Delivery
Yes
Zeigler Ford of Lowell in Lowell
Categories
Location on the map
Lowell, Kent County, Michigan, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Phone: +1 800-646-4660
Site: https://www.haroldzeiglerfordsal...
Site: https://www.haroldzeiglerfordsal...
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
Comments (199)
I cant say enough great things about this dealership and the whole staff. Will and Tim are amazing! They went above and beyond for us the day we purchased our Jeep and continue to give us top notch service. I truly feel like a valued customer. I highly recommend this dealership!
I havent had to buy a new vehicle in 16 years and the idea was daunting, especially from a dealership, but Tim Geney helped alleviate my fears and helped me with the purchase of my next vehicle. He took the time to answer all of my questions, quickly and thoroughly, doing what he could to make me as comfortable as possible. I appreciate all of his assistance and am loving my truck!
I’ve never been a fan of car dealer, Zeigler Ford has given me a new positive perspective when I was recently shopping for a new car. Jason & Jonathan went above & beyond for us, were very honest & dependable. We greatly appreciate all that they did for us in such a short time ❤️
I bought my 2021 Explorer back in September and it has been wonderful! Miles and Will were very friendly and helpful with every process for the purchase. This is our second time buying from their dealership and we will definitely be back when we buy another vehicle! Thank you!!
Will Walton is a very professional and courteous sales man takes time to explain in great detail every thing and show you each feature of the vehicle and the ford app. I would highly recommend doing business with him and the Harold Ziegler ford of Lowell staff the building is very clean and they make you feel comfortable
Our family has been doing business with Will at Zeigler Ford for years. As for most, the short supply of vehicles over the past two years has made it difficult to find what we want, but Will has always come through for us. He has always updated us on his progress and has never misled us about the availability of a vehicle. If Will said he could get the vehicle of our choice, we had confidence he would come through, and he did. I will do business with no one else but Zeigler Ford and Will is the reason.
The best customer service! I just recently bought my second car here and couldnt have had a better experience. They were super helpful in finding both a car I wanted and one I could afford. They went above and beyond both times! I highly recommend:)
I visited Ziegler Ford Lowell, to look at new trucks. I was met by Bill Meier. He was very courteous and friendly. He asked me what I was looking for and showed me my options. I ended up with a new truck. The whole experience was outstanding everyone was great !!
The employees of Ziegler Ford in Lowell are some of the most professional and thorough car salesmen I’ve ever come across. I personally worked with Tim Geney to get a Fusion and he worked every day to make sure the car was good to go before I came to get it. I’ll be getting my next car from them in the future.
I was an out of state purchase, and I work with several dealerships in my career, but this is by far the best dealership. Everything was so smooth and I am so grateful for how they were able to help my situation. There were no surprises, very honest people. Very happy customer!!!
As someone with extremely limited automotive knowledge I was apprehensive when it came to buying my car. I had looked at multiple options from facebook market and couldnt find one I was comfortable with. Someone referred me to Tim which completely turned my luck around! He took the time to answer my questions and went out of his way to communicate with me. I ended up with a better car for less money than any I had seen other places. Hes definitely not your stereotypical car dealer (you know, the sketchy ones). Its obvious he genuinely cares about getting people something safe and reliable.I highly encourage people (especially someone who doesnt know much about cars and normally feels taken advantage of when it comes to them) to hit Tim up for your next vehicle!
Had an amazing experience here. Called them about my car stuttering on acceleration, they gave me a date to drop it off. I dropped it off a day early and they did the inspection, called me, told me the problem and gave me an incredible price, and the car was ready for pickup the next day. Great customer service.
Was a great experience. Evan Randall was great. This was second f-150 .I purchased from him at Ziegler Ford. Both Matt Flanagan and Will Walton were great to help me with getting me a great deal.
We’ve bought our last couple vehicles from Ziegler Ford and Tim Geney has made the process super simple and smooth! Great and honest salesman that goes above and beyond for his clients.
Great experiences with this dealership. Highly recommend Evan there he made the car buying experience excellent even after the sale to make sure everything was good. Cant recommend him or this dealership enough.
Had the best experience buying a vehicle from Zachary Cardis at Harold Zeigler Ford in Lowell. He is attentive, answers all my questions with confidence, is honest, and knows his stuff. He is a gem to work with!!
Zach Cardis was so amazing to work with both times I have purchased a car from him. He made the entire process painless and I couldnt be more grateful. I couldnt be happier with my choice to work with him. I love my car!
I leased a 2021 Ford F-150 last fall from Tim Geney. Tim went above expectations to make the deal happen, he didn’t give up until we found the right deal. Fast forward 6 months, had a couple issues and he again went above expectations. Brought a loaner to me at work so he could take mine and get it worked on. Then brought my truck back to me in his way home in the evening. Literally 1 phone call to him and zero worries for me. If you are looking for someone who will put 150% into helping then stop and see Tim Geney at the Lowell location.
Excellent service and they really know how to take care of their customers. I bought my 2020 Mustang from salesman Kirk Weiss who went over and above to make it a great experience. Love my Ford and will always go to see Kirk when looking for the right vehicle!!
Tim Geney has been an amazing help finding my family all our vehicles! I recommend him to anybody! He makes the whole process SO easy!
Buying a car from Zach Cardis was quick and simple. He was able to give me a quick and efficient tutorial of all of the new features and the Ford app, making all of the technology less overwhelming. Thanks, Zach!
GO SEE ZACH CARDIS! He made the process simple and fast. He was very personable, honest, and thorough throughout the process. I can definitely say I will be back for my next car
I have now lease three different vehicles from Evan. It was the best car buying experience I have ever had. I recommend going to see Evan to anybody I know looking for a car.
We had a great experience working with Miles. He is so friendly, helpful and organized. We appreciated the experience we had purchasing our Bronco!
Purchased my last car from here and want to thank Will Walton for providing fantastic service and a great experience. Ill definitely be coming back for my next one. Thanks Will!
We called for an appointment for 3 days, left messages and text, no one returned our call. Wife went in after that and was met by very unprofessional and arrogant attitudes from employees. Also, the said they could not get our vehicle in for 2 months. Seems they dont want our business there. Will go out of our way to never give them our business.
Evan was very helpful and enjoyable to work with. Got us set up in a brand new, used 2020 GMC Terrain with 3,127 miles. Couldnt ask for better service.
I had an absolute great experience with Tim! He had a ton of knowledge on everything I wanted to know. Also, super friendly and adorable. Ask for Tim and you won’t be disappointed.
Tim Geney made buying a vehicle so easy! I would highly recommend him. Look forward to doing business with him in the future
Wonderful buying experience getting my Mustang Mach E GT. Will Walton was a great help.
Thank you Evan Randall for everything!! We Love the truck. We will always come to you for Great service ❤️ and Great deals 👍
How did Salesman Miles Garn know exactly what we needed? He listened!! We came in to look at a used Lincoln MKX but as I shared about my travels for my property management company and the amount of miles I put on my car per year, he said we might want to look at the Ford Escape Hybrid. No way I thought...I dont like Escapes but he explained to me and my husband how the Escape was different from when I rode in one several years ago. We were truly amazed at how comfortable the ride was and how big it was inside. We were still not convinced and continued to look at more MKXs and also tried a few other Escape Hybrids at different car dealerships. We just couldnt find a MKX we liked and kept trying the Escape Hybrid. After about a week, we were sold on the Hybrid. There wasnt one available in the color we wanted so we ordered one. Within a month, even with the Covid debacle, it came in. I have been using it since the beginning of July and LOVE IT!!! My average gas mileage per gallon is NOT 40 mpg, it is 45.8 mpg. I have never had such great gas mileage with a SUV. A big shout-out to Miles Garn for listening and directing us to the car we really needed and now love!! Thank you, Miles Garn.
I had wanted an Escape for years and when I finally went to buy, they were everywhere. I ended up going to Ziegler Ford in Lowell due to them having the color I wanted. An hour away but worth it! Found my car, tried another one just to compare and sat down to do the paperwork. Kirk Weiss was my salesman and he was very friendly, helpful and thorough. He communicated with me every step of the way. I had a small service needed for my window and he brought a loaner to my house and took my Escape to the dealer. They came back with it when done and he checked on my to make sure I was satisfied. I would recommend!!
I have never had such a great experience in buying a car. The last place held us hostage( old take your drivers license from you) trick for more than 8 hours. We couldnt even go get food. This dealership went above and beyond in every way and I have told everyone I know to go there for their next auto. I am disabled and they really kept that in mind. We had the car by the next day. All I can say is they really have the right stuff when it comes to an auto buying experience!!!
