Wheelchair-accessible car park
Yes
Village Towing & Auto Repair in Kawkawlin
Categories
Location on the map
Kawkawlin, Bay County, Michigan, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 989-684-9607
Site: http://villagetowingandautorepai...
Site: http://villagetowingandautorepai...
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (69)
Used them for a Heavy Duty Wench Out showed up within a half hour from my call Driver was Marvin did a great Job, very fair price, and professional service. I would recommend them for Heavy Duty towing
I don’t normally write company reviews but I wanted to take the time to post about our experience this weekend with Village Towing. Everyone we encountered there was absolutely wonderful! Starting from the moment we called and all the way to our door step over a hour away. We had a unique situation to say the least and everyone here could not have been more accommodating to our needs. Our driver on the way home, Corey, was over the top amazing. He made all of our kids feel very comfortable and they honestly had fun on the way home. There are not to many kids who can say that about being stranded far from home! I cannot recommend this company more and am soooo soooo truly grateful for you going out of your way to make a bad situation so much better for us.Thank You all!
Had a wheel bearing give out on the highway at 70mph. Called village towing and had it delivered to their shop. Wheel was almost off my truck. They replaced the wheel bearing but didnt do an alignment and claimed one was not needed. Will no longer be using them in the future. They failed to fix my vehicle properly and adequately.
Broke down coming home from a hunting trip on a Sunday! Lady I spoke with on the phone was very polite and helpful and sent out a tow truck and the truck driver was also very kind and knew what he was doing and got us to a auto service center on Wilder road! Very reasonable tow fee! Really appreciated the help during a stressful situation!
My family broke down on our way home from camping and this company was amazing. Came out to us fast and made sure my husband, 3 kids and I all got home safely. I wish so badly that I had caught our drivers name because he was incredible! We had 2 very fussy toddlers in the truck with us, 2 hours away from home and he was just so nice and understanding, he sat uncomfortably the whole 2 hours so that my daughter and her carseat could fit behind his seat. He played baby shark on the radio for her when she was fussy and overtired among numerous other nursery rhymes and never once made us feel like an inconvenience. He and my husband talked the entire ride home...he was all around just a great guy and we are so thankful for all that he did for us tonight. I will 100% always remember this and always recommend this company when given the chance. Thank you so so so much!
I cant say enough about my experience with this company. They were extremely helpful with an unusual problem. I work for a trucking company and move freight all over the country and Michelle and Marvin were on par with the best the transportation industry has to offer. Cheap, efficient, and helpful!
These guys are truly amazing. I broke down 2 hours away from where I live. They picked us up. Towed our car back home and let us wait for our ride in shop. Thanks for the help. Made a bad thing really easy to deal with.
Our 40 foot rv lost power on northbound I-75 while we were traveling to Petosky, MI. We pulled onto the shoulder and called AAA. Village Toeing was in contact by phone with us and assisted us with getting to a gas station at the nearest exit. Marvin was the gentleman who took care of us and he was wonderful. He calmed me down (not an easy job to do to a 72 year old stressed out woman) and advised us how to get to the nearest town after we did a quick, temporary repair. That worked and we got the problem fixed professionally. The most incredible part of everything was that Marvin called the next day just to check on us. Amazing customer service from a very caring man. I highly recommend Village Towing and Auto Repair to everyone. Sue Markley
Great experience hauling a classic musclecar. No problems, very personnable driver, highly recommended.
My Ford Flexs battery gave out at a rest stop between Linwood and Pinconning on I-75. The girls and I were on our way up north for a weekend trip. My friend searched online for the nearest towing company and Villiage Towing and Auto repairs name came up. We called and they were available immediately to tow us and asked where to? I told them what I thought was wrong with the car and asked if they had time to fix it for me quickly. He said yes and was on his way. The tow truck arrived within 15 or less Minutes. The driver found us immediately and explained to me that they had already ordered a battery for my car and it should be there by the time we get back. He was polite and fast. When we got to the shop the mechanic was waiting for us and took the car in right away. It took maybe 15 minutes or less for him to check a few things to make sure it was only the battery and switch the battery out. The entire ordeal took maybe an hour and was the least inconvenience as possible. I am so appreciative of the guys for how quick they were with this. Not to mention the price for the entire thing was awesome. The ladies and I are thinking of driving up to have our cars maintained by these guys even though we live nowhere near Linwood!! Thanks guys..
