Veronicas Insurance Corporate
Address: 290 W Orange Show Rd Suite 100, San Bernardino, CA 92408, United States
Phone: +1 909-328-6151
Services: From the business: Identifies as Latino-owned, Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Crowd: LGBTQ+ friendly, Transgender safe space,
Phone: +1 909-328-6151
Services: From the business: Identifies as Latino-owned, Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Crowd: LGBTQ+ friendly, Transgender safe space,
Category: Auto insurance agency
Rating: 4.4
Site: https://veronicas.com/
Worktime:
Rating: 4.4
Site: https://veronicas.com/
Worktime:
Day | Time |
---|---|
Monday | 9 AM–8 PM |
Tuesday | 9 AM–8 PM |
Wednesday | 9 AM–8 PM |
Thursday | 9 AM–8 PM |
Friday | 9 AM–8 PM |
Saturday | 9 AM–6 PM |
Sunday | Closed |
Name: F***** C***
Date: 2024-06-06 01:14:03
Rating: 5
Comment: Amazing experience Valeria was really helpful with the whole insurance process 👍🏼👍🏼
Name: R**************
Date: 2024-03-29 02:00:22
Rating: 5
Comment: Staff members are so friendly and helpful. Cecilia assisted my mother with her new policy and registration and she was extremely patient with her! I can’t thank her enough! You earned your wings today Ceci!
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Name: L****** O*****
Date: 2024-02-29 02:25:37
Rating: 5
Comment: Ceci helped me obtain my policy, her service was very good
Name: L**** R********
Date: 2023-12-12 01:38:00
Rating: 1
Comment: To expensive
Name: M***** G*******
Date: 2023-11-03 18:23:57
Rating: 5
Comment: Cecy helped me with a financial problem, an excellent, very professional service. I am happy because I had had that problem for a long time and she very kindly helped me.
Name: m l
Date: 2023-10-04 00:38:59
Rating: 5
Comment: CeCi helped me get my policy and my registration up to date thank you CeCi and all the staff at Veronicas on Orange Show Rd
Name: K****** C***
Date: 2023-09-18 21:21:54
Rating: 5
Comment: Great staff at Veronica’s insurance. Kimberly was very good with us and really helped us find a great deal ! I recommend Veronica’s Insurance on Orange Show Road.
Name: J*** E**********
Date: 2023-09-07 23:25:58
Rating: 5
Comment: Ceci helped me get my policy and it was really easy and fast !!
Name: R****** A***
Date: 2023-09-06 19:50:31
Rating: 5
Comment: Cecilia was excellent helping me out getting me my california fair plan. I thank you for your great service
Name: A***** G*****
Date: 2023-09-05 00:44:42
Rating: 5
Comment: Ceci good service very attentive
Name: F***** R******
Date: 2023-09-04 22:33:34
Rating: 5
Comment: Ceci helped me with my paymentHe gave me good customer service and was very friendly.
Name: J***** S****
Date: 2023-09-01 00:35:39
Rating: 5
Comment: Ceci gave me very good service, thank you very much for your help
Name: L**** P*******
Date: 2023-08-30 19:09:28
Rating: 5
Comment: Leslie treated me very kindly, explained and answered my doubts and questions, very professional.
Name: S***** L*****
Date: 2023-08-25 00:28:16
Rating: 5
Comment: After like a day they were very help full got insured right away. Ask for Ceci she help me out, Very nice women she walked me through everything and took care of me,
Name: M****** B******
Date: 2023-08-18 19:58:32
Rating: 5
Comment: Great experience very helpful
Name: J**** F*****
Date: 2023-08-18 19:08:14
Rating: 5
Comment: Kimberly C, assisted me with adding my vehicle to my policy. Very professional she offered me all the menu. I would recommend her
Name: S*** D****
Date: 2023-07-31 20:20:15
Rating: 4
Comment: Vanessa was the best!, she was patient answering all my questions and concerns. She got me the best quote and it was an affordable price to start my new policy for full coverage. Although I couldn’t get my rental car coverage with the insurance I am still very pleased with how efficient Vanessa was. She’s very professional and is willing to go the extra mile for her costumers. Great job Vanessa!.
Name: a***** m*******
Date: 2023-07-21 04:06:44
Rating: 5
Comment: Friendly speed and good service thanks Kimberly
Name: S**** V*********
Date: 2023-07-18 01:08:21
Rating: 5
Comment: Kimberly was of great service & helpful! She made the whole process easy and answered all our questions.