Bill Meier was amazing. No high pressure, listened to what we wanted. Didn’t try to sell us something different! Conversationalist, that made our experience amazing. Great price, best price we could find after a 2 month search. Easy process overall. Helpful with all the features and highlights of our new Ford Explorer. Thank you
Less then 2 years after purchasing my Terrain here, I have had to put $7,6k to fix my vehicle and keep it running. They seem to have patched up the issues to sell the car and now Im stuck paying the prices. Everything from tie rods, wheel bearing, break pads, sensor, the emergency brakes split in half and fell off went to work on the wheels. Now its the transfer case, which makes me doubt they ever flushed and replaced the fluids on the vehicle prior to selling it, like they should have. $7,6k for a vehicle that I paid $14k for. The issues all started within the first year. I bought this car to get rid of my problems with my last vehicle. Not only did I feel incredibly pressured by my sales rep in the first place, but now Im stuck in the same boat I was less than 2 years ago.Edit: The dealership is fixing the issues, and lending me a vehicle. Thank you!
Bill Meier really took care of us. He was very helpful with every question and concerns we had. Helped us out a lot for our first time ordering a new vehicle.
The car was great. Kirk, the sales rep was great. What gave me pause were undisclosed reconditioning fees that added $999 to the asking price of the vehicle. Needless to say, a deal was not made.
Purchasing our leased vehicle was easy and painless. Bill Meier at Lowell Zeigler worked with us and did a great job. Customer service and honesty ranks very high. First time customer and will be a returning customer
Great experience with Zeigler Ford in Lowell. Bill Meier was super helpful getting us into the right vehicle, not pushy at all. We highly recommend Bill and Zeigler Ford in Lowell and look forward to working with both in the future.
Evan was great! He was not at all “pushy” and worked with me to get a deal I was comfortable with in this crazy market!
Matt Flanagan was awesome to work with while choosing my first car from a dealership. He made the entire process painless and I couldnt be more grateful. I have always purchased older used cars for cheaper that allow me to simply get from point A to point B. I couldnt be happier with my choice to work with Matt. I love my car! Its by far the best car I have ever owned. Matt has definitely made me a loyal Ford vehicle owner. I cant ever picture wanting anything else.
Our experience at Zeigler Ford of Lowell was hands down the best experience weve had while purchasing a car. We were greeted as soon as we walked in and the vehicle we were interested in was parked out front waiting for us.All of the employees were professional and friendly. We worked with Matt Flanagan from the start. He went above and beyond to make sure we were satisfied, even going as far as finding snacks for our 4 year old daughter! Matt had all of the answers to our questions and didnt try to pressure us into making our purchase. There were no hidden fees or markups and I feel as though we got the best price possible for our new truck!
Tim Geney is a great help to get a new vehicle. Won’t shop anywhere else. Thank you!
I bought my car here and always use their service center. Great service, and an even better salesman, Kirk!
Very disappointed in Tim Geneys performance. Didn’t really seem 5 star to me. Sorry if he told you otherwise. It’s probably not good to tell a customer they’re wrong.
We had been looking for a Ford F-150 CrewCab for months. We finally found one on the Ziegler lot in Lowell that we might be interested in. I called Bill & asked if we could test drive it. My husband liked it immediately. Bill was very kind and courteous and worked with us until we reached a deal we were all happy with. The financing team got us a great rate and we now have the truck we have been looking for!
Miles Garn was great, and was not pushy in the sale of my car. He allowed for space for me to decide, and was accommodating with a longer test drive, as I was looking for a car with comfort on longer trips. After the sale, they had drivers drop off my old car (nearly 20 miles away). Cant say enough about how great the customer service was!
I recently went to Zeigler Ford in Lowell to look at purchasing a new car. I was greeted by Will Walton who introduced me to Tim Geney. Tim asked what I was looking for in a vehicle and found the perfect one. The buying process was quick, easy and painless! Tim took the time to explain all the options on the vehicle and how to use them. I really appreciated his attention to detail and his great sense of humor! I would recommend Zeigler Ford and Tim to anyone looking for a new vehicle! Thanks Zeigler!
Took my truck in to have a recall taken care of. Truck was returned to me and everything was where I left it. Couldn’t even tell they worked on it other than repair was complete.
Late last year my wife and I were looking for a new vehicle to replace my car and so the search began. We checked several dealerships, knowing we wanted an SUV, but nothing felt quite right... until we stopped at Zeigler Ford in Lowell and started working with Zach Cardis. Throughout our day shopping around different SUVs, we knew exactly what we were looking for and Zach did an awesome job locating a few Ford Explorers that fit our wants and needs.Zach made us feel like he truly wanted us to get what we wanted, never pushing us to break beyond our price range or to steer us to buy a new vehicle instead. He showed us our options and let us decide. After test driving the Explorer, we decided to sleep on it before making the decision to purchase. Zach shared more information regarding options that are fairly uncommon for our Explorer to let us know it may be attractive to other buyers, but never made us feel cornered into making a decision right away.After deciding to purchase, Zach and the maintenance team found some fixes that needed to be done to the vehicle and did not charge us anything extra to complete the repairs.Zach was a pleasure to work and we love the Explorer!
I worked With Evan and Jason and they were amazing! I was a first time buyer andSuch a great experience. were helpful and found me the perfect car. Best experience I have ever had. absolutely impressed with how quick they were to get me in and how quick the process was of getting my new vehicle! I will highly recommend if I know that anyone looking for a vehicle! They are the best around!
Kevin did a great job working with me to get tires for our truck.
Tim was great to work with and my soon to be delivered mustang is awesome!
Tim Geney was awesome and didnt miss a beat in finding us our vehicle!!
Bill Meijer called me and tried to sell me a Maverick at $10,000 over MSRP. Then they want $3,000 for z guard, which is anywhere from $500 to $1,500 elsewhere. Think I’ll look elsewhere.
Tim was great to work with. He was friendly and helped us find the perfect car for us within our price range. We appreciated that we were able to communicate with him so easily by phone or text, and that he has kept in touch with us over the last few months to ensure we are still loving our car. Jason was also great in assisting us with the financial aspects of the car buying experience! Thank you Zeigler team!
Sales staff was friendly and tried their best to find a vehicle for my needs. Would definitely go back in the future.
Will Walton has been a great salesman for me and my family. He has gone above and beyond! He has made car buying easy! Very honest and helpful! He made us feel like family! Thanks Will! We will be back!😊
2021 Update: I purchased my second truck at Zeigler Lowell and once again had a 5 star experience. Really great sales experience with salesman Kirk and sales manager Will - they once again listened to me for the deal I wanted to make and they made it happen. Cant recommend this dealership enough!2018 Review:I had a great buying experience working with Corey Olaniyan at Zeigler Ford. Corey was extremely helpful, patient and got me both the F150 I wanted and the deal I wanted to go with it. Never pushy, always quick to respond to my texts/calls and made the experience painless. Ask for Corey if you are reading this and in the market for a Ford.
Will at Zeigler Ford in Lowell was such a great help in purchasing my first vehicle. He was not pushy, and didnt talk a lot, which Ive had a hard time dealing with at other dealerships. He was the perfect person to buy a vehicle from. The whole staff there that helped throughout the process was very helpful and I appreciate everything they have done for me. I highly recommend and I will be going back when the time comes. Thanks again for a great experience!
Purchasing a vehicle from Zeigler Ford in Lowell was an outstanding experience. Their customer service and individual accommodation is second to none. My sales representative, Tim Geney, truly listened my needs and helped facilitate the transaction in a friendly, informed, and pressure-free environment. I will use Tim and the Zeigler Ford Lowell team for all future vehicle purchases and highly recommend their services.
I purchased a gently used Lincoln MKC from Miles Garn in October 2020. I love it! He showed me a few different options that would fit the list of requirements I had and fit within my price range. He was patient with my questions and flexible with my schedule. The financing went well with no surprises as well. Very happy with my experience!
Chris and the team at Ziegler Ford were awesome. They worked together to get me test driving and in my new vehicle quickly and smoothly. My family had a lot of questions and they answered each one and made sure we were completely happy with our new ride! This is my second purchase with the dealership and we visit often for service. I appreciate the welcoming atmosphere and service always.
My husband and I were in need of a second vehicle. We are super happy we found exactly what my husband wanted at Harold Zeigler Ford-Lowell.Evan, our sales associate, was extremely knowledgeable, respectful and courteous! Hubby left the dealership with a F-150 and a huge smile!!Thank you Evan for your commitment to providing such great (and friendly) service!We will not hesitate to share such a positive experience ....
We recently purchased a 2019 ford edge and Bill Meier was our salesperson. He did a great job with us from start to finish. We especially appreciated that he took the time to explain all the features of the car to us.
This is the best place to purchase a new Ford in the Greater Grand Rapids Area. The staff is friendly and courteous, and will find the exact vehicle that you are looking for if they dont have it in stock there. My family has bought over 7 new and used vehicles from Zeigler Ford. Each purchase went smoothly and without a hitch.
