Watercraft Direct Jet Ski Repair, Rentals and Fiberglass Service Orange County

Address: 126 Commercial Way unit b, Costa Mesa, CA 92627, United States
Phone: +1 949-432-4778
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Boat repair shop, Boat rental service, Fiberglass repair service, Kawasaki motorcycle dealer, Water ski shop, Yamaha motorcycle dealer
Rating: 4.5
Site: http://watercraftdirect.com/
Worktime:
DayTime
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed



Name: R**** B*****
Date: 2024-04-30 00:27:28
Rating: 5
Comment: Justin and his staff were extremely helpful and professional. His prices are fair and he has your best interest in mind. He does not screw people over unlike the other jet ski places in the area. Whether you’re in need of repair or wanting to rent jet skis, I highly recommend Watercraft Direct.
Name: D*** S
Date: 2023-05-11 04:13:12
Rating: 5
Comment: Thank you Justin for always being an honest and reliable operator. We will always bring our skis to Watercraft Direct when they need repair or service.
Name: D***** C******
Date: 2021-10-20 21:22:16
Rating: 1
Comment: Justin the owner seemed like a stand up guy so when he sold me a jet ski and said all it needed was a jet pump I took him for his word he even said he would find one for me and install it. long story short the ski needed more then a jet pump. turns out the ski actually has a major motor issue and is worthless. 4000.00 for a ski he says runs but doesnt Now he wont even return my call. BUYER BEWARE RENTER BEWARE DONT TAKE YOUR SKI TO THIS GUY HE IS UNETHICAL!!!
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Name: o*** n******
Date: 2021-09-20 15:39:24
Rating: 5
Comment: Great customer service very friendly
Name: A******* B*****
Date: 2021-09-16 22:38:56
Rating: 5
Comment: Justin was friendly and professional. I strongly recommend his shop.
Name: S**** H*****
Date: 2021-07-07 03:02:53
Rating: 5
Comment: Justin is a good dude and will take care of your pwc needs
Name: D**** R*****
Date: 2021-06-12 17:12:43
Rating: 5
Comment: I needed my waverunners serviced and found Watercraft direct. I spoke to Justin and we scheduled a time to drop them off. He did a great job. The prices are very fair and he followed through on all his commitments.
Name: C****** B*******
Date: 2021-06-10 22:25:30
Rating: 5
Comment: The best place to rent we has so much fun
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Name: I**** M******
Date: 2021-05-21 03:26:55
Rating: 5
Comment: Very knowledgeable and not expensive at all. They save you money.
Name: D******* P******
Date: 2021-05-11 12:09:47
Rating: 5
Comment: The real go to for jet ski repairs
Name: C**** J****
Date: 2021-04-05 23:07:59
Rating: 5
Comment: Justin was such a great help in directing me in a very stressful situation! I now have a better understanding as to what I need!!!! Thanks Man!!!
Name: J*** G****
Date: 2021-04-03 23:19:54
Rating: 5
Comment: Justin takes care of me everytime. Highly recommended.
Name: l**** n***
Date: 2020-10-05 04:02:22
Rating: 5
Comment: Very informative great prices and reasonable
Name: f******** m******
Date: 2020-08-12 19:33:25
Rating: 5
Comment: These guys are awesome and will go above and beyond for you!
Name: R***** B***
Date: 2020-07-20 01:11:25
Rating: 5
Comment: Friendly staff, lots of amenities, marina views, and huge pool area.
Name: R***** A*******
Date: 2020-06-05 23:50:58
Rating: 5
Comment: Took the time to explain the part I needed and pointed me in the right direction to not only get it but also a way to bypass the part incase it didnt come in on time.
Name: C**** H****
Date: 2020-04-24 14:36:01
Rating: 5
Comment: Very helpful with great service!
Name: R**** G******
Date: 2020-04-23 04:35:22
Rating: 5
Comment: Justin is a great guy and a specialist in this field. He understands what it takes to rebuild an engine or address any corrosion or spark plug issues. I had my Yamaha sx 230 not firing up and he was able to diagnose the issue and found the starter relay was fried. He also pointed out a multitude of issues that were overlooked by other techs at another shop so he did a full service at a reasonable price! All in one day!Highly recommended and trustworthy service!
Name: r****** s******
Date: 2019-09-07 15:32:06
Rating: 5
Comment: Best prices and great customer service
Name: M*** B******
Date: 2019-05-28 06:57:22
Rating: 1
Comment: Not interested in helping
Name: J**** J******
Date: 2019-05-19 01:35:33
Rating: 3
Comment: Ok
Name: N***** G***
Date: 2019-04-14 03:14:22
Rating: 5
Comment: Best seadoo/Jetski shop in California. Brought in my new to me 2002 seadoo gtx DI to get serviced. Called me the next day to tell me what it needed and got it done for me to ride it the following weekend. Highly recommend.
