Top Truck Rental Agency in San Francisco
U-Haul Neighborhood Dealer
800 Avenue H, San Francisco, CA 94130, United States
Reserved online a week & 1/2 in advance. Originally wanted a 20' truck for 2 days. Reservation did not reflect this, so I called directly. I spoke with Nef, who tried to be helpful but honestly was not the most knowledgeable staff. He kept getting off the phone and was not able to answer any of my questions on his own. After he “fixed” my order, he said I was good to pick up as scheduled. Fast forward 3 days later, I get another call from a UHaul representative (18 hrs before we're supposed to pick up) who said my guaranteed reservation was not honored by Treasure Island and the closest truck available to me at this point is in LIVERMORE (over an hour away from current and new address).BUYER BEWARE: Do not reserve from this location ever. They don't know what they're doing and will play in your face with these bogus reservations. Moving is stressful enough without an unreliable service wasting your time and money.This is now the second time I've been screwed during a move by UHaul and I will no longer use their services.Speaking to the individual location is pointless, I'm going straight to corporate to try and salvage this mess.
Island Park Storage
Navy Base Exchange Building 201, 800 Avenue H, San Francisco, CA 94130, United States
Excellent customer service!Worth the price. No doubt.Security is always helpful, prompt and I feel safe. The guards are a team of capable, honest characters who watch carefully AND do a really good job of knowing how to kindly treat customers.Im guessing that the owner cares... I notice Everyone working consistently express a positive and encouraging attitude.It is the smile that greets and reminds me to relax... I know it sounds cheesy, however it simply restores my optimism. (which definitely makes going to storage less of a chore and more of an opportunity)Some how, theres extra time to enjoy some fresh air with a little elbow room... Take in the beautiful views of the city and remember how fortunate we are.Most of us, were working intensely so that we may enjoy living in a crazy crowded expensive city...Some of us are blessed with a peaceful place - and a little safe space for our treasures of today...Enjoy the seagulls as they chatter dancing above truly a treasure of an island; where teams of experts keep it all secured.Ok, its first impression visually is likely to feel a little rough around the edges. Accept that the whole island feels that way due to all the changes underway, and that other to inspire you...Island Park Storage its worth the second look. It isnt the newest or the fanciest... Does your ego need the fanciest? Or do you remember that because lives are busy, we need more space?It seems mostly we are renting to postpone a chore of priorities. Or maybe you not sure... Be sure if one thing, the guys at Island Park are the best and most experienced in SF.Many thanks! I sincerely appreciate being able to safely and effortlessly arrive and depart as needed... It has been amazing that whenever we needed something, Island Park Storage already has it Right.
TEC Equipment - San Francisco
400 Cesar Chavez St, San Francisco, CA 94124, United States
This place on December 26, 2023 they stole my crane in this workshop or dealer and when you hand in the receipt or invoice that you sign it says that they are not responsible if it is burned or stolen and they never tell you that there they stole my crane and now They dont stand up for my crane and tell me to use your insurance, my insurance covers it but they lose it in my total loss and now they dont want to renew my insurance for 2024. On May 23 I no longer have insurance and because of Tec Equipment I have to close my business Make a boycott, dont take your trucks to this place where you as a customer are not worth it to them, I still paid $8,350 for my repair and two days later I came back and they gave me another bill of $4,000 thousand dollars and thats when they stole the tow truck and they didnt show their face. for their actions and take responsibility.tech boycotttech boycottb
U-Haul Moving & Storage at Candlestick
1575 Bayshore Blvd, San Francisco, CA 94124, United States
When I originally came to Uhaul a few days days before my move, I told the female rep that I wanted to rent a truck, but I dont drive, however I wanted to reserve the truck and have the person driving come pick it up with his license. I was told I couldnt rent the truck yet but would have to bring my driver with me the day I was going to rent it have him show his ID, and rent the truck, and I would pay for it.But when we got there all the trucks had been reserved (the rep never told me this was the busy time of the month, otherwise I wouldve had my driver out there a week before so I could rent the truck I wanted) and I could only get a cargo van which was way too small for all my furniture, etc.I asked to use the Uhaul parking lot to park the van overnight after my move, because my driver lives in Antioch and it would be easier for him to leave the van here, instead of driving. The manager incorrectly told us there was no parking available, even though one of his subordinates said there was, after which he reluctantly agreed. But by this point wed been in the store for over an hour, everyone was irritated....we were ready to go and the reps did not hide the fact they were ready for us to be gone.Because the cargo van was so small and we werent able to get parking, the van had to make several trips to and from Antioch and to my apartment. Ultimately, Im disappointed the bill was so high because I think better communication on the part of the Uhaul reps wouldve helped the situation.