I recently purchased my first F150 from this dealership. They have a great selection of well optioned vehicles at reasonable prices. Sales people are friendly, easy to work with, and not pushy. I worked with Steve, and he was great to work with. I typically hate vehicle shopping, but Steve made it an easy painless experience. After I got my truck home I found there were two small spots on the roof where the paint was damaged, which looked like they most likely came from getting scraped on a car carrier semi trailer. I let them know about it as I was upset when I found it. They took the truck in, gave me a loaner to drive, and they did a great job of fixing the paint at no cost to me. I typically dont write reviews online, however, I felt compelled to in this case due to the good experience and great service I had. People are always quick to write something online when they have a bad experience, but far too often good experiences arent recognized as they should be. Its great to find a dealership willing to make things right if there is a problem. Overall, I would highly recommend shopping at this dealership if you want a good deal and great service.
My daughter was looking to buy her first car and we had been to a few other dealerships in the area. All of other places seemed to care less about whether she bought from them or not. Then we took a drive to Lowell. Immediately a different experience with Evan and rest of staff at Zeigler! They were happy to help her find and finance a car that she liked and remained in her budget! They were incredibly easy to work with and quickly and thoroughly addressed any concerns we had. Will not hesitate to return to Zeigler the next time were in the market for a car!
Tim G. at Zeigler, followed up with us as soon as the vehicle we were looking for was available. The vehicle met our expectations and the purchasing experience was quick any easy. Tim did a great job of making it feel like we were his only customer. Zeigler even delivered our vehicle to us 45 minutes away. 👍
Jason Cardis was my sales man and he is AMAZING! The process went by so smooth and he was more than helpful with all the details and questions we had! Thanks to him I walked away with a 2015 Ford Fusion in great condition, with an even better price, within 24hrs of coming in! I felt so comfortable and confident that I was making the right decision with his help. I 110% recommend going to this dealership with any and all of your car needs.
Miles is the man! He was super helpful throughout the entire transaction. Provided excellent customer service. Our “new” vehicle needed a few minor repairs as part of the purchase agreement and he made sure they happened in a timely manner! Highly recommend!
Recently purchased 2017 Ford F150 from Chris Cisler. Chris is great to deal with and will call him again when Im in need of a new vehicle. Chris was very helpful in answering any questions and helping me dig into the service history of the truck. Chris has also helped me quickly solve any problems that have come up since the purchase.
Bought a truck online from Chris C and both he and Zeigler Ford went out of their way to make sure we were happy with the truck. Chris took great care of us and made sure we had all of the information we needed to feel comfortable buying the truck from Zeigler. The whole process was very well done and easy to close. We would definitely buy from Chris & Zeigler again!
My wife and I were looking into a new car after turning in our lease. Kirk greeted us in the lobby and treated us like family. He was very honest and also extremely knowledgeable. Will definitely be back bc of Kirk
I cannot speak more highly of my experience with Kirk Weiss, my sales associate and the Zeigler Ford of Lowell group. Kirk was professional, friendly, efficient, honest but more important, Kirk listened to what I needed. After having a car/deer accident, I called Kirk and he promptly got me vehicles to test drive test and worked with me to get a monthly payment that I felt comfortable with. Kirk took a stressful situation and made it positive and seamless to get into a new vehicle in a day. THANK YOU Kirk, I love my 2017 Ford Fusion.
After stopping on a whim to Ziegler Ford in Lowell to find a new truck, I was greeted at the door by Will Walton, he listened to what we were looking for, not what he wanted to sell me, like many other salesmen. He is honest and enjoyable to work with. He found us a truck out of state and did a wonderful job handling it all. I would highly recommend anyone looking for a vehicle to contact Will. I look forward to our next purchase knowing that it will be a smooth process.
I just purchased a Ford Focus Titanium today. Bill Meier was awesome and made the experience exceptional. He explained all the features of the vehicle and made sure I was completely aware of how they all operated. Jason did an amazing job of getting me financed and making sure that it was right for me. I would definitely recommend Bill and Jason for your next vehicle purchasing experience, you wont be disappointed!Sherri Thuston
Bill Meier at Zeigler Ford in Lowell was helpful and informative when choosing our new car.Cory Olaniyan made the transaction run smoothly.Thank you Zeigler Ford team for a memorable experience.
The team at Zeigler Ford Lowell came through for me! I cant say enough about Tim and the attention to costumer service he and the team provided. They went above and beyond to make sure I was happy. I purchased a Ford Escape from them and didnt like the driving experience ( I have a long daily commute.) I wanted a Car! Tim and the fiances team worked very hard to do all they could to make sure at the end of the day I was happy. They took the SUV back and found me a beautiful Ford Fusion that I love. Zeigler Ford Lowell will be the place I go from here on out! Trustworthy, Family values and High Focus to Costumer Service is the way they roll. Thank You !
Bill was very nice to my daughter and I.. she decide not to purchase the vehicle she looked at.. but they were helpful and very informative!
We were very pleased with our experience here. Our salesman, Evan, was terrific. He provided plenty of information so we could make a good decision. Also have to give a shout out to Corey in finance.
I bought a 2017 Ford Fusion and I could not be happier! Will Walton helped me pick my new car out and get everything in line to be able to afford the upgrade without stress. He talked with me about my options and how I could purchase the vehicle I truly wanted. Through extensive discussion we found my absolute dream car. Now, every time I see my car I feel proud of the car I drive, and confident that it is not only high quality, but has incredible support and warranty behind it. I know this is a long term vehicle for me, and Ive never second-guessed the purchase. This is the second car I have purchased from Will, and Ill never buy one anywhere else. I recommend all my friends to buy from him, and suggest you do, too. You will NOT be disappointed!
I have now purchased my second vehicle through Will Walton at Zeigler Ford in Lowell and once again, he did not disappoint. It was quick, easy and I received the best costumer service. Will made sure I got exactly what I wanted and did a great job of making sure I was taken care of to the best of his abilities. I will continue to purchase my vehicles from Will Walton and I look forward to working with him for many years to come!
Had such a great experience purchasing my new car at Zeigler Ford. Super friendly and honest guys. They were able to get me a very fair deal on my car. They even stayed late past the end of their shift to help get all all the financing finished. Tim and the team really went above and beyond. Contact Tim Geney at Zeigler for your next car purchase!
Had an excellent experience buying a used Explorer from Harold Zeigler Ford in Lowell, MI.Bill Meier was great in helping me select and buy a new vehicle. I would definitely recommend asking for Bill when you shop there for a new or used car.
7th vehicle I have purchased from Zeigler Ford Lowell. There sales team is flawless in there procedures and its nice to be treated with real integrity and personal care with each purchase over the last 10 years. Really appreciate Chris Cisler and Matt Flannigan they really make a great team. Also all 7 of my trucks are serviced by Zeigler Lowell and Kevin and his team in Service really do a awesome job every time over the last 10 years. Thank you
Will Walton is an amazing Sales Consultant, and Zeigler Ford in Lowell, MI, is truly blessed to have him on their sales team.I needed a reliable vehicle, but I was a little nervous to purchase a vehicle from a dealership. The last time I purchased a vehicle from a dealership was 2005, and so much has changed since then.Zeigler Ford had the car of my dreams on their lot. Will Walton answered all of my questions regarding the vehicle and financing. He is an excellent listener, patient, and he worked ceaselessly to get me the best deal.Withing 1 day he found a lender that understood my unique situation, and worked within my budget. And the most impressive service of Will Walton, is that his service did not end with selling the car, he and his insurance associate educated me on how to protect my vehicle from the moment of signing my loan papers and into the future.I greatly appreciate Will Walton and Zeigler Ford, and recommend that everyone that is looking to buy a car, head on down to Zeigler Ford in Lowell, MI and have Will Walton amaze you too:-)
Horrible experience. Called them about a lease I was in, gave them all the information and was asking if there was ways to get out of it. They took all my vehicle information including vin numbers and model. They told me they were short on inventory and would love to buy the vehicle from me at a even wash, even if I didn’t buy a car from them. I drive the 2hours up to them. Ended up test driving a vehicle that they had on the lot. The used vehicle was not even detailed and smelled like smoke. The. I took a Test drive a new f-150 that I had interest in, when they came back with payments I said that it was to high. They sat in the office and said they would honor the wash on the lease, I had a week to decide. Fast forward 3 days later, I called and said that I wanted to go ahead and wash the lease since it’s a brand new explorer. So I could get serious about buying a vehicle. They said they never said such a thing. Lie straight to me and say they never said such a thing and they thought I had a different vehicle. Absolutely ridiculous liars. Even if they had a vehicle I wanted to buy I would never buy from them.Thanks for the reply… you shook my hand and said I had a week to do the deal not a day more. Definitely not till Tuesday. I was there until 5pm Saturday. Funny how when you called me back on Thursday you’re salesman said the deal was only good till Monday and then you write it was good till Tuesday lol… it’s funny how you can’t even get you’re lie right. But that’s what you guys are liars. Also Monday was a holiday and your salesman even said he wasn’t gonna be in because he scheduled it off, that it was good for one week not to rush lol. Place is a joke
Tim Geney was the perfect salesman. We were undecided in what we wanted for a car. Tim had us drive 4 different models to find that an F-150 was the perfect choice. We love our new truck.
