Oil change
Yes
Victory Lane Quick Oil Change in Farmington
Categories
Location on the map
Farmington, Oakland County, Michigan, US
Offerings
Phone: +1 248-985-9640
Site: https://victorylane.net/
Site: https://victorylane.net/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:10AM–2PM
Victory Lane Quick Oil Change in other cities:
Comments (47)
I never wrote any reviews before and I can’t help but write this one. I had an oil change and tire rotation service there in May, 2012. My vehicle (3 years old then) went terribly wrong since then. When they removed my tire, the screws were a little rust I guess and it seemed hard for the workers to get them out. Two of the workers used a heavy “hammer” to knock the tires out. I was sitting in the car and was shocked. I thought this was so unprofessional but I did not think they would damage my car so badly. Next day I noticed my car was vibrating at high speed and pulsing while applying the brake. I ended up doing alignment, doing balance, and replacing all front and rear brake pads and rotors at a dealership soon after (it cost me more than $600). However the problem did not go away. I went back to the dealership and they found the sway bar bushing and adjustment rods were damaged. As a result, all tires were uneven wear. It cost me another $2000 to get them all fixed. The problem all started with the totally unprofessional service at this place. I don’t want anything like this happen to anyone else. I would avoid this place because it is not worth to take the risk.
Always quick. Also, I had been taking my explorer to a Ford dealer for years to get The Works with oil change and tire rotation for 40-50 bucks. One time the wait was 5 HOURS so I drove to the Victory Lane by my house. They opened the air filter box and found the air filter nearly clogged. I assumed Ford would be checking this to make a little more cash on all of my visits, but nope, they just checked off the green box for my air filter condition and shoved me on out. This place is pricier, but who wouldnt pay 20 bucks more for an ACTUAL check of their filters, fluids, and more? Usually Im in and out in 15 minutes here. If they could get a synthetic blend oil change and fluid top off under 50 bucks it would be 5 stars.
Horrible! They really ripped me off, then snapped at me unprofessionally, for questioning the price. I will never come back, my oil change was $100 for a small compact car. They upcharge an oil filter as an excuse to overcharge the whole service. It should never be that much even for synthetic oil and oil filter. They did not refill my washer fluid and wanted to charge me $50 for average wipers.One person was nice and showed me an issue with a legit transmission leak, that was the ONLY some what redeeming factor of the service. He was nice, his partner was very rude. Ladies, especially beware!
Hassle-free, clean, and thorough. They also make sure the tire pressure is correct and wiper blades are good. No pressure to purchase unnecessary air filters, etc.
Came here to get an oil change for a company vehicle. Cant complain about my experience here as they did everything that was asked. I dont usually come to places like this as I had a bad experience in the past at a different one years back, but they were polite, and the work was quick.
The first thing they tried to do is up charge me for a synthetic blend oil change and said my warranty required them to use that oil. Im not stupid and knew he was lying. If Ford doesnt use synthetic when they change my oil then why does this place? After declining the $75 he made it seem like I was way over due for an oil change and that my pil was low and black (It wasnt. I had recently checked it to make sure I could go another couple days). What they did is not ethical. If my wife had gone to do this we would have received a $75 pil change in our car that we turn back into the dealership in 3 weeks. They should be ashamed of themselves.
Service is great and price is fair. They do a good job at checking all engine parts.
I got my oil changed often here, and the service was usually pretty good they would nag you about how your car was old and needed a 30% marked up service to fix it
The owner is so friendly. He explained the price before hand and also gave me a great discount! Thank you so much and I will definitely be back!
The mechanic charged me $35 extra to top off my coolant. I didnt notice until after I left
Very pricey. Polite push salesmen - pitch all type of additional service.
Extremely rude, pushy and unprofessional! Unless you buy the premium blend oil change they pester you and imply that youre ruining your car/life. Stay away from this place, no value in it.
Only place i go for a oil change. Im a car guy but dont have the time to change myself. Always A+ work the 5 times ive had an oil change over the last 2 years.
I have been going here for the past 10 years. I always do a great job and charge me a fair price.
