In-store pick-up
Yes
Walmart Supercenter in Muskegon
Categories
Location on the map
Muskegon, Muskegon County, Michigan, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Planning
Quick visit
Yes
Recycling
Plastic bags
Yes
Payments
SNAP/EBT
Yes
Phone: +1 231-739-4710
Site: https://www.walmart.com/store/38...
Site: https://www.walmart.com/store/38...
Opening hours
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
Walmart Supercenter in other cities:
Comments (199)
Havent been there in some time but since Google maps insist upon a review Ill just say this. I cant wait for the day Walmart goes belly up and shuts down. Ill never shop at any Walmart anywhere ever.
Nasty customers with an entitlement attitude expecting seafood flown in from Cape Cod or Collard Greens farm-to-table at deep sea discounts or for free with EBT. Wait til it becomes another used car parking lot, then youll all really be crying.Colleen Buck, why did you have to go here? Theres Meijer across the street with the same hours. Could it be you have to endure this store to save a Buck?
Didnt have a good experience apparently they started checking receipts again at the door but some white guy didnt have stuff that was in the bag and they didnt check his receipt I think its messed up how they pick and choose Im what receipt to look at
When you find a item on the shelf and it states one price ,. And its a lot of those Items. And the STAFF THATS WORKING IN THAT AISLE SAYS THE STORE HAVE TO GIVE IT TO YOU FOR THE LESSER PRICE ,,THEY SHOULD ...SO TODAY YOU GETS 1 ⭐ STAR...I WAS GETTING WHITEING STRIPS .. THEY WAS $4.97 ON THE SHELF. WHEN I CHECKING OUT IT CAME UP $30 SOMETHING. I TOLD THE CHECK PERSON HE GIVE IT TO ME FOR $4.97... SO THEY DONT HONOR ANYTHING. .
Walmart is ok! They are remodeling the Holland store so everything in clothes etc very hard to find! Works in a pinch! Prefer the other option to shop!
I understand the shortage of staffing at the registers, but an establishment as big as this one should at least leave self-checkout open during the rush, which is usually right before closing. Thank you.
Its Walmart whats not to love great prices and entertainment throughout the store
Recently picked up a dirt bike and needed helmets. Looked at a few Motorsport stores but the prices are unreasonable. Yes, I want safety but I don’t care about the logo on the side. Walmart had a decent selection and was a fraction of the price. You really can find most things at Walmart!Also the store was clean and staff was helpful in locating the helmets. The checkout lady was a little less than excited to be there and didn’t mutter a word, not even our total (minus one star).
The store is usually very clean. Many grocery items have been out of stock recently but that seems to be common in all grocery stores right now.
Your typical Walmart. However Aiden in Electronics is totally awesome and Danielle in Womens apparel is a rockstar!
I have zero issues with the facility and the way it is ran. The clientele on the other hand is an actual nightmare. Save the money if you wanted to go to the zoo and just go here
Employees are slowly incompetent. I wanted some items from the jewelry counter I waited around for 30 minutes then decided to keep my $409 in my pocket. Next time Im going across the street to meijers
Normally has everything I need when I need it.. This store is normally clean and in good shape and order.
This is definitely one store that isnt taken care of. Clothes left scattered, product put in wrong location (multiple of same items in wrong spot with wrong price), and groceries leave a lot to be desired. If able, definitely worth spending the time and gas to go to another Walmart.
I had an situation with my Walmart pay and someone immediately came out to help me. He was super knowledgeable and helped me with my transaction. Great experience. I will be shopping here again. Thanks whoever you were. I could have kicked myself for not getting your name. He deserves recognition. You know who you are. Keep up the great customer service.
Major shortages of products I need, both grocery and household supplies. I wish they had electronic coupons available like other stores.
Returned oil and radiator fluid because I purchased more than needed. Everything rang up correctly except the 5w30 synthetic oil. Customer service scanner show $14.00 while Walmart app price check shows $17.47. Showed them the error and they refuse to return the correct amount without receipt. Ripped of by $3.50. Very bad customer service and unacceptable policy. Take my business elsewhere.
They did not have firecracker sauce unfortunately even though the manufacturer says they are a vendor of their product. This sauce is amazing, if you havent tried it, you should.
I forgot my gloves at Walmartand had to go back to pick them up so it took me two trips but thats okay Walmart is a good store better than Myers as far as Im concerned
Yestwrday was a lot better than normally. There were enough checkouts open so the wait this time was not so long. My ice cream didnt melt this time while i had to wait!
I hate Chinese products I hate Walmart I hate the shopping there during the day Im much rather go in at like 2:00 in the morning and shop I hate the long lines I hate the service theres so many things that I hate about Walmart especially the Chinese products we shouldnt be buying them by used or dont buy if they were American products I wouldnt b**** too much
They are trying, but not enough help. Much better after the Covid lockdown
This store is terrible to shop at! Its filthy and unorganized! I only go there if I absolutely have to.
