Top Car Rental Agency in Salinas
Enterprise Rent-A-Car
280 Mortensen Ave, Salinas, CA 93905, United States
I had a very good experience at the Enterprise at the airport in Salinas. The car was very nice and clean, and the staff was friendly and efficient. There was very little wait time getting the car or returning it. Because my vehicle was being repaired after an accident, I wasnt sure how long I would need the rental, and the agency was very flexible, allowing me to extend the agreement as needed. I am very pleased with their service.
Searson Body Shop
488 Brunken Ave, Salinas, CA 93901, United States
This is a place where you want to take your vehicle. You can trust it. You can trust the people that your vehicle will be safe, fixed, and clean. They went above and beyond with what what I needed. They treated me so well they waited until I was ready and made it a point to remember me and we're so patient and kind about everything:)! the level of professionalism is great, and simply incredible ( u would think they'd be stressed because of all the work they have and have to do but they aren't or they jus Don't show it n d ok a great job at it becasue they are so calm and nice all the time . They are so professional) and from now on if anything were to ever happen to my car again, and hopefully not . or anybody that I know, I definitely would send them to Searson body shop because there's no other place I would trust. I've heard stories about other shops, and they were scary. I definitely recommend Searson Body Shop .Back to the professionalism and the way that they treated me . I had no worries in the world because every time I spoke to them it's like they had my file right in front of them so I was never on hold on the phone . they always made time for me and my vehicle even when they did not have the time they made the time, literally and I will forever remember that, and I have the upmost respect for these people every single person apart of this team in that place, because they made something I thought was impossible to happen. They made it happen. I can go on into details but I don't think you guys want to read a novel about it but what I will say is I'm grateful to have taken it there and got the service that I did because they went the extra mile and everything came out perfect for my car and for me and I am just so happy that's all I can say. I am extremely happy I took it there. I would definitely recommend this business. I was trying to use the link that was sent to me through car wise but it's not working properly because it just takes me straight to YouTube for some reason gives me a number but I didn't realize I can just come on over to Google and give my review hello lol I've never given a review on Google but I'm glad that I can because Google is helpful for me when I want to see if it's worth using a business so I hope that someone reads this and takes a chance with Searson Body Shop and get the same service that I have gotten. I guarantee you will be happy.
Lifesafer Ignition Interlock Salinas
401 Victor Way #6, Salinas, CA 93901, United States
If I could give this place no stars I would, office staff horrible to work with even the upper management doesn't know what they are doing and have poor customer service skills. Everytime I went they took forever and the techs would just apologize even stating that the office staff can't schedule right. Also they charge for anything even if they do wrong on there part. Finally was finished with this company after 6 months then they decide to charge me and send me to collections for owing them money I actually did not owe. So happy to finally be done with this awful company.
Top other services in Salinas:
Jeanette Nicely - State Farm Insurance Agent
341 Main St, Salinas, CA 93901, United States
I really can't say enough about Lisa and Jeanette. My wife and I have been doing Buisness with this agent for many years now. We are extremely happy with the service and quality insurance our Buisness, rental properties, commercial vehicles and personal property have received. Whenever we have a question or a problem, Lisa always goes out of her way to help day, night or weekends. Your not just a number or policy holder to them. Your very much like family and they do go above and beyond to prove it. We highly recommend Jeanette and Lisa to anyone. Trust us you will never be disappointed ever. Thank you Jeanette and Lisa for everything you do for us?
Evelina Sanchez Allstate Insurance
975 W Alisal St # A, Salinas, CA 93901, United States
Ever since I got my vehicles insured through this office I have been treated respectfully with dignity and kindness I have recommended my family and friends to this office and agent. Evelina Sanchez is a wonderful agent I was hit from behind I called cause to ask a question and Mrs. Sanchez was Concerned that my passengers and I were not injured and if we needed to be seen by a doctor and the accident well she handled that nevertheless well and fast as she has always done
MY Kia
222 Auto Center Cir #200, Salinas, CA 93907, United States
UPDATE (of review below):Over the last two months, I called the dealership multiple times and left my contact information, in order to provide the opportunity to amend the situation. There was no response. I must now conclude this seemingly professional reply to my review was not sincere and rather disingenuous. I would have been happier to just vent and share my experience, than being deceived into believing there might be a resolution after all.---------------------------------------------------------------------------------------------In October 2021 I ordered a 22 Sorento PHEV SX Prestige. I completed the spec selection on the KIA website and emailed a link to the sales associate (Jesse), with whom I also discussed the built thoroughly.About 6 months later, I received the happy news, my car had arrived, only to find out it had been ordered in the wrong color and wrong trim.When I pointed this out, the on-site manager (I believed to be Juana) did not even bother to talk to me in person and relayed to me the dealership always ordered vehicles as specified by the customer. I momentarily contemplated to go to the eye doctor to get checked for color-blindness, but then realized Juana probably did not care if I bought the car or went home unhappy, or both. At a later phone call, while still deciding what to do, she also mentioned other customers were already viewing my vehicle.I understand we are currently in a Sellers market. Making customers feel their business is not valued (even when buying a $50k+ vehicle) and being indifferent to their satisfaction level, might work in this market environment. It will certainly not be helpful when the market shifts in the future, which it inevitably will.I came back a day later and spoke with Eli, a different manager. Eli, at the very least, spoke with me in person, acknowledged the mistake, and offered an apology. As compensation for the mishap, he agreed to match the for-cash offer I had received for my old vehicle at an independent dealership as trade-in value, saving me the hassle of having to deal with two transactions.I ended up taking the vehicle as I did not want to wait another six months. In addition, another of my vehicles had just broken down and needed to be replaced asap. The finance person was great.Before I left, I advised the sales associate to order me the Sorento in the specs I originally wanted and to send me a confirmation. That never happened either. I dont think I will follow up on that and will go elsewhere.PROS- I was able to secure a current vehicle at MSRP- Professional finance transaction.CONS- Unprofessional sales associate, who ordered the wrong color and trim- A manager (Juana), who seemed rather indifferent to my satisfaction as a customer.
