Top Trailer Rental Service in Redding
U-Haul Trailer Hitch Super Center of Redding
201 E Cypress Ave, Redding, CA 96002, United States
Drive all the way down from Oregon to help family, booked this in advance so we knew we would be able to do this trip . And we get there and they gave our reservation away and didnt have another available. That wasted a whole day and ended up wasting hundreds of dollars on my account cause I then had to figure out other accommodations. Will never do that again.
U-Haul Moving & Storage of Redding
205 E Cypress Ave, Redding, CA 96002, United States
I wish I could give half a star or zero stars lol, not a good start for a business review.I moved from Arizona to Redding with my stuff in a U Haul trailer, unfortunately in July which was HOT (117 degrees). The place I was first told to take my trailer to was Direct Sales Furniture, you can go there to read my review of them if you want, they cussed me out simply for bringing my trailer to them which my official U Haul paperwork told me to do. I ended up at this U Haul location on Cypress which also didnt want it.They told me to leave and take it somewhere else after corporate told me to take it here after Direct A**hole Sales told me to take it somewhere else. When I finally talked to someone in the regional management of U Haul in that area they said to take go back in to put the rep on the phone (on my cell phone), who then proceeded to cuss out the U Haul corporate rep and throw my phone down on the counter and started helping someone else. Apparently the store employees are not on the same page as the corporate customer service folks. The in store people told me to take it somewhere else because they supposedly didnt have space for it while the reps on phone told me to take it to them (Cypress store) because the computer showed they DID have space for it. I almost decided to keep it or just dump it by the side of the road since nobody wanted it but I knew they would later say I stole the trailer and charge me for it.I went back and forth, into the store, back out into my 117 degree hot truck. The store manager was totally disrespectful and walked out at some point and left his workers to handle the line of customers. I will grant them it was hot out and that would be very hard to deal with but figure it out, work out more frequent brakes, keep the ac blowing, keep drinking water when its hot out, dont cuss out your customers and refuse to do your job. Apparently their computers werent working either, so ok does business stop? Get out a pen and paper and keep it going. Im your customer and IM hot too and Im never coming back to this place because you made me sit in your hot a** parking lot for over an hour!Finally an employee manned up and took my trailer and logged it so I could get on with my day with the peace of mind that I wont be charged a late fee or anything stupid.The customer service rep told me I would get a partial refund for the trouble I went through not just with this U Haul location but also the Direct Sales fiasco. When I got a call from the regional manager he said theres no refund for me but they are very sorry yes Im sure.These guys are very rude and disrespectful, dont walk, run away from this business!
U-Haul Moving & Storage of Red Bluff
2950 Main St, Red Bluff, CA 96080, United States
I have both rented and shopped here twice this year once for my own move and move for my mothers both times I was helped by this gentlemen Kris and the first time I rented a truck was very rude during the hole process and when I went to retire the truck 10 mins before u haul closed he would not check in the truck for me he said I had to do it myself with an app and when I asked for help he was very rude and not helpful what so ever he said that if I didnt check it in that night or in the morning he was going to charge me again for another day. With no help and being there by myself at closing time out side of u haul I decided to drive the truck home and do it in the morning. Came back the next morning and was thankful that the guy Kris was not there the other man was very polite and check it in no problem. A couple months pass and my mom had to move some family had order things for us to help with the move we went to the u haul place. And saw that Kris the guy we had problems with before was there we went to pick up the order and he said because it I was not under my name but my mothers name I could not pick it up I explained to him that my mother is disabled and couldnt come to the store. He argued with me I showed him that I had the same last name as her with my ID and he let us finally take it but in the process of picking everything that was order he did not help that all just said that this and this is what was bought u can take it out to your car. I was shock that he didnt not offer help with our big purchase of boxes then outside he had issues getting the bigger boxes in my car we saw a guy with a truck checking in a trailer and asked him for help with the bigger boxes he said yes and we waited for him to get checked in 40 mins later he was still not checked in and Kris was very rude to him as well only wanted to help the women that was in there that at the end didnt buy anything. After a hour of waiting he was checked in and we left. This person should not be in customer service in my opinion you should go above and beyond for your customers that pay good money to move especially since moving is so stressful as it is we dont need someone making our lives even more stressful. For now on if I need anything from u haul I will call ahead of time and if he is there I will not shop there until he is off or the next day when other people are working.
U-Haul Neighborhood Dealer
2415 Cascade Blvd, Redding, CA 96003, United States
The lady that provided us a rental to move my grandmother didnt give my father any paperwork for his truck showing the rental, added insurance, or anything. The truck was not cleaned out and had glass in it from someones last move that injured a family member and the front right passenger tire was half bald down the middle! No walk through or check was done of the truck just the keys were handed over and no paperwork given so we cant review her store on Uhauls website without the reservation number. Driving in town let alone if youre to take a highway on a bald tire is so dangerous. Never renting outside of the main Uhaul store again.
U-Haul Neighborhood Dealer
3110 Bechelli Ln, Redding, CA 96002, United States
Rods Radiator is now my top location to rent Uhaul trailers for daily use. The husband and wife are kind, courteous and provide great customer service. They even helped replace a fuse in my fuse box to get the trailer lights back to operational. I will be back to rent from Rods Radiator and recommend you to as well.
360 Dumpster Rentals Hauling & Junk Removal
290 Pinon Way, Red Bluff, CA 96080, United States
The most unprofessional business Ive ever dealt with. If I could rate 0 stars I would. Dont expect them to take them to take the debri that youve stated needs moved even if you are there in-person and specifically show what is to be taken and what is not. Theyd rather take the items you have marked to not be thrown away. Expect things to be stolen, they like to take your lawn decoration.Edit: When you have a public business criticism should come expectingly. At the minimum you should own up to your mistakes. Labeling this post as fake is not a great business decision I hope youll start making better ones.
U-Haul Neighborhood Dealer
1191 Prestige Way, Redding, CA 96003, United States
Always have had trucks we need on hand. Great customer service and helpful. I had turned on hazard lights and couldnt get them off called and they helped me step by step to get them off. Have always used them when needing to rent a truck for moving or to load for shows. Prices are reasonable and reservations are fast and easy. They have clean reliable trucks and you can buy boxes or needed items also.
Headwaters Adventure Company
2655 Park Marina Dr, Redding, CA 96001, United States
All the staff were extremely helpful and provided excellent service. Bryan picked out a Dagger, Stratos for me to use for the 2 CRQ clinics and the California River Quest race. I thought the kayak was very stable and safe for a first time Sacramento river paddler like me.Tiffany was great with handling the rental as well as coordinating boat return after the clinics & race when the shop had already closed. She was particularly helpful in providing insights to certain sections of the river and moral support.I would rent or purchase from Headwaters anytime if I am in the Redding area.
U-Haul Neighborhood Dealer
22200 Solar Dr, Red Bluff, CA 96080, United States
Dallas was a great help! Really a pleasure to work with and great at what she does. Uhaul needs more people like her!
U-Box at U-Haul
205 E Cypress Ave, Redding, CA 96002, United States
No complaints, moving truck was clean, ran great, reasonable price