Kerbside pickup
Yes
Wendys in Traverse City
Categories
Location on the map
Traverse City, Grand Traverse County, Michigan, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 231-941-8182
Site: https://locations.wendys.com/uni...
Site: https://locations.wendys.com/uni...
Opening hours
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
Wendys in other cities:
Comments (199)
I got charged however much it is for a dave’s double meal but i asked for the sandwich itself to be completely plain. so wouldn’t it make it something like a plain double burger? the toppings were off but the sandwich was absolutely smothered in cheese. on top of it, i asked for my drink to have no ice and once it was brought to the managers attention, her vibe and mood definitely changed (she looked at me and talked to me in a tone as if it was my fault). definitely won’t come back.
Placed a Seventy-eight dollar Doordash order, as we have been planning a funeral for a loved one and none of us have had much time to cook. One meal was missing, one Baconator had NO BACON on it. Two Jr. Bacon cheeseburgers had mustard on them. We had to drive across town to get the corrected items. James absolutely REFUSED to replace the jr. bacon cheeseburgers. The child we ordered them for wouldnt eat them because of the mustard on them. When we asked a final time, the drive thru window was slammed on us. We were not rude. Nor were we seeking free food, we simply wanted the items we ordered AS WE ORDERED them. This is hands down the WORST i have ever been treated by an establishment. Now I have to go home and make food for my child. We will not be back. You never know what people are going thru, a little kindness goes a long way. Thank you James, for making a difficult time even harder.
Small building - but staff friend an curious. Typical fast food joint. But the staff made it, very pleasant
First, I dont do fast food often.Stopped in for a quick bite with my mother. She is wheelchair bound and i was incredibly shocked by the limited handicap access.Handicap parking (2 spots) behind the building.There is a very small (probably the minimum allowed by law) section in which a wheel chair can roll smoothly up onto the sidwalk.We ate in the car.There is a lovely area with 2 picnic tables to eat (not able to bring a wheel chair to that area without jumping the curb. This area is out in front of the building.The only trash can was just past the speaker, in the drive thru line, in the back of the building.I dont enjoy the touch screen ordering system either. Im not a huge germ-o-Phil but, the screen is a vertical breeding ground for germs! Haha.
One of the best, if not the best, Wendy’s I have ever been to. The food was outstanding. I ordered the 10 piece chicken nugget with fries and a frosty and the nuggets were crispy and the fries were hot. Not only was the food great, the service was top tier. There was one worker who was very nice and seemed to like her job. She was taking drive thru orders and was very kind to us. They also had a huge line and the staff handled it very well. If a manager is reading this review give said worker a raise, they deserve it. I strongly advise that you come to this Wendy’s if you are in need of food.
Staff is really friendly. Dining room pretty empty so you can eat inside if desired. Dollar breakfast biscuits are a great deal!
Service was fast for the heavy amount of trade. Was during the Cherry festival.
I havent lived in Traverse City since October 2014. I was in Traverse City for my daughters wedding. I really miss being there. But the reason Im here to rate Wendys. Its the same as I remembered. The service was quick. Cashier asked me to pull forward to wait for the fish sandwich 🥪🥪. They cook it fresh every order. I had no problem waiting. She was very nice. Keep up the great work!
I actually love Wendys more than most fast food places in my city. They have got great service, large menu selection, and even a new option to order on a kiosk! I recommend visiting if you havent seen their remodel.
I ordered the new bacon cheddar burger combo and was told I had to pick between a double or a triple that I am not able to order it as a single. So I ordered the double thinking I can peel off a burger and give it to my dog. Well he got both burgers because they were raw and red in the middle. At least the fries were hot.
There stuff is probably some of the best fast food if you have to get something on the go
Friendly staff and cleanest fast food place I think Ive ever been in
Great food and friendly courteous employees. Love going there.
Drive through line was very long. Service was slow but friendly. Items were missing from my order. Thankfully I checked it before I drove off.
Best drive thru experience i have had in forever. The girl was clear, ease to understand, very kind and confirmed my order. At the window the lady was also very kind and made sure we had everything. It was so nice to be greeted so nicely and see such team work.