Quick response time for towing my vehicle. They looked it over and was prompt time wise. Very friendly and good work for a reasonable price.
If it was possible to give a zero star review, I would. The people here are very unprofessional and do not hold up their end whatsoever. They need some new management or something in there. The drivers are friendly until they mess something up and then the story changes. They also need to be more upfront about the situations that are occurring and not just hope you dont notice when something goes wrong.
Real deal professionals. Highly recommended
Honest people and great work. Replaced exaust manifolds and spark plugs on my Ford f250 v-10. Fair price. Will be back for other repairs if I need them.
I will never recommend this company driving down M13 yesterday last night about 9:45 p.m. your flatbed truck guns it out of your parking lot not paying attention to traffic and does almost have 360 in the middle of M 13 almost causing an accident causing me to go off the road because I didnt want to get hit you need to look at your drivers a little bit better. My family and the other vehicles around were at risk!
Amazing service from a fast reliable family owned business.
Helped us out greatly removing a very severely wrecked bobtail from their yard, NICE PEOPLE !!
Broke down and needed a tow to a repair shop while I was working. They towed it to the shop and dealt directly with my insurance company for the bill. No hassle for me.
Horrible experience. Took a full day to get my car back from them. Had my car towed 3 miles and it cost $310. They charged a clean up fee and $125 holding fee that I wasnt aware of until trying to pick up my car. Save your time, trouble, and money!
Kind and quick after hours
Had us in and out. I probably annoyed them so much with calling often but they never showed it.
This place is a joke, they wanted to charge $500 to move a vehicle 38 miles.
Impounded a semi trailer from Wal-Mart for damaged fifth wheel plate in process. Ridiculous if you cant be professional in your work then dont do it. Just hurting a local driver with having to pay more for damaged equipment.
No matter where we go... Village has our back. Fast, reliable, friendly and reasonable!
Needed a tow Labor Day weekend. They did not disappoint.
Very reliable and dependable when you call them they are very fast and friendly and helpful,Thank You to the entire staff for running such a Great Business
Flat tire with my kids at midnight. Dont bother calling this place for help.
Got my motorcycle towed. Nick was professional and an expert at his job. Thanks Nick
Best guys out there. Ive been to so many repair shops in the Bay Area, and theyre the best.
I have used village towing for years. Always a quick response time and friendly service. Thanks
If you need your motorcycle towed like I did these are the guys that can do it for you correctly.
Always great service! Great crew!
They do a great job at some of the worst times of your life.
Very helpful & not over priced
Horrible service we took our car back home before we would leave it there
Super good and fast at pulling out of snow banks. Great staff.
Great place to get your vehicle fixed.
Marvin rescued me and was so very helpful!
Zack in sirvice is a great guy very helpful.
Great place, honest, fair priced, good work.
Great people. Great service.
Very friendly fast and great work
A great establishment and very friend service
I would highly recommend Village Towing
Super friendly, easy to work with
Had to get my stuff out of it
Incredibly nice guys
Scrappy service stolid my belongings
Good local guys willing to help
Always willing to help you out.
Fast and reliable
Fast friendly service!!!
Good guys here!
Always dependable
Easy
Expensive
Great service
Great service
Good service
Total reviews rating 4.3
69 Reviews for Village Towing & Auto Repair 2023:
Review №1
2022-05-24Honest, dependable and fast service. Ive been to many other mechanics that have charged me for work they never did. Village is the only place I go now. And they tow too!!!
Review №2
2021-04-03I broke down on the way to Flint from Up North. Spun a bearing in a 20ft boat trailer. I called all over just to be told that is to big for them to haul. Last thing you want to hear while stranded. Well Village Towing told me not a problem. They said be there in 45... They got there way faster than that and got my boat and trailer to my house. If you are ever in need of a tow or auto repair give Village a call....
