Victory Lane Quick Oil Change in Fenton
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Fenton, Genesee County, Michigan, US
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Site: https://victorylane.net/
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Victory Lane Quick Oil Change in other cities:
This was the best experience I have ever had getting an oil change, and Im 65 yrs old. Tim was amazing.I live in Grand Blanc and had to take my granddaughter to Fenton, I had time to kill and needed an oil change. Im so happy I found. Victory Lane. I will be back. Its worth the drive.
I actually learned that although my cars manual says change oil every 8000 miles the oil I was using wasn’t rated to use that long. I had to upgrade the oil I was using to get the extra miles. Then I took in my wife’s car and had the oil changed in that. I upgraded her oil also. Then learned how to set the mileage in the information system to the new oil standard.
If youre in a hurry and looking for a quick oil change then this is not the place for you.Waited 30 minutes watching the employees spend more time BSn and not caring about the lines of cars.Sorry I couldnt wait any longer. Went to InstaLube and got right in and out in about 12 minutes.
I came in for an oil change. They also included other services. They found a large mouse nest in my engineair cleaner and completely vacuumed it out. They tested my battery and it tested low cold cranking amps . I use that same tester where I work, so am confident in their test results. They noticed my serpentine belt is showing signs of cracking, so I will change that in the near future. They suggested things, but not overly pushy.
Great service, super friendly people. It always seems fun yet professional when I come here. This was my third time and I dont think Ill go anywhere else for an oil change from now on. The second trip I actually didnt require an oil change,( because my car meeter was wrong), but they still filled my tires and washed my windshield, which was unexpected but super considerate of them.Keep it up guys, you rock!!
Came to this Victory Lane for an oil change because my brother-in-law recommended it, I’ve never come to an “change oil quick” place, always heard negative stuff about it. I’m from New York and I’m here to tell you wherever you open a Victory Lane if it’s anything like the one in Fenton, Michigan you’ll be “BLOWN AWAY”! I’ve in all my life never had such good service, so transparent, informative, very fairly priced, and so much more! Checked everything from tires to the battery, honestly I cannot say enough of how I enjoyed my experience. Suan and Terence worked on my car and were phenomenal! Thank you so very much for the great service, and the crazy thing about it, I was just another valued customer to them on a Friday! One of many I’m sure. Best car service I’ve ever had honestly! They made me feel like the Boss!
Went in for an oil change, they proceeded to do an inspection and let me know my air filters needed changing... I declined their outrageous price for the filters and the lube jockeys continued to mock me acting like I couldn’t hear them. Very unprofessional and will not be returning. PDQ on Owen road has much better customer service!
Always a pleasure visiting Victory Lane. I am treated with courtesy and respect. The team working on my car is always happy and greets me with a smile. They go the extra mile if my car is in need of extra services beyond an oil change. I have been a customer for years and have never received disappointing service. I highly recommend Victory Lane.
Maybe my second review Ive ever written, but this business and these guys deserve it. With the wide ranging quality of oil change services, its really nice and noticeable when you get one that handles things exactly the way you want them to - i.e, no hard sells on BS you probably dont need and cant trust them to tell you about (mysterious flushes, etc.), cordial/friendly banter, professionalism, fair prices, etc. They did all the little extras you expect and the two times Ive been here Ive left feeling like they really deserve my business.
Great service and Sean is a grade A professional. Highly recommended, the fellas a victory lane don’t just take there job lightly, your car is there top priority there going to let you know if there is anything that you might want to repair or anything like that. The prices are reasonable and your sure to be in and out in a jiffy. I would recommend there services for anyone who is wondering where to go to find trustable reliable source for there car care.
They were very accommodating when I let them know I was in a rush, which I really appreciated. They were also entertaining, which was nice to see when they were pretty busy. They also make sure to see everyone in the order they arrived, and offer extras, such as window washing and greasing door hinges while you wait in line.
Absolutely great experience. I haven’t used an oil change service in years. This time I was in a hurry and did not have the facilities to change my own oil. I decided to give Victory Lane a go. Recommend by my brother in law. Pulled in no wait. Super friendly. Performed a wide variety of checks and services. Very thorough. Kept me informed of everything that they were doing and asked if I wanted any other services as well. They were not pushy about it. I wish that I had a bit more cash on me at the time. I would’ve given more as a gratuity. I left there feeling very good about getting my oil change vs. doing it myself. I would go back to them again.