Not sure what happened. Maybe due to covid they have to hire people who have no common sense. Customer service is gone. Simply asked why I was upcharged for drinks when they were out of small cups. Turns out the manager thinks we should get a job! If she even knew how many hours Ive put in...will not be back ever.
We ordered 2 plain baked potatoes w xtra butter. However no salt or pepper came in the bag. We ordered thru the drive thru. Very disappointed. Have you ever ate a potato w no salt or pepper. Shape up. However the person handing out our order was friendly
They routinely give us the wrong items or we are missing items entirely. The most recent order had baconator fries with added jalapeños. All we got were fries with jalapeños. No bacon, no cheese. The chicken sandwiches appear to be cooked but are extremely tough. When we call to complain the managers give us attitude. It’s not hard to get right. I’ve worked in fast food for five years. You just need a brain and eyes and to pay a little attention. I will be driving across town to their new location from now on.
Quick ordering and getting food. But we figured out why it didnt take long to get our burgers they were definitely not done and very red and they felt warm until you bit into it and it was cold I was less than pleased and will not be back
Not only are the traverse city area Wendys filthy, the manager, Branden, is a nasty person. He treats the customers as if they are annoying him. Hes very condescending and rude. The help is constantly changing. I would rather have clean, polite, slow service than rude, sloppy, full of attitude service! That being said, he treats his co-workers even worse!
I went to Wendys for two reasons. One was the food and the other was because it was a fast food restaurant where you could actually go inside. Food was excellent and very fast and rhe staff were friendly.
This is hands down the best customer service of a fast food chain restaurant I have ever had. Quick service, enthusiastic smiles, and high quality food. Would recommend to anyone needing a quick but good meal.
Typically fast food fare your experience may vary depending on time of day. But I do enjoy ordering from the Wendys appI dislike having to talk and repeat a specific order. With the mobile app I just pay and pickup👍
Forgot my fries and tried calling and no answer it happens every time we go there
Incredibly rude, zero customer service skills...2 meals, $20.00 order made wrong twice. Spicy chicken sandwich comes with lettuce tomatoes mayo and I added cheese. The one I received, ketchup and cheese. 😶
And over five orders that I picked up as a delivery driver and every time was told to wait at the speaker when no one else was there and the food took forever to be made and was very disrespectful all five times 😠
Service and food were fantastic at this location! The staff was super friendly and confirmed our order. Everything was hot and fresh! Excellent!
Excellent spicy chicken sandwich! Friendly, professional staff.
I ordered a Spacey Chicken sandwich and a small Coke.The guy taking my money charged me over $8. I thought what a rip off.I just checked on line and it should have been just over $6.THESE PEOPLE ARE CROOKS!!!!!ID GIVE THEM A NEGATIVE RATING IF I COULD
They really are fast and accurate too. Our food was hot and fresh.. The guy in front of us was really rude to the young lady working in the drive thru.. She seemed to be upset by what he said and in my opinion he was just being a D-bag. I tired to make her smile, even with the 😷 mask on I think it helped. If you cant be kind please dont try to make others feel bad, also maybe someone should tell him not be rude to the people who make your food. Thanks for a great lunch today we will be back.
We ordered two grilled fish sandwiches to the tune of almost $10 and we not only had to wait but we got two fried fish sandwiches that were overcooked and we didnt have the time to get the correct items.
We have gone 4 times this month, we have been double charged on a card and given cash, we have ordered breakfast twice and the forgot my Swiss sausage sandwich, twice. They forget to give sauces and service takes a long time. This Wendys never used to be this way. Food tastes amazing every time but the complications are getting irritating.
They can get pretty busy during lunch and dinner, but overall they have good food.
Do not order Door dash through them. They have no interest in fixing any problems that have when delivery is part of the process. We were missing food and had food incorrectly prepared. Whereas that is normally not a big issue, the compounded attitude recieved from the manager coupled with the non-interest in doing anything about it has earned 2 stars.Pretty bad stuff here
My burger was cold. I thought it was made fresh when ordered. It was obviously frozen then microwaved. First time that happened so far. Very disappointing. More training is needed. Obviously to hard of a job for some people.
Food is always great at this location. Service was shaky there for a while but currently running a great crew and service has been prompt and professional.
Once in a while, you have to check to make sure your order is correct. Other then that, a great place to eat.
