Victory Auto Body
Address: 4220 W Magnolia Blvd, Burbank, CA 91505, United States
Phone: +1 818-842-7789
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Phone: +1 818-842-7789
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Category: Auto body shop
Rating: 4.6
Site: http://victoryautobody.com/
Worktime:
Rating: 4.6
Site: http://victoryautobody.com/
Worktime:
Day | Time |
---|---|
Monday | 8 AM–5 PM |
Tuesday | 8 AM–5 PM |
Wednesday | 8 AM–5 PM |
Thursday | 8 AM–5 PM |
Friday | 8 AM–5 PM |
Saturday | 8 AM–12 PM |
Sunday | Closed |
Name: j**** v****
Date: 2024-06-20 20:16:36
Rating: 5
Comment: Can’t find many business like this anymore
Name: V** T***********
Date: 2024-06-19 23:53:13
Rating: 5
Comment: I hit my Driver’s side mirror accidentally and I already have the part to install/replace it. I was recommended from my workplace, Safari inn/CoastAnabelle hotel to this particular auto repair shop. Mike helped me out with the appointment on the phone and John welcomed me with open arms. I was able to drop my car, wait it out, and get this fix quickly. They were extremely helpful and friendly…Some of the staff members were in the work mode but they treat me with concern and compassion of my car situation. Overall, They replace it less than 30 minutes and I am truly impressed!!! This is what you call efficiency at best, professionals, and knowledgeable place! Come here, they got it going on- seriously, you won’t regret it!
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Name: V****** M*****
Date: 2024-06-12 18:19:40
Rating: 5
Comment: My car was presented back to me like it was never in an accident. They did Geeat work! highly recommend
Name: D***** R***
Date: 2024-06-07 18:55:58
Rating: 5
Comment: Fantastic service and paint job on bumper repairs
Name: K****** H*****
Date: 2024-06-03 16:54:55
Rating: 5
Comment: The team at Victory Auto Body was friendly, in frequent communication, and did a great job on my car. Call in for an appointment (the website can be buggy but they are great on the phone!). I was updated through my whole repair process and they detailed my car before pickup. Definitely recommend.
Name: A******* B***********
Date: 2024-05-31 00:27:26
Rating: 5
Comment: Excellent work and excellent customer service...really appreciate it!
Name: J**** H********
Date: 2024-05-23 22:38:01
Rating: 5
Comment: I took my brand new new 2023 Subaru WRS after an accident in the fwy. Everyone I interacted with was very nice and the job was finished almost a week before the car was supposed to be ready and looked the same way it looked when I bought it. Excellent work!
Name: D**** V*****
Date: 2024-05-17 01:22:29
Rating: 5
Comment: I was impressed with my car because it was repaired before the day that they told me.They were nice and friendly and they did an amazing job with my car.
Name: J*** S******
Date: 2024-05-14 04:31:04
Rating: 5
Comment: Outstanding service, professional, efficient, knowledgeable people, exceeded expectations. Excellent work results.
Name: J*** G*****
Date: 2024-05-11 05:05:11
Rating: 5
Comment: Excellent service all around. I have posted a review on Yelp. I believe I have mentioned this before.
Name: D****** M******
Date: 2024-05-11 04:44:39
Rating: 5
Comment: Great shop the team works very hard to get your car to you on time. Carlos, went the extra mile to get my car to me and delivered a very clean car.
Name: N*** B****
Date: 2024-05-02 02:02:39
Rating: 5
Comment: Amazing job on my Audi Q5, thank you again Derek and co, great updates and very happy with the result. My second time at victory and highly recommended!
Name: N******* H******
Date: 2024-04-22 23:58:15
Rating: 5
Comment: 100% hands down a great place to drop off your vehicle if you ever need a professional team helping you very step of the way and if you want to get your car looking like a million bucks! This place is incredible and their customer service is top notch. Harry and John (at the Mercury office) will take the best care of you. Very tahnkful customer.
Name: S**** K******
Date: 2024-04-21 16:24:45
Rating: 5
Comment: These guys are fantastic! I think its safe to say most of us dont expect a whole lot of customer service these days, but these guys are in a league of their own! They were always so polite, starting with the courteous and friendly initial phone calls. John, Mike, Derrick and all the guys (sorry Im missing some names here) explained everything to me thoroughly and patiently. I really appreciated the updates they gave me throughout the process. These men are professionals from start to finish! They even cleaned and vacuumed my car - hasnt looked this clean in a long time! I cant thank them enough!
Name: J*** P*******
Date: 2024-04-15 16:41:18
Rating: 5
Comment: Great service, great work.
Name: M****** S********
Date: 2024-04-13 15:05:25
Rating: 5
Comment: Great auto body shop!
Name: S******** V********
Date: 2024-04-06 00:24:20
Rating: 5
Comment: Wow I was impressed at how quick and easy it was to get my car bumper repaired here. The staff was great at going over the process, providing the estimate and contacting me on the progress of the repair via text and phone. My car was repaired much earlier than expected, (three business days!) When I went to pick up my car not only was the bumper fixed perfectly, I noticed that they even washed and vacuumed my car, it was such a great touch. Definitely recommend Victory Auto Body if you need to get your car repaired.
Name: C***** D********
Date: 2024-04-04 20:23:15
Rating: 5
Comment: Wow. They did an amazing job on my Ford 150. Worked with Mike and he was an absolute gentleman. From start to finish the process was very smooth. They’re shop was top notch. I could tell as soon as I drove in because everything was so clean and orderly.They arranged shuttle service to the rental car agency. They sent updates during every step of the process until the truck was ready for pick-up. They made the process so stress free. My truck looks brand new. Mike was so courteous and profesional. Thank you Victory Auto Body for your service. Mike you’re a Champion.
Name: G***** H******
Date: 2024-04-03 20:09:23
Rating: 5
Comment: I just picked up my 2017 CRV and it looked like a brand new automobile. It was practically as clean as a brand new one. Some small scratches that were there before the accident are gone and it was very clean and shiny. Im very glad to know that there is such a great body shop so close to me.
