Kerbside pickup
Yes
West Marine in Bay City
Categories
Location on the map
Bay City, Bay County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 989-667-2100
Site: https://www.westmarine.com/store...
Site: https://www.westmarine.com/store...
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:10AM–5PM
West Marine in other cities:
Comments (76)
Jeffery is very knowledgeable on boats and boating gear and helped to make last boating season safe and fun
Great people. enjoy going there.
The older gent in the back of the store is not only rude he is a complete a- - does not belong working around people!!!!!! I could deal with being over priced. But no way will i deal with being treated that way. Will never shop there again.you work hard for your money spend it where it is appreciated
Very knowledgeable staff! Best boat store location in Michigan!
Wish I could give them a zero! Staff has no idea about anything. Sold me the wrong part today. I won’t ever go in there again.
Best boat stores and the store manager was a great help with all of our questions
Untrained staff. Sold me just exactly what I didnt want and acted like he knew what he was talking about
Awesome employees up there. We get our bait there also
They didnt have what we needed,they usually carry it just didnt have it, but gave us a couple of other places to try.
Expensive but if you need part in a pinch it will work.
We love West Marine. As new boat owners, the staff has always been helpful and friendly.
This was our second visit, very impressed with the customer service and prices are competitive with internet shopping! Well be back!
Smallest West Marine Ive ever seen. Had what I need though.
Real good.sale person very helpful.
Excellent assortment of products for the boat. Very knowledgeable, resourceful, helpful and friendly staff.
Centally located between a number of launches to the Saginaw river. They have everything you need to be coast guard aproved and comfortable on the water
Had what I needed when I needed it!
Staff is always well informed and willing to get answers to my questions
Need battery box for the boat. They had them and the employees were helpful and friendly.
Great for marine supplies if you want something quick off the shelves.
Great inventory, it has a wide selection from boat repair to boating clothes
Great place for boating items.
Great place to shop for hard to get boat parts.
Decent selection, had most everything I needed.
Over priced...found what i was looking for at a quarter of the cost at a family run marina
Rude, overpriced, and an inconvenience to the employees to help customers!
Matt was extremely helpful and knowledgeable. Great experience
Avg inventory. Hours are limited. Nice employees.
They usually have what your looking for but your going to pay for it!
Expensive.....didnt have what I was looking for was told to look online ....things they did have that I was looking for where outrageously expensive like 80%mark up expensive
Nothing for fishing boats any more
Matt is very helpful
Very knowledgeable person helped me solved my problem. She mentioned working at a marina before.
.Very expensive !!! Didnt buy anything ,can buy same cheaper elsewhere
It was ok not memorable
Helpful staff. Lots of stuff packed into a little store.
Amazing customer service and help
Great selection and a helpful staff.
Great staff, friendly service!
They have what you need but a little too expensive.
They have a lot of boating stuff!!! All of the boating stuff they have is expensive!!!
Nice people very friendly and helpful
Did a great job.
Great people great place!
Nice service very helpful
Good inventory little pricy
Very helpful, friendly.
Fenders large selection
This is the best place for boat stuff!!!
Great customer service
Very nice place to go to
Boating is so much fun with West Marine
Very Helpful and knowledgeable
Overpriced and/or out of stock
Every helpful
Good boat shop
Great help from Matt!!!
For all your boating needs.
Prices are a bit high
Got what I needed and right out
Knowledgeable staff :)
Friendly service
Very helpful
Grest service
Pricey
I was in need
Total reviews rating 4.2
76 Reviews for West Marine 2023:
Review №1
2021-07-23The staff were extremely knowledgeable. Great selection but very high prices. Other then the prices the place is great!
Review №2
2022-06-08Was not impressed. Overpriced.
Review №3
2020-10-29Went in to get a speaker, was told it was on sale. When checking out it was scanned at full price. As i went to go get this fixed Mathew told me there was nothing he can do. Kinda seemed like he pocketed the extra money. Very unprofessional.
Review №4
2019-09-18I was in the store yesterday. Several time the employee walked past me, never said hello nor, do you need assistance. I found what I needed, waited 6 minutes and the counter, looked for the employee, couldnt find him and left the store. Pier 7 had exactly what I needed, the employee greeted me and was extremely helpful.
Review №5
2021-10-09The gentleman in the store was informative and friendly. We found what we were looking for.
Review №6
2020-07-26The staff is not knowledgeable. Clueless on bumper styles and sizing. We also called prior for bumper rail clips and they told us they had them (a wide variety) and when we arrived, they didn’t have them and didn’t even know what we were talking about.
Review №7
2021-06-27Helpful, knowledgeable, even though they did not have a specific requested item.
Review №8
2020-07-17In general its a nice store, but, all to often they never have what Im looking for in stock, forcing me to order online and wait days even weeks to be delivered.
Review №9
2019-07-12This place is so helpful. We have called ahead twice to see if they have parts we need. They always look and hold them for us for 24 hours. What outstanding customer service.
Review №10
2020-05-04The folks at WM Bay City are superb! They search not only for everything you need, but also the best price! They all are boat owners, which makes all the difference in the world!