Name: L*** M*******
Date: 2023-07-12 23:25:51
Rating: 5
Comment: Vanessa, was very helpful and very professional she answered all my questions and concerns
Name: B****** M*****
Date: 2023-07-08 00:03:49
Rating: 5
Comment: Service was great when we came in thanks to Adrian D. Was able to help us out
Name: m******* r***
Date: 2023-07-05 20:58:49
Rating: 5
Comment: Kimberly assisted me today with my policy she went above and beyond.i recommend her 🙂
Name: Z**** L***
Date: 2023-06-29 20:38:01
Rating: 5
Comment: Very professional, super friendly and explained very well
Name: C**** M********
Date: 2023-06-29 05:35:55
Rating: 5
Comment: My boss has spoken very highly of Veronica’s Insurance and specifically this office in San Bernardino. Now I know why! Adrian D. helped us with multiple changes that needed to be made to two of our policies. He was very kind and well educated. He made sure to take the time to answer all of our questions and we were able to get done all that we needed to get done. We were able to get great deals. I love the service we received and will be recommending friends and family to come and meet with Adrian!
Name: D***** A*****
Date: 2023-06-29 00:19:00
Rating: 5
Comment: Great customer service! Very helpful and efficient.
Name: M****** P******
Date: 2023-06-24 04:57:43
Rating: 5
Comment: Very grateful for the attention of the Verónica Insurance team. They resolved everything for me quickly and efficiently. Especially Genesis, who managed the car insurance for me. Very attentive and willing to help me resolve my situation, which was a little complicated... I also highlight Kimberly, who collaborated on the case. Highly recommended.
Name: G***** H******
Date: 2023-06-21 02:59:55
Rating: 5
Comment: Adrian was super helpful and and got me all my problems solved and got me a great rate
Name: S**** S*******
Date: 2023-06-20 22:58:20
Rating: 5
Comment: Adrian was very kind and helped me solve my problem.
Name: S*** V*********
Date: 2023-06-19 23:33:03
Rating: 5
Comment: Hello a recommend Adrian for a good service he provided me today 06/19/2023 by adding my policy a new vehicle and with a good price he is a very good professional. I am satisfied with a good price he provided me with and I had called early with another person and it didn’t work out for me because her price she was providing was to expensive so Adrian gives good price amount and he works prices to let you down the price.. so I personality give him high five stars for his good work. Thank you Adrian a lot for your time.
Name: S***** S******
Date: 2023-06-03 20:04:31
Rating: 5
Comment: Good service from Adrian.
Name: e***** a*****
Date: 2023-06-01 00:42:35
Rating: 5
Comment: Adrian made the experience so easy I went in with little to no knowledge and left with an insurance policy that’s simple. Thank you for all your help!
Name: A**** G****
Date: 2023-05-29 22:13:34
Rating: 5
Comment: Excellent!! Fast, attentive, very good work team, thank you.
Name: B***** L*****
Date: 2023-05-25 00:48:01
Rating: 5
Comment: Vanessa Z. Thank you so much for helping me get my insurance. You were very helpful and nice. Great customer services.
Name: R****** B*******
Date: 2023-05-12 17:11:27
Rating: 5
Comment: Vanessa helped me here.
Name: J*** G****
Date: 2023-05-10 01:24:38
Rating: 5
Comment: Very satisfied with the service that Vanessa gave very friendly
Name: A****** C*
Date: 2023-05-08 20:56:01
Rating: 5
Comment: I was just in here today and they had great representatives...Adrian had wonderful customer service a great sense of humor... He explained the policy to the fullest and answered all my questions..Thank you for everything 👍
Name: M****** M****
Date: 2023-05-05 23:21:31
Rating: 5
Comment: Vanessa Z at Veronica’s Insurance was such a great help definitely recommended great service
Name: J**** A*******
Date: 2023-05-01 23:59:11
Rating: 3
Comment: Good attention, good service.
Name: R**** C******
Date: 2023-05-01 19:05:03
Rating: 5
Comment: Was very helpful and informative so happy for her help
Name: R*** B******
Date: 2023-04-27 19:57:10
Rating: 5
Comment: Very good service . My representative Adrian very kind
Name: E******** D* L* L**
Date: 2023-04-19 02:03:21
Rating: 5
Comment: Adrian was very helpful, thank you for everything recommended.Thank You Adrian very recommended
Name: L**** M****
Date: 2023-04-06 00:58:24
Rating: 5
Comment: My experience with Adrian at Veronicas insurance was one of the best experiences Ive had with the staff he was mor than helfull explain every detail I needed to know to insure my new vehicle
Name: M**** V*******
Date: 2023-04-05 00:16:17
Rating: 5
Comment: Excellent attention from Miss Vanessa, thank you very much for your help and for being so patient with me 🤗
Name: E**** A******
Date: 2023-03-16 19:36:20
Rating: 5
Comment: Adrian was excellent in getting insurance
Name: D***** H**************
Date: 2023-03-15 01:15:02
Rating: 5
Comment: The moment walking into this office space the agents working here are friendly, open to a good conversation. I do really want to thank Adrian keeping it 100 straight off the back on how each policy benefits me and works out a low monthly fixed payment, lower than what I expected. I’m glad walking into this place welcomed and walked out with no doubt they did their best to help me get a great deal! Come check out their rates that work best for you!
