sea
Name: D****** H*****
Date: 2021-08-14 01:59:09
Rating: 5
Comment: Allows dogs. Even has treats for them. Awesome staff. Quick and efficient.
Name: D**** A**
Date: 2021-08-13 19:50:57
Rating: 1
Comment: Beware of your credit card. Vendor applied a VERY generous tip without my consent.
Name: F***** C*******
Date: 2021-08-09 02:07:35
Rating: 5
Comment: Great experience supper fun
Name: A****** L***
Date: 2021-08-08 02:44:49
Rating: 5
Comment: This places is fungreat customer servicefamily and friendly
Name: A**** E
Date: 2021-07-27 15:17:02
Rating: 3
Comment: They need to work on their organization and efficiency. They should have someone go down the line, hand out paperwork, make a list of who wants what, then come back and take the people whos equipment is ready and those whos isnt maybe take their number and call them when its ready or maybe just wait till their up. Like how restaurants are doing things. Theyd make more money that way and not lose people because they have to wait in line forever. Add more rentals out on the water.Also get an actual paddle board, the Ocean Kayak ones arent great, those are the ones with the separate foot wells and not just a flat platform to stand on.
Name: M****** H
Date: 2021-07-25 04:02:46
Rating: 5
Comment: Had a fun time riding around the keys in our boat! Staff were friendly and gave us a quick lesson on how to operate the vessel. Great time
Name: a*** c********
Date: 2021-07-24 21:34:09
Rating: 5
Comment: Dope place to bring the fam and get some good leg work out and then feed your hunger after. Dope views
Name: L***** L*******
Date: 2021-07-08 01:35:36
Rating: 5
Comment: Great Fun Paddle Boats 🚢
Name: j r**
Date: 2021-06-20 23:15:12
Rating: 4
Comment: Good place to stay with your family.
Name: C***** O*****
Date: 2021-05-31 20:28:31
Rating: 5
Comment: Relaxing ride! Nice service too!
Name: C****** L*****
Date: 2021-05-30 23:00:13
Rating: 5
Comment: Swan riding was fun!!!
Name: S***** W******
Date: 2021-05-17 13:55:38
Rating: 5
Comment: Rented Swan peddle boats, Fun Time. Boats have LED lights which make them really beautiful at night. Friendly staff. Highly recommend.
Name: C T
Date: 2021-05-11 22:09:58
Rating: 5
Comment: Great boat rental spot in the Ventura harbor. The staff is safe and kind. They are happy to make it a great experience for all patrons.
Name: R****** M******
Date: 2021-04-28 23:33:40
Rating: 5
Comment: The staff is always so nice. I try to rent something from them anytime I’m at the harbor
Name: M*** K***
Date: 2021-04-11 04:12:15
Rating: 5
Comment: Awesome people....
Name: J*** M*****
Date: 2021-04-06 06:58:43
Rating: 5
Comment: A perfect way to tour the harbor. The line can get long though. Plan to arrive early. They could use an online registration system so that the line takes far less time to get through.
Name: - �************** -
Date: 2021-04-05 00:27:38
Rating: 5
Comment: Pedal for dayzzzz!!!
Name: C******** A*******
Date: 2021-03-20 22:04:47
Rating: 5
Comment: Celebrated my birthday COVID-19 style with my family. The staff was all so very nice, accommodating and you knew everything was cleaned well. We had a great time renting the large electric boat. We packed a lunch and cruised the harbor, it was such a great day. Pay cash and save money!
Name: D**** A*****
Date: 2021-03-15 07:36:50
Rating: 1
Comment: Every time I go they are closed
Name: W*** H*******
Date: 2021-02-27 17:26:44
Rating: 5
Comment: Multiple boats to choose from all equipment & boats were clean.The cruise through the Ventura Keys was Awesome, highly recommend this place for all!!
Name: A***** A****
Date: 2021-02-23 23:27:42
Rating: 5
Comment: Great service fun paddle boarding:)
Name: S*********
Date: 2021-02-21 15:44:27
Rating: 5
Comment: Best time ever!! The staff are amazing, the swans are sanitized after each use, the price is not bad, thank you so much for the wonderful time. We will definitely come back.