I worked With Tim and Jason and they were amazing! I was a first time buyer and was thoroughly impressed with how quick they were to get me in and how quick the process was of getting my new vehicle! I always recommend them to anyone I know that is looking for a vehicle! They are the best around!
When I was looking for a brand new car back in 2014 I was set up with Will Walton. He is an phenomenal sales man and excellent to work with. He answered all my question and got me the car I wanted. Then I purchased my second car through him last July and then in March he sold my dad a car. He has always been very helpful and easy to work with when I had issues with my cars and he would make sure the work got fixed and he would make sure I was taken care of. If any one is looking for a car I would highly recommend Will Walton..
Cannot say enough good things about Jason And Zachary Cardis and the team at Harold Zeigler Ford in Lowell. Knowledgeable, Caring, Efficient. Answered calls on his day off, made sure we understood everything. Wonderful Experience
The team at Harold Zeigler Ford in Lowell provided fast, friendly service! I felt like a valued customer, and my wife and I were made to feel at ease with all of our questions answered, without trying to sell us anything except what we were there for. I was only there for a few hours, because my first contact took the initiative to ask if Id like to get the pre-approval process going before I even got there. Tim Geney and the rest of the Zeigler team made it fun and easy to buy my new truck. It was my first dealership experience, and it was great! Best set of wheels Ive ever had.
I purchased a car in December from Zeigler in Lowell. I found their sales people to be courteous and professional. They worked hard to find the exact vehicle that I was looking for, bringing vehicles from other dealerships. I started my search with Mike Sweeney and he tag teamed seamlessly with Matt Townsend as we closed the deal when Mike was off for a few days. The service department has been very helpful an professional as well. Outstanding dealership!
Id been playing with the idea of buying a new car for a year when I connected with William Walton at Harold Zeigler of Lowell. He showed me all the cars in their inventory that matched what I was looking for, and walked me through the selection process. He called multiple banks to find the best rate for my needs, and bent over backwards to make sure I had a high quality car with payments I felt comfortable with. I drove away in a brand new, 2014 Ford Focus and have absolutely fallen in love with my new car. I would highly recommend anyone looking for a car to contact Will Walton at Harold Zeigler. Hell take great care of you!
I bought a Subaru Impreza from Zeigler back in September, and I was impressed with how much the salesmen (Miles Garn was the one I worked with) work to find everything you want for your car within your budget. They go above and beyond to connect with you and assist you through each step in the process. I have even gone back to the guys in the service lane are super willing to answer any questions or concerns you have. Zeigler works hard at maintaining good customer relations and has succeeded. I recommend anyone I know looking for a car new or used to Harold Ford Zeigler in Lowell.
I think the salesman was the most impressive part of my experienceat Zeigler. Considering he is pretty young (OK, Im old) Miles Garn wasknowledgeable, patient and as it turns out very honest in his dealings with us.At the beginning of the sale, when asked if there were two keys to the vehicle.he said he only saw one. However he took some extra time to find the originalfolder and paperwork and secured that second key! Probably saved us $75!I would not hesitate to recommend him in the future!
I bought my 1st Ford vehicle from Lowell. A used 2016 F-150. Will Walton walked me through the entire process and helped me way more than I ever thought a dealer would. I live 150 miles away and he had the truck detailed, dropped off at my front door with a full tank. I couldn’t have been happier with Will. I will recommend him and Zeigler Ford to anyone interested in a vehicle.
Best deal and service you can get anywhereWhile shopping on-line for a new car, I found exactly what I wanted at Harold Zeigler Ford in Lowell. I got a call from Matt Flanagan within minutes. I went right over to test drive the car and it was sitting at the front door waiting when I got there. I loved it and after the test drive, I signed the paperwork and drove it home. I got an incredible deal and was totally impressed with Matts professionalism and knowledge. I will go back to Matt from now on. The best salesman I ever worked with!
We just bought a 2016 Ford Flex this weekend and had the best car buying experience we have ever had. It was simple, easy, fast and our sales guy, Cody Kloostra, was AWESOME! We HIGHLY recommend you get in touch with him for your next car buying adventure! We could not believe how smooth the entire process was! All within a couple hours or so, we had our old vehicle appraised, traded in AND we drove home our new car at close! My husband and I HIGHLY recommend Cody and HZ Lowell! Thank you! - Dan and Natasha
I have purchased two cars from Harold Zeigler Ford. Tim Geney, aka Kramer made buying a new car fun! He found me exactly what I wanted in no time and he continues to impress post purchase. I couldnt have asked for a better sales experience.
Had a great experience working with Will Walton at Zeigler Ford in Lowell! He made sure that I got the car I loved at the best price, and made it so convenient! Would highly recommend to anyone in West Michigan searching for a new car.
From the very beginning stages of our new car purchase Harold Ziegler Ford of Lowell rose to the top. I emailed from their website at 11:30pm on a Thursday and within 15 minutes I received a response from a real person letting me know that they would reach out with the requested information as soon as the dealership opened the next day. They definitely kept their word, but managed to do so in a low pressure way. I had not provided my phone number, and preferred that they email me. They never asked for a phone number and responded to 6 or 7 emails without hesitation. I had also emailed a different dealership about the exact same type of vehicle and they would not give me any information without providing them with a phone number to reach me at. We were set up with a sales rep and a test drive at 9:30am on a Saturday. When we arrived our vehicle was out front and ready to go! My husband and I had wanted to test drive a few different vehicles, but hadn’t told them that in any of our conversations I I was nervous that it would be a problem. Chris Cisler was our sales rep and he was more than happy to make that happen. We never felt rushed, and felt like we could have driven 10 different cars if we wanted to. He encouraged us to take our time on the test drive and to enjoy it! We didn’t end of liking the vehicle that we had set up initially (no fault of the dealership) but fell in love with the second one that we tried. Chris was very knowledgeable on the Jeep that we had chosen and put all the steps into place to process our trade in, check on the recall that was listed (which had already been fixed prior to them listing it for sale) and began the financing process. Everything was very smooth and extremely simple. The finance manager Skip was quick and efficient and didn’t try to over sell. We brought the Jeep home that same day and already received a personal phone call from Chris making sure we were enjoying our new purchase, and to make sure that we didn’t have any questions or concerns. It’s definitely worth going through their dealership for you next car purchase!
My last two vehicle purchases have been through HZ Lowell and Chris Cisler. Chris has been so helpful in fulfilling my needs and wants and making sure all have been done in a quick time frame. I have felt comfortable with both purchases and felt like my needs were considered more than the dealership just trying to make a sale. His quick responses and fast deliveries have made me feel like a priority customer every time. I have loved the no-fuss, straight to the point type of service I have received from him. I would recommend Chris to anyone purchasing a car. I also have been very happy with the turnaround time for deliveries. My cars and paperwork have all been delivered personally to me without ever having to step foot into the dealership. Even my test drive! The service I have received from Chris has been exemplary! I will definitely be back for car #3 in the future!
Even though I purchased my vehicle from here (Kirk Weiss was great to work with), I will no longer return to get it serviced at this location.They overcharge, try to coerce you into buying products that are not needed or overdue (tires), and implied that a labor fee for a lighting issue would be added onto my bill. It took another dealership literally 45 seconds to fix.Keller Ford did an outstanding job in half of the time, for a cheaper price, with no “up-selling” by their service managers. I highly recommend going there (or any dealership other than Zeigler Lowell) for routine service.
Thank you Chris Cisler for getting us our dream car! We couldnt love our 2016 Explorer anymore. He went above and beyond to find us the one vehicle in existence that had everything we wanted. He was endlessly patient, and very flexible. He didnt mind that we had to bring our baby with us to his office either. :) Great team, highly recommend!2019 Update: We bought another Explorer from Chris at Zeigler Ford and had another great experience! We recommend both Ford and this particular dealership to anyone looking for a new vehicle. Thanks again!
Found a car I was interested in via an online search. After working with Will Walton over the phone, he alleviated my concerns and made it worth the 6+ hour drive to purchase! He also worked with us to get our service performed on our primary vehicle in which we made the trip. Will was outstanding in explaining the steps for an out-of-state purchase and I am well pleased with the experience.
I had a great experience working with Harold Zeigler. I found the vehicle I was interested in on their website, went in to look at it, and purchased the vehicle a few days later. Steve Gilbert helped to make the process of buying my first car seamless and was very thorough in explaining everything. I would definitely recommend this dealership to friends/ family and would come back here in the future.
Tim Geney at Zeigler Ford is a great salesperson to work with. He made sure my recent car-leasing experience was stress free from start to finish. I live about 60 miles from Lowell and could not make it to the dealership during normal business hours to test drive a car, so Tim brought the car to me! He spent a substantial amount of time helping me consider all of the available options and was able to get me the exact car I wanted almost immediately. Tim truly cares about whether customers end up with the right vehicle, and I highly recommend him.
