West Coast Rovers

Address: 22552 Muirlands Blvd, Lake Forest, CA 92630, United States
Phone: +1 949-768-3777
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Category: Auto repair shop, Auto parts store
Rating: 4.8
Site: http://wcr4x4.com/
Worktime:
DayTime
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed



Name: S***** B********
Date: 2024-07-06 02:42:02
Rating: 5
Comment: Jeff at WC Rovers is always great at keeping me updated on the progress of the repairs. He spent a lot of time on hold with my warranty company to get approval. Highly recommend WC Rovers!
Name: S**** M*****
Date: 2024-05-31 00:55:29
Rating: 5
Comment: The team at West Cost Rover is top notch. I brought my ‘94 RRC in for some diagnostics and they worked with me to find an optimal solution. I am very fortunate to have found this shop
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Name: M*** V*****
Date: 2024-02-10 02:36:09
Rating: 5
Comment: I recently bought a 2016 Discovery Sport and while I was generally happy with the purchase, I was looking for a reputable LR specialist to give it the once over for peace of mind. After searching around I came across West Coast Rovers which already had good reviews but being new to the area (from the UK), I had not experienced them personally before.I speculatively made a booking enquiry late on Thursday evening for 10am the following day and sure enough around 9am Friday, the booking was confirmed! Super efficient!I took the car in and explained that I was looking for a check-up and a service (oil change etc). I left the vehicle there for a couple of hours or so and received a call early afternoon that day to say that everything was done and the car was generally in good condition (which was a relief!)The inspection and the service was a very reasonable price and Jeff was very straightforward and helpful throughout, advising that they had found a small leak which could be resolved at a later date. He even checked that I had had the appropriate smog testing done as part of the vehicle purchase before clearing off any old error codes.I was extremely happy with the experience and would 100% recommend for anyone with a LR for their serving needs. I will be back!Thank you West Coast Rovers!
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Name: K******** E********
Date: 2023-11-30 17:03:51
Rating: 5
Comment: These guys are the real deal! This is the only place I trust with my Rover. I’ve had some wild issues with my RR SVR over the years and these guys have always been the only ones that have been able to not only fix the problems, but do it for a reasonable cost. They are extremely knowledgeable and true RR enthusiasts and it shows in the care they take when handling my car AND fixing it, which other places haven been unable to do in the past! 10/10 These guys are the best.
Name: D***** W*****
Date: 2023-09-27 21:29:39
Rating: 5
Comment: Awesome conversion of my LR3 from airbags to shocks and coil springs for off roading in the So Cal desert.Jeff and the crew always do an awesome job, thats why I drive 2 hours from Palm Desert to get all my work done thereBeen a loyal customer thru 5 Range Rovers, and an LR3 (my favorite) since the beginning!!
Name: D** V*** (****** A**********
Date: 2023-09-05 05:44:52
Rating: 5
Comment: Great service and honest help
Name: C**** M*****
Date: 2023-08-31 02:13:58
Rating: 5
Comment: 24 April 2022Its always a pleasure to receive such topnotch service and share my experience! As usual, they correctly assessed my Range Rover Sport situation and promptly corrected it.Many thanks, West Coast Rovers!In total, I have owned LRs for just under 40 years. As such, Ive known my share of dealers, shops and mechanics.Today was my first visit - and not my last at WCRs!Excellent communication, work, timeliness and price.I highly recommend West Coast Rovers!
Name: S****** K***
Date: 2023-08-12 05:58:13
Rating: 5
Comment: Andrew was great. They were able to repair my vehicle in 1 day. I will definitely return when needed. Thanks
Name: C********** J G A
Date: 2023-05-16 19:32:21
Rating: 4
Comment: 🙌 My dad got the car fixed with the Range Rover 2023
Name: M**** F*****
Date: 2023-05-07 17:51:23
Rating: 5
Comment: Having a Rover could be stressful if you dont have the right shop, it looks like a found the one friendly, knowledgeable and very detail oriented.
Name: C***** W*****
Date: 2023-05-04 18:58:37
Rating: 5
Comment: This is my third, Range Rover. Over the 15 years I’ve driven these vehicles, I’ve learned the importance of going to someone who knows what they’re doing and isn’t trying to take advantage of you driving a fancy car. I recently moved to Southern California, and had always gone to the same guy in Northern California for the past seven years. And moving down here, it was stressful trying to find the right mechanic. I tried three different places before finally going to West Coast Rovers. I have been quoted over $4000 in repair and two weeks for completion with the other locations. When I finally took it to West Coast, Rovers, it took them less than 48 hours and cost less than $1000. They provided amazing service, clear and concise information, they were extremely communicative and provide a great customer experience. 100% only going to them for future repair.