Name: H**** M********
Date: 2024-03-18 16:49:31
Rating: 5
Comment: Excellent auto body shop. Excellent and caring staff
Name: J R**
Date: 2024-03-15 21:47:00
Rating: 4
Comment: Great work, and great customer service! I recommend 100% to anyone in need of an honest and ethical auto-body shop.
Name: L**** W*****
Date: 2024-02-20 02:15:48
Rating: 5
Comment: Absolutely friendly & professional & followed up via email & text every step of the way. This is my familys 2nd time dealing with Victory Auto Body...they are batting 1000. Very pleased with the workmanship.
Name: K******* D******
Date: 2024-02-15 17:55:11
Rating: 5
Comment: Kept me informed with updates throughout the entire process. Thank you Again Derek
Name: S****** T****
Date: 2024-02-13 01:04:04
Rating: 5
Comment: Brought a few cars, never been disappointed. Thanks gentlemen
Name: B****** B***
Date: 2024-01-25 17:31:11
Rating: 5
Comment: Great work and customer service
Name: L**** R******
Date: 2024-01-21 18:33:34
Rating: 5
Comment: This place has genuine people, great staff, quality work! Yes recommend!
Name: J****** M**
Date: 2024-01-16 03:34:29
Rating: 5
Comment: I’m so happy I chose this shop for my repairs! I own a Mazda Miata M-X5. I sadly got into a little finder bender, and was super stressed out about the repair process. The staff at V.A.B are kind and professional. They’re also cool to talk to. The pricing seemed fair. The repairs were quick, and they were very helpful with assisting me with my rental car.I’m going to start slowing down because I don’t want to have to get anymore repairs done, God forbid, but if I have to I’ll be going back to V.A.B. I highly recommend this shop for anyone with a Mazda. They replaced everything with the dealership parts. I’m very satisfied with the work they’ve done.
Name: T****** L****
Date: 2024-01-10 04:44:58
Rating: 5
Comment: I recently had my car serviced at here, and I must say, the experience was nothing short of exceptional. From the moment I stepped in, the staff were warm, professional, and incredibly knowledgeable. They took the time to explain the process in detail, ensuring I understood what was needed for my car.The work done on my vehicle was outstanding. Not only did they flawlessly fix the issue, but they also went above and beyond from a customer service perspective. I’m so fortunate to have them in the neighborhood. The attention to detail and care was evident.What really sets this shop apart is their commitment to customer satisfaction. They kept me updated throughout the repair process and answered all my questions with patience and expertise.I highly recommend Victory Auto Body to anyone in need of repairs on their car. I’ve been to a few body shops in the area, but here their blend of exceptional service, skilled workmanship, and a friendly atmosphere truly makes them stand out in the field. Thank you for taking such great care of my car!
Name: J*****
Date: 2023-12-21 17:19:58
Rating: 5
Comment: These guys are fantastic! Highly recommend for any repairs!
Name: N******* L****
Date: 2023-12-18 18:46:47
Rating: 5
Comment: Grwat job my car looked like nother ever happened. Very professional
Name: K******* M*******
Date: 2023-12-15 01:12:40
Rating: 5
Comment: Took my SUV in for repair after someone backed into passenger side rear door. Looks brand new again!
Name: J*** T*****
Date: 2023-12-09 20:22:38
Rating: 5
Comment: I had the strangest and weirdly most pleasant experience with victory auto body. I took my car in for windshield and roof repairs at the recommendation of my insurance company. It took a while for them to replace the roof and windshield, but they were really kind every step of the way, from communication to scheduling to answering any questions I had (Jonathan is a great guy!). The two brothers helping me out, Harut & Karo, were also awesome.When I got my car back, I noticed there was other cosmetic damage to completly different parts of the car. Needless to say I was furious, but I contacted my Insurance and brought it back to Victory autobody the following week. One of the two amazing brothers that works there, Karo, was really upset and super apologetic. He said this wasnt the kind of work they do, which my insurance agent had also said. He said theyd take care of it and to not worry at all. After about a week they replaced a window, inner panels, buffed out scuffs, and touched up everything. At no extra cost, and with nothing but smiles.This place is really fantastic and while I had a bit of a weird experience up front Id definitely recommend them to anyone. They stand by their work and its no wonder they have such a high customer rating.
Name: J**** R****
Date: 2023-11-09 19:13:24
Rating: 5
Comment: Won’t go anywhere else! Their service and work is a “10”!
Name: M****** D*******
Date: 2023-10-20 07:53:41
Rating: 5
Comment: The repair looks fantastic! My car looks brand new, I was so surprised. All the employees I interacted with were very nice. I like the texting service they had that would text me updates on my car. Definitely would come back if I need repairs!
Name: S***** M********
Date: 2023-09-11 19:34:43
Rating: 5
Comment: They are excellent, very professional, very good service and very friendly, I will always recommend them, they supervise the work, they are the best 👍
Name: L**** B****
Date: 2023-08-15 16:40:08
Rating: 5
Comment: I got rear ended and it smashed in my rear bumper. Victory Auto Body was wonderful. They did such a good job and even washed the car when they were finished! I would highly recommend them to anyone needing this type of service. I hope I never need this kind of service again but if I do I will know where to bring my car!Thank you everyone at Victory Auto Body!
Name: L***** L***
Date: 2023-08-14 23:44:23
Rating: 5
Comment: Victory Auto Body is my bodyshop of choice. This is the second time I have trusted them with taking care of my vehicle and they have exceeded my expectations. Previously, it was for a minor repair, but this time, I brought my vehicle in for multiple repairs on 3 of my 4 doors (dents, scratches, etc). After a few weeks of repairs, my car as a whole looks just as beautiful as the day I purchased it 5 years ago. The team is excellent and very thorough. They did a fantastic job and seem to genuinely care about their work and their relationship with their customers. I will trust them to handle my vehicle again in the future and will be recommending them to others.