Nice Store, Clean, Organized, Great Prices, Big Selection, Friendly Staff, Great Location!!
Typical Walmart. Un- stocked shelfs somewhat dirty and not a single manned checkout lane.
Witnessed a quite husky woman bash another husky woman over the head for some Dale Jr underwear.
Big sign says Garden center is open...enter here. I walked over and everything was locked. Had to walk all the way back to the other door.They had a good selection of kitchen throw rugs. I bought 2. Also bought my granddaughter two shirts and matching leggings. Price was good. I had a hard time finding the area for girls 14-16. Need better signage.
Prices are great but most of the staff are rude & have no customer service skills
Been haveing a hard time getting what i need when i come here. Seems like their shelves are bare when i decide to shop here!
Today was a awesome day 😊 all the employees were Great
Great experience the staff was helpful in finding what I was looking for.
They allow homeless people to sleep in there parking lot by the semis
Its a nice looking store as far as the aisles are wide and it seems clean enough but if youre expecting everyone to be polite and cordial then you may want to find a different store.plenty of parking tho, karts are mostly outside so get one on your way in.
Not the cleanest store, but prices are great.. staff are not the most helpful.
JAZMINE help me greatly. She bagged my groceries , put them in my cart . She got me assistance to put groceries in my car. Due to recent hip replacement surgery I needed help. Walmart is lucky to have suck a nice , friendly, helpful and smart employee! You need to keep her. It made my shopping easier and happier!
Its a Walmart, so its rated based on expectation.People there are helpful and friendly.Product availability typically good.Prices always competitive.Bakery items are pretty good.And their Angus steaks are pretty good as well
Never did get my online pickup order. No signs for curbside so I called and she didnt know where to transfer. After waiting on hold for 5min, I called back and got transferred around 4 times to people that couldnt put me on hold fast enough, didnt know if they were talking to me or their cowokers, so I canceled my order and wont ever use this location again.
Walmart needs to Quit Putting out All Those surveys to get a walmart gift card for any denomination ($750.00, too $1000.00) because false advertising is a crime. Ive filled out dozens of them surveys and i NEVER. Received a single one. Not only did they ruin there reputation with me , they ruined everyone elses survey to me. Cant wait till there run out of business....
This is the worse UNPROFESSIONAL Walmart EVER! If you can go to meijer GO. Don’t waist your time or energy in going here. They have bad attitude, they are unprofessional, the pick up is TERRIBLE, they are dirty, & no employees wants to work. The managers ARE UNPROFESSIONAL. Someone tested POSITIVE for covid and they didn’t clean the store. They are a disgrace to the community. If I can give a NO STAR I would. Go to grand Haven or MEIJER across the street.
Seemed to me that there technically is outdated which makes for a very slow and inconvenient checkout.
Place was clean when I came through here and its been many years since I came into the grocery side of the store, I usually come through the automotive side only its only. Because a cashiers and her husband or boyfriend started using my address for mail and the police was no help.
They need to clean up the store. Every aisle in the store had things on the floor.
Expired food all over the shelves. Moldy soft pretzels pieces. Pretty gross honestly.
Great deals on product. Things were tossed around a bit, but it was late in the day and busy. The staff was helpful enough, but busy.
I love Walmart but the public is killing it its not the same Im not going to hate on Walmart me and Walmart go back like Cadillac seats every business needs time 2 restocked give businesses a break latam restock
No good store they need to close it right up
Awful experience at this Walmart in Muskegon. Cashier was yelling at us for putting bulky items on the conveyer. Literally snapped at us!! She had stank face the whole time before we even put anything on the belt. They were storage compartments that we needed for one of our rooms and never spoke to us (just waited for us to make a move) just to start chewing us out. It was almost like she was looking for an argument. We did not partake and said thank you and she just CONTINUED to give us glares. Forget this Walmart in Muskegon unless you prefer being treated like dirt when you shop. THE WORST EXPERIENCE I have ever had in a Walmart. Awful
Im not very happy with my visit tonight. They clothes section was a mess and they never have anything in stock. The Walmart app never works the way its supposed to and the fact that they close at 11 pm is a huge inconvenience. Im just not happy at all with the experience.
I rang my order the wrong and the lady at service desk was so helpful.
Store is well-stocked and clean, but seems under-staffed. Checkout can take a long time simply due to waiting. Staff is helpful and friendly.
Different varieties of food, that are not at the other Walmart supercenter, (Sherman@ 31)
Walmart (regardless of what you think of big chain stores) does provide a wide variety of products at generally reasonable prices. Particular to this location is friendly, helpful staff. No unnecessary hassles if you need to return or exchange an item.
An employee was at the front cussing and ready to fight a customer....mad she got asked a questionregardingclothes she said I ONLY CLEAN IDK...extremely ghetto.
Nice store, alot cleaner then others, wonderful workers, we were there yesterday and an older lady who works there, saw a bunch of us, my husband and I and a few other ppl with full carts and wat not, and she popped on a cash register and helped get us and others out quickly:)
I was especially impressed with the greeter at the food section entrance. She was very personable and was wearing two masks like the cdc suggests. Im sorry I didnt get her name because Walmart needs to recognize her.
