U-Box at U-Haul
15182 Beach Blvd, Westminster, CA 92683, United States
Staff are very nice, helpful and professional. Storage units are priced better than other storage facilities. Units are very clean and fairly lit. Carts are always available. Restroom is fairly clean.
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Arte West
3630 Westminster Ave, Santa Ana, CA 92703, United States
This place seems like a great place to live at. The management responds to you promptly at the beginning, but once you sign the paperwork, they completely change in behavior.Back in August, I visited the Charlie and signed the paperwork for my apartment. I was charged $198.5 in total, $45 of which was for the application fee, $3.50 of which was for the service charge, and $150 of which was for the administrative/holding fee. The $48.50 was non-refundable; however, as stated in the addendum, the $150 was refundable, should the Charlie not approve you. I was in a weird case because I was accepted at first. I submitted all the paperwork as requested, but the Charlie wouldnt accept them because they were in SGD, not USD, although I clearly had enough funds to pay rent for multiple apartments simultaneously. The foreign currency was because I am international. I have never had this problem at any other location, and I have lived at the University Town Center (Irvine Company), Kelvin Court, and Toscana (Equity Apartments).I asked them to refund my $150 because they were not only making it virtually impossible for me to move in, but they were also starting to avoid my calls at one of their numbers and were barely answering my emails. Every time I talked to them in person, I would be told that they had to confirm with management first, but never got any response. I decided to take it to the bank and set up a dispute. Unfortunately, all the documents were in their favor because I had no evidence that they wouldnt approve of me. Im not sure if this was a way to scam applicants, should they not approve their paperwork. I lost $200 and gained lots of stress, especially since I was on the verge of being homeless (thankfully, Toscana took me in like a day). Not a huge amount of money, but definitely money I would not have wanted to hand to this company.Definitely do not recommend this apartment for internationals, if your funds are from abroad.