Review №3
2022-06-24Very easy to contact. They showed up fast equipped for the job and they were very professional on a very hot day. Would definitely recommend them again
Review №4
2022-02-17Updated my review to a 1 star due to a lack of professionalism and sarcasm when addressing complaints.These guys pulled my vehicle out when it was stuck in the snow. They claimed it wasnt on the road and it was in a field but it was right next to my work, on a turnaround.When they pulled me out, they did it improperly which ended up doing over $700 of damage to my bumper.When I went to their location and showed them the damage they claimed they werent responsible, and claimed they didnt have to pay anything to get it repaired. Even after admitting it was towed improperly and agreeing that they caused the damage.They ended up agreeing to pay all but $200 for the repair, so I ended up paying $300 to get pulled out of the snow, about 10 feet forward from where I was stuck.A few months after I got my car back from the body shop, the body shop contacted me and told me that they hadnt received payment from Village Towing yet and they were disputing our agreement. I told them body shop what our agreement was and I didnt hear anything after that.Moral of the story? These are the most sarcastic, unapologetic, unprofessional people Ive had the displeasure of doing business with and Ill go anywhere else next time.
Review №5
2021-09-18We were on our way to the Upper Peninsula and the car refused to start after stopping at a rest area. We called for a tow not knowing where we even were exactly. Marvin was at the rest area within 20 minutes and was able to recommend a place to have our car fixed at and got us settled at a hotel for the night. We were stranded, 3 hours from home and 4 hours from our destination. So tonight, this business was our hero! Thank you Marvin and company for your stellar service. Its appreciated!
Review №6
2022-02-16Had a car towed to there impound lot. It had not been in there over 24 hours but they still charged me for an extra day of storage.
Review №7
2021-08-16First and for most ive never left a review EVER anywhere.Wheeling bearing went bad on my pick up in Pinconning MI Sunday night 10pm 130mi left to go south. After two empty promises from other companies, phone rang and it was these guys. Gentlemen on phone said give us 45min. Literally 25min later they pulled up loaded up, got me and my pickup back home 130mi!!!Big thanks to the whole team over there!! Cant thank yall enough!!!
Review №8
2020-07-28My jeep broke down on 1 75 and i cold called village explained where I was at with my son they dispatch a truck on a Sunday afternoon they were there within 20 minutes took me to several places trying to get parts so I could get home. Even know I had to wait to get repaired to Monday because of parts not available they made sure I got a hotel room for the night and had my car repaired first thing Monday morning and on the road safe to get home I cant say enough about the service an what it meant to me an my familyI would highly recommend them to everyone treated me like familyThank you
Review №9
2018-09-20I have used this towing company exclusively for any situation I’ve ever needed. Once was after a major car accident in the middle of winter in the middle of the night. Every employee I’ve ever met and spoken to acted with the highest level of professionalism and was extremely helpful during difficult situations I’ve been in on the road. They are a fair priced, hard working and ultimately people oriented company. I will forever be loyal to them, their brand and I will support wholeheartedly this business for the rest of my life. I encourage anyone out there in need to these services to choose Village Towing and only them!
Review №10
2020-08-17They get the job done but the office lady was super rude. After my car was totaled in an accident, I spent 5 hours in the hospital, then stopped to get some of my important personal belongings out of the car on the way home. (They only let me take my purse in the ambulance.) I was hurting very badly, scraped, bruised, and bandaged up, but had to go inside to let the office lady make a copy of my license before my husband could retrieve my things.The lady was not friendly or even slightly kind, grilled me about insurance, cut me off when I tried to speak, and told me several times that I would need to pay out of pocket if I didnt get ahold of my insurance right away. She also complained about getting it off the lot. I tried explaining that the car had only been there for 5 hours, I was on my way home from the hospital, and I would get ahold of the insurance after I was able to retrieve my things (including insurance papers) from the car but it was hard to talk when she cut me off. I wouldnt use this company again even if my car got totaled in their driveway.