My wife and I decided we wanted to trade in our 2013 Chrysler 200 Hardtop Convertible. We had settled on looking for a low mileage 2019 Mustang EcoBoost Premium. After several weeks of searching the internet, a Black 2019 Mustang showed up at Ziegler Ford of Lowell that seemed to fit our checklist. We first reached out to the dealership via their website one evening. We received an e-mail response within ten minutes. After a series of e-mails back and forth, we sent insurance and registration information, and began some preliminary loan application information. We set a date to go to the dealership to meet with Chris Cisler. Chris greeted us and gave us a tour of the Mustang. We took a test drive and were sold. The entire staff with whom we met were very professional and helpful. Chris made this new purchase a quick and very enjoyable experience.
After looking for new tires for my F150 at several dedicated tire shops I called Ziegler as I needed and oil change anyway. They beat the price of others and were able to schedule it at a convenient time. They had everything done as promised and George helped me with a rebate as well. Ziegler has been excellent to work with every time. I highly recommend the team at Ziegler Ford!
Great experience with this dealership! You must request to work with Corey!! He went well out of his way to make sure I was satisfied with the car before I bought it. He exhibits great customer service, and I left with a new car. The service manager was also great to work with. Thanks guys!
I bought my first vehicle there in December and had a great experience. Mike Romence was a knowledgeable salesman and a joy to work with. I will be visiting Ziegler Ford in Lowell to talk to Mike first when looking for my next truck without a doubt. Ill just say they make things right when they need to be.
I recently had the privilege of working with Will Walton at Ziegler Ford in Lowell. He did a great job of anticipating our needs, was patient with us and went above and beyond the call of duty with information. One thing that really stood out was as we were preparing to leave the lot with our newly purchased vehicle, he got in the back seat and reviewed all of the bells and whistles on the dash board so we were comfortable with our basic knowledge. I was very impressed with Will and highly recommend him.
We recently started shopping for a specific car with hard to find details. Found something very close to our wish list at Harold Zeigler in Lowell and decided to take a look. Evan Randall greeted us at the door, very friendly and so helpful. Loved the car but really needed the embroidered seats. He went out of his way to make that happen for us! We so appreciated his help and his genuine friendly attitude. We would recommend Evan to anyone that is car shopping! Thanks Much - The Germans
Will Walton is the best car sale person that I have ever had the pleasure of working with. He went out of his way to make sure my experience was outstanding. I saw the car I eventually bought on-line. I contacted the dealership and within 15 minutes I got a call from Will. Will set-up a test drive for later that day. Thirty minutes after the ride I walked out of the dealership with a new car. Will had my car new car detailed and delivered to my house forty miles away the very next day with a full tank of gas. He is awesome!
I had one of the best car buying experiences of my life this past week at Zeigler Ford in Lowell, MI. I had just been to a different dealer for a test drive and was throughally unimpressed. I remembered seeing a 2012 Ford Focus online. I called Zeigler Ford to see if it was still available. They transferred my call to Will Walton. He assured me the car was on the lot and he instantly had a working knowledge of the car. I asked to come for a test drive and told him I was about 30 minutes away. When I arrived Will had already warmed up the car and had it parked right in front of the dealership so I would not have to walk around in the cold looking for it. The test drive went great. I knew this was the car I wanted, great mileage, in great shape, and an amazing price. Over the next few days Will and I stayed in contact as they made sure the car was cleaned, filled with gas, had new wiper plades, and that everything was in working order. When I arrived at the dealership to sign papers and pick up the car he had it parked in the garage, cleaned and ready for my life’s adventure. It was truly an amazing experience and well worth the two hour drive from home. It felt great to buy a car from such a great person. Next time you are in the market for a car Will Walton is the guy to see!
Very friendly quick service! Will Walton - Superstar! Will Walton of Zeigler Ford in Powell is amazing. My car needed some scheduled maintenance that was taking longer than expected, he stepped up and loaned me his own vehicle. Very friendly and easy to work with!
We could not be happier with our decision to stop by Zeigler Ford of Lowell. Bill Meier is a laid back, knowledgeable salesman who was a pleasure to work with. Matt and Will, you rock as well and thank you for the Mt. Dew(s) :) ;) :)
My wife and I were searching for a new Ford F150. We found Zeigler Ford on the Web. We searched there inventory on line and found very good prices and the exact truck we were looking for. We traveled to the Dealership And met our salesman Matt Flanagan. Matt impressed us with his knowledge and expertise. We got a great deal! We purchased our new F150 xlt and couldnt be happier!The whole experience with all the professionals at Zeigler Ford of Lowell MI.Was excellent!
I cant stand most car dealerships. Typically you get no transparency, have to play games to get pricing, and have to waste hours upon hours to finalize everything. My experience with Miles and the entire staff at Zeigler Ford was different. Friendly, patient, honest. They didnt play games and I was in and out in no time! Ive already recommended them and I will buy from them again.
I recently bought a used car from Chris Cisler at Zeigler and could not be more pleased with my experience with him and the whole dealership. We knew we were in good hands and it was very personal service, and he even made it fun! Unlike any other car dealer Ive worked with where you feel like just another buyer. I would highly recommend Chris and Zeigler!
These are good people. Will Walton was my salesperson and he kept working until he found a way to make the deal work on a used vehicle I had my eye on. Will and the other folks I dealt with were very professional. I received prompt communication via email, phone and text as appropriate. The finance manager went over the various aftermarket products in a no-pressure, straightforward manner. He explained everything but did not try to twist my arm in to purchasing any of these products or services.Overall, a first-rate experience buying a vehicle here. Everything about the transaction was handled in a professional, efficient, organized manner.I was glad to be able to find a car at a local dealership. The folks at Harold Zeigler worked hard to earn my business.
My situation was a bit unique as Im a 100% disabled veteran that stopped working 9 months ago. Needless to say, my credit was decimated while I was waiting for the VA and Social Security to begin disability payments. I was very skeptical that I would be able to get financed for anything. I really needed a different vehicle as my van was about to die. I started my vehicle search through USAA car buying service who recommended Harold Ziegler Lowell. Steve Gilbert was the sales associate who contacted me from the dealership. I had already looked through their inventory online and had a truck picked out that I wanted to test drive. Long story short, I fell in love with the truck but was still very skeptical about financing. Jason from their Finance department and Steve both worked some serious magic and were able to find me and my wife a lender who would work with us despite our negative credit. We even got a very reasonable interest rate! The whole buying process took about a week as finding a lender took a bit, but through out the whole process, Steve and Jason kept us in the loop and informed. I couldnt ask for better service and quality of customer care. I made an hour drive to work with these guys and it was totally worth it. No pressure, 100% up front and honest, high integrity, and overall awesome are only a few ways to describe HZ Lowell. There are not enough positive adjectives in the English language to adequately describe how awesome this dealership and their staff are! I will definitely be buying another vehicle from Steve Gilbert again in the future. I recommend anyone reading this to please give them a call! You wont be disappointed! Thank you Steve, Jason, and HZ Lowell!
I would like to thank Mr. Tim Geney for selling me my first car, a 2010 Focus. Tim made it fun and exciting to find my new car. He truly worked hard to find a car that was right for me and fit my budget. Since I do not live close to Lowell, he even went as far as to having my car delivered to my house! Tim is so extremely helpful in anything you could ask, hes a great salesman. He made me comfortable and relaxed about buying my first car. I absolutely love my car, and I am so thankful I had an excellent salesman to sell me it. I would suggest Tim to anyone looking for their dream car.
Friendly sales people. They ordered my parts Friday and had them for me on Monday. Friendly call to let me know also.
My experience at zeigler Ford was amazing. Matt Flanagan handled any and all questions and concern immediately and with grace. I cant wait for my next car buying experience and you better belive it will be with Mr flannagan at zeigler.
Recently purchased two vehicles from zeigler ford and it was the best experience I have had at any car dealership. Our salesman Mike Sweeney was very professional, and knowledgeable of every vehicle we considered buying. He helped us compare vehicles and prices, different financing options even color so that we didnt have any regrets about our purchase. Mr. Sweeney went above and beyond what anybody could ever ask for in a salesman. My husband and I would and have recommended anyone in the market for a new or used vehicle to Mike Sweeney at Harold Zeigler Ford of Lowell Michigan.
I drove a couple hours to come here for a Fusion, decent experience purchasing the car. Sales staff we dealt with was friendly enough. They however did not have a second key. They would send it in the mail when they found it Obviously I knew this wasnt going to happen, due to the nature of car salesmen. I followed up a couple times in the two weeks after, just in case they actually did have it. Lots of let me check and other expected things and unreturned calls. Now theres just no response. Not unexpected, as used car salesmen are obviously the bottom of the barrel as far as sales goes, so following up seems a struggle for most. My wifes lease is up here shortly and will definitely buying the next car elsewhere.