Name: J****** K**
Date: 2019-01-03 19:59:33
Rating: 5
Comment: Happy we found this shop. we have always taken our waverunners to the dealer, but they seem to always give us the run around and charge way too much. we tried out watercraft direct when we were in a bind and the dealer couldnt get us in. were glad we tried them, because they are quick and seem to be more knowledgeable about our waverunners then the dealer.
Name: c******
Date: 2018-12-29 01:40:11
Rating: 5
Comment: Great jet ski rental rates. Jetskis looked new and ran excellent! We will definately rent seadoos from watercraft direct again.
Name: S******** G*******
Date: 2018-12-11 20:09:05
Rating: 5
Comment: Been looking for a reliable, reasonably priced mechanic for my 1999 Yamaha Waverunner SUV1200 (2 stroke), but it seems most mechanics including the big shops wont work on 2 strokes anymore.Justin was recommended to me by Mission Motorsports in Irvine. In meeting and talking with him for an hour it was evident that he was not only a knowledgeable mechanic but also a fair and honest business owner. Hes willing to take the time to talk you through your boats issues. You know hes been doing this awhile when you see a test tank in the back.He was able to diagnose and fixed my carb issue, but more importantly the electrical CDI issue I had on the water.Thanks to Watercraft Direct Im able to enjoy Labor Day on the water.They have my business for life!
Name: m*** j****
Date: 2018-09-19 05:49:14
Rating: 5
Comment: Bought a 2001 seadoo ran great on trailer put it in the water it would not run called a local shop. Told them what it was doing and told them the compression they wanted to start out with New top end which didnt sound right to me,called Jason gave him same exact info first thing he said was the carbs took my ski to him and was very impressed no one elese will work on my pwc except Jason. He kept me well informed and took pictures and didnt add on a bunch of stuff he did inform mo of a couple things that I new needed to be done and let me tell you the ski runs great on the trailer and in the water it runs perfect thanks to Jason........THANK YOU JASON.Mike Jones
Name: C***** C**********
Date: 2018-09-04 18:06:27
Rating: 5
Comment: This is a really good place to rent from. They helped me out alot. Thanks
Name: j***** m******
Date: 2018-01-25 07:38:36
Rating: 5
Comment: Justin is bad ass. Best in the business. Fixes my skis every time without trying to rip me off.
Name: D*** & A** M******
Date: 2017-11-28 16:31:11
Rating: 1
Comment: This Place is a Nightmare. I took my two Sea Doos to Justin for maintenance before a trip to Lake Mead. He told me one of my Sea Doos needed a new short block for $2100. The other needed a carb rebuild and new oil lines. Based on this advice, I sold for cheap the one needing a short block and paid for repairs to the other. After the carb rebuild, the one I kept wouldnt run right after towing it all the way to Lake Mead. I took this Sea Doo back to Justin to fix it -- after I got it home, it wouldnt start at all. I called the guy who bought my Sea Doo for cheap and he reported that a $200 part fixed it --- no short block needed. I had to pay another shop to fix the poorly done carb rebuild -- they said whoever worked on it didnt know what they were doing. I asked Justin for my money back but got nothing. At this point, Im considering Small Claims Court. Stay away from this place.
Name: R***** B****
Date: 2016-12-13 18:10:35
Rating: 5
Comment: Good jet ski repair shop to deal with. Great work and communication.We were referred to watercraft direct by our insurance company after our two jet skis had been driven onto a hidden sand/ rock bar in Laughlin. The bottoms of the jet skis were destroyed and the impellers were in bad shape. The turn around time was pretty quick considering the amount of fiberglass damage each jet ski had. Overall we had a good experience doing business with this company.
Name: N****** S******
Date: 2016-06-27 03:41:24
Rating: 5
Comment: Great experience. Their staff was a great help from the initial phone call to walking us through, explaining and showing to us what the problems were.We had nothing but problems with 2 waverunners we had just purchased for a trip. They were supposed to be in good running condition, or thats what the seller told us. After being towed in from Dana point on the first time out with them, we brought them to straight to watercraft direct. We needed the wave runners for our up coming 4th of July trip to parker and was concerned they may not be coming with us. We brought them in saturday afternoon and we received them back the following tuesday. After a long list of items that needed to be repaired, the price was very reasonable.If your looking for a great repair place for your seadoos, give them a call.
Name: C**** T
Date: 2016-06-23 17:42:25
Rating: 5
Comment: Quick service, the staff was very knowledgeable of personal watercraft and pricing was half of what we paid at Mission motorsports. We brought two seadoo waverunners in on Friday morning and they were ready for pick up by lunch time.
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