Name: h******* g*****
Date: 2023-03-11 20:45:56
Rating: 5
Comment: Very Helpful, kind and professional agents.Adrian Damian
Name: B****** M******
Date: 2023-03-10 19:12:41
Rating: 1
Comment: Scam and unprofessional! I paid for 6 months of service and 3 months into my policy theyre telling me my policy I suspended due to to non payment. Leslie interrupted me over and over and ultimately hung up in my face! Dont waste your money with people, they barely speak english
Name: M***** A*****
Date: 2023-03-09 01:26:26
Rating: 5
Comment: Adrian was super helpful and really polite, has been helping me for the passed week and couldn’t ask for someone nicer
Name: S****** S*****
Date: 2023-03-07 19:27:27
Rating: 5
Comment: Very good service
Name: M**** M******
Date: 2023-03-03 23:43:16
Rating: 5
Comment: Veronicas insurance has the best most friendly workers willing to always help with anything every time I go in there I’m always greeted and helped right away i especially enjoyed Vanessa who helped me with all my issues and questions I had thank you Vanessa from office on orange show rd sb
Name: A***** T*****
Date: 2023-02-23 19:10:47
Rating: 5
Comment: Vanessa zacevich is the best super quick very thorough overall great experience. Highly recommend that if you need insurance you come see her!!
Name: R***** H*****
Date: 2023-02-14 01:18:02
Rating: 5
Comment: Hello, I just wanted to say my opinion of Veronica, she is a very capable person and very calm in explaining things. Thank you, Veronica, for your good attention.
Name: E*** G**
Date: 2023-02-01 21:32:23
Rating: 5
Comment: Vanessa was amazing very good service
Name: C***** N********
Date: 2023-01-30 23:37:46
Rating: 5
Comment: Very good service from Vanessa... Very kind and of course very sure about what she was looking for. My recommendation is that you make sure with Verónica,s. Very grateful to the agency and as I said very grateful to Vanessa
Name: M****** G*****
Date: 2023-01-30 18:07:08
Rating: 5
Comment: Very helpful and friendly
Name: A***** P*******
Date: 2023-01-28 01:15:27
Rating: 5
Comment: Excellent service. Very Promt.
Name: s**** R*****
Date: 2023-01-27 23:04:58
Rating: 5
Comment: Agent Carolina helped me with my car insurance, any question I had she answered and explained very well, highly recommended. Thank you so much
Name: J****** D******
Date: 2023-01-26 22:45:08
Rating: 5
Comment: Carolina gave us Excellent customer service.
Name: J*** C*****
Date: 2023-01-26 20:23:15
Rating: 5
Comment: Kindness and trust, with that everything is more than good Leslie was more than kind in explaining everything to me, I would recommend them without a doubt to my friends, thank you
Name: M****** C*******
Date: 2023-01-24 21:42:24
Rating: 5
Comment: Great customer service. Very nice and very helpful.
Name: L***** R
Date: 2023-01-24 21:41:18
Rating: 5
Comment: Awesome customer service. Carolina was very attentive and patient with us. Would definitely recommend her if you are looking for auto insurance.
Name: C******* V******
Date: 2023-01-22 02:00:00
Rating: 5
Comment: Carolina muñoz Thank you, very good person and I highly recommend her 👍 😉 and she takes her time to help you
Name: S***** M****
Date: 2023-01-20 20:27:18
Rating: 5
Comment: Excellent customer service! Vanessa was wonderful and helped me with everything I needed. I will definitely be calling and requesting her directly for any insurance questions.
Name: N***** C*******
Date: 2023-01-20 20:05:39
Rating: 5
Comment: My experience was great…
Name: O****** G*******
Date: 2023-01-18 03:01:18
Rating: 5
Comment: Very polite. Very helpful for adding a new vehicle and removing a vehicle
Name: B******** R********
Date: 2023-01-13 00:57:20
Rating: 5
Comment: I want to thank Vanessa for helping me with my insurance. She was very efficient and professional.
Name: D*** W*****
Date: 2022-12-21 20:14:06
Rating: 5
Comment: Ive been coming here for many years Ive always got kind and courteous service Im very happy and I will continue to come back. Adrian was the young man that helped me and I appreciate everything he is done
Name: V******* P****
Date: 2022-12-20 00:34:56
Rating: 5
Comment: Very kind Vanessa Zacevich
Name: D**** R****
Date: 2022-12-20 00:17:49
Rating: 5
Comment: Thank you Carolina M. for getting me such a great rate and making the experience quick and easy!