U-Haul Moving & Storage of San Francisco
1525 Bryant St, San Francisco, CA 94103, United States
Know what youre getting into. The service is awful.I was told that the van would have half a tank when I picked it up, and Id be expected to return it in that condition or pay a fee. Standard stuff.It had 3/8ths of a tank. But that doesnt matter, they said theyd check the status of the vehicle as it leaves the lot. I wait several minutes by the exit, nobody shows. I grit my teeth and drive off, because if I dont get it back by 5 Ill have to return it the next day. That doesnt leave me much time, so Im willing to take the $10 hit.I make it, just in time... or not. Its 5:02. Theyve closed, but not locked the gate - theyre still opening it to let people through, including a homeless guy on a bike whos just passing through. But no, I cant come through. They are still leisurely checking in TWO vehicles right in front of me, and I can see that the whole process takes 2 minutes. But no, I cant check it in. They say I have to come back tomorrow. Why? Because its after 5. End of story, as far as they care.The only thing keeping me from getting truly angry is that there must be a reason for this - maybe their computer system doesnt let them do after-hours transactions or whatever.Where am I going to park this massive van, then? Not their problem. What about that huge empty loading dock they have? One guy says I wouldnt and walks off without explanation, the other says sure, that should be fine. Itll be safe.Wake up 3 hours early the next day to deal with this stupid van. I get there, turn the key... All the gas has been siphoned out. Yeah people do that around here. But it wasnt checked in so its still your responsibility.I ask why I wasnt allowed to check in the previous afternoon. You werent? I would have let you. Wait a minute - so theres NO reason they didnt let me in? No.So. Now Im out 3 hours of sleep, $45, and late for work because their staff prefers to spend more time stonewalling than it takes to actually do their job. I honestly think this is as poorly as you can treat your customers without risking liability issues. I am never coming back.
U-Haul Box Store of Downtown
100 Valencia St, San Francisco, CA 94103, United States
Regarding the advertising that it's $19.95 to rent a van for a day: really no suprise to any adult that that is too good to be true. Still, the way that you will end up paying $50 (plus $12 for gas, even if you only drive 12 miles), even if you bring your own insurance, ends up feeling a little like a scam of the “false advertising” variety.Of course there's a catch: at this location, it's a $14.00 “facilities fee”. ( oh sorry, $13.95), which is built into the small print of the million billboards advertising “$19.95 a day! (Plus taxes and fees)”Of course one expects taxes, in this case a $3.95 rental tax and a $0.16 City of San Francisco Healthcare Surcharge (wow, socialism once again shafting hardworking capitalists with onerous wealth redistribution!).But, there is definitely something skeevy about dangling that $19.95 rental when the hidden fee alone almost doubles the amount...I feel bad for the less jaded actually broke college student for whom the difference could mean a medium cheese pizza...c'mon U-haul, you got us already, you gotta pickpocket our expectations so coldly?As for the gas, watch out...we checked the van out w 3/8 of a gallon...after driving 12 miles around town, it had gone down to 1/4...no problem! Figured 2 gallons would cover that diff...but at the station the needle would not seem to go up to the magic line...finally put in over 3 gallons and gave up. Even if the guage still read just over 1/4, i would not conceed that this vehicle got LESS THAN 3 MILES PER GALLON and stormed back to the lot, gas receipt in hand. Interestingly, as we drove the couple blocks back to home base, the needle SLOWLY rose to announce that we had bought U-Haul a 1/8 gal of gas. So, lesson? Put in your gas early and let it settle in? Question? Do they have their guages set to register very slowly so that everyone ends up subsidizing their fuel costs? Sounds crazy, but so is renting a cargo van for $20 a day (sorry, $19.95)
U-Haul of San Rafael
1205 Francisco Blvd E, San Rafael, CA 94901, United States
If I could give zero stars, I would. In fact, zero stars is too many. It took almost an hour to complete the entire transaction and everyone seemed completely clueless from beginning to end. First, they dont seem to have any clue about reservation or non reservation as the system for helping customers was all over the place. Then, despite having a reservation, all the information had to be re-entered. Finally, the information part is complete. But then it takes ten minutes to find the keys and oops, that truck is out for repairs or something. Once thats all sorted, no one came out to inspect the truck for damages. There was a huge crack in the windshield that wasnt marked and it took some nagging to get someone to write it down.On top of all this, they charge a daily rate for only a few hours. Yikes, what a rip-off. The only good thing were the movers hired to help -- Lassen and Son. George and Travis were fantastic movers. Theyre fast and efficient and were very professional. Theyre awesome. If you can hire them without going through U-Haul, Id totally do it.
Trailer Rental at U-Haul
1205 Francisco Blvd E, San Rafael, CA 94901, United States
Luis is great and very helpful.What ever is the next position up, he deserves it and a raise, thank you luis
Truck Rental at U-Haul
1575 Bayshore Blvd, San Francisco, CA 94124, United States
In this establishment they treated me well during the reception, when I took the equipment the person who helped me did not have the knowledge of how to do it, I had to do it myself in addition to moving all the heavy equipment (dolly) thats why I give him 4 stars. I hope they can improve their services in that establishment.
Sheedy Drayage Company
1215 Michigan St, San Francisco, CA 94107, United States
Sheedy Drayage Company frequently double park for hours at a time and violate San Franciscos Oversize Vehicle Overnight Parking Restrictions with their equipment near their 1215 Michigan St location.