Collin Ulvund made buying my first car a smooth process! He was super helpful and answered all of my questions, didnt go over my budget, and honestly found me a really awesome car that fits all of my needs and was a GREAT deal, being a 2014 Ford Escape with under 25,000 miles. I definitely will come back, and refer friends to this dealership! Super helpful, relaxed and fun! Thank you!!!
I recently purchased a Ford Fusion and the experience couldnt have been better. Matt Thomas and his staff were professional and courteous and made the entire buying process easy and simple. I will certainly keep the great folks at Harold Zeigler Ford Lowell in mind for my next vehicle.
I recently purchased a 2012 Ford Fusion from Mike Sweeney at H Zeigler Lowell. It was the most pleasant experience I have ever had buying a car. The staff was very helpful and made sure that we had the options we wanted before we left the store for the two and a half hour drive back to Ohio. A long drive but well worth the trip. I would recommend anyone shopping for a new or used car to see Mike personally.
Lied to by parts guy. Part on hand but parts service knowingly sold to another customer out from under the shop I work at.
I have secured several vehicles from Will. Not only did he help me get the best vehicle for my dollar his follow up and service has been great!
My recent buying experience with Tim Geney at Harold Zeigler was above and beyond what I would expect when purchasing a new vehicle. You can tell that he actually cares about what he does and about finding the right vehicle that fits your needs, which you dont find very often from a salesperson in any industry. He was adamant about bringing the truck to my house, even after I told him that I would drive to the dealership to come see it. I will be doing business with Zeigler again, and most importantly with Tim. Great experience!
Wow! Hands down THE BEST car buying experience Ive ever had, and we owe it all to Steve Gilbert. From the moment we pulled on the lot, Steve was up-front with us, never- ever pushy, and we never felt like he was trying to take advantage of us or our situation. I even thanked him for not being the typical sales guy... seriously guys, you would have never guessed he works on commission! We felt as if we had known him forever, and should have been sitting there having a beer with him!We drove 100 miles to check out a specific truck, not really thinking we would be leaving the same day with it, but they were quick and made it work for us! (I dont recall the guys name who did our paper work but he was equally great, and very efficient!) For being a small town dealer, they are very competitive which really benefits the customer. They blew our large city dealership we had looked at before out of the water with pricing and trade in values.Our next vehicle, without a doubt, will be coming from Steve Gilbert at Harold Zeigler Ford of Lowell!
Tim Geney, a salesperson I believe went up and beyond his call of duty. On Wednesday April 7th at 7:55 pm, five minutes before closing he took a call from me. I had issues with my 2019 Ford Fusion, he listened, made calls to his service manager and kept calls going even as he was driving home ! He has made follow up phone calls to check up also. That in my book is a 10 out of 10 !
Kirk Weiss was a great help in this long process. The process was quick and went very smoothly. He helped not only test drive the car I went in for but gave other options and worked with my time.
My car buying experience with Harold Zeigler Ford of Lowell was excellent primarily because of their salesman, Chris Cisler. The automobile buying process can quite often be challenging. We all know that. All of us are hoping for a warm welcome, someone who listens, accurate information, a fair price, and responsive communication. When this happens the buying process adds a lot of smiles to all of the other new car pleasures.All of my expectations were met by Chris Cisler and HZF of Lowell. I would highly recommend this dealership and Chris. Enjoy your next ride!
Huge thank you to Miles! He went above and beyond to get my the exact Dodge Durango that I wanted! Also thank you to Jason for helping make this sale happen. I would recommend them to anyone. They have a huge selection to choose from and the best staff!
We had a very good experience at HZ Lowell and working with Will Walton. He was very professional during our meeting and also went above and beyond helping us work through some issues. Will has also still been very responsive to questions that we have had since the purchase of our vehicles. I would definitely recommend working with Will in the future.
I went to a few Ford dealerships in the GR area before I went to HZ of Lowell - HZLowell was by far the best. Will Walton did not make me feel like I was being scammed, which is the way I felt at the other dealerships. Will was straightforward and made my first car purchase a great experience. HZ Lowell also had the most selection and lowest prices of used cars that I had seen in my many weeks of research.
Bought my Jeep Grand Cherokee here from Matt Flanagan who did an incredible job finding the exact vehicle I wanted and sent me out the door without any buyers regret. Over the past year, I have continued to service my vehicle here for regular oil changes, etc. and I have always been confident with their services!
My wife and I recently moved from California to Michigan, so this was our first vehicle purchase since making the transition. Our salesman, Matt Thomas was very friendly and professional, helping us every step of the way. We would highly recommend Ford of Lowell to anyone looking for a good, professional dealer.
Chris Cisler,It has only been 5 days of driving our 2013 Ford Escape and I cannot tell you how much we are enjoying it not to mention all the compliments and head turning we are getting. I wanted to personally write a review to say thanks for doing an outstanding job for us. You went above and beyond to figure out how to get us in the vehicle and the color we wanted in a timely manner. You also made the whole purchasing process for us a breeze !!! I hope you had a great month in sales and we were glad to be part of it. Also many thanks to Jason for understanding our situation and striving for the best financing possible. Ziegler of Lowell is top notch in my book.P.S. We found out that the car was only 18 days old when we got it, that is amazing !
I just purchased a 2011 Toyota Camry from Mike Romence. This was my first experience with buying a car from a dealership and to be honest I was dreading the process. That feeling quickly went away after I began working with Mike. He was very patient, professional, and not at all pushy.If any friends or family are in the market for a car Ill be recommending Mike.Thanks Mike! Im loving my car.
We recently bought a 2014 Ford Edge. Will W. at Zeigler Ford was awesome. He was patient with our questions, gave us time to discuss things and most of all was a true gentlemen with my wife which goes a long way with buying a car. We have driven out of dealerships before because the salesperson was disrespectful to my wife.Will also gave us time. We came on a Tuesday, I had surgery on Wednesday and held the car and things for us till Thursday.Will is truely an amazing guy. He even called to check on how I was doing.See Will at Zeigler Ford in Lowell, MI, Tell I sent youDave L
We recently purchased a car from Zeigler Ford of Lowell and were very pleased with our experience. Will Walton did everything he could to make sure that we found the vehicle that was best for us. Will was beyond helpful and made car shopping very easy! We would definitely recommend Zeigler Ford of Lowell and Will Walton to anyone who is looking for a vehicle!
I just purchased a Fusion today. With the help of Matt Flanagan as my sales consultant, the entire process went smooth and easy. He went above and beyond in his research to find exactly the vehicle I wanted. He was extremely knowledgeable and honest. I couldnt be happier with my experience at the Harold Zeigler Ford in Lowell. Thank you for all of your help and extra time, Matt!
This was my first experience buying a new car, and Im thankful I chose this dealership. I was helped by Will Walton, who took the work and stress of it all off my shoulders entirely, and was very professional and helpful. I had an excellent experience here; everyone I worked with was helpful, efficient, and exceptionally friendly. This is a very customer-centered place, and I would recommend it to anyone.
Fast friendly professional service. They even had my car driven from another dealership because this one is closer to me.
I recently bought an Edge from Kirk Weiss. I was very particular about what I was looking for and so it was a lengthy process. Kirk was patient with me and never stopped looking to find the right fit for me. A beautiful Electric Spice colored Edge came in and Kirk sent me pictures right away. I was in love! From there, Kirk made the car buying process extremely easy and between him and Matt Flanagan I was out of the dealership and driving my new-to-me Edge in no time!! When the time comes for my next vehicle, I wont hesitate to go visit Kirk and guys at Harold Ziegler in Lowell again!
Harold Zeigler Ford Lowell - Steve GilbertI have been chasing down an 2015 F150 for quite awhile here in Columbus, OH. I could not find what I wanted, I expanded my search and came across my dream truck from Harold Zeigler Ford Lowell, in MI ( With more features and for a better price then many places around me I might add ). I contacted them promptly and had the pleasure of working with Steve Gilbert. This would be my first out of state vehicle purchase so I had many questions about how that would work, or if it was even possible. Steve helped me throughout my entire purchase experience. Within a day my paperwork was done and the trucked was locked in as mine, waiting for me to make the drive up in person to pick it up. ( this was a huge peace of mind ) Next thing you know, we are pulling into the dealership and there is my truck, backed in, front and center waiting for me! A few quick final signatures and thats that. Simple. Steve Gilbert and Harold Zeigler Ford Lowell could not have made it any easier for me. Great, great, experience.
Evan Randall was our sales associate when we purchased a truck at this dealership. He took great time and care to address all our questions to find the truck we absolutely love!! We would highly recommend Evan for any vehicle purchase. He is very professional, knowledgeable, efficient and very courteous. Go see Evan at this dealership!!!
Horrible service. I’ve called 4 separate times trying to reach the finance department and I haven’t gotten a call back. Even talked to Bill there and he took my info and never had someone reach out. Never do business with these guys. They sell you the car and forget about you.