Name: B****** I******
Date: 2021-02-15 01:01:30
Rating: 3
Comment: No reservations. First come first Served
Name: A** F******
Date: 2021-02-11 00:35:01
Rating: 5
Comment: Love this place. My husband and I celebrated our marriage anniversary here this past Sunday and it was their first week since receiving their swan boats. We’ve rode the swan boats in echo park at night, but this experience I feel was way better. The swans don’t have lights on them but the view during the day was magnificent. You have the entire harbor to explore and paddle. The boat is spacious and can carry up to 4 people (2 in the front, 2 in the back). We went on a Sunday afternoon right before it got really busy. The swan boats are $45 for an hour. I couldn’t remember if you could rent for longer, but we only did an hour which was more than enough, you get tired after awhile. They hold your ID until you’re done with the rental. The staff were friendly and professional. My husband and I enjoyed our experience. Thank you Ventura Boat Rentals, you will be seeing us very often :)
Name: E* D****
Date: 2020-11-29 03:14:04
Rating: 5
Comment: It was a good experience renting from Ventura Boat Rental.Boat was in very good condition and staff was very friendly.
Name: B*** B****
Date: 2020-11-11 23:41:29
Rating: 5
Comment: Great experience with Ventura Boat Rentals. The staff was super friendly, the boats were clean and the harbor is fun to see from an easy to drive electric boat. Rochelle was especially fun and super sweet to our little one. We will definitely visit them again!
Name: J**** K*****
Date: 2020-10-02 17:13:58
Rating: 5
Comment: Great experience. Friendly staff and efficient operation. Boats and kayaks in good shape and we had zero problems. See you guys again soon.
Name: J**** C*******
Date: 2020-09-19 05:19:34
Rating: 5
Comment: Great service, good business. Fun hour in the pedal boat.
Name: M*** B******
Date: 2020-09-17 02:46:01
Rating: 5
Comment: What a great place to rent a boat.
Name: M**
Date: 2020-09-15 17:55:53
Rating: 5
Comment: Very nice people. Peace of cake boat ride around the harbor. My nieces Loved it.
Name: E********** W***** (******
Date: 2020-09-14 21:09:15
Rating: 4
Comment: We love the actual boat experience the only drawback to that is a $500 deposit and a really long wait..
Name: F******** E*******
Date: 2020-09-05 21:53:15
Rating: 1
Comment: I am writing today to complain of the poor service we received from them. The manager is so rude and they dont care about customers needs. There is no sanitizing process as well. Definitely, we’ll never come back to this location.
Name: C****** M****
Date: 2020-08-18 00:07:57
Rating: 1
Comment: Besides letting people cut in front of others waiting 2 plus hours, I overheard the owner speaking negatively about other customers when she thought I was out of earshot. At that point I decided not to use her business because I was taken aback at the things said.She tried talking over me to go over more prices of rentals as I was trying to get my ID back and calmly leave. She was very uptight and angry that I was asking for my stuff back and leaving. After reading the yelp reviews, I’m glad I dodged a bullet.I recommend the many other rentals available just north in Santa Barbara. Better business and better scenery! Give business to a company that doesn’t speak about customers in a negative way when they think no one can hear.
Name: C****** A****
Date: 2020-08-16 20:58:04
Rating: 5
Comment: Roschelle and her staff we great, courteous, and efficient. We rented the electric boats and they ran great and were clean. Highly recommended!!
Name: W**** B*******
Date: 2020-08-16 20:34:30
Rating: 5
Comment: We had a GREAT time!!We had 15 people, and everyone had the best time.We will be back!!
Name: J** O*************
Date: 2020-08-16 00:31:41
Rating: 5
Comment: Great all around service from staff. They provide quick instructions to get you going and enjoy your day. Wide selection of boats that have been well taken care of and sanitized. Have fun!
Name: C******** M*******
Date: 2020-08-14 20:41:13
Rating: 5
Comment: Great service !!!!! #MAGA
Name: I****** B****
Date: 2020-08-10 04:05:33
Rating: 5
Comment: They were wiping things down as we were lining up. Everyone was spaced nicely, love the first come first serve policy. Allows those who didnt have a plan and didnt make a reservation find a way to enjoy themselves.
Name: D*** R****
Date: 2020-07-24 21:06:36
Rating: 4
Comment: Little slow to open. Reasonable rates. Plenty of equipment. Friendly staff.
Name: F***** R*****
Date: 2020-07-17 05:03:25
Rating: 4
Comment: Rented a electric boat for a fair price but wasnt what I expected as far as the speed of it. Was too slow but overall had fun.. staff very friendly!