Name: j*** b***
Date: 2022-12-16 18:33:53
Rating: 5
Comment: Excellent service, very well explained. Everything that had to be explained to me.
Name: A****** Q*******
Date: 2022-12-10 19:01:42
Rating: 5
Comment: Carolina did an amazing job helping me out with adding my car onto the policy, definitely recommend!
Name: N****** M*******
Date: 2022-12-02 23:25:32
Rating: 5
Comment: In this comment I want to thank Marcos for his patience and excellent way of explaining the reference number 90 30
Name: S** K***
Date: 2022-11-18 18:53:47
Rating: 1
Comment: More training needed for coustomer service representatives. It was bad experience with me.
Name: S******* A*****
Date: 2022-10-21 18:53:27
Rating: 5
Comment: Excellent attention. Thanks to Lilian, I am very happy that you have people like her.
Name: R****** C******
Date: 2022-10-10 22:56:58
Rating: 5
Comment: Scale 1 to 10 10 perfect thanks alot
Name: J*** G*****
Date: 2022-10-05 00:06:04
Rating: 5
Comment: Very good service and very good attention, I was assisted by Lesly Solis
Name: M*** S******
Date: 2022-10-04 00:38:57
Rating: 5
Comment: Jose took care of all my insurance needs. Highly recommend him.
Name: A******** Z*****
Date: 2022-09-27 20:32:13
Rating: 5
Comment: David was very helpful and quick to reply.
Name: J**** S******
Date: 2022-09-27 01:34:31
Rating: 5
Comment: With Veronica’s insurance we were able to get a cheaper insurance premium and it saved me a lot of money compared to other insurances I have checked. The customer service is great and with a new recent car purchase Jazlynn was able to help me get a good rate that wasn’t too expensive.
Name: K****** B******
Date: 2022-09-22 02:19:39
Rating: 5
Comment: Just switched to Veronica’s insurance thank you to Adrian 9024 who help make the process easy and helped me get the lowest rate possible.
Name: E****** L***
Date: 2022-09-22 00:27:53
Rating: 5
Comment: Mom was very thankful for the service and so was I, ogs Fr
Name: A******** N*******
Date: 2022-09-09 20:45:33
Rating: 5
Comment: I worked with Jazlynn to find the best policy for me within my budget, I was helped immediately in a very professional manner. Definitely recommend this place
Name: A** L***** S******
Date: 2022-09-09 20:11:56
Rating: 5
Comment: Amazing service😊
Name: d*** s******
Date: 2022-09-05 18:56:05
Rating: 5
Comment: Good service Aylin Garcia
Name: S***** M*******
Date: 2022-09-04 20:22:41
Rating: 5
Comment: I just got a quote from Aylin for my new vehicle and I couldn’t be happier. After spending so much at the dealership I was so glad to hear I was getting a great deal on my insurance. Aylin was so caring and helpful. She took her time explaining everything to me and answered all my questions. I definitely recommend this place!
Name: J*** C*******
Date: 2022-09-02 00:29:17
Rating: 5
Comment: They were able to help me out with my insurance for my trip to Mexico. Ask for Aylin she was great and was able to answer all my questions and got me the best price!Thank you AYLIN highly recommended
Name: B** R****
Date: 2022-07-22 23:27:06
Rating: 1
Comment: They have provided the worst service ever these rats have horrible customer service, manager doesn’t even know his employees names or has any common sense. My advice is go anywhere else but here!!
Name: Z***** S***
Date: 2022-07-22 20:43:29
Rating: 1
Comment: Get your insurance from anywhere else the reps her are useless and the manager is worse!!!
Name: M**** A******
Date: 2022-06-22 03:20:22
Rating: 1
Comment: Worst customer service. I don’t understand how this business is still operating. Francisco Palma give me bad customer service. You lost a customer Veronica. Don’t waste your time with this company. They act like they are trying to help you and in the end all they want is to make extra money for this company.
Name: A**** G********
Date: 2022-06-03 13:09:58
Rating: 3
Comment: They treated me very well, they gave me a good explanation about the insurance.
Name: B****
Date: 2022-04-13 22:25:40
Rating: 5
Comment: Agent :vianey helped me great costumers service answer all my questions, I will recommend Veronica’s insurance
Name: S*****
Date: 2021-06-26 03:13:36
Rating: 5
Comment: Francisco G. Palma helped me out and took care or business in the most best possible way he could and i left very satisfied with his services.
Name: F******* I******
Date: 2021-03-01 02:06:15
Rating: 5
Comment: Great experience at this veronicas insurance store location. The employee who help me Francisco Palma gave me great deals and he had a great attitude . Really appreciate his service thank you
Name: M*** R*****
Date: 2021-02-11 20:41:37
Rating: 4
Comment: Hi, this review is for operator 23 at the Contact Center she gave outstanding service, I wanted her to be recognize for her great work. I wanted the company Vernonia Ins. to know they have a employee who cares about the customer she is a fine example of what the word of GOD says. Whatever work you find to do, do it with all your heart.