Name: m*** g*******
Date: 2023-04-17 21:42:14
Rating: 5
Comment: Guys at the shop are always honest on what they can or cant do when it comes to repairs. First shop Ive ever been to that I can trust. Been going here ever since my warranty ended several years ago.
Name: J** S*****
Date: 2023-03-17 21:38:37
Rating: 5
Comment: Needed a new battery ASAP, called at 11am and was done by 1:30pm. Completely satisfied.
Name: M****** H*****
Date: 2023-02-28 14:58:49
Rating: 5
Comment: Ive been to a lot of mechanics and have had varying experiences, both good and bad. Since I first went to West Coast Rovers though, its been great, and even though I come all the way from Long Beach I plan on bringing my RRC here any time I have an issue!
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Name: M**** T******* O*******
Date: 2023-01-17 23:25:28
Rating: 5
Comment: They always do a great job with my car!
Name: D***** W*******
Date: 2022-12-16 04:13:02
Rating: 5
Comment: Fantastic service and communication! Highly recommended!!!
Name: L**** Z**
Date: 2022-09-09 22:57:22
Rating: 5
Comment: After I discovered this place I never go back to the dealership or other places. They are nice, patient, helpful and professional. Best place in OC!Once the Newport Beach dealership quoted me $800 for a sensor that dropped in the bumper, they simply pull it out and fixed it perfectly and quoted me barely nothing. Thank you again!
Name: J**** H****
Date: 2022-04-13 17:51:48
Rating: 5
Comment: Cant thank the gents (Jeff and Andy) at West Coast Rovers enough for their high quality service and care. I described to Jeff that the headlight switch on my 1994 LR D90 recently stopped working and he astutely anticipated the issue and ordered the correct headlamp switch before even setting eyes on my vehicle! On top of that, Jeff ordered my requested/desired suspension upgrade (Bilstein shocks and OME ARB Medium Coil Springs from Atlantic British) and did a very clean install. Living in the San Diego area requires a little more effort on my part to get up to WCR but the team/service at WCR is worth it!
Name: S***** W******
Date: 2022-01-12 20:45:00
Rating: 5
Comment: What would have taken Range Rover 2 days to fix, took them one hour. Went to 3 places that made it sound like mission impossible and at West Coast, they finished it in an hour! They also informed me of upcoming things that would need maintenance which I appreciate greatly.
Name: F******** B******
Date: 2021-11-29 01:24:33
Rating: 5
Comment: Great service, knowledge of Land Rovers and reasonably priced. Highly recommended
Name: S***** M*********
Date: 2021-09-17 05:13:26
Rating: 5
Comment: Took my car here for a Post Purchase Inspection. Andrew and the rest of the team were very quick to get me in and get me feedback. Great knowledge and great customer service. Will be coming back here for any work I need done.
Name: L**** K*********
Date: 2021-08-31 17:24:00
Rating: 5
Comment: Upfront, honest, extremely friendly, reasonable prices, knowledgeable, and overall excellent service.I waited inside for my vehicle to be serviced and was able to have a pleasant and enlightening conversation with Andrew who clearly knows his stuff.Based on my experience I will definitely be doing business with them in the future.
Name: T*** J******
Date: 2021-08-12 14:27:02
Rating: 5
Comment: My 2007 LR3 was in smog prison for several months. My normal mechanic (not a Rover specialist) suggest I go to a Rover specialist. This shop is near my house and after speaking with Andrew and Jeff I got a good feeling. To make a long story short, they did a great job communication with me the entire way, setting proper expectations. Fixed the smog issue for a fair price and even got it smogged for me. There are other local Rover specialists who will rip you off (I wont mention any names...(ERW)) but not these guys. Highly recommended.
Name: M******* B***
Date: 2021-07-17 14:55:40
Rating: 5
Comment: The team at West Coast Rovers is top notch, friendly and our new go-to for our Land Rover. Highly recommend them to beat the dealer prices for excellent service. They have some fun rovers to check out there, too!
Name: s******* a***
Date: 2021-07-16 15:26:51
Rating: 5
Comment: Very professional, friendly staff.