I purchased a 2020 ford fusion. I started at another Ford dealer and couldnt get a trade worked out went to Harold Zeigler, arrived at 5:15, they closed @6 they stayed till 8:00 and I left with my new fusion. Evan Randall was great to work with
Steve Gilbert at Zeigler Ford of Lowell was very easy to work with on the purchase of my new Focus. As this was the first NEW car I had ever bought, it was not a trivial event for me. However, Steve made me feel very comfortable throughout the whole process!Thanks again Steve!
First purchase at Lowell Ziegler Ford, with first sale for sales person Evan Randall!!I called after a friend showed me a truck they had on their web site.Spoke with Evan..Arrived Thursday nite, bought the vehicle, picked it up Saturday..Returned to have a cap added to the truck.What a great experience even got to cut Evans tie, as first sale.If your looking for a vehicle, Evan is the salesperson, whom will listen and provide options...for the vehicle of your choice.Every department was helpful and great to work with.Its worth the drive, to do business with this dealership and Evan!!!THANKS LOWELL ZIEGLER FORD!!! & EVAN!!!
We purchased a Buick Encore from salesman Bill Meier at Zeigler Ford. He was very efficient, courteous, and personable. He worked with us to get us done and out the door in minimum time with all the paperwork finished.
I loved my experience at HZ Ford of Lowell! Everything went extremely smoothly. I fell in love with my car the minute I saw it! Everyone was super nice and made my first time buying a car a breeze. Would definitely recommend anyone getting a car to come here!
We had a fantastic experience at Zeigler in Lowell. They have a great staff and Mike did an awesome job helping us with our new car. We never felt pressured and all of our questions were answered. We will definitely be back!
We purchased a Ford Explorer from Zeigler in Lowell and gad a fantastic sales experience. Miles Garn made the difference, in fact, I don’t think we would gave bought the car from anyone else
Last year, I learned that Harold Zeigler Ford was only going to be allocated one (1) 2016 GT350 Mustang. Having purchased a 2014 Ford Edge from Will Walton, I asked him to help me buy that one car. He worked miracles and I ended up receiving delivery of the car on November 20, 2015. It was like a dream come true for me, as I have wanted a high performance Mustang for many, many years. The GT350 is an incredible car!The day I took delivery convinced me, once again, that dealing with a dealership like Harold Zeigler Ford in Lowell is definitely the way to go. They treated me like family (unlike the treatment Ive received at mega dealers elsewhere). From start to finish, Will Walton was great to deal with, and kept me informed along the way. When you call or stop by Harold Zeigler... do yourself a favor. Ask for Will!
Bill Meier did a nice job of answering questions, providing options and understanding what I was looking for in a vehicle. He listened carefully and created lease and finance options that were easy to understand.
I started my search for a new vehicle about a month before I actually bought my brand new Ford Edge. The FIRST place I went was to Harold Zeigler Ford and was greeted by MATT FLANAGAN. He put me in an AWESOME Ford Edge to test drive. I continued my search and test drove numerous other vehicles, all makes and models, at several other dealerships. Ultimately, I ended up right back where I started! Thanks to Matts knowledge and EXCELLENT service, I drove off with the Edge of my dreams! He was professional, polite, knowledgable, friendly, and just a great guy! He listened patiently to my list of must haves in a vehicle and knew exactly how to direct me. When my husband is ready for a new truck, well DEFINITELY return to Matt at Zeigler Ford!
I checked with a few dealerships looking for a Ford Fusion when I finally talked to Timmy Geney at Harold Zeigler in October 2014. Within a week he had me set with my dream car for the best price I could find. He was awesome with me then and has continued to be to this day by helping me with a number of issues ranging from my extended warranty to my keyless access code! I was a little nervous since it was my first time buying a new car but they made it an easy process and I could not be happier with the service or my car. I will definitely be coming back for future purchases.
Maybe don’t show a vehicle for sale online if you’re not able to sell it for another 4 months or 4,000 miles. Waste of time.Edit- While I understand it’s part of that program. It would just be nice if you had that disclaimer on your site noting that the vehicle that is for sale is not actually for sale until a certain point.
I had a great experience at Zeigler Ford of Lowell, mostly due to the fact that I dealt with Matt Flanagan. He found the 2016 Edge I was looking for at a great price along with a great trade in value for my 2011 Edge. I drove away knowing I had gotten a very good value---and it was easy and fast!
Matt Flanagan of Harold Zeigler Ford in Lowell, MI was very helpful when we were looking for our new vehicle. He was patient and honest when answering our questions. When we finally found the right vehicle, he had it brought from another Ziegler dealership so that we wouldnt have to make the drive. Thanks, Matt! We love our Edge!
Reached out to Chris Cisler yesterday morning regarding a used Ford Edge that just showed up on their website. Chris did everything possible to make sure I was taken care of. He was even able to find me lower interest rates to help with my payments. I reached out first thing in the morning and was driving my new car home later that afternoon. Really appreciate all you did Chris and thank you Zeigler Ford of Lowell.
We have purchased (2) vehicles from Mike Sweeney at H. Zeigler Ford and have had nothing but great success. Mike worked with us to get the vehicles we needed, on time and with all the equipment asked for. I would flood his office with customers if I could as he works hard for you and has a good time as he works. Next time in, just tell Mike that Bill sent you. Good job again Mike.
Mike helped me out of buying a Jeep which I was dead set on. Instead, I bought a Ford Escape with many more features and a much better service plan. The whole team was very friendly while I was in the show room and Jason helped get us the best rate possible. Very helpful and friendly experience. I am a girl that hates salesman and I would go back any day! Thank you Harold Zeigler!!
I had an excellent sales experience with Matt Flanagan. He was friendly, knowledgeable and put in a great effort to find the car I was looking for (Im rather picky and what I was after wasnt in their inventory at the time). If youre in the market for a new or used vehicle, you should definitely give Matt a call!
I bought a used 2013 Ford Focus from this dealership and had multiple problems dealing with their customer service. They sold me an extended warranty and a Zurich Shield plan claiming it included a yearly interior/exterior detailing for two years, then backtracked on this claim when I requested the service six months later.I also had a warranty repair on my transmission they refused to work on. Customer service repeatedly cancelled my appointment, forcing me reschedule multiple times. When they finally saw my car I was told there was nothing wrong and there was nothing they could do.It just so happens that Ford issued a recall a few months later for my exact issue. I took my car to Fox Ford in Grand Rapids and it was fixed in a few days. Whatever confidence I had left in Harold Zeigler was completely gone.We have since bought two more cars from Fox in Grand Rapids with zero issues.
Will my salesman made buying a used car fun. I live in Marquette. 7 hours from Lowell. Everyone was very accommodating. I bought the car on line & they deliver to my husband in Holland. I searched throughout Michigan, Wisconsin & the Chicago area. Best
I had a great experience at Zeigler in Lowel. Tim Geney was of great help in choosing our Ford Explorer. I would most definitely recommend both the business and Tims services.
Was planning on going to another ford dealership but I think it was meant to be that I ended up here. I bought the car of my dreams!! Will Walton and the financial staff at Zeigler ford in Lowell were amazing! They answered all my questions and concerns! They didnt pressure me or continue to ask if I was gonna buy it or what. Will return for further purchases even though we live 3 hours away!
The only place you need to go if you are looking for a vehicle! I was pleasantly surprised by how great they are. Mike was very helpful and honest. Patient and understanding to what I was needing. He took care of everything and then Skip in finance was equally as great to work with! The best car buying experience Ive ever had. I highly recommend hz!!
If youre looking for a new or used vehicle, call Matt Flanagan!!! I recently leased a new 2015 Fusion and Matt was my sales consultant. He was clearly familiar with the Ford lineup and had a thorough understanding of the different features available. Matt was patient and took the time to answer my questions and guide me through the process of finding the perfect car for me. I did not feel rushed or hustled working with Matt. I knew his primary objective was to make sure I left a fully satisfied customer. I highly recommend this dealership and if youre in the market for a vehicle, call Matt Flanagan and make an appointment today!!