Name: J*****
Date: 2021-02-09 23:53:11
Rating: 1
Comment: Very bad service. They only care about the money, and they do not respond as they should. I called 8 times and they all transferred me to another representative with no response.I dont recommend it
Name: C**** B******
Date: 2021-01-27 18:38:26
Rating: 5
Comment: Great service. Pilar vera was a great help I would recommend anyone here
Name: M**** F******
Date: 2020-11-10 21:37:35
Rating: 5
Comment: Kimberly helped me and got me a big discount.. she is professional and very friendly.. I highly recommend her.
Name: E**** M******
Date: 2020-07-14 21:01:00
Rating: 5
Comment: Super good
Name: M***** V*****
Date: 2020-06-28 02:41:24
Rating: 5
Comment: Outstanding customer service.
Name: M***** F******
Date: 2020-03-17 23:27:36
Rating: 1
Comment: Because what they tell you is not very credible
Name: M***** S*****
Date: 2020-03-13 19:19:32
Rating: 5
Comment: Would like to thank Scarlet M. for taking the time to assistance me in adding a car to my policy. She assisted me in a timely manner and her professionalism made my call satisfying. I even addressed a concern I had with the company and she said she would follow up with upper management.
Name: M****** P*******
Date: 2020-03-01 04:12:16
Rating: 2
Comment: People are there to take your money and thats it.
Name: b**** l***
Date: 2020-02-21 22:40:08
Rating: 1
Comment: They charge alot of broker fees
Name: L*** V******
Date: 2019-12-27 23:39:03
Rating: 1
Comment: Very poor customer service called 4 times spoke to 3 different persons. I was the one calling to follow-up not the other way around. I was on hold for most of the call after I had previously emailed all my information the day before. I was only to add a car to my policy!!
Name: S***** S****
Date: 2019-12-21 01:17:22
Rating: 5
Comment: I been coming here for years but today was the best time ever. Fast and helpful is how I will describe Francisco Palma. Thanks for all your help!
Name: C****** G*****
Date: 2019-11-19 00:39:14
Rating: 5
Comment: Francisco helped me on saving some money on my car insurance.
Name: E****** V*****
Date: 2019-11-16 01:53:22
Rating: 5
Comment: Francisco did a great job in taking care of changes i did in my polyc. Really great person and attentive. Great person to talk to. Great customer service.
Name: D*************** D********
Date: 2019-11-12 17:45:53
Rating: 5
Comment: Wendy N Lopez was a doll, great at multitasking!!! She deserves a pay raise! She’s located at the San Bernardino center off of baseline across from Walgreens
Name: R******* D******
Date: 2019-11-09 02:44:03
Rating: 5
Comment: Come with Francisco, he helped me find a good price for my vehicle.
Name: A***** R**
Date: 2019-11-04 22:54:02
Rating: 5
Comment: Adrian is the best representative at this location! I highly recommend you request him when you arrive. He is very informative, friendly, and most importantly professional. I walked out with a insurance policy & car registration for the next year. I couldnt be any happier that I was in great hands. Thank you Adrian!
Name: J*** R*****
Date: 2019-10-30 01:56:22
Rating: 5
Comment: Francisco, very kind, helped lower the payment between to add another car!! Everyone is very kind!!
Name: J**** G*******
Date: 2019-10-20 01:52:01
Rating: 1
Comment: Called for a estimate and got hung up on twice.
Name: S****** R*****
Date: 2019-10-10 00:27:13
Rating: 5
Comment: Francisco help my mom get a great price on her car insurance really great friendly person thank you so much
Name: S**** K***
Date: 2019-09-21 19:43:04
Rating: 5
Comment: Francisco G. Palma Help Me To Give Me A Good Price. For My 2020 Toyota Corolla Hybrid . I Am Satisfied 100%
Name: N**** V*****
Date: 2019-09-21 18:56:32
Rating: 5
Comment: Francisco helped me get a good price for insurance even though I just received my drivers license.
Name: o****** l****
Date: 2019-09-10 01:50:20
Rating: 5
Comment: Francisco helped me get a great deal on my insurance
Name: L***** C*****
Date: 2019-09-04 03:57:29
Rating: 5
Comment: Pleasant atmospher...Leslie is a amazing representative...she has the customers best Interest at heart and will work very hard to make certain you have what you need. Couldnt be more pleased. I recommend you give her a call!
Name: L**** G*****
Date: 2019-09-03 19:46:52
Rating: 5
Comment: Very quick and kind Broker Wendy Lopez helped me find lowest quote i recommend veronicas insurance.
