Top Equipment Rental Agency in Mission Viejo, CA

Top other services in Mission Viejo:

28401 Los Alisos Blvd, Mission Viejo, CA 92692, United States

RENTERS BEWARE!! STAY AWAY!! STAY AWAY!! I cannot stress this enough. DO NOT RENT FROM AMC THEY ARE THE WORST COMPANY I HAVE EVER ENCOUNTERED!!!If I could give this place a ZERO or negative stars I would. DO NOT RENT FROM THIS PLACE!!!! The management is horrible. The front office is not helpful, and all they do is lie or give blanket im sorrys without ever trying to fix the problem. The main management company, AMC is the reason for all of the issues. They clearly do not care about the tenants.They have come into my home without notice and ruined a priceless gift. Ripped stuff out of my bathrooms and kitchen cabinets and then left it there. I felt SO VIOLATED! Then they denied any wrongdoing. Im almost positive their contractor did something to my dog too, but they claimed that they didnt even know he was there. Which is a complete bold face lie since my dog would bark at the sound of someone at the front of the door. There is NO WAY they could have done any work for a couple of hours in my home destroying my things without my dog NOT knowing that they were in there.They have been doing construction since they took over, and the community has become a dumping ground for their contractors. We havent been able to use any of the amenities, its been almost half a year with no use of the pool, no use of the clubhouse (which makes no sense since Essex literally just remodeled it), and we barely got our gym back recently (Essex also remodeled it right before AMC took over, and for some reason they decided to do it again, and now it just looks awful, and their new fan system is worse than the old one, now NO air circulates in the gym, the pics you see with the green wall is what it use to look like) and they took away our business center.They are NOTORIOUS for nickeling and diming their residents. They literally charge you for every little thing, from gaining access to your packages through a system NO ONE wanted, to paying for a fob if you dont have a smartphone to download an app to gain entry into these so-called amenities, which like I said are not even open for residents to use at the current moment. This has been happening since fall of last year, and its about to be March!Just this morning I had to call, in tears, from all the construction noise they have bestowed upon us. Constant pounding for 8 hours a day 6 days a week! Tonight they went until almost 9:00pm with their construction. It has been a nightmare. Yet they still do not care, and continue to do nothing to make it better for the tenants.Parking is also a nightmare, and even knowing this, they still take up a whole row of parking with their contractors storage and dumpsters!I have called more than dozens of times to complain about all the problems, and nothing has been resolved. I have sent dozens of emails to all the managers, including AMCs VPs and still NOTHING.There is a reason why they are rated F on the BBB.They have literally left a fallen light post with exposed electrical wires lying around for two months (with electric current still running through it), with nothing more than caution tape around it, and then blamed the City of Mission Viejo for not giving them permission to fix it.Their contractors have also literally chained equipment to trees with bike chains. Once I told them about it, the next time the landscaper just hid his chainsaw in the bushes instead...I mean REALLY??Please save yourselves the HEADACHE and find a better apartment in Mission Viejo. There are way better options than here. Good luck with your search. But please, do not take any of our warnings lightly...I am not the only one that feels this way, nor are the many complaints and negative reviews they have received. There are plenty of neighbors that are fed up, they just havent filed formal complaints yet, or written reviews.Click on the link under my profile name, I uploaded at least 13 photos to prove what I said. Thanks!

4.5