Name: A****** T
Date: 2023-07-27 16:08:38
Rating: 5
Comment: This shop has many 5 star ⭐️ reviews and that is my experience with them. Constantly kept us updated, car ready when they promised. But most importantly did a great job! Highly recommend!
Name: J H****
Date: 2023-07-19 17:59:59
Rating: 5
Comment: Easily, the best Auto Body Shop experience! Great from intake through pick up! I would highly recommend Victor Auto Body to anyone in need of car repair.
Name: T**
Date: 2023-07-13 06:36:22
Rating: 5
Comment: Nice
Name: A***** L****
Date: 2023-06-19 18:26:20
Rating: 5
Comment: I am really glad I chose to have Victory Auto Body (VAB) to fix our vehicle. From the moment I made the call everything went perfect. My insurance gave me a list of body shops and VAB is by far the best. John helped from the very first time and accomodate us on a timely manner to bring the car to get the bumper fixed. When we brought the car John had an amazing customer service and Derek followed up with status of the repairs with awesome customer service as well. I really hope I do not need a body shop anytime soon but believe me when I say that VAB is amazing. I will not hesitate to bring my car again if I need their services. Thank you John, Derek and staff, you guys rock!!!
Name: J*** T***
Date: 2023-06-19 17:37:52
Rating: 5
Comment: Amazing workmanship. Auto collision repars were better than new. Car was completed quickly and the communication was fantastic. A+++
Name: J***** B*****
Date: 2023-05-28 02:22:29
Rating: 5
Comment: New paint matches exactly to the existing paint color. Very nice to work with. Ready on time.
Name: A******** K******
Date: 2023-05-04 16:17:08
Rating: 5
Comment: Everything was done well, within the stated time frame and great service and staff.
Name: E*** J******
Date: 2023-04-27 17:08:38
Rating: 5
Comment: Great work, and car was finished early!
Name: J**** D****
Date: 2023-04-03 18:25:01
Rating: 5
Comment: I had some damage from an accident I got into on the 5 North. They did a great job repairing the damage. They kept me in the loop every step of the way and I got my car back ahead of schedule. Thank you very much!!!
Name: M**** G****
Date: 2023-03-27 23:49:18
Rating: 4
Comment: Very friendly people, the repairs were great but I wish they would keep me better informed on when the truck was going to be ready so I wont have to be calling them for updates when the due date was coming up and it was still not ready.
Name: A*****
Date: 2023-02-27 18:36:15
Rating: 5
Comment: I have used this body shop for the last 15 years they are excellent at what they do. I can victory auto body is you go to body shop. I would like to mention Mike, Mike is always on top of things and gets the job done.thank you guys.
Name: T** G*********
Date: 2023-02-13 21:56:21
Rating: 5
Comment: Had to bring my car in to be repaired after getting hit from behind. They did very good work and were super easy to deal with. Very friendly and professional. Although the repairs took a little time, the final job was worth the wait!
Name: G****** P****
Date: 2023-02-10 15:22:58
Rating: 2
Comment: I called in because we had our catalytic converter stolen from our car and our insurance (who has a contract with this shop) refers them to us. When I called they were very helpful and wanted to set up an appointment to check out the damage done. They even told us that the part was out of stock and we would most likely have to wait from 2 to 3 months. We thought that was fine just because we needed to get the ball rolling on the repair. After talking to the insurance rep at the shop and looking at what the policy was going to cover, they just blatantly told us that they werent going to do the job. Almost as if they werent satisfied with the pay they would get from the insurance. The guy I spoke to even went as far as to tell me that the shop Doesnt like to do those kinds of jobs. I was really hoping to work with them since we need our car. Too bad this had to happen. Hope this helps anyone in a similar situation.Edit: this is the place I called. The one on Magnolia. Im not sure how the owner would just assume I called the wrong place.
Name: A********
Date: 2023-02-04 00:54:44
Rating: 5
Comment: Mike and his team did a great job! Will be back. Thank you!
Name: M**** M*****
Date: 2023-01-30 18:27:43
Rating: 5
Comment: Victory auto body did a perfect job on our Audi q7.
Name: J***** D*****
Date: 2023-01-16 17:59:48
Rating: 5
Comment: Victory Auto Body does excellent repairs.The office and staff were extremely helpful. My truck was damaged, and after completing repairs you could not tell it was damaged at all. Beautiful workmanship… and the PAINT MATCHED !! If your vehicle is in need of body repairs, I strongly suggest going to Victory Auto Body Shop.By the way, ask for Mike, and tell him Justin DeRosa recommend you!
Name: C**** M******
Date: 2023-01-06 23:52:14
Rating: 5
Comment: They are a great shop with very kind friendly people and they do great work
Name: C*** R******
Date: 2023-01-01 05:31:30
Rating: 5
Comment: So happy I went to Victory Auto body to meet John. Such a nice genuine person. I love people like that. Mike as well was so very nice and he helped me. My car turned out perfect like it never was in an accident. I definitely recommend you come here.
Name: A***** S******
Date: 2022-12-26 18:36:56
Rating: 2
Comment: I was not 100% happy with this auto body when I picked up my vehicle after it was in a car accident. The bumper is not straight and when driving my vehicle I notice that is not aligned and the steering wheel is not straight.I definitely do NOT recommend this place for your auto body repair. Big mistake I did for trusting my vehicle to this place.
Name: J***** R********
Date: 2022-12-04 15:53:21
Rating: 5
Comment: Wonderful experience with Victory Auto Body, friendly and informative throughout the process. Also pleasantly surprised to have the repair completed three days earlier than promised. Thank you!
Name: P********** C*******
Date: 2022-11-18 23:16:38
Rating: 5
Comment: Very happy with my repairs and out come of repairs. Will definitely recommend to all my friends and family. Mike when beyond and above in helping me with my rental car situation very grateful for all the help he provided to me. :)
Name: C**** T*****
Date: 2022-11-01 18:23:23
Rating: 5
Comment: A large tree branch fell on my car on Labor Day. Mercury had me take it in to Victory Auto Body. Other family members have used them so I felt confident that they would do a good job. My car looks better than it did when I bought it in 08. Happy with their staff and the job!
