Top Truck Rental Agency in Sunnyvale
U-Haul of Sunnyvale
939 E El Camino Real, Sunnyvale, CA 94086, United States
Upon returning rental vehicle, I was two hours late, which I called and let them know i was going to be late, they said no problem, when I returned the vehicle, I was told I eas going to be charged snother whole additional day. But when I received my receipt, the cost breakdown read something completely different than what I was shown the day begore when I picked ip the rental. $19.95 / day rental fee with miliage at $1.09 /mile was what I signed up for. $75.00 / day with $.59 / mile, enviromental fees, taxes, gas, is what I ended up paying for. Two days rental fee should have been $39.90, not $75 for one day. The manager said i would be vharged an additional day for being two hours late upon returning vehicle. He never ssid that when I called to let them know I was going to be late. And then, he did not even charge me for the two days, he charged me for 1 day at an inflated price. I dhould have been able to keep the vehicle another day if I was payjng for an additional day. I dont understsnd where or why I was charged $75 for one day with gas and tax and other charges. I ended up shelling out $100 for a one day rental that was $19.95 per day, for an in town move. Bad communication on the managers part, he dosent care about customers, and it shows. Ripoff!
Enterprise Truck Rental
815 E El Camino Real, Sunnyvale, CA 94087, United States
Best truck rental facility in the South Bay. Laura and Dani were very professional and nice. The trucks are brand new and very clean! They even include a individual Clorox wipe in the cup holder. Will definitely choose enterprise for all my business truck needs in the future. Big Mooney's trucking has a new favorite rental provider.
Top other services in Sunnyvale:
Mike Klein - State Farm Insurance Agent
1052 E El Camino Real, Sunnyvale, CA 94087, United States
I've had home and car insurance with several different companies over the last 50 years. All the major companies basically offer the same coverage. What really makes the difference is the insurance agent who makes sure that you have the protection you need and that you get great service with claims when you need it. Mike Klein is by far the best insurance agent I've ever had. He periodically reviews my policies to make sure I have sufficient coverage without over-selling. But most importantly, when I had auto and home claims, he handled everything quickly and completely—no problems, no delays, no hassles—just great service. Unlike other insurance agents and call centers some friends have dealt with, Mike cares about his clients, not maximizing savings for the company.
AJ Abdelkhalek - State Farm Insurance Agent
146 E Iowa Ave, Sunnyvale, CA 94086, United States
Insurance is just one of those things that always feels like a constant drain of money- constantly paying premiums year after year with no seeming benefit except the peace of mind you will be protected IF something bad were to happen. That peace of mind only comes if you can trust that your agent is competent, knowledgeable, and honest enough to have sold you the right plan best for you and your familys circumstances. AJ is that agent!We have known AJ for nearly 5 years and he has become more like a trusted friend than just an insurance agent. We have several policies with State Farm and it is clear AJ had our best interests in mind when suggesting insurance products. He is extremely knowledgeable about each policy and thoroughly explained how each one works and how having the policy will protect us should the need arise and also how it will help us manage risks in the future [ie disability, liability, etc].He is also very patient answering every what if question and repeating as many times as necessary to ensure we understand the policy and how it could protect our family against a financial loss.He is a family-oriented person and sincerely cares about protecting our family's future as he does with his own family. He believes in the State Farm products he suggests and doesnt sell anything that he doesnt believe will be of great value. We know this because, despite AJs sincerity, we have challenged him many times to prove SFs product is better than the competitors. He always came back with illustrations of the competitor and how SF is a better product [consistently winning top JD Power awards]. He has even shown us his own family insurance policies to back up his beliefs!AJs insatiable curiosity to inquire about everything has given him a broad knowledge base and he is eager to share his wisdom. We have benefitted from all his advice, ranging from where to get the best BBQ to the importance of a Costco membership [which helped us buy our car at a major discount] to getting and maximizing the value of a Whole Life Insurance Policy [helped us use the existing cash value to qualify for a better interest rate on our home loan].AJ is also very reliable. We can count on AJ or team to call us if we are late in paying the premiums so the policy wont lapse. He is also quick to respond to any emails, calls/texts/voicemails despite his extremely busy schedule, which is probably why he is consistently winning the top awards at State Farm. As a top insurance agent, AJ is often able to work directly with the SF corporate office to resolve pressing issues. That respected relationship has benefitted us several times from billing issues to even bringing down the premium of an existing policy due to a better medical qualification for a subsequent policy! I am confident this would not have happened with any other agent that did not have a similar relationship with their Corporate office.Overall, we are really lucky to have found AJ and look forward to many more years of good advice! Thanks AJ!!!
