Crazy Party Jumpers
2711 Macdonald Ave, Richmond, CA 94804, United States
Friendly staff, has a store full of things, I changed my mind about my order 48 hrs in advance very helpful and understanding. My issues were the jumper was filthy and still had confetti from prior party, my balloons were not delivered with my jumper came back 30 - 45 mins later, my number was upside down shouldve been a 5 not 2. They called the night before said they would be arriving at 9am but came around 11:30am my delivery time was 12pm so I guess there was still a win but why call and say 9am?
3.5

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Costco Wholesale
4801 Central Ave, Richmond, CA 94804, United States
BLANCA, THE WHITE LATINA WHO WAS WORKING SELF CHECKOUT ON SUNDAY, March 19, BETWEEN 11:00 AM AND 11:15 AM, IS RUDE, DISRESPECTFUL, PROBABLY RACIST, NEEDS MORE TRAINING AND SHOULD HONESTLY BE FIRED. ITS 2023, AND PEOPLE LIKE HER SHOULD NOT HAVE A JOB IF THEY FEEL THEY NEED TO ACT LIKE THAT.I have been to this Costco many times and have never had an issue, making this situation much more unfortunate. I was waived to use one of the self-checkout stations by Blanca, who worked the section on Sunday morning, March 19. It is important to note that before me completing my transactions, Blanca did not ask me anything about being an Instacart Shopper. Also, please note that all Instacrat Shoppers pay with the same united states treasury notes as anyone else shopping in that store. After successfully completing two transactions, including scanning the membership card for both, I find Blanca now aggressively standing behind me. In front of many other patrons, Blanca loudly states, You know you are not supposed to do Instacart at self-check-out!I respond, No, I did not know that actually, nor do I see any signage stating that.I am telling you! Blanca exclaims.I have supplemented my income through Instacart shopping for over ten years, perhaps almost as long as self-check-out has existed. I have shopped in multiple cities throughout California, many stores that use self-checkout, and I can absolutely declare that there are ZERO other stores on Instacarts platform that have ever tried to enforce a silly policy like this. I can check out at self-checkout as an Instacart Shopper at literally any other store on Instacart, so for Blanca to suggest that I cannot at this store screams racism. A racist policy enforced by racist individuals, likely created by the same racist. To have a policy like that and to have someone like Blanca aggressively trying to implement it AFTER I have already finished my transaction screams racism.Like, why else tell an Instacart shopper we cant use self-checkout? I asked Blanca very calmly, and she kept yelling, You can talk to the supervisor! Even though I completed my transactions successfully and had finished. Blanca made me feel like I had committed a crime, and being spoken to like that in front of hella people was embarrassing. And for no reason.Im sure the supervisor has better things to do than explain to shoppers a stupid, baseless rule about why they cant do Instacart at self-checkout as if the money I spend as an Instacart shopper spends any differently than anyone else with a debit card.If the policy exists, its dumb and should not. Also, Blanca should be fired because she is clearly a racist and lacks customer service skills. Just because I am Black and shop for Instacart does not make me any less of a customer, Blanca.
4.4
Bella Vista at Hilltop
3400 Richmond Pkwy, Richmond, CA 94806, United States
My experience with Bella Vista Hilltop Apartments has left much to be desired. While the staff at Bella Vista Hilltop is undoubtedly pleasant and willing to assist, I found their actual help with my leasing to be lacking. After residing in this apartment for a month, I feel compelled to share my less-than-ideal experience regarding both management and the living environment.Upon my initial move-in day, it became evident that the apartment was far from ready for occupancy. The cleanliness was seriously lacking, with copious amounts of dust and grime covering the floors, and unsightly stains adorning the bedroom ceiling. The pervasive urine odor permeated every room, necessitating extensive cleaning efforts and the use of numerous air purifiers in an attempt to mask or eliminate the unpleasant scent.To compound matters, I was unable to open the door to the family room due to the absence of a screen. This allowed a horde of flies to swarm in whenever the door was ajar. Furthermore, the kitchen cabinets were disappointingly greasy, adorned with yellow stains that resembled water damage on their interior surfaces. The under-cabinet filters were saturated with oil and coated in grime. The most disheartening discovery was the state of the dishwashers interior, which was marred by stubborn stains and a layer of black, oily residue on the basket. Despite my request for a replacement dishwasher basket and under-cabinet vacuum filters, the staff only took the basket, and almost three weeks later, the replacement is still pending.On a separate note, the absence of a porch door screen, while promised, remains unresolved, with assurances from staff that they are working on it. Additionally, the presence of an ADT security system in each apartment may sound promising, but it becomes exasperating when a neighbor consistently leaves their security alarm blaring during their absence.Lastly, its worth noting that residents should consider installing security cameras in front of their doors, as package theft is a concern. I experienced a package disappearance shortly after delivery, despite being at home but failing to notice the delivery notification promptly. Within an hour, the package had vanished. For those looking to make purchases, using Amazon, which offers a locker conveniently located near the housing office, may be the safest option.In addition to the aforementioned concerns, my experience with parking allocation at Bella Vista Hilltop Apartments has been far from satisfactory. Despite ample parking spaces available right in front of my apartment, I was assigned a spot nearly two buildings away. This distance has proven to be a significant inconvenience, particularly given my ongoing battle with severe back pain. Walking with this pain has been a daily struggle, and I am currently undergoing physical therapy, with a minor surgery scheduled for the coming weeks. In an attempt to rectify this situation, I promptly submitted an amendment request to the housing management, accompanied by a doctors message outlining my condition. Unfortunately, I have yet to receive any feedback, as the staff informed me that they are awaiting a response from the apartment management. This lack of responsiveness has only added to my growing frustration with this living situation.In sum, while the staffs amiability is commendable, my overall experience at Bella Vista Hilltop Apartments has been marred by cleanliness issues, unresolved maintenance requests, security concerns, and a parking allocation that exacerbates my existing health challenges.
3.5