Name: T***** K****
Date: 2022-09-26 23:02:41
Rating: 4
Comment: They overall did a great job on my car, and took good care of my concerns. The only reason 4 star is because of delays that I feel could have been avoided with more attention to customer service.
Name: R***** M*****
Date: 2022-09-21 23:00:36
Rating: 1
Comment: Never use this shop ⚠️⚠️⚠️⚠️⚠️Very bad service Mike was so aggressive on the phone. And unprofessional guy.I took my car to this place to get fix after the somebody hit me. They fix the body but they didn’t make sure that the vehicle wasn’t have any mechanical problems. So after almost one month there, they call that the car is ready to pick up, but a week later the check engine light came on. So I call them again and they check my car and order the part that it needs to fix. They said that they will call me when they have the partAfter many call from me to ask them for the part to get my car fix (a month ) they said that I can bring the car to the shop and it’s going to be a couple hours to get fix. I left the car thereThey took almost 3 days to get fix. So I lost 2 days of work that nobody is going to pay me because Mike said that is not his problem. Even when He said that is going to be only for couple hours to get fix. DON’T USE THIS SHOP IF YOU DON’T WANT THIS TO HAPPEN TO YOU!!!
Name: G C******
Date: 2022-09-03 00:23:07
Rating: 5
Comment: Appreciated the helpThey were right on it for me, very professional Thx
Name: K T**
Date: 2022-08-26 02:14:14
Rating: 1
Comment: The people that helped me in the office were pleasant however they returned my car back with its cargo cover missing and didn’t even realize they still had it after three days. The following week I had to have a passenger in the backseat only to find out that these guys made the seats unusable. They had gotten the seatbelt buckles stuck under the seat and didn’t notice or didn’t care to fix it. This was a major inconvenience and the car should not have even been returned to me without these issues being corrected. I’m already in a difficult situation dealing with my repairs and insurance, I can’t even pick up my car without having issues?
Name: S*** J******
Date: 2022-08-18 21:23:31
Rating: 5
Comment: Been coming here for decades. They treat you like family and ensure you get the highest quality in repairs without cutting corners like those major collision repair centers do. Less is more and I’ll keep coming back whenever necessary. Thank you to Mike, John and the rest of the crew!
Name: R***** H****
Date: 2022-08-13 02:18:22
Rating: 5
Comment: Very professional and friendly employees. They did a really nice job on my car. Highly recommend.
Name: M*** M*****
Date: 2022-08-05 02:18:15
Rating: 5
Comment: If your car needs repairs this is the place to go. Seriously fantastic people work to make sure your car looks better than new. Many thanks.
Name: S****** B****
Date: 2022-07-19 14:10:08
Rating: 4
Comment: Fast and friendly sevice..one little delay but they were on the phone to me about this issue and was reconciled in a timely manner...thx to John and the crew for an excellent job...
Name: C*** S*******
Date: 2022-07-11 07:25:32
Rating: 5
Comment: Victory Auto Body consistently provides me with excellent service. The body work performed on my car is first rate and extremely thorough. Mike is always friendly to me and happy to help me out-- whether my car issue is large or small.
Name: L******* F***
Date: 2022-07-08 19:32:37
Rating: 1
Comment: Car was side swiped, had mild damage to the driver side. I got the car back a month later with a engine leak and exhaust damage i didn’t have before.
Name: R**** S*****
Date: 2022-06-22 17:44:38
Rating: 5
Comment: Replaced my bumper. Took longer than I expected, as they were busy. But they keep in touch with you, every step of the way. Great customer service! My car was returned completely cleaned on the inside and outside. That was a great surprise. My new bumper made my car car look brand new again!
Name: B**** B*****
Date: 2022-06-07 17:05:38
Rating: 5
Comment: Excellent service, very kind people. Worked out a reasonable price and beat everyone in costs and work!!!
Name: N U
Date: 2022-02-28 20:32:53
Rating: 5
Comment: Great work, done on time and friendly customer service. Would definitely use them in the future.
Name: L**** S*******
Date: 2022-01-24 20:32:49
Rating: 5
Comment: I could not be happier with the level of service and professionalism that I experienced at Victory Auto Body. Communication was excellent. Workmanship was excellent. And the work was completed ahead of schedule. Having to deal with a damaged vehicle is never fun but these guys made the entire experience an overall positive one! Highly recommend!!
Name: R** C***
Date: 2021-12-27 23:55:17
Rating: 5
Comment: My second time using this shop. Both times they provided optimal service.
Name: e*** y****
Date: 2021-11-22 21:39:44
Rating: 5
Comment: Excellent work and the best customer service!
Name: O**** V*****
Date: 2021-11-11 02:59:55
Rating: 1
Comment: Paint didnt match, trunk inside trim was misaligned, over 10 days late. It was a cashiers check payable to you. One of your employees said that cashiers checks were acceptable.
Name: r**** r****
Date: 2021-11-08 21:49:39
Rating: 5
Comment: Trustworthy place with professional people running the business. glad to see they are in burbank - they reflect the communitys standards.
Name: K**** C********
Date: 2021-11-05 23:43:06
Rating: 5
Comment: Great job on replacing my windshield and repainting my car roof!
Name: J Z
Date: 2021-10-15 01:54:45
Rating: 5
Comment: Great service, repairs! Patient and informative.
Name: D****** B***
Date: 2021-09-20 23:57:59
Rating: 5
Comment: I had a great experience at Victory Auto Body. Their work is superb but most importantly they were very professional and attentive. I got my car back earlier than they originally stated. It looks brand new. The staff was great and kept me updated during the process. Highly recommended.
Name: Y***** A*******
Date: 2021-08-10 13:35:12
Rating: 2
Comment: The lack of communication is what I had a problem with. I was told I could drop off my car the same day, but then I had to wait a week to drop it off and had to wait an additional 3 weeks before completion. Just wish I was given real time information instead of playing the waiting game.