I have enjoyed going to Victory Lane for many years. They are friendly, efficient, and professional. They always give me a price quote and let me choose the extra services I want done. I know I can count on them to do things right! I highly recommend Victory Lane for routine auto and truck servicing!
Consistently good service; accurate, complete, and not pushy.I recently put my car up for sale. I had misplaced several oil changes receipts but want to provide a service record for the car. I asked Victory Lane if they maintained records such as this and they printed out a complete service history for me. Above and beyond expectations, thanks Victory Lane !
This will be where I go in the future for time saving oil changes. They carry Amsoil and higher quality oil filters available for increased change intervals and changed my battery after testing it for me. I would have no problem sending my wife or mother here with full confidence they would be treated proper.
There are many reasons we give our oil change service a 5 star rating. We have been very satisfied customers for 15 plus years. George , Sean and their crew have always been knowledgeable, professional and very attentive.We feel like we’re part of a “family” there. Thanks so much for all you do!!!! George, Sean,Tim, Terrence and All the crew
All the guys here are fantastic! I’ve been here twice now and every time they provide a fun atmosphere and make me laugh. I never feel pressured into buying anything extra, which is hard to come but in this industry, especially as a female! Will definitely be coming back again!
Absolutely the BEST and ONLY place to get your oil changed!!! Chris was ABSOLUTELY AMAZING and very informative!!! They ALWAYS do a great and fast job when doing my oil changes. This place is the ONLY place I will go to! Thank you Chris and the rest of the team!! Keep up the fantastic work!!!!!
When I went to Victory Lane, it was my first time there and I will be back. The service was quick, I had to wait for maybe 10 minutes because their was two cars in the shop but they got to my vehicle as efficiently as possible. Once I was in the shop, the service man was kind and informative about my oil change. He showed me the old oil compared to the new one and made the entire process super simple & easy. The only service I received was an oil change and I will be back when I need another.
This place is amazing! They have a owner who is a great guy that trains his staff to be fair and honest. They are fast, respectful, fun to chat with, even at times making goofy knock knock jokes, dependable, and hard working. They have a man there that can fix a chip in your windshield and make it literally disappear. He’s amazing!! I don’t bother going anywhere else! This place is the only place I go to and have been going to for years now! Did I mention, they’ve turned me away when I didn’t need something done. Like I said, they are honest.
The service I got for my Motor Home was great. The technician changed the oil, then Sean the owner, inspected the rest of the Moter Home, and was very thorough, and gave me some good advice on it. I was treated very good by everybody. If somebody needs their Motor Home serviced Victory Lane of Fenton, is the place to go.
The mechanics were knowledgeable and assisted me with going over my new Chevy diesel to ensure everything was in good working condition. They pointed out things to keep an eye on, like the fuel filter and carrier bearing. Great service as always. Both my trucks get checked out here every couple months to make sure they are in top form.
The employees were very cheerful and helpful. I had an issue with oil leaking later that day so I called up to the shop after hours expecting to leave a voicemail. However, Sean answered and told me to come in and he would look at my car. He fixed the leak and told me to call him if I had any more problems. Incredible customer service! I will be back.
First time here, as I am new to the Fenton area. Drove up a little after 8 and they got me right in. Tool great care of my car and inspected it thoroughly even though I came in for just an oil change. I felt as if they were genuinely being good and friendly people, not trying to rip me off. Definitely recommend this place for a fast oil change!
I love coming to this place. I drive from Flint and pass countless oil change places just to return here. The guys here are so much fun! Full of education and NEVER push you to purchase any extras. If they find anything remotely strange with your vehicle they make you completely aware, what it could be or is, what they can fix for you and what they cant. Ive came here for at least 7 oil changes and have NEVER left feeling overwhelmed, ripped off or unsatisfied.
For reference, used to visit a different shop down the way. I no longer use them for many reasons, and will likely stick with Victory Lane for a substantial amount of my oil changes when available.Tim and Doug (and the guys down under) are awesome (and funny)! Also super professional and highlight concerns but arent overly sales driven and pushy like other local oil change shops.Plus, the hours? Awesome for people who work during the day and can by after.Oh, did I mention awesome?