Name: A****** R***
Date: 2020-07-06 16:35:49
Rating: 1
Comment: I visited the location to rent an electric boat for a trip around the harbor. Visited the website and called before coming out about their Covid 19 sanitizing policy. They said it would take longer time to find available boats as they spent extra time cleaning the boats after use. I was pleased to hear this but upon arriving I noticed that at least 3 of the 4 employees I saw were not wearing face coverings and were interacting and in close contact of less than 6 feet of the many patrons lined up waiting for service on the neatly arranged red 6 foot markings laid out in the dock.Why have us all lined up, spaced 6 feet apart, only one member of group allowed to speak with your representatives, and your employees do nothing to protect us by wearing a mask? When I asked the young female employee why she wasnt wearing a mask, she just rolled her eyes at me.I left the business as I felt it was a mixed message they were sending to me the public. If my health protection is not important to them, I can do my business elsewhere .
Name: S******** C*******
Date: 2020-06-07 01:24:49
Rating: 4
Comment: My husband and I did the Kayaking and it was a great experience! We did accidentally drop our keys in the water as we were getting off the kayak and one of the workers tried to help us get them out. No luck due to the high tides so he told us to leave out name and phone number with the lady in the front dest. He said he would try in the morning because the tides were lower. As we waited for the lady to be unoccupied the owner or manager was very rude. Either was he was an older gentlemen and told us that that there was no point in leaving our information that they would never be able to find them. Even if we hired a diver that it would be impossible. We didn’t bother leaving our contact info and left. About five minutes later we received a call from the guy that was trying to help us look for the keys and he had told us he had found them! We were so happy he had found them and happier they proved the rude guy wrong. We are very thankful for the help of the guy that found the keys. Thank you!!
Name: A***** M***** E****
Date: 2020-03-02 00:18:44
Rating: 5
Comment: Fun nice people
Name: D* F******
Date: 2019-10-22 21:01:59
Rating: 5
Comment: Fabulous experience renting kayaks today. Rochelle and Cooper made entire process smooth. Plus, their prices are great! We have rented from other kayak rental places in the area, but this company is way above! They actually take care of their rental equipment, unlike their competitors.
Name: J**** S*****
Date: 2019-08-31 23:36:48
Rating: 5
Comment: I called for info and nobody answered but an employee was nice enough to return my call and answer my question. When we got on board, we realized that the dog wasnt gonna be able to hang they happily refunded the payment. Will go back minus the doggo.
Name: M**** R********
Date: 2019-08-18 23:40:11
Rating: 5
Comment: Awesome experience, get you a boat and explore... Best way to enjoy the Harbor!!!
Name: B**** Z*****
Date: 2019-08-11 22:12:34
Rating: 1
Comment: The older lady that works there is kind of rude. The captain of the boat tour was good. I hate to leave a review because of one person but my whole family is upset because we had set up a boat for 15 ppl and 2 of them are over 70 which we talked to the woman for 15 minutes about getting a boat and which boat. Eventually it came down to her saying it will be just our party on the boat we won’t have to be with no one but the captain so we finally said ok and she said cash would be better. So we paid cash and when we got on the boat about 3 other families got on and we went to talk to her and she said “deal with it or get off” and it took us long enough to get on I didn’t want to make my grandparents get off. So we dealt with it... so for the next time I know don’t trust them And what deals they try to give and the captain is great.
Name: m**
Date: 2019-08-06 01:34:16
Rating: 5
Comment: I was here earlier great
Name: N***** Z
Date: 2019-08-03 01:49:49
Rating: 1
Comment: They are supposed to open at 11. I showed up at 11:10, and no one was there. I called the phone number and was told that the worker was stuck in traffic and would get there when she gets there. At 11:30, a gentleman working for another business nearby said she would be there at 11:50. Drove to Oxnard, rented from Channel Islands Kayak Center. They were professional and, as an added bonus, were on time for work.
Name: M**** V D***
Date: 2019-07-12 02:45:20
Rating: 4
Comment: Reasonable price boats work fine !
Name: J*** L***** I*
Date: 2019-02-14 01:55:36
Rating: 5
Comment: Best neighbors if you fish on the Erin Carroll
Name: N****** a s****** w******* d*
Date: 2019-02-13 01:10:52
Rating: 4
Comment: Jet ski are the best... had lots of fun
Name: C******** P*****
Date: 2018-10-01 02:55:27
Rating: 5
Comment: Very friendly people. I have been renting from them from the last few times. Great experience!
Name: p******* n******
Date: 2018-09-09 09:40:13
Rating: 4
Comment: Nice place to take kids or couples paddle or rowing boats. Restaurants n kids games. Kids parties. Shops.