Name: Z** B****
Date: 2021-08-01 01:28:51
Rating: 5
Comment: Highly recommend!!! Amazing staff and workers, super kind and friendly. They did an awesome job with my car and even cleaned the entire thing when I came to pick it up.
Name: E*** R*****
Date: 2021-07-30 00:51:21
Rating: 5
Comment: Took my car to the shop because I was rear ended. The work they did on my car was amazing. I have a custom paint job and they were able to match the color perfectly.
Name: C**** K
Date: 2021-07-19 22:29:08
Rating: 3
Comment: My car came back restored and cleaned, and they fixed my tire pressure, all of which is very appreciated. However, I found the customer service lacking. I had an appointment to drop my car off and was told Id have an estimate the next day. When it didnt come after two days, I called to inquire and didnt get a call back until I called my insurance company on day four to complain. On Friday, day four, two hours after talking to State Farm, Mike the manager called and said theyre getting started that day and Id have my car on W or Th; it would only take three days. On Tuesday, I finally get the estimate I should have gotten the previous Wednesday and my car was estimated to be ready on Friday or Saturday; they were just getting started that day. My car was ready Friday evening. Im not upset about how long it took; Im upset about the dodging of my calls and lying to me. Its disrespectful and poor customer service.
Name: J***** B****
Date: 2021-07-12 19:09:34
Rating: 5
Comment: They were very professional and understanding of my situation
Name: B****
Date: 2021-06-29 00:16:03
Rating: 5
Comment: I would definitely recommend Victory Auto Body to others. Their very professional and work hard to satisfy the customer. Cheryl John and Mike Are excellent at keeping the customers happy. Great team effort by all. My daughter was in a wreck and the shop did an excellent job on the repairs and getting the vehicle back in great shape quickly.
Name: J****** M***
Date: 2021-06-10 19:28:31
Rating: 5
Comment: Got into a car accident that wasn’t my fault. The team at Victory Auto Body was kind, trustworthy and informative. My car was fixed early and super clean when I picked it up. I couldn’t be happier! I found my long term mechanics. Thanks!
Name: A**** K****** (* M****
Date: 2021-05-28 00:12:10
Rating: 5
Comment: Very Profesional did a great job
Name: J*** T***** S*******
Date: 2021-05-18 19:56:10
Rating: 5
Comment: Ive used Victory twice now and have had great experiences both times! The quality of the work along with their great communication makes this place exceptional. They go above and beyond!
Name: R****** A******
Date: 2021-05-04 02:17:22
Rating: 4
Comment: Personnel are pleasant to work with and quality of work was good. Correspondence with clients could be improved regarding vehicle status, but overall a good experience and would recommend.
Name: l*** s*****
Date: 2021-04-30 18:49:52
Rating: 5
Comment: I arrived to get service in their garage, and received very kind and reliable service from Michael, the work was done in the highest quality in the fastest time, in addition they did for me extra painting work at no extra charge, the prices are low and reliable, I will definitely come back again, thanks guys.
Name: J**** S***
Date: 2021-03-25 19:55:07
Rating: 5
Comment: Im very glad I used Victory for my repairs. The reviews are true! They do a great job and Eduardo and Mike are very nice and communicative. They’re a little short staffed right now because of the pandemic but luckily I’m working from home right now so it wasn’t a problem for me to leave my car for longer than expected. My car looks like new after my accident so I’m very grateful!
Name: B*** R
Date: 2021-03-16 20:11:25
Rating: 5
Comment: I have nothing but good things to say. From the moment I dropped off my vehicle to the time it was done, excellent service and communication. I always spoke with Mike; he is so professional and friendly. I got regular updates by email and text letting me know how it was coming along, and it was done a few days before their estimate. And the repairs look beautiful (just wish the rest of my vehicle looked as nice now!). Would definitely use them again if I am ever in need of similar work.I also got my vehicle back cleaner than when I took it in, and I noticed that since they had to paint most of the right side of my van, they filled in a few chips that were on my hood as a bonus. Very highly recommend.
Name: C**** M********
Date: 2021-03-15 22:59:39
Rating: 5
Comment: Michael was absolutely great. He kept me well informed and the repairs to my car were done quickly and properly. I would definitely use this shop again.
Name: T***** F***
Date: 2021-03-01 20:34:41
Rating: 5
Comment: Great service and communication every step of the way. Never had this kind of communication from a car body shop. Excellent. Their work is top notch as well. Thank you for the great job.
Name: N**** E****
Date: 2021-02-25 20:25:06
Rating: 5
Comment: These guys are so professional and always on the ball. I was really impressed. They communicated with me from start to finish and work was beautiful.
Name: S****** S*****
Date: 2021-02-24 00:42:57
Rating: 5
Comment: If youre seeking fast, communicative, great workmanship and value, I cannot recommend Victory Auto Body enough. Victory Auto Body fixed and painted my cracked bumper with amazing precision. In comparison to other body shops, its the little things like ample parking on their property, maintaining a clean and tidy office, valuing my time, and returning my car to me, cleaned and vacuumed, that I can really appreciate.
Name: I**** H********
Date: 2020-12-31 22:47:47
Rating: 1
Comment: The worst experience I have ever. Bad job. Bad pain did it to my car. Expennsive and bad customer service and treatment they are rude aggressive. I dont reccommend them at all.
Name: M*** V
Date: 2020-12-01 07:26:21
Rating: 5
Comment: Good reputation in the industry for good work for reasonable price
Name: n***
Date: 2020-11-11 00:59:42
Rating: 5
Comment: Awesome. Chose this place from yelp and it lives up the the good reviews. Car looks amazing, friendly customer service and quick! Worked seamlessly with insurance. Thanks!