Good store and clean. Not as big as the Sherman location, but has pretty much everything youre looking for. Was able to find carpet shampooer cleaning solution that I was unable to find at Meijer across the street, then shop for everything else I was looking for too.
Prices are going up... Out of stock on alot of everyday items.
During covid every business struggles to keep staff and shelves stocked but they are doing very well considering the shoppers in this area have no respect for the merchandise and cause more work to be done for the limited staff.
Ordered online and used the pickup service. It is more convenient and safer with the pendemic these days but they take awhile to come out and they are always out of at one of my items on the list.
The store was very clean and the employees were all very helpful and nice but the shelves were all very empty. I left with about half of my shopping list filled. I had to go to another store to get the rest of my stuff.
Not to crowded, super friendly and clean
It was dirty. Clothes laying all over the place, took 45 minutes to get through the register. Worse Wal mart I have been to.
Walmart is a good location to grab what you need, do not be in a hurry if you bring cash it takes longer to check out only have about 3 to 4 real cashiers working and do not move the clothes unless you are buying them employees get upset about it....
Where the office supplies were located, it was a mess. They had copy packages open. Couldnt find what I wanted do to the mess. Didnt care for the cashier at all. Her attitude was awful when I mention to her about the copying paper.
Ordered the sirloin steak dinner for 2. My steak was cooked as ordered but tough, hard to cut for grizzle and my husband s steak was OVER cooked and tough. Would never order again . Salads and potatoes were good. Would have been nice to have crackers or bread with salad. The way it is served on a plate, it is hard to keep on the plate. Very good salad. Have always been happy with my meal and like the place.
Low prices. Good value. They even opened more lines during holiday shopping so the wait was great. Its important to me, that after Ive completed my shopping, to get out of the store and away from people (especially during this pandemic).
Looking around for good deals on nice items
Friendly environment but not much variety in food.
Did not have what i was looking for but the app said it was in stock.
You have to be kidding me lets more check outs. Or I will going somewhere else!!!!!
Store was surprisingly clean for a Walmart. However most of the shelves in the kids section were empty and it had only 4 registers open at the time? Very long lines.
Cant use cash and card at same register and no one is fast to help once they tell u u can
I had to return a few thing while waiting inline at costumer service there was 5 workers helping one person 2 of which was managers so the line was getting long theres one person running desk and the manager walks of and there job is to help expecliey if there is long line so I asked manger if he was going to help thw worker get line down he stated she would get to us when she did so 29 min waiting mind you only 4or 5 in line at this point I get my turn and she didnt return all my items and I had my recipe she asked if it was together I said yes but anyway I still have some items becouse she was rude and u cant make but 3 returns a year I dont blame the worker I blame the manger for not helping and im sur the worker had a hell of day it was black Friday night . over allThe store was clean and straight for black Friday looked good .the mangers need to do there job
A little messy in some isles. The rest was pretty good.
Nice workers this morning. Workers are still being friendly and helpful
It seems like stuff is always broke in the store.
Another horrible experience at the Henry Street Walmart! They were trying to overcharge me by almost $10 on my receipt two items had been charged multiple times. Watch your receipts.
RUN FAR FAR away from this walmart!!!!! Go to the one on grand haven or Sherman.
I can only speak for the grocery side of the store today as that was the only part I saw, but what I experienced was pretty nice. The store was clean, shelves were stocked, and the produce looked good.My biggest complaint was that there werent enough check out lanes open. We stood in line for longer than necessary and there wasnt a floor manager in sight to ask them to open another register.I know the running joke is that Walmart never had enough lanes open, but it still needs to be addressed.
They have the cutes plates, bowls and cups for $0.50 cent.
I did find most of what I need. I did not need a lot though. I was surprised there were no bean sprouts. The shopping was satisfactory as usual, but also as usual there were two regular lines open. At least some of the self-serve lines were open this time.Still with 2 customers in front of me who both had hardly anything, it 20 minutes to get through the line. I think they hire the slowest people they can at this store hoping youll just buy a few more things while youre standing there. It has been a while since I have been there because of this. The parking lot wasnt too full though so I figured I would try. I am still going to take my business to Meijer from now on.
Everyone was willing to help and they were friendly
People working the floor know where absolutely nothing is.The greeters dont even greet you, 🤣 the last 3 times Ive been there the person is on the phone or talking about their weekend to other workers.Customer service is a joke as well. Wont honor wrong pricing and treats you like youre trying to scam them; when the real issue is, they cant put things away or price correctly.Fire all of them and start over.
Better than most Walmarts Ive been in. Id like to actually see more cleaning going on and people wearing masks, but its a big store and staff is probably limited. Benefit of the doubt.