Name: A**** P******
Date: 2021-07-10 17:26:43
Rating: 5
Comment: Had my 2006 LR3 checked by West Coast Rovers due to intermittent starting issue. They looked into it and when I got it back the vehicle starts consistently. The team of this shop are honest with fair pricing and went right at the issue. They also followed-up with me on a separate concern and send 2 of their guys at home and spot-fixed the issue and test drove the vehicle. They came back and gave me my key and vehicle back. This guys will be my go-to team with anything Rover. Thumbs-up!
Name: N******* �**** P*********** M******
Date: 2021-04-01 16:06:44
Rating: 5
Comment: West Coast Rovers, is amazingly professional, delgint, honest, and ethical. This is a diamond in the rough I have my share of unprofessional and highly dishonest landrover shops in South OC Missiin Viejo, and North OC . There is nothing more frustrating than a dishonest landrover shop. As a owner of a few Landrovers we know getting inti these are high maintenance. But, it is the love and experience that keeps us happy and in love with Landrover. Be safe and always do your homework & research. Thank you West Coast Rovers and team I am so pleased to have found you!! The service,personal and shop where off the charts they show great pride of ownership. Dont waste time going somewhere else these guys are true loyal Landrover professionals a pleasure to work with. 😀
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Name: P** C*****
Date: 2021-03-27 20:39:29
Rating: 5
Comment: Got business done! Randomly drove by and decided to call for a battery on my RR Sport HSE 2014. I was promptly given a quote. Facility was clean and interesting how collector models were showcased outside. Will receive my business again!
Name: J***** V*********
Date: 2021-02-25 19:01:13
Rating: 5
Comment: Jeff is great. Very knowledgeable and friendly
Name: S** S***
Date: 2021-01-22 18:55:40
Rating: 5
Comment: When I bought a used RRS, I knew keeping the vehicle depended on having a skilled and trustworthy shop to go to for repairs and maintenance. West Coast checked the vehicle out with a fine tooth comb and gave me honest feedback. I kept the car, knowing I had ace mechanics when any issues came up. I drive an hour one way to have them perform maintenance, it is worth it. This business is friendly, priced accordingly and experts about all things Land Rover. I cant say enough good things. Its very difficult to find service like this anymore, and they are top notch.Two months later, West Coast Rover did my control arms and brought my AC back to life on my 2010 RRS. This is the second visit, a few weeks before was new brakes and rotors and I left happily stunned at the level that this shop operates at.... Not only was the price OUTSTANDING, my car was done in a day and a half! For those of you with Land Rovers, you know that is not normal or expected, so I was extremely surprised. The lovely Chrissy even drove me to get my rental and brought the rental back for me when I picked up the car. Jeff has been honest, very informative about my vehicle and TRANSPARENT about repairs and costs. Having West Coast as my mechanic will keep me in Range Rovers for good. Many Thanks WCR!
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Name: J*** C***** L****
Date: 2020-12-17 21:50:18
Rating: 5
Comment: Excellent service and great work .
Name: D****** M******
Date: 2020-10-30 15:27:37
Rating: 5
Comment: The service is excellent and would not go anywhere else
Name: G J
Date: 2020-10-07 18:01:09
Rating: 5
Comment: West Coast Rovers have always done a great job on my car and its very hard to find a good, honest mechanic. Im glad I have them to take care of my car!!
Name: K*** D****
Date: 2020-09-30 21:32:52
Rating: 5
Comment: I recently had my Range Rover repaired at West Coast Rovers. It was towed in at 8 a.m., serviced and ready for pick up by 2 the same afternoon. No need to rent a car for the week as I used to have to do when taking it for service at the dealership. This business is honest and professional and very clean. They even wash your car before sending it home. Thank you Jeff and Chrissy and all the team.
Name: L*** T******
Date: 2020-09-01 01:50:03
Rating: 5
Comment: Exceptional experience with these guys, straight up and honest. Not going anywhere else again.
Name: D***** W******
Date: 2020-08-28 18:46:29
Rating: 5
Comment: Great people and awesome service!
Name: A*** A*
Date: 2020-06-25 11:39:12
Rating: 5
Comment: Straightforward communication, place is clean and they explained the mechanics of the repair!