Younger lady at the first window was really rude, no hi, smile, bye etc. She seemed like a very angry young lady. Food was great though!!
They have stopped serving burgers on their biggie deals. You can only get a chicken sandwich with the biggie meal. No more Wendys for me. Was bad enough they stopped their spicy wraps! Bye!
Great food and very friendly staff, though expect a long wait time in the drive thru, also they never ever give you enough dipping sauce.
Exuberant manager greeted us with staff, burgers were hot and quickly served but fries were a big disappointment. They were soggy, oily, wrinkly shoe strings, like they were refried a second time. Too brown too. We were too exhausted to complain. My sugar cookie was a delicious delight
The best experience ive ever had at a drive through! Lyle the cashier had the best personality, he listened to the order and had fun while working making the visit all the more satisfying. Great food fantastic employees makes my day. Thanks guys!
5 stars for the New Strawberry Frosty! ⭐⭐⭐⭐⭐
I wasn’t offered a receipt so I couldn’t verify my order or anything, but that being said, my strawberry lemonade was made wrong, I don’t know if they gave me the one from the coke machine or what, but I go to Wendy’s mostly for “fresh” strawberry lemonade and I was disappointed. Also my burger was so covered in ketchup that by the time I opened it, the bun was soggy and ketchup was sweeping out of the package. It cost me about $10 for a cheap not fresh strawberry lemonade and a burger that was soggy and dripping ketchup. I’m pretty disappointed and this isn’t the first time this Wendy’s has let me down like this. Bummer. Kid working was nice enough I guess even though he nearly forgot to give me my card back when I paid.
A lot has changed in this store over the last 15 years since I worked there! I liked the spicy chicken sandwich combo that I got, but the fries were still a little cold and tasted a little old, in spite of asking for them to be well done. The guy behind the counter mustve been new, because he had to ask us for the second order twice after he seemed to get lost in the register trying to input the well done instructions. Not a big deal, but he also had some kind of issue setting the register up to accept the payment and had to get the shift supervisor.I dont know who owns this store now, but it seemed to me that some of the employees might need a little extra training.
Very bad experience and this is not the first time. Waited in line for 45 minutes and was told to wait a couple of minutes when I got to the order box. When I got to pick up my food only one out of the five people in the kitchen was wearing a mask properly, when I brought this up to the two people at the window all I got was an ok. Not happy and will not be back .
The best Wendys I have been to! Clean, quick service, friendly employees, good food. Overall great experience.
Gross.My breakfast wasnt very good. The potatoes almost had a dried-out texture to them. Sandwiches are super small. Asked for American instead of swiss...they still put swiss on it. 🤢Lady running the drive thru wasnt wearing gloves, and I feel that theyre super important right now. I tried to avoid contact, but she freaking touched my hand.IMO: Not worth the money. If I get sick, Im suing.
My family and I like coming here for lunch and dinner. The food is always fresh and hot. Were rarely have any problems with missing food or wrong special made food when we use the drive thru. The workers are always friendly and willing to help.
It has been years since Ive actually aided Wendys I always forget about it because its kind of tucked back away from the road. The food was very good enjoyed it very much fast and great service
Long wait in the drive through and they forgot to put bacon in my southwest salad, which was also poorly thrown together.. Disappointed with todays visit.
Horrible experience, the employee got my order wrong and didnt give me my cups, did the same thing with the guy right in front of me. The senior female manager with gray hair was rude until i was already upset. She took a lot of my time and was rude to me even though it was their own issues. She kept saying rude things as i waited.I always have a bad experience with a majority of the workers there. Go to a different location
Well, who doesnt love a hot bowl of Wendys chili on a cold November Saturday? I topped mine off with a vanilla frostie. Good, familiar comfort food. This is a nice, clean store and well- managed!
Wendy’s in traverse city is the worst. Not once have they gotten my order right, or at least don’t remember a time. Came in with the easiest order of 2 6pc spicy nuggets, they gave me 2 4pc regular nuggets. Last time I ordered the biggie bag with only cheese on it(said it 3 times), they put everything on it. I recommend finding somewhere else for food or wait at the window and check the food for yourself before leaving.
