Top Van Rental Agency in Salinas
Enterprise Rent-A-Car
280 Mortensen Ave, Salinas, CA 93905, United States
We have rented from this Location a few times now and they have always been very friendly, courteous, and professional. The only reason this is a 4 star and not a 5 is the vehicle that we received. 1st it was an upgrade from what I had booked with only having to pay the difference in taxes which was super awesome, but as we were doing the initial inspection the lady mentioned that the battery in the key fob was low so we would have to hold it up to the start button when starting the car as opposed to having in the glove box/center console. No big deal right? Unfortunately that was wrong. It is not just starting the car it was unlocking the doors as well. It took way to long to unlock doors and the back hatch! Multiple attempts had to be made and it was quite cumbersome and annoying really. Then once we got home from our little get away the car kept trying to communicate w/ the key fob or visa versa and kept beeping and honking while turned off sitting in our driveway. So not cool! We called to see if they could come get it that day, we were scheduled to return it the next day, as I didnt want it beeping and honking all night and was told they did not have the staff to do that but we could bring it in that evening. We were home and unpacking and trying to get settled in and did not want to get in a car again so we just took the batteries out of the key fob till the following morning.This is definitely not the worst thing that could happen but if they know the battery is going to be an issue then change the battery for your customers. I learned my lesson too, if they mention this as a possible issue dont take it, it wasnt worth the upgrade.
U-Haul Neighborhood Dealer
205 W Market St, Salinas, CA 93901, United States
U-Haul Neighborhood Dealer locations are convenient and reliable hubs for renting moving trucks and equipment. These sites, often situated within existing businesses, offer accessibility for those seeking moving services. As affiliates of the U-Haul brand, these dealers provide a range of rental options, making it convenient for customers to find the right-sized vehicle or equipment for their needs. The wide network of U-Haul Neighborhood Dealers ensures accessibility across various neighborhoods, making moving and transporting goods more manageable for individuals and businesses alike. Very convenient 24/7 services with app. Friendly Staff
U-Haul Neighborhood Dealer
131 N Main St, Salinas, CA 93901, United States
Nancy from U-Haul was always very busy, but she always had a nice demeanor. Everything went smoothly with the rental, and Nancy helped me save money when I returned the rental. I will always go to this U-Haul before others.
U-Haul Neighborhood Dealer
801 E Market St, Salinas, CA 93905, United States
The staff are super professional! They went above and beyond to get us a truck last minute! So thankful that they made it happen for us, they are very friendly and reliable! ⭐️⭐️⭐️⭐️⭐️
All Safe Mini Storage
2293 N Main St, Salinas, CA 93906, United States
This is the best storage in town in my opinion. It may be small, but they have restrooms on site. The staff is actually really friendly. Always works with me. I locked my car keys and storage key in my storage unit. Thankfully he was on site like he always is. So he was able to get the lock cut and I bought a lock from him one on site. Thankfully they carry locks. I was able to have the security of having a lock on my unit. He also opened the gate for me to get out because it was after gate closing time. Overall so far, a great experience with these guys here at all safe mini storage. Price doesn't change either. Once a set price is set, it's set. Period. I like that??One thing I may recommend to these guys is putting something on each side on the top of the units. Just so people don't crawl over and try to take other peoples things. Other than that, awesome friendly customer service. If giving 6 stars was aloud, I would give it the 6.
Top other services in Salinas:
Holiday Inn Express & Suites Salinas, an IHG Hotel
195 Kern St, Salinas, CA 93901, United States
The customer service here is horrible.Michelle and Katrina did not look happy to be at work and made no attempts at resolving the issues we had. Upon arrival on Saturday, 8/11 at 4:40pm we were told that the elevators were broken and wouldn't be fixed until Monday becuase they didn't get fixed today. I asked why we weren't notified of this earlier so we could find other accommodations prior to arrive. Katrina said oh I left you a message a while ago. My husband checked his phone, there was a voicemail from her at 4:32pm. First of all check-in time is normally at 3pm So, for her to call us at the time she did, it was rude and meticulous. If we'd known about the elevators we would've canceled and found another accommodations for our anniversary weekend. But it was too late and we already drove 5 hrs with our baby. We checked the surrounding hotels and everyone was booked due to the many events and golf tournament in town this weekend. I asked for compensation, because normally when hotels inconvenience their customers there needs to be compensation. At least, when things go wrong at the other Hilton and Marriott chains that what they do. But, instead of being gracious hosts, Michelle didn't give a hoot and said You can have a snack—a bag of skittles, a bag of popcorn, a peppermint York, and trail mix were the options. Yeah, the HIE needs to retrain their customer service reps on some customer service skills. Michelle put us on the 3rd floor becuase she said that's the only floor with the king-sized bed we booked. Lugging all our luggage and a baby up 3 flights of stairs wasn't fun. When we got to our room, 305, we weren't happy with it and requested a change only to be told sorry we're booked. I thought regardless of whether you're “booked” your parking lot is empty, which means that there are other rooms that you can move us too. But Michelle and Katrina wouldn't do it.So, the issues with the room are:1. The AC/Hearer wasn't working. With a baby in tow, this is a huge problem. Babies are more sensitive to temperature changes and loose body heat easier than adults. In addition, my daughter hates blankets over her. I didn't want her getting sick. Again, the girls at the front desk didn't care.2. Most of the lights in the room weren't working, such as the night stand lights, the loveseat light, the couch light, etc.3. The bathtub had mold in it. Especially, the underside of the soap stand.4. The telephones weren't working. Neither of them! I found that out when I tried calling the front desk. The telephones in the room connected to each other. When I was trying to call the front desk from the phone on the desk, my husband heard me from the phone nest to the bed. It was odd. I had to call the front desk from my cell phone.5. The carpet is disgustingly dirty. My daughter was wearing new socks prior to entering the room; 30 mins later and her sock bottoms were black. I had to wash my sandals and wear them indoors becuase I didn't want to walk barefoot on the carpet. It made me wonder when was the last time this room was cleaned.6. When I requested extra pillows, I was told there was none. I already used the 2 extra pillows in the closet, but needed another 2. This was a first for me—a hotel running out of pillows.7. The electrical outlets aren't properly covered with the electric box exposed. This is a hazard for guests with babies and small children.It took 30mins for maintenance to fit it all, even then I was leery about the ac/heater unit becuase when it was supposedly “fix” it shut off again on us and the maintenance guy had to go restart the breaker again. During this whole time, we got no communication from the maintenance guy or the front desk. We'd requested a room change and was waiting for a response, but we were LITERALLY ignored by the front desk ladies and were stuck in that disgusting room. Overall, we definitely didn't feel like valued customers at all. We won't be coming back to this hotel and we'll inform corporate of the lack of customer service and disgusting hygiene at this place.