In-store pick-up
Yes
Victorias Secret & PINK in Brighton
Categories
Location on the map
Brighton, Livingston County, Michigan, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 810-229-6096
Site: https://www.victoriassecret.com/...
Site: https://www.victoriassecret.com/...
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:11AM–7PM
- Sunday:12–6PM
Victorias Secret & PINK in other cities:
Comments (72)
They are always friendly and willing to help you!
This was my 3rd Victoria Secret that I went to in the last 3 days. The first I was left in the fitting room and told what size I was, when the girl did not return I dressed and went and grabbed 2 bras in the size she said I was. I also wanted a specific bra that they did not have in the colors i wanted. The next day i went to a different VS store and i was never greeted so i found the bras i wanted in the color and size, i grabbed those and purchased. So, the bras i wanted when i got home, i put one on and when i sat down i got about a 2 gap at the top. I decided to take them back so, i put on one of the first bras i bought and went to Brighton VS to take back the others. They were very busy and when i walked in and they saw i had a bag a sales lady approached me right away and set me up immediately with someone in the fitting room. The lady came in and looked at the bra i had on and told me that it was a improper fit. She went thru several bras getting me the right fit. They returned the one I was wearing and also found 2 replacements for the 2 bras i was going to return. What a difference when someone knows what they are doing. I only wish I had their names, great sales people and experienced with fittings. Not to mention the store was packed and the lady in the fitting room had to come back about 8 times for me and never seemed frustrated. Great Job Ladies! I will only come to your store from here on out. Merry Christmas!!
The employee saw me walking up and locked the door a couple minutes before closing, wasn’t 7 yet but she locked it anyways. There were still other customers in the store shopping, lazy employees.
Had a nice experience shopping here but the bra I just bought is already falling apart. I guess VS is too cheap to sew their fabric together, instead they used glue that fell apart after the first wash. For spending $40.00 I was hoping for longer than a week worth of wear. Sadly lost my receipt. I wont be back unless I can get a refund and a better bra.
Was in recently and had the best experience with the manager Olivia. Have had not the best experiences at other locations and Olivia completely changed my mind about the company. Other locations made me feel as if I could not wear Vickie’s bras but Olivia spent the time with me and found a perfect fitting bra with little effort. She was so friendly and made getting a bra fitting fun. Visit this location and you won’t be sorry, girls here really seem to know their stuff! Thank you Olivia!
I work across the street, and i know they close earlier bc of covid at 7 but it was 630 and doors were locked. So I sat in the parkinglot and looked at the online menu just to watch them all walk out at 730. Disappointing. Someone could have helped me and they decided to lock the doors instead, sad a last min order would have been great !
Staff very nice and attentive. I absolutely love bras and the cheeksters
Couldnt return something as you have to have whatever you use to purchase item unless you wanted store credit. Will have to come back.
My daughter loves Victorias Secret! Makes Christmas shopping a breeze. Love their free bra fitting services. Excellent quality products and helpful staff.
If I could give zero stars I would. I was never once acknowledged in the store, having passed probably every employee at least once. The one worker (long jet black hair, loud as hell, probably 40 years old) was EXTREMELY rude. Stepped directly in front of me with another customer (who was also clearly shocked by this), didnt say a word, and completely took over the rack I was looking at. I stated that I would be going elsewhere because this place is a joke, and she didnt even care. I give reviews for great stores as well, I try to be considerate when leaving reviews, but I will never return to this HORRIBLE JOKE of an establishment. Save your time and money, and go somewhere that actually cares about their customers.
Staff is super helpful. Victoria Sport stock was lacking...but the store is only so big. Also if you want something you found online but isnt available in the store, it can be ordered in store and shipped to you without shipping fee.
Wow so many pretty things! I ordered stuff online and had to exchange 1 item which you can do in their store!! Easy peasy :) plus everyone was so friendly!
Awesome! The girls are so helpful and beautiful! Its always a good time to go pick out stuff for my wife!
Definitely not my favorite Victoria secret. Lansing had much better customer service. Also we need trans and plus size models now!
I came in with only a few minutes to shop because I had a few coupons and was looking for a specific bra and the ladies here were beyond excellent in helping me not only find what I needed but helped me to get in and out quickly so I could get back to work. Special shout out for help to Ashley!!! Thank you!!