This is just like other Wendys but more friendly. Because of the way its located nestled in between other buildings and back from the road, its difficult to find. On the busy road, high speed traffic and lack of driveway options make it difficult to turn in. Once you tackle this, the restaurant is very nice.
Love the chili! Kiddos are always happy with what they get too! :) I like that they have natural lemonade as a choice for the kiddos to drink.
Got the almost $6.00 spicy chicken sandwich and they give the the $1. I had to drive back to get the right sandwich and all they said was sorry. They should give me something or a card for a free sandwich but I got nothing and on top of that I had to wait in line again to get it 😡
This location is take out only! We ordered three different salads for lunch. They were delicious.
Friendliest Wendys Ive ever been to. Beautiful seating area. The Manager took our order. Super friendly, super fast. Great fast food joint. Beautiful scenery inside and out.
Very warm welcome. Food was wonderfully presented as specially requested. Salad was green, cool, crisp. Employee was keeping busy cleaning up and offered to take our trays. Everything was clean and tidy except the carpet which was very dirty and unappetizing. That would be an easy fix.
This Wendys has gotten my order wrong in someway every time Ive gone to it. I stopped going to it for months then went back and they still get my order wrong. Foods fine bit I wouldnt recommend eating there unless youre dining Im because otherwise you might take up more time than you wanted by having to try to fix your order
Absolutely love the new remodel, the inside looks beautiful with the sharp corners and bright colors. Unfortunately, the past two times I have been in, all the tables in the dining room are filthy, the staff looks dirty, and unfriendly. The food is great, but if the kitchen looks like the dining room, I would fear for sanitation. Overall, its hit or miss. Diner beware.
All I wanted was a jr bacon. Not a gallon of mayo with the jr bacon attached. Been happy here before but I couldnt even eat it. Lets not forget these people want what, $15 an hour? I can only hope a machine that is programmed to put the right amount of sauce on a burger is replacing whoever worked tonight.
I was very disappointed with my visit. I am not a fan of Wendys. I visited with friends that night. I ordered a baked potatoe and was told by a grumpy lady that was near grill that there was not any potatoes and would not be any the rest of the night. So I ordered a small bacon cheeseburger and a coke. It wasnt 10 minutes later that I went back to the counter, and, low and behold, there was the same lady, preparing a baked potato for a customer. When I questioned the lady, all she did was to glare very deathly like and did not acknowledge my question. I will never go back to Wendys in Traverse City, Mi again.
Delicious food and excellent service. Just in the last week, Ive had two other people bring up how great their breakfast food is.
Food was subpar and order wrong. Attendant rolled her eyes when I asked for senior discount and extra ketchup.
Out of all the burger joints i believe Wendys is my favorite. They use real, clean and fresh ingredients to make their amazing sandwiches and have great French fries. Never have i been to a wendys and have been disappoint.
Lines are always long. Took a chance and ordered a frosty. As usual it was so soft that it should be called soupy.☹
The food pretty fresh here, most of the time, but the employees do not seem to be very friendly. If you are looking for a good person-to-person experience, I would not go here. But, the food is good enough.,
Quick order process. Upbeat staff. In and out. Good grilled chicken sandwich. Could use a waste can for those of us eating in the parking lot.
Good food, can have a line. But always a nice change from the big 2.
Very slow.Waited at drive tru for 25 minutes only to get a mystery bag.Burgers were just warm.
Best chicken strips I’ve ever tasted at Wendy’s!
We needed a late night dinner and this exceeded our expectations. Food was hot, made correctly and delicious.
Always great when we stop here! Thank you to all the employees being so friendly, upbeat and putting up with all of the public, lol⚘👏
Great store! Clean, the staff was very friendly and accommodating. Outdoor picnic tables to, very nice.
Its Wendys. Its service is good, food is fine, and price is cheap. Amazingly one of the only fast food places in town that has their correct hours posted here
Square burgers are objectively better, and they dont slouch on the cheese. The bun is also superior. Dont hesitate to try the baconator fries.
Went through drive through 3 times each time same order was messed up a different way each time no cheese then no sausage and the lady in the drive through yelled at my wife when trying to fix order and at the end after walking through drive through to fix the sandwiches I had to rebuild them in the car to make a complete sandwiches a little rediculous especially only haveing 2 customer the time of the order
Awesome, guy was awesome, I think his name was Carlos, very friendly, personable and professional. Spicy chicken sandwich and fries excellent, fresh and hot. Girlfriend happy with salad too.