Holiday Inn Express & Suites Salinas, an IHG Hotel
195 Kern St, Salinas, CA 93901, United States
The customer service here is horrible.Michelle and Katrina did not look happy to be at work and made no attempts at resolving the issues we had. Upon arrival on Saturday, 8/11 at 4:40pm we were told that the elevators were broken and wouldn't be fixed until Monday becuase they didn't get fixed today. I asked why we weren't notified of this earlier so we could find other accommodations prior to arrive. Katrina said oh I left you a message a while ago. My husband checked his phone, there was a voicemail from her at 4:32pm. First of all check-in time is normally at 3pm So, for her to call us at the time she did, it was rude and meticulous. If we'd known about the elevators we would've canceled and found another accommodations for our anniversary weekend. But it was too late and we already drove 5 hrs with our baby. We checked the surrounding hotels and everyone was booked due to the many events and golf tournament in town this weekend. I asked for compensation, because normally when hotels inconvenience their customers there needs to be compensation. At least, when things go wrong at the other Hilton and Marriott chains that what they do. But, instead of being gracious hosts, Michelle didn't give a hoot and said You can have a snack—a bag of skittles, a bag of popcorn, a peppermint York, and trail mix were the options. Yeah, the HIE needs to retrain their customer service reps on some customer service skills. Michelle put us on the 3rd floor becuase she said that's the only floor with the king-sized bed we booked. Lugging all our luggage and a baby up 3 flights of stairs wasn't fun. When we got to our room, 305, we weren't happy with it and requested a change only to be told sorry we're booked. I thought regardless of whether you're “booked” your parking lot is empty, which means that there are other rooms that you can move us too. But Michelle and Katrina wouldn't do it.So, the issues with the room are:1. The AC/Hearer wasn't working. With a baby in tow, this is a huge problem. Babies are more sensitive to temperature changes and loose body heat easier than adults. In addition, my daughter hates blankets over her. I didn't want her getting sick. Again, the girls at the front desk didn't care.2. Most of the lights in the room weren't working, such as the night stand lights, the loveseat light, the couch light, etc.3. The bathtub had mold in it. Especially, the underside of the soap stand.4. The telephones weren't working. Neither of them! I found that out when I tried calling the front desk. The telephones in the room connected to each other. When I was trying to call the front desk from the phone on the desk, my husband heard me from the phone nest to the bed. It was odd. I had to call the front desk from my cell phone.5. The carpet is disgustingly dirty. My daughter was wearing new socks prior to entering the room; 30 mins later and her sock bottoms were black. I had to wash my sandals and wear them indoors becuase I didn't want to walk barefoot on the carpet. It made me wonder when was the last time this room was cleaned.6. When I requested extra pillows, I was told there was none. I already used the 2 extra pillows in the closet, but needed another 2. This was a first for me—a hotel running out of pillows.7. The electrical outlets aren't properly covered with the electric box exposed. This is a hazard for guests with babies and small children.It took 30mins for maintenance to fit it all, even then I was leery about the ac/heater unit becuase when it was supposedly “fix” it shut off again on us and the maintenance guy had to go restart the breaker again. During this whole time, we got no communication from the maintenance guy or the front desk. We'd requested a room change and was waiting for a response, but we were LITERALLY ignored by the front desk ladies and were stuck in that disgusting room. Overall, we definitely didn't feel like valued customers at all. We won't be coming back to this hotel and we'll inform corporate of the lack of customer service and disgusting hygiene at this place.