I thought the Walmart on Sherman was the lowest that Walmart could go, Then they surprised me again. The one on Henry st. takes the low even lower. My mom and my sister and my self went shopping there on sat.before easter. We stood in line for ever and then when I paid for almost 250 in groceries , my sister paid for her stuff that was probably another 70$ the whole time my sister went out of her way being nice to the cashier, my sister went and got a cart to put our groceries in because I have to ride a cart. Then she told the cashier that it was almost over, because my mom also on a riding cart was the last one in line and they only had 30 minutes left before they closed. She handed my sister her receipt and turned around and walked away, it was obvious she wasnt even listening to my sister. I told my sister she was gone as my moms 60$ worth of stuff was on the counter and I looked up and told my sister there she is as shes running off with a couple of other male employees, when my sister went to her and said you didnt wait on my mother shes the last one in line and had been the whole time, if she had been doing her job she would of known that. She tells my sister Oh it wasnt me, I didnt wait on you as shes standing there with purple braids and that nasty look on her face, my sister walked over to a guy waiting on people and asked him if she was the cashier and of couse he said yes and when the cashier seen this, all of a suden she can remember now that was the one waiting on us. My moms carts battery died as we are still waiting on her and my sister has to help her get off it and get her a cart to walk with because she is 80 years old and Im on oxygen and unable to walk but that didnt stop no less than 2 Walmart employees fom telling me I couldnt take that cart out, Im sure the same two employees had to be standing there while teenage kids were riding those carts like go carts all over the store but I didnt see them worry about saying any thing to them. Just the people that dropped close to 400$ Poor management ya think?? Id say poor EVERYTHING I will truly go without before I subject my mother or my sister to that kind of stuff ever again. Walmart NEEDS to close some stores to let someone decent in there that knows how to run a store. JUST WHEN I THOUGHT THEY COULDNT GO ANY LOWER....
There are NEVER enough cashiers. I stood in line for half an hour. Since I dont work there I dont feel I should use the self check out without getting compensated. 25% off my total would be good.
Today I actually found someone to help me at this Walmart. Made my day to finally find someone to help course I knew her from another Walmart she worked for to get the help I needed was great. Wish other associates could learn to be as helpful and curtiouse and very polite. Walmart needs to step up their game for customers I have already ran into your people who use to shop at Walmart but do not anymore. Treat your customers with respect do they can feel welcomed to your stores most associates are rude and not welcoming to customers.
Ordered groceries n picked up within 2 hours of placing.
It took 45 minutes to return two pairs of shoes and a pair of pants that were never taken out of the bag or had any of their tags removed. We had a receipt. Turns out not even the front end supervisor understands that youre supposed to scan the items after starting the process for a return. The customer in front of us was being denied a return because she couldnt find the UPC number which was right on the back of the cage that he was returning.
I had just recently started using Walmart.com and having things delivered. I had purchased my daughter some back to school clothing along the Disney Decendants line the clothes themselves are great, soft, awesome graphics and my daughter thought she hit the lottery. Unfortunately they run small very small the one she just got is a 7/8 and it fits more like a 4/5
Felicia at customer service on henry st. Was very friendly and fast they should get more workers who can talk and work like Felicia. Most places are hiring these girls that when there mouth is moving their hands stop moving so she was a breath of fresh air
I feel frustrated when coming to this location, the whole store is such a mess and stock is low on important essentials for my family. I would much rather go across the street to meijer… sorry guys!!
I went to Walmart Muskegon Henry Street to go to the phone department. I was looking to have my phone changed over to a prepaid contract. I met with Jacques who works regularly in the department and he was extremely helpful and very friendly. He was quite knowledgeable about all of the products and phones that they carried in the wireless phone systems. Thank you and kudos to Jacques for being such a wonderful and courteous customer servicer.
They always have Scooters unlike the other ones that are in our area ♥️🛴🛵
I waited 40 minutes at the jewelry counter for help then the lady couldnt work the register so I had to wait in a long line and managed was called 4 times and the showed up as I was walking out the door poor customer service at Henry Street walmart
Walmart on Henry st. needs to train the greeters at the door .How to Greet people as they come in . Very unpolite ,and NO Welcome . And when you leave No ! Thank you come again. I want that job and get paid for for not welcoming the people. Must not be in the job To Do list On the application s for Door GreeterSt. Humm. Training needed to be a Greeter to be polite and welcoming.
Always clean and the associates are friendly.
Was treated very poorly. Shenik aka Cashier wanted to talk to her coworker non-stop. Then charged me for a food item that shouldve been paid for. Instead of giving me the option to pay for it they took it from me and their excuse was it was in the wrong category.9-12-21Only 2 cash registers open.
The one on Henry street is so much nicer! It looks VERY clean, neat and well organized! The staff was very nice and helpful.
My husband and I were searching and searching for a bike for our daughter for her birthday. I really enjoyed being able to look it up online and so walking through stores cuz Im disabled. The bank came in right on time for her birthday and she loves it very much. Thank you for holding up your arrival dates because its really important and I say thank you again.
