Trailer Rental at U-Haul
831 E Holt Blvd, Ontario, CA 91761, United States
I have used equipment from this location on many occasions. The staff are always helpful and positive. The equipment always up to par.Thanks for everything.
Tool & Truck Rental Center at The Home Depot
2980 S Euclid Ave, Ontario, CA 91762, United States
Very well organize and the hours of operation are great. Helpful staff and they have rental tools also. The whole enchilada.
Onsite Truck & Equipment Repair
1060 E Ontario Blvd, Ontario, CA 91761, United States
Very bad experience with this place, this place nearly put me out of business. 60 day warranty has no value when mechanics are incompetent.I went in for my freightliner shaking and tire wear, along with other problems that needed to be addressed.1)air leak on trailer brake chamber. replaced brake chamber but left the threaded hooked rod in brake chamber that keeps spring compressed while installing . i still had brake chamber air leak as well. i fixed myself and put dust cap on.2) replaced carrier bearing and they suggested i balance my driveshaft. Ok. paperwork says driveshaft came back with no issues and truck was test drove running smooth. This is on my paperwork!!! Truck shook so bad it was barely drivable. It was flat worn out due to truck having so many miles and Onsite making it worse and i do mean worse. truck was jacked up at another shop, run through a few gears and i saw for myself how bad driveshaft bounced and shook my drive tires. They told me I could have lost my driveshaft on the street. that could cause serious damage to my truck and God forbid my driveshaft were to hit another vehicle.3) rear brakes and drums. installed, 1 out of 4 brakes were adjusted correct. The other 3 would have put me out-of service at a weigh station had i not checked adjustment myself. i asked that S-cam seals be replaced. not replaced. not charged for it but not done.4) Leveling valve. Was charged for leveling valve. all they changed was leveling valve rod, which was 3 full inches to short from freightliner specs5) 3 axel alignment, oh good lord have mercy. they screwed that one up so bad. manager at a reputable place started laughing and wondered if the guy was blind. You can just look at it and see its off. other shop did great job, very happy.Onsite was very expensive. I was out of work for 3 weeks between Onsite and 3 other shops to fix Onsite screw ups. should have been 1 full week.nice people, but ill never be back again.
Tool & Truck Rental Center at The Home Depot
1355 E Ontario Ave, Corona, CA 92881, United States
The service to the public is completely KICKED, an American man thinks he owns the store......he threw all my product that I had bought at me, but I spoke to the manager and she treated me like a real person... ..I felt that this man was going to hit me with the Scanner in my face....and today I am even afraid of getting there. I hope they take action on the matter. Its not worth it unless one day he hits someone because of his great (bad ) TEMPERAMENT I think that Home Depot should classify its STAFF. Or did you want to offer classes (costumers service) to deal with clients to avoid problems in the future......gtacias..Atte Herbert Mejia.....capital countertops gabinett
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Audi Ontario
2272 Inland Empire Blvd, Ontario, CA 91764, United States
2/22/2024They will ghost u if u have issues.2/20/2024Hi Emil, if your sales person, Shawn Nabi and finance manager “Javier Rodriguez” did not Misrepresentation and Auto Fraud when we signed the contract at your dealership, I don't think there's a need for us to write this review.I do hope you explained very clearly to us but I don't think that's the case. Image you are the customer, you tripled checked with the employees in the dealership, confirmed all the details and hand them over your old car. But then you found out they actually lied everything to you. How do you feel?If you don't understand, let me tell you what your Sales Rep Shawn Nabi said. He told us that your dealership has a Mercedes Benz sister store and they can just take our leased vehicle without us paying any fees, such as the excess mileage fees, tears and wears. To confirm that was true, we tripled checked with him and he said “Yes”. When he and Javier Rodriguez, finance manager, were both in the office room, we asked the same questions again and they both confirmed that with a “Yes” and no additional documents were needed.We had many options when we were shopping for cars. And Your dealership was not the first on our list. But The reason we chose your dealership was because the EV incentive, the car return offering and we thought we could trust an automotive group that has more than 50 years.
This proves us it is wrong and your dealership will lie everything to get your customers to sign the contract. And once they figure out your lies, you said you are not responsible for that.2/19/2024I have never written such bad review for a car dealership but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them.My overall shopping experiences in this Audi Ontario dealership was horrible, disgusting and very dissatisfied. You wont believe how bad the services you will receive from such a big automotive group -Walter's automotive group (est 1964).Here's the why:1. Misrepresentation and Auto Fraud & ”Bait and switch advertising practicesTheir sales and finance department do not have good knowledges what they are selling and offering. They lied about the EV incentives and our car lease return in order to trick us to sign the contract. They used the trusts from customers to close their deals.
Shawn Nabi was the sales rep who sold us the Audi car and he had stopped responding to our texts, phone call after we found out he lied many things to us when we signed the paper. And the Javier Rodriguez, finance manager, was being pushy and lied about the lease car return when we signed the contract as well.Recommendation: Record every single words from them if you really want to get a car from them. But keep in mind they don't admit their lies.2. Unprofessional customer servicesOne of the Sales managers, Brett McKinley tried to step in the case, but he really pissed us off. His attitudes and his words were extremely rude and unprofessional. He said “Yeah, go ahead and feel free to post it on the social media”But Credit to Chris Blair, he is very professional and knows how to calm angry customer.3. They never follow up
We had to make 4- 5 trips(2 hours drive each) and at least 3 -4 time calls to follow up the case. They promised they will give us a call back to talk about their cases. We even gave them extra days but no phone calls from them at all. I don't see any sincerity at all and I think they should be exposed.It is really Funny that they said they are helping us to make our car lease return easier and convenience but their lies are just making us very inconvenient. With all these events, it proves me that there is no way as a customer to trust this automotive group even they have such long history. And its pretty clear that they don't really care about their customers and keep what theyre promised. I feel like I got tricked to sign the car contract.** If you want to be the next one, feel free to purchase the cars from them.