Caliber Collision
904 E Arques Ave, Sunnyvale, CA 94085, United States
Back in August we brought in our Nissan Murano to FCC. The involved repair job took 3 weeks and the service was seamless and smooth. Thats very important during every car repair situation, as its always stressful for car owners.We had an incident where our car incurred some body damage. Nissan Sunnyvale referred us to FCC, so the tow truck driver took us here.After we called our insurance State Farm, they told us that the other 2 FCC locations were on their certified body shop list, but this FCC was not (yet). This location is their newest shop. Even though they are not State Farm certified, State Farm could cover if the shop quotes and meets the insurance adjusters estimate.Throughout the whole process, FCC kept us informed of the State Farm quote process, and were able to keep the repairs within the State Farm estimate, even with a couple of minor adjustments for additional required work throughout the job.At the end everything was fixed smoothly, with very smooth service from State Farm as well without any issues incurred on our side.Danny at FCC was very helpful from FCC and made the experience very calm and the estimates very clear so everything was understood, and all payments were clear between State Farm, FCC, and us.A great experience for us, even though you never look forward to going to an auto body shop.
Avalon Silicon Valley
1257 Lakeside Dr, Sunnyvale, CA 94085, United States
EXPENSIVE, SAFETY CONCERNSLived here several years. Last year rent was raised 20% for some amazing upgrades (sarcasm intended)!!SAFETYCompany informed us of many car break-ins and some apt break-ins. Some years back I attended a meeting where Police told community members that break-ins are higher than city average. I met one woman who was mugged at gunpoint IN THE COMMUNITY (thank goodness only a mugging).Communitys response always seems the same: send a letter clearly crafted by lawyers that essentially says we are not responsible for your safety, and here is a list of things YOU should do to protect yourself. The company has done nothing on security: no basic video cameras; gates are constantly broken; in any case, cars and delivery trucks just follow other cars through the gates. There is supposed to be a security patrol - one of those outside companies which does a drive around every so often, but Ive actually only seen them drive around once. Four years ago the company had a community meeting where they indicated we are reviewing cameras and more advanced security. Four years later and after tens of millions were invested in community renovations to force 20% increases in rent, NOTHING has been done.VALUE PROPOSITIONThe rent of a 1BR I think now averages $2,600, which excludes everything but rent, even trash is extra. The apartment amenities are all designed to look expensive, but are actually lowest quality. Upper units ARE quiet; Ive heard lower units are noisy, but cant confirm this. The complex is next to Hwy-101 and Lawrence Expressway; so, outer units have a lot of street noise 24 hours a day. You basically have to get used to it. Recently there were renovations which were advertised to include wood floors. Turns out its actually is cheap linoleum that looks like wood, is super uncomfortable to walk on, collects dust like crazy (I now have to clean floors every few days) and makes apartments noisier. WIN-WIN!!MANAGEMENTThe general attitude of management is: we are on par with other luxury apartments in the area. If you have concerns, we encourage you to look and compare to other communities. Maintenance is OK, though response time has dropped. Used to be within 24 hours. Now 48-72 hours. Also, they are supposed to wear shoe covers to protect the white carpets. Ive caught them many times not doing this. When I have complained, they say they always wear the booties.Why do I stay?1) My apt is actually quiet, and I have spent a lot of effort to make it into a nice home/refuge2) Hate moving3) I travel so much, it almost doesnt matter4) Compared to local apts in the < $2K range, you do get a bit more space and reasonably quiet apts; though I dont consider these luxury apts5) Bay Area IS a sellers market. Most luxury communities behave the same = slumlords!
The Home Depot
680 Kifer Rd, Sunnyvale, CA 94086, United States
I had very bad experience with the paint department in Sunnyvale Home Depot today.My contractor bought two 1-gallon bottles of paint of the same color. Surprisingly when he finished the first bottle and opened the second one, he found that the colors are actually quite different.He brought the two bottles to the store and checked whats going on. The guy who made the bottle could not generate the color of the used bottle. He was able to make the one same as the remaining one though. This means, all the contractor work has been wasted, as we have to repaint with the new color. To our bigger surprise, the guy refused to admit it was his problem, so did his female manager (the woman I talked to later on in the afternoon). He said he can make us new bottles but wanted to charge us for the new ones! My contractor speaks very little English and got quite angry and called me.So I was in store in the afternoon. On seeing me carrying the two bottles, a woman, who claimed to be the manager of the paint department, asked me why I was there. She was assuming things are settled, and the fault is on our side. I explained clearly what was going on, but then woman said that my contractor admitted he messed up the color himself. She said we bought multiple bottles and there happened to be two colors, and we faked the tag with the bottle and wanted to get free paint! I really admire her imagination but commented calmly that it was not the case. How can my contractor, who knows little English, explained so complicated things. Also, we only bought two bottles of paint throughout the entire re-modelling. I was quite annoyed and asked to talk to her manager. She said all the managers were having a meeting at that time, and no one was able to come and talk to me. I said I would wait until people show up. She seems got worried and finally agreed to refund us for one bottle, but still claimed it was not their fault. I did not have too much time, so had to accept the compromise. The moment the woman received the bottle, she swiped off the color label on the it. Now I fully understood she knew it was their fault, and wanted to kill the evidence immediately.I would never go to that place and buy any paint in the future, and share my experience with all my friends.