I have been to other places in Fenton and these guys are in my opinion the best. Nice facility, fantastic people and great service. The owner and team are excellent people to work with. I would highly recommend using Victory Lane in Fenton, the team will treat you well and tell them that Scott sent you! :) UPDATE - just left Victory Lane after another oil change visit, the staff is fantastic! Excellent work! Appreciate the old school caring customer service. Thanks!
This has nothing to do with the staff. They are all very nice and informative. I have never had bad service there, but..... For some reason corporate has decided not to carry Dexos oil. Which most GM cars use, instead they are using Kendall oil. Now I personally dont know anything about this oil, it could be good. But I, like most others, prefer to use the manufacturers recommendation for oil and other car care needs. It is in my opinion, that $77. for and oil change in a mid size SUV, or any other size vehicle, is outrageous. Im sorry to say but after 3-5 years of going there, their prices have just become to much. Time to make the time to do this myself again.
This place is AWSOME! They are extremely knowledgeable, professional, thorough, and friendly. Their prices are very reasonable and the shop is extremely clean. If you need your oil changed and you’re not using Victory Lane in Fenton, make the switch now, you won’t be disappointed!A big thank you to George, Tim, Shawn and Doug. You guys always go above and beyond and it doesn’t go unrecognized!
Perfect. I always go there. I have never had any issuesI had an issue last week with my transmission on my way to Madison WI.I called the owner Shawn and he was very helpful. When I came back to Michigan, he did whatever he could to fix everything. He is an honest, great person everybody can trust !!!!! A+ to Victory Lane in Fenton for an outstanding customer service.
I’ve used them for years and never once had a bad experience! They do quality work, they don’t try and upsell you on things you don’t need, they always answer any questions that I have honestly and they are great at spotting problems that require service work they don’t do and explaining how urgent an issue it may or may not be. I wouldn’t go anywhere else.
VL provides excellent customer service. They are fast, friendly, and informative of your service and possible vehicle needs. The only reason I gave a 4 instead of a 5 is because the price for a synthetic oil change is about $65-$70 dollars depending if you have the online coupon. I realize that convenance is most likely factored into that fee but I would like to see more coupons or featured oil change specials for their returning customers. :)Great job to all the employees at #VictoryLaneFentonMI #awesomecustomerservice
This store is special... I have been there multiple times and watch the team very closely. The owner digs in and participates along side his folks. They ask questions and communicate very clearly the results. Trust is not easily earned... this team has mine! Nice job gang.
This was the best oil change experience Ive had! The shop is very clean, the staff very friendly, and they were very detailed with inspection and oil change. They checked all lights, fluids, and even oiled my door hinges! I couldnt be more impressed with the good customer service!
Couldnt remember the name of the blonde in the red shirt who helped me out. He was very polite and helpful . They dont try to cheat you out of your money. I will continue to go back to them. They have always been good to me and I will always recommend you guys. Thank you for all your help! They make getting an oil change something you look forward to.
Honest people who are genuinely passionate about cars. House synthetic oil has great wear in my experience (turbo 1.6 ST). While most oil places try to rip off people like my mom (folks who dont care much for or know much about cars), they take care of everybody and they have never recommended anything I thought was unnecessary. They ACTUALLY check my filters/fluids and are honest about it. Im a big DIY guy, but whenever I am in a pinch for time this is my go-to. These guys would be my mechanics if they offered full-service.
Oil change went well, quick and easy. Then the worker asked to check my air filters and I allowed it. He said my in cabin air filter needed changing and that it would cost $26.99. I said I would buy one elsewhere and do it myself. He told me their price would be the same as any auto parts store... So I went to Auto Zone and got the same thing for $7.50. The deception is not appreciated! If I had been someone who didnt know the difference I would have been ripped off. Come on guys, just be honest!