Name: K** D****
Date: 2020-05-29 14:30:43
Rating: 5
Comment: I was a bit reluctant to take my car to a new place at first, but Im so happy I did. Jeff and Andrew were so nice and explained everything to me. I could tell they really care about the cars. They were fast, friendly and reasonable. I will definitely come again for any services needed, and will recommend them to any one needing Land Rover service.
Name: B*** B********
Date: 2020-03-10 17:56:59
Rating: 5
Comment: I dont have a Range Rover, but if I did, or if I knew anyone who did, I would send them to West Coast Rovers for service. I was stranded in a parking lot with an overheated car, after business hours, no where near home. Jeff happened to answer the phone - he drove to where I was and put coolant in my engine so my car could go a little ways. Then he guided me to the nearest repair shop. He wouldnt take any money. I dont know if he wants me to advertise that he did this, lol! I would recommend this giant-hearted person to anyone to do business with because a person like this is trustworthy and of excellent character - qualities to look for in a mechanic business!
Name: V***** B*****
Date: 2019-11-28 13:57:28
Rating: 5
Comment: Top notch customer service. They have everything to get your Rover back to exploring.
Name: J***** W*****
Date: 2019-10-11 09:32:39
Rating: 5
Comment: Great service. Eddie was great to deal with. Everything was very easy. Bought my dream vehicle and I couldnt be happier.
Name: M****** A*****
Date: 2019-09-06 00:07:09
Rating: 5
Comment: Ok long story short West Coast Rovers had the part I needed in stock. Made me feel very welcome. I originally ordered the part at AUTOZONE they ordered the wrong part TWICE. Not only did West Coast ROVERS have the part, but it was $30 less than AUTOZONE. Thank you so much.
Name: R*** R******
Date: 2019-08-21 03:07:20
Rating: 5
Comment: Had an awesome experience at West Coast Rangers.. after going in to check them out.. there was no doubt my car was in good hands! And it was..
Name: B****** S************
Date: 2018-10-25 19:03:37
Rating: 5
Comment: If you have a Land Rover these guys are the best!!
Name: J******* W***
Date: 2018-08-09 22:43:21
Rating: 5
Comment: Both Andrew and Eddie came through for me in a pinch - I needed a thorough, honest and reliable inspection. They moved things around to get me in quickly and then took the time to thoroughly inspect and note everything for us to discuss. I had a personal walk-around to discuss the issues and concerns of the vehicle along with a ride-along to make sure they understood the issues presented in the test drive. Honestly, they probably saved me thousands of dollars and I will be working with them to find the hidden gem that I am looking for. If you want to have top-notch service that is friendly, affordable and reliable then look no further.
Name: S*** O******
Date: 2018-07-25 05:40:21
Rating: 5
Comment: This place is hands down the best Land/Range Rover place in all of So Cal. Andrew is always professional and on top of his game. The service department is great and I’ll never trust anyone else to work on my Land Rover. They also sell Rovers here and I’ll definitely be buying that white LR4 in the show room from Eddie. Stand up guys and they always do what they say they are going to do. They are professional hard working and honest. Highly Recommend!
Name: P**** N*****
Date: 2018-07-23 17:13:14
Rating: 5
Comment: Quality and Customer service 5 star awards! When you have a bad service you shout and scream, when you have a good service you are happy, but when you have EXCELLENT service, the customer is delighted and will spread the word.! This is why I have been a long time customer because Eddie and Andrew, they take care of their customer. I had an emergency service and needed the Range Rover in 3 hours, to leave out of town, due to air suspension fault. Not only did they procured the parts and service the Range, they accomplished this for me in 3 hours as promised. This was accomplished with a full garage of vehicles to be serviced. Thank you Eddie and Andrew, my whole family appreciate the dedication to provide excellent customer service!
Name: B******** N***
Date: 2018-05-04 00:39:44
Rating: 5
Comment: Great and friendly people,great service I truly enjoyed my Range Rover purchasing experience! I highly recommended Westcoast Rovers!!!!
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Name: J*** S******
Date: 2018-03-18 15:20:37
Rating: 5
Comment: Best Land Rover/Range Rover service around.
Name: C****** A******
Date: 2018-03-08 16:05:45
Rating: 1
Comment: Sells junk cars
Name: J**** P**** I*
Date: 2017-11-08 17:12:01
Rating: 5
Comment: Great shop and people really good work and very professional business.