My experience with Zeigler Ford started off really good, got a little shakey and then finished with an fantastic experience. My salesperson Steve Gilbert responded to my email and questions quickly and honestly. It was VERY refreshing to have a salesperson give you an off the lot quote with no hassle and no pressure on their end. I really felt like Steve respected me and my time.We made arrangements to test drive the car prior to purchasing. My husband and I started driving the 97 miles to the lot and we were half way there then Steve called to tell us that the vehicle we were interested in was sold without his knowledge by another salesperson. Needless to say I was very disappointed and very upset. While Steve apologized profusely and remained professional - even though I probably wasnt very cordial with him during that call! - it didnt fix the fact that the vehicle we wanted was gone.However, two days later I got a voicemail from Steve who again apologized for what happened at the beginning of the week. He had good news for us this time though - the buyer from Tuesday afternoon had flaked out over the monthly payments and wasnt taking possession of the vehicle! This meant it was available and he wanted to us to have first crack at it and that he was holding the keys in his desk until I called back. In all honesty, I was still upset at the miscommunication and the initial selling of the vehicle so I almost didnt call him back.I am glad I did though. Steve and his team were able to turn a dissatisfied customer into a highly satisfied customer. When we pulled into the lot shortly after 7pm Steve was waiting with the vehicle freshly washed and air conditioning running. He gave us the keys and said see you in a little while. I absolutely love it when the salespeople let you take the vehicle without them riding in the back seat - it makes it a much more comfortable test drive experience! The car rode great and Steve waited patiently while my husband and I checked out every little detail of the vehicle. During our inspection, Steve was very personable and super no pressure - not only was it nice to encounter a no pressure salesman, but he was a fellow CMU grad as well - Fire Up Chips!My husband and I decided to buy the Ford Escape and Steve and Jason Cordis in financing made the paperwork portion easy and seamless - they understood that our coming down Thursday evening was spur of the moment and allowed me to mail in my down payment! Not only did they give us the price we negotiated earlier in the week, but they honored their $100 online coupon and fulfilled my request of driving off the lot with a full tank of gas to help make up for the no so great experience earlier in the week. They were also able to find financing that beat my preapprove PNC check ready loan interest rate by a quarter percent helping me save a little bit more money and lowering my monthly payments. There were also a few, very minor, detailing items they fixed prior to use driving off the lot which were handled by Brad in the detailing department with ease and professionalism.Overall, Steve, Jason and Brad all made the car buying experience a great one. Ive been in contact with many, many dealerships over the last two months and by far, Zeigler Ford has been not only the best priced and least pressuring, but I felt like they were very honest and I appreciate that they detail and check out their cars prior to putting them on the car lot. Ive looked at dozens of car faxes from various dealerships across MI in the past two months and Zeigler Ford has been the ONLY one who has listed any repairs and work done to the cars prior to sales - from replacing brakes to changing filters and oil - I feel confident in my purchase from them. Especially since they back their purchases with a free 1 month/1000 mile warranty.Quite honestly, this should really be a Five Star review since they really turned it around!
My complaint with this dealership has more to do with the Service and maintenance department rather than the sales department. Recently, my girlfriends 2014 Ford Focus had an issue where nothing electrical would work in the car, including the key fob to lock and unlock the car. After we jump started the battery, the car did start, but the battery wasnt getting enough of a charge from the engine alone, so we added a battery charger. After running the engine, I went to turn off the car and it began idling very roughly. After some trial and error. along with check engine messages on the console, it seemed to run ok, but we knew of a recall for Focus that described symptoms similar. to what was happening I suggested she take the car to Zeigler to have it looked at before driving it to work. My girlfriend spoke with a mechanic named Joe, who was dismissive to the point of being rude. He insited it was a problem with the battery and wouldnt even consider the issue mentioned in the recall. Joe then told my girlfriend that the earliest she could bring the car in was 3 weeks from that day and the dealership would not provide a courtesy vehicle while her Focus was there. He then told her that he was too busy to talk and so she made the appointment. She called Fox Ford the next day and they said they would take a look at it two days later. I guess Zeigler lost our business.
What can I say about Will Walton that hasnt already been said. What a salesman! He is a young man that any parent would be proud to claim as a son. In 2014 my husband and I purchase a new Ford F150. So far we love it. Will is such an awesome salesperson that last week I had my truck in for routine service and left buying a car. I was just looking as we were in the market for a 2nd vehicle. My husband still is trying to figure out how I went for service and came home having bought a car. I have given his name to others
Went in for a recall on my car and was in and out in less than an hour. Thank you Harold Zeigler for the fast service. Waiting area was very nice they had three kinds of coffee to choose from plus cocoa or tea and cookies. The guys were nice to work with!
Steve Gilbert, highly recommended and looking to other possible dealsin the future, fair and honest. Having had some past complaints withHarold Zeigler, I was not looking to purchase from this dealer. Looks likethey have become a contender to one of the best dealerships I havevisited in years. Fair prices and great people. Customer satisfaction seemsto be top priority. Thanks Steve.
Went to HZ for an 08 fusion I saw online. It was in the exact condition described except for a crank in the windshield caused by an overzealous detail job. My salesman Will Walton was great and worked with me to have the car picked up and the windshield replaced after I bought it the next week free of charge. Would definitely go there again.
Will Walton helped both my sister and aunt find cars after they both had accidents. Each experience was super easy, fast, and a great deal. Everything was clear from the start, there were no surprises and Will made sure everyone left happy.
When I was looking for my first F150 to replace my 1997 Suburban, Will was the guy who make it happen. Friendly, informative, answered all questions up front. He went above and beyond to make the deal happen. Even when we ran into a little hitch in the process, Will was committed to do the right thing and make it right immediately. A stand up guy who does the right thing, now thats a car sales man I can trust. Would highly recommend him to anyone looking for a fair deal. Awesome customer service all the way around.
I get all my service done here. The service department has two guys that really do go out of there way to make sure you have a wonderful experience. Everyone is pretty friendly too and they actually can carry on a conversation. That being said, I feel like I wanna do business here, I dont feel like Im just another number! I feel like family!
Total reviews rating 4.5
199 Reviews for Zeigler Ford of Lowell 2023:
Review №1
2022-05-0905/05/2022 was the day I bought my first car from Zeigler Ford of Lowell, MI! To put it succinctly, I received top class service from an experienced car sales consultant, Tim Geney. His effort, dedication, and concentration was able to guide me through the car buying process. He was there every step of the way, weighing my options with me, never against me. All while carefully considering what I was able to afford; he found me the perfect car and I couldn’t be happier. At Zeigler Ford of Lowell (if the rest of the team is anything like Tim; and I’m sure they are from consulting to finance) you’re in great hands. I will only buy my Ford vehicle from Zeigler Lowell and I surely hope that it’s from Tim Geney.
Review №2
2022-06-04Such a fantastic experience here in Lowell.What a pleasure it was to work with Will Walton. He was very helpful, honest & accommodating while shopping for my new car. He made sure his sales staff was attentive in meeting my needs & answering questions. While spending much time in the Showroom, I’d witnessed Will making sure all of his customers got the attention they needed. Will went over and above to see that not only I was attended to, and completely satisfied with the sales staff, but made sure all others were happy as well, as I was guided through my best car purchase ever!Highly Recommended!!!
Review №3
2022-03-05Found a car here online, went and drove it, and it was what we wanted. Sat down to do the paperwork, and they wanted to add $1500 to the listed price to pay for repairs and maintenance they did while it was at the dealership (it was called prep on the invoice). I feel that if they want to recoup their investments into a vehicle, they should add that to the listed price of the car, not add it in afterwards, as if they are trying to sneak it in. Seems way too dishonest, and will just go to another dealership.
Review №4
2022-05-06I recently purchased my sons first car from this dealership! Everyone was friendly and helpful. I had a great experience with the financial director Corey. He was funny, smart, honest and seemed like a very hard worker. He was super knowledgeable and had answers for all of my questIons. All in all, they’re a great group of guys, besides the car Corey was the best part of my car buying experience!
Review №5
2022-06-04I bought a 2013 Ford Explorer from Will Walton and I absolutely enjoy the vehicle. From the moment I sat down until the end of the sale, Will made me feel like family. Very attention oriented, knowledgeable about Ford and the vehicles he has on the lot, very thorough. To this day, Will continues to be of great service to me and my wife who also bought a vehicle from Will.
Review №6
2022-06-04My wife and I recently purchased a vehicle from Zeigler Ford of Lowell and I would say it was by far the smoothest sale I have had with a vehicle. There is always a little anxiety with the whole process, but Will over saw the entire sale making for a great experience. He runs a great business, very professional with a family feel. Tim actually made the paper work not feel like work We will make the drive from Grand Rapids for our next purchase.
Review №7
2022-06-04Huge shout out to Will Walton at the Lowell location.Not only did he arrange for my specific vehicle I was looking for to arrive on site, he advised his sales staff to be sure that all of our reasonable requests were met. Ive never experienced a more pleasant car purchase in my lifetime. Courteous & kind, and he made sure that all of my expectations were met.Highly recommend Zeigler Ford of Lowell.Be sure to ask for Will if you’d like over the top customer service!
Review №8
2022-04-21Great experience purchasing a new to me 2019 Ford F-150. Bill Meier was great to work with, very personable and knowledgeable. No hassle, no pressure buying experience made the whole process quite enjoyable. I would definitely buy another vehicle from Bill, not to mention he is just plain fun to talk to.
Review №9
2022-05-06I had a great experience buying a 2017 Ford Escape at Zeigler Ford in Lowell. Miles Garn was an excellent salesman and helped me find a vehicle that was the best fit for me without any pressure. Their finance department also works hard to get you the best rate for an auto loan. I would definitely buy from them again!
Review №10
2022-06-06My wife and I purchased a lease at this Zeigler Ford. We worked with Tim Geney and could not have been happier. He was knowledgeable, kind, and took very good care of us throughout the entire process. We will definitely be back to purchase our next vehicle with Tim.