Shelves are bare. And in line to checkout forever because the have 1 flipping check-out lane open. Besides the self scan which you can only use if you have a card. This is rediculious. I will never shop here ever again.
With the current state of things they where trying to keep up with all the new state restrictions at first. Now it feels like a hay-day with hardly anybody where proper protection and employees struggling with minimum wage to even afford the PPO they need to do their job. Walmart needs to help the employees they hire stay safe.
Spent 200 dollars door greeter decided that she needed to see our receipt and go through everything in our carts and look in our bags. Funny how she let everyone else go. Held us up for 5 minutes. So yeah Walmart is cool if you want to feel like a criminal. PS. Didnt steal anything cant say the same for the people who just got to walk out.
Shelves are always messy and empty. The carts are bad. And the biggest inconvenience is them having to check your receipt at the door like your a common criminal. Its no longer a low prices, friendly and convient place to shop. It been on the decline for yrs.
Was very disappointed! Ended up leaving my articles in my basket at the door. The place was very busy and only 3 registers open. Lines galore! Even fast checkout line was into the groceries.
Shelves are becoming bare, and I hate Great Value
This place has gone to shift Ive been in this area for 5 yrs and will go other local Wal-Marts before I go to this one , its a last resort walmart
At 2pm there werent any shopping carts in the store, the floors were DIRTY, the Store was a complete Mess. Customer service was good
A friend & I visited Walmart today. We found everything we needed in a timely manner. At the end of our amazing visit, we had the pleasure of steering our smooth riding cart down isle 5. That is the moment we were introduced to Brad, our cashier. Brad has restored our faith in humanity! Kudos to you Brad, for being real!
Needed cat food. They had the only kind my cat likes. Every place else was out. Made my day. Cause my cat is something else.
Always can find what u need at Walmart. nice clean store. isles are wide to shop.always can find Walmart person to help you. they will take you to the place you need to go. friendly staff.always shop here for groceries and clothes.
This store uses an unconstitutional search policy when exiting, in place of a conventional loss prevention team. When I spoke with a supervisor THEN they told me that they recognized that I was free to leave without complying. Bad form. The only reason they use this evil policy instead of spending the money on an appropriate loss prevention solution is that its cheaper and the people in this area dont know any better than to give up their 4a rights AFTER giving them money. Shame on this store.
The store was very messy. Only two check out lanes opened. This used to be a very nice and clean store. One of my favorites. Sorry for bad review.
People on the sales floor unfortunately didnt know the products that were sold there. They were friendly but carried on a personal conversation amongst themselves while trying to helping me. They couldnt figure out what they had in inventory either.
Was able to get in, find the exact item I was looking for and get out!
Easy online shopping pretty fast deliverys. Pretty clean inside the times i did visit.for the most part friendly service except a couple whom seem not to like their job in the deli area making cakes n there manager times i was there
Nice store. Sucks that the online p/u is in the Very back of the store! Generally find pleasant personnel...Covid has put a strain on Everyone, ESPECIALLY stores. Clean & Organized.
Unprofessional unorganized and very slow
Customer staff is friendly to me. Usually out of a lot of womens clothes. But stores isnt dirty
Wonderful place. Bought a ratty and golden retriever mix from a lady about 10 years ago. Want another of that line. Please let me know if any are available. Please lost mine theBest dog ever.
A lot of items needed to be stops there was hardly any meat in a meat sections of the beef pork even Seafood but you go down the potato chip and the cookie t those were fully stopped but the seasoning Isle was not
Alot of stuff was out of stock and employees didnt know when theyd be getting more stuff coming in. Very few lines open so waiting in lines 20+ mins should be expected. And when we tried to find employees in different departments for help, we had trouble even finding one, and then was rude about it when we would ask him/her questions about items, like we were bothering them with doing their job sadly.
Bare bones shopping. Good prices and efficient customer service but nothing stands out. Opportunity to improve on cleanliness, store conditions, and employee customer engagement.
The staff is rude everytime i go in here. Getting them to unlock cabinets is like pulling teeth the store doesnt even look good. The produce is awful and goes bad within just a few days and the lines are crazy long all the time.
Friendly staff and Clean surroundings
The service sucks!!! I first went to layaway to retrieve my item. The young man was very polite and rude at the same time. He actually left me standing there while he assisted 2 other guests and repeatedly told me hell be right with me after he had taken my money for the item. I then finished shopping and went to customer service to purchase a bike because that is where the young man who helped me took it. I asked for assistance getting it to my car, the young lady walked away and started having a conversation with her supervisor and about 4 others. I said excuse me did you forget about me. She laughed and said yeah. She asked one of the gentleman to assist me, he laughed and called someone else and walked away. The person never showed up so one of the guests offered to help me once she finished her transaction about 20 minutes later. Therefore I give only 1 star today and thats because the system required me to give at least 1 star to post.
Typical Wally store. All ok.
Ordered a book online to pickup at the store, received an email that it was ready for pickup. I go to pick it up and they cant find it for 20 minutes. Finally find it in the cancellation bin and corporate has cancelled my order the same day they sent me the email to pick it up. The book is there but I cant have it!! Make that make sense!!
