Top Equipment Rental Agency in Stockton
Tool & Truck Rental Center at The Home Depot
5010 Feather River Dr, Stockton, CA 95219, United States
I came in to rent a hammer-drill and I knew it was $42 for 4 hours or $59 for the entire day. The gal at the counter said Yes, we have what you need. She grabbed the tool, stopped at a drawer to grab a drill bit and proceeded to ring me up. Then she says to me, thatll be $80. So I asked why the price difference. She said the bro but was this much and insurance was this much, I want sure the exact price of each. Anyway, I was so perturbed by her lack of communications, I just have her my card, get the hell out of there before I said anything mean. Point of this review is that customers should ask questions about what is included in the package and what will be charged. Workers, too, need to be communicative as well and not assume added items are what customers want. So bottom line is ask if you dont know.
Bennys Spray Center
3206 E Fremont St, Stockton, CA 95205, United States
Ordered what I needed and coming to find out it wasnt exactly as described its 1/2 of what I was expecting upon calling I was informed its not what it shows in the description at all its only one of the two for the price I got them at Id have given a 5 star if I got the items in the description but in reality for this price plus the shipping I could have driven down to a local store and it would have been cheaper and Id would know what I was paying for instead of being disappointed with my order and experience with this company.
Brame Enterprises Professional Solar Panel Clea...
4719 Quail Lakes Dr. PMB G333, Stockton, CA 95207, United States
Chris provided excellent information and quick details needed to satisfy by business operations. Ordering and deliver expectations were accomplished with expedient diligence. The quality of products that were purchased were far superior than any other product line purchased in the past by highly recognized competitive sources.
Holt of California - Stockton, CA
1521 W Charter Way, Stockton, CA 95206, United States
I called them at about 9:30 a.m. Asked for the service department. They put me through I didnt get the name of the first person I talked to. I told them I have a 2000 Peterbilt that needs an inframe done. This is a 20k plus job that needs to be done. I asked for a quote and warranty information. I was told that he would check into get back to me in the next hour or so with the information. I then waited until 11:30 called again and got a hold of a Dave in service. He had no knowledge of my previous call so I again asked for a quote and warranty information. He said he would get to me within the next hour or 2. So I waited until about 2:30 before I called again. The service department didnt pick and I got a voicemail for Dave, I left a voicemail asking again about the quote and wondering if maybe there was a misunderstanding of what my email was. Come end of the day never even a response. My truck is now in a different shop that responded swiftly. Apparently you cant even get the time of day with these people on a 20k dollar plus engine rebuild. I will never be spending my money at this establishment again. They have now lost a customer for life and another shop was able to pick up a job. Thanks for nothing Holt and wasting the time of a small business owner trying to figure out how to get his truck back on the road.
H2O Excursions
6649 Embarcadero Dr Ste. 140, Stockton, CA 95219, United States
H2O excursions is must do!Booking: Booking each activity was really easy; the website is easy to navigate and really simple. I am a person who likes to ask clarifying questions and the Captain was extremely patient with me.Arrival: Upon our arrival, our excursions were ready for us to depart. I am a timely woman so I loved that we were ALWAYS able to start and end our excursions on time.Hydrobikes (6.18.21): We did not know what to expect. We booked 10 bikes (single and tandems). I probably should have booked 1 hour as Captain Kevin but I booked 2 hours. I should have listened! We all had an amazing time doing something we've never done before.Pontoon w/ tube (7.2.21): The Pontoon was perfect for my family. We were nervous about driving the Pontoon ourselves since none of us have ever driven a boat but Captain Kevin directions were very simple. It was 4th of July weekend so it was busy. However, everything he told us about (stay away from the roadways, stay in the middle, go into the wave, etc.) was all applicable for our excursion. Our kids had an amazing time on the tube. The premium pontoon was spacious and perfect for our family of 10 (3 adults & 7 kids). Our kids would love to do this again. When we do, we have to get a larger tube because our kids never wanted to get out of the water.Captained Charter (7.8.21): My girlfriends and I had an amazing time relaxing on the Cruiser Yacht. It was just what we needed! The back side of Discovery Bay was beautiful. It rides so smooth and the sound system is nice. Seating was extremely comfortable for 4 adults although there is enough room for at 2 more. We had free range to move about as we desired. The Bow Area was large enough for each of us to sit comfortably; tranquil! The Captain was nice, friendly, and professional. The 4 hours went by extremely fast; too fast. We plan on booking again soon for either a double date or another ladies day out; maybe both.