Been a customer for a decade. Have taken all my vehicles there like clockwork as I am a busy person. Well last oil change one of the employees didnt screw my filter on tight enough. And it came loose, destroying my new ram truck hemi engine. Needless to say, Sean the owner is not taking responsibility for his employees mistakes, and his insurance company are as slimey as he is. They openly admitted it was their fault, and then the switcharoo- Do not take your vehicle to this company. Do your own oil changes !! I was on a first name basis with victory lane and thought I could trust the owner and they guys all knew me by name. Boy was I wrong, do yourself a favor and stay far away from this place, I was the most loyal customer a company could ever hope to expect to have. Well , I hope you read this and heed this warning. PROTECT YOURSELVES FROM THIS COMPANY. STAY FAR AWAY FROM THEM.
Had a great experience for an oil change. Did not try to upsell for any additional charges. Pointed out items helpfully, such as a previous oil change place putting a ziptie on my car. Provided options for oil, including a less expensive brand. Will absolutely return for future work.
Been taking my trucks and wifes car there for about 2 years since we moved to Fenton but never again. They have failed to tighten my drain plugs/ filters not once but TWICE! I know I know shame on me for going back after the first time but I just chalked it up as a mistake but instead found out its just pure laziness/incompetence. Took my vehicles here to save time but Ill be performing my own maintenance from now on. Do not take your vehicles here if you want them to last.
Total reviews rating 4.9
199 Reviews for Victory Lane Quick Oil Change 2023:
Review №1
2022-06-06I have been using Victory Lane for many years. The guys there do an awesome job checking everything and doing my oil changes. They are always very friendly and very informative on what my vehicle may need at the next visit. I have stopped there before a long trip just to have my tires checked. They are always very nice about doing that! I would highly recommend this particular Victory Lane!
Review №2
2022-05-06The guys that work here are always so friendly, polite and professional. They ask if you would like the extras, like new windshield wipers or to check the cabin air filter, but they never make me feel pressured. I like that they explain the pros and cons of different products, and tell you the cost of things upfront. Just all around a great place to take your car for an oil change.
Review №3
2022-05-07All very down to earth honest people, they don’t try to push any unnecessary services on to you. My oil change was very cheap but same quality, compared to other places I’ve been in the past! Sean has a great team, everyone there does great at their job. Come here to get your oil changed 😊
Review №4
2022-06-16My mechanic was Jake and he was amazing! He took the time to inform me on a few different facts on the model of my car (burns oil fast and the stock battery life doesn’t last as long as it should and that if I happen to not drive 6,000 in a year I don’t have to change it for a year when I’ve been told every 3 months even if I don’t hit the mileage for the same oil at a different business!) and he was a great conversationalist! I just moved to the area and this was the first place I chose and I couldn’t be happier! Most times I’ve brought my car in anywhere, I’m treated like I don’t know what’s going on because I’m a woman and end up being oversold on services I don’t need, but that’s because most places don’t have guys like Jake who will take the time to teach a few things to a customer! I will be back for future services and will definitely refer my friends to you guys! Very happy customer!!
Review №5
2022-04-26I will be going here from now on for all my vehicle needs. Went in for an oil change and was out in about 30 minutes. They tested my battery, my air filters, lights and much more all within this short period of time. They did not push hard to sell anything, simply pointed out what was wrong with my car and made informed recommendations. Very friendly staff, very reasonable prices as well. The oil change itself was much cheaper than any other place around where I live. Could not recommend this place enough.
Review №6
2022-05-24The gentleman that serviced my vehicle was very nice and did a thorough job. I felt I was in good hands. I willreturn for my next oil change. That will take 3 yrs. I only drive 1000 miles a yr. RETIRED!!
Review №7
2022-07-02These guys are so great! I’ve been bringing our cars here for years and have never been disappointed with their service. They are professional, courteous and trustworthy. 5 stars every time
Review №8
2022-05-01This is where I will be taking my vehicles for oil changes from now on. The team is very friendly, gives amazing service and are quite economical. In addition, they helped diagnose a starter issue in one of our cars and connected with their neighbor Auto Lab so we could get taken care of asap.
Review №9
2022-06-12The guys there are friendly, helpful and very knowledgeable. The prices are reasonable too. They not only change your oil but they air up your tires and clean your windshield. They grease your door hinges and go above and beyond in customer service! I will never go anywhere else ever again!
Review №10
2022-05-03The staff were very friendly and professional. Terrance was extremely helpful, he also was very professional and explained every cost and fluid level etc, in complete detail. I will definitely be a returning customer to this Victory Lane store.