Customer service was the best its ever been. They are working hard to stay open! I wish then well!
Ladies were very helpful. Good size selection too.
Unfortunately the customer service here is so terrible. I mean I shop here regularly and EVERYTIME Im just blown away by how terrible the service is here. I dont get it. But ya know I must have my Victoria Secret bras, panties, perfume and yoga pants lol 😆
Great ladies! Helped me finally find a bra that fits! Super happy Mama here! Thank you!! 😁
I love this place as well as the deals they are always running, not to mention the coupon booklet that I get every month for being an Angel card holder!!
The saleslady was so sweet and helpful. I really liked her.🙂🌷
Always a great experience there
Good food. Waitresses are very nice and efficient.
Nice and clean. Everyone was wearing masks and they have a direction of walking for distancing!
Really enjoyed the staffs company and made me feel like I fit in and really understood what I needed
Had the best experience today! I was helped by Maria, she was super kind and was super helpful. Very satisfied with my experience here!
Terrible customer service and the worst place to order from
Helpful staff especially Katrina, always helps my wife find the right sizes. Rough return process
Staff is super friendly and helpful! Great selection of products!
Clean store. Loved the discounts. Sarah was very helpful.
Its a great location, the staff is super friendly and they have a good variety.
Love this place!!!! So many pretty things to choose from.
Sales prices were great
Manager was super sweet and all of the staff was extremely helpful
Its Victoria Secret, I mean what else do I need to say?
Selection is horrible and staff is not friendly or helpful. They dont even acknowledge customers
Great selection, clean store with friendly staff.
Im sorry I cant shop here anymore.Ed Razek is the reason.
Nice girls but got over charged with using rewards card and a run around.
Fun Girls shop for all kinds of clothes and undies.
VS is the best girls are always so helpful & friendly
Open up the fitting rooms and bathroom
Customer service is very good here.
Staff is nice often very organized
Super friendly and helpful staff!
The ladies at Green Oaks do a great job.
The person who helped me was so helpful and kind
Good service, friendly
Grate not busy witch I loved
Just buying a gift card for the wife.
Great experience!
Limited stock, unfriendly help
Too much perfume smells
Sherry was extremely helpful
Kristen was awesome
Love the loungewear
Love it
A female favorite!!
Getting too expensive.
Nice store
Fave store
Cute panties
Total reviews rating 4.2
72 Reviews for Victorias Secret & PINK 2023:
Review №1
2022-06-25Best VS Ive ever been to! Clean, well stocked and the staff is extremely helpful.
Review №2
2022-04-07Such a great staff. Everything so nicely kept up. They went over and above to make us comfortable and to be sure we had all we needed.
Review №3
2022-03-26All the staff are helpfull and polite. Love them all makes for a great experience ❤ 💕 👍
Review №4
2022-03-26These people are very helpful and very kind to the costumer. Love them all.
Review №5
2022-07-02I love this location especially!❤ It is ALWAYS tidy, clean & organized. They have pleasant, caring and helpful staff! I Cant always say that about other not too far locations. Simi-annual sale going on now! Who-hoo!😍
Review №6
2021-09-26Staff was super kind and helpful! BUT the smell of perfume was so overwhelming that Im now fighting a 2 day headache from the reaction. Sad to say I will have to avoid returning to the location.
Review №7
2021-04-23If you have any sort of sensitivity to strong smells/perfumes, you dont NOT want to come into this store. One of the workers was actively walking around spraying perfume on pretty much every surface. I actually had to walk out of the store without getting to shop because I couldnt breathe because my asthma was flaring up. I told this to the associate at the door and she informed me its common practice at this location.
Review №8
2021-07-06Always friendly and helpful! This store isnt packed out the door like 12 oaks and has adequate staffing so it doesnt look like a tornado went through. You guys rock keep up the good work 😊
Review №9
2021-09-30Everyone was super helpful and nice. Even though they didnt have what I needed in stock were able to help find something else.Great experience.
Review №10
2021-10-09Heather is awesome, she made my day a couple weeks ago!I love the Brighton store, always always always a wonderful experience!