Name: L** L**
Date: 2020-10-11 14:13:30
Rating: 5
Comment: Best Auto Body shop in California!!!! I am very particular and did my research for auto body shops. Victory Auto Body in Burbank had so many great reviews so I chose them and I am beyond grateful I did. Mike and his team are phenomenal!! Top notch quality of work, very honest, professional, fast and friendly service (they treat you like family). Everyone there is always friendly and happy to help you. They kept me informed of the progress every step of the way which I reallly appreciated. My car came out looking and running better than new. I would definitely recommend Victory Auto Body to everyone. I guarantee you will be happy with your experience here
Name: D**** J********
Date: 2020-09-12 16:56:33
Rating: 5
Comment: Best experience with a body shop! I was merged into by another driver who accepted responsibility (shocking) and went to a couple of different body shops. Of course, all were annoying and one even stated he needed to keep my car for 15 days without even seeing it in person- the gall! I decided to go with Victory after meeting with Michael. He was straightforward and honest. I dropped my car off the next day (Saturday) and they started working on my car right away. It was ready and PERFECT by that Friday, as promised. I was kept informed of the work and progress all throughout, which I greatly appreciated. This was my second visit to a body shop and I went to a family friend prior and had to take it back as they screwed it up royally- I wish I knew of Victory before as it would have been evident that they would have gotten it right the first time. Great Job, great service, dont hesitate- they are awesome.
Name: S H*********
Date: 2020-09-05 19:49:31
Rating: 5
Comment: Victory Auto Body fixed a body panel problem we had quickly and efficiently. I found Michael very honest and fair in his customer service. I would recommend them enthusiastically!
Name: F**** M*****
Date: 2020-08-21 19:59:59
Rating: 5
Comment: 1. The estimate was free.2. The price was right.3. The turn around was 1 day.4. The staff are friendly and professional5. The results were better than I was told to expect!I first saw Victory Auto Body’s 5 star rating on Yelp with more than 650 reviews! I wondered how that could be possible. I brought my Nissan van in for a front bumper repair, got a free estimate, they ordered the parts and they came the next day. VAB repaired my van the same day the parts arrived and in less than half the time they told me. Now I know why they’re rated so highly. They deserve 5 Stars!
Name: M*** B
Date: 2020-08-13 06:06:31
Rating: 5
Comment: Nothing but good things to say about this place! Amazing customer service and prices. Extremely helpful.
Name: S***** H*****
Date: 2020-08-03 23:30:34
Rating: 5
Comment: Michael and Victory Auto Body were quick, efficient and went above and beyond for our vehicle when we got rear-ended. In addition to excellent repairs, they gave us a complete detail and cleaning. The car looked better than we bought it. :) Definitely would recommend Victory Auto Body to anyone who needs repairs on their vehicle.
Name: l**********
Date: 2020-06-14 01:46:52
Rating: 5
Comment: I’ve been meaning to leave a review. This shop did an amazing job on my Hyundai Sonata. I was going through a lot of trouble with a previous shop that was trying to take advantage of my insurance. I called Armani and his team made it all work without any extra stress or unknown dues/fees. No hassle or sketchy business. These guys know what they’re doing. They were very professional from when I signed the paperwork and until I picked up my vehicle. If I ever need a body shop I will for sure go through Victory Auto Body.
Name: C*** S*******
Date: 2020-02-19 22:39:54
Rating: 5
Comment: Armani and the entire crew at Victory Auto Body took care of all my auto-repair needs from start to finish. My Toyota Prius C had major bumper damage from a collision: Armani saw to it that every detail was attended to, and he returned my car with a shiny new bumper, beautifully painted and looking great! While my car was in the shop, Armani took all my phone calls and patientlly answered my questions and updated me on the progress of the work on my car.A few weeks after that, I went over a curb and a small corner of the bumper popped out of place. I brought the car to Armani and he had it tightened back into place while I waited and did not charge me. Armani is patient, knowledgeable, attentive and takes pride in his work and in the work of Victory Auto Body.I strongly recommend him and the entire crew at Victory Auto Body for all your auto-body work.Carl S.
Name: H**** F****
Date: 2020-01-30 15:15:34
Rating: 4
Comment: Nice shop, very complete for everything related to a car crush. We were rear-ended .. hopefully my Cady can be fix.
Name: T***** A*****
Date: 2019-11-19 02:26:57
Rating: 5
Comment: Great service quick and efficient. My car looks great I couldnt be happier thank you!
Name: R*** D
Date: 2019-09-03 21:42:13
Rating: 5
Comment: Arman at Victory Auto Body is beyond incredible. My insurance company referred me to Victory and I have been a loyal customer ever since. My cars windows were smashed from a break-in, and Arman and his team quickly took care of it and made the car look like new. Arman even battled with the insurance company to get them to approve of an issue from the break-in that became evident months after the initial repair. Since then, Victory has taken care of all my auto needs, including repairing a dent, and smaller issues such as re-affixing my license plate. They are attentive and provide great customer care.You couldnt ask for more professional, personable, fairly priced, and wonderful people to work with! Highly recommended.
Name: D**** L
Date: 2019-08-10 20:37:44
Rating: 5
Comment: I have used them numerous times. They are always extremely professional and their work is top notch. I won’t go anywhere else.
Name: N***** W***
Date: 2019-08-09 19:14:21
Rating: 5
Comment: Great Customer service!! All the staffs are so friendly and nice there!
Name: D*** L*****
Date: 2019-08-01 15:05:04
Rating: 5
Comment: They did an awesome job repairing my Honda CR-V! They also washed and detailed it before I picked it up.