Lifesafer Ignition Interlock Stockton
3805 West Ln a4, Stockton, CA 95204, United States
After instalation I left and immediately began having issues with my device. I called and turned around just to be informed that all the service techs had left early that day and I wouldnt be able to have the issue resolved until later on. After getting home I realized my device wasnt allowing me to start my vehicle anymore. I called and let them know what was going on and ended up having to argue with managment because they were wanting to charge me for the mobile mechanic to come out. After the mechanic came out we determined it was the device and he failed to bring a device with him. They then wanted me to go to there Modesto facility to fetch the device. I refused so they ended up bringing me one where but apparently needed to go in immediately to have it calibrated.Im now locked out of the vehicle and am being told I owe them for a damaged device that was literally broken when they installed it. Not to mention I tried to return it immediately but wasnt able to. I did purchase insurance on the device and so instead of charging me 1,800 they are only charging me 250 which wasnt disclosed to me upon instalation. Im now waiting on a call from theyre supervisor and will be informing them that I will not be continuing service with them.i have a weird feeling that they will be attempting to charge me a early termination action fee of 250 as well but Im just speculating at this point.I highly incorage anyone in need of a interlock to search ellswhere. This place has been nothing but a headach for me minutes after leaving theyre shop. Also, Amanda is no longer with them so there is that. The other technicians dont really seem like they know what they are doing. Apparently....
Traffic Management, Inc.
7515 C E Dixon St, Stockton, CA 95206, United States
U.S. Army vet reviewWas scheduled for an interview on 8/23 and told I would receive a confirmation email to make sure everything was set.I had to make two phone calls and leave a message on the week prior since there was no confirmation. I still stayed patient (keep in mind i had to request the interview day off work and it took time from my children on the weekend for doing that).I was 4 BUSINESS DAYS away from the interview with still no call back or email. The receptionist was great, she listened to what I had to say, told her I just wanted to know either way what was going on.Some random lady named melissa or marissa (had an accent) called back asking did you have your interview already? I replied no, thats why I was calling, to make sure the date and time were scheduled.The lady randomly replied you arent being considered.. How can someone not be considered when the interview was still for days away and youve never spoke to this lady? She didnt even have the professional attitude to mention her title or anything.To make things more ridiculous for anyone that reads.. I ended up receiving a confirmation email 20 MINUTES PRIOR to this phone call.
Top other services in Stockton:
Big Valley Ford
3282 Auto Center Cir, Stockton, CA 95212, United States
Although I do like how they tried to spin different stories that contradicted themselves like a good mystery, I guess I learned not to deal with Big Valley Ford because of their lack of integrity.I took my truck to Big Valley because the check engine light was on. I dropped it off and left it to give them time to figure out what is going on. I get a call saying that the purge valve is stuck open and needs to be replaced. I say okay and ask if it is covered under warranty. I am told by my service adviser that he called Ford and it was not covered under warranty. I say okay what about the extended warranty. I give him the information and he calls me back a few minutes later and says yes, but the work has to be done at the dealer I bought the truck at because they are within 40 miles of the other dealer. I am told that I can pay the diagnostic fee and come pick up my truck or I can approve them to work on my truck and pay for the repairs. Since the fee for them doing the diagnostic and then the deductible on the warranty is about the same as paying Big Valley Ford to do the service and the fact that I would have to take another day off work, I decide to go ahead and let them fix it. After I get off the phone with my service adviser, I decide to call the warranty company to see if I can talk them into paying for it. I have no luck there, but they said I may be able to talk to the dealer I bought the truck from. So, I call them. I tell the General Manager of the dealership, my problem and he asks me how many miles I have and what part they are fixing. He immediately tells me that that is covered under the power train warranty and that I should not be getting charged for it. I call Big Valley back and my service adviser again tells me that he called Ford and the part is not covered. Since they had already started the work, I was not able to have them stop and I picked up my truck later that day. The next day, I wanted to confirm that what the other dealer was telling me was correct, so I call another Ford dealership and ask to talk to a service manager. I tell him what the part is and how many miles are on my truck. He tells me that yes it is covered under warranty. Wow! Two dealerships that dont have to look anything up know that my part and service is covered under warranty. I call Big Valley and ask to talk to the service manager instead of dealing with my service adviser since he doesnt seem to know what he is talking about. After explaining everything to the service manager, he says that he will look into it and call me back in 30 minutes. About 45 minutes later I get a call from my service adviser telling me that he is sorry for the mistake and that he typed in the wrong part number when he looked it up in the system and that I should not have been charged because it was in fact covered under warranty. I found his explanation interesting because the day before he said he called Ford and was told that it wasnt covered under warranty, but now he is saying he typed in the information. Not to mention the fact that he didnt go back and recheck it after I had told him I talked with another dealer who said it was covered under warranty. Big Valley did refund my payment for the part and service, but it was a month later and not the few days that I was promised. I had to go in to the dealership and ask what was going on with my refund and was told that because of the amount it had to be approved by the service manager and the general manager and they needed to cut me a check (weird because they said they would credit my card the day after the service). I was also told the check was cut on a specific date and that if I hadnt gotten the check in the mail by a certain day that I should call the service adviser and let him know and he would look into it. With one day to spare, I finally got the check (a month after the service and not the few days I was promised) that was dated the day I had gone in and asked for my check and not the day a week earlier that I was told the check was written on.