Quick reliable and professional. Ive been going here for some time and the prices are reasonable. They are not to pushy about saling extra stuff.
Love bringing my car here! Great service, reasonably priced and very efficient.
Great service. The owner took great care of me. Plus, they’re open on Sundays!
Lied to me about required oil for my car, rolled their eyes at me when I asked questions, charged me $82 for what should’ve cost $40 at MOST. Will not be returning.
They vacuumed and washed my car too! What an awesome Oil Change!
Awesome guys! Very respectful on the choice of oil I wanted. I will come back if Im in the area again.
Very nice clean and fast oil service . Thank you guys . You will have to see me all the time now .LOL
Asked if they did a free code reading. The response: Hell no, get out of here then he walked away. EXTREMELY UNPROFESSIONAL. AVOID.
Been going here for almost 20 years. They are always helpful and do a great job!!!
Called for some prices and the guy hung-up on me!! Wont be spending any money with these guys, very unprofessional.
Extremely efficient!
Too expensive
Good service and reasonable price
Fast, friendly, knowledgeable and efficient.
I love this this place! And I love the eye candy 😘
Quick and friendly service!
Quick and reasonably priced
Good and fast service.
Friendly service and quick.
Nice
Awesome service!
Always fast.
Very rude service
Total reviews rating 3.7
47 Reviews for Victory Lane Quick Oil Change 2023:
Review №1
2022-04-11I went here recently to get an oil change but the experience I encountered let me know not to return. Not only was their price the most expensive of the 3 places I checked, the woman performing customer service was condescending and impatient. Had she been cordial, I would have given them my business.
Review №2
2022-06-15Great place to get your vehicles oil changed. Competitively priced, done quickly, they know what they are doing!
Review №3
2022-02-221st visit 8-9 months ago $89, visit today $119! Charged more for labor, oil, filter and seriously gouging and taking advantage of customers! Will not consider or recommend this establishment again.Would you rather earn a customer for life or screw them and for a couple of extra $’s?
Review №4
2022-02-09$120 for a 6qurt synthetic oil change. Lots of upselling, $3 to top some fluids off, engine flush recommendedI declined all of them.. they were quick and polite but Ive found cheeper rates at different establishments.
Review №5
2021-10-16Very disappointed in the service. They told me all my filters were “ok” and I know they didn’t even check. They also stated they checked/filled up all fluids. I found my windshield solvent fluid empty. They didn’t offer to check to see if any of my headlights were burned out and didn’t clean my windshield. They were more than content to do the bare minimum. I won’t go there again
Review №6
2020-06-30Had a great experience at this location with my partner. An older gentleman, possibly the owner, was working on our vehicle. The oil change was fast, reasonably priced, and the service we received was phenomenal.The guy who was under the car, older gentleman mentioned above, told us that our skid plate was upside down and was attached by a minimal number of screws. He replaces the screws with some he had for no extra charge and let us know so we knew now to go back to the other place.We’ll definitely be returning to this location in the future. Great experience!
Review №7
2020-01-14Fastest oil change Ive ever had by a long shot. Friendly service, everything went great. Didnt try to up-sell me anything, none of that nonsense you get at other places like this. A little pricier than the usual spot but Id rather support this nice guy who works hard and is professional than some dealership that takes 2 hours and doesnt care about your business. Thanks!
Review №8
2021-06-05Super expensive. I paid almost twice compared to other places. The guy could not reset the computer. He said if it were a gm or chrysler I would it do it quick. But he just gave up and let me go without resetting the car computer.
Review №9
2022-05-14They were professional on 2010 escape oil change 55.00
Review №10
2016-06-13Always nice to me. The oil changes are always quick, and I like the fact that they never have tried to sell me on anything I didnt need. Theyve been nice to refill all low levels of fluids too, for like $2 here and there. Enjoyable to talk to each and every time. Only oil change place I go to. Im shocked honestly at the bad reviews. My boss, me, and my Dad like the place. Yes, its priced a bit high, but worth it in my opinion.