Name: D*** D******
Date: 2019-07-26 06:08:22
Rating: 5
Comment: I have worked in the City of Burbank for many years. I have known about Victory Auto Body for a couple of decades now. Well, I finally needed their service… WOW… What great service I received!I took my poor broken vehicle to them after being a victim of a hit and run on the freeway. I gave them my vehicle and I was assured they would take care of it. They did ! ! !They worked directly with my insurance company and received all the approval needed for the repair. They worked hard for me and assured that my vehicle would be good as new. When I received a call telling me my vehicle was ready, I was excited. I arrived and saw all the repairs were completed and my vehicle was clean and shiny.I am very happy with the work done and the care given to both me and my vehicle.I highly recommend anyone to use Victory Auto Body, you will be glad you did…
Name: K**** H***
Date: 2019-06-13 19:59:00
Rating: 5
Comment: I chose Victory Auto Body after I was sideswiped and needed to submit for repair through my insurance. But, I had some other body damage I figured I may as well get fixed while the car would be in the shop. They quickly provided me with a cost estimate for the additional repairs which was very reasonable. Their customer service is EXCELLENT. They kept me informed every step of the way. They even touch-up painted some scratches I had on the rear of my car...not to mention the wash, wax and detail that was done prior to them returning my car to me. I truly cant say enough about their knowledge, friendliness, communication, transparency and quality of work!
Name: A***********
Date: 2019-06-13 00:09:19
Rating: 5
Comment: My daughter recently got in an accident and her front bumper was dented she looked for several Auto Body Shops and found Victory Auto Body Shop. The insurance gave us a list of body shops and we found this autoshop the best! The other body shops looked skeptical but at Victory Body Shop they gave a very friendly environment they made you feel good about leaving your vehicle their they gave me an exact date of when I was able to pick up my 2018 Dodge Challenger and it was ready on the day they gave me! No games played they fixed and polished my car they left it brand new! Im very glad that we chose Victory Auto Shop best decision made!
Name: J****** M*****
Date: 2019-05-20 19:34:46
Rating: 5
Comment: The best costumer service ever. left my car looking amazing. have not had an trouble since I picked her up. I would recommend this place 100%. you will not be disappointed.
Name: K********* A********
Date: 2019-05-18 21:06:33
Rating: 2
Comment: Just dropped my Grand Cherokee Altitude off for fender wheel and suspension repair and these people were the most friendly ive experienced. From the second i stepped on the lot i was greeted and reassured they will make my car like new. Will see how the repairs go but so far so goodUpdate 5/2018:Had to return three times to get the suspension shop they used in NoHo to tighten bolts and fix camber. Car was dangerous to drive in the first week almost crashed was all over road. A year later bolts lose again. Paid 80 bucks to have a no name guy to fix it and is finally okay now...
Name: L***** H********
Date: 2019-05-17 21:41:49
Rating: 5
Comment: Great auto shop. Always take my car there and do an excellent job. Highly recommend.
Name: O* M****** D*******
Date: 2019-03-29 20:23:16
Rating: 5
Comment: Great Customer service, paint job was precise! Will always come back to this place!
Name: G A***** P****
Date: 2019-03-28 20:10:12
Rating: 5
Comment: Hands down one of the best auto body shops. Mike was able to get my car fixed and it only took 3 days total. I recommend this place to anyone who wants to get a quick professional repairs.10/10 to this place. ASK FOR MIKE.
Name: L**** r******
Date: 2019-03-27 23:51:17
Rating: 5
Comment: I brought my car in to have them fix a botched job from another auto body shop. They were amazing! Armani and Mike has my car fixed and I was back on the road in no time. Super friendly too! I will definitely be back to them FIRST next time!
Name: M*** E******
Date: 2019-02-18 23:02:34
Rating: 5
Comment: Loved the service and quality of work. They went above and beyond standard expectations. Great work!
Name: A****** C*******
Date: 2019-02-07 21:00:19
Rating: 5
Comment: Great service! They care about their customers and make sure the job is complete. Received my vehicle back before the promised date, a rarity in this business. And their prices are lower than the competition. Adding a complimentary inside and outside detailing is a nice perk.I’d highly recommend this shop.
Name: H****
Date: 2019-02-02 17:53:25
Rating: 5
Comment: Victory auto body did an EXCELLENT job repairing my car after it was damaged in a parking lot. They also called the rental car company who came and got me.I highly recommend them. Not only were they kind and curtious, after they repaired my car, they detailed my car inside and out !!The whole experience was stress free from start to finish. Thank you Victory auto body !5 star service !
Name: M*** F*****
Date: 2019-01-26 13:15:30
Rating: 5
Comment: Great work ... Great customer service.... they got my vehicle back fast .... i Would recommend this shop
Name: A*** L*****
Date: 2019-01-26 04:40:29
Rating: 5
Comment: Great customer service! Really nice staff
Name: P****** S******
Date: 2019-01-21 18:17:43
Rating: 5
Comment: Great attention to detail! And fast turn around time! My car looks new again!
Name: E***** S*********
Date: 2019-01-15 23:06:53
Rating: 5
Comment: I was extremely satisfied with there work. They did a very clean job on my 911. The car was waxed and immaculate when it was returned to me. I was very happy when I received my car.
Name: M****** A******
Date: 2019-01-07 19:24:09
Rating: 5
Comment: Outstanding service and attention to detail. Victory auto body is the place to go for excellent quality service. At victory they treat you like a guest not just a client. Much respect to all the works at victory auto body.
Name: A***** M****
Date: 2018-12-28 01:07:33
Rating: 5
Comment: When you go to an auto body shop, you generally assume youre not getting out for less than $500. The sliding door on our minivan broke and my mechanic across the street was unwilling to look at it, saying it would be a big ugly job involving removing body panels, so I drove it here. They had it good as new in hours for $80. Fast, friendly, and helpful people. They could have gouged me for a few hundred bucks and I would have just paid, not knowing any better.Obviously, I have no real idea how theyd do on a major job, but I certainly left with a good impression.
Name: P*** G******
Date: 2018-12-20 00:26:01
Rating: 5
Comment: Great service and customer care. I had a bit of a time crunch and the team at Victory Auto Body worked with me. I highly recommend.
Name: S**** C******
Date: 2018-12-05 21:34:18
Rating: 5
Comment: Victory Auto Body is a top-notch business they keep you informed how the work is going the staff is all very friendly and their work is superb I would highly recommend them to anybody that needs body work on their vehicle.Thank you for the showroom quality work when you return my car to me you guys rock!!
