Top Van Rental Agency in West Covina
U-Haul Neighborhood Dealer
1555 E Amar Rd # B, West Covina, CA 91792, United States
Needed a truck to move in to the place we now call home, me and my other half. Didnt need to spend too much money on this particular day
U-Haul Neighborhood Dealer
1335 W Garvey Ave N, West Covina, CA 91790, United States
Exactly manners, very generous hospitality and high organized management.
Penske Truck Rental
2323 S Azusa Ave, West Covina, CA 91792, United States
Scott is a great guy and has rented me very good vehicles for a fair price. Makes me a repeat customer.
U-Haul Neighborhood Dealer
1388 E Garvey Ave S, West Covina, CA 91790, United States
The office was closed during business hours. I waited for 20 min to no avail. I passed a second time. there were people in the office. I parked and I found the office closed again. I dont know why they keep closing the office but Im not going to stop by a third time.
QRS Automotive Inc
3218 E Holt Ave STE 205, West Covina, CA 91791, United States
I literally cannot say enough great things about this place. I worked with Sam on my 2016 Chevy Volt, he was literally the only person I spoke to, and I spoke to him probably 80 times. The Volt is a very particular car so I had a ton of questions and refreshingly, Sam had all the answers.He was incredibly kind, patient, educated, punctual and knowledgeable. He helped me so much and went way above and beyond!! He literally delivered my car to me in the desert and took away my old BMW trade in. He handled my PPI when I asked, he handled all the extra maintenance and repairs, and he was just overall friendly and spectacular. Don't hesitate to work with this dealer. Do yourself a favor and ask for Sam. If I could give 6 stars I would. Thx Sam! ✌?❤️
Top other services in West Covina:
Performance Ford
2000 E Garvey Ave S, West Covina, CA 91791, United States
While assisting my daughter and son-in-law Mr. and Mrs. DelBosque purchase a truck, we had a horrible experience with Performance Ford in West Covina, CA. They sure lived up to all the poor reviews on Yelp, Google and many other sites we saw prior to our experience. We still decided to try them because we saw a used RAM truck we were interested in for an advertised for $45,841. Prior to going in we negotiated a price of $43,900 in writing via email/text. The following day we drove 3.5 hours to go in and test drive the truck. Later we sat down and offered $43,400, ($500 less than the previous agreed to written price). Our sales rep Michael Aragon insisted that he didnt want to waste his and our time and didnt want to present the offer to his manager. We became frustrated with Michael and his arrogance because he was not at all helpful, or customer friendly, nor was he willing to present our offer. After asking him multiple times that we speak directly with his manager he finally went and then returned with Sales Manager, Sam. Sam discussed our offer with us and made it clear that he didnt have anymore room to reduce the price on this vehicle. So Sam asked us to discuss it among ourselves and after a few minutes we agreed to purchase the truck at the email/text price of $43,900 that Performance Ford and Sam said he would honor and reaffirmed because we had it in writing.Michael then started the process with us filling out the credit app which we knew would not be problem since we have an excellent credit score over 810 and we were already pre-qualified with our CU. Michael took drivers licenses and proof of insurance to make copies. A few minutes later manager Sam came back and confirmed we were approved with an int. rate of 2.49% and said we were in line to meet with the finance guy to complete the contract. Michael later came back and said that the truck was going to be washed and fueled. As we waited some more Michael became suspiciously distant then after about 20 minutes he came back and said we were next in line to meet with finance then walked away. Ten minutes later Michael returned again and informed us that he had Bad News. He said the owner of the dealership did NOT approve the sale of the truck and had cancelled the sale. This sounded ridiculous so we asked to speak with manger Sam. Michael refused to call Sam back so I decided to walk into the manager bubble area, to ask Sam what had just happened! All Sam would say is that he had no control over what happened and that the dealership owner, (who was not at the dealership), called him and said the deal was off. Not only was this shady but we were very disappointed that they ran our credit without willing to sell us the truck. They misled and misrepresented a price they affirmed in writing.These guys truly lived up to all the other poor reviews, absolutely the worst and an embarrassment to the Ford Corporation who we will be contacting and filing a complaint with on Monday. In addition to Ford we will consider filing complaints with Federal Trade Commission and the Better Business Bureau.Dont believe their lying response to every poor review when they say that this dealership is under new management since then. They are the same despicable lousy managed dealership as per the reviews. We should have believed the reviews too. Sam, Michael, you two are the perfect example of why the car sales industry gets a bad name.Performance Ford West Covina, CA, is simply THE WORST!
Hertz Car Rental
2144 E Garvey Ave S, West Covina, CA 91791, United States
Facility could be improved in my opinion (defined parking areas, more space to rotate cars around, bigger and modern office, etc.), but the staff seemed to work with what they got to their best ability. Hats off to the staff and their experience with all the different types of rental situations that I witnessed when picking up and dropping off my car (leisure, insurance, business, etc.). Also, I want to thank the employee that insisted on dropping me off to my home after knowing that I didnt have a ride home, despite my close proximity to this Hertz location and the workload present in the office. That seemed going above and beyond to me.Update: Last two visits resulted in a few hours of wait due to lack of cars (one leisure and one from Norm Reeves Honda). Its out of the control of the reps at this location, but several customers waiting for cars for hours is unacceptable. In my last visit particularly, the few cars that came in were turned around so quickly, that my car was presented to me still uncleaned- dirty floors, dirty windshield, dusty dashboard- and possibly overdue on maintenance (maintenance reminder sticker had a mileage that was approximately 1,000 miles overdue). Others at least had their cars given to them still soaking wet from the quick hose wash. I had to let an older woman that arrived after me get into the next available car because she had to pee and had to make a long trip back to Atlanta (she needed the car more than me). Another familys roadtrip was being delayed. Another was being denied the car class they reserved. All this while standing most of the time (13 customers and four chairs) and listening to a constantly-ringing phone (the representatives were constantly in and out- mostly out). Overbooking seems to be more prevalent at this location nowadays due to the contracting of rentals to the local car dealerships and location (only Hertz in the area thats not at an airport). Hertz definitely needs to address this with more staff and more cars (on top of a better facility). It saddens me as a loyal Hertz customer for almost a decade that I have to downgrade this particular location to two stars- and thats only for sympathy for the poor workers behind the desk who probably wanted to quit that day.