Name: J***** T************
Date: 2018-08-05 16:35:25
Rating: 5
Comment: I love these people!!! All of them are so nice and friendly! Rochelle is the best!! I feel like Ive known her forever...we rented a kayak, a paddle boat and an electric boat over the weekend, and I just loved seeing her! Thank you to everyone at Harbor Rentals!!!!!
Name: L** C*****
Date: 2018-08-01 17:45:11
Rating: 5
Comment: I came with a group of adults who have special needs. Hannah at the front office was extremely patient and helpful. Our boat was very clean and in great working order. Ventura Boat Rentals ensured our group had an excellent experience. I highly recommend working with this company.
Name: R**** s*****
Date: 2018-07-18 15:08:34
Rating: 5
Comment: These awesome folks are kind, upbeat and really great to work with!
Name: M*** L****
Date: 2018-07-10 22:11:07
Rating: 1
Comment: Lacks integrity, horrible customer service, deceptive rates without clear discussion of timing and overages. Look elsewhere nearby for kayak and sup rentals, there are several options.
Name: G*** L*****
Date: 2018-06-16 02:54:30
Rating: 5
Comment: Fantastic & friendly staff, great experience. Highly recommend
Name: B*** D****
Date: 2018-06-12 19:21:33
Rating: 5
Comment: Great staff
Name: M*** H*****
Date: 2018-03-31 22:37:32
Rating: 5
Comment: Did an amazing job accommodating my disabled sister (helping with wheelchair, helping her in and out of pedal boat). Thank you.
Name: K**** R****************
Date: 2017-08-13 23:13:07
Rating: 5
Comment: Fun ride
Name: C**** B*****
Date: 2017-07-22 16:08:11
Rating: 1
Comment: This company is poorly run & has no organization skills. I filled out paperwork for 2 kayaks, got to the dock & theyd given them to someone else instead. Went back to the office to be assigned 2 new kayaks & we were asked to return in about 30 minutes. Groups of kayaks were returning after 30 minutes so we went back to the office & the girl couldnt find our paperwork, because she didnt want to be put out to search through the stack, & asked me to fill out more. I told her no, I already did & to find mine. She found the paperwork, sent us down to get two boats & when we reached the dock those were given to others already also. Goodbye! We wont return or recommend your company to anyone
Name: r**** w********
Date: 2017-07-05 01:46:30
Rating: 5
Comment: Had a wonderful time,and great weekend. Jet skis were a blast, enjoyed seeing the harbor on paddle board,and electric boat. great customer service. Highly recommend
Name: T****** A*******
Date: 2017-07-02 22:45:53
Rating: 1
Comment: I wish I could leave lower score. They took everyone in front of us and didnt look at the ridiculous line be that we were in forever. Worse company ever!
Name: R*** V****
Date: 2017-06-21 04:50:58
Rating: 5
Comment: I wentkayaking with my girlfriend and we both had an exciting time out on the water. It was our first time ever doing something like this and I will definately come back.
Name: A**** K***
Date: 2017-05-22 20:43:39
Rating: 1
Comment: Horrible experience wasnt provided with life jacket kayak sunk current pulled us beyond the boundary line had to be rescued by harbor patrol (which was a free service) but was fined by the owner because we were pulled out buy the rip current beyond the boundary line. Horribly rude owner was cussing and swearing with kids around and she charged $123 because we were rescued had very poor management skills and had to ask other friends to deal with her problems she needs to have a lawsuit opened against her company for fraud by stealing peoples money and not providing flotation devices
Name: B*** �********* 1* u***** A****
Date: 2017-03-21 15:22:06
Rating: 5
Comment: Easy way to see the water easy access. Good rates.
Name: m**************
Date: 2016-09-30 23:02:45
Rating: 1
Comment: Slow and rude service via 82 year old man,kayak back strap came loose with mediocre equipment, was off kilter the entire ride from the back strap and large puddle of water on seat when first entering the water vehicle..called manager/manager and there was lack of communication and understanding..would not recommend this location
Name: M***** J****
Date: 2016-09-08 00:31:12
Rating: 4
Comment: Nice 40 mins narrated harbor cruise.
Name: G***** A******
Date: 2016-07-11 01:12:06
Rating: 1
Comment: Called half hour ahead asked for boat that cost 65 an hour. They said 2 available. Got there they said 1 available... Ok. Asked one of the guys if charge was enough for an hour to 2 hour ride and he said no.Was given the option to take a more expensive boat the cheapest upgrade available starting at 90 an hour....Didnt bother to make up for their inefficiency of being able to serve me as a customer by offering a discounted rate since they didnt have the boat I wanted even tho I was told it was available.People I dealt with were nice but disappointed in how it is run.Took their harbor tour instead which was fun only because of the captain otherwise boring.Wont be returning thats for sure.