It’s a tough time for employing people. Not many seem to care about much in this store.
Great beer..... interesting flavors. Everyone needs to try it.
Terrible experience for the final time. The older woman working in electronics is rude as hell. Wont look for anything. And to top it off, the employees AND managers are CLUELESS to what they have on their own shelves and IN STOCK. Website says they have plenty of an item and they are unwilling to look or even bother trying to sell. Threatened to escort me out because I asked for the Store Manager. Last time I shop at this Walmart for sure. This wasnt the first time this lady in electronics was rude either. Theres no wonder why Meijer has overtaken them in the State of Michigan. Their customer service is AWFUL. And for now on I will exclusively buy my electronics from Best Buy ONLY.
Basic walmart..not well stocked and store is always cluttered and a mess quite frankly, but they do carry basics. I wouldnt recommend shopping here unless you tend to be a walmart shopper due to their prices or whatever. Meijer across the street.
Awesome day celebrating a 3rd birthday with sledding and roasting marshmallows and hot dogs over the fire. Kids played on the big playground and ice skated on the pickleball courts!
No longer the least expensive shopping store. Money money money. All prices are up.😡😠
Some of the cashiers and the manager who works up front (short dark hair) are really rude. Im used to Grand Haven where everyone is so nice and helpful. Ill spend the extra time and money to drive there. They know the meaning of customer service!
I had such bad customer service experience , I was so disgusted with their manager and how she handled my business in front of people. Very rude. I only come here because they are always stocked. The other employees are a little bit more friendly. A lot of the cashiers seem like they are in a bad mood? Idk? Customer service, forget it.. you’ll be there all day. The line is always long. Oh btw make sure you get everything bagged by cashiers or else they’ll ask for your reciept
Fine, they need more help as does all business.
A lot of the staff are not friendly, cant find a staff person when help is needed and if you do 9 out of 10 times you have to wait for a staff member with a key. I can say customer service is gone these days
I had to wait for carts. There was absolutely no carts. Also I was happy to see so many checkout lanes open, so thank you for that
The staff themselves are often nice but the main issue is later in the night, theres only one lane open. The rest of the issues more so relate to the customers always leaving messes that dont seem to be noticed for quite some time. Meijer across the street has far more options available for people with specific diets or desire for world foods but Walmart has just more selections in what it has and if youre not on a diet or have restrictions, Walmart is the easier place.
I really appreciate your stores, associates and managers, they seem to just get what customers need .. and they try very hard to collaborate with each other.
If they would open more lanes and didnt have to wait in line 45 minutes, I probably wouldve gave em 3 stars. Spoke with a manager and his attitude was non concerning.
This was much better than the Sherman store. Had items on shelves. Workers were nice and didnt have to wait to check out.
Clean store and they are definitely getting better about carts
I love this Walmart I prefer this to the one next to Sams club because the one next to Sams club is just kind of nasty and dirty but this one I feel like everythings always stocked the foods always good got Nice produce this is a good Walmart.
Messy, dirty. Associates standing around talking while stock is piled or laying on the floor and many shelves just empty. Probably wont be back to that location.
Always give WalMart two thumbs up
Went there to get a couple of items. There were not enough workers/ cashiers/ stockers etc. Walmarts really need workers for $15.00 a hour.
There was out dated good on the meat cooler. It was dated for November 2019. Not exceptable. The meat supervisor was rude. This is the second time in two months the same product both times. If it happens again I will file a complaint with the FDA. I was told to go ahead and call them. Apperantly he doesnt value his job. Especially when there are twenty people to take his job and do a better job.
Only two cashiers on duty in the entire store. All u-scans open but they treat you like a criminal if you use one subjecting you to checking through your bags, even though you have a receipt and just walked away from the register. Waited in line for 25 minutes to pay for one item. Ridiculous! When a fellow shopper stopped a manager to inquire why so few checkout lanes were opened, he said people call off and he was just a department manager and not the store manager and had no control over how many cashiers are available to assist guest. I prefer the Walmart on Henry vs. the one on Sherman because they used to be more efficient, well that has changed.
The can and bottle return set up is far better than the Sherman Blvd location. Prices are a little higher on certain items than the Sherman location. Other than that its Wal-Mart!
No employee help available. Very slow cashier!! Almost abandoned my cart and was ready to leave.Long time before I go back.
Always waiting in line too long for checkout. More shopping carts outside as opposed to in the store. Some of the employees are not friendly
Great service...and quick at customer service too..
Good product but bad service. Lady at customer service rolled her eyes and was huffing and puffing becasuse i didnt have a return sticker on my item. Made me feel like a burden when customer service is supposed to be her job. Also waited almost 30 min to check out due to only having 2 lanes open.
This store is almost always a mess. Hard to find things, and there are always opened containers laying around that people have taken out the contents and left the packaging... everything from food, to electronics, and even bedding.
