Top Truck Rental Agency in Irvine
Tool & Truck Rental Center at The Home Depot
6200 Irvine Blvd, Irvine, CA 92620, United States
Waited on hold a LONG time... finally got someone and asked, Just wanted to check to see if you still offer truck rental (since Lowes no longer does)... answer: ummm, let me check with the manager... really? then another LONG hold then, hello, how can I help you?... explained question again and got umm, let me check with the manager.. hold music for a really long time again.... wow... called back 3rd time, currenly on hold for the past 10 minutes... wow, pretty basic question. I could have DRIVEN there faster to ask the question
Top other services in Irvine:
Sweet Detailing OC
222 Santa Maria, Irvine, CA 92606, United States
I am auto enthusiast and I do not like taking my car to the car wash because I am very careful about what chemical touches my vehicle. Nathan was able to thoroughly explain the process to me and he therefore reduced my anxiety before the treatment. I have never heard of Ceramic coating and I thought it will be a simple wash followed by an application of a new special type of wax using polisher. As I was observing the entire process, I was delighted to see that he was seriously polishing and protecting my vehicle at whole new level. Nathan prepared a multi-step process that took almost 4 hours, and this was just the preparation! I felt very happy and comfortable when I saw that he carefully takes care of my car like his own.The ceramic coating is when you make the original paint of the vehicle to refinish it and make an extra layer of protection. It made my Tundra more shinier than when I first bought new it at the dealership. If you love and care your vehicle I highly recommend his services.
Mazo Capital
300 Spectrum Center Dr #1070, Irvine, CA 92618, United States
In May 2021 I was in the market to purchase a machine. The dealer referred me to Mazo Capital Solutions and that is when I started working with Peter Nguyen. I spoke with him on the phone at first and found him extremely professional and on my side to help in the financing. The same day I spoke with him he followed with an email providing a summary of our conversation. He indicated that applying would only take a few minutes and it could be secured the same day with no obligation on my part. His experience and attention to details put me at ease.Unfortunately, we were at a time when COVID hit and all new manufacturing of machines had ceased and when it finally began to reopen there were mass product (parts) shortages on the manufacturing end. It took nearly 1 year for my machine to arrive. What I appreciated the most was that even though rates had gone up exponentially during that time span Mazo remained solidly committed at the same low rate saving me hundreds if not thousands of dollars.Mazo provides support to their customers in a way that I have not seen in a number of years and I am over 70.
MOBILEX AUTO SALON
16372 Construction Cir E suite 4, Irvine, CA 92606, United States
I wish I could give zero stars for Auto Clinic with the new management. Had been a happy customer there for years. Unfortunately, they have had a recent terrible change in management, and the new manager (Jospeh) has no clue about customer service.I have recently had to take my car there 4-5 times for leaks. Every time, they diagnosed and claimed to have fixed the issue, only for me to learn the next day that it is still leaking. Over multiple visits, I think they have charged me over ~$1K in total (dont have the exact amount handy, should be in their system), and the car is still leaking. So had to take thecar there yet again today, and the new manager (Joseph) would even refuse to put the car on a rack to see where the leak is actually coming from, and he told me (and these are his exact quotes): I would have to charge you to put the car on the rack (despite all the money they had already charged me over multiple visits for essentially the same problem), and do you expect us to completely seal your engine?! (no, but I do expect you to properly diagnose the issue for which I brought the car there to begin with, correctly identify the source of the leaks and properly fix the problem after 4-5 visits and all the repair money charged). His main technical guy (Thuc (Tuck) who I think was the previous owner/manager) was still willing to look at the car again and see where the leak was really coming from, but Joseph would not allow that and asked me to leave when I requested to talk to Tuck, and when I insisted, he called the police who came and after talking to both Joseph and me, suggested that it would be better if I leave and file a BBB complaint instead, possibly followed by a small claim court. If they treat their old time customers like this, imagine what they would do with their new customers!
The Park at Irvine Spectrum
18000 Spectrum, Irvine, CA 92618, United States
I have been with Irvine Company for 6 years and I have paid them over $144000. I can attest that Management at the Park is the worst management team I have ever seen in my entire life, specially after Patrick has become the manager. This is exactly what has happened to me and believe me, it appears no one really cares about management in THE PARK, and any complaints will go no where. We appear to be just PAYING NUMBERS to Irvine Company; we pay top dollars and when it comes to management in THE PARK we are not taken care of compared to the minimum standard care a very small leasing office or property management company would give to their residents.I have paid over $144000 so far to Irvine Company on time and here is what has happened:On the week of 4th of July, I have logged in to my account to pay my rent via Resident Portal Connected to my Chase account, as I have done as long as I remember. On July 17th, 10:30 PM, someone rings my apartment bell and hands me an Eviction Notice for non-payment. In the Morning, I call assistant manager at The PARK ( Laurel Howeth) and then call Ron (Customer Care). They say there is a notice sent to my resident address. I remind them that in the last few months I have repeatedly asked for updated mailing address in Person. I have asked team workers under Patrick manager at the Park to update my address when I had not received my notice for rent increase.So after multiple in person inquiries with Patrick (manager at the Park) and with Ron ( Irvine Company Customer Service) few months back, next thing I receive is this: Team under Patrick, this time, dont even care to make a call, or give reasonable notice. An attorney sends a letter Eviction Notice.So, now I have to pay Attorney Fees, Plus rent, because I was late.No one in Management Office CARED. No one Took Time to make a call, no one cared to mail to my mailing address. Also in customer care office ( Ron) no one cares to look into Portal System, When I asked Ron in customer service Why my chase bank account is deleted, and I am required to pay an Extra $60 to add a bank account, Ron said He does not know and he does not have access to that. Do you believe a company as large as this, dont have a TECH SUPPORT?So the VICIOUS CYCLE of The Park management company ( Patrick and Laurel) and Customer care ( Ron) and Irvine Companys Tech support is a deadlock. There are a lot going on on that Tech Support Desk that could show I tried to pay rent and I believe it must be Corrected.Now, I am sure Patrick does not like me. I am sure I didnt delete my chase account and I am sure Irvine Companys Customer Service concluded No one is responsible for rent but me, but will you agree paying $144000 would require to expect a reasonable management team to make a call or send notice to my address, after I have paid $144000 of rent to Irvine Company.So Patrick in Management can dislike me, Laurel in Assistant management can tell me this is my problem, Ron in customer care can say he does not have access to Tech support and Attorney can charge $ 600. So I have paid in access of $144000 plus attorney fees to Irvine Company. and I dont deserve a reasonable mail and a phone call for an online payment, when Laurel affirms, She can see I logged in and attempted to pay at the beginning of July.The above true story tells you ; millions of dollars spent on management and customer care is wasted, specially when it comes to The Park II, Current management ( July 2018) and Irvine Company current Customer Care (2018).Thank you for reading my truthful review. I hope this wouldnt happen to you.The management has just posted that alternatives were offered to me; why would I write a comment if reasonable alternatives were offered? Everything above is true statement. Respectfully, what makes you believe you may disregard the intelligence of people who read comments--I recommend the Current Management at the Park allow more responsible team to step in.