Name: A**** R******
Date: 2018-12-01 19:17:15
Rating: 5
Comment: I am a very happy customer. They did a great job on my car!
Name: N*** E**********
Date: 2018-12-01 01:55:42
Rating: 5
Comment: They are awesome....my car is 11 years old and they made it look like new again!This is the second time I have had repairs done at Victory Auto Body and they really go the extra mile. They did a fabulous job on the smashed bumper and even repaired some minor scratches in other places on my car! Thank you 😁
Name: J** G
Date: 2018-10-21 04:22:07
Rating: 5
Comment: I just picked up my car from victory and they did GREAT work. On top of that, they helped me through a truly brutal time with insurance (two different companies, 4 different adjusters, 3 appraisals, and WEEKS of delays) with professionalism and ease.Id 100% recommend them to friends and family -they really impressed me and I was very happy.
Name: A*** O*****
Date: 2018-05-13 16:59:46
Rating: 5
Comment: Great service ! Love these guys !
Name: G******** e*******
Date: 2018-04-03 19:47:29
Rating: 5
Comment: Victory auto is awesome!! The manager Armen took good care of me while I was there gave me in detail what would be done in my car and the girls in the office are friendly and knowledgeable Vanessa was great answered all my questions and concerns. I was very impressed by the craftsmanship and speed it was done they finished my car a week before the original due date not to mention the good price they gave me, I really recommend victory auto for anyone who has any auto body work to be done.
Name: R***** H********
Date: 2018-02-23 11:44:19
Rating: 1
Comment: So so
Name: H**** K*******
Date: 2018-02-22 19:23:46
Rating: 5
Comment: Again THE best
Name: A** A*******
Date: 2017-12-23 22:30:08
Rating: 5
Comment: These guys were the best! My car was hit just days before a cross country trip and they worked so diligently to get it back to me so I could keep my schedule. Thanks guys!
Name: R g***** G*****
Date: 2017-12-20 15:36:03
Rating: 4
Comment: Good body work
Name: M****** H***
Date: 2017-09-25 23:41:18
Rating: 5
Comment: They were on National Insurances approved list, but I checked reviews first. I was pleased with the ratings so I tried it out. Not only were they rock solid on the repairs they worked with me when I was called out of town on business towards pick up date. Though I hope you never need, I highly recommend them. Drivers side rear door all better, and they did an amazing detail, which was a challenge since we had just been on a 40 day trip!
Name: F******** C********
Date: 2017-09-23 18:01:26
Rating: 5
Comment: I had an accident on May 23rd. A working truck roll back into my Q7 passanger rear quarter panel. I called Victory bodyshop spoke to Armani. Great guy! Took care of my 2014 Q7 & left it looking like nothing ever happened thanks to Armani and all their staff.
Name: H**** G*******
Date: 2017-07-22 23:34:41
Rating: 5
Comment: Very organized
Name: A** C******
Date: 2017-05-31 17:11:42
Rating: 5
Comment: Authentic honest service ! New in town and stressed to get my car fix on time to get to my new job, I never thought that I will find the greatest team ! They are professional and kind . I will never take my car anywhere else ! You got a customer for life ! Thank YOU!
Name: L**** Z****
Date: 2017-05-17 21:47:39
Rating: 5
Comment: Had a accident last week, called Victory Auto and all the staff was amazing. Helped me in so many ways, got a tow company for me, called the rental company to come and pick me up and got my repairs done a week earlier than estimated. Armani thank you very much and to everyone else. Every employee is super friendly and knowledgeable.
Name: A**** 2***
Date: 2017-04-03 18:54:12
Rating: 5
Comment: Victory Auto Body has been my go to twice already in less than 2 years since being hit driving through LA. They are professional, quick, make sure you feel comfortable and also have a contract with enterprise in NOHO so they pick you up for your rental and drop you off to pick up your car once its done.Thank you guys for taking care of my baby!!P.S. they even washed and waxed my car while it was there. Nice touch. Definitely recommend this spot.
Name: J**** G*
Date: 2017-01-13 15:29:11
Rating: 5
Comment: Good place, Armani is a cool. He helpedbus out afterbmy girl had her accident. Very helpful and informative. Had the car in for about a week and a half and left it looking new. All the parts were from Lexus and they did a great job.
Name: D*** C***
Date: 2016-11-07 22:54:26
Rating: 5
Comment: I have had all of my cars there at one point or another, and i have to say that the level of quality & professionalism is unsurpassed anywhere. My first experience was 2002, when my MBZ Drivers side window was busted out. Since then I have been back there 4 more time with different cars and every-time a very satisfied person.The folks at Victory Auto-body are always polite, respectful and professional and there work is top notch.I definitely recommend them.
Name: M***** *
Date: 2016-07-11 17:17:11
Rating: 5
Comment: Props to Victory Auto Body & Paint in Burbank ! They did an EXCELLENT job on fixing my car. They were professional and friendly, they even help me out with my insurance deductible !
Name: L*** A****
Date: 2015-01-14 19:31:01
Rating: 5
Comment: Awesome service. Took my vehicle there during Christmas week (which means they took at least two days off) to replace the drivers side front fender, headlight, and bumper and it was done in a week. Beautiful work. Mercury insurance worked with them to send me emails to track the repairs of my vehicle as they progressed. They included an estimated finish date which helped me to figure out how long to borrow another car. They beat the estimated finish date by 3 days.
Name: R*** C*****
Date: 2014-11-22 08:02:14
Rating: 5
Comment: The best service and fast too. Above all, is the reasonable pricing.
Name: B**** A******
Date: 2013-06-09 20:14:56
Rating: 5
Comment: Brought my 2013 Dodge 2500 pickup for bumper and paint damage and they did an outstanding job and quick too since I use my truck daily for work. They are local San Fernando valley guys who run an honest shop. As I hope not to have another car accident, but if I did they are the ones to bring it to.
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Name: d**** b*****
Date: 2024-07-03 15:21:07
Rating: 5
Comment: Perfect and painless from start to finish