Top Car Rental Agency in Vacaville
Enterprise Rent-A-Car
630 Orange Dr Ste E, Vacaville, CA 95687, United States
Ive rented from Enterpirse for more than 15yrs . Im originally from Chicago and moved to Northern California a couple of years ago. Ive rented from Enterprise here twice . Each time there seems to be a different requirement to rent. In the past whenever Im renting using a credit card there is no deposit required, I just need to have the amount of the car rental available on my card. On August 25th I rented a vehicle and was going to use my credit card and was told I needed a $200 deposit + the amount of the rental. I didnt have the total amount available on my credit card but I did have money in the bank . This was a huge inconvienence as I ran out on my lunch not anticiapting the delay . I decided to go ahead and use my deit card, but then I needed to go back home to retrieve proof of address . I had to provide a check stub as well as a utility bill. I did do that but the inconvienence was ridiculous. This information regarding a deposit being needed wasnt provided for me when I called a week prior to make sure I had everythng needed to rent the car. I was told to just bring my DL and credit card . I ended up being gone for nearly 2 hrs from work, my boss was calling my phone upset that I was gone for so long. It was unnecessary stress that could have been avoided had communications been clear. Renting a car has become a traumatic experience here of late, with all the hoops youre required to jump through. I certainly didnt feel like a valued customer, as a matter of fact I felt like Enterprise acted as if they were doing me a favor for a nominal fee...If were the customers why are we not being accomadated when they screw up in communcating effectively. I did end up renting the car but not without being frustrated, aggravated and inconvienenced 1st to the tune of more than $500 of which $200 was a deposit. I dont know what can be done but as a consumer this is not what I expect to deal with when making such a simple transaction . If Im on file as a customer all this other information shouldnt be required . Im already on file with a rental history so why take a person through all of this unnecessary red tape. It is certainly a deterent when I think of renting a car again.
Top other services in Vacaville:
Kathy Krohn - State Farm Insurance Agent
438 Main St, Vacaville, CA 95688, United States
I have been a client of Kathy for over 25 years. I transferred to Kathy from a different State Farm agent in my previous town. She was recommended to me. Since day one, each and every request I had was answered professionally, and quickly. If an answer was not immediately available, then Kathy or any of her staff would find the answer and get back to me very quickly. There has always been follow up service, but never any push to buy something I didnt understand, or possibly didnt need. Alberta, Koreen, Ali, and many others have always taken care of any of my requests and questions to full satisfaction. I have recommended Kathy and her team to everyone I know. This team is how businesspeople are supposed to take care of the client. If I was in the market for a job, I would personally consider working with Kathy and the team if nothing else to learn the right way to support people in the community. Keep going strong State Farm folks.
Barbara Lightfoot-Nielsen - State Farm Insuranc...
2581 Nut Tree Rd Ste B, Vacaville, CA 95687, United States
I just have to share what a FANTASTIC group of agents Barbara Lightfoot-Nielsen has put together. Barbara has been our insurance agent for more than 14 years now. Anytime I call about ANYTHING, her team is responsive, professional AND caring! In a recent conversation with one of the agents I told her how Im teaching from home and going through paper and printer ink like crazy since March 13th. Within 2 days, I received a call saying that Barbara would like to order copy paper and printer ink for me and asking what kind of printer I have. My eyes nearly popped out of my head and for the first time, THIS TEACHER WAS SPEECHLESS. When I went to pick up the supplies, Id received a WHOLE box of paper and TWO Extra Large size ink cartridges! While I thanked Barbara profusely, she insisted that this is her way of thanking ME for teaching our students during this difficult time. I told her that weve all been gas lighted by all the corporate ads on tv telling us all how much they care about us - Its individual people like Barbara Lightfoot-Nielsen that really demonstrate how much Jake from State Farm really does care about their clients. Well done Barbara! The next commercial should be about YOU! State Farm is lucky to have you and your team - and you really live up the slogan, Like a good neighbor State Farm is there. Thank you. Signed, Deb Hubbard
Victoria Barros-Ortiz - State Farm Insurance Agent
2050 Peabody Rd #200, Vacaville, CA 95687, United States
Anyone who is interested in getting coverage with State Farm in this office I can with confidence say they are the best team I came across. Kaylee has been my go to when I call them in regards of questions that arise or even if I need to make a payment, her professionalism and punctuality has been phenomenal…. Although I couldn't say the same with my punctuality I can at least know that I'll get a response in a timely manner. Speaking and working with Kaylee felt personal, I had confidence in her when I was switching over and how she explained to me the changes California has been making in the world of insurance, not once did it ever feel like a one sided conversation nor did it feel like a transaction either. State Farm is blessed to have such an amazing person working for them, there is so much more I can say about Kaylee but I want to keep it short and to the point, I highly recommend her if anyone needs a quote. Kaylee thank you again for being such an awesome friend, I look forward to working with you in the coming future. :)
i80 Insurance Solutions
490 Merchant St, Vacaville, CA 95688, United States
I held out so long to write a review. In October 2015 I took Financial Peace University via a small group through The Fathers House. The program absolutely changed my life and perspective on money. The week about insurance though snapped me into action. My group leader recommended i80 Insurance Solutions to me and so I tried emailing through the website 2-3 times with no response and tried calling with no response. So I went on the Dave Ramsey site to find other Endorsed Local Providers and of course i80 came up so I went ahead and clicked the little button for them to contact me. Go figure they actually called me finally. So I met with one of their reps and I did get auto and renters insurance. While I was there I wanted to take care of the other stuff Dave Ramsey recommended (term life, long term disability, and identity theft) and I also run a home based business and wanted to see about business insurance. Well apparently only 2 people do the term life and business, and no one had a clue about the disability insurance the kept thinking I was talking long term care insurance. Apparently its been a while since theyve done FPU. And I guess Identity Theft is included in my renters although it wasnt explained well to me. Anyway Ive tried repeatedly to call and email. Ive also left messages through Facebook to try to complete my insurance needs. Whoever responds on Facebook advises me to call. Well when you call you get the voicemail that doesnt even say i80 Insurance Solutions it just gives an extension and says its unavailable. No one returns calls. Sadly Im already looking into other insurance providers even though I have about 4.5 months left on my auto and renters. Im so disappointed considering the high recommendation my group leader gave them. I hope my group leader at least got their referral credit/bonus.