They are just not customer friendly any more. You got long lines with only 2 registers open and 25 people standing around doing nothing. 4 to 6 people standing at the front doors with only 3 people to check out. And you can never find any one to help you.
Dont know what it is about Walmart Associates abusing what little power Walmart gives them. Rules about returns seem to change from one associate to a other . If you need help you might as well forget it as it seems that the people Walmart hires(most but not all) dont want to actually earn their check they spend more time juking and jiving and hiding from customers instead of just doing their job and helping people.
Walmart on Sherman Boulevard in Muskegon Michigan is a Supercenter in has several always opening available self serve checkouts. The Henry Street Walmart in Muskegon Michigan only has less than a dozen and usually there is a short lying to wait for self dark out. I would recommend Sherman Boulevard Walmart over the Henry Street Walmart
After a brief encounter in Walmart Supercenter I was treated extremely rude, not a happy employee anywhere in sight. I would never recommend anyone ever shopping at this store. This Walmart I am referring to is located at: 1879 E. Sherman Blvd. Muskegon, MI 49444
The store is organized well and always stocked, but they have a shortage of staff which can make it hard to locate help when you need it. As per the usual Wal-Mart store, expect long checkout times as they will have very few checkout registers open.
Love this Walmart! If you go early in the morning. You can beat the crowd. There Walmart prepaid cards are only dollar and you can use it to shop online.
The grocery selection was good hence the 3 stars, however the clothing dept especially the mens was so disorganized and mixed up I couldnt find a pair of jeans if my life depended on it
Great place to go grocery shopping or clothes shopping. My favorite place to by vegan hot dogs. Great place to get your garden tools, grilling supplies, outdoor furniture, etc.. I love the fact, if you are hungry and want something healthy, you can walk in, go to the produce (right by the door), get some fruits and veggies, go to the self check out (also, right by the door), and leave.
Had to take Wal-Mart bus so not enough time as I had to drop a online return off, gotta say that as long as I can remember theres always been a long line and not enough help up there !!! Why, cant they give the person help when this happens????? Left me no time to finish shopping & make it to bus !! Seems like by now the returns would of changed as I cant be only person that it effects!
I usually love Wal-Mart on Henry street but I went there this evening and bought maybe 15 dollars worth of groceries and when I got up front the lines were rediculas. They were all the way back to the clothing department. Self checkout lanes and all, I had some where to be so I told a worker that they would have to put my groceries away because I had to be some where.
Very disappointed with the customer service at the pharmacy. My daughter had a script called in about 10 in the morning. She went to pick it up about three hours later because she was on her way out of town. She gets to the counter they tell her it will be over an hour because they (yes there was more than one person working) were going to lunch. Boy when I worked in retail we had to cover things like that because without customers there would not be a job. Needless to say she wont be able to get her script until she gets back in town.
I have been calling the Pick-up department for the past two hours without any luck. I bought a bicycle at Walmart.com and wanted to request that it be assembled before I pick it up. I tried to put notes on my online order, not possible. I told one of the associates at the pick-up department if I could leave a message so my bike would be assembled once it arrived. She said No, just give us a call when you get the notification that your package is here . Well, thats not working.The sad thing is that this is the 2nd time the exact same thing happens to me. I had ordered a bike for my son two weeks ago and the same thing happened. Its very frustrating.
I really try to avoid Walmart whenever possible. I tend to shop at Meijer or Target when I can. Lanes are always slim, self checkout has been shutdown at night. They also pay their workers metaphorical pennies which isnt a business practice I care to support. That being said, sometimes they have the oddball item you need in the middle of the night.
There bottle return area is always a message, today there was only ONE bottle machine working and three people waiting with large quantities of bottles and cans. I took mine to customer service and was told as long as one machine was working they could not take the there and Id have to wait. I said Im not waiting and as much as i hate Meijer took my business there. The people at Wal Mart do not treat there customers with respect.
Could find nothing I needed or wanted and nobody in the store to help look or k n o w properly where things are at.
One of the cleanest ones I have ever visited in the area. Everything is in its place 97% of the time so its very easy to find what you need.
The cashiers are just so very incredibly upset you need to check out and they have to do their job. Awful service just downright terrible. If you can, just drive across the street to Meijer. You are far better off here.
Its nice it has everything but I needed a purse for my graduation Yesterday at 3 or 4 pm after I had lunch I was looking for a silver purce or clutch but they didnt have any and they lady thats always helping didnt help me even once. 😖 I normally love walmart because I buy my usually stuff but Yesterday was messed up I hope this doesnt happen again please 😢.
Never enough check out isles open. Many times Ive gone for a food item and shelves empty, not stocked. Many times Ive asked where something is and if I can find an employee, they have no idea. Greeters are always nice though.
I work right next to Walmart so I sometimes stop in late. I usually wait in a long line but tonight I walked away from everything I had intended on purchasing due to the absurd line. No self serve open or anything.I think management should be aware that buisness is being lost due to being understaffed.Thursday night around 11 PM.
