Thomas Brothers Equipment Rental
1 Sloan Ct, Tracy, CA 95304, United States
This was my first time renting a lift. Matt made the experience completely remarkable. Matt provides “First Class” service through the complete process. Prompt delivery, available when I had a question about starting the unit and more than accommodating when picking the unit up when I was finished. If you are looking for equipment rentals please give Matt a first shot at your business. I promise you will NOT be disappointed. Let's keep this business thriving. Matt still holds one of the key values of a great business owner. Customer Service. Keep up the awesome work Matt!
4.1

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Ronald A Yerian Allstate Insurance
4600 S Tracy Blvd STE 118, Tracy, CA 95377, United States
Recently made an appointment to update my policy because I have leased a new car. I made an appointment with Mr. Yerian via email. On the day of my appointment. I heard the secretary tell him I am here for my appointment. I overheard him tell her that he doesn't have an appointment and she came out and told me he is unfortunately not available today. So I was seen by another associate of his who told me she only has 10 minutes before her next phone call and very pessimistically brought me to her office.After my new vehicle information was put in. I was informed my new monthly cost would go up $100 and the next policy would see roughly 30% rate hike so my original $150 payment was set to be $345 next policy term. No discounts or incentives offered. I had been with all state for 16 years prior and 2 years with this local branch.Safe to say I was beyond disappointed and immediately found coverage through a different insurance company for a fraction of this cost. Canceled my all state policy today. I did not feel my customer loyalty was rewarded. More like taken advantage of.Customer service ?Cost: ?constant price increases, and overall policy cost in comparison to its competitors. No reason a 1 car policy with a driver with no accidents or tickets should be charged the amount I was set to pay.
4.8
Tracy Chevrolet
3400 Auto Plaza Way, Tracy, CA 95304, United States
Bait and switch con artists.Was watching a vehicle online(on Tracy Chevrolet dealership website, not vehicle search engine) for about a week. Was advertised at MSRP. Friday night I noticed Chevrolet was offering $750 incentive on 23 Camaro purchase. Checked Tracy Chevrolet website price again, it reflected MSRP w/ an additional $750 deduction. At this point I got a trade in quote on their website. Wasn't too happy with the trade in number, but nobody ever is. The next day(Saturday) I received a call from the sales manager Sierra. I told her I wasn't too thrilled with the trade in value they gave on my car, and would have to fall in love with the car to bring it home. She seemed pretty confident I was going to love the car and said they would do some work on the trade in value of my rare BMW M3 if I brought the car. So I set up an appointment for the agreed upon(window sticker/ website/ phone conversation price). I show up for my appointment on Sunday(Fathers day) wife, teenage kids and trade in with me. All of us were ready to drive home(over an hour away) in a new car. Took a quick look at the car on the showroom floor while I waited for Sierra. Car exceeded my expectations and just as it should have the window sticker stated sale price as MSRP (obviously printed before the Chevrolet $750 incentive). Then I look at the driver side of windshield and spot a random piece of printer paper that says $5000 markup taped to it.When Sierra arrived, I asked her about the random printer paper. She replied “ that has been there since yesterday”. To which I replied “before or after you made my appointment? She had no reply except that the car has the rare 1LE package, which she knew was the reason I was thinking of purchasing the car in the first place. That $7500 package was on the car before it left the factory. Package was on the car before they printed the window sticker(which has 1LE package priced at $7500) that should state dealer markup. We were both well aware the package was on the car when I made the appointment.Obviously someone thought they had a fish on and could get away with throwing $5000 on top. They couldn't even be bothered to print another window tag to at least try to fool me into thinking somebody along the chain of command made a mistake. Not that a mistake could have been made being Sierra's desk where she booked my appointment is 3 foot away from the car, the MSRP sale price window sticker and the random piece of paper adding 5k to the price. The similar Camaro convertible right next to it had no random printer paper and was also still priced MSRP(no markup).I know they will reply to this saying there was some sort of mistake or misunderstanding on my part, but that is NOT the case. I have bought many high demand cars that have a dealer markup due to limited availability and dealer markup is always stated in the window sticker, most likely by law.Don't waste your time like my family and I did on Father's Day.The window sticker insuring every consumer gets the same price obviously means nothing at Tracy Chevrolet.
4