Top Trailer Rental Service in Fresno
U-Haul Moving & Storage of Mid City
749 N Blackstone Ave, Fresno, CA 93701, United States
I had to store my uBoxes at 749 Blackstone in Fresno, California for 11 months while I searched for an apartment. Though I was supposed to have access to my uBoxes during that time, I was did not. The location requires 24 hours notice to access your uBoxes and never answers their phone in order to allow you to arrange 24 hours notice. If you go down to the location to arrange notice, when you arrive at the arranged time, you will find that there is no record in the system of your previous visit and arrangement, even if you call a couple hours before the prearranged time to verify that your uBox will be ready for access.This location is IMPOSSIBLE to work with. The Manager, Heath, acts like customers are a nuisance and that he has far more important things to do, and that he cant take the time to assist in any way or resolve any issues. He straight out insults customers and accuses them of lying. He frequently requests a call back immediately in messages and then is never available, even IF someone at the location answers the phone.Corporate is more than willing to message or email him to request that he contact you, but these messages go universally unanswered.This district manager is equally uncooperative and accused me of lying when I had called the location over and over again for an hour and a half straight, informing me that the calls also ring in her office. After physically arriving at the location, I stood at the front desk (which was unmanned) and called the location 3 times and listened to the phones ring, unanswered, all three times until each call was automatically transferred to corporate.This is not an isolated incident and is my consistent experience over the last year, along with the experience of everyone I have complained about uHaul to since moving to Fresno.Though I had pre-arranged my uBoxes to be ready to be transported to my new apartment today, and despite calling again this morning and confirming my reservation and verifying that everything was going to be available for the moving company I had hired, it was, in fact, not ready at the arranged time and the location refused to release my boxes or prepare them until a $5 fee I had not been informed of was paid. They refused to accept payment from the movers I had hired, and Heath, the manager, stood idly outside the glass doors while the movers I hired listened to the phone inside ring over and over again (corporate could not accept my payment and was unaware of any fee), and when the mover called me and attempted to give his phone to the manager so he could take my payment, the manager turned and left instead of accepting his phone and taking my payment.I had to hire an Uber to go down to the uHauls physical location in order to pay this $5 fee (costing me an additional $30) in order to pay it.That is COMPLETELY and TOTALLY unreasonable and I will absolutely never work with uHaul again simply because the number of times I have complained about this location, the number of corporate customer service representatives who have told me how many complaints they have received already about this location, and the terrible reputation this location has among other companies in Fresno - Not to mention that I was completely unable to access any of my property, despite paying $120 a month for storage including access, for the last 11 months AS WELL AS being unable to move my property to another storage facility (due to lack of access) and the rudeness, insults, and complete disregard Ive dealt with from management at this location and apathy from corporate.The boxes I stored in my uBoxes at this location have water damage and many were falling apart as a result when we unpacked the uBoxes and there were mouse droppings all over my items. So in addition to not being able to access my items and refusing to release them to me or allowing me to transfer them to any other location (I tried), the uBoxes themselves are not secure.This is my worst experience dealing with any company ever and I will never work with uHaul again.
U-Haul of Kings Canyon
4036 E Ventura Ave, Fresno, CA 93702, United States
Definitely made moving 100x worse! I reserved a trailer with them in person two days before my move out date. Only to arrive and none were available. They sent me to another location with the guy guaranting me a trailer and also reserving it for me before me heading to that location to pick it up, Only to find out the only trailer they had was broken for some time and has not been used and no other trailer was available at the moment. They simply stated they were sorry and they couldnt do anything for me leaving me scrambling around town looking for another trailer. None of them ever seemed to want to help just brushed me off. They failed to meet my reservation not once but twice. Be sure to collect your $50 if they fail to meet your reservation! None of the people I talked to in person ever mentioned the $50 the company guarantees if a reservation is not met.-Your welcome ?
U-Haul Neighborhood Dealer
4711 E Kings Canyon Rd, Fresno, CA 93702, United States
Im surprised to see poor reviews. I dropped off a 26 truck ( a little small for the drop off spot), but the man who helped me check it in guided me in and gave me information for the best places to fill the truck back up with fuel. The lady who processed the paperwork was very friendly and helped me with the gas shortage. I was really impressed with their service especially since it was right at closing time. Id highly recommend.
U-Haul Neighborhood Dealer
364 W Herndon Ave, Fresno, CA 93650, United States
Very professional and kind. If I wasnt moving out of the state I would use them again in a heartbeat!
The Lavatory Luxury & Temporary Restroom Trailers
3714 N Valentine Ave, Fresno, CA 93722, United States
Everyone I communicated with was professional and courteous. Delivery was a little earlier than I anticipated, so Edwin showed me a photo of where he had placed my rental. I asked if he could move it slightly and by the time I arrived we discussed that it was not the safest option due to a slope of the ground. He patiently moved the trailer again to make sure it was in a location that worked best for our needs. Edwin was friendly and answered my questions while we waited to make sure the refrigerator trailer was cooling to an appropriate temperature. Excellent service; recommend this vendor.
Trailer Rental at U-Haul
6116 N Blackstone Ave, Fresno, CA 93710, United States
Hang a sign above the entrance to the office, because I walked around the building twice and did not find the entrance to the office.
H&E Equipment Services
4199 E Jefferson Ave, Fresno, CA 93725, United States
Great customer service, Raymond has been great to work with. Large selection of equipment to rent and buy. All the equipment I have rented has been in good condition and perfect working order. Highly recommend!!
Propane Refill at U-Haul
6116 N Blackstone Ave, Fresno, CA 93710, United States
Propane fill up was fast & easy
Truck Parking 247
2733 W Princeton Ave, Fresno, CA 93705, United States
Great Place if ur lookin for truck Parking Easy access To Freeway with all facilities U need for ur business at 1 stop
U-Box at U-Haul
4036 E Ventura Ave, Fresno, CA 93702, United States
My experience was average. I did have an issue where I had to purchase an adapter piece for the trailer lights (for $16) and when the guy hooked it up the lights didnt come on when we got out to inspect it we noticed the wire to the trailer was broken and had to bring it to the employees attention and they switched us trailers. The lights still didnt work but I couldnt return the unused and not desired adapter piece.