Will find individual excellence among employees, but general competent & helpful customer service is not prevalent. Shelf items can sometimes be aggravatingly difficult to find. Shelf items are often frequently moved to various different locations throughout the store.
Usually dirty... only 2 lanes every open even when busy and get harassed at the door for a receipt and to have my entire cart gone thro every time I go there regardless of how much I might have....even with crying kids asking why this persons going thro our stuff if we paid for it! its rude and embarrassing. I hate going to walmart!
They are the only one near us who carry the toddler formula we need for our son. I dont go into Walmart much, one of the reasons is because their set up is really confusing.
I always enjoy every trip to Walmart, you can pick up all your needs and wants.
I shop there with Roy Russell sometimes. Now I just got done shopping at Walmart with Robert Gemzer and Marjorie and had fun.
Dirty along bottoms of shelves. Only 3 full-service lanes open, all with several customer with large baskets.took almost as long to check out as it did to shop. Exactly why I dont shop here often. I guess thats the trade-off for saving a little money.
Same as usual no employees could be found for a question I had. 5 express (10 items or less) self check out lanes and 3 regular lanes open. The line for the regular check outs were into the clothing area about 5 or more feet. Same as any other Wal-Mart.
Its Walmart. I dont know how to review WalmartSurprisingly people were dressed normal... lolLow prices. Low expectations. And couldnt find what I went there for, but I did find a million other things (per usual)Asked for help but the guy was just as clueless as I. Initially he seemed like he knew where/what I was looking for, so we both walked aimlessly until I told him that Id just keep looking. I wasnt trying to follow someone around who didnt have the slightest idea. There. A review. Although Im pretty sure weve all had this experience at Walmart, so it shouldnt come as a surprise. Although I hope it made someone giggle.
One of the best wal marts Ive been to. Was nice not over crowded
The employees are often rude shelves are never stocked and only a couple check outs open at a time even when there busy.I only go there for certain things that are cheaper and thats it also garbage everywhere in outside
If there was a zero star rating, I would give that. Two lines open with 7-8 carts in each. Self checkout stations (which I only use because regular lines are awfully long) were all full with a line of 5 people ahead of me.
The store is overall gross. The bathrooms have toilet paper all over the bathroom. The people there are kinda rude and you can tell they arent happy to be there. I get its a job but godamn BE HAPPY ABOUT IT!!!!! Anyways, there food that they get is kinda gross and cheap. I found at one point i got sick from eating tacos from there? Yes I did!!! Your welcome😊 Come to Meijer today!!
A much better Walmart in comparison to its counterpart on Sherman. This store seems to be a lot cleaner and nicer. However, they still have an issue with rude staff and lack of open registers.
Total reviews rating 3.6
199 Reviews for Walmart Supercenter 2023:
Review №1
2022-04-14I cant stand going here but they are the cheapest in town for small animal food. Thats about as good of a review as I can leave. If you have a guinea pig then go here for food and treats because its less than half of every place in town.Otherwise, their produce department is dingy and not a huge variety. I prefer going to Meijer for that.
Review №2
2022-05-31This Walmart is an absolute unorganized mess. DO NOT order groceries from here! The staff I worked with to fix my order problems were friendly and tried their best to help, but everything was in such chaos that there wasnt much they could do.
Review №3
2022-03-29It was not crowed and I got what I need and didnt have to wait in line. There were only 2 registers open an the scan yourself. I guess shopping at 10pm at night is the tight time to go.
Review №4
2022-06-02One of the couches seemed a little more worried about saying this aint walmarts problem and a little less wortied about fixing said problem that was 100% walmarts issue. Seemed to not know how to talk to worried people just didnt care.
Review №5
2022-05-23Cashier cursed out my wife in front of the children. Very rude the entire interaction, then started cussing. This store is a disgrace to the Wal-Mart name.
Review №6
2022-07-02Shop here all the time! 5 blocks from my house. I know where pretty much everything is at, if I cant find it there is always someone to ask.
Review №7
2022-02-05Was waiting on my mom to checkout and the manager (Pete) was calling for people to come open up lanes. He had the whole one side open. I just want to say Great Job youre doing. I havent seen that in a long time.
Review №8
2021-08-16Bought a Samsung 27 Curved monitor for my pc setup. However, did end up returning it as it was a little too big for my desk, however they didnt have many in store substitutes, as when I went there were only 2 other monitors available. Ended up going somewhere else for my monitor.However it was still a great purchase if you want a big screen!
Review №9
2022-02-06The store and the employees are great usually. The unfortunate thing is the community this store is near. Lazy people leaving carts all over, in parking spots, and many times 10 feet from the cart Corral. So disappointing. I was a Manager for WalMart for many years and loved my job, and still shop wal mart stores weekly, unfortunately this one in Roosevelt park needs an Intervention.
Review №10
2022-05-30I mean like most walmart never any employment around but its great to get everything u need from one place... pretty quiet town alot of older ppl.