Enterprise Rent-A-Car
9700 W Stockton Blvd, Elk Grove, CA 95757, United States
I am updating this review yet again - I would have left it at a 3 but because of the lack of follow up (when told I would receive follow up) I am compelled to make the update:I responded to the reply I initially received, a support ticket was created back on August 8th and I have still not had a conversation with the EG team Or proper email resolution from ANYONE from Enterprise, the date of the post is 8/31/2023My previous rating was 5 stars. I booked a reservation online for 8 am. I arrived a few minutes early. Upon my arrival, there was one employee waiting on a customer at the kiosks upon entry. There was one customer in line in front of me. There were at least three customers sitting in the waiting chairs nearest to the windows to the left of the entrance and at least one customer waiting outside.There were several employees outside and several more in the rear of the office. They were amongst themselves. There was one employee retrieving rentals for the customers waiting.I patiently waited in line for my turn. The same initial employee assisted the person in front of me, then me. Still, several employees wander in and out - no one acknowledging those waiting. It is my turn - the young lady that assisted me was efficient. But told me there were two customers in front of me. I can count, there were now about 4-5 waiting for their rentals and 2-3 people are turning their rentals in. The customers dropping off were prioritized over those who arrived before them.Still, one person is retrieving rentals for all of us waiting. And still, several employees were wandering around - some were cleaning vehicles but at least half appeared to be doing much of nothing. Now a vehicle pulls up in the rear and the employee gets out with his arms full of Starbucks - employees showed excitement for their Starbucks arrival. He walks in and employees gather to get their beverage.I am STILL waiting with several others. I am sure their beverages were quite amazing and I would have stopped for one on my way to work had I not had to wait so long.45 minutes later I am FINALLY leaving in a rental with filthy windows and an oil change light on the dash.In the past, I was greeted upon walking up to the location. I did not even need to step into the office. There were always several employees eagerly waiting to serve me and quick to hand me a business card should I need anything in the future. Today, everybody seems to have just clocked in and forgot the reason they were there. Definitely did not feel the spirit of your motto “Take care of your customers and employees first, and the profits will follow.”I wasnt up to writing this novel as I sat waiting for my rental this morning - but perhaps I will update it to give more perspective to review readers.Current rating - 3 Stars - NOW A 1 StarThings have changed over the years. Seems like a whole new team. The lack efficiency, sense of urgency & theres too many on staff to have such a lack of service. There are at least 10 employees in sight, granted they all do different jobs but there are just as many customers sitting around waiting to be served. Not too long ago I was greeted upon arrival and immediately walked over to secure my rental & out on the road in less than 20mins. Today Ive been here almost 30 mins no greeting no nothing just go sit & wait. ?? 3 stars for $$.
Enterprise Rent-A-Car
3003 Auto Center Cir, Stockton, CA 95212, United States
I typically never write negative reviews but the experience that I had with Enterprise located in 3003 auto center circle in Stockton California was an experience that I hope no one has to go through again. Me and my wife talked to Taylor the front end associate and communicated that we had rented a full size vehicle because we have two toddlers and luggage. but was given a small vehicle instead. (A mini cooper.) Taylor said yes we have another vehicle for you just return the one you currently have. So we did. After waiting for almost 3 hours. I asked Taylor about the vehicle ?. He said we don't have one right now. So I asked for the manager on duty Steven Aldava the branch manager came. He said to me that they were cleaning the vehicle. I asked what type of vehicle ?. He said one slightly smaller than the mini cooper you just returned. I don't understand how they misunderstood me and my wife request for a larger vehicle not a smaller one. But the manager refused to help us and said that he didn't want to help us anymore because we didn't have a reservation. We had called customer service previously and made the reservation before we showed up. I currently been working in customer service for 20 years and never seen so much unprofessionalism poor customer service and No respect for their customers. I asked for the corporate number and Steven gave me the wrong number. So I asked him for the corporate number again and he pretended that he had made a mistake. While I stepped outside to call corporate Steven told my wife that we can leave because he is not going to help us. After they refused to help me I drove to the other location in 320 N Hunter St in Stockton California. Front end associate Eric and the manager provided me with all the help and solutions I needed. Like two angels they helped me and my wife with a large sedan vehicle. I review them 5 STARS. And thank you so much for your help. Eric and site management in Hunter st location. Thank you ??. From me and my family we appreciate you.That's Steven business card giving me the wrong number for corporate.