Top Equipment Rental Agency in Santa Clara
RPI Emergency Response Contractor Ryan Peacock Inc
1061 Richard Ave, Santa Clara, CA 95050, United States
We engaged RPI Inc on a large scale restoration of our house after water damage for two reasons - they seemed to have an eye for quality and they could work at the same level of detail as the insurance company.From a work perspective, people have not turned up as expected and jobs did not get started as promised. And when the workers did turn up we got fed up with their cigarette butts and half eaten food being left all over the place.As time drifted on we started to do some of the work ourselves since we want to get back in the house. And even though we did these activities Ryan insists that he still gets paid for the work.We started to get requests for draws that included numerous items that had not been started. To this day we remain in dispute over this with Ryan insisting that we should pay for work that he has not started or has not finished.In short our experience has been a nightmare that has made the whole incident even worse than it already was.Steer clear and use the Insurance Company preferred vendor since that will at least get you some leverage. These people are cowboys.
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Estancia at Santa Clara Apartments
1650 Hope Dr, Santa Clara, CA 95054, United States
Overall 2.5/5: I would not recommend Estancia (an Equity property) to my friends and families. I lived in Estancia from March/2022 to April/2024. I will break my rating into five categories, starting with the cons:- Price 0/1: First, the rent is 5-10% higher above fair market price IMO, with some hidden or higher fees such as 50$/M valet trash service and 75$/M cat rent, +25$ above normal price. Second, renewal increases 10% (max allowed by law) every year. My rent went 2702 -> ~2970(+10%) -> negotiated to 2840 (+5%) -> ~3100 (+10%) -> negotiated to 3070 (+8%) then decided to leave. Last, the move out charge is absurd. It includes 225$ cleaning fee, 300$ painting, 564$ carpet replacement, and 473$ accelerated rent fee that are unreasonable to me, when the inspection sheet says everything is either “Good” or “All OK”. Especially with the fact that my apartment had a scheduled renovation and the carpet will be replaced by hardwood anyway, charging painting and carpet replacement to the previous tenant is unreasonable in my opinion. I also provided 30-day ahead my move out date to be exactly the lease end day, therefore the accelerated rent fee is unreasonable to me as well. (will update on this)- Safety 0/1: This is a gated community but the gate is broken on average 3-4 months per year. While the gate is powered down, it is half time left open so it beat the initial purpose of being a gated community. Pedestrian entrance is sometimes open with a broken lock. The street across usually parks 5-10 mobile homes. Tailgating is common and there's no solution because of the gate design. Despite I generally felt safe in this community, I have seen suspicious people inside the community and have had packages stolen within 15 minutes of delivery.- Hygiene 0.5/1: The community is generally a clean place, but there're places that can improve. For example, there're trash stains or food leaked out of bag along the way through which the trash bags are taken from apartments to outside trash cans. The leaked food will remain on the stairs and roads for months and it is still not cleaned. I have received multiple emails in the past two years suggesting that there's a stair / patio / something cleaning scheduled, but they all end up being delayed to a TBD date. Maybe I missed it but I personally have not seen or hear one. I have seen rat inside the community - not around the trash cans, but inside the buildings and on peoples patios.Next are the pros:- Floor Plan and Noise 1/1: Estancia had one of the best floor plans I have seen in the Bay Area. I lived in a 1B1B and the ~800 sqft floor plan felt spacious. If the balcony is facing the right direction, there's ample sun light. Noise concern is case-by-case: I personally don't find the airplane noise annoying. I have had above neighbors who are high school students who like alcohol, party, and loud music - it wasn't bearable at all. After they left, my above neighbors are decent normal people and I only occasionally hear their footsteps.- Maintenance 1/1: Estancia has an amazing local maintenance team! Thank you, James, Alberto, and many others that helped with my repair tickets. They are honest, fast, and careful. Most of my requests are taken care of within 2-3 days. For the ones that take longer, such as a dishwasher replacement and a dryer replacement, they gave proper heads up and kept me in the loop.To conclude, I generally had a good **living** experience with Estancia for the past two years. While I understand the incentive of making profit for a public company (Equity) and the renewal part is not controlled by the Estancia team, I consider it bad intent to place unreasonable charges and bet on the tenant is unaware / lazy so they can make a bit extra from the tenant. Because of this, you should only consider living in Estancia if you have a higher budget and won't care about losing a few extra grands. However, with a higher budget there're many other better, newer, and safer communities to choose from, so Estancia can't be an attractive option.
Sonesta Simply Suites Silicon Valley Santa Clara
481 El Camino Real, Santa Clara, CA 95050, United States
I frequent hotels for work (about 1-2 weeks per month), but the Sonesta Simply Suites Silicon Valley Hotel is by far the worst I have experienced in the Santa Clara area. I booked my 6-night trip through Chase Travel Rewards for $724.44 which included $109.44 for hotel taxes/fees. I also brought my dog and paid a $75 pet fee. These fees were expected, but what was not expected was the $7.50 a night parking fee. In addition to the parking fee, I was also charged $8.78 for state and city taxes, even though I had already prepaid $109.44 in taxes/fees. When I asked for an itemized receipt upon check out, I was told that the printer was broken and that I would receive one via email around noon (an hour after checkout at 11AM).By the way, there is free street parking around the parking lot of the complex the hotel is located in. Additionally, there is a CalTrain parking lot next door to the hotel that is only $5.50 for 24 hours, so this parking fee charged by the hotel felt like a complete rip-off.The room itself was clean, but it had a musty smell to it upon arrival as you can see was mentioned in other reviews. While the room was showing its age & use, it had a little coffee maker, microwave, dishwasher, and a 2 burner electric stove. The room I was in was located on the side opposite the parking lot on the first floor. It was quite noisy. I could hear trains late into the night and people walking around upstairs.You will also commonly find people smoking on the bench directly in front of the hotel entrance that has a sign stating no smoking should occurs within 30 feet. Ha!Overall, I had a terrible experience at the Sonesta Simply Suites Silicon Valley Hotel. The hidden fees and lack of transparency made me feel like I was being taken advantage of. I would not recommend this hotel to anyone and really wish I read the reviews before booking this hotel. It is really situations like this that had made the AirBNB business expand so fast.The entire purpose of me writing this review is that I see that the hotel reads all of the reviews. I hope they change their practices and work more on customer satisfaction instead of nickel & diming the customers (which has been mentioned in more than one review). I will addend this review with the response from the hotel regarding the double dipping of the taxes taking place. I am also more than happy to provide the receipts of my stay if it would help anyone prevent unexpected fees.UPDATE: I submitted a complaint to corporate Sonesta which got forwarded to the assistant general manager, Carlos Donald, of this location. He said I was at fault for the parking charge because it was listed on Pricelines website. (I didnt book through Priceline though. I booked through Chase travel. The information is not the same between the two sites.) Moreover, I asked why did I have to pay taxes twice. This is the verbatim response from Carlos, Pet fees are taxed in the city of Santa Clara. Some hotels have it already included with the rate. Some hotels do not. It is up to each individual hotel or their chain. On how they wish to proceed with that. So they the option to include the taxes within the pet fees you pay; but, they would rather nickel and dime the customer and make them pay extra fees on top of the extra fees they are already paying.