Top Equipment Rental Agency in West Covina
Tool & Truck Rental Center at The Home Depot
2220 S Azusa Ave, West Covina, CA 91792, United States
Very rude (older guy and lady) ! Rented a jackhammer for over $240 a day and that was not working I took back and they charged me $170 for there nothing shame!!
Top other services in West Covina:
Performance Ford
2000 E Garvey Ave S, West Covina, CA 91791, United States
While assisting my daughter and son-in-law Mr. and Mrs. DelBosque purchase a truck, we had a horrible experience with Performance Ford in West Covina, CA. They sure lived up to all the poor reviews on Yelp, Google and many other sites we saw prior to our experience. We still decided to try them because we saw a used RAM truck we were interested in for an advertised for $45,841. Prior to going in we negotiated a price of $43,900 in writing via email/text. The following day we drove 3.5 hours to go in and test drive the truck. Later we sat down and offered $43,400, ($500 less than the previous agreed to written price). Our sales rep Michael Aragon insisted that he didnt want to waste his and our time and didnt want to present the offer to his manager. We became frustrated with Michael and his arrogance because he was not at all helpful, or customer friendly, nor was he willing to present our offer. After asking him multiple times that we speak directly with his manager he finally went and then returned with Sales Manager, Sam. Sam discussed our offer with us and made it clear that he didnt have anymore room to reduce the price on this vehicle. So Sam asked us to discuss it among ourselves and after a few minutes we agreed to purchase the truck at the email/text price of $43,900 that Performance Ford and Sam said he would honor and reaffirmed because we had it in writing.Michael then started the process with us filling out the credit app which we knew would not be problem since we have an excellent credit score over 810 and we were already pre-qualified with our CU. Michael took drivers licenses and proof of insurance to make copies. A few minutes later manager Sam came back and confirmed we were approved with an int. rate of 2.49% and said we were in line to meet with the finance guy to complete the contract. Michael later came back and said that the truck was going to be washed and fueled. As we waited some more Michael became suspiciously distant then after about 20 minutes he came back and said we were next in line to meet with finance then walked away. Ten minutes later Michael returned again and informed us that he had Bad News. He said the owner of the dealership did NOT approve the sale of the truck and had cancelled the sale. This sounded ridiculous so we asked to speak with manger Sam. Michael refused to call Sam back so I decided to walk into the manager bubble area, to ask Sam what had just happened! All Sam would say is that he had no control over what happened and that the dealership owner, (who was not at the dealership), called him and said the deal was off. Not only was this shady but we were very disappointed that they ran our credit without willing to sell us the truck. They misled and misrepresented a price they affirmed in writing.These guys truly lived up to all the other poor reviews, absolutely the worst and an embarrassment to the Ford Corporation who we will be contacting and filing a complaint with on Monday. In addition to Ford we will consider filing complaints with Federal Trade Commission and the Better Business Bureau.Dont believe their lying response to every poor review when they say that this dealership is under new management since then. They are the same despicable lousy managed dealership as per the reviews. We should have believed the reviews too. Sam, Michael, you two are the perfect example of why the car sales industry gets a bad name.Performance Ford West Covina, CA, is simply THE WORST!
Days Inn by Wyndham West Covina
2804 E Garvey Ave S, West Covina, CA 91791, United States
On Thursday 4/19/18, Worst experience Ive ever had at any hotel! Im shocked that WYNDHAM is even affiliated with thishotel. We were originally reserved for 3 days in a Jacuzzi suite but upon arrival, we changed it to 1 day, but I couldnt even stomach staying in the room they gave us for 1 HOUR!!! The room had a very strong stinky MUSTY SMELL, strings of long hair all over the white floor from the door up to the carpet, Jacuzzi was DIRTY, top sheet and pillowcase was DIRTY. Mold on walls, night stand had screw sticking out n front to stab me. Chairs were filthy. I sat on the bed and could feel the springs. The whole room was old, dark and needs UPDATING. Front desk brought me Air freshener & clean sheets so that I CAN CHANGE THE BED, my Fiance spent 30 minutes trying to CLEAN the JACUZZI. After trying to clean and get room in a suitable condition, we decided that theres no way we could get any rest in that dump. Y should we have to go thru all of this trouble??? So we took videos and pictures and showed the front desk. He claimed the manager wasnt there, but Sam finally came from the back office and told him to refund our card and deposit. At 1st He tried to say we used the room but we explained that we were trying to change the dirty sheets and clean the filthy JACUZZI!!! I thought that was the end of it, BUT THE NEXT DAY, I SAW THEY PUT ANOTHER $129.87 CHARGE BACK ON MY CREDIT CARD! So we spent at least 5 hours off and on Friday calling and going back up there trying to reach MANAGER SHIRAZ to take charges off my card. We finally caught up with him about 11:30 pm and once he viewed the VIDEO and pics, he apologized several times and assured me that he was taking the charge off my account. He even gave me his cell phone number and called me back twice after 1 a.m. to tell me that he took care of it. The next morning, I checked my account and called my card company and they said that the charge hasnt even been reversed. I have since been trying to reach SHIRAZ and hes BLOCKED my calls and of course not reachable at the hotel. So he just LIED TO MY FACE AND OBVIOUSLY IS A FRAUD!!! If he was truly legit, he would have kept his word and at least responded to my calls and texts by now. Its Sunday morning and still nothing from him. This is totally unacceptable.