Name: R**** R******
Date: 2019-08-21 20:57:20
Rating: 5
Comment: Thanks to Victoria, I was able to reinstate my policy quickly. He was very kind and efficient in his work. Thank you Victoria, keep being just as kind and cheerful.
Name: C***** R*** L********
Date: 2019-08-12 08:21:39
Rating: 5
Comment: Your friendly customer service
Name: S*** S***
Date: 2019-07-23 19:21:38
Rating: 5
Comment: Guadalupe at the Orange Show office in San Bernardino took care of my insurance needs joyfully with ease and kind patience! It was a pleasure!!! Today Melissa helped me make a payment and figured out everything for me and even sent me my reciept for yesterday!! Jonathan also helped me! Amazing service from all!!!
Name: a****** r*****
Date: 2019-07-13 01:15:04
Rating: 5
Comment: Francisco is the best broker in the inland empire at Veronica’s insurance in sb got me good insurance when I really needed the insurance on my new car10/10
Name: S***** R****
Date: 2019-07-06 18:34:01
Rating: 5
Comment: Special thanks to Francisco! He’s super helpful and a pleasure to deal with. Definitely recommend asking for him when you come in.
Name: T****** C**
Date: 2019-06-24 22:10:34
Rating: 5
Comment: Francisco helped me out getting a good price on insurance I highly recommend coming to him.
Name: G** G****
Date: 2019-06-24 09:31:24
Rating: 5
Comment: To whom this may concern, an employee by the name of Lupe ext. 1007, provided me with excellent customer service. She ensured my needs were met and made my experience a very good one. If this feedback is taken into consideration please reward her with gratitude and recognition.Thank you,Respectfully,Gustabo Gomez
Name: C***** C*******
Date: 2019-06-23 07:39:29
Rating: 5
Comment: Good service
Name: L**** G********
Date: 2019-06-03 20:02:14
Rating: 5
Comment: I recently started my insurance policy with VERONICAS INSURANCE. MICHELLE PACHECO, is so great her customer service skills are excellent and and she is very nice and professional. Im extremely Satisfied with Veronicas insurance. Highly recommend it! thank you!
Name: J***** T*******
Date: 2019-05-28 17:58:36
Rating: 5
Comment: Francisco helped me with my car insurance, professional and quick. Love Veronica’s insurance!!!!
Name: k** e******
Date: 2019-05-24 19:43:51
Rating: 5
Comment: Beatriz and Elmer Provide Excellent Service, 5 stars for you both
Name: P******* H********
Date: 2019-05-22 00:46:40
Rating: 5
Comment: I have started a new policy today and Beatriz the Broker who help me was amazing, she was very professional and patient answered all my questions, she help me find the right insurance plan that fit my budget, super friendly! I have been a costumer for a couple years and will continue with Veronicas insurance.
Name: h**** n******
Date: 2019-05-17 00:37:21
Rating: 5
Comment: Honestly, I initially had some issues with a Veronica’s Insurance rep in the Sylmar/San Fernando office not cancelling my policy. But I called the corporate office and Luciano Soto was so great! It was 5 star customer service. He was on top of it! Following up with me via phone and email to make sure my issue was resolved and we got a refund! He makes Veronica’s Insurance look good. They are so lucky to have him!
Name: L******* m*******
Date: 2019-05-15 22:27:42
Rating: 5
Comment: Francisco g. Palma helped me choose low-pressure insurance
Name: D*** T*******
Date: 2019-05-09 19:23:08
Rating: 5
Comment: Francisco @ Veronica’s Insurance was very helpful, and insightful. Very good deals & rates with excellent customer service.
Name: F***** Z******
Date: 2019-05-07 00:45:48
Rating: 5
Comment: Francisco from Veronica’s was very helpful and gave me a deal thank you!
Name: E***** D L S*****
Date: 2019-04-29 20:09:51
Rating: 5
Comment: Wendy at Veronicas Insurance baseline office has done an outstanding job in servicing me and taking care of my insurance needs. She has always gone above and beyond to assure that I was a satisfied customer. Wendy is by far an asset to Veronicas Insurance Team and they should be honored to have such dedicated team member as she is. I have recommend several people directly to Wendy for a timely and professional customer service.
Name: c*** b****
Date: 2019-03-28 17:14:14
Rating: 3
Comment: Never again. Too many games!!
Name: K***** B*****
Date: 2019-02-12 00:33:35
Rating: 5
Comment: Great customer service, fast and clear suggestions. Recommended for anyone.