Name: V***** E******* T*****
Date: 2017-10-24 02:50:11
Rating: 4
Comment: Good customer service
Name: H***
Date: 2017-06-26 04:01:27
Rating: 5
Comment: The man you want to speak with is Andrew. Honest, straight forward, good sense of humor, fast, efficient, no nonsense, a few adjectives to describe the service under his leadership. The crew are pretty knowledgeable, honest and quick with their work. Andrew helped me save over $4k of repairs for something he could have simply charged me and I would have never known otherwise. Very very honest! All my Land Rovers go to him for any work. Enough said, give him a holla.
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Name: K**** B****
Date: 2017-06-14 05:56:22
Rating: 1
Comment: Nothing illegal but does funky disrespectful business. Very nice initially but the Scorpio sting comes when greed entered the equation. Wasted our time and money.
Name: B******** B*******
Date: 2017-02-26 16:00:19
Rating: 5
Comment: Best quality
Name: C******** F****
Date: 2016-09-24 00:53:26
Rating: 5
Comment: If you own a Range Rover you have to try them out. Great group of guys, they wont disappoint you. Better than any Dealer service center.
Name: D***** J* M***
Date: 2016-07-20 19:00:09
Rating: 5
Comment: West Coast Rovers is THE PLACE to do anything Range Rover (Buy/Sell/Trade/Repair). The entire team is always friendly, outgoing and willing to help in any way starting with Eddie (owner)Eddie is an awesome guy. Within the first five minutes of meeting him, I felt like I was talking and dealing with a long-time friend. He is straight forward, honest and has gone above and beyond every time I have met with him. I traded my Range Rover for a new one unexpectedly one day and within a few hours everything was signed, sealed and delivered.I have gone back a few times with questions or needing something and each time he stopped what he was doing and took care of it. I will never go anywhere else for any repair service and any Range Rover I buy in the future will be with Eddie for sure. They really change the stereo type of the car buying/repair service process. Thank you Eddie. @darrenmoll
Name: S******** S*****
Date: 2016-05-09 03:54:42
Rating: 5
Comment: I drive my cars from San Diego to Eddies shop because I know I will always get superb service at a fair price. We have three Land Rovers (95 Defender, 97 and 98 Disco) in the family. They run just as well as when we bought them new! Eddie and his team services them all and I would never trust anyone else! When my daughter needed a car, Eddie was my first call. We purchased a 2013 Subaru from him and it is perfect! Shes had it for 18 months now and absolutely loves it! There is no other choice for us! West Coast Rovers all the way!
Name: L** M***
Date: 2016-04-11 17:20:33
Rating: 5
Comment: Buying a pre-owned vehicle is always a bit stressful, but Eddie at WCR was a total rockstar. He made this the least stressful pre-owned vehicle purchase I have ever made. I would highly and without reservation recommend this dealer to anyone.
Name: H***** E
Date: 2016-03-05 11:29:40
Rating: 5
Comment: Outstanding work and unmatched Land Rover expertise. My LR3 had a Power/performance issue, Andrew drove it around for a few minutes and pretty much new what the problem was. Fixed the problem and the car new feels so smooth and a great ride once more. Thank you guys, excellent work.
Name: R** M
Date: 2014-12-05 15:58:45
Rating: 5
Comment: Excellent customer service, professional and quality workmanship. I take my 745 BMW, Range Rover and Sport to these guys. Hands down the best place for Land Rover service. Thank you Eddie and staff. A+
Name: J*** M**********
Date: 2014-03-26 04:44:59
Rating: 5
Comment: Honest, Quality & Friendly people! I took my 2013 Range Rover with 13,700 miles on it to the dealer, RRMV, to get serviced today and as I waited for my vehicle they called to tell me that I needed my front and back brakes changed and that they were very low and this is very typical for a vehicle over 13,000 miles and that it would cost me $803 to replace the pads. I couldnt believe it. 13,700 miles and my brakes need to be replaced. I decided to hold off on the repair and take it to West Coast Rovers and thank God I did! Eddie told me to come look at my break pads and showed me that I had 50% of my brakes left on each wheel! He showed me a new brake pad so that I can see that my brakes did not need to be replaced...not even close! I couldnt believe it! I had the dealer telling me that they needed to be replaced as soon as possible and that it could affect my rotors, that would more than likely also need to be replaced. They put my wheels back on and said I was good to go. They didnt even charge me. I cannot say enough about the honesty and integrity of this place. Eddie was so great to go the extra mile and actually show me my break pads compared to new ones so that I knew I was not in need of this service RRMV said I needed. I am so disappointed in the dealer, its just not right. Thank goodness for people like Eddie and everyone at his shop! I will only be taking my vehicle here from now on and will be sure to spread the word.
