Walmart Auto Care Centers in Adrian
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Adrian, Lenawee County, Michigan, US
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Site: http://www.walmart.com/store/183...
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
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We were told a single tire change would only be 45 minutes. Turned into 1 and 1/2 hours. Why? Because only 2 - 3 guys were working while the others were just walking in and out of the garage area. Ashley who helped us with the intial setup was most helpful and apologized multiple times for it taking so long. If its quick service youre looking for, go to Discount Tire in front of Wal Mart. I called into Wal Mart customer care and was told that I would receive a follow up call once the store was made aware of my issue. The call never came the day they promised, so I called in myself. After my 2nd call I receive a call from the new Store Manager of Wal Mart in Adrian who wanted to make things right and had heard numerous issues with that particular Tire and Lube Center.
I was originally told it would be a 1.5 hour wait to get a leak in my tire fixed. 4.5 hours later I ended up just buying a compressor and leaving because they were waiting for me to bring my keys in even though they were sitting in the cup holder where they asked. Ridiculous.
Total reviews rating 3.4
33 Reviews for Walmart Auto Care Centers 2023:
Review №1
2021-12-19Went in to have a tire plugged. Was told it would take 30-45 minutes. It took two and a half hours. They broke my rim skin. Charge me for a lug nut because he couldnt get it back on. Worst service! Beware, take your car somewhere else!
Review №2
2018-10-20When nobodys in line its in and out. Great service. Also had a flat tire repaired and they seemed lightning quick. They even swept my carpet.
Review №3
2020-12-07Good deals but terrible service. They wanted me to go get my tires on the other side of the building. Only way was going outside in the rain and walking all along the building. I started doing the waking just to find out that the door was locked. Had to walk back. Then they decided they would go get my tires that I paid for online! I had made all appointment for this and they still didnt have my tires there.
Review №4
2020-12-19Went to the auto center just for them to take a tire off a rim and put a new one on the tire was already off the vehicle I called 20 min prior to showing up cause they said they could do it if I got there by 5:30 I got there at 5:05 waited 10 minutes cause no one was in the lobby for the guy to tell me no we can’t do that don’t have enough time...?.?.?.?.?. I just called 20 minutes ago and you said you could but nope horrible customer service.
Review №5
2021-11-10Unprofessional, said they’d only be an hour, took 3, charged me for more than they said it would cost without explaining why, wish I would’ve taken my car somewhere else, seemed like they had no idea what they were talking about
Review №6
2022-01-25People were rude and prices were to hi not affordable wont be able to shop there
Review №7
2021-11-01They are short on help but thats the way most places are right now. But they got my oil change done when they said they would.
Review №8
2022-05-20These guys deserves a raise!? Number one in service!!!
Review №9
2021-06-16This location is a joke. All the tire employees are clueless, yell at each other, make massive mistakes, are rude to customers, rude to older people, and can’t complete simple tasks. I will not return and would recommend staying away.
Review №10
2021-08-03I went in at 5:20 pm that’s the only time I can go after work. When I walked in they turned me way even though they close at 7pm.