When I travel - whether for business or pleasure - I almost always hit Wendys. They have decent food at a good price. This particular Wendys is the best Wendys Ive ever been to, and its right in my home town. Somehow theyve attracted the best workers here; theyre extremely efficient and hard-working.In contrast, the Wendys on the east side of TC is the worst Wendys Ive ever been to. The workers project an uncaring attitude and the food there is always gross (and always causes complications).I live in Williamsburg, and if we decide to go to Wendys, we will always drive all the way across town to go to this one instead of the closer location. It is a world of difference!
They got the order wrong and they put way too much sauce on the Burger
Wendys french fries are the absolute best. Their burgers are the best because theyre cooked on a flat top instead of a gas grill. I always get 1 double stack from their value menu.
At least 12 cars in line when I pulled up. Only waited about 10 minutes, food was hot and taste good
Food was ready quick and was correct!
Always happy with this Wendys; they do get busy, but theyre really friendly and always keep things moving along.
My son accidentally dropped his entire order of fries on the floor before he took his first bite, and was fighting to hold back those big heartbroken atears. Since we were on vacation I decided to buy him some more, but when Phil (the guy who took our order) heard what happened he gave me a smile and another order of fries on the house. I offered to pay, but he waved it away. Thanks Phil and thanks Wendys! You made an 8 year old boys night!
What I ordered and what I got were completely different. Its the first time I ever ate at Wendys and it will be my last.
Took way too long to get my food and when I finally got it they didnt get my order right. Also the 5 dollar biggie bag is a bad deal
Extremely pleasant staff. 10/10 experience. Love u Wendy’s
They did a great job keeping my burger away from anything with gluten. Even changed gloves & washed hands. Very much appreciated!!
The RGM at this location, Dustin, was very rude and inconsiderate when we went through the drive-through today. If I could give a lesser star rating it would be -5.
I had a good time. I ate and chatted,food was good,ice machine was broken. And I took this cuz its a cool illusion. The trees growing out of the roof!!!
People are always nice, the place is always clean, and you can go in and sit down again like a normal person. :-)
Always friendly service with a smile and great food.
Meal was good. The reason for 4 stars is they got my order wrong, again.
If you get fresh fries, thats good. Frosty is always tasty. I dig the 1/2 salads and chicken wraps too.
Excellent service here! Food is always hot, fresh and delicious! Dining area and restrooms always clean and well maintained.
Minus 1 star for lack of a veggie burger option and no salad discounts if ordered without meats. Great fries and pleasant staff!
I mean, its Wendys and its fast food. This is a franchisee, so I recommend that you patronize this location.
The food is very good. The staff is awesome. The place however is filthy.... No let me restate that.. its FILTHY!!!!!! OM GOODNESS! EWWW!
The kids loved the frosties. Im hoping I will wake up to the breakfast baconater for mothers day.
They said they clean those little do it yourself oder kiosks after every customer, but i never saw anyone clean them or tables the whole time I was there.
My husband really likes the grilled chicken sandwich...of course, add cheese minus tomato 😜
While my family loves the food, almost every trip through the drive through a part of my order is missed.
Great service however fries we were over salted and seemed to be the bottom of the bag
Fresh and hot. The interior was clean. This Wendys was recently remodeled, I think they did a great job.
I love the 4 for 4 and I always have to have my frosty. I just wished they kept the spicy nuggets they have the best nuggets and should have kept Pepsi product.
Wendys is always good, but this last time, the food was amazing!! I love their fries!!
Line was long, took 15 min from start to finish but pretty good food
I had a good burger there once or they dont squish the juices out on the grill the price of great
Best blueberry pancakes Ive ever had in a restaurant. Of course the fact that use actual real syrup is what makes a big part of the difference
Friendly staff, slooooow service. Second time went through the drive through and it was much faster. Do they prioritise drive through customers? Or was the first time a fluke?
Went through drive threw to order 2 meals, the lady forgot to mute her headset before she started complaining about taking the order...
Always the best and fastest service. Food is always fresh and hot and correct. My favorite fast food joint anywhere.