Name: A**** W******
Date: 2016-06-23 00:18:02
Rating: 5
Comment: Had a great time. Very reasonable prices. Great staff and a great location. Always tip the guys. :) great food places near by to grab a bite before or after.
Name: J******* F
Date: 2016-06-22 23:40:34
Rating: 5
Comment: Had an awesome time!
Name: B**** S*******
Date: 2016-05-17 04:21:49
Rating: 5
Comment: Fantastic time on the water.. I took my grandchildren out on an electric boat... So much fun... We saw sea lions and the kids loved it. I have also rented kayaks and paddle boats before. The staff is always super friendly and helpful. Love this place.
Name: A***** S******
Date: 2016-01-04 04:44:22
Rating: 5
Comment: Had a great experience renting a peddle boat from them
Name: V******* H****
Date: 2015-08-24 02:53:21
Rating: 1
Comment: The boat we were on broke down and it took us forever to get back. The girl in the office was the rudest person I have ever met in my life. When asked for the phone number for the owner she said she would give it to me, I should call and get her fired, because she really didnt care. The guys that worked on the dock were super nice and apologized for how rude she was. After seeing the other reviews this seems to be the norm for her. I will never rent from them again.
Name: J**** H******
Date: 2015-08-17 22:29:39
Rating: 1
Comment: Expensive and has attitude. I dont think they understand the concept of customer service. Definitely dont feel comfortable going back.
Name: J*** H*******
Date: 2015-08-17 03:55:36
Rating: 1
Comment: Rude and terrible service. Charged me on the backend without telling me. So many things wrong with this place. Doesnt attend to the customer, 500 deposit, and cut my time short.
Name: W**** P*****
Date: 2015-06-20 21:04:50
Rating: 4
Comment: Nice.
Name: F******* C***********
Date: 2015-06-14 16:37:56
Rating: 5
Comment: Expensive, could be more affordable.
Name: G*** K***
Date: 2013-06-25 21:59:26
Rating: 5
Comment: Great staff, My wife droped her phone in the water. One of the guys put a mask on and jumped in the water after it. He was not asked to do it just a great guy.
Name: M**** P**
Date: 2012-12-20 04:31:01
Rating: 2
Comment: Here is owner picture with a lot of attitude, extra bad service. they take mandatory cash for boat (they have credit card machine always reject it by cashier) they wont report to IRS all these cash, . they are crook boat rental.. they oversell boat seats. but they know there is no seat in the boat that people sitting.most of customers have complain. please read that how dirty they are. they use F word a lot . this is the first time I see such customer service that they lie as a piece of cake. they take money cash. without giving any receipt to customer. what do they think. can run away from IRS.
Name: C*** L*****
Date: 2012-07-10 23:37:26
Rating: 2
Comment: Horrible service with a side of snotty attitude. These guys do not know how to run a business. We were going to rent an electric boat but were getting pretty steamed that after 20 minutes of waiting no one said a word to us. No Ill be right with you. No Sorry for the delay No please fill out this paperwork as you wait. Nothing.After twenty minutes of waiting we were finally able to get someones attention and were told that the boat we wanted is available. They proceed to charge $500 on my credit card before telling me that its not ready and well have to wait while the boat charges. I immediately told him to refund my card. He then gives me crap about it and seems actually surprised that I want a refund.At the same time, another guy behind us is there with about 6 people waiting to rent SUPs. Because of the wait, he got on the phone with a local guide and arranged boards, instruction and a guide all while were still waiting in line. Thats right, a random dude called another random dude and was able to arrange everything quicker than Ventura Boat Rentals. Sad.In my opinion, this guy had the right idea. Save your money and time and look anywhere but here.In the span of twenty minutes these guys lost out on about $300 worth of business, potentially more since Im local but will definitely not be coming back.
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Name: B**** V*****
Date: 2024-06-14 03:12:17
Rating: 5
Comment: Absolutely loved this place. That harbor in general is great to grab a nice meal, walk and shop. This boat rental option though is really nice! They have kayaks, paddle boards and boats (swans, dragons, ducks, etc.), small electrical boats to just cruise around with a group, etc. Really nice to be able to just cruise the water in the harbor and come across some of the wildlife!The staff is really friendly and easy to talk with. The cost of rentals is not too bad at the hourly rate and you can even bring a cooler with your own food and drinks if you want to have lunch on the water. We took our 5 year old for his birthday and had a great experience! Will definitely be going back!