Name: R******* R********
Date: 2019-02-10 21:39:04
Rating: 4
Comment: Awesome service
Name: B****** J****
Date: 2019-02-04 23:12:55
Rating: 5
Comment: Francisco is one of the best employees at Veronica’s Insurance in San Bernardino off of Baseline and Waterman office. Treating customers with respect and searching for the best and lowest coverage at the customers request. Highly recommended
Name: J***** M***
Date: 2019-02-01 23:16:56
Rating: 5
Comment: If you’re looking for a specific agent that is:professional, formal, Respect and responsible. I would HIGHLY recommend you going and asking for ALEXIA. She has helped me A LOT!! She knew what she was doing and her customer service was VERY EXCELLENT. She adapts to your needs and knows what’s the best for you in prices and deals. As soon as I walked in the office, I knew she was gonna be a big help. so if you’re looking for someone that knows what they’re talking about, ask for ALEXIA!!
Name: A**** R****
Date: 2019-01-09 23:55:43
Rating: 5
Comment: Veronica’s insurance got the best staff very helpful, and friendly 🙌🏼🙌🏼
Name: B**** L****
Date: 2018-12-09 08:19:20
Rating: 5
Comment: Good service
Name: A********* P***
Date: 2018-12-04 19:19:03
Rating: 5
Comment: I have been with Veronicas for years now and Elmer has by far been the best agent I have worked with. He was prompt in calling me back and getting me the best quote possible. He was able to lower my monthly payment and made everything so simple quick and easy. I had to do very little and had a new insurance card in an hour. I would definitely send anyone looking for great service to Elmer!
Name: K******* G*****
Date: 2018-11-30 19:33:29
Rating: 5
Comment: I have been with Veronica’s Insurance for a few years now and my experience has been positive. Arturo has provided me with excellent customer service and help in providing the best insurance for me. He seems to be very experienced and willing to help, which is what I look for. If you are looking into this agency I recommended him.
Name: E**** G*****
Date: 2018-11-30 18:42:30
Rating: 5
Comment: Arturo provided me with the best customer service he was very helpful and explained everything thoroughly I really recommend you guys ask for him.
Name: J***** D**********
Date: 2018-11-29 22:31:20
Rating: 5
Comment: Great place! Great people! Great prices! Arturos the best he helped me get the best deal for my vehicle!
Name: J**** R****
Date: 2018-11-22 12:46:25
Rating: 5
Comment: Love the service and amazing prices! ❤️
Name: S******** W*****
Date: 2018-11-22 00:28:47
Rating: 5
Comment: Elmer Gonzalez is the best 🤖
Name: K**** S*******
Date: 2018-11-21 19:54:50
Rating: 5
Comment: I recommend going to Elmer. He was super helpful and knew what he was doing to better suit my needs.
Name: s**********
Date: 2018-10-30 23:56:00
Rating: 1
Comment: Never trust insurance companies
Name: l*** d**
Date: 2018-09-25 20:37:20
Rating: 4
Comment: Had to get my son his own policy with liability. Elmer helped me through the whole process staying in constant contact with me everything was able to be done via phone and email got my kid a 6 month policy for a good rate. Thank you Elmer!
Name: E**** 3***
Date: 2018-09-22 23:17:25
Rating: 5
Comment: Had a very good experience with the agent Elmer he hooked it up! very professional very polite and handled everything I needed also very highly recommended
Name: A******** A****
Date: 2018-09-21 17:01:41
Rating: 5
Comment: Kimberly was very friendly and was able to give us the best rate, Great Customer service!
Name: F*****
Date: 2018-09-20 02:06:57
Rating: 5
Comment: I got great customer service from elmer and he was very helpfull and patient with my questions he got me the best quote I could have gotten very professional... definitely would recommend him fantastic job!!
Name: r****** c*******
Date: 2018-09-20 01:54:48
Rating: 5
Comment: Had the pleasure of dealing with Elmer. Very professional and quick to answer any questions I had. I highly recommend adrianas insurance.
Name: V******* V******
Date: 2018-09-17 21:51:46
Rating: 5
Comment: I have searched several insurance companies and no one has been able to help me like the representatives of this office. The Agents are very friendly and explained things to me well. They answered any questions I had and explained more about the different insurances. I definitely recommend them.
Name: E******** C*****
Date: 2018-09-17 21:36:53
Rating: 5
Comment: Vary good customer service. I talked to the lady Brenda Banuelos and she was very specific in what coverage I will have and the pricing. This was the best quote I got before I decided which insurance to go to.
Name: S**** J********
Date: 2018-09-11 14:42:50
Rating: 5
Comment: I started using Veronicas insurance last year for my business insurance. I shopped around and their rates were the best. I deal with Rosie and she is fantastic. Her customer service is first rate. In my line of work, I need certificates of insurance almost weekly. I send her an email and she has it to me within hours. I highly recommend that you give Rosie a call.
Name: d**** p********
Date: 2018-09-05 21:54:06
Rating: 5
Comment: Hands down the best service around!!Elmer was quick to respond and answer all my questions plus more. Before you go anywhere else give them a call, ask for Elmer and tell him Derak sent you.
