Top Equipment Rental Agency in Escondido
Tool & Truck Rental Center at The Home Depot
1475 E Valley Pkwy, Escondido, CA 92027, United States
We rented a truck from home depot to pick up a piece of furniture. We called ahead to check the availability of their vehicles. A worker by the name of Tong answered and he told us a truck was available but he failed to mention that the individual who is driving the truck must bring a license and the drivers car insurance. Once we got to the store, Tong (the employee) made no effort to identify the rules of renting a home depot truck. He failed to mention that the driver must be over 21, after we had stood at his counter for over 20 minutes. We had to drive all the way home to get our other vehicles proof of insurance. We returned with our other vehicle and proof of insurance for my boyfriend who is over 21 and yet again waited far too long. Total waste of time. His customer service was horrible, and his English was extremely poor. The clerk Tong never showed an ounce of respect nor did he seem to care. He never once apologized for the endless inconveniences he gave us. We are very disappointed in our experience at home depot, which is a shame because we shop there all the time. I question whether home depot is the store I should shop at anymore.
Tool & Truck Rental Center at The Home Depot
1550 W Valley Pkwy, Escondido, CA 92029, United States
I had an issue with my power saw that the guys in the power too rental Dept helped me with
Trailer Rental at U-Haul
950 W Mission Ave, Escondido, CA 92025, United States
Service flawless
Pap Material Handling
2870 Executive Pl, Escondido, CA 92029, United States
Really they are more deserving of zero stars, but thats not an option. While the service department has been okay to work with for the last eight years, their accounting people have always been inept. Now that theyre part of Pape, theyve gone off of the deep end. A $300 charge (that was never disclosed) for five minutes on site to tell us verbally that it looked like a $1200 job.
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Quick-Dry Flood Services
2350 Meyers Ave, Escondido, CA 92029, United States
I recently had a water leak from pipes running under my 2nd floor which resulted in water leaking from the ceiling to the first floor. Started at around 4 AM. Mother in law woke me up all wet.Since this is the first time dealing with a situation like this, I got hold of the first available local plumbing company who could help stop the leak.The guys responded in like 1 hour and they called in QuickDry to help with the remediation. I started calling my Insurance company (Travelers) to file a claim. QuickDry responded in less than an hour. Insurance company asked if there is someone already contacted for the remediation and I said that the plumbers have contacted QuickDry. Note: At that time, the insurance company did not offer their own recommendation of a remediation company. QuickDry came in, went through paperwork and started their work removing all the damage, flooring etc. They setup all their equipment. Took them like 8 hours but the techs. were very professional and thorough. Due to their quick response they helped limit the damage to only the bedroom. All went well and the equipment they used (dehumidifiers etc.) were like those powerful ones. I presume the objective was to dry it off as quickly as possible. Then the trouble with the insurance company started. The insurance adjuster was refusing to pay the full amount that QuickDry had billed for. The insurance company instead sent in a company they mentioned they worked with to provide their estimate. This preferred company was based off a location that was about 100 miles away. These guys came in 3 days later for the inspection. The company came in with a quote of about 1/3 the amount. I was not happy with the way the insurance company was dealing with QuickDry. They literally refused to talk to QuickDry. QuickDry was so patient in all this. I was so confused why would an insurance company was not willing to pay for a something that would have saved them more money. If I had waited for their recommended company (100 miles away), assuming they would have responded right away like QuickDry did, I would think not only the bedroom, but my living room etc. would have been flooded. I argued with the insurance company, Not only was the insurance company adjuster and his supervisor rude, they did not even consider the fact that we had to act fast to reduce the damage which in turn saved them so much more money. Its like they were willing to allow more damage but we have to use their own preferred remediation company. Something did not smell right here.But in any case, QuickDry was awesome. They were patient during all this negotiations. They are a small local business and I would think we all would like to support them rather than a company based 100 miles away. In any case I thank QuickDry for their quick response and for doing an excellent job on remediating the flood. Lisa who I worked with at QuickDry is awesome!! Thank You for your patience and having to deal with the insurance company. I would recommend QuickDry anytime to anyone who need flood services.