The honey chicken biscuits I had were pretty awesome. Try them so they keep them on the menu!
Wendys restaurant in Gaylord...service is bad...to slow...stand in line several minutes to get waited on. Have walked out a couple of times..many people have complained..needs better management..
Staff is always nice. Love the chicken sandwiches. And the Frostys of course. Easy in and out going north bound.
Had to clean our own tables, theyre very short staffed, the line for inside was almost to the doors. No communicating with others for orders. 😏
Cookie and chicken were good. Wish baked potato would have been available.
They got frostys yo! And lots of bacon based stuff....! Fat kid love...
Came for breakfast this morning just got sandwiches for breakfast and everything was hot an gresh very impressed
If you want fast food, this is not a bad place to try. The on demand beverage dispenser was pretty cool!
Nice place a little slow at window but i got me food in fine time i drink sprote and theirs has a different flavor
The best part was a the lady handed us our food she was very genuine saying merry Christmas
Great food and amazing customer service:). Keep up the good work!!
Line was too long so I left...Wendys need to figure out how to serve customers better...maybe if they hired more staff there wouldnt be such long lines.
Still love the classic Frosty. And they have a sign out that says they are starting at $15 an hour.
The manager was so kind and the drive though staff as well.
Food was good, parking spaces and drive through were a bit cramped.
Not open for entry on July 8 2021, just drive through and over 20 cars in line.
Everyone was working hard but i literally had to brush off the salt on my fries
Google listing says that dine-in is okay. That is not true! And a heck of a lot of ice in drinks...
Came in at 5pm for a carry-out order (sandwich and drink). No long line, polite service at the order point, and was back in my car within five minutes.
The food is great the people are great the service is fast they have awesome chili cheese fries in my opinion
Service was great. The people were friendly. Good was fresh and hot. Enjoyed all of it would do again.
Wendys on South division in Traverse City always has the friendliest staff and they rarely get an order wrong.... The kids meal toys suck, but thats not their fault.
It’s good when it’s correct. The locations in my area are very hit and miss in regards to their accuracy filling your order
Food was just ok, I ordered a double stack and was charged for a bacon double stack and charged for that . Didnt feel like going back had an appointment.
Very nice Wendys. Its actually one of the most luxury Wendys. It also has good customer service
Order was messed up. Service was terrible. And it took forever. You guys need to train better. Wont be back again...
Salad took about 7 minutes after we ordered other than that it was clean and service was good.
Owen and jake work here and they are hot🥵🥵🥵🥵🥵
The staff went out of their way to please my hungry kids that werent excited about the breakfast menu.
Staff always friendly and newly remodled location looks amazing and clean. Food excellent as always.
Asked for 4 fries and got 3 lol and only gave us 1 burger and had hair in it I had a bad time that day
Took the kids here and bought a bunch of nuggets. wendys nuggets are the best. we sat outside and ate at the picnic table
Quick when you need a quick stop and good fast food. Actually impressed with their burger.
Yummy breakfast baconator!! This place wants me to be fat;)!!
Armour german the register was a very polite the deal I bought was very delicious and fresh I got Daves Soda which was delicious it was a very clean restaurant and Ill always be back
Worst service and tasting food out of any ocation weve been to. So disappointed.
Good for a fast food place. Wish they would bring back the bacon cheeseburger classic.
Great burgers, chili and frosties what else can you ask for when your hungry for good food.
The drive thru is fast and the customer service is good but the customers eating inside tend to be wierd
I dislike that Goodwill (whose CEO is highly overpaid) does drug testing. If I earned minimum wage I might smoke marijuana
Wendys was having a selfie outing and I got what I love and enjoyed myself, good food.
Same Wendys food. Seems like to me I cant remember this store ever getting my drivethru order wrong.
Good food but took a while to get to me even tho it wasnt busy
Nice workers. Fresh food. No stalls in bathroom so there can be a wait.
Very clean and employees are polite & helpful. Food was fresh and delicious
I love Wendys food always hot!
Great food, kinda wish the staff was more relaxed and happy
Typical fast food but their fries are much better than they used to be.
Saved us on a trip north when we left our sons meds at home! Extremely quick and helpful.
Lunch hour rush but food was expedited quickly and made fresh to order.
Food was good. Service was slow, I am guessing because of new hires.