Name: J**** J******
Date: 2018-08-11 21:44:22
Rating: 5
Comment: First i want to start by saying that i was having a really bad costumer service by 5 different agents... no one took the time to listen to what i had to say or why was i calling.. others just kept tranfering me when i told them i wanted to cancel, I was getting really frustrated ...but in the other hand, i want to thank Abigail that works for corporate in San Bernardino. She was the only agent that was able to help me with my frustration and was able to help me out with my cancellation... We need more people liker her..Once again thank you Abigail
Name: n*** n***
Date: 2018-07-03 01:07:28
Rating: 1
Comment: Horrible, Inexperienced and Lying Company! I purchased a 3 month Auto Policy with these people only because of the Convenience of being 5min away from them and I wanted to do some Insurance Shopping Since Mercury stopped Accepting American Express. Anyways back to Veronicas: when the next billing cycle came I received no Bill, no Text, no Phone call and no Email. I did call several times and was told They had Tried calling me but my Phone was Disconnected Operator tells me someone will call you back Guess what, no one ever does! Apparently this is a Fly by Night Company and Only Cater to the Weak, for I saw Many people their that did not Comprehend what they were buying in Coverage, as far as they Knew they were probably buying Aluminum Siding for their Car! Scary Company, just stay away. I did however call Geico (never gave them a thought before) but only because I heard their commercial on the Radio all the time, so guess what? I DID SAVE ABOUT $100Ddls on a 3 month Auto Insurance Plan! I feel much better now, good bye and good Riddance to that Veronicas Place!
Name: J***** M******
Date: 2018-03-11 05:34:36
Rating: 5
Comment: I love Adriana Insurance because the beautiful ladies very good customer service and always willing to work with you
Name: A******** A*****
Date: 2017-08-16 23:20:42
Rating: 3
Comment: Its ok I pay cheaper somewhere else
Name: J*** V******
Date: 2017-07-22 06:06:00
Rating: 5
Comment: Fantastic experience. Great professional service by Brenda Mendoza. .. good job ! I encourage everyone that is looking for a convenient price on a policy and outstanding service to visit this location.
Name: i********
Date: 2017-07-22 03:54:27
Rating: 5
Comment: Thanks to the young lady that help me very sweet in kind n very helpful good customer service ms. Brenda Mendoza
Name: L****** T**
Date: 2017-07-22 01:36:27
Rating: 5
Comment: Brenda Mendoza went above and beyond to find me the right company and policy for my small business insurance. Very helpful.
Name: R****** D*****
Date: 2017-07-21 23:26:51
Rating: 5
Comment: Going here was such a pleasant experience, i honestly felt so comfortable with Virginia. she was very helpful in explaining to me what i was looking for.
Name: M***** B******
Date: 2017-07-21 20:14:42
Rating: 5
Comment: Thanks Brenda Mendoza For All The Help, You Did An Amazing Job..Happy Customer, Happy Life
Name: A****** G*****
Date: 2017-07-21 19:39:17
Rating: 5
Comment: Brenda Mendoza is the best! Totally satisfied with her customer service. Shes the go to person if you ever need anything. 😉
Name: M****** R****
Date: 2017-06-28 16:39:24
Rating: 1
Comment: The people who are actually running this insurance company are clearly very young and uneducated in the insurance field. I purchased a homeowners policy at one price and several months later I am being billed for a type of roof I dont even have. The owner of the company is ABSOLUTELY NOT AVAILABLE to assist customers, but the customer service provided is not professional!
Name: A* L*****
Date: 2016-11-23 21:56:54
Rating: 1
Comment: A lot of hidden fees, they took my hard earned money
Name: C**** T***
Date: 2016-08-09 04:49:10
Rating: 1
Comment: Rip off avoid this place and all adrianas. All they do is keep charging you for BS service. Employees are forced to milk you
Name: J**** B*******
Date: 2016-05-24 18:05:31
Rating: 1
Comment: Bullshit service. Worst customer service ever. I do not reccomend this insurance to anyone. 1 star is the lowest I can give on this but it is lower than 1 star.
Name: R*** R***
Date: 2014-05-08 01:45:59
Rating: 1
Comment: Worse place ever they just want your money! customer service and supervisors are useless and not helpful!!! Save your time and money! Worse experience ever.I have never been so upset in my life with my service.
Name: T*** H**********
Date: 2012-11-06 21:56:52
Rating: 5
Comment: I am very happy wit my the people who helped me here. Especially MELISSA that girl rocks.. Im glad i picked Adrianas...
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Name: F**** O****
Date: 2024-06-27 04:46:21
Rating: 5
Comment: Great insurance place, variety of agencies to choose from, great people too help you choose :)