Name: L**** J*****
Date: 2013-11-21 00:04:30
Rating: 5
Comment: I have been going to West Coast Rovers since 2004 and I highly recommend Eddie and his team. I used to take my 1996 Range Rover there until I totaled it so I bought a car from him, a 2002 Disco with a rebuilt engine. It has served me well over the past 3 years and I was just in today to get my brakes done. As a single female, it is important to have a mechanic I can trust. I always feel that Eddie does the best job and gives me the best price he can. He also points out which parts are priority to fix for safety reasons. I would never take my car to the Land Rover dealership or any other mechanic. 10 years and 5 stars from me!
Name: Y*****
Date: 2013-08-15 00:30:53
Rating: 5
Comment: I dont know what the bad reviews are about. Weve been taking our 2002 Land Rover here for nine years. We have never had to take our car back because of a sloppy job and he is cheaper than Land Rover dealerships and a nearby Land Rover service center. Here is my most recent experience:I recently bought a used Volvo and wanted a Volvo mechanic to repair it, so I took it to one. This mechanic went on and on about what was wrong with my car, so much so, that I didnt believe him anymore. Eddie was just around the corner, and because I trust him, asked him if he would verify what the Volvo mechanic told me. He agreed and unfortunately concurred with the Volvo mechanic.However, Eddie, who I cant sing his praises enough, is an out of the box thinker. He found a way to repair my car without replacing an extremely expensive part. He spent 8 hours on my car. The Volvo repairman was going to charge me close to $3000 and Eddie charged me $1000. Eddie fixed other things on my car for free.EDDIE WILL WORK ON OTHER CARS BESIDES LAND ROVERS. He has earned our business.
Name: R*** L*
Date: 2012-07-26 06:54:04
Rating: 5
Comment: I own a 2004 Discovery with 75k miles. I bought it new with a 7 year extended warranty and serviced by the dealership during the warranty period. After the warranty expired I started looking for a reliable mechanic outside the dealership realm. I started asking other Land Rover owners and the consensus was unanimous, “Take it to West Coast Rovers, and ask for Eddie”.My buddy also bought a 2004 Discovery with an OME Lift, ARB color matched Bumper/Warn Winch and Snorkel from the same dealership, and the add-ons were installed flawlessly. Upon further inquiry he found out the add-ons were installed by Eddie at West Coast Rovers.Approx. 30 days ago I had a catastrophic engine failure with a huge puddle of oil on the ground. My buddy took me to West Coast Rovers without my car so I could talk with Eddie to get a “feel” for his shop. I found that Eddie took the time to show us around his shop and answer all my questions in detail. I was impressed and decided to have my Disco towed in that same day.My buddy was also impressed that Eddie had discovered a permanent fix for the three amigos (you do know what that is don’t you?) that he left his Disco that same day so Eddie could forever rid his Disco of its annoying effects. West Coast Rovers has made arrangements with a major car rental agency for a discounted rental rate for those who need it and we needed one. The car rental picked us up within minutes and gave us a Camry at a very good price.My oil pump as it turned out literally exploded into pieces and in the process broke through and destroyed the engine’s front cover. Eddie told me that he had never seen an oil pump come apart like this before. After removing the cover pieces, he found the lower timing chain gear on the crank shaft had also been damaged and had “welded” itself to the crank. Instead of just replacing the crankshaft (read very expensive) he had his team take extra time to “massage” the gear off. Miraculously they were able to remove the broken gear without leaving a scratch on the crankshaft or keyway.Eddie immediately contacted me with revised service quotes, updates on part order timelines and overall progress. He was available to me every time I called and answered all my questions.The final bill was far less than what a dealership would have charged, and I am confident that the work was completed with skill and integrity. I have made Eddie my permanent “Go To Guy” and I would highly recommend West Coast Rovers if you live anywhere within a hundred mile radius of his shop.
Name: C****** G*******
Date: 2012-06-07 23:11:38
Rating: 2
Comment: Staff here are the worst. Eddie is super rude and is in it to get the most out of you. If you pay and deal with him hell be your nicest buddy. If you cant afford it like in my case he gives an attitude like if you dont do it your car is not going to last 2 weeks. Turns out my suv has been running fine for the past year. Thanks eddie