Food was good it was very crowded but it was Fun to set outside
Great service!! Fast and professional!! Best Wendys in the state!
VERY poor service the young man took my order could not keep his hand out of his mouth and playing with his friend that started work there his first day very poor service will not go back.
Great food and fancy new self service boards and pay stations!
Worst wendys ever for the love of God dont go
Waited 30 minutes for a melted frosty that wasnt even the frosty I ordered. thanks.not.
Rude lazy customer serviceFelt that the cashier did not want to help me as she was short, with me and at one point didnt even acknowledge one of the items that I orderedThen as I was leaving she saw a car pull into the parking lot at 855pm and she said out loud, dont park dont parkDont go here they definitely dont want business!
Food was barely warm, not at all satisfying
Nothing less, nothing more. This is a good Wendys. Its still fast food, and its in a good location.
Friendly, efficient staff. Its newly remodeled. Order at the counter or automated kiosks.
Good for fast food, wish frostys didnt shrink in side
I like Wendys. 3 stars because every time I go In when busy I get pink meat.
Good food and service. The dining area looks great.
Its wendys...what should I say?They have great managers though!!
Food was great, they always forget my bbq sauce.
Very rude/ nasty bathrooms when I worked there bloody tampon in sink and paper towel in toilet
Good food, affordable prices, clean restaurant, pleasant staff
Best place in town for a walk in burger and chili😃 Fast and very friendly service!!
It was pretty good but the chicken nuggets were a little hard to chew
Took a while for the food but it was good food
Fast and the food was great!
Forgot some food, needs to smile more, as well as lose the attitude
Staff was not very friendly. Food was good, but only warm.
Total reviews rating 4
199 Reviews for Wendys 2023:
Review №1
2022-06-19Carter provided the best customer service I have ever experienced. This boy deserves a raise. I arrived disappointed on a Sunday that nothing else was open and he made me want to get Wendys in the Soo every Sunday. Also the food was hot and tasty.
Review №2
2022-03-14Horrible! This Wendy’s has gone downhill!I ordered a double combo. Asked for No cheese and No onions. Small combo. Received a Medium With cheese and With onions. To make things worse, the hamburgers were over cooked, hard cold and tasteless. Guess I won’t be going back there.
Review №3
2022-06-09Ordered cheeseburger, got rang up for junior bacon cheese, no biggie I went back explained and theman at the window was great in helping me get the right order. However another employee working tonight, girl with blonde hair had the nerve to say, it was probably her fault referring to me.
Review №4
2022-06-16The drive thru is supposed to be open until 12am at this current time and season in the universe. I ordered door dash. I worked 10 days in a row at munson and all I wanted was a baconator. And literally as the dasher arrived they closed the store. They confirmed my order and everything, the door dasher was there by 11:30 and they were closed. In case wendys on 31 is losing money its because they close up shop before closing and eat peoples dash orders and ect. Not cool wendys. Do better. If youre open until 12am for the drive thru, please stay open. I know everyone is hurting for staff and stressed af but you wouldve made my night with that baconator lol.
Review №5
2022-07-07Extremely rude girl working the evening shift in the drive through window on 7/6/22. I asked for a cup of ice at the window, that I forgot to order, and she acted like I asked for her 1st born child. The cheese cups I was given had maybe 1/4 of inch of cheese in them.
Review №6
2022-06-02The spicy chicken was fresh. The kids had no complaints. The refills for dine in are endless.
Review №7
2022-07-12People are nice but I am BEGGING for cashiers to read the order back to the customer it’s not hard. I get the wrong food every damn time.
Review №8
2020-11-28I just had a really pleasant experience with a manager named Dustin. There was an issue with my order, and he handled it with grace and kindness. It seriously redeemed the situation, and am looking forward to coming back. Look at my beautiful bun-less replacement burgers.
Review №9
2020-05-24My favorite thing about this place is their chili. I always had a good experience and good food. It doesnt have that sort of Burger King vibe and or taste, so that is a nice change for fast food relations. I definitely would recommend their chili above all else.
Review №10
2022-01-23I love the new crispy fries. Great burgers. Nice people. Worth the wait. I especially love when I get a burger with crispy bacon instead of the usual soggy bacon that is common with fast food.