Lowes Home Improvement
811 E Arques Ave, Sunnyvale, CA 94085, United States
The other day I was at this store shopping for tools, I stood in the tool area for an hour looking and waiting for assistance and when I finally got someones attention, who actually stopped, they acted like they were annoyed and that I was bothering them. They then said Id have to wait for the person responsible for that area to help me. Once that individual arrived, I explained what I wanted and it took 20 more min for that person to come back to me with what I had asked for. Meanwhile, another lady who was upset with the service she was receiving started walking around the store looking for someone to help her and she returned saying the guy who was helping me was sitting behind a counter chatting with his co-workers.I just moved to this area and so I just started becoming a customer of this Lowes location and just about every visit is the same....extremally poor customer service! Beyond Bad!LATER IN THE WEEK: Today (SAT) I was having materials delivered and I made a special trip to make sure I was available within the 4 hour window, which of course they were delivered in the fourth hour, (delivery guy was great) and when my order arrived I had the critical things I needed missing. They were critical because the only reason I choose delivery was because of the size of these particular items.I tried calling the store several times to help correct the issue with the missing items and was hung up on and when I tried calling back no one answered. I then called the 1-800 number and the service rep there was very nice and helpful but unfortunately the answer I received was that I would be contacted by someone at the store.UPDATE: I was never contacted by the store within 24 hrs as I was told and I have spent the last hour, not exaggerating, just to get someone to take my call. I have been hung up on, transferred and ignored. In addition I have found out that not only were items not delivered but some items that were delivered were documented as not delivered. Just a total mess for a simple everyday transaction.Meanwhile during my hold time I have been texting with a Home Depot about a receipt I lost and they were easy, happy to assist and able to provide me with what I requested.As I was typing I was just hung up on again.I will be canceling my business account today and will never return.UPDATE #2: I finally got ahold of someone and as I was giving her my information I was hung up on again. I called back and after 15+ min someone else answered and started asking me the same info as before. I was explaining to this person that I just went through this after working on getting someone to take my call for over an hour and she said people move around. I told her that I didnt appreciate the way she was speaking with me and she said she was putting me back on hold and she did. A few min later I received a call from a nice gentleman, Javier, and he was apologetic and is saying he will take care of my issues. We will see.UPDATE #3: Javier never called back and never helped resolve my issue. I had resorted back to calling the 1-800 number again and they said there was no record of my first call and explained to me once again that someone from the store would follow up within 24 hours. Never received a call! I also saw that there was a response below to my review and not only have I been calling this number for help but they could have also called me to resolve but posting their comment was as about as far as I believe they cared to go to resolve my issue. Once again, well below par.UPDATE #4: Still havent received all of my items that were to be delivered 3 weeks ago.
GROVE Apartments
243 Buena Vista Ave, Sunnyvale, CA 94086, United States
Unresponsive staff although they are nice when you talk to them in person. Responding emails after several times of repeating the same questions and after several days. Here I'm only listing the problems after signing the lease, this is just half of my complaint, the other half is the difficulty to sign the lease, which I'm too lazy to include here.Move in experience.1. I was triple confirmed by Annalyse Servin that my apartment would be move-in ready and the paint on the cabinet would be taken care of before move in date.2. At the move in date, 1 key out of 4 is not prepared, 2 keys of the 3 prepared are wrong, the only correct key was for the mailbox.3. At the move in date, the mentioned cabinet paint was not fixed, the bath shower was not functional properly, the dishwasher is leaking water (even though it looks new). Check my photos.4. Shower function is fixed on the 4th day of move in after several times of reminding including visiting leasing office in person. But still remaining some unfinished shower related work (check my phones).5. Even after submitting emergency request and several times of reminding through emails, the paint and dishwasher have not been fixed until now (7th day after move in). I'll keep counting the days.- Update: On the 11th day, dishwasher has been fixed after multiple times of reminding.6. Called emergency phone number regarding dishwasher leaking, but no one answers the phone.- Update: see item 5.7. I was confirmed by Annalyse Servin that the parking gate remote would be provided on the day of move in, but we still do not receive the remote until now (7th day after move in). They said the system was not working on the day of move in, but why not have the remote prepared earlier? Why hasn't the system been fixed until now (7th day after move in)? Why hasn't the leasing office respond our multiple emails?- Update: On the 11th day and after four times reminding leasing office, we received only 1 remote. Still waiting for another one.-Update: the 2nd key was promised to be delivered by end of 12th day, but only after another reminding on the 13th day, we were able to receive it on about 6pm I that day.8. I was provided with the registration code (resident ID) for community online portal (my wife already has her login setup when signing the lease), but their online portal system cannot accept my registration and always says my input is not correct.- Update: On the 8th day, online portal has been set up after complaining to leasing office, they required a different email of mine to register.9. Check the photos of washer machine, would you call it cleaned? Would you call it move in ready?Question remains:1. When can they get all these solved?2. Are we gonna get any compensation for this experience?Please stay tuned.Update: By the end of 13th day, after numerous email and in person reminder, they have fixed the reported stuff, and provided all missing items, no compensation so far.